Serco Factsheet v3
3
Bringing service to life Serco Fact Sheet Serco is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that deliver outcomes with value. Robust Portfolio of Services and Solutions Serco offers clients a trusted and proven provider of integrated solutions. Through our wide range of capabilities, we assist clients with their need to respond to new mandates and expand the scope of their missions. We provide the technology and people that help protect the homeland and national interest. In our IT & Professional Services practice area, Serco designs, develops and deploys IT solutions that enhance the quality and accuracy of information and provide seamless information-sharing. In our Managed Services area, we deliver mission-critical operations that increase efciency, productivity and quality of service while enabling the customer to take on higher priority assignments. Serco manages a full spectrum of services and when time is of the essence, Serco can be trusted to deliver. Defense • Federal Civilian • National Security & Intelligence I T & P ROFE S S I ONAL S E RVI C E S MANA GE D S E RVI CE S Strategy & Transforma tion Program Management & Acquisition Support Application Development & Integration Systems Design & Engineering Enterprise Architecture Cyber Operations Logistics Systems Networks & Communications Learning & Human Capital Management Operations & Maintenance Personnel & Social Services Records Services Transportation Management Facilities Management Call Center / Help Desk Operations Business Process Outsourcing Logistics Supply Operations IT Infrastructure
Transcript of Serco Factsheet v3
8/6/2019 Serco Factsheet v3
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Bringing service to life
Serco Fact Sheet
Serco is a leading provider of professional, technology and management services focused on the federalgovernment. We advise, design, integrate and deliver solutions that transform how clients achieve theirmissions. Our customer-first approach, robust portfolio of services and global experience enable us torespond with solutions that deliver outcomes with value.
Robust Portfolio of Services and SolutionsSerco offers clients a trusted and proven provider of integrated solutions. Through our wide range of capabilities, we assist clients with their need
to respond to new mandates and expand the scope of their missions. We provide the technology and people that help protect the homeland and
national interest. In our IT & Professional Services practice area, Serco designs, develops and deploys IT solutions that enhance the quality and
accuracy of information and provide seamless information-sharing. In our Managed Services area, we deliver mission-critical operations that
increase ef ciency, productivity and quality of service while enabling the customer to take on higher priority assignments. Serco manages a full
spectrum of services and when time is of the essence, Serco can be trusted to deliver.
Defense • Federal Civilian • National Security &
IT & PROFESSIONAL SERVICES MANAGED SERVICES
Strategy & Transformation
Program Management & Acquisition Support
Application Development & Integration
Systems Design & Engineering
Enterprise Architecture
Cyber Operations
Logistics Systems
Networks & Communications
Learning & Human Capital Management
Operations & Maintenance
Personnel & Social Services
Records Services
Transportation Management
Facilities Management
Call Center / Help Desk Operations
Business Process Outsourcing
Logistics Supply Operations
IT Infrastructure
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www.serco-na.com
Serco Headquarters:1818 Library Street, Suite 1000
Reston, VA 20190703.939.6000
Earning Trust Through ResultsWe have demonstrated a proven track record of delivering outcomes that have earned the trust of our military, government and intelligence customers.
24 countries rely on border security systems designedand installed by Serco
2 million Soldiers and their family members assisted bySerco with personnel and career transition support
62 million active records at several U.S. Department of Homeland Security facilities managed by Serco
20 million immigrant Visa transactions processed bySerco each year
4 million federal employees depend on Serco for thriftsavings plan support
65 airport control towers in eleven states managed by
Serco across the U.S.
Company FactsIncorporated in North America in 1988
$1.5 billion division of a $6 billion internationalservices leader
More than 11,000 employees across North America;70,000 employees world wide
Headquartered in Reston, VA (Washington D.C.metropolitan area) with more than 100 locationsacross North America in 45 states and 5 Canadianprovinces and 14 countries around the world.
For more than 20 years, Serco North America has beenentrusted to support the government’s most criticalmissions. Our clients include:
U.S. Army
U.S. Air Force
U.S. Navy
U.S. Marine Corps
U.S. Department of Homeland Security
U.S. Department of State
U.S. Federal Aviation Administration
Federal Retirement Thrift Investment Board
U.S. Patent & Trademark Of ce
Ministry of Transportation of Ontario
Intelligence Community
v3.2011
