Services CatalogueBusiness Solutions

®

BusinessSolutions

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It’s a business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence and campaign management in the cloud, on-premises or with a hybrid combination.

Standard Features: - Manage, Analyze and Track Customer Interactions and data throughout customer life cycle within the organization. - Record all activities for all organization members. - Record All Organization and Customer Data - Manage organization services. - Ready-to-use business processes for common sales, service, and marketing scenarios.

Optional Features: - Full Integration with several systems like MS SharePoint, HITS HR System, Call center systems and Web Application.

Prerequisites: - Windows Server 2008 or above - MS-SQL server 2008 or above.

Full CRM suitecapabilities and

applicationflexibility

InteractionsMarket ing

SalesServiceX R M

Business ProcessS O A

Flexible Deployment

Microsoft Dynamics CRM®

Connect with employees across the enterprise - use SharePoint to engage with people, share ideas and reinvent the way you work together.Whether working as a team or an individual, SharePoint helps you organize information, people and projects.SharePoint makes it easy to find answers, discover insights and connect with experts.

Standard Features: - Collaboration - Document Management - SharePoint Alerts and Notifications - Really Simple Syndication (RSS) - Intranet Portal - Search Engine - Enterprise Content Management - Ability to add Media and graphics parts - Social web parts - Business Process and workflows - Navigation tools - Security Handling - Business Intelligence integration Tools

Optional Features: - Integrated with Microsoft or non- Microsoft Application. Prerequisites: - Windows Server 2008 or above - MS-SQL server 2008 or above

Microsoft Sharepoint®

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Standard Features: - School Packs - Classroom Management - Content Management Platform - Office 365 - Teacher Training & Educator Network (PIL) - Curriculum Contents - Educational Resources & Custom Lesson Builder - Tablets & Notebooks

Optional Features: - Outsourced Service Desk - Curriculum Management Systems - School Management Systems - Student-Teacher-Parent Environment Management

Prerequisites: - None for Standard Features - Data Center required for Optional Features

In order to become effective citizens of the 21st century, children need access to educational content, curricula, and communities that will prepare them to thrive in today’s global economy.This information-and the people responsible for delivering it-must also be accessible whenever, wherever, and however they are needed. Advanced Learning Solutions allow you to give a relevant and personalized learning experience, while ensuring they are safe and secure.

Advanced Learning Solutions

Safety &Security

Content &Curriculum

Print + Digital

ProfessionalDevelopment

Learning MgmtSystems

Apps for Learning

Networkinfrastructure

LearningDevices

Deployment&Support

AccessOutcomes

Learning Economic SocialLearning

LearningEnvironments

Standard Features: - Enter orders and payments - Streamline food preparation and delivery, and improve operations. - Ideal for quick service, fast casual, casual dining and fine dining restaurants - Can be used on fixed POS terminals, built-for-purpose handheld devices and consumer mobile devices.

NCR Aloha is one of the head of hospitality point of sales (POS) software for the restaurants Management Worldwide.The multi-functional restaurant POS solution gives operators all the tools they need to boost sales and increase the pace of service.

NCR Aloha POS

Optional Features: - ISP (Inventory Module) - Aloha Delivery (Customer & Delivery Management) - Aloha Kitchen (Kitchen orders Display system) - NCR Digital Menu Board - ISC (Data Replication Manager) - EDSS (Central Reporting) - SDM (Call Center Ordering Management) - Aloha Loyalty - Aloha Spy (POS transactions integration with NVR systems) - Aloha Enterprise (Aloha cloud based) Prerequisites: - Windows XP or above.

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Digital Signage Solutions including media players, and software that replace traditional posters and bring a modern and advanced corporate image to hotels, restaurants and business premises.

Standard Features: - Dynamic Digital Signage solutions. - Appealing Multimedia Playback. - Real -Time Video St reaming. - Flexible Platform for Extended Integration such as touch screen. - Local and Central Content Management Scheduling

Optional Features: - Super Reporter - Super Monitor - Lobby Post - Meeting Post - Way Finder Post.

Prerequisites: - LCD/ LED Monitors.

