SELECTIONS - UPMC Health Plan › pdf › COC › MH-Selections-Pediatr… · • Four health...

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SELECTIONS Welcome to the UPMC MyHealth Selections Healthy Families program Congratulations on taking this step toward a healthier lifestyle! By taking part in the UPMC MyHealth Selections Healthy Families program, you’re serious about improving your family’s health and well-being. We are pleased to partner with you to promote a long, prosperous future for your children through better health. Your health coach is eager to help you and your family reach your health and wellness goals. How—and why—UPMC MyHealth Selections works Some people can lead a healthy lifestyle without outside help. But many people want some help and support. We find that that those who take part in a health coaching program are far more successful than those who try on their own. While the program targets healthy changes for children, studies also show that children make better and more lasting improvements when the whole family works together on similar health goals. Your role in leading a healthy lifestyle is important to your children’s success. What this program provides: Four health coaching sessions focused on topics you and your children choose. We offer a variety of topics related to building healthier eating and activity habits, enjoying more quality family time, and more. The sessions are scheduled at times that work for you. Each session lasts 15 to 20 minutes. Your coach provides information on the topic, helps you set SMART goals (Specific, Measurable, Appropriate, Realistic, and Timely), reviews your progress, helps you resolve challenges, and offers ways for you and your children to stay on track. Tip sheets (included in this folder) with information on topics you select. Access to your health coach for support or questions between sessions. Your coach can also refer you to or connect you with other resources and programs to better manage your family’s health and wellness. Just ask! Your next steps Look over the tip sheets in this packet. Pick one to start with. Read it closely before your first coaching session. Note any questions you have and discuss them with your coach. UPMC_17_1582 CMN17-0504-7

Transcript of SELECTIONS - UPMC Health Plan › pdf › COC › MH-Selections-Pediatr… · • Four health...

  • SELECTIONS

    Welcome to the UPMC MyHealth Selections Pediatric Wellness program

    Congratulations on taking this step toward a healthier lifestyle! By taking part in the UPMC MyHealth Selections Pediatric Wellness program, you’re serious about improving your family’s health and well-being. We are pleased to partner with you to promote a long, prosperous future for your children through better health. Your health coach is eager to help you and your family reach your health and wellness goals.

    How — and why — UPMC MyHealth Selections works

    Some people can lead a healthy lifestyle without outside help. But many people want some help and support. We find that that those who take part in a health coaching program are far more successful than those who try on their own.

    While the program targets healthy changes for children, studies also show that children make better and more lasting improvements when the whole family works together on similar health goals. Your role in leading a healthy lifestyle is important to your child(ren)’s success.

    What this program provides:• Four health coaching sessions focused on topics you and your children choose. We

    offer a variety of topics related to building healthier eating and activity habits, enjoying more quality family time, and more. The sessions are scheduled at times that work for you. Each session lasts 15 to 20 minutes. Your coach provides information on the topic, helps you set SMART goals (Specific, Measurable, Appropriate, Realistic, and Timely), reviews your progress, helps you resolve challenges, and offers ways for you and your children to stay on track.

    • Tip sheets (included in this folder) with information on topics you select. • Access to your health coach for support or questions between sessions. Your coach can

    also refer you to or connect you with other resources and programs to better manage your family’s health and wellness. Just ask!

    Your next steps• Look over the tip sheets in this packet. Choose four you and your family would most

    like to work on. Pick one to start with. Read it closely before your first coaching session. Note any questions you have and discuss them with your coach.

    UPMC_17_1582CMN17-0504-7

    Welcome to the UPMC MyHealth Selections Healthy Families program

    Congratulations on taking this step toward a healthier lifestyle! By taking part in the UPMC MyHealth Selections Healthy Families program, you’re serious about improving your family’s health and well-being. We are pleased to partner with you to promote a long, prosperous future for your children through better health. Your health coach is eager to help you and your family reach your health and wellness goals.

    How—and why—UPMC MyHealth Selections works

    Some people can lead a healthy lifestyle without outside help. But many people want some help and support. We find that that those who take part in a health coaching program are far more successful than those who try on their own.

