SERIES 2 EXAMINATION 2002 PRACTICAL BUSINESS ENGLISH · SERIES 2 EXAMINATION 2002 PRACTICAL...

SERIES 2 EXAMINATION 2002 PRACTICAL BUSINESS ENGLISH (Code No: 1040)

THURSDAY 18 APRIL

__________ Instructions to Candidates (a) The time allowed for this examination is 1 hour. (b) Please complete all your answers to this question paper on the Practical Business English

answer sheet. Do not write on this question paper.

(c) At the end of the examination give the question paper and the answer sheet to the Invigilator for return to LCCI Examinations Board for marking.

__________

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Read the following sentences and answer the questions which follow by ticking the correct box on your answer sheet. 1 Our fax machine is broken. Is it A) working? or B) not working? 2 We need an office with more space. Is the office A) too small? or B) too big? 3 Please make an urgent appointment with the bank manager. Should you make an appointment A) very soon? or B) next month? 4 She is going to hire a car. Will she A) rent a car? or B) buy a car? 5 Smoking is forbidden in the office. Is smoking A) allowed? or B) not allowed? 6 We occasionally send e-mails. Do we send e-mails A) often? or B) only sometimes? 7 The company is short of staff. Does the company have A) too many employees? or B) too few employees? 8 January was a profitable month for our shop. In January, did the shop A) make money? or B) lose money? 9 We frequently sell old stock at half price. Do we sell at half price A) often? or B) never? 10 There are plenty of cinemas in the city centre. Are there A) a lot? or B) very few?

1040/2/02 2

Read the following sentences and choose the correct answer. Do not write your answer in the space. Answer the question by ticking the correct box on your answer sheet. 11 The phone has been ringing for a minute. Please pick it ...... A) out B) over C) up D) in 12 Ask my secretary to look .….. the diary. A) about B) in C) over D) to 13 Who is the woman sitting ...... the window? A) to B) from C) out D) by 14 Did she ask ..…. a coffee? A) up B) with C) for D) out 15 Could you take her name and address …... me? A) in B) on C) by D) for 16 Did she see our advertisement ...... the newspaper? A) in B) at C) out D) by 17 Why didn’t she come to see us …... Monday? A) at B) on C) in D) with 18 I will be ready to see her ...... a few minutes. A) on B) from C) up D) in 19 ...... work, I am going to the theatre. A) On B) In C) After D) Up 20 I have a new customer …... me. I would like you to meet her. A) at B) with C) buy D) from 21 Please pay the telephone ...... today. A) bell B) bowl C) bale D) bill

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22 We ...... the delivery to arrive tomorrow. A) express B) expect C) except D) accept 23 I can’t write anything. I need a new ....... A) beer B) biro C) bore D) bean 24 All visitors are wearing a ...... with their name on it. A) badger B) badge C) bodge D) budgie 25 I would like to …... a single room for one night. A) booking B) books C) book D) booked 26 Can I get something to eat when I arrive? Will the …... be open? A) rest B) rest room C) restaurant D) residue 27 At what time do you serve …... in the morning? A) break B) person C) breakfast D) peoples 28 I don’t want to climb any stairs. Does the hotel have a ...... to all floors? A) loft B) lift C) elevate D) lived 29 Can I pay for my room by credit ......? A) count B) limit C) balance D) card 30 Please use the photocopier to get me 12 more ...... of this letter. A) copy B) copies C) floppies D) cops 31 Should I send the letter to every .….. of staff? A) number B) member C) person D) members 32 I don’t speak Spanish. Do you have a little …... book for travellers? A) phrased B) frays C) phrase D) read 33 Can I have a few Spanish …... before I go? A) lessens B) class C) lessons D) word

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34 I also need a street ...... of Barcelona. A) map B) mop C) plane D) mapping 35 In my …... time I would like to see some of the city’s beautiful buildings. A) spur B) spare C) spire D) freed 36 Do you have a ...... book with a list of museums and galleries? A) guide B) guides C) guy D) guise 37 My afternoons are free, but I have several meetings each ...... A) mornings B) moaning C) morning D) mooning 38 The first meeting is at the company’s …... office. A) heap B) headline C) house D) head 39 Do you know the name of the new …... Director? A) Manager B) Managing C) Manage D) Manger 40 I will …... the company’s balance sheet while I am on the plane. A) studying B) study C) studio D) look 41 It is a good …... to take a taxi from the airport to your hotel. A) hide B) dear C) idea D) think 42 They don’t ...... much. In fact, they are very cheap. A) cash B) cast C) charging D) cost 43 I will write a …... on my visit. A) port B) pen C) report D) answer 44 Can I .….. you on your mobile phone? A) talk B) contact C) converse D) speak 45 I’ll e-mail them to …... that you are arriving on Wednesday. A) confirm B) convert C) convince D) firm

