SEMINAR SIX

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    SEMINAR SIX (6)SELF-EFFICACY

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    Surens Angels

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    Surens Angels

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    Movie Clipping

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    At the end of this Seminar Presentation participants will be able to

    To explain the concepts Self-Efficacy, Self-Esteem etc

    Relate what is learnt at this seminar to real life experiences

    Understand the basic tenets of the Social Cognitive Theory (SCT)

    Understand the relationship among Self Efficacy & Group Work & Self

    Regulation

    Have a fair idea the Current State of the Field And critique of the Social Cognitive.

    Purpose and Objectives

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    Introduction

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    Introduction

    (Mahatma Gandhi)

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    Self - Efficacy

    Self Efficacy can de defined as apersons belief in his/her capability to

    successfully perform a task

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    Albert Bandura (1986)Introduction

    the belief in ones capabilities toorganize and execute the sources of

    action required to manageprospective situations.

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    In most cultures :-

    Esteem Needs, Status and

    Work Motivation1

    2

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    The Need for Esteem

    Maslow (1954)

    a need or desire for self respector self esteem and for the esteem

    of others

    desire for strength,achievement, adequacy,

    mastery and competence

    desire for reputation or prestige,status, fame and glory,

    dominance, recognition, attention,importance, dignity or

    appreciation.

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    The Need for Esteem

    profound psychological need.

    low self esteem, experience self- doubt, anxiety,self-contempt and ultimately depression.

    Efficacy :- In a general sense, the ability to deal

    effectively with the rigors of life.

    Worth :- the conviction that one is morally good

    Locke, Mc Clear and Knight(1996)

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    The Need for Esteem

    Branden (1969)

    the sum of ones confidence and self-respect.

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    Facets of Self-Esteem at WorkPierce, Gardner, Cummings and Dunham

    (1989)

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    Organization Based Self-Esteem

    (OBSE)

    Pierce et al stated that the determinants of

    OBSE include :-

    Managerial respect.

    Organizational structure

    Job complexity.

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    Organization Based Self-Esteem

    (OBSE)Some of the factors influenced by OBSE

    Global self-esteem

    Job performance

    Intrinsic motivation

    Organizational commitment General satisfaction

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    Implications for Managers

    Managers should therefore ensure that

    employees are :-

    Respected.

    Given meaningful tasks.

    Recognized as an integral part of theorganization despite job status.

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    Theorist

    Brockner (1988)

    1) Employees come to work with their various levels of

    self-esteem, which in turn influence how they feel and

    behave on the job.

    2) As a consequence of the significant importance of

    esteem needs, a lot of what people do and feel on the

    job is in some way related to their desire to satisfy that

    need. Such behaviors include developing work skills,

    seeking promotion and advancement.

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    Korman (1970, 1976)

    a persons level of self-esteem greatly influences

    the career path and jobs that he/she will seek.

    People with high self-esteem will aspire to

    optimize their careers and job positions, they

    believe that they would be successful in their

    careers.

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    Dooley and Prause (1995)

    Self-esteem was closely related to jobsatisfaction. This study involved 11,000

    American high school graduates between

    1980 and 1987.

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    Self-Esteem vs Self-Efficacy

    Self esteem refers to ones overall self-evaluation

    Self efficacy can be described as a personsbelief about his/her capability to successfullyaccomplish a specific task.

    Self-efficacy is a concept from Albert

    Banduras(1986) Social Cognitive Theory(SCT).

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    Self-Esteem, Self-Efficacy, Job-

    Performance and SatisfactionBrockner (1998)

    There is no evidence to show that high self esteem has a

    relationship with job performance, when performance is

    viewed in terms of productivity.

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    Self-Esteem, Self-Efficacy, Job-

    Performance and SatisfactionAshford and Cummings (1983) :

    They further stated that:- employees who have concerns with self-esteem and

    status may not seek feedback on their performance normay they act on any given feedback.

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    Self-Esteem, Self-Efficacy, Job-

    Performance and SatisfactionNorthcraft and Ashford (1990)

    low self-esteem avoided feedback on theirpersonal task performance, although notnecessarily about their performance in

    comparison to other people.

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    Self-Esteem, Self-Efficacy, Job-

    Performance and SatisfactionSanna (1992) Self-efficacy may also affect :-

    Social facilitation

    Social loafing

    Lawrence J. Sanna (1992)

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    Our View on Self-Esteem

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    Albert Bandura was born on December 04,1925 in Alberta, Canada

    Social CognitiveTh

    eory

    The Social Cognitive Theory (SCT) has its rootsin Miller and Dollard, Social Learning Theory

    (SLT) (1941)

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    In 1986, Bandura officially launched the SCTwith his book Social Foundations of Thoughtand Action: A Social Cognitive Theory

    Social CognitiveTh

    eory

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    Social Cognitive Theory SCT is a learning theory that describes how

    behaviors are learned.

