Course Offerings September 2013

City of Columbus

Mayor Michael B. Coleman

Department of Human Resources

Chester C. Christie, Director

Jacquilla Bass, Deputy Director

Citywide Training and Development

Drema Kirkling, Citywide Training Manager

Abbie Amos, Citywide Training Coordinator

Kris Cannon, Enterprise Training Coordinator

Ric Morrison, Registrar/Training Assistant

All classes held at 1111 E. Broad St., Suite LL01 Columbus, Ohio 43205, unless

otherwise specified. Please contact us at 614-645-8294 with any questions.

For Small Businesses in & around Columbus

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Have you heard the

news???

The City of Columbus is now offering FREE

training courses for Small Business owners and

their employees!

Small-business owners and their employees soon may be sitting next to city of Columbus workers in classes to help them brush up their on-the-job skills. As part of its efforts to help small companies, Columbus City Council has launched a pilot program that will let employers and their workers take classes for free at the city’s training center in the Jerry Hammond Center off East Broad Street. The classes will be offered first-come, first-served to businesses with five to 50 employees, said Councilwoman Priscilla Tyson. They are expected to begin in June. “We have great training for city of Columbus employees,” Tyson said, “and see this as an opportunity to open these classes to small businesses. People can come in and get what is needed.” **Update – now businesses with 1-50 employees can take part in this training during the pilot program through the end of 2013! The training center offers about 400 classes and served more than 4,000 city workers last year, said Drema Kirkling, Columbus’ citywide training manager. The center has three fulltime employees, a part-timer and 12 instructors. The classes include training focused on so called soft skills such as effective communications, creative thinking, time management, team building and problem solving. There also is training for Microsoft computer programs as well as career development, frontline management and leadership. “It will be a wonderful opportunity for us to offer classes to small businesses,” Kirkling said. “A lot of times small businesses don’t have the money to get training, especially for soft skills.”

City Council earmarked $10,000 for the pilot as part of its plan to boost work-force development in Columbus, Tyson said. The broader effort includes providing an extra $400,000 for work-force programs this year. Tyson said the need for training opportunities was identified during a series of small business roundtables held by City Council. She thinks providing free access to city classes can have a big impact on small businesses while effectively managing taxpayer money. “Our investment in easier access to training will help businesses reinvest more into their companies and their employees,” Tyson said. “It’s good for small business and that’s good for Columbus’ economy.”

~excerpt from Business First article written by Jeff Bell & published April 12, 2013.

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Balancing Work and Home OPT8005 (Session 2027) Competing workplace and personal demands in our complex lifestyle stir feelings of guilt and turmoil. Come learn strategies for determining priorities and creating balance in your life by determining sources of stress; taking a fresh look at personal values and choices and learning to manage multiple demands.

Target Audience: Open Date: September 4, 2013 Time: 9:00 a.m. – 10:00 a.m. Cost: $29 public

Managing Change OPT9102 (Session 2028) Supervisors face a double challenge during workplace transition. As employees, they’re affected by the change, and as supervisors, they must lead their personnel through the transition. Come examine critical elements that contribute to positive morale and how those elements are affected during change. Become acquainted with transition strategies for both you and your employees.

Target Audience: Open Time: 10:15 a.m. – 11:15 a.m. Date: September 4, 2013 Cost: $29 public

Fundamentals of Supervision (Session 2105) The frontline supervisor may be a worker's only link with higher management. The way you manage determines how productive and effective your work unit will be in contributing to the goals of your organization. This course helps new supervisors become familiar with supervisory responsibilities.

Target Audience: Open Time: 8:00 a.m. – 3:00 p.m. Date: September 10, 2013 Cost: $119 public This course is part of the Frontline Supervision series.

Respect and Positive Interaction OPT8037 (Session 2029) Co-workers who demonstrate integrity and respect in their interactions help cultivate a positive and successful working environment. Then, whey doesn’t everyone get a long in the workplace? It isn’t easy to maintain harmony, even in one’s personal life. This training introduces communication skills and other behaviors that promote respectful, open ways of relating, settling differences and working as a team. Target Audience: Open Time: 8:30 a.m. – 9:30 a.m. Date: September 11, 2013 Cost: $29 public

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MBTI & Your Emotional IQ 8094 (Session 2092) The MBTI (Myers-Briggs Type Indicator) instrument is designed to help you understand your unique personality and the way you relate to others around you. Discover what your personality has to do with your Emotional IQ. The MBTI instrument is backed by thousands of research studies and has been found to be both reliable and valid in assessing personality.

Target Audience: Open to everyone who wants to learn more about themselves & others. Date: September 11, 2013 Time: 8:00 a.m. – 4:00 p.m. Cost: $119 public

Grammar 5204 (Session 2082)

Correct grammar usage helps promote clear communication and mistakes can be costly both in professional development and for the City’s image. Writing concise, clear and error-free sentences is definitely the goal; however, one cannot learn everything about grammar in one day. Come refresh your memory about sentence structure, parts of speech, punctuation, slang, etc. and take home grammar reference sheets. Participants must attend both sessions in sequence. Target Audience: Open Dates: September 12 and September 19, 2013 Time: 8:00 a.m. – 12:00 p.m. Cost: $119 public

Organizing and Planning new half day format! (Session 2106) How does a new supervisor react when missing a scheduled appointment or misplacing a phone number? Angry? Frustrated? For many, a lack of organizational skills causes havoc at work and at home. Planning and organizational skills are vital to success.

