Seminar DCU - 31/08/ 051 A Web accessibility Quality Mark in France Dominique BURGER...

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Seminar DCU - 31/0 8/ 05 2 INSERM • Institut National de la Santé et de la Recherche Médicale • Governmental Research Organisation • > 200 labs in France • 5 000 employees • partnership with universities www.inserm.fr

Transcript of Seminar DCU - 31/08/ 051 A Web accessibility Quality Mark in France Dominique BURGER...

Page 1: Seminar DCU - 31/08/ 051 A Web accessibility Quality Mark in France Dominique BURGER dburger@snv.jussieu.fr Institut National de la Santé et de la Recherche.

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INSERM

• Institut National de la Santé et de la Recherche Médicale

• Governmental Research Organisation

• > 200 labs in France

• 5 000 employees

• partnership with universities

www.inserm.fr

Page 2: Seminar DCU - 31/08/ 051 A Web accessibility Quality Mark in France Dominique BURGER dburger@snv.jussieu.fr Institut National de la Santé et de la Recherche.

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Association BrailleNet• Created in 1997• To develop research on the applications of Intrenet for

visually handicapped persons and to develop services accordingly

• > 40 member organisations– Associations– Manufacturers– Research organisations– Special schools

• Hosted by University Paris 6 – Pierre et Marie Curie

www.braillenet.org

Page 3: Seminar DCU - 31/08/ 051 A Web accessibility Quality Mark in France Dominique BURGER dburger@snv.jussieu.fr Institut National de la Santé et de la Recherche.

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Where

HereHereEireEire

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Accessibility represents an immense potential for the inclusion of people with disabilities

• Access to Communication, E-books, E-learning, E-commerce, Tele-working, …

• More than 20 billions euros are spend every year in France mainly to help people stay home (2,3M people)

An understanding we share …

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A basic concept …

‘  A digital information system is accessible when the data and services it offers can be accessed by any user with different technical plate-forms ’

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An industrial problem5 500 public Web sites in France, thousands elsewhere

Hundreds of Web agencies concerned

Great Variety of CMS systems, Assistive technologies

Very limited resourcesNo industrial solutioNoTechnical trainingNo clear policies

How to encourage a better accessible Web for all ?

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To share with you our experience and thoughts

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Find a way in a complex world

A heuristic approach

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WAIWAI

BrailleNetBrailleNet

19971997

WCAG1.0WCAG1.0

1998-991998-99 20002000 2001-022001-02

WAI-ISTWAI-IST

WAI-DA-ISTWAI-DA-IST

WAI-TIES-ISTWAI-TIES-IST

CirculaireCirculaire

Livre BlancLivre Blanc

Guide Guide BrailleNetBrailleNet

RésolutionsRésolutions, , Council, Council,

ParliamentParliamentCIRECIRE

AccessiWebAccessiWeb

20032003

ADAEADAE Law Law 11 feb 200511 feb 2005

WCAG2.0WCAG2.0

e-Europe e-Europe 20022002

e-Europe e-Europe 20052005

20042004 20052005

EuroAccessibilityEuroAccessibility

Support-EAMSupport-EAM

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Outlines

• How does Accessiweb works

• Results

• Conclusions

Page 11: Seminar DCU - 31/08/ 051 A Web accessibility Quality Mark in France Dominique BURGER dburger@snv.jussieu.fr Institut National de la Santé et de la Recherche.

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A Name, a Logo

• A name that everybody can understand (in different languages)

HumanHuman

WebWeb

Movement (going Movement (going in)in)

Clear simpleClear simple

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« Do respect the WAI »

• People want a international standard• Make them confident• Save energy• Nothing better

• Commitment to apply and defend the WCAG• Braillenet takes part in the WAI EO activities

since 1998 (WAI; WAI-DA; WAI-TIES)

Page 13: Seminar DCU - 31/08/ 051 A Web accessibility Quality Mark in France Dominique BURGER dburger@snv.jussieu.fr Institut National de la Santé et de la Recherche.

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A label

• People want their efforts be recognised

• Stimulate competition• 3 levels• Transparent (criterias are public)• Independent (3d party)• A gallery

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Make people think better

• Coherence in the message (same concepts, termes, …)

• Media (surveys, articles, proposals, …)

• Conferences

• Expert group– Charter– Discussion forum– Technical seminars

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Inspection

• Scope: a limited numebr of pages selected with owners

• 3 levels: Bronze, Silver, Gold

WC A AA AAA• Criterias 55 92• 2-3 experts – at least one blind

inspector• Detailed report• Publishable report (Summary)

