Securus Tariffs - Federal Communications Commission · Securus Tariffs . Call Surcharge Pay...

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Securus Tariffs Call Surcharge Pay Telephone Charge (Per Call) Third Party Payment Processors Refund Processing Fee Monthly Billing Statement/ Processing Fees Monthly Wireless Administration Fee* Monthly State & Federal Regulatory Recovery Fees Monthly State & Federal Universal Service Fund Fees Interstate Tariffs $0.00 – $11.00 $7.95 Credit Card and Check- by-phone $10.99 – Money Gram $11.95 – Western Union $4.95 – Cash at kiosk $4.95 $3.49 – Statement Fee $1.49 – Processing Fee Up to $2.99 $3.49 $1.00 Alabama $2.25 Alaska $0.34 -$0.60 $1.55 $6.95 Credit Card and Check- by-phone 1.369% of billing Yes, but amount not specified. Illinois $2.50 - $3.50 $0.60 $6.95 Credit Card and Check- by-phone $4.95 $3.49 $2.99 Maryland $0.90 – 3.45 $0.50 $6.95 Credit Card and Check- by-phone $3.49 $2.99 Pennsylvania Securus: $1.50 T-Netix: $1.00 – HITC** $6.95 Credit Card and Check- by-phone $4.95 $3.49 Tennessee Securus: $3.95 T-Netix: $4.09 $6.95 Credit Card and Check- by-phone $4.95 $3.49 – Statement fee $1.49 – Processing fee $2.99 $3.49 Federal $1.00

Transcript of Securus Tariffs - Federal Communications Commission · Securus Tariffs . Call Surcharge Pay...

Securus Tariffs

Call Surcharge

Pay Telephone

Charge (Per Call)

Third Party Payment

Processors

Refund Processing

Fee

Monthly Billing Statement/

Processing Fees

Monthly Wireless

Administration Fee*

Monthly State & Federal Regulatory

Recovery Fees

Monthly State & Federal

Universal Service Fund Fees

Interstate Tariffs

$0.00 – $11.00 $7.95 Credit Card and Check-by-phone $10.99 – Money Gram $11.95 – Western Union $4.95 – Cash at kiosk

$4.95 $3.49 – Statement Fee $1.49 – Processing Fee

Up to $2.99 $3.49 $1.00

Alabama $2.25 Alaska $0.34 -$0.60

$1.55

$6.95 Credit Card and Check-by-phone

1.369% of billing

Yes, but amount not specified.

Illinois $2.50 - $3.50

$0.60 $6.95 Credit Card and Check-by-phone

$4.95 $3.49 $2.99

Maryland $0.90 – 3.45

$0.50 $6.95 Credit Card and Check-by-phone

$3.49 $2.99

Pennsylvania Securus: $1.50 T-Netix: $1.00 – HITC**

$6.95 Credit Card and Check-by-phone

$4.95 $3.49

Tennessee Securus: $3.95 T-Netix: $4.09

$6.95 Credit Card and Check-by-phone

$4.95 $3.49 –Statement fee $1.49 – Processing fee

$2.99 $3.49 Federal $1.00

2

Call Surcharge

Pay Telephone

Charge (Per Call)

Third Party Payment

Processors

Refund Processing

Fee

Monthly Billing Statement/

Processing Fees

Monthly Wireless

Administration Fee*

Monthly State & Federal Regulatory

Recovery Fees

Monthly State & Federal

Universal Service Fund Fees

Wyoming $1.50 - $3.50 $0.26 $7.95 Credit Card and Check-by-phone

$4.95 $3.49 $2.99 “Reserved right” to impose state cost recovery fee of up to 5%

Fee for State Service Fund

*Fee for having mobile phone number on account ** Highest Interexchange Transporter Charge

Securus - AC Terms and Conditions

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Funding MethodMinimum Funding AmountPayment Address Payment Processing Fee*

Web Up to $25.00 www.securustech.net Up to $7.95 - Visa and MasterCard

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An AdvanceConnect account is a friends and family-owned prepaid calling account that allows friends and family members to receive collect calls from inmates and have the callcharges deducted automatically from the prepaid balance on the AdvanceConnect calling account. An AdvanceConnect prepaid calling account must be funded prior to receivinginmate calls.

Multiple phone numbers can be added to an AdvanceConnect account to ensure that inmate calls can connect to friends and family members at various numbers (work, mobile,home, other relatives, neighbors, friends, etc., subject to facility restrictions). Phone numbers can be added to or removed from an AdvanceConnect account by the AdvanceConnectaccount holder. Phone numbers associated with an AdvanceConnect account may receive inmate calls as long as there is an adequate prepaid balance of funds on theAdvanceConnect account to cover the cost of the inmate calls. An AdvanceConnect account owner will be held responsible for charges associated with all telephone numbers addedto the account.

Friends and family members may open an AdvanceConnect account at 1-800-844-6591 or www.securustech.net. The following information is required when opening anAdvanceConnect account:

- First and Last Name

- Address

- City, State, Zip

- Passcode (PIN)

- Telephone number

- Email Address

- Name of the facility from which the account holder is receiving calls

AdvanceConnect account information can be accessed 24/7/365 at 1-800-844-6591 and www.securustech.net, which support requests to open an account, access account callingactivity, fund an account, make account changes, close an account, or request a refund on an account. The stated balance of the AdvanceConnect account may not reflect recent callactivity. Due to call processing cycles, it is possible to spend more than the total amount of funds available in the AdvanceConnect account. If an AdvanceConnect account hascharges that exceed the account balance (in which case the account balance will be negative), the account will be blocked from receiving further inmate calls. AdvanceConnectaccount holders are responsible for payment of any balance due on the AdvanceConnect account. The AdvanceConnect account holder will be required to pay the amount due beforethe AdvanceConnect account will be unblocked. Account blocks are released periodically throughout the day, so it may take up to 24 hours for an AdvanceConnect account to be ableto receive calls again after making a payment.

AdvanceConnect account holders may add money to their AdvanceConnect account by:

- Calling Securus at 1-800-844-6591

- Visiting the Securus website at www.securustech.net

- Using Personal Online Banking

- Mailing a personal check, money order or cashier's check to:

Securus Correctional Billing ServicesPO Box 650757Dallas, TX 75265-0757

Payments sent via mail may take seven to ten business days to process. To ensure timely processing of a mailed payment, the payment should include documentation of the friend orfamily member's ten-digit telephone number and the AdvanceConnect account number.

- Visiting any Western Union agent location

- Visiting any MoneyGram agent or FormFree® location

- Using a lobby kiosk at select correctional facilities

Account Funding Conditions:

AdvanceConnect Terms, Conditions, and Fees

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About Us Careers Legal/Regulatory Site Map

IVR Up to $25.00 1-800-844-6591 Up to $7.95 Visa and MasterCard

CSR Up to $25.00 1-800-844-6591 Up to $7.95 Visa and MasterCard

Postal Mail None Securus Correctional Billing ServicesPO Box 650757Dallas, TX 75265-0757

$0

Kiosk Varies Select facilities $4.95 cash;$7.95 credit/debit card

MoneyGram None Express Payment blue form or FormFree®$10.99 (MoneyGram fee can vary; direct customer to MoneyGram)

Western Union None Quick collect blue form $11.95 (WU fee can vary; direct customer to WU)

* Standard pricing. Fee may vary by facility. This fee is associated with the convenience of using a Visa or MasterCard credit card or debit card for payment.

There is no payment processing fee imposed if the AdvanceConnect account payment is made by postal mail or via the AdvanceConnect account holder's online bill payment servicethrough the account holder's personal bank.

In most cases, payments are posted to accounts within one hour. However, it can take up to 24 hours for the call management system to receive updated information about paymentson these accounts. AdvanceConnect account holders can visit www.securustech.net or call 1-800-844-6591 after making a payment to check their account balances and confirmreceipt of payment(s).

Billing Statements and Fees:

AdvanceConnect account holders do not receive bills on an AdvanceConnect accounts unless there is a negative account balance greater than $10.00, in which case the accountholder will be billed for the amount due on the account. AdvanceConnect account holders can go to www.securustech.net or call 1-800-844-6591 to get balance and other informationon their AdvanceConnect accounts.

Multiple telephone numbers may be added to an AdvanceConnect account, including mobile phone numbers (subject to facility restrictions). If an AdvanceConnect account has one ormore mobile phone numbers associated with the account, a monthly Wireless Administration Fee of up to $2.99 may be charged to the AdvanceConnect account, regardless of thenumber of mobile phones associated with the account. The fee amount will be deducted from the AdvanceConnect account balance on a monthly basis as long as a mobile phonenumber remains on the AdvanceConnect account. Accounts with only landline phone numbers will NOT be charged the fee. If the account balance is less than $2.99 in any givenmonth, the account will not be charged the fee in that month. This fee is in addition to the collect call charges.

In any month that the Federal Universal Service Fund ("USF") charge is applied due to a friend or family member's receiving and accepting state-to-state or international calls frominmates, the AdvanceConnect account will also be charged a Federal Regulatory Recovery Fee of up to $3.49. This fee applies once per month per AdvanceConnect account onlywhen applicable. This fee is in addition to the collect call charges and the USF charge.

Account Balance Notifications:

Securus may utilize automated account notification campaigns to let AdvanceConnect account holders know when the AdvanceConnect account requires additional funding in order toreceive further inmate calls.

Account Closing:

AdvanceConnect account holders can initiate account closing by:

- Calling Securus at 1-800-844-6591

- Visiting the Securus website at www.securustech.net

Once an AdvanceConnect account holder has requested that his or her account be closed, the request is held for 7 to 10 days to allow for any unbilled calls or other charges to clearthe account prior to closing. The account is then closed, and if applicable, a refund may be processed.

Refunds:

AdvanceConnect account holders have 180 days from the date of the last call received on the AdvanceConnect account to request a refund of any unused balance. The balance ofthe refund may vary based on when calls were last received. The 180-day refund policy does not apply in Alaska or for accounts with inmates in TDCJ facilities.

Refunds of unused balances, when provided, are credited back to the credit or debit card used to fund the AdvanceConnect account. If the AdvanceConnect account holder used aprepaid Visa or MasterCard to fund their account, the account holder must maintain possession of the card to ensure they receive their refund. If the AdvanceConnect account holderfunded the account through check, money order, Western Union or MoneyGram, a refund check will be mailed to the AdvanceConnect account holder, which could take up to fourweeks for processing.

Other terms:

More applicable terms and conditions apply. See Securus' General Terms and Conditions, including Privacy Policy, for further applicable terms and conditions.

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Securus - DB Terms and Conditions

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A Direct Bill account is a friends and family-owned calling account that allows friends and family members to receive collect calls from inmates and have the call charges billed directlyfrom Securus to the Direct Bill account holder each month. Friend and family members are required to pass a credit check in order to be approved for a Direct Bill account.

Multiple phone numbers can be added to a Direct Bill account to ensure that inmate calls can connect to friends and family members at various numbers (work, mobile, home, otherrelatives, neighbors, friends, etc.). Phone numbers can be added to or removed from a Direct Bill account by the Direct Bill account holder. A Direct Bill account owner will be heldresponsible for charges associated with all telephone numbers added to the account. Phone numbers associated with a Direct Bill account may receive inmate calls as long as theDirect Bill monthly credit limit has not been exceeded and there is no past-due balance on the Direct Bill account. Direct Bill allows inmate calls to connect to mobile phones, subjectto facility restrictions.

Friend and family members may open a Direct Bill account at 1-800-844-6591 or www.securustech.net. The following information is required when opening a Direct Bill account:

- First and Last Name

- Address

- City, State, Zip

- Passcode (PIN)

- Email Address

- Social Security Number

- Driver's License Number

- Date of Birth

- Telephone number

- Name of the facility from which the account holder is receiving calls

Credit Check:

In order to establish a Direct Bill account, friends and family members must pass a credit check, which may involve a credit reporting agency. Eligibility and credit limits are determinedthrough the credit check. The credit check requirement does not apply in Alaska.

Direct Bill account information can be accessed 24/7/365 at 1-800-844-6591 and www.securustech.net, which support requests to open an account, access account calling activity,make a payment, make account changes, or close an account. The stated balance of the Direct Bill account may not reflect recent call activity due to call processing cycles. Monthlybill invoices must be paid in full by the due date or the Direct Bill account will be blocked from receiving further inmate calls. The Direct Bill account will be blocked from receivingfurther inmate calls if the monthly credit limit has been exceeded. Once the credit limit has been exceeded, the Direct Bill account holder must make a payment on the account beforethe Direct Bill account will be unblocked. Account blocks are released periodically throughout the day so it may take up to 24 hours for a Direct Bill account to be able to receive callsagain after making a payment.

Direct Bill account holders may make payments on their Direct Bill accounts by:

- Calling Securus at 1-800-844-6591

- Visiting the Securus website at www.securustech.net

- Using Personal Online Banking

- Mailing a personal check, money order or cashier's check to:

Securus Correctional Billing ServicesPO Box 650757Dallas, TX 75265-0757

Payments sent via mail may take seven to ten business days to process. To ensure timely processing of a mailed payment, the payment should include documentation of the friend orfamily member's ten-digit telephone number and the Direct Bill account number.

- Visiting any Western Union agent location

Direct Bill Terms, Conditions, and Fees

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About UsAbout Securus

CareersGeneral Information

Legal/RegulatoryTariffs

Site Map

Funding MethodMinimum Funding AmountPayment Address Payment Processing Fee*

Web None www.securustech.net Up to $7.95 Visa or MasterCard

IVR None 1-800-844-6591 Up to $7.95 Visa or MasterCard

CSR None 1-800-844-6591 Up to $7.95 Visa or MasterCard

Postal Mail None Securus Correctional Billing ServicesPO Box 650757Dallas, TX 75265-0757

$0

MoneyGram None Express Payment blue form or FormFree®$10.99 (MoneyGram fee can vary; direct customer to MoneyGram)

Western Union None Quick collect blue form $11.95 (WU fee can vary; direct customer to WU)

- Visiting any MoneyGram agent or FormFree® location

- Visiting any JPay retail location

Account Payment Conditions:

*Standard pricing. Fee may vary by facility. This fee is associated with the convenience of using a Visa or MasterCard credit card or debit card for payment,

There is no payment processing fee imposed if the Direct Bill account payment is made by postal mail or via the Direct Bill account holder's online bill payment service through his orher personal bank.

In most cases, payments are posted to accounts within one hour. However, it can take up to 24 hours for the call management system to receive updated information about paymentson these accounts. Direct Bill account holders can visit www.securustech.net or call 1-800-844-6591 after making a payment to check the account balance and confirm receipt ofpayment(s).

Billing Statements and Fees:

Direct Bill account holders will receive a detailed monthly bill statement of account activity with an invoice that requires payment due 20 days from the bill statement date. Monthly billinvoices must be paid in full by the due date or the Direct Bill account will be blocked from receiving further inmate calls. Late or non-payment of a Direct Bill invoice may restrict theability of a friends and family members to obtain future credit. Bills paid twenty (20) days or more late will be converted to a prepaid AdvanceConnect account. Securus may also takefurther collection action, including referral to a collection agency. Direct Bill account holders can go to www.securustech.net or call 1-800-844-6591 to get balance and otherinformation on their Direct Bill accounts.

In any month that the Federal Universal Service Fund ("USF") charge is applied due to a friend or family member's receiving and accepting state-to-state or international calls frominmates, the Direct Bill account will also be charged a Federal Regulatory Recovery Fee of up to $3.49 which will be included on the friend or family member's bill statement. This feeapplies once per month per Direct Bill account only when applicable. This fee is in addition to the collect call charges and the USF charge.

Account Balance Notifications:

Securus may utilize automated account notification campaigns to let Direct Bill account holders know when there is a Direct Bill account payment coming due or past due or if theaccount has been blocked from receiving further inmate calls.

Account Closing:

Direct Bill account holders can initiate account closing by:

- Calling Securus at 1-800-844-6591

- Visiting the Securus website at www.securustech.net

Once a Direct Bill account holder has requested that his or her account be closed the request is held for 7 to 10 calendar days to allow for any unbilled calls or other charges to clearthe account prior to closing. If there are any outstanding charges, the Direct Bill account holder will be issued a final bill statement and invoice.

Securus may initiate the closing of a Direct Bill account due to fraudulent account activity.

Refunds:

Occasionally a Direct Bill account holder may over-pay the bill and request a refund of the amount overpaid. To request a refund, the Direct Bill account holder must call Securus at 1-800-844-6591 and speak to a Customer Service Representative who can assist with the refund request. There is no charge to the customer to receive a refund in these cases.

Other terms:

More applicable terms and conditions apply. See Securus' General Terms and Conditions, including Privacy Policy, for further applicable terms and conditions.

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Securus - Rates

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Collect calls are considered "operator assisted calls". A surcharge may apply to this type of service. The surcharge is in addition to the applicable per minute rate of the call.

Securus Technologies' and T-Netix Telecommunication Services' rates are in compliance with applicable state and federal regulations. Calls from a correctional facility will usuallyhave a time limit. The time limit will vary depending on the correctional facility. The inmate may place another call, however, a separate surcharge will apply.

Promotional discounts that are often offered by long distance carriers do not apply to collect call service and there is no use of other carrier long distance calling cards or toll freenumbers.

The cost of providing operator assisted calling is substantially higher than the cost of providing long distance. These costs include such things as special equipment, equipmentmaintenance, billing validation, billing and collections, customer service, and other expenses.

If you would like to know the rates for the calls you are receiving, please click on Rate my Calls link. Please select the facility name and the phone number you will be receiving callson – this will ensure accurate rating.

Due to security concerns, the correction industry typically contracts with a telephone service provider to handle all calls originating from their facility. The requirements that all calls bepositively accepted by the called party, helps ensure that harassing or unwanted calls are not placed to witnesses, lawyers, judges or anyone else. In many cases, this also provides atool for family members to manage and control calling expenses by utilizing our line restrictions or by taking advantage of our prepaid collect calling program.

The contract to provide service to the facility is usually granted based on competitive bids that are solicited by local, state, or federal authorities responsible for the correctional facility.Bidders must meet strict requirements that will ensure that all equipment can provide the security necessary and aid the facility in managing inmate calling privileges.

Universal Service Fund and Federal Regulatory Recovery FeeIn the Telecommunications Act of 1996, the Federal Communications Commission set up a mechanism to ensure that the rates of local telephone companies would remain affordableto all customers. Telephone companies are required to contribute to various universal service programs including programs that provide service to schools, libraries, rural health careand to telephone customers who live in areas where the cost of providing telephone service is high.

The federal and state governments determine the Universal Service program fees. These fees will change periodically to reflect the demands of the universal service programs,therefore, the amount on the customer's bill will increase or decrease as appropriate. Securus Technologies, Inc and T-Netix Telecommunications, Inc, just like any other telephoneservice provider, may pass these charges through for the Federal Communications Commission for interstate and international calls. Various states have also adopted a similar statefunded program that may require a separate fee.

The Universal Service fees are shown as a separate line item on the customer's monthly statement.

One or more of the following fees may apply to your bill when you accept calls from a confinement facility:

Federal Regulatory Recovery Fee:

The Federal Regulatory Recovery Fee helps recover costs associated with the provision of state-to-state and international long distance services including the administration of thefederal universal service fund (USF), other federal regulatory fees, proceedings and compliance items. The Federal Regulatory Recovery Fee of $3.49 applies each month in which anend-user accepts state-to-state and/or international calls. This fee includes the USF Administrative Fee.

USF Administrative Fee:

The FCC allows carriers to pass the administrative costs associated with the federal universal service fund on to the end-user. A Carrier Assessed Administrative Fee (USF CarrierAdmin Fee) of $.99 applies each month in which a federal universal service fund charge is assessed.

Rates

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Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

1

SERVICES AND RATES

Interstate Institutional Operator Assisted Calls Automated operator assisted collect calling services for use by inmates of confinement facilities are charged individually for each call placed through the company’s network. Consumers are billed based on their use of the company’s service. Charges may vary by service offering, mileage, class of call, time of day, day of week and/or call duration. Unless otherwise specified, charges consist of a usage charge plus an operator service charge. A. Interstate Collect Rates and Charges

The rates listed below are those charged for interstate calls from most confinement facilities. However, rates may vary if service is offered on an individual contract basis to meet specialized requirements of the confinement facility. These exceptions are listed herein under section D.

