Senior Account Manager Job Pack V2 - Creative Bridge · 2019-01-24 · clients. This is a chance to...

www.creative-bridge.com

job packFebruary 2016 Senior Account Manager


Hello, and thanks for your interest in joining Creative Bridge.

We’re a friendly full-service agency that’s been in business since 2000. We aim to be our clients’ first call and favourite place for marketing and communications.

From our country house office near Lutterworth in Leicestershire, we support a diverse range of clients across the public, private and voluntary sectors. They’re all very different but share our belief that top-class communication makes a real difference.

As Senior Account Manager, you’ll be at the heart of a vibrant, creative business that has great people delivering great services for great clients. This is a chance to make your mark, develop your skills and grow your career.

If you’re the right person for us, we’ll offer a strong package that includes:

� Salary package of £26,000 to £30,000 including a 10% car allowance (depending on experience)

� 25 days’ annual leave, plus bank and public holidays � Your birthday off every year � A healthcare plan � An iPhone for business use � Free, freshly-made lunch at the office each working day � The chance to work with a wide range of clients, from local housing associations to international financial institutions

� Great potential for fun, job satisfaction and personal development.

Please read on to find out more about Creative Bridge, the role and how to apply. We look forwatd to hearing from you!

Nicola WinnManaging Director

Welcome


Our mission is to be our clients’ first call, the favourite place for all marketing communications and to be part of success stories.

The Creative Bridge team works across marketing strategy, branding and campaigns, PR and communications, engagement, design and digital (including websites, apps, games and social media).

We strive to live our values in everything we do:

� Pioneering – stretching ourselves to try new things and encouraging our clients to do the same. We’re not afraid to be the fi rst to try something new

� Learning – always on the lookout for new and better ways of working, and recruiting talented people who want to keep on developing

� Collaborative – becoming a natural extension of our clients’ teams and striving to work amazingly well with each other, and with our customers.

Creative Bridge is jointly owned by the P3 Group Europe and our Managing Director, Nicola Winn.

For more information about us and our work, please go to www.creative-bridge.comor follow us on twitter @1creativebridge

about us

Creative Bridge is jointly owned by the P3 Group Europe and our Managing Director, Nicola Winn.



about the jobIdeally you will be a self-starting, adaptable team player with a sense of humour, a curiosity to learn, and an ability to build great relationships with colleagues and clients.

You will be a forward thinker who can review current strategies to ensure they complement the client’s business and objectives, developing relevant and integrated strategies and campaigns across the full spectrum of marketing and communications.

As our new senior account manager you will:

1. Provide effective advice and consultancy by sustaining regular contact with clients through an on-site presence, email and phone

2. Proactively seek out opportunities to meet and exceed income targets 3. Prepare proposals and ideas papers for potential projects, including costs, workplans and timetables4. Generate, edit and manage content for print, online and digital platforms, including newsletters,

ezines, blogs, social media feeds, magazines, information leaflets, annual reports, case studies, display material, films, animations and websites

5. Provide a proactive media relations service to clients, developing and maintaining good links with key regional, national and trade journalists, seeking out media opportunities, selling in stories and providing or advising on a timely and effective use of social media

6. Provide crisis management advice and support to clients, and handle journalist enquiries in a timely and effective way

7. Manage activity through our creative studio, working collaboratively with our designers and illustrators.


our perfect candidateThe key qualities, skills and experience we’re looking for in our ideal candidate are:

Essential skills and experience:

� At least two years’ experience in a PR, marketing or related environment

� Client, customer or account management experience in an agency environment

� Excellent communication skills - face-to-face, in writing and by phone � Solid understanding of PR and marketing methodologies and practice, including social media

� Able to research and analyse information effi ciently and get to grips with new subjects quickly

� Strong story-telling and messaging skills to engage and excite audiences

� Well organised with the ability to prioritise tasks and work under pressure in a fast-paced environment

� Exceptional writing, editing and proofreading skills � Strong project and time management skills with the ability to juggle multiple projects

� A dedication to customer service and client satisfaction � Creativity and initiative to identify and develop PR, marketing and new business opportunities.

Desirable skills and experience:

� Delivering communications consultancy for not-for-profi t, public or third sector clients, with a special interest in the housing sector

� Portfolio of up-to-date media relationships � Experience of managing design and digital projects from initial concept to fi nal delivery

� A degree in a relevant subject or other appropriate PR or marketing qualifi cation (for example, CIPR/CIM)

� Experience of generating new business from existing or new clients, producing proposals and presenting at pitches

� Able to design and deliver strategic communication projects to support clients’ objectives.


To apply for this job, please email the items listed below to [email protected]

1. Your CV (agency CVs will not be accepted)2. A short covering letter telling us why you’re interested in the role, what you believe you can

bring to Creative Bridge and why you think we should shortlist you3. Details of two referees (one must be a current or former work contact)4. A completed recruitment monitoring form (attached in this pack).

For an informal chat about the role and what it’s like to work at Creative Bridge, please contact Roz Chiro, Head of Client Services, on 01455 883899 or [email protected]

If you’re shortlisted, we’ll be in touch by to invite you to meet us. If your application is unsuccessful, we’ll email you by and do our best to offer feedback to help your job search.

how to apply


It is a fundamental principle of our policies that all people are equally valued regardless of their gender, age, disability, race, ethnic origin, language, religion or sexual orientation. The aim of our policy is to ensure that our employment practices do not allow unfair discrimination and to promote equality of opportunity for all.

To help us meet this commitment, we hope that you will assist us in monitoring our recruitment process by completing this form prior to interview. Only by collecting the information provided can we progressively assess our performance and identify where improvements might be made.

The information contained on this form is strictly confidential and does not form part of your application. The information will not be taken in to account when making the appointment.

Position applied for:

Surname:

First names:

Nationality:

Date of birth:

q Male q Female

Religion:q Christian q Sikh q Jewish q Hindu q Buddhist q Muslim q None Other* please specify .........................................................................

Ethnic origin:q White q British q Irish q Any other white background q Mixed q White & Black Caribbean q White & Black African q White & Asian q Any other mixed backgroundq Asian or Asian Britishq Indian

q Pakistaniq Bangladeshiq Any other Asian backgroundq Black or black Britishq Caribbeanq Africanq Any other black backgroundq Chinese or other ethnic groupq Chineseq Any otherIf you have ticked one of the ‘any other’ boxes, please describe your ethnic origin below

The above categories are recommended by the Commission for Racial Equality Disability

Do you have a disability?q Yes q No

The Disability Discrimination Act 1995 defines disability as follows: “A person has a disability if he/she has a physical or mental impairment which has a substantial and long term effect on his/her ability to carry out normal day to day activities”.

recruitment monitoring

t 01455 883880 e [email protected] w www.creative-bridge.com @1creativebridge

Creative BridgeBittesby House4 Mere LaneBittesbyLutterworthLeicestershireLE17 4JH

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