Self care when Hot topics in mental working with health care … · 2018-11-15 · Hot topics in...
Transcript of Self care when Hot topics in mental working with health care … · 2018-11-15 · Hot topics in...
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Hot topics in mental health care
Tony Dowell
Self care when working with children and
families in the community
Tony DowellDepartment of Primary Health Care and General Practice University of Otago – Wellington – New Zealand
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This afternoon • Work Stress
– Is there a problem ?
• Life today • Underlying themes• Assessment • Moving on up
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The World today
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Mini exercise
• Talk to the person next to you. • Share one source of work stress( 2 minutes)
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Stress at work
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Stress at work
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When your day can’t get worse ?
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Stress and burnout in the health professions
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A lot of work –over a long period
of timeAbout
766,000,000 results (0.51
seconds)
Cooper C L, Rout U, Faragher B. Mental health, job satisfaction , and job stress among general practitioners. British Medical Journal. 1989; 298.366 - 370.
Appleton K, Dowell A C, House A. A survey of job satisfaction, sources of stress and psychological symptoms among general practitioners in Leeds. BJ Gen Prac 1998; 48: 1059-1063.
Firth-Cozens J. Stress in medical undergraduates and house officers. British Journal of Hospital Medicine 1989;41(2):161-4.
Harris LM, Cumming SR, Campbell AJ. Stress and psychological well-being among allied health professionals. Journal of allied health. 2006 Nov 29;35(4):198-207.
Dowell AC, Westcott T, McLeod DK, Hamilton S. A survey of job satisfaction, sources of stress and psychological symptoms among New Zealand health professionals. The New Zealand Medical Journal. 2001 Dec;114(1145):540-3.
Dowell AC, Coster G, Maffey C. Morale in general practice: crisis and solutions. The New Zealand Medical Journal (Online). 2002 Jul 26;115(1158).
Lu H, While AE, Barriball KL. Job satisfaction among nurses: a literature review. International journal of nursing studies. 2005 Feb 28;42(2):211-27.
Salloum A, Kondrat DC, Johnco C, Olson KR. The role of self-care on compassion satisfaction, burnout and secondary trauma among child welfare workers. Children and Youth Services Review. 2015 Feb 1;49:54-61.
Salyers MP, Bonfils KA, Luther L, Firmin RL, White DA, Adams EL, Rollins AL. The relationship between professional burnout and quality and safety in healthcare: a meta-analysis. Journal of general internal medicine. 2017 Apr 1;32(4):475-82.
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Types of problems
• Work Addiction • Burnout • Compassion Fatigue • Mental health problem • Life stuff
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Work addiction
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Burnout The cost of working too much
– Triad1. Emotional exhaustion2. Negative self-esteem, depersonalization3. Loss of personal satisfaction at work
(work avoidance, unfriendly or irritable behavior, somatic complaints)
Annals July 2001/CPHP 2008
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Causes of Burnout
Workload Lack of control Insufficient rewardsExtrinsic Intrinsic
Breakdown in ‘community’ Absence of fairness Conflicting vallues
The Well-Being of Physicians. Am J Med 4/2003
• Problems with work-life balance• Less time availble on chosen tasks
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Compassion Fatigue• Affects caregivers only • Not the same as “burnout”• “A state of tension & preoccupation with individual
or cumulative trauma to clients.
• “Cost of caring too/so much”• Many costs• Personal Functioning• Professional Functioning
Figley, C. R. (Ed.) (1995). Compassion fatigue: Coping with secondary traumatic stress disorder in those who treat the traumatized. New York: Brunner/Mazel.
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Psychological Distress
Total Substance
11.4%
8.1%
7.0%
Total Depression
18.4%
2.7%
7.7% 1.6%
6.0%
Total Anxiety20.1%
1.0%
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Psychological symptoms among health workers
• About 30% of us describe ‘significant’ psychological symptoms.