    While the program targets healthy changes for children, studies also show that children make better and more lasting improvements when the whole family works together on similar health goals. Your role in leading a healthy lifestyle is important to your children’s success.

    What this program provides:• Four health coaching sessions focused on topics you and your children choose. We

    offer a variety of topics related to building healthier eating and activity habits, enjoying more quality family time, and more. The sessions are scheduled at times that work for you. Each session lasts 15 to 20 minutes. Your coach provides information on the topic, helps you set SMART goals (Specific, Measurable, Appropriate, Realistic, and Timely), reviews your progress, helps you resolve challenges, and offers ways for you and your children to stay on track.

    • Tip sheets (included in this folder) with information on topics you select.• Access to your health coach for support or questions between sessions. Your coach

    can also refer you to or connect you with other resources and programs to better manage your family’s health and wellness. Just ask!

    Your next steps• Look over the tip sheets in this packet. Pick one to start with. Read it closely before

    your first coaching session. Note any questions you have and discuss them with your coach.

    UPMC_17_1582 CMN17-0504-7

  • A final noteLet your family members know: Creating healthier habits is just like learning any other skill. You and your family can do it! And you can call your health coach if you have questions or need help.

    If you have any questions or would like to talk between scheduled sessions, health coaches are available Monday through Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 3 p.m. Call 1-866-778-6073. TTY users should call 711.

    Copyright 2019 UPMC Health Plan. All rights reserved.MH SEL PED FR 18ISD518185 (MCG) 1/17/19

    U.S. Steel Tower, 600 Grant StreetPittsburgh, PA 15219

    www.upmchealthplan.com

  • Nondiscrimination NoticeUPMC Health Plan1 complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or gender expression. UPMC Health Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or gender expression.

    UPMC Health Plan1:

    • Provides free aids and services to people with disabilities to communicate effectively with us, such as:

    ° Qualifiedsignlanguageinterpreters

    ° Written information in other formats (large print, audio, accessible electronic formats, other formats)

    • Provides free language services to people whose primary language is not English, such as:

    ° Qualifiedinterpreters

    ° Information written in other languages

    If you need these services, contact the Member Services phone number listed on the back of your member ID card.

    If you believe that UPMC Health Plan1 has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or gender expression,youcanfileagrievancewith:

    Complaints and Grievances PO Box 2939 Pittsburgh, PA 15230-2939

    Phone: 1-844-220-4785 (TTY: 711) Fax: 412-454-7920 Email: [email protected]

    YoucanfileacivilrightscomplaintwiththeU.S.DepartmentofHealthandHumanServices,Officefor CivilRightselectronicallythroughtheOfficeforCivilRightsComplaintPortal,availableathttps://ocrportal.hhs.gov/ocr/portal/lobby.jsf,orbymailorphoneatU.S.DepartmentofHealthandHumanServices,200Independence Avenue S.W., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019. TTY/TDDusersshouldcall1-800-537-7697.

    Complaintformsareavailableatwww.hhs.gov/ocr/office/file/index.html.1UPMC Health Plan is the marketing name used to refer to the following companies, which are licensed to issue individual and group health insurance products or which provide third party administration services for group health plans: UPMC Health Network Inc., UPMC Health Options Inc., UPMC Health Coverage Inc., UPMCHealthPlanInc.,UPMCHealthBenefitsInc.,UPMCfor YouInc.,and/orUPMCBenefitManagementServices Inc.

    Medicare and SNP Members

  • Translation ServicesATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-844-220-4785 (TTY: 711).

    注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-844-220-4785(TTY:711)。

    CHÚÝ:NếubạnnóiTiếngViệt,cócácdịchvụhỗtrợngônngữmiễnphídànhchobạn. Gọisố1-844-220-4785(TTY:711).

    ВНИМАНИЕ:Есливыговоритенарусскомязыке,товамдоступныбесплатныеуслугиперевода.Звоните1-844-220-4785(телетайп:711).

    Wanndu[Deitsch(PennsylvaniaGerman/Dutch)]schwetzscht,kannschtdumitausKoschteebbergricke,assdihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-844-220-4785 (TTY: 711).