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46 Do you have any experience of this …... of work? A) typist B) kinds C) type D) sorts 47 I am specially …... for this job. A) train B) trained C) trainer D) tried 48 Do you have any …... in foreign languages? A) qualified B) qualifications C) calculate D) dictionary 49 Where do you live? You haven’t put your …... on the form. A) picture B) address C) dress D) name 50 If we give you the job, can you ..…. next month? A) starting B) begun C) began D) start

1040/2/02 6 © LCCI CET 2002

Examiner use only

TOTAL

SERIES 2 EXAMINATION 2002

PRACTICAL BUSINESS ENGLISH

ANSWER SHEET

(Code No: 1040)

THURSDAY 18 APRIL

_________

Instructions to Candidates (a) The time allowed for this examination is 1 hour. (b) Attempt all questions. (c) Write your answers in the boxes on the back of this sheet. Follow the examples given. (d) Dictionaries are NOT allowed in this examination. (e) When you finish, check your work carefully. (f) Hand in your question paper and this answer sheet at the end of the examination.

ENTER DETAILS BELOW CANDIDATE’S NAME IN FULL as it is to appear on the certificate IDENTITY CARD NUMBER .................................. Day Month Year Code/question paper number ............................ Date of Examination ................... / .................... / ................ Candidate’s Number ........................................... Centre Code ......................................................................... Full Private Address .................................................................................................................................................... ............................................................................. Postcode .............................................................................. Centre Name and Address .......................................................................................................................................... ...................................................................................................................................................................................... TURN OVER TO COMPLETE ANSWER SHEET

1040

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ANSWER SHEET FOR THE LCCIEB PRACTICAL BUSINESS ENGLISH EXAMINATION

WRITE YOUR ANSWERS HERE QUESTION A B C D

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18

Answer the questions by putting a tick in the correct box as shown in the examples below. NOTE For questions 1 to 10 there is a choice of 2 answers only. For questions 11 to 50 there is a choice of 4 answers. EXAMPLES only Question 1 The sun is setting. Is it (A) morning or (B) evening? The correct answer is B so tick the B box for Question 1 as shown. Qu Th A) Thbo

A B C D

19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50

estion 11

e letter.............................. yesterday

come B) comes C) came D) coming

e correct answer is C so tick the C x as shown.

QUESTION

1

QUESTION

11

A B C D

2 © LCCI CET 2002

SERIES 3 EXAMINATION 2002 PRACTICAL BUSINESS ENGLISH (Code No: 1040)

TUESDAY 11 JUNE




__________

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Read the following sentences and answer the questions which follow by ticking the correct box on your answer sheet. 1 We have a lot of work in the factory this month. Is the factory A) busy or B) not very busy? 2 I work in the office most weekends. Do I work in the office A) every weekend or B) many weekends? 3 All employees must have computer training. Is computer training A) voluntary or B) compulsory? 4 There is a lift to all floors. Is there a lift to A) some floors or B) every floor? 5 The company exports 60% of its products.

Does the company sell its products A) only in other countries or B) at home and in other countries?

6 I’m leaving next week. My job is temporary. Is my job A) for a limited time or B) permanent? 7 The company’s restaurant serves meals throughout the day. Can you buy food A) at any time of the day or B) only in the morning? 8 We will send a catalogue on request. Will we send a catalogue A) if people ask for one or B) to every customer? 9 My cheque is in the post. Is the cheque A) lost or B) on its way 10 The office is open on alternate Saturdays. Is the office open A) every other Saturday or B) every Saturday?

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Read the following sentences and choose the correct answer. Do not write your answer in the space. Answer the question by ticking the correct box on your answer sheet. 11 Business is bad. We will have to sell these books ........ a loss. A) with B) in C) at D) for 12 Would you like to order some books ......... your shop? A) on B) by C) for D) to 13 Many of our best customers live ....... your city. A) at B) in C) through D) with 14 They like to see new books ...... display. A) on B) at C) in D) by 15 Could you take some books....... you today? A) with B) for C) on D) up 16 I need to send this order ........ train. A) on B) through C) for D) by 17 What time did you get ...…. this morning? A) at B) for C) up D) to 18 Are you happy ........ this new machine? A) for B) with C) by D) from 19 I would like to fly ..... London to New York. A) with B) in C) out D) from 20 Shall I make a booking .…... you? A) on B) from C) for D) to

