Secondary School Principalship

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    The Secondary School

    Principalship in Australia and

    New Zealand: An Investigation of

    Changing RolesNeil Cranston , Lisa Ehrich & Jennie Billot

    Published online: 09 Aug 2010.

    To cite this article:Neil Cranston , Lisa Ehrich & Jennie Billot (2003) The Secondary School

    Principalship in Australia and New Zealand: An Investigation of Changing Roles, Leadership

    and Policy in Schools, 2:3, 159-188

    To link to this article: http://dx.doi.org/10.1076/lpos.2.3.159.16530

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    Leadership and Policy in Schools 1570-0763/03/0203-159$16.002003, Vol. 2, No. 3, pp. 159188 # Swets & Zeitlinger

    The Secondary School Principalshipin Australia and New Zealand:An Investigation of Changing Roles

    Neil Cranston1, Lisa Ehrich1, and Jennie Billot21Faculty of Education, School of Learning and Professional Studies,Queensland University of Technology, Kelvin Grove, Qld, Australia,and 2Centre for Educational Management, School of Education,UNITEC, Auckland, New Zealand

    ABSTRACT

    It has been well-documented in the literature that the roles and workloads of principals in manywestern countries have intensified in recent years, due to a range of pressures emanating from achanging turbulent policy environment. This study investigated the roles and workloads ofsecondary school principals from Queensland, Australia, and New Zealand. These wereexplored to determine if there was any discrepancy between how principals view their currentpractice and how they would desire their current practice to be. The study data drew on a

    specially developed questionnaire in addition to a small number of targeted interviews andfocus groups. The findings indicated that for principals in Australia and New Zealand (i)pressure in the role and hours worked per week had increased compared with previous years;(ii) role overload, role ambiguity and role conflict now characterised the job to some extent; and(iii) principals devoted most of their time to management/administration and staffing issues, yettheir ideal week was described as one where they would dedicate time to strategic leadership,curriculum leadership and parent/community issues. They were highly satisfied with their role,overall. The paper also provides a discussion of the skills and competencies required of theprincipalship and issues for the ongoing professional development of school principals in bothcountries.

    Address correspondence to: Dr. Neil Cranston, Faculty of Education, School of Learning andProfessional Studies, Queensland University of Technology, Victoria Park Road, Kelvin Grove,Qld 4059, Australia. Tel.: 61 7 3864 3288. Fax: 61 7 3864 3981. E-mail: [email protected]

    Accepted for publication: March 11, 2003.

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    INTRODUCTION

    The study is part of a collaborative project between researchers from theQueensland University of Technology (Australia) and UNITEC (New Zealand).

    It reports on research into the role and workload of secondary school principals in

    government schools in two large education systems New Zealand and the stateof Queensland in Australia. The paper begins by reviewing some significant

    background literature that provides a context in which to understand the forces

    that have impacted upon education and in turn shaped the role and workload of

    the principalship. This is followed by a discussion of the methodology of the

    study that drew upon questionnaire responses from principals as well as focus

    group and interview data from principals and other stakeholders. The findings forthe two systems are presented separately, together with analysis of some of the

    similarities and differences across the two sets of data. The paper also considers

    the skills and competencies required for the principalship, particularly as

    identified for the roles referred to above, as well as the emerging professional

    development needs of principals in the current changing climate.

    BACKGROUND AND CONTEXT

    Since the 1980s, a multitude of reforms has taken place in education in

    western countries including the United States of America, United Kingdom,

    Canada, Australia and New Zealand and these have targeted mainly the

    management of education (Beare, 1991; Whitty, Power, & Halpin, 1998;

    Wylie, 1994). The reforms have been characterised by a strong interventionist

    role of national governments in education; trends towards school based

    management; extended forms of assessment; and new forms of accountability

    for staff leaders (Beare, 1991; Whitty et al., 1998). A trend that has hadsignificant implications for the principalship in all of these countries has been

    school based management. This is now briefly discussed with particular focuson Queensland, Australia and New Zealand.