Usage Rate Per Minute: $0.89 Operator Service Charge Per Call: $3.95

B. Prepaid Institutional Calling Services Rates and Charges Option 1

Rates and charges for prepaid calling services are provided at a ten percent discount off standard operator assisted collect call rates.

Option 2

Rate, per minute of use: $0.50

Option 3

Rate, per minute of use: $0.60

Option 4

Rates and charges for prepaid calling services are provided at the standard contracted collect call rates applicable to the facility requesting prepaid services. AdvanceConnect The rates for AdvanceConnect Accounts are the same as those for automated Collect Call service.

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

2

SERVICES AND RATES (Continued)

C. Inmate Debit – Inmate Debit is a prepaid telephone account offering made available to Inmates by

the Company when permitted by the Confinement Facility. Inmates fund and replenish their Inmate Debit account through electing to transfer funds from either their facility’s inmate trust fund or commissary account to their Inmate Debit account. Inmate Debit accounts may also be funded by inmate friends and family members via the Company’s points-of-sale. Funds placed in this account become the property of the inmate.

Refunds of unused Inmate Debit account balances are issued by the entity controlling the actual cash deposits, which is either the Company, the commissary, the Confinement Facility or its agent, depending on the specific arrangements, unless otherwise directed by state law. Depending on the entity issuing the refund, refund fees and/or minimum refund amounts may apply. The prepaid balance expires ninety (90) days from the date of the last call placed on the Inmate Debit account unless alternative arrangements are expressly requested by the Confinement Facility. No refunds of unused balances will be issued after the expiration date.

D. Other Charges

1. Bill Statement Fee: In order to partially offset increased expenses associated with billing calls through local telephone companies, a billing fee may apply each billing period in which local or long distance collect calls are billed to a consumer’s local telephone company. This fee will be charged only once per billing period regardless of the number of calls. The fee will not apply in any billing period in which no collect calls are billed via the consumer’s local telephone company. This fee does not apply to prepaid services or for services billed directly to the consumer by the company.

Bill Statement Fee

Bill Statement Fee, per month where applicable: $3.49 2. Bill Processing Charge: An undiscountable bill processing charge of up to $1.49 may be applied to an End User’s direct bill in each month in which collect calls from Confinement Facilities are billed, regardless of the number of calls accepted. The bill processing charge is a monthly fee to recover some of the Company’s billing expenses associated with calls from Confinement Facilities served by the Company. No charge will be assessed in any month if no collect calls are accepted. This charge will not be assessed on End Users who prepay for their services.

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

3

SERVICES AND RATES (Continued) D. Other Charges (Continued)

3. Voice Biometrics (f/k/a SECUREvoice™): This charge may apply to automated calls placed by inmates of confinement facilities when such calls are provided through Securus Technologies, Inc. own processing equipment. Voice Biometrics provides validation of inmate personal identification numbers (PINs) through voice verification technology for purposes of improved security and reduced potential of fraud and consumer harassment by inmates. Where installation of Voice Biometrics is requested by confinement facilities, this charge applies in addition to all applicable message charges and operator assistance service charges.

Voice Biometrics Rates and Charges

Per Call Charge (where available, at the request of a confinement facility): $ 0.40

4. Federal Regulatory Recovery Fee: The Federal Regulatory Recovery Fee helps recover costs associated with the provision of state-to-state and international long distance services including the administration of the federal universal service fund (USF), other federal regulatory fees, proceedings and compliance items. The Federal Regulatory Recovery Fee of $3.49 applies each month in which an end-user accepts state-to-state and/or international calls. This fee includes the USF Administrative Fee. 5. USF Administrative Fee: The federal government requires that all telephone companies providing interstate service contribute to a fund to make phone service affordable and available to all Americans, including consumers with low incomes, those living in areas where the cost of providing telephone service is high as well as to schools, libraries, and rural health care providers. The law permits companies to pass this charge on to its consumers. This fee, which is known as the federal Universal Service Fund fee (USF), is based on a specific percentage of the cost of interstate calls that is set by the federal government. Companies are also permitted to charge the consumer an administrative fee to cover their costs for administering the government’s USF fees. The USF administrative fee is assessed on consumers that accept interstate calls.

USF Administrative Fee $1.00

6. Return Check Charge: A return check charge of $25.00 will be assessed for checks returned for insufficient funds. 7. Transaction Processing Fee: A payment processing fee in the amount of $7.95 is applicable to credit and debit card payments submitted to the Company via the Securus automated system, the Securus call center and the Securus website. This fee does not apply to payments mailed to the company or submitted via a customer’s online banking service.

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

4

SERVICES AND RATES (Continued) D. Other Charges (Continued)

8. Prepaid Expiration and Refund Policy: The End User may request a refund of the available balance in an AdvanceConnect Account either by written request to the Company or by contacting the Company at its toll free telephone number once the End User verifies certain account information. Any such unused balances will expire in one hundred eighty (180) days following the last call made, unless the balance is either fully depleted or a refund has been requested. Refunds are subject to a processing fee of up to $4.95 and no refunds will be issued for accounts reflecting a balance of $4.95 or less. No refunds of unused balances will be issued after the expiration date. 9. Wireless Administration Fee – a monthly fee of up to $2.99 is applicable to any AdvanceConnect account with a wireless telephone number included as a number authorized to receive calls. This fee applies once per month, per account regardless of the number of wireless telephone numbers authorized. The fee amount will be deducted from the AdvanceConnect account balance on a monthly basis as long as a wireless number remains on the AdvanceConnect account. As of the initial effective date of this fee, existing AdvanceConnect accounts with existing authorized wireless numbers will be Grandfathered and the Wireless Administration Fee will not apply. If an existing AdvanceConnect account adds or changes a wireless number on the account, the Wireless Administration Fee will apply going forward. 10. Location Validation Fee - At facilities where applicable, a four percent (4%) per-call surcharge will be applied to the base rate of all call types. The base rate of a call is set forth in Sections A, B , E and F and does not include any applicable taxes that may apply to the call. The Location Validation Fee is applied to calls originating from facilities that have elected to utilize Securus’ Location Based Services technology and recovers the cost of verifying the geographic location of the called party for security purposes pursuant to Correctional Institution contracts. The Location Validation Fee will not be assessed on End Users who are billed for services through their LECs.

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

5

SERVICES AND RATES (Continued)

E. Contract Collect Rates

At the option of the company, service may be offered on an individual contract basis to meet specialized requirements of the confinement facility. In some instances, the interstate rates may differ to meet the specialized requirements, which are determined by contract. The following contract rates are currently effective at certain Securus facilities and are available to similarly situated facilities. Calls are billed in one (1) minute increments following an initial period of one (1) minute. Contract includes a facility-specific mix of services and non-regulated screening and blocking equipment. Rates are not mileage sensitive or time-of-day sensitive.

Surcharge First Minute Additional Minute 0.00 0.0900 0.0900 0.00 0.2000 0.2000 0.00 0.2200 0.2200 0.00 0.2550 0.2550 0.00 0.3245 0.3245 0.00 0.4300 0.4300 0.00 0.5000 0.5000 0.00 0.7300 0.7300 0.25 0.2500 0.2500 0.50 0.1000 0.1000 0.50 0.5000 0.5000 0.65 0.0000 0.0000 0.90 0.1000 0.1000 1.00 0.0500 0.0500 1.00 0.1000 0.1000 1.00 0.2500 0.2500 1.00 0.5000 0.5000 1.10 0.2500 0.2500 1.20 0.0400 0.0400 1.25 0.1500 0.1500 1.25 0.3000 0.3000 1.30 0.2000 0.2000 1.31 0.1300 0.1300 1.35 0.4800 0.4800 1.45 0.1400 0.1400 1.50 0.1000 0.1000 1.50 0.1400 0.1400 1.50 0.1500 0.1500 1.50 0.2000 0.2000 1.50 0.2500 0.2500 1.50 0.3000 0.3000 1.50 0.3010 0.3010 1.50 0.3100 0.3100 1.50 0.4000 0.4000 1.52 0.3420 0.3420

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

6

SERVICES AND RATES (Continued)

E. Contract Collect Rates (Continued)

Surcharge First Minute Additional Minute 1.58 0.1500 0.15001.75 0.1000 0.10001.75 0.2000 0.20001.75 0.3000 0.30001.75 0.3500 0.35001.90 0.3000 0.30001.98 0.4450 0.44502.00 0.0000 0.00002.00 0.1000 0.10002.00 0.1500 0.15002.00 0.2000 0.20002.00 0.2500 0.25002.00 0.3000 0.30002.00 0.4000 0.40002.00 0.5000 0.50002.15 0.1500 0.15002.15 0.2700 0.17002.15 0.3000 0.30002.25 0.1000 0.10002.25 0.1500 0.15002.25 0.2000 0.20002.25 0.2500 0.25002.25 0.3000 0.30002.25 0.3500 0.35002.25 0.4000 0.40002.25 0.5000 0.50002.25 0.5500 0.55002.30 0.0000 0.00002.35 0.3000 0.30002.35 0.3500 0.35002.40 0.1000 0.10002.40 0.1500 0.15002.40 0.2000 0.20002.40 0.2500 0.2500

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

7

SERVICES AND RATES (Continued) E. Contract Collect Rates (Continued)

Surcharge First Minute Additional Minute 2.40 0.3000 0.24002.40 0.4000 0.40002.45 0.4000 0.40002.50 0.0000 0.17002.50 0.1000 0.10002.50 0.1300 0.13002.50 0.1500 0.15002.50 0.2000 0.20002.50 0.2500 0.25002.50 0.2510 0.25102.50 0.2600 0.26002.50 0.3000 0.30002.50 0.3010 0.30102.50 0.3500 0.35002.50 0.3510 0.35102.50 0.5000 0.50002.50 0.5010 0.50102.50 0.6000 0.60002.50 0.7500 0.75002.51 0.4500 0.45002.60 0.6510 0.65102.65 0.1500 0.15002.65 0.2000 0.20002.65 0.2500 0.25002.65 0.5000 0.50002.70 0.3000 0.30002.74 0.1000 0.10002.75 0.2000 0.20002.75 0.2500 0.25002.75 0.2510 0.25102.75 0.2750 0.27502.75 0.3200 0.32002.75 0.4000 0.40002.75 0.5000 0.50002.75 0.5010 0.5010

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

8

SERVICES AND RATES (Continued) E. Contract Collect Rates (Continued)

Surcharge First Minute Additional Minute 2.75 0.5500 0.55002.75 0.7510 0.75102.84 0.6408 0.64082.85 0.4500 0.45002.85 0.5000 0.50002.90 0.3000 0.30002.90 0.3500 0.35002.95 0.8000 0.80003.00 0.0000 0.30003.00 0.1000 0.10003.00 0.2010 0.20103.00 0.2500 0.25003.00 0.3010 0.30103.00 0.3500 0.35003.00 0.3700 0.37003.00 0.4000 0.40003.00 0.4500 0.45003.00 0.5000 0.50003.00 0.5010 0.50103.00 0.8900 0.89003.16 0.7120 0.71203.25 0.0000 0.30003.25 0.6500 0.65003.25 0.6510 0.65103.35 0.3000 0.30003.40 0.2010 0.20103.40 0.8900 0.89003.50 0.0890 0.89003.50 0.1000 0.10003.50 0.3000 0.30003.50 0.3010 0.30103.50 0.3200 0.32003.50 0.3500 0.35003.50 0.4000 0.40003.50 0.4510 0.4510

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

9

SERVICES AND RATES (Continued) E. Contract Collect Rates (Continued)

Surcharge First Minute Additional Minute 3.50 0.5000 0.50003.50 0.5010 0.50103.50 0.5500 0.55003.50 0.6510 0.65103.50 0.7410 0.74103.50 0.7900 0.79003.50 0.8200 0.82003.50 0.8910 0.89103.55 0.6500 0.65003.55 0.7600 0.76003.56 0.5900 0.59003.60 0.0000 0.00003.70 0.8500 0.85003.81 0.8010 0.80103.90 0.6900 0.69003.95 0.3000 0.30003.95 0.3010 0.30103.95 0.4000 0.40003.95 0.4500 0.45003.95 0.5900 0.59003.95 0.6900 0.69003.95 0.7900 0.79003.95 0.8910 0.89103.98 0.8900 0.89004.00 0.4500 0.45004.00 0.8900 0.89004.09 0.7400 0.74004.09 0.8900 0.89004.20 0.8900 0.89004.21 0.9500 0.95004.25 0.3200 0.32004.25 0.5000 0.50004.25 0.5010 0.50104.25 0.8900 0.89004.34 0.7400 0.7400

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

10

SERVICES AND RATES (Continued) E. Contract Collect Rates (Continued)

Surcharge First Minute Additional Minute 4.34 0.7410 0.74104.35 0.6900 0.69004.35 0.8900 0.89004.35 0.8910 0.89104.42 0.8900 0.89004.45 0.8900 0.89004.49 0.7400 0.74004.50 0.2500 0.25004.82 0.8900 0.89004.84 0.8600 0.86004.95 0.7410 0.74104.99 0.8900 0.89005.00 0.0000 0.00005.50 0.0000 0.00008.50 0.0000 0.0000

10.00 0.0000 0.000011.00 0.0000 0.0000

T-NETIX Telecommunications Services, Inc. Interstate and International Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

1

SERVICES AND RATES Interstate Institutional Operator Assisted Calling Automated operator assisted collect calling services for use by inmates of confinement facilities are charged individually for each call placed through the company’s network. End users are billed based on their use of the company’s service. Charges may vary by service offering, mileage, class of call, time of day, day of week and/or call duration. Unless otherwise specified, charges consist of a usage charge plus an operator service charge. A. Interstate Collect Rates and Charges

The rates listed below are those charged for interstate calls from most confinement facilities. However, rates may vary if service is offered on an individual contract basis to meet specialized requirements of the confinement facility. These exceptions are listed herein under section D.

Usage Rate Per Minute: $0.74 Operator Service Charge Per Call: $4.09

B. Prepaid Institutional Calling Services

Rates and Charges

Option 1 Rates and charges for Prepaid Institutional Calling Services are provided at a ten percent discount off standard institutional collect rates and charges.

Option 2 Rate, per minute of use $0.50

Option 3

Rate, per minute of use: $0.60

Option 4

Rates and charges for prepaid calling services are provided at the standard contracted collect call rates applicable to the facility requesting prepaid services.

AdvanceConnect

The rates for AdvanceConnect Accounts are the same as those for automated Collect Call service.

T-NETIX Telecommunications Services, Inc. Interstate and International Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

2

SERVICES AND RATES (Continued)

Interstate Institutional Operator Assisted Calling (Continued)

C. Inmate Debit – Inmate Debit is a prepaid telephone account offering made available to Inmates by

the Company when permitted by the Confinement Facility. Inmates fund and replenish their Inmate Debit account through electing to transfer funds from either their facility’s inmate trust fund or commissary account to their Inmate Debit account. Inmate Debit accounts may also be funded by inmate friends and family members via the Company’s points-of-sale. Funds placed in this account become the property of the inmate. Refunds of unused Inmate Debit account balances are issued by the entity controlling the actual cash deposits, which is either the Company, the commissary, the Confinement Facility or its agent, depending on the specific arrangements, unless otherwise directed by state law. Depending on the entity issuing the refund, refund fees and/or minimum refund amounts may apply. The prepaid balance expires ninety (90) days from the date of the last call placed on the Inmate Debit account unless alternative arrangements are expressly requested by the Confinement Facility. No refunds of unused balances will be issued after the expiration date.

D. Other Charges

1. Voice Biometrics: (f/k/a PIN-LOCK®/Secure Voice): Applies to automated calls placed by inmates of correctional facilities when such calls are provided through T-NETIX’ own processing equipment. Voice Biometrics provides validation of inmate personal identification numbers (PINs) through voice verification technology for purposes of improved security and reduced potential of fraud and customer harassment by inmates. Where installation of Voice Biometrics is requested by correctional facilities, this charge applies in addition to all applicable message charges and operator assistance service charges specified in this tariff.

Voice Biometrics Rates and Charges

Per Call Charge (where available, at the request of a confinement facility) $ 0.40

2. Billing Cost Recovery Fee: In order to partially offset increased expenses associated with billing calls via local exchange carriers, an undiscountable billing cost recovery fee will apply each billing period in which local or long distance collect calls are billed to a customer’s local exchange carrier. This fee will be charged only once per billing period regardless of the number of calls. The fee will not apply in any billing period in which no collect calls are billed via the customer’s local exchange carrier. This fee does not apply to prepaid services paid for by commercial credit card, check, money order or wire, or for services billed directly to the customer by the company.

Billing Cost Recovery Fee

Billing Cost Recovery Fee, per month where applicable $3.49

T-NETIX Telecommunications Services, Inc. Interstate and International Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

3

SERVICES AND RATES (Continued)

Interstate Institutional Operator Assisted Calling (Continued)

D. Other Charges (Continued)

3. Bill Processing Charge: An undiscountable bill processing charge of up to $1.49 may be applied to an End User’s direct bill in each month in which collect calls from Confinement Facilities are billed, regardless of the number of calls accepted. The bill processing charge is a monthly fee to recover some of the Company’s billing expenses associated with calls from Confinement Facilities served by the Company. No charge will be assessed in any month if no collect calls are accepted. This charge will not be assessed on End Users who prepay for their services.

4. Federal Regulatory Recovery Fee: The Federal Regulatory Recovery Fee helps recover costs associated with the provision of state-to-state and international long distance services including the administration of the federal universal service fund (USF), other federal regulatory fees, proceedings and compliance items. The Federal Regulatory Recovery Fee of $3.49 applies each month in which an end-user accepts state-to-state and/or international calls. This fee includes the USF Administrative Fee. 5. USF Administrative Fee: The federal government requires that all telephone companies providing interstate service contribute to a fund to make phone service affordable and available to all Americans, including consumers with low incomes, those living in areas where the cost of providing telephone service is high as well as to schools, libraries, and rural health care providers. The law permits companies to pass this charge on to its consumers. This fee, which is known as the federal Universal Service Fund fee (USF), is based on a specific percentage of the cost of interstate calls that is set by the federal government. Companies are also permitted to charge the consumer an administrative fee to cover their costs for administering the government’s USF fees. The USF administrative fee is assessed on consumers that accept interstate calls.

USF Administrative Fee $1.00

6. Return Check Charge: A return check charge of $25.00 will be assessed for checks returned for insufficient funds. 7. Transaction Processing Fee: A payment processing fee in the amount of $7.95 is applicable to credit and debit card payments submitted to the Company via the Company’s automated system, the call center and the website. This fee does not apply to payments mailed to the company or submitted via a customer’s online banking service. 8. Prepaid Expiration and Refund Policy: The End User may request a refund of the available balance in an AdvanceConnect Account either by written request to the Company or by contacting the Company at its toll free telephone number once the End User verifies certain account information. Any such unused balances will expire in one hundred eighty (180) days following the last call made, unless the balance is either fully depleted or a refund has been requested. Refunds are subject to a processing fee of up to $4.95 and no refunds will be issued for accounts reflecting a balance of $4.95 or less. No refunds of unused balances will be issued after the expiration date.

T-NETIX Telecommunications Services, Inc. Interstate and International Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

4

SERVICES AND RATES (Continued)

Interstate Institutional Operator Assisted Calling (Continued)

D. Other Charges (Continued)

9. Wireless Administration Fee – a monthly fee of up to $2.99 is applicable to any AdvanceConnect account with a wireless telephone number included as a number authorized to receive calls. This fee applies once per month, per account regardless of the number of wireless telephone numbers authorized. The fee amount will be deducted from the AdvanceConnect account balance on a monthly basis as long as a wireless number remains on the AdvanceConnect account. As of the initial effective date of this fee, existing AdvanceConnect accounts with existing authorized wireless numbers will be Grandfathered and the Wireless Administration Fee will not apply. If an existing AdvanceConnect account adds or changes a wireless number on the account, the Wireless Administration Fee will apply going forward.