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21 Make ........ I get an early flight. A) shore B) sore C) sure D) shaw 22 Can you arrange for a .......... to take me to the airport? A) taxis B) taxi C) taxes D) tax 23 I don’t want to be ...... and miss the plane. A) delay B) late C) lay D) latter 24 You can come and ..... goodbye to me. A) make B) give C) wavy D) say 25 My family will be there ...... A) to B) two C) too D) tow 26 What .... is my first meeting in New York? A) times B) time C) hours D) ours 27 Will anyone be there to ........ me when I arrive? A) meat B) great C) meet D) grit 28 I need to know the ..... and telephone number of the hotel. A) identity B) dress C) undress D) address 29 This order must be delivered today. It is very ......... A) urging B) urgent C) emergent D) emerging 30 Would you like me to .......... it by post? A) patch B) sand C) despatched D) send 31 Do you mind how ......... it costs? A) more B) much C) many D) big

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32 No. ....... important to get it there as soon as possible. A) She’s B) It’s C) They’re D) I’m 33 I haven’t got time to do it myself. Shall I ask a ..........? A) colleague B) college C) league D) collect 34 I would ..... you to do it yourself, please. A) preferred B) liked C) prefer D) lick 35 We also have to ........ these bills. A) pay B) pie C) pea D) play 36 I will ..... them to the Finance Department. A) pose B) pass C) place D) put 37 They will ..... with them tomorrow. A) dealt B) dole C) dill D) deal 38 Please keep ....... for our file. A) cops B) kopjes C) copies D) copy 39 When do you ..... your holiday? A) make B) have C) took D) taking 40 Why do you ...... to know ? A) won’t B) want C) needed D) wishes 41 I had a telephone …… with him last week. A) conversion B) conversation C) conkers D) chatted 42 Are you ...... in this country or going abroad? A) taking B) stay C) take D) staying

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43 We haven’t decided ......... We will need to think about it. A) soon B) yeti C) yet D) if 44 I can recommend a good ......... agent. A) traveller B) travel C) travail D) travelled 45 My wife works in the tourist .......... A) industry B) industrial C) agent D) deportment 46 Is it a ........ idea to go in August? A) best B) worst C) well D) good 47 That’s an ........... question. A) interrupt B) interesting C) intestine D) interested 48 I am so ....... I feel I need a holiday now. A) tire B) stress C) tired D) tried 49 I think we all feel the ....... A) some B) same C) sum D) similar 50 Will you ..... me for a drink on the way home? A) joint B) come C) join D) taking

1040/3/02 6 © LCCI CET 2002

Examiner use only

TOTAL



ANSWER SHEET

(Code No: 1040)

TUESDAY 11 JUNE

_________


ENTER DETAILS BELOW CANDIDATE’S NAME IN FULL as it is to appear on the certificate IDENTITY CARD NUMBER .................................. Day Month Year Code/question paper number ............................ Date of Examination ................... / .................... / ................ Candidate’s Number ........................................... Centre Code ......................................................................... Full Private Address .................................................................................................................................................... ............................................................................. Postcode .............................................................................. Centre Name and Address .......................................................................................................................................... ...................................................................................................................................................................................... TURN OVER TO COMPLETE ANSWER SHEET

1040

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1



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18


A B C D

1

QUESTION
19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50
estion 11

e letter.............................. yesterday



1

QUESTION

11

A B C D

040/3/02 © LCCI CET 2002 2



(Code No: 1040)

TUESDAY 8 APRIL




1040/2/03/F 1 ASE 1040 2 03 1 >f0t@W9W2`BpEWBk?r7c#

Read the following sentences and answer the questions which follow by ticking the correct box on your answer sheet. 1 She phones me with sales figures on alternate days. Does she phone A) every day or B) every other day? 2 I will call him at the end of the week. Will I A) visit him or B) phone him? 3 There has been a drop in sales. Are sales A) worse or B) better? 4 We have a lot of correspondence today. Do we have A) many letters or B) many newspapers? 5 The cost of posting letters is high. Is posting letters A) cheap or B) expensive? 6 E-mails are quicker than letters. Are e-mails A) slower or B) faster ? 7 Your application for this job has been unsuccessful. Have you A) got the job or B) failed to get the job? 8 What is the departure time for flight BA1072? Are you asking when the flight A) leaves or B) arrives? 9 I have lost my passport. Do I A) have my passport or B) not have my passport? 10 I hate flying. Do I A) like flying or B) dislike flying?