    School-based Management

    New Zealands move to self-managing schools occurred in 1988 with theadvent of Tomorrows Schools (Minister of Education, 1988). This policy

    introduced a radical change to school governance designed to abolish layers

    of administration in order to locate decision-making as close to the point of

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    implementation and alter the balance of power between the providers and

    clients of education (Education Review Office, 1994, p. 5). Central to the

    reform was the importance of increasing the quality of partnerships betweenparents, schools and state. Up until the mid to late 1980s, Australian schools had

    a very centralised and bureaucratic system. Around this time, individual states in

    Australia began moves towards decentralising reforms. Focus on Schools (1990)

    was the Queensland Department of Education (1990) policy that set a direction

    for schools and their communities to have greater decision-making responsi-

    bilities. Like their New Zealand school neighbours, government schools in

    Queensland would now have greater control over resources such as operational

    budgets and be accountable for education outcomes as well as be required to

    involve parents and community members in school decision-making processes.However, the nature and degree of the devolution across the two countries has

    not been the same. Unlike the reforms in New Zealand which have been

    described as aradical experiment(Whitty et al., 1998, p. 21), the same cannotbe said for the reforms in Queensland in terms of the pace in which they were

    introduced or their specific nature. In short, some of the differences between thetwo systems with respect to the extent of devolution enacted include:

    New Zealand schools had a considerably longer and more intense

    experience of school-based management models compared with Queens-

    land schools, whose reforms, in comparison, have unfolded more slowly

    and incrementally;

    The extent of the devolution for New Zealand schools is considerably

    greater, as Queensland schools still work within a structure of support from

    districts and central office; such support is not as apparent in New Zealand.While Education Service Centres provide administrative and support

    services to schools, they do so on a commercial basis only (Butterworth &

    Butterworth, 1998); Bulk funding (i.e., the practice of managing the schools entire operating

    resources, including teaching salaries) is optional for schools in New

    Zealand schools, although not widespread. This has not been an option for

    Queensland schools;

    New Zealand schools operate with a Board of Trustees whereas a School

    Council (with considerably smaller powers and responsibility) remain

    optional in Queensland schools; and

    Principals in New Zealand are employed on a limited term contract basis,

    while those in Queensland have tenure.

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    Of interest to this study is the extent to which a more devolved system might

    impact positively or negatively on principal workload and satisfaction. This

    issue is investigated later in the paper. Also discussed is how principals seetheir role in practice and how they conceive it might be in a more ideal sense.

    That is, issues of role alignment between the real and the ideal become of

    interest.

    Increasing Accountability for Principals

    Coupled with the greater decision-making powers for principals in Australia

    and New Zealand has been enhanced accountability to the system (via the

    implementation of policies, procedures) and to the community or Board of

    Trustees in the case of New Zealand. The use of competency standards forschool leaders in Queensland, Australia (Standards Framework for Leaders,

    1997) and New Zealand (Core Competencies for School Principals, 1995) for

    the purposes of recruitment and appointment of school principals as well as

    for professional development and training illustrates, from the systems

    perspectives at least, the roles, responsibilities, expectations and account-

    abilities inherent in the principalship.

    The specific role of the principal as manager (Standards Framework for

    Leaders, 1997) orcorporate manager(Department of Education, 1993) andChief Executive (Education Act, 1989 (NZ), Education Review Office,

    1995) has been articulated in policy documents and reports in Australia and

    New Zealand respectively in the 1990s and re-enforced the idea that principals

    were those officers responsible for the day to day management of the schooland accountable for meeting systemic and community demands. Within a

    policy environment characterised by demands for accountability and adher-

    ence to policies and practices emanating from the Centre (or Department),

    Webb and Vulliamy (1996) aptly noted that school principals are likely to

    find themselves faced with competing interests. The challenge facing princi-pals to reconcile these contrasting expectations and demands is unlikely to

    be straightforward. The issue of the competing roles of the principal is

    explored next.

