Presentation

COMPANY NAME : ROYAL MALAYSIAN CUSTOMS IPOH, PERAK.

NAME : KHOR AI LINGSTUDENT ID : 1111100188CLASS : DMG10COORDINATOR : PN. NOR AINIAH BINTI ABDULLAH

INDUSTRIAL TRAINING (IDT2014)

FACULTY OF MANAGEMENTMULTIMEDIA COLLEGE

BACKGROUNDROYAL MALAYSIAN CUSTOMS (RMC) IPOH, PERAK.

Customs established a comprehensive organization as a Federal Department.

Became the Federation of Malaya in 1948.

Awarded the status of ‘Royal’ in taxation history on 29.10.1963.

A two-level concrete building was established in 1977.

Staffs of Internal Tax, General Administration and Finance Division have moved to a new

office in Wisma Maju UMNO, Sultan Idris Shah Road, December 1988 -February 1990.

Moved again to Seri Kinta building at Sultan Idris Shah Road.

In year 1992, Department has purchased and own a piece of land, consisting of two

separate lots.

Ipoh Customs Office Complex and started to occupied by Ipoh Customs staffs on

30.06.1994.

Beginning of July 2001, Royal Malaysia Customs Department staffs of Perak state have

been moved to a new building that was completed in May 2001 and officially opened by

HRH the Sultan of Perak during 11 June 2002.

DUTIES DURING TRAINING

DIVISION : HUMAN RESOURCE MANAGEMENT

DEPARTMENT : PERSONNEL

ROUTINE ACTIVITIES

Perform general clerical:

Create/edit documents

Photocopying

Handling faxes/phone calls

Update specific files

Update Minute Paper

Key-in database into system

Checklist on hardcopy documents

NEW SKILLS LEARNED

New skills gained:

FingerTec TCMS v2

HRMIS

Operator

(Customer service)

PROJECT / TASKESTABLISHING PROJECT PRIORITES

Establishment of any project or task, it requires schedule and what to perform or other requirements. Budget was optional.

Technical Requirements: - PC - Terminals. Schedule : - Time related; 1 May 2013 - 31 May 2013. Budget: - None Performance: - Conduct and manage Finger Tec TCMS v2 based on schedule assigned.

LIMITATIONS/RECOMMENDATIONSLIMITATIONS

These are the constraints encountered in workplace :

i. System Management ii. Service Updates iii. Quality Management - poor IT - ext. numbers incompleted -item misplaced

RECOMMENDATIONS

These are the list of recommendation for each lnumber of imitations: above

i) Hire programmer & provide training for specific staffs only.ii) Keep updated & alert with changes of staffs to provide correct iformation.iii) Ensure continuous practices (regulary monitoring by officers in charge.

THANK YOU ! THE END…