10. Location Validation Fee - At facilities where applicable, a four percent (4%) per-call surcharge will be applied to the base rate of all call types. The base rate of a call is set forth in Sections A, B and E and does not include any applicable taxes that may apply to the call. The Location Validation Fee is applied to calls originating from facilities that have elected to utilize T-NETIX’s Location Based Services technology and recovers the cost of verifying the geographic location of the called party for security purposes pursuant to Correctional Institution contracts. The Location Validation Fee will not be assessed on End Users who are billed for services through their LECs.

T-NETIX Telecommunications Services, Inc. Interstate and International Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 12, 2013

5

SERVICES AND RATES (Continued)

Interstate Institutional Operator Assisted Calling (Continued) E. Contract Collect Rates

At the option of the company, service may be offered on an individual contract basis to meet specialized requirements of the confinement facility. In some instances, the interstate rates may differ to meet the specialized requirements, which are determined by contract. The following contract rates are currently effective at certain T-NETIX facilities and are available to similarly situated facilities. Calls are billed in one (1) minute increments following an initial period of one (1) minute. Contract includes a facility-specific mix of services and non-regulated screening and blocking equipment. Rates are not mileage sensitive or time-of-day sensitive.

Surcharge First Minute Additional Minute

1.02 0.0600 0.06001.20 0.0600 0.06002.00 0.1500 0.15002.00 0.2500 0.25002.40 0.2500 0.25002.40 0.3000 0.30002.50 0.1010 0.10103.00 0.0000 0.00003.00 0.0000 0.30003.00 0.5900 0.59003.80 0.6900 0.69003.95 0.8910 0.89103.95 0.8900 0.89004.42 0.8900 0.89004.49 0.7400 0.74004.82 0.8900 0.89004.95 0.7410 0.74105.29 0.8900 0.8900

RCA No. 461 Original Sheet No. 1

Securus Technologies, Inc. Interexchange Telephone Carrier State of Alaska

TARIFF OF

SECURUS TECHNOLOGIES, INC This Tariff, filed with the Regulatory Commission of Alaska, contains the rates, terms, and conditions applicable to the provision of interexchange services provided by Securus Technologies, Inc. to correctional facilities within the State of Alaska. Pursuant to

Tariff Advice No. TA17-461 Effective: May 19, 2011

Issued By: Securus Technologies, Inc.

By: Curtis L. Hopfinger Title: Director, Regulatory &Government Affairs

Signature: Date: April 4, 2011

RCA No. 461 First Revised Sheet No. 40 Cancels Original Sheet No. 40

Securus Technologies, Inc. Interexchange Telephone Carrier State of Alaska SECTION 4 -- RATES AND CHARGES

INMATE TELECOMMUNICATIONS SERVICE INTRASTATE Rate Mileage Initial 1 Minute Each Add'l Minute 0-34 $.34 $.13 35-64 .38 .17 65-94 .42 .21 95-124 .45 .24 125-154 .48 .27 155-184 .51 .30 185-214 .55 .34 215-274 .58 .37 275-334 .60 .39 335-394 .60 .39 395-454 .60 .39 455+ .60 .39 (a) Collect Calls

Initial Period and Additional Period rates apply, together with a per call service charge of $1.55. The discounts set forth below apply to collect calls only and do not apply to the service charge.

Regulatory Cost Charge (a) Applicability: The Regulatory Cost Charge is a special surcharge applied to all regulated retail customer billings to pay the utility’s share of the budget of the Commission. (b) Rates: Monthly Recurring Charge Regulatory Cost Charge 1.369% of billing (R)

Tariff Advice No. TA18-461 Effective: July 1, 2011

Issued By: Securus Technologies, Inc.

By: Curtis L. Hopfinger Title: Director, Regulatory &Government Affairs

Signature: Date:

RCA No. 461 Original Sheet No. 41

Securus Technologies, Inc. Interexchange Telephone Carrier State of Alaska SECTION 4 -- RATES AND CHARGES

INMATE TELECOMMUNICATIONS SERVICE Alaska Universal Service Fund Surcharge The Company concurs with the AUSF surcharge percentage amount set forth in the effective tariff of The Alaska Universal Service Administrative Company. A copy of the tariff of the Alaska Universal Service Fund Administrative Company is available for public inspection during normal business hours at 3380 “C” Street, Suite 201, Anchorage, Alaska 99503 or the http://www.ausac.org. Returned Check Charge A return check charge of $25.00 will be assessed for checks returned for insufficient funds. Any applicable return check charges will be assessed according to the terms and conditions of the Company or its billing agent and pursuant to Alaska law. Credit Card/Check-by-Phone Payment Processing Fee A payment processing fee in the amount of $6.95 is applicable to credit card payments and check-by-phone payments submitted to the Company. This fee does not apply to payments mailed to the company or submitted via a customer’s online banking service.

Tariff Advice No. TA17-461 Effective: May 19, 2011

Issued By: Securus Technologies, Inc.

By: Curtis L. Hopfinger Title: Director, Regulatory & Government Affairs

Signature: Date: April 4, 2011

RCA No. 461 Original Sheet No. 42

Securus Technologies, Inc. Interexchange Telephone Carrier State of Alaska

RATE DISCOUNTS AND APPLICATION PERIODS

Mon Tues Wed Thur Fri Sat Sun

8:00 AM Day Rate Period to Full Rate 5:00 PM

5:00 PM Evening Rate Period to 20% Discount *11:00 PM

Eve. 20%

11:00 PM Night & Weekend Rate Period to 50% Discount *8:00 AM

DAY RATE PERIOD – From 8:00 a.m. up to but not including 5:00 p.m. local time Monday through Friday. The full rate is charged. EVENING RATE PERIOD – From 5:00 p.m. up to but not including 11:00 p.m. Sunday through Friday and Company recognized holidays. Evening rates receive a 20% discount. NIGHT/WEEKEND RATE PERIOD – From 11:00 p.m. up to but not including 8:00 a.m. Sunday through Friday, all day Saturday, and 8:00 a.m. up to but not including 5:00 p.m. Sunday. Night and week- end rates receive a 50% discount.

Discounts apply to the charge for the initial minute occurring within the discount period and to all additional minutes occurring within each discount rate period. Discounts do not apply to the service charge.

(b) Inmate Calling Plans are billed at the same rates as collect calls. These rates are stated in the rate section (see above). The rate discounts set forth above for collect calls also apply to Inmate Calling Plans. The per call service charge for Inmate Calling Plan calls is the same as for collect calls. Discounts do not apply to the service charge.

* To, but not including.

Tariff Advice No. TA17-461 Effective: May 19, 2011

Issued By: Securus Technologies, Inc.

By: Curtis L. Hopfinger Title: Director, Regulatory & Government Affairs

Signature: Date: April 4, 2011

RCA No. 461 Original Sheet No. 43

Securus Technologies, Inc. Interexchange Telephone Carrier State of Alaska SECTION 4 -- RATES AND CHARGES (c) Prepaid Calling Cards Where offered by the Confinement Facility, Inmates may purchase a Prepaid Calling Card for calls made by the Inmate User or Authorized User. Prepaid Calling Cards provide an alternative method to make calls and are designed for those Inmates who prefer to prepay for their calls. Calls are made by dialing a special access dialing sequence that connects directly to the Company’s network at the Confinement Facility. A valid Authorization Code must be entered to access the account. The Company’s system automatically informs the Inmate User or Authorized User of the Prepaid Balance remaining on the Prepaid Calling Card and provides prompts to place the call by entering the destination telephone number with area code. Prepaid Calling Card service follows the same call validation processes and restrictions as Collect Calls from the Confinement Facility as described in the Inmate Service Restrictions section of this tariff. This includes notification and identification to the called party of the origination of the call from a Confinement Facility. Prepaid Calling Card calls also follow the same call processing restrictions regarding the blocking of calls from Inmates as a result of invalid validation of an Inmate or Inmate User or the intended called party. This includes access to interexchange carriers 800, 950, and 10xxx dialing codes, directory assistance, live operators, and other numbers as specified by the Confinement Facility and/or called party. Network usage is deducted from the Prepaid Balance on a real time basis as the call progresses. Applicable state taxes and fees are included in the rates and charges for the calls made. On Prepaid Calling Card calls, when the Prepaid Balance is one minute prior to depletion, the Inmate User or Authorized User will be interrupted with such an announcement. Prepaid Calling Card service is available twenty-four (24) hours a day, seven (7) days per week to all terminating locations serviced. Access to such telephone services by an Inmate User may be subject to time-of-day and usage restrictions imposed by individual Confinement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increments. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Prepaid balances are not charged for incomplete calls. The Confinement Facilities that offer the option of Prepaid Calling Cards may purchase Prepaid Calling Cards directly from the Company. Inmates then purchase the Cards from authorized personnel at the Confinement Facilities. The Company does not engage in direct monetary transactions with the Inmate. The Inmate may purchase a Prepaid Calling Card in denominations determined by the Confinement Facility. Prepaid Calling Cards are offered only to Inmates at Confinement Facilities and not to the general public. Prepaid Calling Cards are valid for one hundred eighty (180) days from the date of issuance. Unused Prepaid Balances may be used by the Inmate User or Authorized User following release from the Confinement Facility only through the Company’s network by dialing a special toll free access number which automatically connects the call to the Company’s network. Unused Prepaid Balances are not refundable nor may Prepaid Calling Cards be replenished upon the depletion of the Prepaid Balance. Inmates may purchase additional cards, as permitted by their Confinement Facility. In addition, where authorized by the Confinement Facility, the Company may permit Inmates to combine the unused Prepaid Balances on to a single Prepaid Calling Card.

Prepaid Calling Card Rates: Each Minute: $.40

Tariff Advice No. TA17-461 Effective: May 19, 2011

Issued By: Securus Technologies, Inc.

By: Curtis L. Hopfinger Title: Director, Regulatory & Government Affairs

Signature: Date: April 4, 2011

RCA No. 461 Original Sheet No. 44

Securus Technologies, Inc. Interexchange Telephone Carrier State of Alaska SECTION 4 -- RATES AND CHARGES

AdvanceConnect Accounts

End Users who prefer to pay in advance for Collect Calls that originate from Confinement Facilities, or else if the End User’s local exchange carrier does not have a billing and collection agreement with the Company or its intermediary, may set up an AdvanceConnect Account with the Company with a minimum initial fifty dollar ($50) payment. The Account is set up with the initial payment and may be replenished by the End User. Applicable state taxes and fees are calculated and deducted from the AdvanceConnect Balance at the conclusion of the call.

When the balance in an AdvanceConnect Account reaches twenty dollars ($20) or below, the End User will receive an automated courtesy call from the Company notifying the End User with such an announcement. If the End User’s balance reaches zero prior to replenishment of the Account, the End User will be blocked from receiving further calls from any Confinement Facility served by the Company until the balance is replenished or an alternative billing arrangement is made.

The End User may request a refund of the available balance in the AdvanceConnect Account either by written request to the Company or by contacting the Company at its toll free telephone number once the End User verifies certain account information. AdvanceConnect Account service is available twenty-four (24) hours a day, seven (7) days a week to all terminating locations served. Access to such services by the Inmate User may be subject to time-of-day and usage restrictions imposed by individual Confinement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Balances are not charged for incomplete calls.

AdvanceConnect Account Rates The rates for AdvanceConnect Account are the same as those for automated Collect Call service.

Tariff Advice No. TA17-461 Effective: May 19, 2011

Issued By: Securus Technologies, Inc.

By: Curtis L. Hopfinger Title: Director, Regulatory & Government Affairs

Signature: Date: April 4, 2011

Securus Technologies, Inc. Alabama PSC Tariff No. 1 Original Page No. 1

Issued: September 16, 2010 Effective: November 1, 2010 Issued by: Curtis L. Hopfinger, Director—Regulatory & Government Affairs Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

Rules, Regulations and Schedule of Rates and Charges Applicable To: INSTITUTIONAL TELECOMMUNICATIONS SERVICES Furnished By: SECURUS TECHNOLOGIES, INC.

This Tariff contains the descriptions, regulations, and rates applicable to the furnishing of institutional telecommunications services provided by Securus Technologies, Inc., ("Securus") with principal offices at 14651 Dallas Parkway, Suite 600, Dallas, Texas 75254. This Tariff is on file with the Alabama Public Service Commission. Copies may also be inspected during normal business hours at the Company's principal place of business. The Company’s telephone and facsimile numbers are: Telephone: (972) 277-0300 Facsimile: (972) 277-0416

Securus Technologies, Inc. Alabama PSC Tariff No. 1 Original Page No. 21

Issued: September 16, 2010 Effective: November 1, 2010 Issued by: Curtis L. Hopfinger, Director—Regulatory & Government Affairs Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 3 - SERVICE DESCRIPTIONS AND RATES 3.1 General

Securus provides operator assisted calling services for communications originating and terminating within the State of Alabama. The Company's services are available twenty-four hours per day, seven days a week. Unless otherwise specified in this Tariff, intrastate service is offered in conjunction with interstate service.

The Company offers its automated operator assisted collect-only calling services for use by Inmates of prisons, jails or other confinement facilities. Inmate access to the Company's services may be restricted by the administration of the facility served.

Customers are charged individually for each call placed through the Company's network. Charges may vary by service offering, class of call, and/or call duration. Customers are billed based on their use of the Company's services and network.

Securus Technologies, Inc. Alabama PSC Tariff No. 1 Original Page No. 22

Issued: September 16, 2010 Effective: November 1, 2010 Issued by: Curtis L. Hopfinger, Director—Regulatory & Government Affairs Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 3 - SERVICE DESCRIPTIONS AND RATES (CONTINUED) 3.2 Timing of Calls

3.2.1 Billing for calls placed over the Securus network is based in part on the duration of the call as follows, unless otherwise specified in this Tariff.

3.2.2 Timing of each call begins when the called station is answered (i.e. when two way

communications are established.) Answer detection is based on standard industry answer detection methods, including hardware and software answer detection. For Collect Calls, charges apply only if the called party accepts the responsibility for payment.

3.2.3 Chargeable time for each call ends when one of the parties disconnects from the call.

3.2.4 Unless otherwise specified in this Tariff, the minimum Initial Period for billing purposes is

one (1) minute.

3.2.5 Unless otherwise specified in this Tariff, billing for Additional Periods (usage after the Initial Period) is in full one (1) minute increments.

3.2.6 The Company will not knowingly bill for unanswered calls. When a Customer indicates that

he/she was billed for an incomplete call, the Company will reasonably issue credit for the call.

3.2.7 Calls are not time-of-day or mileage sensitive unless otherwise specified in this Tariff.

Securus Technologies, Inc. Alabama PSC Tariff No. 1 Original Page No. 23

Issued: September 16, 2010 Effective: November 1, 2010 Issued by: Curtis L. Hopfinger, Director—Regulatory & Government Affairs Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 3 - SERVICE DESCRIPTIONS AND RATES (CONTINUED) 3.3 Institutional Operator Assisted Calling

Institutional operator assisted calling service allows Inmates to place Collect Calls through an automated call processing system. The call processing system prompts the Inmate and the called party such that the call is completed without live operator assistance. Calls are placed on a collect-only basis to the called party. The called party must accept the charges for the call, or the connection will be dropped. If a call is not accepted within five (5) seconds of the automated voice recording prompt, the automated recording is replayed a second time. If an acceptance digit is not received five (5) seconds after the second recording is completed, the call is terminated by Securus's system.

Because the services offered herein are primarily provided to Inmates in Confinement Facilities or similar institutions, special stipulations may apply at those facilities and institutions. These stipulations are designed to preserve the integrity and security of the Confinement Facility, the safety of the public and to reduce fraud and harassment. When deemed appropriate by the Confinement Facility administration, these include: providing outward only calls; providing 0+ Collect Calls only for local, IntraLATA toll and InterLATA toll calls and blocking access to all other types or forms of calls, including three-way calling and call forwarding; blocking access to local directory assistance (411), long distance directory assistance (555-1212), 911 calls, toll free numbers including 1-800, 700, 900, 950, 10xxx and any other telephone numbers the Confinement Facility administration directs; limiting hours during which telephone service is available to Inmates; and/or limiting call frequency or duration to a time interval established by the Confinement Facility administration.

Securus Technologies, Inc. Alabama PSC Tariff No. 1 Original Page No. 24

Issued: September 16, 2010 Effective: November 1, 2010 Issued by: Curtis L. Hopfinger, Director—Regulatory & Government Affairs Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 3 - SERVICE DESCRIPTIONS AND RATES (CONTINUED) 3.3 Institutional Operator Assisted Calling, (Continued)

3.3.1 Automated Collect - Rates and Charges

Automated collect calls placed by Inmates of Confinement Facilities will be charged within the ranges set forth below for the call-type specified. Call Type Per Call Surcharge Local $0.50 per call message rate $2.25 Toll Calls $0.30 per minute usage rate $2.25

Securus Technologies, Inc. Alabama PSC Tariff No. 1 Original Page No. 25

Issued: September 16, 2010 Effective: November 1, 2010 Issued by: Curtis L. Hopfinger, Director—Regulatory & Government Affairs Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 3 - SERVICE DESCRIPTIONS AND RATES (CONTINUED) 3.3 Institutional Operator Assisted Calling, (Continued)

3.3.2 Voice Biometrics: Applies to automated calls placed by Inmates of correctional facilities when such calls are provided through Securus’s own processing equipment. Voice Biometrics provides validation of Inmate personal identification numbers (PINs) through voice verification technology for purposes of improved security and reduced potential of fraud and Customer harassment by Inmates. Where installation of Voice Biometrics is requested by correctional facilities, this charge applies in addition to all applicable message charges and operator assistance service charges specified in this tariff.

Voice Biometrics Per Call Charge $0.25 (where available, at the request of a confinement facility)

Securus Technologies, Inc. Alabama PSC Tariff No. 1 Original Page No. 26

Issued: September 16, 2010 Effective: November 1, 2010 Issued by: Curtis L. Hopfinger, Director—Regulatory & Government Affairs Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 3 - SERVICE DESCRIPTIONS AND RATES (CONTINUED) 3.4 Prepaid Institutional Calling Services

3.4.1 Prepaid Calling Cards and Debit Accounts Where offered by the Confinement Facility, Inmates may either purchase a Prepaid Calling Card or set up a Prepaid Debit Account for calls made by the Inmate User or Authorized User. Prepaid Calling Cards and Debit Accounts provide an alternative method to make calls and are designed for those Inmates who prefer to prepay for their calls. Calls are made by dialing a special access dialing sequence that connects directly to the Company’s network at the Confinement Facility. A valid Authorization Code must be entered to access the account.

The Company’s system automatically informs the Inmate User or Authorized User of the Prepaid Balance remaining on the Prepaid Calling Card or in the Prepaid Debit Account and provides prompts to place the call by entering the destination telephone number with area code. Network usage is deducted from the Prepaid Balance on a real time basis as the call progresses. Applicable state taxes and fees are in addition to the rates and charges for calling service. On Prepaid Calling Card and Prepaid Debit Account calls, when the Prepaid Balance is one minute prior to depletion, the Inmate User or Authorized User will be interrupted with such an announcement.

Prepaid Calling Card and Debit Account services are available twenty-four (24) hours a day, seven (7) days per week to all terminating locations serviced. Access to such telephone services by an Inmate User may be subject to time-of-day and usage restrictions imposed by individual Confinement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Prepaid Balances are not charged for incomplete calls.

