Sensors, Signals and Sense-making in Human-Energy Relationships

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Sensors, Signals and Sense-making in Human-Energy Relationships Martha G Russell Human Sciences & Technology Advanced Research Ins<tute HSTAR mediaX at Stanford University

description

Presentation by Martha G Russell to Wireless World Research Forum in Vancouver BC on October 21, 2013. Smart meters and related sensing technologies promise that energy information will change energy use. However, information complexity, poorly designed interfaces, and lack of engagement jeopardize billion dollar infrastructure investments because sensors, signals and sense-making are not  designed to modify behavior and because context is ignored. Information and resources flow through human relationships when context and values are shared.  Using social media to harvest Twitter data about energy use and online press release type information about business innovation, social network analysis provides insights about issue framing, public engagement, and innovation ecosystems.  These signals are seen in the larger context of the Stanford ARPA-E Sensor and Behavior Initiative to develop a comprehensive human-centered solution that leverages the anticipated widespread diffusion of energy sensors to significantly reduce and shift energy use.

Transcript of Sensors, Signals and Sense-making in Human-Energy Relationships

Page 1: Sensors, Signals and Sense-making in Human-Energy Relationships

Sensors, Signals and Sense-making in Human-Energy Relationships

Martha  G  Russell    

Human  Sciences  &  Technology  Advanced  Research  Ins<tute  HSTAR  

 mediaX  at  Stanford  University  

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Wireless Networks Powered by the Smart Grid

•  Sensors,  Signals  and  Sense-­‐making  in  Human-­‐Energy    •  The  issues  are  complex  and  require  collabora<on  

–  Interdisciplinary  –  Industry-­‐university  –  Intersector  

•  Humans  must  be  considered  at  every  stage  of  the  technology-­‐design-­‐implementa<on  processes  

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CSLI

Eng

EE Psy

Ed

SSP

SCIL

SCANs

PBLL

GSB

Ling CHIMe

Art

!!!!

Discovery Collaborations !Span Stanford Labs!

School of Education; Education and Learning Sciences

Digital Art Center

Graduate School Of Business

Communication Between Humans and Interactive Media

Stanford Center for Innovations in Learning

Project Based Learning Laboratory

Symbolic Systems Program

Engineering & Product

Design

Center for the Study Of Language & Information

Stanford Clinical Anatomy Scans

Computer Science

Psychology

Linguistics

Phil

Philosophy

Law Center for Legal Informatics

LIFE Learning in Informal and Formal Environments

CS

Electrical Engineering

SHL Stanford Humanities Lab

VHIL Virtual Human Interaction Lab

PBLL Work Technology & Organization

DVL Distributed Vision Lab

Des Stanford Joint Program in Design d.school

at S T A N F O R D U N I V E R S I T Y

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Wireless Networks Powered by the Smart Grid

•  Accelera<ng  Transforma<on    –  Changing  Energy  Behavior  of  Consumers  

•  Context,  Choice  &  Control  •  Networks  of  Energy  Seman<cs  

–  Transforming  Business  Ecosystems  

•  Improving  the  Quality  of  Decision  Making  –  Preserving  ambiguity  and  assump<ons  –  Reducing  bias  –  Balancing  human-­‐made  decisions  with  automated  systems  

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Changing Energy Behavior of Consumers

10/21/13   5  

ENERGY  USE  

TRANSFORMATION  ENGINE  

BEHAVIOR  CHANGE  

COLLECT  &  

CAPTURE    

PERVASIVE  SENSORS  

SENSOR DEVELOPMENT

COMMUNICATION NETWORK

DATABASE

ANALYTICS

PROGRAMS  

FOUNDATIONAL WORK

MEDIA PROGRAMS

POLICY PROGRAMS

COMMUNITY PROGRAMS

MODELING  

ECONOMETRIC ESTIMATION

SEGMENTATION

MULTI-AGENT SIMULATION

TECHNOLOGY  PLATFORM  

PRESENT  &  

INFORM    

 WEB  ENABLED  DEVICES  

SYSTEM  

GROUP  INDIVIDUAL  

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Changing Energy Behavior of Consumers

•  Off  isn’t  “off”  •  Stretching  monetary  incen<ves  

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Actors & Events

Impact over time

Coalitions

Shared  Vision  

Transforma<on  

Measure & Track

Interact & Feedback

Co-Create Value

9 Martha G. Russell, Kaisa Still, Jukka Huhtamaki, and Neil Rubens, “Transforming innovation ecosystems through shared vision and network orchestration,” Triple Helix IX Conference, Stanford University, July 13, 2011.

Measuring Impact of Transformative Coalitions

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Paid  Media  

Web  Sites  

Press  Releases    

Blogs    

The  Consumer  Conversa<on  

140  Characters      

#martharussell  hap://mediax.stanford.edu/changeeb.html  

h=p://www.nexp.org/energy/hashtags  

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“Smart  meter”    March  2010  

“Smart  meter”  September  2010    

“Smart  meter”  November  2010    

Amplify the Network Effect

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Network of Energy Semantics

Anatomy  of  a  Tweetology  •  Way  users  are  related  to  

messages  –  author,  receiver,  men<oned  –  RT  PG&E4me  

•  Type  of  messages  -­‐  broadcast,  conversa<on  –  #mediaxstanford  –  @martharussell  

•  Related  resource  –  content  and  reference  to  it,  term  disambigua<on  –  url,  bit.ly  –  Stanford  Ecolinguis<c  Ontology  

•  June  Flora,  Carrie  Armel,  M  Russell  

Claudia  Wagner  and  Markus  Strohmaier,  “The  Wisdom  in  Tweetonomies:  Acquiring  Latent  Conceptual  Structures  from  Social  Awareness  Streams,”  WWW2010,  April  26-­‐30,  2010,  Raleigh,  North  Carolina.  