Target Audience: Open Time: 8:00 a.m. – 12:00 p.m. Date: September 17, 2013 Cost: $79 public This course is part of the Frontline Supervision series.

Healthy Relationships OPT6214 (Session 2030) People often pay the least attention to the relationships that mean the most. What if that lack of attention – and care – threatens those relationships? This program focuses on the characteristics of healthy relationships. Participants will learn tools to help communicate the investment they are willing to make to have healthy relationships with the significant people in their lives. Target Audience: Open Time: 1:00 p.m. – 2:30 p.m. Date: September 18, 2013 Cost: $29 public

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Marketing and Sales (New two half-days format!) 6220 (Session 2084)

A small marketing budget doesn’t mean you can’t meet your goals and business objectives – you just have to be more creative in your marketing tactics. This workshop will show you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your company’s image, and build your bottom line. Participants must attend both sessions in sequence. Target Audience: Open Time: 8:00 a.m. - 12:00 p.m. Dates: September 19 and September 26 Cost: $119 public

Coaching Skills (Session 2107)

New supervisors need to understand the importance of coaching. Come engage in interactive skill practice, receive targeted feedback, and leave with a plan that will enhance performance back on the job.

Target Audience: Open Time: 8:00 a.m. - 3:00 p.m. Dates: September 24 Cost: $119 public This course is part of the Frontline Supervision series.

Social Media Accounts Management (New class!) 9300 (Session 2094) More accounts, more problems - learn to use HootSuite to manage multiple accounts. Intermediate/Advanced workshop identifying the various online tools available to users who manage multiple social media accounts, analytics overview and much more. Bring your lunch and come join us for an afternoon full of information and prepare to be enlightened.

Target Audience: Open to anyone who manages social media accounts Date: September 25, 2013 Time: 12:00 p.m. – 4:00 p.m. Cost: $79 public

A Manager’s First Aid Guide OPT9090 (Session 2031) Managers sometimes observe confusing and/or troublesome employee behaviors on a daily basis. This program offers workplace support and solid suggestions for dealing with employees exhibiting symptoms of depression, anxiety, techno-stress, addiction and potentially violent behavior. Dealing with potential problems early on contributes to a successful resolution.

Target Audience: Open Date: September 25, 2013 Time: 9:00 a.m. – 11:00 a.m. Cost: $29 public

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Critical Thinking OPT9094 (Session 2032) What’s the best approach to problem solving? How do you choose between options? Come discover how to examine information from an objective, critical vantage point. At the same time, talk about developing a process for critical thinking such as including tips and techniques for making better decisions, applying a pros and cons list and examining strategies for managing risk.

Target Audience: Open Date: September 26, 2013 Time: 12:30 p.m. – 1:30 p.m. Cost: $29 public

Coming soon…. Citywide Training & Development’s 4th Quarter schedule. You won’t want to miss all of the exciting classes that we have planned with Small Businesses in mind. Some topics include: Getting Started with the Company’s Facebook Page LinkedIn – How can it help your business grow Microsoft Office 2010 – Targeted modules

o These are quick seminars to help you learn specific skills in the different Microsoft Office programs.

And so many more…

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www.slideshare.com/CitywideTraining

&

Proud to be supporting

Small Businesses!

SMALL BUSINESS TRAINING PARTICIPANT INFORMATION (Required) Please print.

LAST NAME: _____________________ FIRST NAME: _______________________ M.I. __________

AGENCY/ORGANIZATION NAME:_________________________________________________________

MAILING ADDRESS: __________________________________________________________________

CITY: _________________________________ STATE ___________________ ZIP______________

PHONE: ________________________ ORG CONTRACT COMPLIANCE #: ________________________

WORK FAX: ____________________________ EMAIL: ____________________________________

CLASSES ARE FILLED ON A FIRST COME, FIRST SERVED BASIS. REGISTRATION IS NOT COMPLETE UNTIL YOU

RECEIVE A CONFIRMATION LETTER VIA EMAIL WITH A PARKING PASS. FAX YOUR COMPLETED REGISTRATION FORM TO 614-645-0466 (FAX).

COURSE SELECTION

Session number

COURSE TITLE PRIMARY REASON FOR REQUESTING COURSE

COURSE DATE AND TIME

Cost

TOTAL $0

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AUTHORIZATION INFORMATION: (if applicable)

Supervisor’s signature indicates knowledge that this registration form will be submitted to CTD for processing (for learning participants are attending a work activity).

____________________________________________ PRINT SUPERVISOR NAME

____________________________________________ SUPERVISOR SIGNATURE (if applicable)

____________________________________________ SUPERVISOR WORK EMAIL ADDRESS

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Now offering classes for Small Businesses

1111 E. Broad St., Suite LL01, Columbus, Ohio 43205

Phone: 614-645-2851 Fax: 614-645-0466

CTD@Columbus.gov

Small Business customer type:

Please complete this section.

□ Employer □ Employee of a SB

Referral Source:________________________ How did you hear about us?