1040/2/03 2

Read the following sentences and choose the correct answer. Do not write your answer in the space. Answer the question by ticking the correct box on your answer sheet. 11 Please write to me ....... my birthday. A) at B) on C) with D) to 12 I will reply ...... soon as possible. A) in B) for C) as D) at 13 You are always late. I wish you would get to work ..... time. A) on B) from C) for D) over 14 Please do not smoke ........ the meeting. A) on B) up C) without D) during 15 There is a “No Smoking” sign .... the wall. A) through B) on C) at D) in 16 The meeting starts .... 10 a.m. A) while B) in C) at D) on 17 It will last ...... 12 noon. A) before B) after C) until D) during 18 I know a good place ..…. eat. A) for B) you C) we D) to 19 Can we have lunch together ..…. the meeting? A) after B) from C) while D) by 20 Will you bring your friends ..... you? A) by B) with C) at D) from

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21 Is there a hotel near the city ..... ? A) central B) middle C) centre D) sent 22 What is the ...... of a single room? A) costing B) prize C) price D) coast 23 Do you ..... if it has a restaurant? A) now B) know C) no D) knew 24 Would you .... me to find out? A) likes B) liking C) liked D) like 25 Please ........ single rooms for 7 people. A) booked B) book C) booking D) books 26 Will the company ....... the bill? A) pay B) buy C) buys D) pays 27 Shall I give you ........ to the railway station? A) direct B) directions C) directors D) directing 28 I think I have to turn left at the ....... lights. A) traffic B) set C) control D) cross 29 Yes. Then go .... ahead for 200m. A) strait B) stray C) state D) straight 30 It is ..... the Town Hall. A) opposed B) opposite C) operate D) opposition 31 Everyone needs to see this letter. Could you make 10 ...... for me? A) copys B) copies C) copiers D) copied 32 It is very urgent, so please do it ..... A) straight B) immediate C) straightly D) immediately

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33 I’m going out now. Please answer the phone in my ....... A) present B) space C) absence D) outside 34 I am .... to meet some new customers. A) hopping B) hoping C) hope D) hoped 35 Do you .... any important messages? A) wait B) expect C) special D) think 36 Can you look up Monsieur Bavard’s number in the telephone .....? A) address B) catalogue C) directory D) volume 37 Do you want his home number or his ..... number? A) working B) worked C) worker D) work 38 If you need to contact me, I will have my ..... phone in my pocket. A) mobile B) travel C) motor D) moving 39 Are you going to the computer training .....? A) level B) course C) progress D) inscription 40 No, I am more .... in learning about marketing. A) interesting B) interested C) interest D) interests 41 If you ask the ........ Manager, she will arrange it for you. A) Personal B) People C) Personnel D) Person 42 To do this job you must have a ....... in a foreign language. A) qualify B) quantity C) quality D) qualification 43 I was at a language ........ in Yokohama. A) schools B) office C) college D) student

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44 I ..... there for several years. A) studied B) study C) student D) studies 45 My ....... Japanese is better than my written Japanese. A) speaking B) spoken C) talking D) talked 46 If you want a career in business, you should ...... Spanish. A) to learn B) for learning C) learn D) learnt 47 In South America my Spanish was very ..... to me. A) useful B) used C) need D) necessity 48 The office closes .... 12.30 and 14.30 every day. A) begin B) between C) before D) behind 49 Please go to the ..... desk near the door. A) receptionist B) receive C) receipt D) reception 50 I haven’t been here before. Could you give me a .... of the factory? A) trip B) sightseeing C) tour D) look

1040/2/03 6 © LCCI CET 2003

Examiner’s use only

TOTAL SERIES 2 EXAMINATION 2003


ANSWER SHEET

(Code No: 1040)

TUESDAY 8 APRIL

_________


ENTER DETAILS BELOW CANDIDATE’S NAME IN FULL as it is to appear on the certificate IDENTITY CARD NUMBER................................. Day Month Year Code/question paper number ............................ Date of Examination ................... / .................... / ............... Candidate’s Number ........................................... Centre Code ........................................................................ Full Private Address ................................................................................................................................................... ............................................................................. Postcode ............................................................................. Centre Name and Address ........................................................................................................................................ ..................................................................................................................................................................................... TURN OVER TO COMPLETE ANSWER SHEET

1040

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1



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18


A B C D

1

QUESTION
19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50
estion 11

e letter .............................. yesterday



1

QUESTION

11

A B C D

040/2/03 2 © LCCI CET 2003



(Code No: 1040)