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Volume,  Rhythm,  Syntax  Network of Energy Semantics

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Network of Energy Semantics

2,472,900  tweets  18,338  hashtags  (w/  occurrence  of  3  or  more)  Date  Range:  3.Sep.2010  -­‐  Jan.3.2011  (4  months)  Data  Collec<on  Frequency:  daily  snapshots  Keywords:  keywords  related  to  energy  saving  behaviors  (see  keywords.txt).    

h=p://mediax.stanford.edu/energydata.html    

Russell,  M.,  Flora,  J.A.  Strohmaier,  M.,  Poschko,  J.,  Perez,  J.  Yu,  J.,  Smith,  M.A.,  Rubens,  N.  (2013).  Seman<c  Analysis  of  Energy-­‐Related  Conversa<ons  in  Social  Media:  A  Twiaer  Case  Study.  in  L.Kahle  and  E.G.  Aaay,  Eds.,  Communica<ng  Sustainability  for  the  Green  Economy,  M.E.  Sharp,  Armonk,  NY..    

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 The  ini<al  purpose  of  construc<ng  of  this  dataset  was  to  assist  in  understanding  the  role  of  social  media  in  changing  consumer’s  energy  behavior.    We  believe  it  could  be  useful  for  other  purposes  as  well,  and  therefore  are  releasing  it  publicly.    Data  was  acquired  on  a  daily  basis  by  u<lizing  the  NodeXL  Twiaer  Importer  module  *xl1,  which  captured  the  latest  messages  containing  energy  related  keywords  (see  keywords.txt).    The  eco-­‐linguis<c  keywords  used  to  collect  the  tweets  was  developed  at  Stanford  University  by  Drs.  June  Flora,  Carrie  Armel,  and  Martha  Russell,  under  sponsorship  from  the  US  Advanced  Research  Projects  Agency  for  Energy,  and  Media  X  at  Stanford  University.    

This  dataset  was  constructed  as  a  part  of  the  "Social  Media  Analy<cs  for  Monitoring  and  Changing  Energy  Consump<on  Behavior"  ini<a<ve  of  the  Stanford  ARPAe  project.    For  more  details  please  refer  to:  M.  G.  Russell,  J.  Flora,  M.  Strohmaier,  J.  Poschko,  R.  Perez,  N.  Rubens.    Seman<c  Analysis  of  Energy-­‐Related  Conversa<ons  in  Social  Media:  A  Twiaer  Case  Study.    Interna<onal  Conference  of  Persuasive  Technology  (Persuasive  2011),  Columbus,  OH,  USA,  Jun.2011.    

Network of Energy Semantics

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#California

h=p://www.nexp.org/energy/hashtags  September  19-­‐25,  2011  

5000  most  frequently  occurring  hashtags    

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Actors & Events

Impact over time

Coalitions

Shared  Vision  

Transforma<on  

21 Martha G. Russell, Kaisa Still, Jukka Huhtamaki, and Neil Rubens, “Transforming innovation ecosystems through shared vision and network orchestration,” Triple Helix IX Conference, Stanford University, July 13, 2011.

Business Ecosystem Transformation

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Rela<onships  co-­‐create  value  

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Level  3  -­‐  Innova<on  Ecosystems  Dataset,  July  2010  Nodes  inflated  by  out-­‐degree  

Ecosystems for Transformation Level 3 Global Green Tech Business Ecosystem

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Quality of Decisions

•  Complex  Decisions  –  Influenced  by  bias  –  Lack  evalua<on  process  for  next  decision  –  Reflect  judgment  of  proximal  exper<se  –  Osen  require  reduc<on  of  variables  to  

•  Make  #  of  considera<ons  manageable  by  group  •  Limit  vulnerability  of  missing/non-­‐available  data  •  Reflect  priori<es  of  decision  makers  

–  Hard  to  change  because  assump<ons  about  key  variables  are  set  aside    

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Decision Support

•  Develop  crowd-­‐sourced  input  (Expert  flash  teams,  M.  Bernstein,  2013)  

and  make  available  on  assump<ons  •  Use  case  =  electric  vehicle  purchase  &  care  

•  Create  guidelines  for  using  a  suite  of  crowd-­‐sourcing  tools  and  metrics  to  document/track  assump<ons  (Visual  Support  for  Complex  Decisions,  Basole,  Russell,  S<ll,  Huhtamäki,  under  review)  

–  Use  case  =  electric  vehicle  incen<ves  in  communi<es  

•  In  order  to  create  synergis<c  insights  about  events,  event  sequences  and  <ming    –  Use  case  =  policies  and  program  decisions  for  energy  use  reduc<on  

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Complex Decision Systems Balance Human & Automated Roles

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Quality of Decisions

•  Preserving  ambiguity  and  assump<ons  •  Reducing  bias  •  Balancing  roles  of  humans  and  automated  systems  in  decisions  

•  Clarifying  and  protec<ng  digital  human  rights  

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Balance Biz – Personal Interests Clarify Consumers’ Digital Rights

Consumer Bill of Digital Rights

Information Disclosure Con!dentiality of Information Security of Information Participation in Advertising Decisions Respect and Nondiscrimination Complaints and Appeals

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Thank you

•  Seeking  Collaborators  •  What  can  we  do  together  that  neither  of  us  could  do  alone?  

•  Martha  G  Russell,  PhD  •  [email protected]  •  650-­‐646-­‐1331