Securus Technologies, Inc. Alabama PSC Tariff No. 1 Original Page No. 27

Issued: September 16, 2010 Effective: November 1, 2010 Issued by: Curtis L. Hopfinger, Director—Regulatory & Government Affairs Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 3 - SERVICE DESCRIPTIONS AND RATES (CONTINUED) 3.4 Prepaid Institutional Calling Services, (Continued)

3.4.1 Prepaid Calling Cards and Debit Accounts, (Continued)

(A) Prepaid Calling Cards

The Confinement Facilities that offer the option of Prepaid Calling Cards may purchase Prepaid Calling Cards directly from the Company. Inmates then purchase the Cards from authorized personnel at the Confinement Facilities. The Company does not engage in direct monetary transactions with the Inmate. The Inmate may purchase a Prepaid Calling Card in denominations determined by the Confinement Facility. Prepaid Calling Cards are offered only to Inmates at Confinement Facilities and not to the general public. Prepaid Calling Cards are valid for one hundred eighty (180) days from the date of first usage. Unused Prepaid Balances may be used by the Inmate User or Authorized User following release from the Confinement Facility only through the Company’s network by dialing a special toll free access number which automatically connects the call to the Company’s network. Unused Prepaid Balances are not refundable nor may Prepaid Calling Cards be replenished upon the depletion of the Prepaid Balance. Inmates may purchase additional cards, as permitted by their Confinement Facility.

(B) Prepaid Debit Accounts

For a Prepaid Debit Account, the Inmate may set up the account through the Confinement Facility administrators with an initial payment typically through the Inmate’s commissary account in those Confinement Facilities where this service is available. Upon the depletion of the Prepaid Balance, the Prepaid Debit Account may be replenished by depositing funds into the Account via the Confinement Facility administrator. All deposits to the Account are paid to and handled by the Facility. The Company receives payment from the Facility; it does not engage in direct monetary transactions with the Inmate. In conjunction with release from the Confinement Facility, the Inmate may request a refund from the Confinement Facility administrator.

Securus Technologies, Inc. Alabama PSC Tariff No. 1 Original Page No. 28

Issued: September 16, 2010 Effective: November 1, 2010 Issued by: Curtis L. Hopfinger, Director—Regulatory & Government Affairs Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 3 - SERVICE DESCRIPTIONS AND RATES (CONTINUED) 3.4 Prepaid Institutional Calling Services, (Continued)

3.4.2 AdvanceConnect Accounts

End Users who prefer to pay in advance for Collect Calls that originate from Confinement Facilities, or if the End User’s local exchange carrier does not have a billing and collection agreement with the Company or its intermediary, may set up an AdvanceConnect Account with the Company with a minimum initial fifty dollar ($50) payment. The Account is set up with the initial payment and may be replenished by the End User. Applicable state taxes and fees are calculated and deducted from the balance at the conclusion of the call.

When the balance in an AdvanceConnect Account reaches twenty dollars ($20) or below, the End User will receive an automated courtesy call from the Company notifying the End User with such an announcement. If the End User’s balance reaches zero prior to replenishment of the Account, the End User will be blocked from receiving further calls from any Confinement Facility served by the Company until the balance is replenished or an alternative billing arrangement is made.

The End User may request a refund of the available balance in the AdvanceConnect Account either by written request to the Company or by contacting the Company at its toll free telephone number once the End User verifies certain account information. Any such unused balances will expire in one hundred eighty (180) days following the last call made, unless the balance is either fully depleted or a refund has been requested. No refunds of unused balances will be issued after the expiration date. AdvanceConnect Account service is available twenty-four (24) hours a day, seven (7) days a week to all terminating locations served. Access to such services by the Inmate User may be subject to time-of-day and usage restrictions imposed by individual Confinement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Balances are not charged for incomplete calls.

Securus Technologies, Inc. Alabama PSC Tariff No. 1 Original Page No. 28.1

Issued: February 23, 2012 Effective: March 1, 2012 Issued by: Curtis L. Hopfinger, Director—Regulatory & Government Affairs Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 3 - SERVICE DESCRIPTIONS AND RATES (CONTINUED) 3.4 Prepaid Institutional Calling Services, (Continued)

3.4.3 Inmate Debit

Inmate Debit is a prepaid telephone account offering made available to Inmates by the Company when permitted by the Confinement Facility. Inmate Debit provides an alternative method for Inmates to prepay for and make calls. An Inmate Debit account associated with the Inmate’s Personal Identification Number (PIN) is automatically established by the Company. Inmates fund and replenish their Inmate Debit account through electing to transfer funds from either their facility’s inmate trust fund or commissary account to their Inmate Debit account. Inmate Debit accounts may also be funded by inmate friends and family members via the Company’s points-of-sale. Funds placed in this account become the property of the inmate. Inmate Debit calls are processed by dialing a special access dialing sequence that connects directly to the Company’s network at the Confinement Facility. Inmates must enter a valid Authorization Code to access their Inmate Debit account. The Company’s system automatically informs the Inmate of the prepaid balance remaining on the Inmate Debit account prior to each call, provides prompts to place the call by entering the destination telephone number, and informs the Inmate of the rates for the call being attempted. Call charges are deducted from the prepaid account balance on a real-time basis as the call progresses. Applicable state taxes and fees are in addition to the rates and charges for calling service. During an Inmate Debit call, when the prepaid account balance is one minute prior to depletion, the Inmate will be interrupted with such an announcement. Inmate Debit services are available twenty-four (24) hours a day, seven (7) days per week to all terminating locations serviced. Access to such telephone services by an Inmate may be subject to time-of-day and usage restrictions imposed by individual Confinement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Prepaid balances are not charged for incomplete calls. Refunds of unused Inmate Debit account balances are issued by the entity controlling the actual cash deposits, which is either the Company, the commissary, the Confinement Facility or its agent, depending on the specific arrangements, unless otherwise directed by state law. Depending on the entity issuing the refund, refund fees and/or minimum refund amounts may apply. The prepaid balance expires ninety (90) days from the date of the last call placed on the Inmate Debit account unless alternative arrangements are expressly requested by the Confinement Facility. No refunds of unused balances will be issued after the expiration date.

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Securus Technologies, Inc. Alabama PSC Tariff No. 1 First Revised Page No. 29 Cancels Original Page No. 29

Issued: February 23, 2012 Effective: March 1, 2012 Issued by: Curtis L. Hopfinger, Director—Regulatory & Government Affairs Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 3 - SERVICE DESCRIPTIONS AND RATES (CONTINUED) 3.4 Prepaid Institutional Calling Services, (Continued)

3.4.4 Prepaid Institutional Calling Services - Rates and Charges Prepaid calls placed by Inmates of Confinement Facilities will be charged within the ranges set forth below depending on the rate plan selected by the Confinement Facility.

1. Prepaid Calling Cards and Debit Accounts

A. Rates and charges for Prepaid Institutional Calling Services are provided at a ten percent discount off standard automated collect rates and charges.

B. Rates and charges for prepaid calling services are provided at the standard

contracted collect call rates applicable to the facility requesting prepaid services and will not exceed the rates listed in Section 3.3.1.

2. AdvanceConnect Accounts

Rates and charges for AdvanceConnect Accounts are provided at the standard contracted collect call rates applicable to the facility from which the customer is receiving calls and will not exceed the rates listed in Section 3.3.1.

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Securus Technologies, Inc. Illinois C.C. Tariff No. 1 Original Sheet No. 1 Cancels Evercom Systems, Inc. Illinois C.C. Tariff No. 1 in its entirety.

COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF

Issued: November 3, 2010 Effective: November 4, 2010 Issued by: Curtis L. Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

TITLE SHEET

ILLINOIS CUSTOMER OWNED PAY TELEPHONE SERVICE TARIFF

OF

SECURUS TECNOLOGIES, INC.

This tariff is filed in accordance with the Illinois Public Utilities Act of 1985 Illinois Rev. Stat. Chapter 111 2/3 paragraph 13-502(b). All services contained in this tariff are competitive. This tariff contains the descriptions, regulations, and rates applicable to the furnishing of resold local exchange and interexchange services from public locations by Securus Technologies, Inc. (“Securus”) within the State of Illinois. This tariff is on file with the Illinois Commerce Commission. Copies may be inspected during normal business hours at the Company’s principal place of business.

Securus Technologies, Inc. Illinois C.C. Tariff No. 1 Original Sheet No. 18

COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF

Issued: November 3, 2010 Effective: November 4, 2010 Issued by: Curtis L. Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 4 – RATES

4.1 General

Charges for calls on Securus’s service are computed and billed individually for each call placed through the Company. Charges are computed on an airline mileage basis as described in Section 3.3 of this tariff.

Rates vary by mileage band, time of day, and day of week. Charges also vary based on call duration. Calls are billed based on usage of Securus Technologies, Inc.’s service. No installation charges or fixed monthly recurring charges apply. 4.1.1 Pay Telephone Use Charge

An undiscountable per call charge of $0.60 is applicable to all intrastate, interstate and international calls that originate from any domestic pay telephone used to access the Company’s services. This surcharge, which is in addition to standard usage charges and any applicable service charges and surcharges associated with the Company’s services, applies for the use of the instrument used to access the Company’s service and is unrelated to the service accessed from the pay telephone. This charge does not apply to calls placed from pay telephones which the caller pays for the call by inserting coins during the progress of the call.

4.1.2 SECUREvoice™ This charge may apply to automated calls place by inmates of confinement facilities when such calls are provided through Securus Technologies, Inc.’s own processing equipment. SECUREvoice™ provides validation of inmate personal identification numbers (PINs) through voice verification technology for purposes of improved security and reduced potential of fraud and consumer harassment by inmates. Where installation of SECUREvoice™ is requested by confinement facilities, a per call service charge of $0.25 applies in addition to all applicable message charges, operator assistance service charges and other miscellaneous service charges.

4.1.3 Return Check Charge

A return check charge of $25.00 will be assessed for checks returned for insufficient funds.

4.1.4 Credit Card/Check-by-Phone Payment Processing Fee

A payment processing fee in the amount of $6.95 is applicable to credit card payments and check-by-phone payments submitted to the Company. This fee does not apply to payments mailed to the company or submitted via a customer’s online banking service.

Securus Technologies, Inc. Illinois C.C. Tariff No. 1 Original Sheet No. 19

COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF

Issued: November 3, 2010 Effective: November 4, 2010 Issued by: Curtis L. Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 4 – RATES, CONTINUED

4.1 General (Continued) 4.1.5 Automated Information Services

Automated Information Services (AIS) allows outside callers the ability to get inmate specific information through an interactive voice response (IVR) system. AIS is also available to inmates by using any standard inmate telephone. Where installation of AIS is requested by confinement facilities, a per call service charge of up to $0.60 applies to all calls in addition to all applicable message charges, operator service charges and any other miscellaneous per call service charges.

Securus Technologies, Inc. Illinois C.C. Tariff No. 1 Original Sheet No. 20

COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF

Issued: November 3, 2010 Effective: November 4, 2010 Issued by: Curtis L. Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 4 – RATES, CONTINUED

4.2 Time of Day Rate Periods

The appropriate rates apply for day, evening and night/weekend calls based on the following charge:

MON TUES WED THUR FRI SAT SUN

8:00 AM TO

5:00 PM*

DAYTIME RATE PERIOD

5:00 PM

TO 11:00 PM*

EVENING RATE PERIOD

EVE

11:00 PM

TO 8:00 AM*

NIGHT/WEEKEND RATE PERIOD

* up to, but not including 4.3 Holiday Rates The evening rate applies to the following holidays unless a lower rate would normally apply.

New Year’s Day – January 1 Independence Day – July 4

Labor Day – As nationally observed Thanksgiving Day – As nationally observed

Christmas Day – December 25

Securus Technologies, Inc. Illinois C.C. Tariff No. 1 Original Sheet No. 21

COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF

Issued: November 3, 2010 Effective: November 4, 2010 Issued by: Curtis L. Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 4 – RATES, CONTINUED

4.4 Contractual Offerings

In accordance with Sec. 13-509 of the Illinois Public Utilities Act, Securus may negotiate with Subscribers or prospective Subscribers for the provision of any competitive telecommunications service and may offer or agree to provide such service on such terms and for such rates and charges as it deems reasonable, without regard to this tariff. Within ten (10) days of concluding such agreement, the Company shall file with the ICC any contract or memorandum of understanding which will include the rates, charges, practices, rules or regulations applicable to the service.

Securus Technologies, Inc. Illinois C.C. Tariff No. 1 Original Sheet No. 22

COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF

Issued: November 3, 2010 Effective: November 4, 2010 Issued by: Curtis L. Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 4 – RATES, CONTINUED

4.5 Automated Collect-Only Call Type Mileage 1st Minute Additional Minute Local (DAY) 1-10 $0.1445 $0.1275 11-16 $0.1530 $0.1445 17-22 $0.1530 $0.1445 23-40 $0.1615 $0.1530 41+ $0.1615 $0.1530 Local (EVENING) 1-10 $0.1105 $0.1020 11-16 $0.1190 $0.1105 17-22 $0.1190 $0.1190 23-40 $0.1275 $0.1190 41+ $0.1275 $0.1190 Local (NIGHT) 1-10 $0.0935 $0.0765 11-16 $0.0935 $0.0935 17-22 $0.0935 $0.0935 23-40 $0.1020 $0.0935 41+ $0.1020 $0.0935 IntraLATA (ALL PERIODS 1-10 $0.2000 $0.2000 11-22 $0.2000 $0.2000 23-55 $0.2400 $0.2400 56-124 $0.2400 $0.2400 125-292 $0.2900 $0.2900 293-430 $0.2900 $0.2900

Securus Technologies, Inc. Illinois C.C. Tariff No. 1 Original Sheet No. 23

COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF

Issued: November 3, 2010 Effective: November 4, 2010 Issued by: Curtis L. Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 4 – RATES, CONTINUED InterLATA (ALL PERIODS) 1-10 $0.2000 $0.2000 11-22 0.2000 0.2000 23-55 0.2400 0.2400 56-124 0.2400 0.2400 125-292 0.2900 0.2900 293-430 0.2900 0.2900 Surcharges: Local $2.50 IntraLATA *$2.81 Intrastate *$2.81 InterLATA *$2.81 *Includes $0.30 public Payphone Surcharge. Correctional Facility – Collect Only Local, IntraLATA, InterLATA rates: 1-10 $0.2508 $0.2214 11-22 0.2655 0.2508 23-55 0.2805 0.2655 56-124 0.3100 0.2951 125-292 0.3391 0.3245 293-430 0.3541 0.3394 Surcharges: Local $3.35 IntraLATA $3.35 InterLATA $3.35

Securus Technologies, Inc. Illinois C.C. Tariff No. 1 Seventh Revised Sheet No. 24 Cancels Sixth Revised Sheet No. 24

COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF

Issued: June 25, 2012 Effective: June 26, 2012 Issued by: Curtis L. Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 4 – RATES, CONTINUED.

Correctional Facility – Collect Only Standardized Intrastate Inmate Rates – the following standardized rate options are available to facilities. Surcharges and per minute rates apply regardless of time of day or type of call.

Per Call Surcharge Per Minute Rate1 $3.50 $0.30102 $3.50 $0.50103 $2.75 $0.27504 $3.25 $0.20105 $3.35 $0.30006 $3.50 $0.32007 $2.90 $0.30008 $3.00 $0.1800

Intrastate Inmate Rates – the following rate options are available to facilities. Surcharges and per minute rates apply regardless of time of day.

Per Call Surcharge Per Minute Local Per Minute Intrastate 1 $3.50 $0.2500 $0.3000

Bill Statement Fee An undiscountable bill statement fee of $3.49 may be applied to an End User’s LEC bill in each month in which collect calls from Confinement Facilities are billed, regardless of the number of calls accepted. The bill statement fee is a monthly charge to recover some of the Company’s expenses associated with calls from Confinement Facilities served by the Company and that are billed through LECs. No fee will be assessed in any month if no collect calls are accepted. This fee will not be assessed on End Users that prepay for their services or those that are directly billed by the Company. Public Pay Telephone Rates Sent paid (i.e., coin) calls – Local: This charge has been deregulated by the Federal Communications Commission. Sent paid (i.e., coin) calls – Long Distance: The rate is $0.25 per minute, with a four minute minimum.

(N)

Securus Technologies, Inc. Illinois C.C. Tariff No. 1 Original Sheet No. 25

COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF

Issued: November 3, 2010 Effective: November 4, 2010 Issued by: Curtis L. Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 5 – PREPAID SERVICE

5.0 Prepaid Service 5.1 Prepaid Calling Cards and Debit Accounts

Where offered by the Confinement Facility, Inmates may either purchase a Prepaid Calling Card or set up a Prepaid Debit Account for calls made by the Inmate User or Authorized User. Prepaid Calling Cards and Debit Accounts provide an alternative method to make calls and are designed for those Inmates who prefer to prepay for their calls. Calls are made by dialing a special access dialing sequence that connects directly to the Company’s network at the Confinement Facility. A valid Authorization Code must be entered to access the account.

The Company’s system automatically informs the Inmate User or Authorized User of the Prepaid Balance remaining on the Prepaid Calling Card or in the Prepaid Debit Account, and provides prompts to place the call by entering the destination telephone number with area code. Network usage is deducted from the Prepaid Balance on a real time basis as the call progresses. Applicable state taxes and fees are included in the rates and charges for the calls made. On Prepaid Calling Card and Prepaid Debit Account calls, when the Prepaid Balance is one minute prior to depletion, the Inmate User or Authorized User will be interrupted with such an announcement.

Prepaid Calling Card and Debit Account services are available twenty-four (24) hours a day, seven (7) days per week to all terminating locations serviced. Access to such telephone services by an Inmate User may be subject to time-of-day an usage restrictions imposed by individual Confinement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Prepaid Balances are not charged for incomplete calls.

5.1.1 Prepaid Calling Cards

The Confinement Facilities that offer the option of Prepaid Calling Cards may purchase Prepaid Calling Cards directly from the Company. Inmates then purchase the Cards from authorized personnel at the Confinement Facilities. The Company does not engage in direct monetary transactions with the Inmate. The Inmate may purchase a Prepaid Calling Card in denominations determined by the Confinement Facility. Prepaid Calling Cards are offered only to Inmates at Confinement Facilities and not to the general public. Prepaid Calling Cards are valid for one hundred eighty (180) days from the date of first usage. Unused Prepaid Balances may be used by the Inmate User or Authorized User following release from the Confinement Facility only through the Company’s network by dialing a special toll free access number which automatically connects the call to

Securus Technologies, Inc. Illinois C.C. Tariff No. 1 Original Sheet No. 26

COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF

Issued: November 3, 2010 Effective: November 4, 2010 Issued by: Curtis L. Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 5 – PREPAID SERVICE, CONTINUED

5.0 Prepaid Service (Continued)

5.1 Prepaid Calling Cards and Debit Accounts, Continued

5.1.1 Prepaid Calling Cards, Continued

the Company’s network. Unused Prepaid Balances are not refundable nor may Prepaid Calling Cards be replenished upon the depletion of the Prepaid Balance. Inmates may purchase additional cards, as permitted by their Confinement Facility.

5.1.2 Prepaid Debit Accounts

For a Prepaid Debit Account, the Inmate may set up the account through the Confinement Facility administrators with an initial payment typically through the Inmate’s commissary account, in those Confinement Facilities where this service is available. Upon the depletion of the Prepaid Balance, the Prepaid Debit Account may be replenished by depositing funds into the Account via the Confinement Facility administrator. Prepaid Debit Accounts are considered dormant if there is no activity for one hundred eighty (180) days following the last call made. Inactive accounts will be removed from the Company’s system. In conjunction with their release from the Confinement Facility, the Inmate may request a refund from the Confinement Facility administrator.

5.2 AdvanceConnect Accounts

End Users who prefer to pay in advance for Collect Calls that originate from Confinement Facilities, or else if the End User’s local exchange carrier does not have a billing and collection agreement with the Company or its intermediary, may set up an AdvanceConnect Account with the Company with a minimum initial fifty dollar ($50) payment. The Account is set up with the initial payment and may be replenished by the End User. Applicable state taxes and fees are calculated and deducted from the balance at the conclusion of the call.

When the balance in an AdvanceConnect Account reaches twenty dollars ($20) or below, the End User will receive an automated courtesy call from the Company notifying the End User with such an announcement. If the End User’s balance reaches zero prior to replenishment of the Account, the End User will be blocked from receiving further calls from any Confinement Facility served by the Company until the balance is replenished or an alternative billing arrangement is made.