    주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-844-220-4785 (TTY: 711) 번으로 전화해 주십시오.

    ATTENZIONE:Incasolalinguaparlatasial'italiano,sonodisponibiliservizidiassistenzalinguisticagratuiti.Chiamare il numero 1-844-220-4785 (TTY: 711).

    ملحوظة:إذاكنتتتحدثاذكراللغة،فإنخدماتالمساعدةاللغويةتتوافرلكبالمجان.اتصلبرقم1-844-220-4785(رقمهاتفالصموالبكم:711).

    ATTENTION:Sivousparlezfrançais,desservicesd'aidelinguistiquevoussontproposésgratuitement.Appelezle 1-844-220-4785 (ATS: 711).

    ACHTUNG:WennSieDeutschsprechen,stehenIhnenkostenlossprachlicheHilfsdienstleistungenzurVerfügung.Rufnummer:1-844-220-4785(TTY:711).

    સચુના: જો તમે ગજુરાતી બોલતા હો, તો નન:શલુ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન ્કરો 1-844-220-4785 (TTY: 711).

    UWAGA:Jeżelimówiszpopolsku,możeszskorzystaćzbezpłatnejpomocyjęzykowej.Zadzwońpodnumer1-844-220-4785 (TTY: 711).

    ATANSYON:SiwpaleKreyòlAyisyen,gensèvisèdpoulangkidisponibgratispouou.Rele1-844-220-4785(TTY: 711).

    ប្រយ័ត្ន៖ ប្រើសិនជាអ្នកនិយាយភាសាខ្មែរ, បសវាជំនួយខ្្នកភាសា បោយមិនគិតឈ្ននួល គឺអាចមានសំរា្រ់្របបមើអ្នក។ ចូរទូរស័ព្ទបៅ 1-844-220-4785 (TTY: 711)។

    ATENÇÃO:Sefalaportuguês,encontram-sedisponíveisserviçoslinguísticos,grátis.Liguepara 1-844-220-4785 (TTY: 711).

    XIYYEEFFANNAA:AfaandubbattuOroomiffa,tajaajilagargaarsaafaanii,kanfaltiidhaanala,niargama. Bilbilaa 1-844-220-4785 (TTY: 711).

    注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-844-220-4785 (TTY: 711)まで、お電話にてご連絡ください。

    AANDACHT: Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten. Bel 1-844-220-4785 (TTY: 711).

    УВАГА!Якщовирозмовляєтеукраїнськоюмовою,виможетезвернутисядобезкоштовноїслужбимовноїпідтримки.Телефонуйтезаномером1-844-220-4785(телетайп:711).

    ATENȚIE:Dacăvorbițilimbaromână,văstauladispozițieserviciideasistențălingvistică,gratuit.Sunațila 1-844-220-4785 (TTY: 711).

    Copyright 2018 UPMC Health Plan Inc. All rights reserved. 2018_1557MBRPOD_18MCID1305

  • Nondiscrimination Notice

    UPMC Health Plan1 complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or gender expression. UPMC Health Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or gender expression.

    UPMC Health Plan:

    • Provides free aids and services to people with disabilities so that they can communicate effectively with us, such as:

    ° Qualifiedsignlanguageinterpreters.° Written information in other formats (large print, audio, accessible electronic formats, other formats).

    • Provides free language services to people whose primary language is not English, such as:

    ° Qualifiedinterpreters.° Information written in other languages.

    If you need these services, contact the Member Services phone number listed on the back of your member ID card.

    If you believe that UPMC Health Plan has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability,sex,sexualorientation,genderidentity,orgenderexpression,youcanfileacomplaintwith:

    Complaints and GrievancesPO Box 2939Pittsburgh, PA 15230-2939

    Phone: 1-888-876-2756 (TTY: 711)Fax: 1-412-454-7920Email: [email protected]

    YoucanfileacivilrightscomplaintwiththeU.S.DepartmentofHealthandHumanServices, OfficeforCivilRightselectronicallythroughtheOfficeforCivilRightsComplaintPortal,availableat https://ocrportal.hhs.gov/ocr/portal/lobby.jsf,orbymailorphoneatU.S.DepartmentofHealthandHumanServices,200IndependenceAvenueSW.,Room509F, HHH Building, Washington, DC 20201, 1-800-368-1019. TTY/TDD users should call 1-800-537-7697.