CAYIN Digital Signage

Waiting District

SMP Player

SMP Player

SMP Player

SMP Player

Lobby Post

Meeting Post

Way finder Post

SMP Player

Baby

Baby Information x Post Server

System Structure - Healthcare

CMS Server

DVD

TV

Web Server

HTTP

Streaming

LAN or VPNLAN or VPN Administrator

DB

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Standard Features: - Mange employee Data - Payroll, Loans and Savings Management - Vacation / Leave/ permissions Tracking - Time sheets - Attendance Management - Recruitment Management - Employees and Manager Self Service - Documents Management - Auto Tax Reconciliation - Batches to Apply for each module - Posting to JV System - Graphical Dash Board - Alerts module - Analytical Reports

Optional Features: - Benefits Management - Career Development Planning - Tracking employees KPIs - Competences / Performance Appraisal Management - Training Management - Medical Bills & Claims Management - Housing module Prerequisites: - Windows Server OS – Microsoft SQL Enterprise Server.

- Analytical Reports

HITS Human Resources and Payroll management distinct products are capable to address the needs of small businesses, midsize companies, and it also suits offerings to manage global organizations and even governments.

HITS HR Solution

Location detector integratedwith Google Maps

Face RecognitionTime Management

Available for allMobile Devices

Security to the deepestlevel over MS Cloud

Powerful BI insights& dashbards

Important Alerts& Notifications

Automatic freeupdated featuresForget the hassle of

payroll calculation

Standard Features: - Creative Design. - Responsive Website Development to work on all devices. - Content Management System.

Optional Features: - Search Engines Optimization. - Mobile Design. Prerequisites: - All Information about the Company.

Website Design and Development

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Design and develop the Website that deliver the right message to your targeted segment.

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Standard Features: - CRM/Phone integration - Log Calls & track live calls - Report auto & generate statistics and charts

Prerequisites: - Windows7 or above - MS-SQL server 2005 or above - PBX configured and support CTI/TAPI interface

Call-Link

Call link is Add-On module for Microsoft Dynamics CRM which enables you to connect your telephony system (Switch or PBX) with Microsoft Dynamics CRM. It works in both direction (Outgoing and Incoming).The main goal of Call-Link is to make an intelligent integration between your telephony system in one part, and the Microsoft Dynamics CRM page on the other part.

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Standard Features: - Calls recording - Call logging & tracking - Supervisor live calls view/listen - Reports auto generate statistics and charts

Prerequisites: - Windows7 or above - MS-SQL server 2005 or above

RecTel

RecTel is professional voice recorder allows you to automatically record voice calls - at external lines of your PBX or sniffing the audio of the VOIP PBX throw the network to your computer's hard drive.Besides recording phone conversations, RecTel also provides valuable data such as time of calls, duration, dialed numbers, channel/Trunk name, and caller-id information, with its professional and user-friendly interface.

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Standard Features: - Calls logging & tracking - Call costs calculation - Reports auto generate statistics and charts

Prerequisites: - Windows7 or above - MS-SQL server 2005 or above - PBX configured and support CDR/SMDR interface

Telecommunication Solution

It’s a call accounting (billing) system.Call Accounting lets you analyze all of your telephone activities and use that analysis to Control costs and Increase productivity.

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Standard Features: - Call logging & tracking - Agent’s status & availability - Supervisor live calls view and control during the call - Reports auto generate statistics and charts

Optional Features: - IVR (call routing & distribution, Queue handling, voice mail) - Call Recording - Predictive Dialing

Prerequisites: - Windows Server 2003 or above - MS-SQL server 2005 or above - PBX configured and support CTI/TAPI interface

IGalaxy

IGalaxy Call Center is a complete call processing and routing system that integrates with the customer's telephony system (PBX) and provides a full control over the incoming and outgoing call distribution, and mailbox management through multilevel of answering message and lie monitoring of call state transactions.IGalaxy Call Center answers the incoming call with a prerecorded message(s), transfers it to appropriate destination, monitors the call transfer status and records the call or the caller can left a message in the destination's private mailbox.For the outbound calls, IGalaxy can restrict the call to a limited duration or prevent calls to pre-assigned numbers, record the call and trace the call if transferred to any other agent.

Part (7), Block (S 67) El-Shatr El-Aasher, Zahraa El-Maadi, Maadi, Cairo - Egypt

Phone: +(202) 2754 4443 (10 Lines) Fax: +(202) 2754 5911

EGYPT (Headquarters) GERMANY

MAXECOM INC.15550 Rockfield Blvd. Suite B-100Irvine, CA 92618

Phone: +(1) 949 535 3311

USA

Website:www.interactts.come-mail: info@interactts.com

http//:

Diamond Technology Solutions Ltd. London

Phone: +(44) 7930 3128 85

UK

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