• About 10% have ‘worrying’ levels of psychological symptoms
• Most professional groups score the same
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Common reasons for job stressHealth professions
• Poor job satisfaction • Poor teamwork and Staff
relationships • Overwork• Work adversely affecting
health• Overwhelmed with paperwork
• Frustrated with bureaucracy / management
• Work not acknowledged
• Making mistakes• Dealing with suffering • Sleep disturbance• Personality factors
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Kids stuff
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Working with young children and families
• Home visiting • Families with problems• Powerless to help
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New Zealand • 23.7 % of children -
one-parent household– 84.2 % women.– 20 % - 18 to 24 years
• High rates of domestic violence
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Maternal (and family) psychological stress
• Most mental disorders are similar in pregnancy and the postnatal period to those experienced at other times. – High rates
• 22% Postnatal depression after 6 weeks
• Your role –– Assess, Support , Discuss , Refer
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Job satisfaction
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Working in the community The whole person
Time and history
Place
The world and its uncertainty
Partnership
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Predictors of job satisfaction
•Amount of Autonomy at Work
•Relationships With Colleagues and Fellow Workers
•Physical Work Conditions•Amount Earned and Job
Recognition
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Self Care => Job Satisfaction => Well balanced life
• Assessment – Things are amazing– OK – Not OK.
• Making a plan • Sticking to it • Not minding too much if it doesn’t work out.
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Step 1
• Acknowledgement of what you do
Thank you !!!!
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Are you OK ?
• During the past month, have you often been bothered by feeling down, depressed or hopeless?
• During the past month, have you often been bothered by little interest or pleasure in doing things?
• Feeling nervous, anxious, or on edge• Not being able to stop or control worrying
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Management options– Get Help
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Internet and Apps • National Depression Initiative.• http://www.depression.org.nz• CALM
http://www.calm.auckland.ac.nz/
• Apps– Smiling mind – Superbetter– Nature sounds relax and sleep– Acupressure: Heal yourself
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And suitable for everyone
• Resilience • Work Life Balance • Lifestyle
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But – Lets be realistic
The 80 – 20 rule
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The capacity for healthy development and successful learning in spite of challenges.”( B Benard )
Resilience is the capacity to spring back, … in the face of adversity and develop competence despite being exposed to extreme stress. (Henderson and Milstein, 1996)
“ I get knocked down, but I get up again, You are never gonna keep me down “
Tubthumping -Chumbawumba
Resilience
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Resilience
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Resilience Nurses, Psychologists, Counsellors, Social workers, Doctors
• Gender (more specifically, being female)• Maintaining a work-life balance • Laughter/humour (?psychologists doctors),• Self-reflection/insight (not investigated in social
workers)• Beliefs/spirituality (? - psychologists not investigated
counsellors), • Professional identity (not investigated doctors). • McCann CM, Beddoe E, McCormick K, Huggard P, Kedge S, Adamson C, Huggard J. Resilience
in the health professions: A review of recent literature. International Journal of Wellbeing. 2013 Mar 7;3(1).
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Building blocks of resilience I have, I am, I can
• I have – Supports and supportive people around me
• I am – Aware of inner strengths of confidence, self esteem and
responsibility.
• I can – Use and develop skills and make use of support.
Grotberg E, (1997). The international resilience project
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Work life balance – WORK • Work is a must, - make it the best you can. • Focus on why you chose your career and what
you enjoy about it. • Maintain as much control as you can.• Don't complain. Find solutions to problems -
generate positive rather than negative energy.• Say “no" when you can.• Change hours / flex time if helpful & available.• Leave work at work.Simmons, Susan AJN The American Journal of Nursing112(1):25,26, January 2012.
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HOME• Organize, schedule plan. • Forward planning and ‘bunching’ • Decrease your expectations for cleaning,
errands, and other chores. ***** • Rationalise kids activities.• Delegate chores, • Agree home division of labour
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SELF – Lifestyle • Nutrition. - Every little helps• Rituals – Mealtimes – outings• Rest, and sleep - 7 to 8 hours a night• Exercise – every little helps.
– Increase alertness , productivity, decrease pain, and improves mood.
• Spend time with friends and relatives.• Hobbies .• Job opportunities that work for you• Reflection, Meditation, “Spirit”.
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A little bit wicked
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Putting it together - In next week• List of +ve satisfaction / resilience • Sources of stress
– And a (part) solution – Consider help if worried
• Work Life Balance – Discuss with family and friends – 1 Change – Discuss Now
• Own lifestyle – 1 Change – Discuss Now
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Changing perspectivesHow Committed / How Capable
• How committed are you to making those changes
• X …..• Why isn’t it zero
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Attitude
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Thank you