    Complaintformsareavailableatwww.hhs.gov/ocr/office/file/index.html.

    1UPMC Health Plan is the marketing name used to refer to the following companies, which are licensed to issue individual and group health insurance products or which provide third party administration services for group health plans: UPMC Health Network Inc., UPMC Health Options Inc., UPMC Health CoverageInc.,UPMCHealthPlanInc.,UPMCHealthBenefitsInc.,UPMCforYouInc.,and/orUPMCBenefitManagementServicesInc.

    Translation Services

    ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-855-869-7228 (TTY: 711).

    注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-855-869-7228(TTY:711)。

    CHÚÝ:NếubạnnóiTiếngViệt,cócácdịchvụhỗtrợngônngữmiễnphídànhchobạn.Gọisố 1-855-869-7228 (TTY: 711).

    ВНИМАНИЕ:Есливыговоритенарусскомязыке,товамдоступныбесплатныеуслугиперевода.Звоните1-855-869-7228(телетайп:711).

    Wanndu[Deitsch(PennsylvaniaGerman/Dutch)]schwetzscht,kannschtdumitausKoschteebbergricke,assdihrhelftmitdieenglischSchprooch.RufselliNummer uff: Call 1-855-869-7228 (TTY: 711).

    주의 : 한국어를 사용하시는 경우 , 언어 지원 서비스를 무료로 이용하실 수 있습니다 .1-855-869-7228 (TTY: 711) 번으로 전화해 주십시오 .

    ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-855-869-7228 (TTY: 711).

    ملحوظة:إذاكنتتتحدثاذكراللغة،فإنخدماتالمساعدةاللغويةتتوافرلكبالمجان.اتصلبرقم1-855-869-7228(رقمهاتفالصموالبكم:711).

    ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-855-869-7228 (ATS: 711).

    ACHTUNG:WennSieDeutschsprechen,stehenIhnenkostenlossprachlicheHilfsdienstleistungenzurVerfügung.Rufnummer:1-855-869-7228(TTY:711).

    સચુના: જો તમે ગજુરાતી બોલતા હો, તો નન:શલુ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન ્કરો 1-855-869-7228 (TTY: 711).

    UWAGA:Jeżelimówiszpopolsku,możeszskorzystaćzbezpłatnejpomocyjęzykowej.Zadzwońpodnumer1-855-869-7228(TTY:711).

    ATANSYON:SiwpaleKreyòlAyisyen,gensèvisèdpoulangkidisponibgratispouou.Rele 1-855-869-7228 (TTY: 711).

    សម្គា ល់៖ ប្រសិនប្រើអ្នកនិយាយភាសាខ្មែរ បយើងម្នផ្ដល់បសវាជំនួយខផ្នកភាសាបោយមិនគិតថ្លៃ។ សូមទូរស័ព្ទបៅបល្ 1-855-869-7228 (TTY: 711)។

    ATENÇÃO:Sefalaportuguês,encontram-sedisponíveisserviçoslinguísticos,grátis.Liguepara1-855-869-7228(TTY:711).

    Individual and Employer-Sponsored Insurance Members

  • Medicaid Members

    Declaración de no discriminación de UPMC for You

    UPMC for You cumple las leyes federales de derechos civiles aplicables y no discrimina por motivos de, color, origen nacionalidad, edad, discapacidad, credo, afiliación religiosa, ascendencia, sexo, género, identidad o expresión de género u orientación sexual.

    UPMC for You no excluye ni trata a las personas de manera diferente por motivos de raza, color, nacionalidad, edad, discapacidad, credo, afiliación religiosa, ascendencia, sexo, género, identidad o expresión de género u orientación sexual.