Securus Technologies, Inc. Illinois C.C. Tariff No. 1 First Revised Sheet No. 27 Cancels Original Sheet No. 27

COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF

Issued: October 31, 2011 Effective: November 1, 2011 Issued by: Curtis L. Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 5 – PREPAID SERVICE, CONTINUED 5.0 Prepaid Service (Continued)

5.2 AdvanceConnect Accounts, Con’t

The End User may request a refund of the available balance in the AdvanceConnect Account either by written request to the Company or by contacting the Company at its toll free telephone number once the End User verifies certain account information. Any such unused balances will expire in one hundred eighty (180) days following the last call made, unless the balance is either fully depleted or a refund has been requested. Refunds are subject to a processing fee of up to $4.95 and no refunds will be issued for accounts reflecting a balance of $4.95 or less; this policy applies only to accounts established on or after November 1, 2008. No refunds of unused balances will be issued after the expiration date. AdvanceConnect Account service is available twenty-four (24) hours a day, seven (7) days a week to all terminating locations served. Access to such services by the Inmate User may be subject to time-of-day and usage restrictions imposed by individual Confinement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Balances are not charged for incomplete calls.

Wireless Administration Fee – a monthly fee of up to $2.99 is applicable to any AdvanceConnect account with a wireless telephone number included as a number authorized to receive calls. This fee applies once per month, per account regardless of the number of wireless telephone numbers authorized. The fee amount will be deducted from the AdvanceConnect account balance on a monthly basis as long as a wireless number remains on the AdvanceConnect account. As of the initial effective date of this fee, existing AdvanceConnect accounts with existing authorized wireless numbers will be Grandfathered and the Wireless Administration Fee will not apply. If an existing AdvanceConnect account adds or changes a wireless number on the account, the Wireless Administration Fee will apply going forward.

(I)

Securus Technologies, Inc. Illinois C.C. Tariff No. 1 Third Revised Sheet No. 28 Cancels Second Revised Sheet No. 28

COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF

Issued: February 20, 2012 Effective: February 22, 2012 Issued by: Curtis L. Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 5 – PREPAID SERVICE, CONTINUED.

5.0 Prepaid Service (Continued) 5.3 Inmate Debit

Inmate Debit is a prepaid telephone account offering made available to Inmates by the Company when permitted by the Confinement Facility. Inmate Debit provides an alternative method for Inmates to prepay for and make calls. An Inmate Debit account associated with the Inmate’s Personal Identification Number (PIN) is automatically established by the Company. Inmates fund and replenish their Inmate Debit account through electing to transfer funds from either their facility’s inmate trust fund or commissary account to their Inmate Debit account. Inmate Debit accounts may also be funded by inmate friends and family members via the Company’s points-of-sale. Funds placed in this account become the property of the inmate. Inmate Debit calls are processed by dialing a special access dialing sequence that connects directly to the Company’s network at the Confinement Facility. Inmates must enter a valid Authorization Code to access their Inmate Debit account. The Company’s system automatically informs the Inmate of the prepaid balance remaining on the Inmate Debit account prior to each call, provides prompts to place the call by entering the destination telephone number, and informs the Inmate of the rates for the call being attempted. Call charges are deducted from the prepaid account balance on a real-time basis as the call progresses. Applicable state taxes and fees are in addition to the rates and charges for calling service. During an Inmate Debit call, when the prepaid account balance is one minute prior to depletion, the Inmate will be interrupted with such an announcement. Inmate Debit services are available twenty-four (24) hours a day, seven (7) days per week to all terminating locations serviced. Access to such telephone services by an Inmate may be subject to time-of-day and usage restrictions imposed by individual Confinement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Prepaid balances are not charged for incomplete calls. Refunds of unused Inmate Debit account balances are issued by the entity controlling the actual cash deposits, which is either the Company, the commissary, the Confinement Facility or its agent, depending on the specific arrangements, unless otherwise directed by state law. Depending on the entity issuing the refund, refund fees and/or minimum refund amounts may apply. The prepaid balance expires ninety (90) days from the date of the last call placed on the Inmate Debit account unless alternative arrangements are expressly requested by the Confinement Facility. No refunds of unused balances will be issued after the expiration date.

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Securus Technologies, Inc. Illinois C.C. Tariff No. 1 First Revised Sheet No. 29 Cancels Original Sheet No. 29

COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF

Issued: March 23, 2012 Effective: March 24, 2012 Issued by: Curtis L. Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 5 – PREPAID SERVICE, CONTINUED.

5.0 Prepaid Service (Continued) 5.4 Rates 5.4.1 Prepaid Calling Cards and Debit Accounts Option 1 PER MINUTE USAGE CHARGE $0.50

Option 2

Rates and charges for prepaid calling services are provided at a ten percent discount off standard operator assisted collect call rates.

Option 3

Facilities may select one of the following per minute rates. No per call surcharge applies.

PER MINUTE USAGE CHARGE $0.60

PER MINUTE USAGE CHARGE $0.75

Option 4 Rates and charges for prepaid calling services are provided at the standard contracted collect call rates applicable to the facility requesting prepaid services. Option 5 Local: $0.25 per minute Intra/InterLATA: $0.30 per minute Per call surcharge applicable to all call types: $3.50 Option 6 Local/IntraLATA/InterLATA: $0.30 per minute Per call surcharge applicable to all call types: $3.35

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Securus Technologies, Inc. Illinois C.C. Tariff No. 1 Original Sheet No. 30

COMPETITIVE TELECOMMUNICATIONS SERVICE TARIFF

Issued: March 23, 2012 Effective: March 24, 2012 Issued by: Curtis L. Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

5.0 Prepaid Service (Continued) 5.4 Rates 5.4.1 Prepaid Calling Cards and Debit Accounts (Continued)

Option 7 Local: $0.50 per minute Per call surcharge applicable to local calls: $1.00 Intra/InterLATA: $0.30 per minute Per call surcharge applicable to all call types: $3.35 Option 8 Local/IntraLATA/InterLATA: $0.32 per minute Per call surcharge applicable to all call types: $3.50 Option 9 Local/IntraLATA/InterLATA: $0.30 per minute Per call surcharge applicable to all call types: $2.90

5.4.2 AdvanceConnect Accounts

The rates for AdvanceConnect Accounts are the same as those for automated Collect Call service.

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Securus Technologies, Inc. PSC MD Tariff No. 1 Original Page 1

Issued: November 4, 2010 Effective: December 4, 2010 By:

Curtis Hopfinger Director, Government & Regulatory Affairs

Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600

Dallas, Texas 75254

Tariff Schedule Applicable to

Intrastate Institutional Telecommunications Services Furnished by

Securus Technologies, Inc.

Between Points within the State of Maryland

Securus Technologies, Inc. PSC MD Tariff No. 1 Original Page 22

Issued: November 4, 2010 Effective: December 4, 2010 By:

Curtis Hopfinger Director, Government & Regulatory Affairs

Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600

Dallas, Texas 75254

SECTION 2 – RULES AND REGULATIONS (CONTINUED)

2.8.3 The Company provides the following toll free number (1.800.844.6591) for End Users to contact the Company in accordance with COMAR 20.45.04.02.B.

2.8.4 The Company will not collect attorney fees or court costs from End Users.

2.9 Allowance for Interruptions in Service

2.9.1 Credit for failure of service or equipment will be allowed only when failure is caused by or occurs in equipment owned, provided, or billed for, by the Company. The Company agrees to abide by the regulations associated with interruptions in services as specified by Code of Maryland Regulations 20.45.05.09 as amended from time to time.

2.10 Taxes and Fees

2.10.1 All state and local taxes and fees shall be listed as separate line items on the End User’s bill.

2.10.2 If a municipality, other political subdivision or local agency of government, or the

Commission imposes and collects from the Company a gross receipts tax, occupation tax, license tax, permit fee, franchise fee, or regulatory fee, such taxes and fees shall, as allowed by law, be billed pro rata to the End User receiving service from the Company within the territorial limits of such municipality, other political sub-division or local agency of government.

2.10.3 Service shall not be subject to taxes for a given taxing jurisdiction if the End User

provides the Company with written verification, acceptable to the Company and to the relevant taxing jurisdiction, that the End User has been granted a tax exemption.

2.11 Additional Fees 2.11.1 Returned Check Charge

The charge for a returned check is $25.00.

2.11.2 Credit Card/Check-by-Phone Payment Processing Fee

A payment processing fee of up to $6.95 is applicable to credit card payments and check-by-phone payments submitted to the Company. This fee does not apply to payments mailed to the company or submitted via a customer’s online banking service.

Securus Technologies, Inc. PSC MD Tariff No. 1 First Revised Page 34 Cancels Original Page 34

Issued: October 14, 2011 Effective: November 13, 2011 By:

Curtis Hopfinger Director, Regulatory & Government Affairs

Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600

Dallas, Texas 75254

SECTION 3 – DESCRIPTION OF SERVICES (CONTINUED) 3.4.2 AdvanceConnect Accounts

End Users who prefer to pay in advance for Collect Calls that originate from Confinement Facilities, or else if the End User’s local exchange carrier does not have a billing and collection agreement with the Company or its intermediary, may set up an AdvanceConnect Account with the Company with a minimum initial fifty dollar ($50) payment. The Account is set up with the initial payment and may be replenished by the End User. Applicable state taxes and fees are calculated and deducted from the balance at the conclusion of the call.

When the balance in an AdvanceConnect Account reaches twenty dollars ($20) or below, the End User will receive an automated courtesy call from the Company notifying the End User with such an announcement. If the End User’s balance reaches zero prior to replenishment of the Account, the End User will be blocked from receiving further calls from any Confinement Facility served by the Company until the balance is replenished or an alternative billing arrangement is made.

The End User may request a refund of the available balance in the AdvanceConnect Account either by written request to the Company or by contacting the Company at its toll free telephone number once the End User verifies certain account information. Any such unused balances will expire in one hundred eighty (180) days following the last call made, unless the balance is either fully depleted or a refund has been requested. No refunds of unused balances will be issued after the expiration date. AdvanceConnect Account service is available twenty-four (24) hours a day, seven (7) days a week to all terminating locations served. Access to such services by the Inmate User may be subject to time-of-day and usage restrictions imposed by individual Confinement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Balances are not charged for incomplete calls.

Wireless Administration Fee – a monthly fee of up to $2.99 is applicable to any AdvanceConnect account with a wireless telephone number included as a number authorized to receive calls. This fee applies once per month, per account regardless of the number of wireless telephone numbers authorized. The fee amount will be deducted from the AdvanceConnect account balance on a monthly basis as long as a wireless number remains on the AdvanceConnect account. As of the initial effective date of this fee, existing AdvanceConnect accounts with existing authorized wireless numbers will be Grandfathered and the Wireless Administration Fee will not apply. If an existing AdvanceConnect account adds or changes a wireless number on the account, the Wireless Administration Fee will apply going forward.

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Securus Technologies, Inc. PSC MD Tariff No. 1 Original Page 37

Issued: November 4, 2010 Effective: December 4, 2010 By:

Curtis Hopfinger Director, Government & Regulatory Affairs

Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600

Dallas, Texas 75254

SECTION 4 – RATES AND CHARGES (CONTINUED) 4.2 Dial-Around Compensation Surcharge for Payphones

A Dial-Around Compensation Surcharge applies to all completed End User intrastate long distance calls placed from a public/semi-public payphone which are not paid on a sent paid basis. 4.2.1 The Surcharge applies to:

A. Calling card service B. Collect calls C. Third party billed D. Directory Assistance calls E. Pre-paid card service, except for calls using the Company’s Prepaid Service.

4.2.2 The Surcharge does not apply to:

A. Calls paid for by inserting coins B. Calls placed from stations other than public/semi-public payphones C. Calls places to the Maryland Telecommunications Relay Service for the hearing

impaired D. Any calls for which the payphone provider is otherwise compensated pursuant to

contract with the carrier. E. Calls placed by an Inmate from a Company Pay Telephone.

4.2.3 The Dial Around Compensation Surcharge rate is $0.50 per call.

SECTION 4 – RATES AND CHARGES (CONTINUED)

4.3 Institutional Operator Assisted Calling 4.3.1 Local Rates and Charges for Collect Calls

Service is billed as an operator service charge applied to each local call placed by the Inmate User or Authorized User plus a local message charge for each local collect-only operator assisted call.

A. Operator Service Charge: $1.70

B. Local message charge, per call: $0.25

Securus Technologies, Inc. PSC MD Tariff No. 1 Original Page 38

Issued: November 4, 2010 Effective: December 4, 2010 By:

Curtis Hopfinger Director, Government & Regulatory Affairs

Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600

Dallas, Texas 75254

SECTION 4 – RATES AND CHARGES (CONTINUED)

4.3.2 IntraLATA Rates and Charges for Collect Calls

Service is billed in one (1) minute increments following an initial one (1) minute billing period based on the distance in mileage between station points and time of day that the call is placed.

A. Operator Service Charge, per call: $2.25 B. Usage rate, per minute:

INTRALATA STATION TO STATION

DAY EVENING NIGHT/WEEKEND

EACH EACH EACH

RATE INITIAL ADD'L INITIAL ADD'L INITIAL ADD'L

MILEAGE PERIOD PERIOD PERIOD PERIOD PERIOD PERIOD

0-10 0.2100 0.1000 0.1500 0.0700 0.1000 0.0600

11-16 0.2200 0.1500 0.1800 0.0900 0.1200 0.0700

17-22 0.2500 0.1700 0.2000 0.1000 0.1300 0.0800

23-30 0.2700 0.2100 0.2400 0.1400 0.1600 0.0900

31-40 0.2800 0.2200 0.2500 0.1700 0.1800 0.1100

41-55 0.2900 0.2300 0.2600 0.1900 0.1900 0.1200

56-70 0.3000 0.2400 0.2700 0.2000 0.2000 0.1300

71-9999 0.3100 0.2500 0.2800 0.2100 0.2100 0.1400

Securus Technologies, Inc. PSC MD Tariff No. 1 Third Revised Page 39 Cancels Second Revised Page 39

Issued: February 17, 2012 Effective: March 18, 2012 By:

Curtis Hopfinger Director, Regulatory & Government Affairs

Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600

Dallas, Texas 75254

SECTION 4 – RATES AND CHARGES (CONTINUED)

4.3 Institutional Operator Assisted Calling for Collect Calls

InterLATA Rates and Charges Service is billed in one (1) minute increments following an initial one (1) minute billing period. A. Operator Service Charge, per call: $3.00 B. Usage rate, per minute: $0.45 Simplified Intrastate Inmate Rates The following simplified rate option is available to facilities. Surcharges and per minute rates apply regardless of time of day or type of call.

Per Call Surcharge Initial Per Minute

RateAdditional Per Minute Rate

$0.90 $0.10 $0.05

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Securus Technologies, Inc. PSC MD Tariff No. 1 First Revised Page No. 40 Cancels Original Page No. 40

Issued: February 17, 2012 Effective: March 18, 2012 By:

Curtis Hopfinger Director, Regulatory & Government Affairs

Securus Technologies, Inc. 14651 Dallas Parkway, Suite 600

Dallas, Texas 75254

SECTION 4 – RATES AND CHARGES (CONTINUED)

4.4 Prepaid Service Charges 4.4.1 Option 1 PER MINUTE USAGE CHARGE $0.50 An additional per call service charge of $1.50 will apply to all completed prepaid calling card IntraLATA and InterLATA telephone calls. 4.4.2 Option 2

Rates and charges for prepaid calling services are provided at a ten percent discount off standard operator assisted collect call rates.

4.4.3 Option 3

Rates and charges for prepaid calling services are provided at the standard contracted collect call rates applicable to the facility requesting prepaid services.

4.4.4 AdvanceConnect Accounts

The rates for AdvanceConnect Accounts are the same as those for automated Collect Call service. 4.5 Bill Statement Fee

An undiscountable bill statement fee of $3.49 may be applied to an End User’s local exchange carrier bill in each month in which Collect Calls from Confinement Facilities are billed, regardless of the number of calls accepted. The bill statement fee is a monthly charge to recover some of the Company’s expenses associated with calls from Confinement Facilities served by the Company and that are billed through local exchange carriers. No fee will be assessed in any month if no Collect Calls are accepted. This fee will not be assessed on End Users that prepay for their services or those that are directly billed by the Company.

4.6 SECUREvoice™

This charge may apply to automated calls place by inmates of confinement facilities when such calls are provided through Securus Technologies, Inc.’s own processing equipment. SECUREvoice™ provides validation of inmate personal identification numbers (PINs) through voice verification technology for purposes of improved security and reduced potential of fraud and consumer harassment by inmates. Where installation of SECUREvoice™ is requested by confinement facilities, a per call service charge of $0.25 applies in addition to all applicable message charges, operator assistance service charges and other miscellaneous service charges.

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T-NETIX Telecommunications Services, Inc. PSC MD Tariff No. 2 Original 1 Cancels and Replaces T-NETIX Telecommunications Services, Inc. Maryland Tariff PSC Tariff No. 1 in its entirety.

Issued: September 12, 2002 Effective date: October 21, 2002 Issued By: Tom Larkin, President 1544 Valwood Parkway, Suite 102 Carrollton, Texas 75006 MDn0201a Revised May 10, 2002

Tariff Schedule Applicable to

Interexchange Telecommunications Services Furnished by

T-NETIX Telecommunications Services, Inc.

Between Points Within the State of Maryland

This tariff (No. 2) cancels and replaces in its entirety the T-NETIX Telecommunications Services, Inc. Intercity Telecommunications Services PSC Tariff No. 1 currently on file with the Maryland Public Service Commission.

T-NETIX Telecommunications Services, Inc. PSC MD Tariff No. 2 First Revised Page 20 Cancels Original Page 20

Issued: October 2, 2008 Effective: November 19, 2008 Issued By: Curtis Hopfinger, Director – Government & Regulatory Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 2 RULES AND REGULATIONS, CONT'D.

2.9 Allowance for Interruptions in Service

2.9.1 Credit for failure of service or equipment will be allowed only when failure is caused by or occurs in equipment owned, provided, or billed for, by the Company. The Carrier agrees to abide by the regulations associated with interruptions in service as specified by Code of Maryland Regulations 20.45.05.09 as amended from time to time.

2.10 Taxes and Fees

2.10.1 All state and local taxes and fees shall be listed as separate line items on the customer’s bill.

2.10.2 If a municipality, other political subdivision or local agency of government, or the

Commission imposes and collects from the Company a gross receipts tax, occupation tax, license tax, permit fee, franchise fee, or regulatory fee, such taxes and fees shall, as allowed by law, be billed pro rata to the customer receiving service from the Company within the territorial limits of such municipality, other political subdivision or local agency of government.

2.10.3 Service shall not be subject to taxes for a given taxing jurisdiction if the customer

provides the Company with written verification, acceptable to the Company and to the relevant taxing jurisdiction, that the customer has been granted a tax exemption.

2.11 Additional Charges 2.11.1 Returned Check Charge

The charge for a returned check is $25.00. 2.11.2 Credit Card/Check-by-Phone Payment Processing Fee

A payment processing fee in the amount of $6.95 is applicable to credit card payments and check-by-phone payments submitted to the Company. This fee does not apply to payments mailed to the company or submitted via a customer’s online banking service.

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T-NETIX Telecommunications Services, Inc. PSC MD Tariff No. 2 Original Page 29

Issued: September 12, 2002 Effective date: October 21, 2002 Issued By: Tom Larkin, President 1544 Valwood Parkway, Suite 102 Carrollton, Texas 75006 MDn0201a Revised May 10, 2002

SECTION 4 RATES AND CHARGES

4.2 Dial-Around Compensation Surcharge for Payphones

4.2.1 A Dial-Around Compensation Surcharge applies to all completed consumer intrastate long distance calls placed from a public/semi-public payphone which are not paid on a sent paid basis. The Surcharge applies to:

A. Calling card service B. Collect calls C. Third party billed D. Directory Assistance calls E. Pre-paid card service

4.2.2 The Surcharge does not apply to:

A. Calls paid for by inserting coins B. Calls placed from stations other than public/semi-public payphones C. Calls placed to the Maryland Telecommunications Relay Service for the hearing

impaired D. Any calls for which the payphone provider is otherwise compensated pursuant to

contract with the carrier. 4.2.3 The Dial Around Compensation Surcharge rate is $0.25 per call.