    SCT defines human behavior as a triadic,

    dynamic and reciprocal interaction ofpersonal factors, behavior and theenvironment or triadic reciprocal causation.( Bandura,1986)

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    Social Cognitive Theory

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    Social Cognitive TheoryBandura stated that the SCT is based on a

    concept called reciprocal determinism

    Personality is made up of a combination of theenvironment, behavior and psychologicalprocesses.

    Reciprocal interaction does not imply that that

    all sources of influence are of equal strength orthat they occur simultaneously.

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    Social Cognitive TheoryBandura gave the example of watching television todemonstrate the interaction among the person, his/herbehavior and the environment. He stated that -

    Therefore all three factors, viewer preferences, viewingbehavior and televised offerings reciprocally affect eachother.

    Personalpreferences

    The televisedenvironment

    Viewingbehavior

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    Social Cognitive Theory The Social Factor:- SCT places a lot of

    focus on social experiences.

    SCT also places a lot of focus vicarious

    learning or learning by observation and selfregulation.

    Self regulation can be described as an internal

    control mechanism that guides thoughts,feelings and actions towards ones goals.

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    Social Cognitive TheoryZimmerman (1998) stated that goals are

    involved across the different phases of self-

    regulation:-

    Forethought :- setting a goaland deciding on strategies

    erformance control :-

    emplo ing goal directed actionsand monitoring performance

    Self-reflection:- evaluating onesgoal progress and adjustingstrategies to ensure success

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    Social Cognitive TheoryThe Environment in Social CognitiveTheory

    (Lerner, 1982)

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    Social Cognitive Theory

    The Environment in Social CognitiveTheory

    The environment does not influence behavior in

    a mechanical direct manner.

    Instead, because of the bi-directionality of

    influence between behavior and environmental

    circumstances, people are both products and

    producers of the environment.

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    Social Cognitive TheoryDistinctively Human Capabilities

    In support of the concept of reciprocal

    determinism, in which both personal and

    environmental factors influence behavior,

    Bandura (1986) stated that individuals are

    characterized in terms of a number of basiccapabilities.

    These include: Anticipationand

    ForethoughtSymbolizing

    Vicariouslearning

    Self-regulatory

    Self-reflective

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    Social Cognitive TheoryAnticipation and forethought capability :-

    The SCT states that individuals consider the

    likely consequences of their actions before

    performing them.

    Symbolizing capability :- The SCT maintains

    that most external influences affect behavior

    through cognitive processes.

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    Social Cognitive TheoryVicarious learning capability :- Vicarious

    learning refers to learning by observation. This

    is a basic tenet of the SCT as opposed to the

    traditional behavioral theories that have

    emphasized learning by direct experience.

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    Social Cognitive Theory

    Bandura further proposed that observational

    learning is governed by four processes :-

    Attention

    span

    Retention

    processes

    Behavioral

    productionprocess

    Motivational

    Process

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    Social Cognitive Theory Self-regulatory capability :-

    I am going to do it!

    Self-reflective capability :-

    Introspection is a capability that allows

    individuals to analyze their experiences,

    thoughts and motives.

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    Implications of Social CognitiveTheory for ManagersOrganizational environment influences employees

    behavior and is also influenced by employeesbehavior.

    Managers should therefore recognize that:-o The organizational environment both influences the

    behavior of its employees and is influenced by itsemployees behavior.

    o Organizational climate should promote favorable

    behavior through equity, however there must be policiesand procedures to deal with errant behavior.

    o Managers actions can improve performance by buildingself-efficacy.

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    Our View on Social Cognitive Theory

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    Social Cognitive Theory andWork Motivation

    Wood & Bandura (1989)

    There are three aspects of the SCT that are

    directly relevant to understanding work

    behaviour.

    They are : -

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    Self-efficacy and Group Work

    The concept of self efficacy does not only refer

    to individuals, but is also applicable in group

    and team work. Groups and teams worktogether to achieve their desired outcomes, that

    cannot be accomplished on their own.

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    A soccer team with high self-efficacy willperform better than one with lowself-efficacy.

    Self-efficacy and Group Work

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    Self-efficacy and Group Work

    Bandura,1993 stated that beliefs of collective

    efficacy predict level of group performance. The

    stronger the beliefs people hold about their

    collective capabilities, the more they achieve.

    "Self-confidence is the first requisite to great undertakings."~ Samuel Johnson ~

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    Building Self- Efficacy

    Most important Factor in Building Self EsteemMost important Factor in Building Self Esteem

    Successful Past PerformanceSuccessful Past Performance

    Provides the Strongest Information for Enhancing EfficacyProvides the Strongest Information for Enhancing EfficacyBeliefsBeliefs

    Provides Direct Performance InformationProvides Direct Performance Information

    Leads to the Formation of More Accurate EfficacyLeads to the Formation of More Accurate Efficacy

    JudgmentsJudgments

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    Building SelfBuilding Self--EfficacyEfficacy

    ObservingOthers Perform and Be Reinforced by a Similar TaskObservingOthers Perform and Be Reinforced by a Similar Task

