Senior Helpers Services - Summary
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Helping seniors and their families enjoy a better quality of life
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WHAT CAN SENIOR HELPERS DO?
Create a care plan that is right for family’s
individual needs
Companion/Personal Care
Surgery Assistance
Peace of Mind Visits
Wellness Watch
Transition to Community
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BASIC SERVICES
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SPECIALIZED SERVICES*
Alzheimer’s/Dementia Care Senior Gems ® - unique to Senior Helpers, a new, innovative
approach to dementia care
Brainy Day Activity Program
Transition to Community Comprehensive set of services to manage move from home to long-
term care community
Wellness Watch Weekly call to gather health information
Two 1-hour visits per month
Monthly report to family
Non-obtrusive way to help senior remain independent
* See Appendix for more detail
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SERVICE RATES
Companion Care $21-$23 per hour
Personal Care $22-$24 per hour
Live-In Services
(awake < 3 times): $215-$235 per day
Peace of Mind
(1hr min 5 days/wk): $40.00 per visit
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OUR PROCESS
Schedule complimentary initial assessment at
senior’s home to discuss needs and formulate
care plan
If necessary, conduct a full nursing assessment
to document senior’s status and clarify care plan
Select the most appropriate caregiver – skill and
personality match - based on assessment
information, client and family approval
Establish service start date We follow-up with each client immediately after service begins and on a periodic basis to ensure service is delivered
as promised.
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WHY SENIOR HELPERS?
We are Professional and Dependable We do what we say we will do, on time
Our service offerings target Quality of Life
We co-design our Care Plan with the client and family
One client/one caregiver (for single-shift assignments)
On-going monitoring and periodic spot inspections of each in-
service caregiver
We hire caring, trustworthy staff Caregivers are employees, not contractors
We only hire experienced Caregivers
All of our employees are fully screened, skill-assessed, personal
and employee reference checked, criminal background
checked, insured and bonded
In a high turnover industry, we strive for retention
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Senior Helpers of Niles-Lincolnwood
3500 West Devon Avenue
Lincolnwood, IL 60712
847 679-7900
www.seniorhelpers.com/lincolnwood
Office Hours:
9:00am – 5:00pm
Staff on call 24/7
GENERAL INFORMATION
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APPENDIX
ADDITIONAL INFORMATION
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BASIC SERVICES
Companion Care Our basic level of care: our caregivers provide services such as companionship, meal planning
and preparation, light housekeeping, laundry, medication reminders and other general
assistance. Companion care can be provided for a minimum of 4 hours, 1 day per week up to
24 x 7.
Personal Care Our advanced level of care: our licensed caregivers provide basic companion care plus
assistance with the Activities of Daily Living (ADLs), such as bathing, dressing, grooming,
toileting, and ambulation assistance. These services are initially assessed and regularly
monitored by our Client Care Manager. Personal care can be provided for a minimum of 4
hours, 1 day per week up to 24 x 7.
Live-In Services Our caregivers are available to provide 24 hour coverage, provided they can sleep for 8 hours
per night and get appropriate breaks. Live-In care can be provided for a minimum of 2
consecutive days up to 7-days per week indefinitely.
Peace of Mind Our unique Peace of Mind Visit program is a 1-hour visit per day to help clients with, among
other things, bathing assistance, meal preparation, medication reminders, getting out of or into
bed, and “check-ins.” The Peace of Mind Visit can be provided from a minimum of 5 days per
week up to 7 days per week.
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TRANSITION TO COMMUNITY
Personal and/or companion care to keep senior safe and
comfortable at home until transitioned to long-term care community
(from a few hours per day to 24x7 live-in care)
Visits to “New Community” to help senior make friends and become
familiar with the environment
Assist in keeping their house “show-ready”
Create “Life Story Journal” or more in-depth “Memory Journal”– help
senior create lasting keepsake to remember home and memories
made there
Organize for move*
Purge and donate extra “stuff”*
*Services provided by certified Senior Helpers affiliate
This service is offered for seniors who can no longer remain in their home and are transitioning to a
long-term care community
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POST-TRANSITION SERVICES
This service can be offered as part of transition to new community or tailored for short-
term stay in hospital/rehabilitation center
Provide Companionship to senior during first few hours in new
environment
Assist senior during move-in phase
Help unpack in the new apartment
Organize and hang clothes / fold & place clothes in dresser
Organize closets/kitchen cabinets/medicine cabinet, etc…
Help acclimate senior to the new community
Review community layout with senior
Provide walking assistance as needed or simply a “walking partner”
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WELLNESS WATCH
Provides peace of mind to the family with weekly check-in
call and monthly face-to-face meeting in senior’s home
Family receives monthly report evaluating home
environment, food and supplies, physical and mental
condition of the senior
Less intrusive visit for the senior resisting home care
Allows senior and family to “sample” services
Provides rapid response to seniors and families in urgent
need of care management or home care services
Provides access to helpful community resources for
seniors living at home
Great for seniors with families living out-of-town
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SENIOR GEMS®
Senior Helpers and Teepa Snow have joined forces on a
revolutionary program called the Senior Gems®
Teepa is a dementia care and dementia education specialist with
over 30 years of experience in geriatrics
A certified Occupational Therapist,Teepa has a unique medical perspective on
how the brain controls our body and our behaviors, giving her the ability to
explain how dementia affects a person’s actions
She provides training and education for conferences, state healthcare provider
organizations, professional associations and caregiver programs and
organizations.
Teepa’s Gems classification system (based on the Allen Cognitive
Disability Theory) allows us to understand which stage of dementia
the person is experiencing so we can create the best plan and select
the best caregiver for that individual
Caregivers who are trained using Teepa’s approach can help
change resistance and refusals into participation and successful
interactions
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CAREGIVER SCREENING
SSN Trace - confirms the validity of the SSN according the credit bureau records,
matches the applicant’s name to the SSN, and reveals aliases and addresses
associated with the SSN.
Multi-State Criminal Database Check - searches criminal records from over 44
states (sources include Departments of Corrections, Administrative Offices of the
Courts, and counties) and Sex Offender Registry information from all 50 states and the
District of Columbia.
County Criminal History Search - is a live search of real-time county or state
criminal records based on the applicant’s address history. This search reveals all
felonies, misdemeanors, and violations (where available) reported at the highest court
in the county (i.e. Superior, County and/or Municipal)
Sex Offender Registry Check - searches against state and federal sex offender
registries. Reported information includes name of the offender, offense classification
and the offender’s last known address and photos of the offender when available.
Motor Vehicle Record (MVR) Check - residential and commercial Motor Vehicle
Records for all 50 states plus the District of Columbia. Information reported can include
driving history information such as insurance lapses, license suspensions, revocations,
accidents, traffic violations, and unpaid, or unanswered summons.
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WE ARE ALL AFFECTED
“There are only four kinds of people in this world.
Those who have been caregivers, those who are
caregivers, those who will be caregivers and those
who will need caregivers.”
Rosalynn Carter