T-NETIX Telecommunications Services, Inc. PSC MD Tariff No. 2 Original Page 31

Issued: September 12, 2002 Effective date: October 21, 2002 Issued By: Tom Larkin, President 1544 Valwood Parkway, Suite 102 Carrollton, Texas 75006 MDn0201a Revised May 10, 2002

SECTION 4 RATES AND CHARGES, CONT'D.

4.3 Institutional Operator Assisted Calling, Cont'd.

4.3.1 Local Institutional Rates and Charges

The following rates and charges apply to local calls placed by inmates of confinement institutions.

USAGE CHARGES: Local Message Charge: $0.50 PER CALL CHARGES: Local Station to Station: $0.60

4.3.2 IntraLATA Institutional Rates and Charges

The following rates and charges apply to non-local calls placed by inmates of confinement institutions. Service is billed in one (1) minute increments following and initial one (1) minute billing period. USAGE CHARGES:

Mileage Band

Day Evening Night/Weekend Initial

Minute Add'l

Minute Initial

Minute Add'l

Minute Initial

Minute Add'l

Minute 0-10 $0.2100 $0.1000 $0.1500 $0.0700 $0.1000 $0.0600

11-16 $0.2200 $0.1500 $0.1800 $0.0900 $0.1200 $0.0700 17-22 $0.2500 $0.1700 $0.2000 $0.1000 $0.1300 $0.0800 23-30 $0.2700 $0.2100 $0.2400 $0.1400 $0.1600 $0.0900 31-40 $0.2800 $0.2200 $0.2500 $0.1700 $0.1800 $0.1100 41-55 $0.2900 $0.2300 $0.2600 $0.1900 $0.1900 $0.1200 56-70 $0.3000 $0.2400 $0.2700 $0.2000 $0.2000 $0.1300

71-124 $0.3100 $0.2500 $0.2800 $0.2100 $0.2100 $0.1400

PER CALL CHARGES: Mechanized Station to Station: $2.00

T-NETIX Telecommunications Services, Inc. PSC MD Tariff No. 2 Fourth Revised Page 32 Cancels Third Revised Page 32

Issued: June 11, 2004 Effective date: June 25, 2004 Issued By Richard Cree, Chief Executive Officer 1544 Valwood Parkway, Suite 102 Carrollton, Texas 75006 MDn0401a

SECTION 4 RATES AND CHARGES, CONT'D. 4.3 Institutional Operator Assisted Calling, Cont'd.

4.3.3 InterLATA Institutional Rates and Charges

The following rates and charges apply to non-local calls placed by inmates of confinement institutions. Service is billed in one (1) minute increments following and initial one (1) minute billing period.

USAGE CHARGES: Per Minute Rate: $0.4500 PER CALL CHARGES: Operator Station Collect: $3.00

4.3.4 Contract - Location 1

Contract - Location 1 provides collect calling from the contracted Confinement Institution. Calls are billed in one (1) minute increments following an initial period of one (1) minute. Contract includes a facility-specific mix of services and non-regulated screening and blocking equipment. Rates are not mileage sensitive nor time-of-day sensitive. A. Option A

1. InterLATA Usage Rates

Rate Per Minute: $0.30

2. InterLATA Per Call Charge

Charge Per Call: $2.55

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T-NETIX Telecommunications Services, Inc. PSC MD Tariff No. 2 Sixth Revised Page 32.1 Cancels Fifth Revised Page 32.1

Issued: October 14, 2011 Effective: November 13, 2011 Issued By Curtis Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 4 RATES AND CHARGES, CONT'D. 4.3 Institutional Operator Assisted Calling, Cont'd.

4.3.4 Contract Location 2 Contract - Location 1 provides collect calling from the contracted Confinement Institution. Calls are billed in one (1) minute increments following an initial period of one (1) minute. Local Institutional Rates and Charges Per Call Surcharge $0.85 IntraLATA Institutional Rates and Charges Standard IntraLATA rates apply as described in section 4.3.2 InterLATA Institutional Rates and Charges Per Minute $0.59 Per Call Surcharge $1.50 4.3.5 Other Charges A. PIN-LOCK® Service

PIN-LOCK®: applies to automated calls placed by inmates of correctional facilities when such calls are provided through T-NETIX’ own processing equipment. PIN-LOCK® provides validation of inmate personal identification numbers (PINs) through voice verification technology for purposes of improved security and reduced potential of fraud and Customer harassment by inmates. Where installation of PIN-LOCK® is requested by correctional facilities, this charge applies in addition to all applicable message charges and operator assistance service charges specified in this tariff.

PIN-LOCK® charge, per call* $ 0.25

*(where requested by confinement facility)

B. Billing Cost Recovery Fee

Billing Cost Recovery Fee: In order to partially offset increased expenses associated with billing calls via local exchange carriers, an undiscountable billing cost recovery fee will apply each billing period in which local or long distance collect calls are billed to a Customer’s local exchange carrier. This fee will be charged only once per billing period regardless of the number of calls. The fee will not apply in any billing period in which no collect calls are billed via the Customer’s local exchange carrier. This fee does not apply to prepaid services paid for by commercial credit card, check, money order or wire, or for services billed directly to the Customer by the Company.

Billing Cost Recovery Fee, per month where applicable $3.49

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T-NETIX Telecommunications Services, Inc. PSC MD Tariff No. 2 Fourth Revised Page 34 Cancels Third Revised Page 34

Issued: October 14, 2011 Effective: November 13, 2011 Issued By: Curtis Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 4 RATES AND CHARGES, CONT'D. 4.4 Prepaid Institutional Calling Services, Cont'd.

4.4.2 AdvanceConnect Accounts

End Users who prefer to pay in advance for Collect Calls that originate from Confinement Facilities, or if the End User’s local exchange carrier does not have a billing and collection agreement with the Company or its intermediary, may set up an AdvanceConnect Account with the Company with a minimum initial fifty dollar ($50) payment. The Account is set up with the initial payment and may be replenished by the End User. Applicable state taxes and fees are calculated and deducted from the balance at the conclusion of the call.

When the balance in an AdvanceConnect Account reaches twenty dollars ($20) or below, the End User will receive an automated courtesy call from the Company notifying the End User with such an announcement. If the End User’s balance reaches zero prior to replenishment of the Account, the End User will be blocked from receiving further calls from any Confinement Facility served by the Company until the balance is replenished or an alternative billing arrangement is made.

The End User may request a refund of the available balance in the AdvanceConnect Account either by written request to the Company or by contacting the Company at its toll free telephone number once the End User verifies certain account information. Any such unused balances will expire in one hundred eighty (180) days following the last call made, unless the balance is either fully depleted or a refund has been requested. No refunds of unused balances will be issued after the expiration date. AdvanceConnect Account service is available twenty-four (24) hours a day, seven (7) days a week to all terminating locations served. Access to such services by the Inmate User may be subject to time-of-day and usage restrictions imposed by individual Confinement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Balances are not charged for incomplete calls. Wireless Administration Fee – a monthly fee of up to $2.99 is applicable to any AdvanceConnect account with a wireless telephone number included as a number authorized to receive calls. This fee applies once per month, per account regardless of the number of wireless telephone numbers authorized. The fee amount will be deducted from the AdvanceConnect account balance on a monthly basis as long as a wireless number remains on the AdvanceConnect account. As of the initial effective date of this fee, existing AdvanceConnect accounts with existing authorized wireless numbers will be Grandfathered and the Wireless Administration Fee will not apply. If an existing AdvanceConnect account adds or changes a wireless number on the account, the Wireless Administration Fee will apply going forward.

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T-NETIX Telecommunications Services, Inc. PSC MD Tariff No. 2 Fourth Revised Page 35 Cancels Third Revised Page 35

Issued: February 17, 2012 Effective: March 18, 2012 Issued By: Curtis Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SECTION 4 RATES AND CHARGES, CONT'D.

4.4 Prepaid Institutional Calling Services, Cont'd.

4.4.4 Prepaid Institutional Calling Services - Rates and Charges The rates listed below are applicable to the Company’s Prepaid Services. For billing

purposes, call timing is rounded up to the next full minute increment after a minimum initial period of one (1) minute. No time of day, holiday or volume discounts apply.

A. Option 1

Rates and charges for Prepaid Institutional Calling Services are provided at a ten percent discount off standard institutional collect rates and charges.

B. Option 2

Rate, per minute of use 0.50

An additional per call service charge of $1.50 will apply to all completed prepaid calling card IntraLATA and InterLATA telephone calls. C. Option 3

Rates and charges for prepaid calling services are provided at the standard contracted collect call rates applicable to the facility requesting prepaid services.

(D) AdvanceConnect Accounts

The rates for AdvanceConnect Accounts are the same as those for automated Collect Call service.

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Securus Technologies, Inc. PA P.U.C. Tariff No. 1 Canceling Evercom Systems, Inc. PA P.U.C. Tariff No. 3 in its entirety. Third Revised Title Page Supplement No. 3 Cancels Second Revised Title Page

Issued: June 11, 2012 Effective: June 12, 2012 BY: Curtis Hopfinger Director, Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

REGULATIONS AND SCHEDULE OF CHARGES

APPLICABLE TO INTEREXCHANGE RESELLER SERVICES

WITHIN THE COMMONWEALTH OF PENNSYLVANIA

PROVIDED BY

SECURUS TECHNOLOGIES, INC.

This tariff contains the descriptions, regulations and rates applicable to intrastate telecommunications services furnished by Securus Technologies, Inc. to Correctional Institutions for use by Inmates within the Commonwealth of Pennsylvania. This tariff is on file with the Pennsylvania Public Utility Commission. Copies may be inspected, during normal business hours, at the Company’s principal place of business at 14651 Dallas Parkway, Suite 600, Dallas, Texas 75254, telephone number (972) 277-0300.

Securus Technologies, Inc. PA P.U.C. Tariff No. 1 Canceling Evercom Systems, Inc. PA P.U.C. Tariff No. 3 in its entirety. Original Page No. 16

Issued: November 8, 2010 Effective: November 9, 2010 BY: Curtis Hopfinger Director, Government & Regulatory Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

5. PAYMENTS AND CHARGES (Continued)

5.4 Returned Check Charge

A charge of $25, or applicable maximum state returned check charge, may be applied if a check or draft presented for payment of service is not accepted by the institution on which it is written.

5.5 Deposits No advance deposits are required. 5.6 Taxes

All federal, state, and local taxes for operator assisted calls are billed as separate line items and are not included in the quoted rates, with the exception of Debit Account calls.

5.7 Credit Card/Check-by-Phone Payment Processing Fee

A payment processing fee in the amount of $6.95 is applicable to credit card payments and check-by-phone payments submitted to the Company. This fee does not apply to payments mailed to the company or submitted via a customer’s online banking service.

Securus Technologies, Inc. PA P.U.C. Tariff No. 1 Canceling Evercom Systems, Inc. PA P.U.C. Tariff No. 3 in its entirety. First Revised Page No. 19 Supplement No. 3 Cancels Original Page No. 19

Issued: June 11, 2012 Effective: June 12, 2012 BY: Curtis Hopfinger Director, Government & Regulatory Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

6. RATES AND CHARGES (CONTINUED)

6.3 AdvanceConnect Accounts

End Users who prefer to pay in advance for Collect Calls that originate from Confinement Facilities, or else if the End User’s local exchange carrier does not have a billing and collection agreement with the Company or its intermediary, may set up an AdvanceConnect Account with the Company with a minimum initial fifty dollar ($50) payment. The Account is set up with the initial payment and may be replenished by the End User. Applicable state taxes and fees are calculated and deducted from the balance at the conclusion of the call.

When the balance in an AdvanceConnect Account reaches twenty dollars ($20) or below, the End User will receive an automated courtesy call from the Company notifying the End User with such an announcement. If the End User’s balance reaches zero prior to replenishment of the Account, the End User will be blocked from receiving further calls from any Confinement Facility served by the Company until the balance is replenished or an alternative billing arrangement is made.

The End User may request a refund of the available balance in the AdvanceConnect Account either by written request to the Company or by contacting the Company at its toll free telephone number once the End User verifies certain account information. Any such unused balances will expire in one hundred eighty (180) days following the last call made, unless the balance is either fully depleted or a refund has been requested. Refunds are subject to a processing fee of up to $4.95 and no refunds will be issued for accounts reflecting a balance of $4.95 or less; this policy applies only to accounts established on or after November 1, 2008. No refunds of unused balances will be issued after the expiration date.

AdvanceConnect Account service is available twenty-four (24) hours a day, seven (7) days a week to all terminating locations served. Access to such services by the Inmate User may be subject to time-of-day and usage restrictions imposed by individual Confinement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Balances are not charged for incomplete calls.

(C) (C)

Securus Technologies, Inc. PA P.U.C. Tariff No. 1 Canceling Evercom Systems, Inc. PA P.U.C. Tariff No. 3 in its entirety. Original Page No. 20

Issued: November 8, 2010 Effective: November 9, 2010 BY: Curtis Hopfinger Director, Government & Regulatory Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

6. RATES AND CHARGES (CONTINUED)

6.4 Prepaid Services Rates

The rates listed below are applicable to the Company’s Prepaid Services. For billing purposes, call timing is rounded up to the next full minute increment after a minimum initial period of one (1) minute. No time of day, holiday or volume discounts apply.

6.4.1 Prepaid Calling Cards and Debit Accounts Option 1 PER MINUTE USAGE CHARGE $0.50

An additional per call service charge of $1.50 will apply to all completed prepaid calling card IntraLATA and InterLATA telephone calls.

Option 2

Rates and charges for prepaid calling services are provided at a ten percent discount off standard operator assisted collect call rates.

Option 3

Rates and charges for prepaid calling services are provided at the standard contracted collect call rates applicable to the facility requesting prepaid services.

Option 4

Due to the limitations of certain billing platforms, Options 2 and 3 above may not be available at all facilities. In such cases an averaged or median rate is available and will be based upon the collect rates charged at the facility. Any such rates will be agreed upon by contract.

6.4.2 AdvanceConnect Accounts

The rates for AdvanceConnect Accounts are the same as those for automated Collect Call service.

Securus Technologies, Inc. PA P.U.C. Tariff No. 1 Canceling Evercom Systems, Inc. PA P.U.C. Tariff No. 3 in its entirety. Second Revised Page No. 21 Supplement No. 2 Cancels First Revised Page No. 21

Issued: November 3, 2011 Effective: November 4, 2011 BY: Curtis Hopfinger Director, Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

6. RATES AND CHARGES (CONTINUED)

6.5 Contract Services

At the option of the Company, service may be offered on a contract basis to meet specialized requirements of the Confinement Facility not contemplated in this tariff. The terms of each contract shall be mutually agreed upon between the Confinement Facility and the Company and may include discounts off of rates contained herein, waiver of recurring or nonrecurring charges, charges for specially designed and constructed services not contained in the Company’s general service offerings, or other customized features. The terms of the contract may be based partially or completely on the term and volume commitment, type of originating or terminating access, mixture of services for other distinguishing features. Service shall be available to all similarly situated Confinement Facilities for a fixed period of time following the initial offering to the first contract Confinement Facility as specified in each individual contract.

6.6 Bill Statement Fee An undiscountable bill statement fee of $3.49 may be applied to an End User’s local exchange carrier bill in each month in which Collect Calls from Confinement Facilities are billed, regardless of the number of calls accepted. The bill statement fee is a monthly charge to recover some of the Company’s expenses associated with calls from Confinement Facilities served by the Company and that are billed through local exchange carriers. No fee will be assessed in any month if no Collect Calls are accepted. This fee will not be assessed on End Users that prepay for their services or those that are directly billed by the Company.

6.7 SECUREvoice™ This charge may apply to automated calls place by inmates of confinement facilities when such calls are provided through Securus Technologies, Inc.’s own processing equipment. SECUREvoice™ provides validation of inmate personal identification numbers (PINs) through voice verification technology for purposes of improved security and reduced potential of fraud and consumer harassment by inmates. Where installation of SECUREvoice™ is requested by confinement facilities, a per call service charge of $0.25 applies in addition to all applicable message charges, operator assistance service charges and other miscellaneous service charges.

(I)

Issued: June 11, 2012 Effective: June 12, 2012By: Curtis Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

T-NETIX TELECOMMUNICATIONS SERVICES, INC. Supplement No. 14 Telephone-Pa. P.U.C. No. 2 Eighth Revised Title Sheet 1 Cancels Seventh Revised Title Sheet 1

REGULATIONS AND SCHEDULE OF CHARGES

APPLICABLE TO INTEREXCHANGE RESELLER SERVICES

WITHIN THE STATE OF PENNSYLVANIA

PROVIDED BY

T-NETIX TELECOMMUNICATIONS SERVICES, INC.

This tariff contains the descriptions, regulations, and rates applicable to intrastate interexchange telecommunications resale services provided by T-NETIX Telecommunications Services, Inc. ("T-NETIX") to Correctional Institutions for use by Inmates by within the Commonwealth of Pennsylvania. This tariff is on file with the Pennsylvania Public Utility Commission. Copies may be inspected during normal business hours at the Company's principal place of business.

THIS TARIFF REPLACES PENNSYLVANIA P.U.C. TARIFF NO. 1 OF GATEWAY TECHNOLOGIES, INC. IN ITS ENTIRETY.

Issued: 07/09/02 Effective: 08/08/02By: Tom Larkin, President 1544 Valwood Parkway, Suite 102 Carrollton, Texas 75006 PAn0201

T-NETIX TELECOMMUNICATIONS SERVICES, INC. Telephone-Pa. P.U.C. No. 2 Original Sheet 14

SECTION 2 - RULES AND REGULATIONS, (CONT'D.) 2.5 Taxes and Fees, (Cont'd.)

2.5.1 Public Telephone Surcharge

In order to recover the Company’s expenses to comply with the FCC’s pay telephone compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call charge is applicable to all interstate, intrastate and international calls that originate from any domestic pay telephone used to access the Company's services. This surcharge, which is in addition to standard tariffed usage charges and any applicable service charges and surcharges associated with the Company's service, applies for the use of the instrument used to access the Company's service and is unrelated to the service accessed from the pay telephone.

Pay telephones include coin-operated and coinless phones owned by local telephone companies, independent companies and other interexchange carriers. The Public Pay Telephone Surcharge applies to the initial completed call and any re-originated call (i.e., using the A#@ symbol).

Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice containing the usage charges for the surcharged call. In cases where proper pay telephone coding digits are not transmitted to the Company prior to completion of a call, the Public Pay Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained information from a carrier that the originating station is an eligible pay telephone.

The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays for service by inserting coins during the progress of the call.

Rate per Call, per minute $0.26

Issued: May 22, 2008 Effective: May 23, 2008By: Curtis Hopfinger, Director – Government & Regulatory Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

Supplement No. 7 T-NETIX TELECOMMUNICATIONS SERVICES, INC. Telephone-Pa. P.U.C. No. 2 First Revised Sheet 16 Cancels Original Sheet 16

SECTION 2 - RULES AND REGULATIONS, (CONT'D.) 2.7 Billing and Payment For Service, (Cont'd.)

2.7.3 Validation of Credit

The Company reserves the right to validate the creditworthiness of Customers and billed parties through available verification procedures. Where a requested billing method cannot be validated or maximum credit amount established, the Company may refuse to provide service.

Services provided by the Company are available to inmates of confinement facilities in accordance with facility-authorized programs. The Company may request that the confinement facility adopt, as part of its program, terms that enable the Company to collect the charges for all inmate calls, including without limitation, the blocking of calls by the Company to certain telephone numbers when the amount charged to such a telephone number exceeds a predetermined amount or becomes past due.

2.7.4 Deposits

The Company does not normally require deposits. However the company reserves the right to collect a deposit from parties who are billed for collect calls from inmates.

2.7.5 Advance Payments

The Company does not normally require advance payments for service. However, T-NETIX reserves the right to collect an amount not to exceed one (1) month’s estimated charges as an advance payment for service. This will be applied against the next month’s charges and a new advance payment may be collected for the next month, if necessary.