    MODELINGMODELING

    Behavioral ModelingBehavioral Modeling

    Strategy DevelopmentStrategy DevelopmentVerbal PersuasionVerbal Persuasion

    Gaining (Successful) Enactive MasteryGaining (Successful) Enactive MasteryIncrease in SelfIncrease in Self--efficacyefficacy

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    Building Self- Efficacy

    Verbal EncouragementVerbal Encouragement

    by:by:

    Credible (trustworthy)OthersCredible (trustworthy)Others

    ExpertiseOthersExpertiseOthers

    (Diagram / flow chart)(Diagram / flow chart)

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    Building Self- Efficacy

    Physical FatiguePhysical Fatigue

    Vulnerability to Stress, Fear,Vulnerability to Stress, Fear,AnxietyAnxiety

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    Implications of Self-Efficacyfor Managers

    Acknowledge that self-efficacy affects theeffort of employees to perform particulartasks.

    Self-efficacy could be assessed during jobinterviews.

    Provide appropriate training to increase self-

    efficacy of employees.

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    Implications of Self-Efficacy for Managers

    Implications of Self-Efficacyfor Managers

    PerformanceSelf-efficacy

    Enactive self-

    mastery

    Verbal Persuasion

    Role Modelling

    Staff ExperienceCoaching

    Participation

    Demonstration

    Manager Actions

    Inspiration

    Rewards

    Mentoring

    a

    a

    a

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    Surens AngelsView on Self-

    Efficacy

    We believe that this is anextremely importantcomponent of the SCT. Highself-efficacy can certainly lead

    to higher performance andsuccess.

    This can be seen in theclassroom and on the job.

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    Self - RegulationKaroly (1993)

    those processes internal and/or transactional

    that enable an individual to guide his/her goal

    directed activities over time and acrosschanging circumstances.

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    Self-Regulation

    Schunk & Zimmerman

    self-regulation means that a person is

    meta-cognitively, socially, motivationallyand behaviorally active in his/her ownproblem solving processes.

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    ; code and rehearse information to beremembered (invoking meta-cognitive skills),maintain a positive sense of self-efficacy,

    establish a productive work environment, usesocial resources effectively and experience apositive anticipation about the potentialoutcomes of learning new behavior.

    Self-Regulation

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    Self-RegulationSelf-regulation is a human capability that has

    several sub-functions:-

    Goal setting

    Self-observation and monitoring

    Performance judgment and evaluation

    Self-reaction (self-satisfaction, self-worth,

    distress).

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    Self-Regulation and IntrinsicMotivation

    (Deci & Ryan 1985)

    Individuals are said to be intrinsically motivated

    if when they participate in an activity for its own sake.

    Individuals will be intrinsically motivated to participate

    in an activity if they :-

    Believe they have some control over it.

    Feel a sense of relatedness to it.

    Feel good about themselves while engaging in it.

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    Self-Regulation ofOrganizationalBehavior/Training and Self-Efficacy

    Step 1

    Fr e t (1 )Self- e e t ec i e

    Gist itc ell (1 2) :- 3i spects of Self-Effic c

    Ts i As for (1 4) :-Self Re l tor Tec i es

    Theor

    Theor

    Theor

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    Self-Regulation of EmotionsGoleman,1995

    The basic premise of emotional intelligence is that

    success requires the effective awareness, control and

    management of ones own emotions and those of other

    people. It embraces two aspects of intelligence:-

    1) Understanding oneself ones goals, intentions,responses and behavior.

    2) Understanding others and their feelings

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    Self-Regulation, Implicationsfor Managers

    Managers must realize that :-

    Goals enhance self-regulation throughtheir effects on motivation, learning,self-efficacy and self-evaluations of

    progress (Schunk 1995).

    Goals motivate employees to exert thenecessary effort necessary to meet

    task demands and persist over time.

    Goal attainment builds self-efficacyand leads people to select new,

    challenging goals.

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    Self-Regulation, Implications forManagers

    To assist in the achievement of goals Managers should :-

    Involve employees in the goal setting process and ensure

    that they agree to goals that are challenging but attainable.

    Sub-divide a long-term goal into proximal sub-goals andinform employees of the specific sub-goals that must beaccomplished to attain their long-term goals.

    Provide verbal encouragement (You can do this) to assistin motivating them to accomplish their goals.

    Provide progress feedback on tasks to build self-confidence and commitment.

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    Our View on Self-Regulations

    Surens AngelsView on Self-Regulations

    We believe that self-regulationtheory has merit and relevance

    to work motivation.

    Its veryimportant to setting andachieving goals.

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    Current State of the Field

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    Social Cognitive Theory, Self Efficacy and Self Regulation

    Researchhas shown that influences at any of these life cyclestages can influence ones self-concept, or ones self-

    efficacy about the skills and abilities theyhave toperform and master career-related tasks (Bandura,

    1997).

    Current State of the Field

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    Current State of the FieldSelf-efficacy beliefs have been found to be related to

    :-

    Clinical problems such as phobias

    Addiction Depression

    Assertiveness

    Stress in a variety of contexts.

    Smoking behavior Pain control

    Athletic performance.

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    Critique of Social CognitiveTheory

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    Questions????