    UPMC for You proporciona ayuda gratuita y servicios a personas con discapacidades para comunicarse con nosotros de manera efectiva, como:

    • Intérpretes de lenguaje de señas calificados

    • Información escrita en otros formatos (letra grande, audio, formatos electrónicos accesibles, otros formatos)

    UPMC for You presta servicios gratuitos a personas cuyo idioma principal no es el inglés, como:

    • Intérpretes calificados

    • Información escrita en otros idiomas

    Si necesita estos servicios, comuníquese con UPMC for You al 1-800-286-4242. (TTY: 711)

    Si considera que UPMC for You no le ha prestado estos servicios o lo ha discriminado de alguna otra manera por motivos de raza, color, nacionalidad, edad, discapacidad, credo, afiliación religiosa, ascendencia, identidad o expresión de género u orientación sexual, puede presentar una queja ante:

    Puede presentar una queja en persona o por correo, fax o correo electrónico. Si necesita ayuda para presentar una queja, UPMC for You y la Oficina de Igualdad de Oportunidades están disponibles para ayudarlo.

    También puede presentar una queja de derechos civiles ante la Oficina de Derechos Civiles del Departamento de Salud y Servicios Humanos de los Estados Unidos, de forma electrónica a través del Portal de la Oficina para Quejas de Derechos Civiles, disponible en https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, o por correo o teléfono en:

    U.S. Department of Health and Human Services200 Independence Avenue SW.

    Room 509F, HHH BuildingWashington, DC 20201

    1-800-368-1019, 1-800-537-7697 (TDD)

    Los formularios de quejas se encuentran disponibles en http://www.hhs.gov/ocr/office/file/index.html.

    UPMC for You Complaints and Grievances

    PO Box 2939Pittsburgh, PA 15230-2939

    Teléfono: 1-800-286-4242 (TTY: 711) Fax (412) 454-7920 Correo electrónico:

    [email protected]

    The Bureau of Equal OpportunityRoom 223, Health and Welfare Building

    PO Box 2675Harrisburg, PA 17105-2675

    Teléfono: (717) 787-1127, TTY/Servicio de retransmisión de PA 711

    Fax: (717) 772-4366 Correo electrónico: [email protected]

    Copyright 2018 UPMC Health Plan Inc. Todos los derechos reservados.MA NON DISC 1557 LRG MBR 18MA291143_SPAN (RT) 8/24/18 100M CDI

  • Servicios de traducción

    ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-286-4242 (TTY: 711).ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call: 1-800-286-4242 (TTY: 711).

    ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-286-4242 (телетайп: 711).

    注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-800-286-4242 (TTY:711)。

    CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-286-4242 (TTY: 711).

    ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-800-286-4242(رقم هاتف الصم والبكم: 711).

    ध्यान दिनुहोस:् तपयार्इंले नेपयाली बोलनुहुन्छ भने तपयार्इंको ननम्त भयाषया सहया्तया सेवयाहरू ननःशुलक रूपमया उपलब्ध ्छ । फोन गनुनुहोस ्1-800-286-4242 (दिदिवयार्: 711) ।

    주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-286-4242 (TTY: 711) 번으로 전화해 주십시오.

    សម្គា ល់៖ ប្រសិនប្រើអ្នកនិយាយភាសាខ្មែរ បយើងម្នផ្ដល់បសវាជំនួយខផ្នកភាសាបោយមិនគិតថ្លៃ។ សូមទូរស័ព្ទបៅបល្ 1-800-286-4242 (TTY: 711)។

    ATTENTION :Si vous parlez français, des services d'aide linguistique vous sont proposes gratuitement. Appelez le 1-800-286-4242 (ATS: 711).

    သတိျပဳရန္ - အကယ္၍ သင္သည္ ျမန္မာစကား ကို ေျပာပါက၊ ဘာသာစကား အကူအညီ၊ အခမဲ့၊ သင့္အတြက္ စီစဥ္ေဆာင္ရြက္ေပးပါမည္။ ဖုန္းနံပါတ ္1-800-286-4242 (TTY: 711) သုိ႔ ေခၚဆိုပါ။

    ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-800-286-4242 (TTY: 711).

    ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-286-4242 (TTY: 711).