2.7.6 Return Check Charge

A return check charge of $25.00 will be assessed for checks returned for insufficient funds.

2.7.7 Credit Card/Check-by-Phone Payment Processing Fee

A payment processing fee in the amount of $6.95 is applicable to credit card payments and check-by-phone payments submitted to the Company. This fee does not apply to payments mailed to the company or submitted via a customer’s online banking service.

(C) (C)

Issued: June 18, 2010 Effective: June 19, 2010By: Curtis Hopfinger, Director – Government & Regulatory Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

T-NETIX TELECOMMUNICATIONS SERVICES, INC. Supplement No. 10 Telephone-Pa. P.U.C. No. 2 Fifth Revised Sheet 24 Cancels Fourth Revised Sheet 24

SECTION 3 - DESCRIPTION OF SERVICE, (CONT'D.) 3.5 Prepaid Institutional Calling Services, (Cont'd.)

3.5.2 AdvanceConnect Accounts

End Users who prefer to pay in advance for Collect Calls that originate from Confinement Facilities, or if the End User’s local exchange carrier does not have a billing and collection agreement with the Company or its intermediary, may set up an AdvanceConnect Account with the Company with a minimum initial fifty dollar ($50) payment. The Account is set up with the initial payment and may be replenished by the End User. Applicable state taxes and fees are calculated and deducted from the balance at the conclusion of the call.

When the balance in an AdvanceConnect Account reaches twenty dollars ($20) or below, the End User will receive an automated courtesy call from the Company notifying the End User with such an announcement. If the End User’s balance reaches zero prior to replenishment of the Account, the End User will be blocked from receiving further calls from any Confinement Facility served by the Company until the balance is replenished or an alternative billing arrangement is made.

The End User may request a refund of the available balance in the AdvanceConnect Account either by written request to the Company or by contacting the Company at its toll free telephone number once the End User verifies certain account information. Any such unused balances will expire in one hundred eighty (180) days following the last call made, unless the balance is either fully depleted or a refund has been requested. Refunds are subject to a processing fee of up to $4.95 and no refunds will be issued for accounts reflecting a balance of $4.95 or less; this policy applies only to accounts established on or after November 1, 2008. No refunds of unused balances will be issued after the expiration date. AdvanceConnect Account service is available twenty-four (24) hours a day, seven (7) days a week to all terminating locations served. Access to such services by the Inmate User may be subject to time-of-day and usage restrictions imposed by individual Confinement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Balances are not charged for incomplete calls.

(C)

(C)

Issued: 07/09/02 Effective: 08/08/02By: Tom Larkin, President 1544 Valwood Parkway, Suite 102 Carrollton, Texas 75006 PAn0201

T-NETIX TELECOMMUNICATIONS SERVICES, INC. Telephone-Pa. P.U.C. No. 2 Original Sheet 27

SECTION 4 – RATES, (CONT'D.) 4.4 Automated Collect-Only IntraLATA Long Distance Service

Usage Rates:

Min. Max.Per Minute Charge $0.10 HITDR*

Per Call Service Charge

A per call service charge applies to all completed collect-only calls.

Min. Max.Operator Station to Station, Automated $1.00 HITC**

*HITDR – Highest Interexchange Transporter Daytime Rate **HITC – Highest Interexchange Transporter Charge

Issued: 07/09/02 Effective: 08/08/02By: Tom Larkin, President 1544 Valwood Parkway, Suite 102 Carrollton, Texas 75006 PAn0201

T-NETIX TELECOMMUNICATIONS SERVICES, INC. Telephone-Pa. P.U.C. No. 2 Original Sheet 28

SECTION 4 – RATES, (CONT'D.) 4.5 Automated Collect-Only InterLATA Long Distance Service

Usage Rates:

Min. Max.Per Minute Charge $0.10 HITDR*

Per Call Service Charge

A per call service charge applies to all completed collect-only calls.

Min. Max.Operator Station to Station, Automated $1.00 HITC**

4.6 Automated Collect-Only Local Service

For local calls, the following rates apply. In addition to usage charges, a per-call service charge applies to all completed local automated collect call.

Weekday Rate Night & Weekday Rate Min. Max. Min. Max. $0.05 HITDR* $0.02 HITDR*

Per Call Service Charge:

A per call service charge applies to all completed collect-only calls.

Min. Max. Mechanized Station to Station $1.00 HITC**

*HITDR – Highest Interexchange Transporter Daytime Rate **HITC – Highest Interexchange Transporter Charge

Issued: January 20, 2012 Effective: January 21, 2012By: Curtis Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

T-NETIX TELECOMMUNICATIONS SERVICES, INC. Supplement No. 13 Telephone-Pa. P.U.C. No. 2 Ninth Revised Sheet 29 Cancels Eighth Revised Sheet 29

SECTION 4 – RATES, (CONT'D.) 4.7 PIN-LOCK® Rates and Charges

Min. Max. PIN-LOCK® charge, per call* $0.05 HITC**

*(where requested by confinement facility)

4.8 Prepaid Institutional Calling Services - Rates and Charges

1. Option 1

Rates and charges for Prepaid Institutional Calling Services are provided at a ten percent discount off standard institutional collect rates and charges.

2. Option 2

Min. Max.

Rate, per minute of use $0.10 HITDR*

An additional per call service charge will apply to all completed prepaid calling card IntraLATA and InterLATA telephone calls.

Min. Max.

Per call surcharge $1.00 HITC*

3. Option 3

Rates and charges for prepaid calling services are provided at the standard contracted collect call rates applicable to the facility requesting prepaid services.

4. AdvancedConnect

The rates for AdvanceConnect Accounts are the same as those for automated Collect Call service.

4.9 Bill Statement Fee

Per month where applicable $3.49

*HITDR – Highest Interexchange Transporter Daytime Rate

**HITC – Highest Interexchange Transporter Charge

(C)

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

1

SERVICES AND RATES

Interstate Institutional Operator Assisted Calls Automated operator assisted collect calling services for use by inmates of confinement facilities are charged individually for each call placed through the company’s network. Consumers are billed based on their use of the company’s service. Charges may vary by service offering, mileage, class of call, time of day, day of week and/or call duration. Unless otherwise specified, charges consist of a usage charge plus an operator service charge. A. Interstate Collect Rates and Charges

The rates listed below are those charged for interstate calls from most confinement facilities. However, rates may vary if service is offered on an individual contract basis to meet specialized requirements of the confinement facility. These exceptions are listed herein under section D.

Usage Rate Per Minute: $0.89 Operator Service Charge Per Call: $3.95

B. Prepaid Institutional Calling Services Rates and Charges Option 1

Rates and charges for prepaid calling services are provided at a ten percent discount off standard operator assisted collect call rates.

Option 2

Rate, per minute of use: $0.50

Option 3

Rate, per minute of use: $0.60

Option 4

Rates and charges for prepaid calling services are provided at the standard contracted collect call rates applicable to the facility requesting prepaid services. AdvanceConnect The rates for AdvanceConnect Accounts are the same as those for automated Collect Call service.

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

2

SERVICES AND RATES (Continued)

C. Other Charges

1. Billing Statement Fee: In order to partially offset increased expenses associated with billing calls through local telephone companies, a billing fee may apply each billing period in which local or long distance collect calls are billed to a consumer’s local telephone company. This fee will be charged only once per billing period regardless of the number of calls. The fee will not apply in any billing period in which no collect calls are billed via the consumer’s local telephone company. This fee does not apply to prepaid services or for services billed directly to the consumer by the company.

Bill Statement Fee

Bill Statement Fee, per month where applicable: $3.49 2. Bill Processing Charge: An undiscountable bill processing charge of up to $1.49 may be applied to an End User’s direct bill in each month in which collect calls from Confinement Facilities are billed, regardless of the number of calls accepted. The bill processing charge is a monthly fee to recover some of the Company’s billing expenses associated with calls from Confinement Facilities served by the Company. No charge will be assessed in any month if no collect calls are accepted. This charge will not be assessed on End Users who prepay for their services.

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

3

SERVICES AND RATES (Continued) C. Other Charges (Continued)

3. Voice Biometrics (f/k/a SECUREvoice™): This charge may apply to automated calls placed by inmates of confinement facilities when such calls are provided through Securus Technologies, Inc. own processing equipment. Voice Biometrics provides validation of inmate personal identification numbers (PINs) through voice verification technology for purposes of improved security and reduced potential of fraud and consumer harassment by inmates. Where installation of Voice Biometrics is requested by confinement facilities, this charge applies in addition to all applicable message charges and operator assistance service charges.

Voice Biometrics Rates and Charges

Per Call Charge (where available, at the request of a confinement facility): $ 0.40

4. Federal Regulatory Recovery Fee: The Federal Regulatory Recovery Fee helps recover costs associated with the provision of state-to-state and international long distance services including the administration of the federal universal service fund (USF), other federal regulatory fees, proceedings and compliance items. The Federal Regulatory Recovery Fee of $3.49 applies each month in which an end-user accepts state-to-state and/or international calls. This fee includes the USF Administrative Fee. 5. USF Administrative Fee: The federal government requires that all telephone companies providing interstate service contribute to a fund to make phone service affordable and available to all Americans, including consumers with low incomes, those living in areas where the cost of providing telephone service is high as well as to schools, libraries, and rural health care providers. The law permits companies to pass this charge on to its consumers. This fee, which is known as the federal Universal Service Fund fee (USF), is based on a specific percentage of the cost of interstate calls that is set by the federal government. Companies are also permitted to charge the consumer an administrative fee to cover their costs for administering the government’s USF fees. The USF administrative fee is assessed on consumers that accept interstate calls.

USF Administrative Fee $1.00

6. Return Check Charge: A return check charge of $25.00 will be assessed for checks returned for insufficient funds. 7. Credit Card/Check-by-Phone Payment Processing Fee: A payment processing fee in the amount of $6.95 is applicable to credit card payments and check-by-phone payments submitted to the Company. This fee does not apply to payments mailed to the company or submitted via a customer’s online banking service.

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

4

SERVICES AND RATES (Continued) C. Other Charges (Continued)

8. Prepaid Expiration and Refund Policy: The End User may request a refund of the available balance in an AdvanceConnect Account either by written request to the Company or by contacting the Company at its toll free telephone number once the End User verifies certain account information. Any such unused balances will expire in one hundred eighty (180) days following the last call made, unless the balance is either fully depleted or a refund has been requested. Refunds are subject to a processing fee of up to $4.95 and no refunds will be issued for accounts reflecting a balance of $4.95 or less. No refunds of unused balances will be issued after the expiration date. 9. Wireless Administration Fee – a monthly fee of up to $2.99 is applicable to any AdvanceConnect account with a wireless telephone number included as a number authorized to receive calls. This fee applies once per month, per account regardless of the number of wireless telephone numbers authorized. The fee amount will be deducted from the AdvanceConnect account balance on a monthly basis as long as a wireless number remains on the AdvanceConnect account. As of the initial effective date of this fee, existing AdvanceConnect accounts with existing authorized wireless numbers will be Grandfathered and the Wireless Administration Fee will not apply. If an existing AdvanceConnect account adds or changes a wireless number on the account, the Wireless Administration Fee will apply going forward. 10. Inmate Debit – Inmate Debit is a prepaid telephone account offering made available to Inmates by the Company when permitted by the Confinement Facility. Inmates fund and replenish their Inmate Debit account through electing to transfer funds from either their facility’s inmate trust fund or commissary account to their Inmate Debit account. Inmate Debit accounts may also be funded by inmate friends and family members via the Company’s points-of-sale. Funds placed in this account become the property of the inmate.

Refunds of unused Inmate Debit account balances are issued by the entity controlling the actual cash deposits, which is either the Company, the commissary, the Confinement Facility or its agent, depending on the specific arrangements, unless otherwise directed by state law. Depending on the entity issuing the refund, refund fees and/or minimum refund amounts may apply. The prepaid balance expires ninety (90) days from the date of the last call placed on the Inmate Debit account unless alternative arrangements are expressly requested by the Confinement Facility. No refunds of unused balances will be issued after the expiration date.

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

5

SERVICES AND RATES (Continued)

D. Contract Collect Rates

At the option of the company, service may be offered on an individual contract basis to meet specialized requirements of the confinement facility. In some instances, the interstate rates may differ to meet the specialized requirements, which are determined by contract. The following contract rates are currently effective at certain Securus facilities and are available to similarly situated facilities. Calls are billed in one (1) minute increments following an initial period of one (1) minute. Contract includes a facility-specific mix of services and non-regulated screening and blocking equipment. Rates are not mileage sensitive or time-of-day sensitive.

Surcharge First Minute Additional Minute 0.00 0.0900 0.0900 0.00 0.2000 0.2000 0.00 0.2200 0.2200 0.00 0.2550 0.2550 0.00 0.3245 0.3245 0.00 0.4300 0.4300 0.00 0.5000 0.5000 0.00 0.7300 0.7300 0.25 0.2500 0.2500 0.50 0.1000 0.1000 0.50 0.5000 0.5000 0.65 0.0000 0.0000 0.90 0.1000 0.1000 1.00 0.0500 0.0500 1.00 0.1000 0.1000 1.00 0.2500 0.2500 1.00 0.5000 0.5000 1.10 0.2500 0.2500 1.20 0.0400 0.0400 1.25 0.1500 0.1500 1.25 0.3000 0.3000 1.30 0.2000 0.2000 1.31 0.1300 0.1300 1.35 0.4800 0.4800 1.45 0.1400 0.1400 1.50 0.1000 0.1000 1.50 0.1400 0.1400 1.50 0.1500 0.1500 1.50 0.2000 0.2000 1.50 0.2500 0.2500 1.50 0.3000 0.3000 1.50 0.3010 0.3010 1.50 0.3100 0.3100 1.50 0.4000 0.4000 1.52 0.3420 0.3420

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

6

SERVICES AND RATES (Continued)

D. Contract Collect Rates (Continued)

Surcharge First Minute Additional Minute 1.58 0.1500 0.15001.75 0.1000 0.10001.75 0.2000 0.20001.75 0.3000 0.30001.75 0.3500 0.35001.90 0.3000 0.30001.98 0.4450 0.44502.00 0.0000 0.00002.00 0.1000 0.10002.00 0.1500 0.15002.00 0.2000 0.20002.00 0.2500 0.25002.00 0.3000 0.30002.00 0.4000 0.40002.00 0.5000 0.50002.15 0.1500 0.15002.15 0.2700 0.17002.15 0.3000 0.30002.25 0.1000 0.10002.25 0.1500 0.15002.25 0.2000 0.20002.25 0.2500 0.25002.25 0.3000 0.30002.25 0.3500 0.35002.25 0.4000 0.40002.25 0.5000 0.50002.25 0.5500 0.55002.30 0.0000 0.00002.35 0.3000 0.30002.35 0.3500 0.35002.40 0.1000 0.10002.40 0.1500 0.15002.40 0.2000 0.20002.40 0.2500 0.2500

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

7

SERVICES AND RATES (Continued) D. Contract Collect Rates (Continued)

Surcharge First Minute Additional Minute 2.40 0.3000 0.24002.40 0.4000 0.40002.45 0.4000 0.40002.50 0.0000 0.17002.50 0.1000 0.10002.50 0.1300 0.13002.50 0.1500 0.15002.50 0.2000 0.20002.50 0.2500 0.25002.50 0.2510 0.25102.50 0.2600 0.26002.50 0.3000 0.30002.50 0.3010 0.30102.50 0.3500 0.35002.50 0.3510 0.35102.50 0.5000 0.50002.50 0.5010 0.50102.50 0.6000 0.60002.50 0.7500 0.75002.51 0.4500 0.45002.60 0.6510 0.65102.65 0.1500 0.15002.65 0.2000 0.20002.65 0.2500 0.25002.65 0.5000 0.50002.70 0.3000 0.30002.74 0.1000 0.10002.75 0.2000 0.20002.75 0.2500 0.25002.75 0.2510 0.25102.75 0.2750 0.27502.75 0.3200 0.32002.75 0.4000 0.40002.75 0.5000 0.50002.75 0.5010 0.5010

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

8

SERVICES AND RATES (Continued) D. Contract Collect Rates (Continued)

Surcharge First Minute Additional Minute 2.75 0.5500 0.55002.75 0.7510 0.75102.84 0.6408 0.64082.85 0.4500 0.45002.85 0.5000 0.50002.90 0.3000 0.30002.90 0.3500 0.35002.95 0.8000 0.80003.00 0.0000 0.30003.00 0.1000 0.10003.00 0.2010 0.20103.00 0.2500 0.25003.00 0.3010 0.30103.00 0.3500 0.35003.00 0.3700 0.37003.00 0.4000 0.40003.00 0.4500 0.45003.00 0.5000 0.50003.00 0.5010 0.50103.00 0.8900 0.89003.16 0.7120 0.71203.25 0.0000 0.30003.25 0.6500 0.65003.25 0.6510 0.65103.35 0.3000 0.30003.40 0.2010 0.20103.40 0.8900 0.89003.50 0.0890 0.89003.50 0.1000 0.10003.50 0.3000 0.30003.50 0.3010 0.30103.50 0.3200 0.32003.50 0.3500 0.35003.50 0.4000 0.40003.50 0.4510 0.4510

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

9

SERVICES AND RATES (Continued) D. Contract Collect Rates (Continued)

Surcharge First Minute Additional Minute 3.50 0.5000 0.50003.50 0.5010 0.50103.50 0.5500 0.55003.50 0.6510 0.65103.50 0.7410 0.74103.50 0.7900 0.79003.50 0.8200 0.82003.50 0.8910 0.89103.55 0.6500 0.65003.55 0.7600 0.76003.56 0.5900 0.59003.60 0.0000 0.00003.70 0.8500 0.85003.81 0.8010 0.80103.90 0.6900 0.69003.95 0.3000 0.30003.95 0.3010 0.30103.95 0.4000 0.40003.95 0.4500 0.45003.95 0.5900 0.59003.95 0.6900 0.69003.95 0.7900 0.79003.95 0.8910 0.89103.98 0.8900 0.89004.00 0.4500 0.45004.00 0.8900 0.89004.09 0.7400 0.74004.09 0.8900 0.89004.20 0.8900 0.89004.21 0.9500 0.95004.25 0.3200 0.32004.25 0.5000 0.50004.25 0.5010 0.50104.25 0.8900 0.89004.34 0.7400 0.7400

Securus Technologies, Inc. Interstate Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

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SERVICES AND RATES (Continued) D. Contract Collect Rates (Continued)

Surcharge First Minute Additional Minute 4.34 0.7410 0.74104.35 0.6900 0.69004.35 0.8900 0.89004.35 0.8910 0.89104.42 0.8900 0.89004.45 0.8900 0.89004.49 0.7400 0.74004.50 0.2500 0.25004.82 0.8900 0.89004.84 0.8600 0.86004.95 0.7410 0.74104.99 0.8900 0.89005.00 0.0000 0.00005.50 0.0000 0.00008.50 0.0000 0.0000

10.00 0.0000 0.000011.00 0.0000 0.0000

T-NETIX Telecommunications Services, Inc. Interstate and International Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

1

SERVICES AND RATES Interstate Institutional Operator Assisted Calling Automated operator assisted collect calling services for use by inmates of confinement facilities are charged individually for each call placed through the company’s network. End users are billed based on their use of the company’s service. Charges may vary by service offering, mileage, class of call, time of day, day of week and/or call duration. Unless otherwise specified, charges consist of a usage charge plus an operator service charge. A. Interstate Collect Rates and Charges

The rates listed below are those charged for interstate calls from most confinement facilities. However, rates may vary if service is offered on an individual contract basis to meet specialized requirements of the confinement facility. These exceptions are listed herein under section D.

Usage Rate Per Minute: $0.74 Operator Service Charge Per Call: $4.09

B. Prepaid Institutional Calling Services

Rates and Charges

Option 1 Rates and charges for Prepaid Institutional Calling Services are provided at a ten percent discount off standard institutional collect rates and charges.

