Selling Safety to Front Line ASSE 2016
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Transcript of Selling Safety to Front Line ASSE 2016
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Selling Safety to the Front Line Employee
Patrick J. Karol CSP
Sr Director Safety
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- My Foreman
“If I have to wear these things, you have to!”
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It becomes personal to me
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Make Safety Personal for others
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To Sell Safety to the Front Line Employee
Make Safety Personal
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Have a Vision
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Have a Vision
No One Gets Hurt
Every Injury is Preventable
A Safe Day. A Safe Tomorrow. A Safe Career.
Best Damn Ship in the Navy
World of work that is healthy, safe and sustainable
Safest Company in the Industry
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Messaging
Operational Terms
Clichés Prohibited
Hand Written
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Verbal: What you say 7%
Vocal: How you sound 38%
Visual: How you look 55%
Albert Mehrabian Silent Messages study
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Tell a Story Simple
Unexpected
Concrete
Credible
Emotional
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3 Things You Can Do
1. Display your vision 2. Define in operational terms
3. Share a success story
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Know what they want most
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“Praise the slightest improvement and
praise every improvement. Abilities wither under criticism;
they blossom under encouragement”
- Dale Carnegie
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Recognize Accomplishments
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Safety is a
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Monitor Performance Who is your Rock Star?
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3 Things You Can Do
1. Make a commitment to find out what one person wants most
2. Treat incidents as an opportunity to improve
3. Celebrate every success; individual and team
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Lead With Your Heart
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Make Safety Personal
It’s not about the numbers
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Have a “Make Safety Personal”
Conversation
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3 Things You Can Do
1. Commit to one “Make Safety Personal” conversation per week. 2. Post photos of things that are important
3. Start every meeting with a Safety Moment
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Tips
Convince someone to do you a favor
Remember names, 3X in 5 min.
Nod you head during conversation
Provide and ask for feedback
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Roadblocks
20% rule
Company Culture
Turnover
# of Employees
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Be More Like…
Henry Ford Jack Sparrow Mother Teresa
Heart Vision Knowledge
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Now, imagine that conversation going something like this…
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Resources
It’s Your Ship, Captain D. Michael Abrashoff, commander, USS Benfold It’s My Pleasure, Dee Ann Turner, VP Corporate Talent at Chick – Fil – A How to Win Friends and Influence People, Dale Carnegie Secrets of Body Language, History Channel Documentary The Greatest Management Principle in the World, Michael LaBoeuf
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To be a compelling force behind which everyone will feel inspired to
MAKE SAFETY PERSONAL!
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YOUR FEEDBACK IS IMPORTANT!
Session Evaluations can be completed:
On the Safety 2016 App
Using the link in the email reminder you
will receive at the end of each day