    লক্ষ্য করুনঃ যদি আপদন বাংলা, কথা বলতে পাতেন, োহতল দনঃখেচায় ভাষা সহায়ো পদেতষবা উপলব্ধ আতে। ফ�ান করুন 1-800-286-4242 (TTY: 711)।

    KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-800-286-4242 (TTY: 711).

    સચુના: જો તમે ગજુરાતી બોલતા હો, તો નન:શલુ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન ્કરો 1-800-286-4242 (TTY: 711).

  • Nondiscrimination Notice

    UPMC for Kids complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, creed, religious affiliation, ancestry, sex, gender, gender identity or expression, or sexual orientation. UPMC for Kids does not exclude people or treat them differently because of race, color, national origin, age, disability, creed, religious affiliation, ancestry, sex, gender, gender identity or expression, or sexual orientation.

    UPMC for Kids provides to people with disabilities to communicate effectively with us free aids and services, such as:

    • Qualified sign language interpreters• Written information in other formats (large print, audio, accessible electronic

    formats, other formats)

    UPMC for Kids provides to people whose primary language is not English free language services, such as:

    • Qualified interpreters• Information written in other languages

    If you need these services, contact UPMC for Kids at 1-800-650-8762.

    If you believe that UPMC for Kids has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, creed, religious affiliation, ancestry, sex, gender, gender identity or expression, or sexual orientation, you can file a grievance with:

    Bureau of Equal OpportunityRoom 223, Health and Welfare Building

    PO Box 2675Harrisburg, PA 17105-2675

    Phone: (717) 787-1127; TTY: 1-800-654-5484; Fax: (717) 772-4366 Email: [email protected]

    You can file a complaint in person or by mail, fax, or email. If you need help filing a grievance, the Bureau of Equal Opportunity are available to help you.

    You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

    U.S. Department of Health and Human Services200 Independence Avenue SW.

    Room 509F, HHH BuildingWashington, DC 20201

    1-800-368-1019, 1-800-537-7697 (TDD)

    Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

    CHIP Members

  • Translation Services

    ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call: 1-800-650-8762 (TTY: 711). ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-650-8762 (TTY: 711).ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-650-8762 (телетайп: 711).注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-650-8762 (TTY:711)。CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-650-8762 (TTY: 711).

    ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-800-650-8762(رقم هاتف الصم والبكم: 711).

    ध्यान दिनुहोस:् तपयार्इंले नेपयाली बोलनुहुन्छ भने तपयार्इंको ननम्त भयाषया सहया्तया सेवयाहरू ननःशुलक रूपमया उपलब्ध ्छ । फोन गनुनुहोस ्1-800-650-8762 (दिदिवयार्: 711) ।주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-650-8762 (TTY: 711) 번으로 전화해 주십시오.

    សម្គា ល់៖ ប្រសិនប្រើអ្នកនិយាយភាសាខ្មែរ បយើងម្នផ្ដល់បសវាជំនួយខផ្នកភាសាបោយមិនគិតថ្លៃ។ សូមទូរស័ព្ទបៅបល្ 1-800-650-8762 (TTY: 711)។

    ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposes gratuitement. Appelez le 1-800-650-8762 (ATS: 711).

    သတိျပဳရန္ - အကယ္၍ သင္သည္ ျမန္မာစကား ကို ေျပာပါက၊ ဘာသာစကား အကူအညီ၊ အခမဲ့၊ သင့္အတြက္ စီစဥ္ေဆာင္ရြက္ေပးပါမည္။ ဖုန္းနံပါတ္ 1-800-650-8762 (TTY: 711) သုိ႔ ေခၚဆိုပါ။ ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-800-650-8762 (TTY: 711).ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-650-8762 (TTY: 711).

    লক্ষ্য করুনঃ যদি আপদন বাংলা, কথা বলতে পাতেন, োহতল দনঃখেচায় ভাষা সহায়ো পদেতষবা উপলব্ধ আতে। ফ�ান করুন 1-800-650-8762 (TTY: 711)।

    KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-800-650-8762 (TTY: 711).

    સચુના: જો તમે ગજુરાતી બોલતા હો, તો નન:શલુ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન ્કરો 1-800-650-8762 (TTY: 711).