Option 2 Rate, per minute of use $0.50

Option 3

Rate, per minute of use: $0.60

Option 4

Rates and charges for prepaid calling services are provided at the standard contracted collect call rates applicable to the facility requesting prepaid services.

AdvanceConnect

The rates for AdvanceConnect Accounts are the same as those for automated Collect Call service.

T-NETIX Telecommunications Services, Inc. Interstate and International Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

2

SERVICES AND RATES (Continued)

Interstate Institutional Operator Assisted Calling (Continued)

C. Other Charges

1. Voice Biometrics: (f/k/a PIN-LOCK®/Secure Voice): Applies to automated calls placed by inmates of correctional facilities when such calls are provided through T-NETIX’ own processing equipment. Voice Biometrics provides validation of inmate personal identification numbers (PINs) through voice verification technology for purposes of improved security and reduced potential of fraud and customer harassment by inmates. Where installation of Voice Biometrics is requested by correctional facilities, this charge applies in addition to all applicable message charges and operator assistance service charges specified in this tariff.

Voice Biometrics Rates and Charges

Per Call Charge (where available, at the request of a confinement facility) $ 0.40

2. Billing Cost Recovery Fee: In order to partially offset increased expenses associated with billing calls via local exchange carriers, an undiscountable billing cost recovery fee will apply each billing period in which local or long distance collect calls are billed to a customer’s local exchange carrier. This fee will be charged only once per billing period regardless of the number of calls. The fee will not apply in any billing period in which no collect calls are billed via the customer’s local exchange carrier. This fee does not apply to prepaid services paid for by commercial credit card, check, money order or wire, or for services billed directly to the customer by the company.

Billing Cost Recovery Fee

Billing Cost Recovery Fee, per month where applicable $3.49

3. Bill Processing Charge: An undiscountable bill processing charge of up to $1.49 may be applied to an End User’s direct bill in each month in which collect calls from Confinement Facilities are billed, regardless of the number of calls accepted. The bill processing charge is a monthly fee to recover some of the Company’s billing expenses associated with calls from Confinement Facilities served by the Company. No charge will be assessed in any month if no collect calls are accepted. This charge will not be assessed on End Users who prepay for their services.

T-NETIX Telecommunications Services, Inc. Interstate and International Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

3

SERVICES AND RATES (Continued)

Interstate Institutional Operator Assisted Calling (Continued)

C. Other Charges (Continued)

4. Federal Regulatory Recovery Fee: The Federal Regulatory Recovery Fee helps recover costs associated with the provision of state-to-state and international long distance services including the administration of the federal universal service fund (USF), other federal regulatory fees, proceedings and compliance items. The Federal Regulatory Recovery Fee of $3.49 applies each month in which an end-user accepts state-to-state and/or international calls. This fee includes the USF Administrative Fee. 5. USF Administrative Fee: The federal government requires that all telephone companies providing interstate service contribute to a fund to make phone service affordable and available to all Americans, including consumers with low incomes, those living in areas where the cost of providing telephone service is high as well as to schools, libraries, and rural health care providers. The law permits companies to pass this charge on to its consumers. This fee, which is known as the federal Universal Service Fund fee (USF), is based on a specific percentage of the cost of interstate calls that is set by the federal government. Companies are also permitted to charge the consumer an administrative fee to cover their costs for administering the government’s USF fees. The USF administrative fee is assessed on consumers that accept interstate calls.

USF Administrative Fee $1.00

6. Return Check Charge: A return check charge of $25.00 will be assessed for checks returned for insufficient funds. 7. Credit Card/Check-by-Phone Payment Processing Fee: A payment processing fee in the amount of $6.95 is applicable to credit card payments and check-by-phone payments submitted to the Company. This fee does not apply to payments mailed to the company or submitted via a customer’s online banking service. 8. Prepaid Expiration and Refund Policy: The End User may request a refund of the available balance in an AdvanceConnect Account either by written request to the Company or by contacting the Company at its toll free telephone number once the End User verifies certain account information. Any such unused balances will expire in one hundred eighty (180) days following the last call made, unless the balance is either fully depleted or a refund has been requested. Refunds are subject to a processing fee of up to $4.95 and no refunds will be issued for accounts reflecting a balance of $4.95 or less. No refunds of unused balances will be issued after the expiration date. 9. Wireless Administration Fee – a monthly fee of up to $2.99 is applicable to any AdvanceConnect account with a wireless telephone number included as a number authorized to receive calls. This fee applies once per month, per account regardless of the number of wireless telephone numbers authorized. The fee amount will be deducted from the AdvanceConnect account balance on a monthly basis as long as a wireless number remains on the AdvanceConnect account. As of the initial effective date of this fee, existing AdvanceConnect accounts with existing authorized wireless numbers will be Grandfathered and the Wireless Administration Fee will not apply. If an existing AdvanceConnect account adds or changes a wireless number on the account, the Wireless Administration Fee will apply going forward.

T-NETIX Telecommunications Services, Inc. Interstate and International Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

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SERVICES AND RATES (Continued)

Interstate Institutional Operator Assisted Calling (Continued)

C. Other Charges (Continued) 10. Inmate Debit – Inmate Debit is a prepaid telephone account offering made available to Inmates by the Company when permitted by the Confinement Facility. Inmates fund and replenish their Inmate Debit account through electing to transfer funds from either their facility’s inmate trust fund or commissary account to their Inmate Debit account. Inmate Debit accounts may also be funded by inmate friends and family members via the Company’s points-of-sale. Funds placed in this account become the property of the inmate. Refunds of unused Inmate Debit account balances are issued by the entity controlling the actual cash deposits, which is either the Company, the commissary, the Confinement Facility or its agent, depending on the specific arrangements, unless otherwise directed by state law. Depending on the entity issuing the refund, refund fees and/or minimum refund amounts may apply. The prepaid balance expires ninety (90) days from the date of the last call placed on the Inmate Debit account unless alternative arrangements are expressly requested by the Confinement Facility. No refunds of unused balances will be issued after the expiration date.

T-NETIX Telecommunications Services, Inc. Interstate and International Rates 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254 Updated: June 14, 2012

5

SERVICES AND RATES (Continued)

Interstate Institutional Operator Assisted Calling (Continued) D. Contract Collect Rates

At the option of the company, service may be offered on an individual contract basis to meet specialized requirements of the confinement facility. In some instances, the interstate rates may differ to meet the specialized requirements, which are determined by contract. The following contract rates are currently effective at certain T-NETIX facilities and are available to similarly situated facilities. Calls are billed in one (1) minute increments following an initial period of one (1) minute. Contract includes a facility-specific mix of services and non-regulated screening and blocking equipment. Rates are not mileage sensitive or time-of-day sensitive.

Surcharge First Minute Additional Minute

1.02 0.0600 0.06001.20 0.0600 0.06002.00 0.1500 0.15002.00 0.2500 0.25002.40 0.2500 0.25002.40 0.3000 0.30002.50 0.1010 0.10103.00 0.0000 0.00003.00 0.0000 0.30003.00 0.5900 0.59003.80 0.6900 0.69003.95 0.8910 0.89103.95 0.8900 0.89004.42 0.8900 0.89004.49 0.7400 0.74004.82 0.8900 0.89004.95 0.7410 0.74105.29 0.8900 0.8900

Securus Technologies, Inc. Original Sheet 1 Rate Schedule - Wyoming

Effective: November 16, 2010By: Curtis Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

RATE SCHEDULE FOR:

SECURUS TECHNOLOGIES, INC. 14651 Dallas Parkway, Suite 600

Dallas, Texas 75254 (972) 277-0300

Applying to Intrastate

Services Between Points

In the State of Wyoming

Securus Technologies, Inc. Third Revised Sheet 4 Rate Schedule - Wyoming Cancels Second Revised Sheet 4

Effective: June 12, 2013By: Curtis Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SERVICES AND RATE SCHEDULE, CONTINUED Automated Operator Service Charges All automated operator assisted calls are subject to operator service charges. These charges apply on a per call basis and will be added to the usage charges on the bill for service. Institutional Collect-Only Calling Service

Local Rates and Charges

Surcharge Local Collect Call: $2.75 Per Call Charge: $0.35

IntraLATA Rates and Charges

Surcharge IntraLATA Collect Call: $3.00 First Minute Charge: $0.35 Additional Minute Charge: $0.35

InterLATA Rates and Charges

Surcharge InterLATA Collect Call: $3.50 First Minute Charge: $0.50 Additional Minute Charge: $0.50

Standardized Intrastate Inmate Rates - The following standardized rate options are available to facilities. Surcharges and per minute rates apply regardless of time of day or type of call.

Per Call Surcharge Per Minute Rate$1.50 $025$2.25 $0.30$2.35 $0.30$2.35 $0.35$2.50 $0.50$2.50 $0.55$2.57 $0.30$3.00 $0.25

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Securus Technologies, Inc. Third Revised Sheet 5 Rate Schedule – Wyoming Cancels Fourth Revised Sheet 5

Effective: February 5, 2013By: Curtis Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SERVICES AND RATE SCHEDULE, CONTINUED Miscellaneous Fees and Charges SECUREvoice™

SECUREvoice™ provides validation of inmate personal identification numbers (PINs) through voice verification technology for purposes of improved security and reduced potential of fraud and consumer harassment by inmates. Where installation of SECUREvoice™ is requested by confinement facilities, a per call service charge of $0.25 applies in addition to all applicable message charges, operator assistance service charges and other miscellaneous service charges.

Bill Statement Fee An undiscountable bill statement fee of $3.49 may be applied to an end user’s local exchange carrier bill in each month in which collect calls from confinement facilities are billed, regardless of the number of calls accepted. The bill statement fee is a monthly charge to recover some of the company’s expenses associated with calls from confinement facilities served by the company and that are billed through local exchange carriers. No fee will be assessed in any month if no collect calls are accepted. This fee will not be assessed on end users that prepay for their services or those that are directly billed by the company. Return Check Charge

A return check charge of $25.00 will be assessed for checks returned for insufficient funds. Any applicable return check charges will be assessed according to the terms and conditions of the Company or its billing agent and pursuant to Wyoming law. Transaction Processing Fee A payment processing fee in the amount of $7.95 is applicable to credit and debit card payments submitted to the Company via the Securus automated system, the Securus call center and the Securus website. This fee does not apply to payments mailed to the company or submitted via a customer’s online banking service. Wyoming Universal Service Fund (WYUSF) The Company is permitted to pass through Wyoming Universal Service Fund assessments to the end user. These assessments will be billed to end users based on the assessment rate determined by the Commission.

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Securus Technologies, Inc. First Revised Sheet 6 Rate Schedule – Wyoming Cancels Original Sheet 6

Effective: June 12, 2013By: Curtis Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SERVICES AND RATE SCHEDULE, CONTINUED Miscellaneous Fees and Charges, Continued Public Telephone Surcharge In order to recover the Company's expenses to comply with the FCC's pay telephone compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call charge is applicable to all interstate, intrastate and international calls that originate from any domestic pay telephone used to access the Company's services. This surcharge, which is in addition to standard tariffed usage charges and any applicable service charges and surcharges associated with the Company's service, applies for the use of the instrument used to access the Company's service and is unrelated to the service accessed from the pay telephone.

Pay telephones include coin-operated and coinless phones owned by local telephone companies, independent companies and other interexchange carriers. The Public Pay Telephone Surcharge applies to the initial completed call and any reoriginated call (i.e., using the "#" symbol).

Whenever possible, the Public Pay Telephone Surcharge will appear on the same invoice containing the usage charges for the surcharged call. In cases where proper pay telephone coding digits are not transmitted to the Company prior to completion of a call, the Public Pay Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained information from a carrier that the originating station is an eligible pay telephone. The Public Pay Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays for service by inserting coins during the progress of the call. Rate Per Call $0.26 Location Validation Fee At facilities where applicable, a four percent (4%) per-call surcharge will be applied to the base rate of all call types. The base rate of a call is set forth above and does not include any applicable taxes that may apply to the call. The Location Validation Fee is applied to calls originating from facilities that have elected to utilize Securus’ Location Based Services technology and recovers the cost of verifying the geographic location of the called party for security purposes pursuant to Correctional Institution contracts. The Location Validation Fee will not be assessed on End Users who are billed for services through their LECs.

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Securus Technologies, Inc. Original Sheet 6.1 Rate Schedule – Wyoming

Effective: June 12, 2013By: Curtis Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SERVICES AND RATE SCHEDULE, CONTINUED Miscellaneous Fees and Charges, Continued State Cost Recovery Fee Securus reserves the right to impose a State Cost Recovery Fee of up to five percent (5%) administered as a per-call surcharge applied to the base rate of all intrastate calls originating from facilities in order to partially recover expenses incurred with regard to operating as a regulated entity within the state. The base rate of a call is set forth above and does not include any applicable taxes that may apply to the call. Costs include, but are not limited to, such items as expenses associated with billing, collecting and remitting state USF as applicable, complying with mandatory state filings and reporting obligations, state regulatory fees, expenses for state regulatory proceedings and compliance, portions of local and state property taxes associated with intrastate calling and other non-income-tax related tax costs associated with intrastate calling and compensating other carriers for terminating calls within the state using their facilities. The State Cost Recovery Fee will not be assessed on End Users who are billed for services through their LECs.

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Securus Technologies, Inc. Original Sheet 8 Rate Schedule - Wyoming

Effective: November 16, 2010By: Curtis Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SERVICES AND RATE SCHEDULE, CONTINUED Prepaid Service, Continued Prepaid Calling Cards and Debit Accounts, Continued.

Prepaid Debit Accounts

For a Prepaid Debit Account, the Inmate may set up the account through the Confinement Facility administrators with an initial payment typically through the Inmate’s commissary account, in those Confinement Facilities where this service is available. Upon the depletion of the Prepaid Balance, the Prepaid Debit Account may be replenished by depositing funds into the Account via the Confinement Facility administrator. Prepaid Debit Accounts are considered dormant if there is no activity for one hundred eighty (180) days following the last call made. Inactive accounts will be removed from the Company’s system. In conjunction with their release from the Confinement Facility, the Inmate may request a refund from the Confinement Facility administrator.

AdvanceConnect Accounts

End Users who prefer to pay in advance for Collect Calls that originate from Confinement Facilities, or else if the End User’s local exchange carrier does not have a billing and collection agreement with the Company or its intermediary, may set up an AdvanceConnect Account with the Company with a minimum initial fifty dollar ($50) payment. The Account is set up with the initial payment and may be replenished by the End User. Applicable state taxes and fees are calculated and deducted from the balance at the conclusion of the call.

When the balance in an AdvanceConnect Account reaches twenty dollars ($20) or below, the End User will receive an automated courtesy call from the Company notifying the End User with such an announcement. If the End User’s balance reaches zero prior to replenishment of the Account, the End User will be blocked from receiving further calls from any Confinement Facility served by the Company until the balance is replenished or an alternative billing arrangement is made.

The End User may request a refund of the available balance in the AdvanceConnect Account either by written request to the Company or by contacting the Company at its toll free telephone number once the End User verifies certain account information. Any such unused balances will expire in one hundred eighty (180) days following the last call made, unless the balance is either fully depleted or a refund has been requested. Refunds are subject to a processing fee of up to $4.95 and no refunds will be issued for accounts reflecting a balance of $4.95 or less; this policy applies only to accounts established on or after November 1, 2008. No refunds of unused balances will be issued after the expiration date.

AdvanceConnect Account service is available twenty-four (24) hours a day, seven (7) days a week to all terminating locations served. Access to such services by the Inmate User may be subject to time-of-day and usage restrictions imposed by individual Confinement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Balances are not charged for incomplete calls.

Securus Technologies, Inc. Second Revised Sheet 9 Rate Schedule – Wyoming Cancels First Revised Sheet 9

Effective: February 20, 2012By: Curtis Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SERVICES AND RATE SCHEDULE, CONTINUED Prepaid Service, Continued Wireless Administration Fee – a monthly fee of up to $2.99 is applicable to any AdvanceConnect account with a wireless telephone number included as a number authorized to receive calls. This fee applies once per month, per account regardless of the number of wireless telephone numbers authorized. The fee amount will be deducted from the AdvanceConnect account balance on a monthly basis as long as a wireless number remains on the AdvanceConnect account. As of the initial effective date of this fee, existing AdvanceConnect accounts with existing authorized wireless numbers will be Grandfathered and the Wireless Administration Fee will not apply. If an existing AdvanceConnect account adds or changes a wireless number on the account, the Wireless Administration Fee will apply going forward. Inmate Debit Inmate Debit is a prepaid telephone account offering made available to Inmates by the Company when permitted by the Confinement Facility. Inmate Debit provides an alternative method for Inmates to prepay for and make calls. An Inmate Debit account associated with the Inmate’s Personal Identification Number (PIN) is automatically established by the Company. Inmates fund and replenish their Inmate Debit account through electing to transfer funds from either their facility’s inmate trust fund or commissary account to their Inmate Debit account. Inmate Debit accounts may also be funded by inmate friends and family members via the Company’s points-of-sale. Funds placed in this account become the property of the inmate. Inmate Debit calls are processed by dialing a special access dialing sequence that connects directly to the Company’s network at the Confinement Facility. Inmates must enter a valid Authorization Code to access their Inmate Debit account. The Company’s system automatically informs the Inmate of the prepaid balance remaining on the Inmate Debit account prior to each call, provides prompts to place the call by entering the destination telephone number, and informs the Inmate of the rates for the call being attempted. Call charges are deducted from the prepaid account balance on a real-time basis as the call progresses. Applicable state taxes and fees are in addition to the rates and charges for calling service. During an Inmate Debit call, when the prepaid account balance is one minute prior to depletion, the Inmate will be interrupted with such an announcement. Inmate Debit services are available twenty-four (24) hours a day, seven (7) days per week to all terminating locations serviced. Access to such telephone services by an Inmate may be subject to time-of-day and usage restrictions imposed by individual Confinement Facilities. No minimum service period applies. For debiting purposes, call timing is rounded up to the nearest one (1) minute increment. Usage charges are computed and rounded up to the nearest one (1) cent on a per call basis. Prepaid balances are not charged for incomplete calls. Refunds of unused Inmate Debit account balances are issued by the entity controlling the actual cash deposits, which is either the Company, the commissary, the Confinement Facility or its agent, depending on the specific arrangements, unless otherwise directed by state law. Depending on the entity issuing the refund, refund fees and/or minimum refund amounts may apply. The prepaid balance expires ninety (90) days from the date of the last call placed on the Inmate Debit account unless alternative arrangements are expressly requested by the Confinement Facility. No refunds of unused balances will be issued after the expiration date.

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Securus Technologies, Inc. First Revised Sheet 10 Rate Schedule – Wyoming Cancels Original Sheet 10

Effective: February 20, 2012By: Curtis Hopfinger, Director – Regulatory & Government Affairs 14651 Dallas Parkway, Suite 600 Dallas, Texas 75254

SERVICES AND RATE SCHEDULE, CONTINUED Prepaid Service, Continued Prepaid Calling Cards and Debit Accounts Option 1 PER MINUTE USAGE CHARGE $0.50

An additional per call service charge of up to $3.50 may apply to all completed prepaid calling card IntraLATA and InterLATA telephone calls.

Option 2

Rates and charges for prepaid calling services are provided at a ten percent discount off standard operator assisted collect call rates. Option 3 PER MINUTE USAGE CHARGE $0.60 Option 4 Rates and charges for prepaid calling card services are provided at the standard contracted collect call rates applicable to the facility requesting prepaid services.

AdvanceConnect Accounts

The rates for AdvanceConnect Accounts are the same as those for automated Collect Call service.

Contract Services At the option of the Company, service may be offered on a contract basis to meet specialized requirements of the Customer not contemplated in this tariff. The terms of each contract shall be mutually agreed upon between the Customer and the Company and may include discounts off of rates contained herein, waiver of recurring or nonrecurring charges, charges for specially designed constructed services not contained in the Company’s general service offerings, or other customized features. The terms of the contract may be based partially or completely on the term and volume commitment, type of originating or terminating access, mixture of service or other distinguishing features. Service shall be available to all similarly situated Customers for a fixed contract Customer as specified in each individual contract.

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