TUESDAY 3 JUNE




1040/3/03/F 1 AES 1040 3 03 1 >f0t9W@W2`BpEW?[?r4y#

Read the following sentences and answer the questions which follow by ticking the correct box on your answer sheet. 1 Our accountant is unhappy with the company’s profits. Is our accountant A) pleased or B) not pleased? 2 The Sales Manager has resigned. Will the Sales Manager now A) leave or B) continue working? 3 It is difficult to recruit good staff. Are good staff difficult A) to find or B) to train? 4 The Personnel Department sent me a memo about it. Did the Personnel Department A) telephone or B) write? 5 The hotel is fully booked. Does the hotel have A) any rooms available or B) no rooms available? 6 I would like to stay for a fortnight. Do you want to stay for A) four nights or B) two weeks ? 7 Banks are giving loans at a very low rate of interest. Are bank loans A) expensive or B) cheap? 8 There are plenty of restaurants in the city. Does the city have A) only a few restaurants or B) many restaurants? 9 My flight leaves on Monday morning. On Monday, are you A) departing or B) arriving? 10 The hotel is opposite the railway station. Is the hotel A) near the station or B) far from the station ?

1040/3/03 2

Read the following sentences and choose the correct answer. Do not write your answer in the space. Answer the question by ticking the correct box on your answer sheet. 11 We are advertising our new washing machine ...... the newspapers. A) on B) at C) in D) to 12 Next week people will see our advertisement ....... the television. A) with B) by C) on D) in 13 We already have an order for 1000 ....... a Spanish company. A) of B) from C) to D) at 14 They want us to deliver them ...... April. A) on B) in C) at D) up 15 Will we send them ...... road or rail? A) on B) to C) at D) by 16 I am writing to our sales team to thank them ...... their good work. A) by B) for C) to D) from 17 Would you like to come ..... me to our office in Lisbon? A) by B) at C) with D) from 18 Yes, but I go ..... holiday next month. A) on B) for C) to D) in 19 Send your answer to me ..... e-mail. A) as B) by C) in D) with 20 I have .......... the meeting until next week because so many people are ill. A) posted B) postponed C) cancelled D) deleted

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21 We will ...... the same people to attend. A) invitation B) invite C) requesting D) invited 22 Do you know how many people will ..........? A) to come B) are coming C) be coming D) coming 23 There will be a .... for lunch at 12 noon. A) short B) cut C) break D) stopping 24 I must .... because I can’t come. A) apologise B) apologies C) apology D) apologised 25 The meeting is at the ..... centre, which is near the bus station. A) confer B) conferring C) conferencing D) conference 26 I haven’t paid the bill yet. I only ...... it yesterday. A) receipt B) have C) received D) get 27 Is the bill for the ...... we agreed? A) sum B) some C) addition D) what 28 No. They have ...... much more. A) said B) changed C) charged D) figured 29 I don’t ..... why. A) stand B) understand C) now D) knowing 30 ......... do I. A) Not B) Never C) Either D) Neither

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31 I will write and ask them to .... why they want more money. A) complain B) speak C) tell D) explain 32 Please don’t wait too …. Write today. A) short B) many C) long D) big 33 Could you also ....... the price in their catalogue? A) look B) check C) try D) do 34 I am going to ..... our new factory in Hamburg. A) go B) arrive C) attend D) visit 35 It is ……… larger than our factory in Frankfurt. A) very B) more C) much D) so 36 We ...... 400 people there. A) employ B) spend C) get D) make 37 They are ....... women. Only 20 are men. A) most B) much C) more D) mostly 38 That’s very ..... in a car factory. A) usually B) unusual C) commonly D) stranger 39 That was true a ...... time ago. A) large B) long C) past D) late 40 Most of the workers ....... to work by bus. A) travel B) run C) journey D) pass

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41 Could you look at the bank ...... and tell me how much money we have? A) list B) timetable C) statement D) card 42 I would like to .... a cheque today. A) change B) cash C) money D) enter 43 If you have a bank card, you can get money from the cash ........ . A) window B) drawer C) machine D) box 44 Can I pay my hotel bill with a ....... card? A) banker B) credit C) count D) money 45 I am too busy to have lunch today. Please .... my reservation at the restaurant. A) ask B) phone C) book D) cancel 46 I have .......... with the dentist this afternoon. A) an appointment B) an opinion C) a meet D) a visit 47 Some supermarkets are open 24 ...... a day. A) times B) hours C) minutes D) weeks 48 That makes shopping a lot ....... for busy people like me. A) quick B) easier C) easy D) good 49 Do they have free ..... at the railway station? A) park B) car park C) caring D) parking 50 No. You have to buy a ............. for £4 a day. A) receipt B) bill C) ticket D) paper

1040/3/03 © EDI plc 2003 6

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