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Code of practice• Country France• Provider Braillenet• Provider form  Non Profit• Validity of Quality Mark 2 years• Withdrawal conditions a) if website fails periodic evaluation (12 days time limit to

repair) otherwise label is withdrawn ; b) at the end of contract• Frequency of controls Mandatory 1 year after awarding, controls may be made

after 6 and 18 months (not mandatory)• Screening processIn addition to periodic controls, complaints from users contribute to

ongoing verification• Transparency for public a) Label displayed on homepage b) a gallery• Pricing Model Bronze (10pages)=2700€

Silver/Gold (10pages)=3600€ prices include 2 year periodic verifications and follow up

Data protection Audit certificates (not detailed reports) are published• Marketing minimal marketing, BrailleNet notoriety sufficient• Publicity   Web site• Feedback / Complaints channel website owner has to provide channel for

complaints; complaints are received by BrailleNet and transferred to owners (12 day time limit to repair, if not: withdrawal)

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Results

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Accessibility is possible

You can obtain from Web developers they respect technical constraints corresponding

to accessibility requirement

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Accessibility makes usability easier

Example: Grand Chalon and Readspeaker

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Public Recognition

Accessiweb adopted by the French Agency for the Development of e-Administration (ADAE) as part of their technical reference documents; after a call for comments

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Web companies like it june 2005: 59 member organisations (87 AccessiWeb Experts)

• Actualys (1), Anazys (1), Arantis (1), ASCii (1), Atalan (4), Axance (1), Beesnet (1), BrailleNet (5), Business Interactif (6), Business Lab (1), CARDIWEB (1), CECIAA (1), CNRS (1), COM CI COM CA (1), Cosmosbay~vectis (5), CYO (1), Défi Sud (1), DRAC (1), DSI - Experts (1), e-dealiz (1), Eolas (1), Equallia (2), Eric GATEAU (1), Jean-Pierre GAY (1), Didier GRAS (1), Pierre GUICHARD (1), IPEOS (1), ITG Conseil (1), Idéal Productions (1), Euro-Information (2), Pascal LANDEAU (1), Philippe LECA (1), Christine LEPROUX (1), Christian LIEVRE (1), MAAPAR (2), Institut Montéclair (1), Neurosys (1), Nexint (1), Open-S (1), Groupe Optium (2), François PALACI (1), pixfl (1), PointCentral (1), Jean-Michel RAMOS (1), Nathalie

RANDON (1), ReadSpeaker (1), groupe Reflect (1), Rezonova (1), Rénato SABA (1), Smart Agence (1), Groupe SQLI (6), TBWA-Interactive (1), TDF (1), Tektonika (2), Témésis (1), Urbilog (2), V-Technologies (2), Wcube-

eQuesto (1), Webside (1)

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Intégration graphique et contenu

Modélisation Base de données

Développement des scripts d’accès aux

données

Assistance rédactionnell

e

Tests globaux

Déploiement pilote

Recette et Tests

utilisateurs

Modifications

Mise en exploitationVersion 1

Transfert de

compétences

Spécificationsfonctionnelles

détaillées

Spécifications techniques

Spécifications ergonomiques

Paramétrage des outils de

recherche

Réalisation graphique

Lancement

Validation Validation Validation Mise en ligne

Suivi de projet

Documentation

Design development ExploitationPilotFollow Up

Assistance

Analyse des

connexions

Référencement

Décisions sur l'architecture globale du

siteChoix de

l'architecture techniqueDécisions

Sur la stratégie

de référencemen

t

Accessib

ilit

y P

rocess

Charte de navigation

Normative validation

User centered design

Test : Multi plateformMulti devicesMulti browserMulti user

More precise functional specification

Contents shall be structured

Customisation shall be considered

Influence on the Quality Process

Frédéric Dulac, FR

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A community of interest

• AccessiWeb Working Group

• 60 organisations (at least 1 expert)

• Commitments to reinforce accessibility, to respect the WCAG

• Active in technical seminars

• Lobbying force

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Future Challenges

• Large Scale Training

• International harmonisation

•ISO Certification ?

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Large ScaleTraining

• Universities, technical universities

• Engineering schools

• Distance training

• (Experimental) professional training launched with the university Paris 6 in october

Page 28: Seminar DCU - 31/08/ 051 A Web accessibility Quality Mark in France Dominique BURGER dburger@snv.jussieu.fr Institut National de la Santé et de la Recherche.

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International harmonisation

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Babel accessibility ?

AccessiWebarg&@#@ !!!

Drempelvrij...

SeeItRight !Biene Award

BlindSurfer ?

Euroaccessibility Support-EAMEuroaccessibility Support-EAM

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ISO Certification ?

• Could be an ultimate goal

• Complexity

• Obstacles

• Many questions

Support EAM is exploring that possibility

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Thank you for your attentionwww.braillenet.org

www.accessiweb.orgwww.support-eam.org

www.serveur-helene.org

Contact : [email protected]