    Role and Workload of Principals

    To review thoroughly the empirical literature on the role of the principalship is

    beyond the scope and possibility of this paper given the intense interest and

    research undertaken in this regard across the last decade or so. Hence only a

    limited discussion of the changing role and workload of the principal within a

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    school based management context as that relates specifically to this study is

    provided.

    A considerable number of studies have investigated the changing natureand role of the principalship within an environment of school reform and

    restructuring (see Baker & Dellar, 1999; Boyle, 2000; Cranston, 2000; Harold,

    Hawksworth, Mansell, & Thrupp, 2001; Wildy & Louden, 2000; Wildy &

    Wallace, 1997; Wylie, 1997). An implication of the changing role has

    inevitably resulted in an increased workload and tensions in the role (Baker &

    Dellar, 1999; Boyle, 2000; Harold et al., 2001; Knight, 2000; Wylie, 1999a)

    for principals in New Zealand and Australia. For instance, a qualitative study

    by Harold et al. (2001) and quantitative study by Wylie (1999a) both

    conducted in New Zealand found an increased administrative workload forschool principals due to school reform.

    An increasing workload and changing role due to school reform was echoed

    by principals in Australia. For example, Boyle (2000) found that principals

    from the Australian Capital Territory noted an increased workload due to the

    expanding role principals are now expected to play. Similarly in Knights(2000) study of 30 principals in Victoria, one of the common concerns raised

    by principals was increased expectations of them and an increasing workload.

    From his study of the principalship across a number of States in Australia,

    New Zealand and elsewhere, Holdaway (1999) reported that the increased

    stress and workload associated with the principalship explains in part, at least,

    the reason for declining applications for the principalship. The principal

    shortage in Australia is also due to the large numbers of principals who are

    retiring and expected to retire over the next few years (Richardson, 2002).

    Several studies (Cranston, 1999; Harold et al., 2001; Leithwood &

    Menzies, 1998; Wildy & Dimmock, 1993) have highlighted that one of the

    tensions facing principals is role ambiguity in terms of principal as leader or

    manager. The findings from the abovementioned studies indicated that thedominant role played by principals was more managerial than oriented

    towards educational leadership concerns or as participants in a study by

    Harold et al. (2001) noted,a shift from professional leadership to managerial

    roles(p. 2) for the principal. In their meta-analytic like study of 83 research

    papers on school based management, Leithwood and Menzies (1998) noted

    that under all types of school based management arrangements reported in the

    sample, principals were taking on more managerial roles and less instructional

    or curriculum leadership roles. The work of Beck and Murphy (1993) is worth

    highlighting at this juncture. They remind us that the tension between the

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    leadership role and management role of the principalship is historical; and its

    legacy is likely to continue to be felt into the new millenium.

    In summary, what this review of the literature has highlighted is that the roleand workload of principals in Australia and New Zealand, as well as the other

    English-speaking countries, across the last decade or so have become more

    complex and diverse. Significantly, the literature points to principals beingrequired to draw on both leadership and management skills and competencies

    in response to the raft of educational reforms that have led to enhanced

    responsibilities and accountabilities for schools. For principals, it has meant a

    greater need to consult with their communities regarding decisions affecting their

    schools and an almost pragmatic imperative to delegate and empower others in

    the school to share leadership responsibilities. This study investigates theseissues for principals of state secondary schools in Queensland and New Zealand.

    The next part of paper discusses the methodology that steered the study.

    METHODOLOGY

    The methodology used in the two education systems (Queensland and New

    Zealand) was similar, with a specially developed principal questionnaire

    comprising the main data collection strategy, augmented by interviews and focus

    groups. The use of a mixed-method approach (Greene, Caracelli, & Graham,

    1989; Marshall & Rossman, 1995) was employed in an endeavour to collect rich

    data on the key areas of interest as effectively and efficiently as possible. Thediscussion below provides details of the approaches used in the two systems.

    Queensland

    The Queensland data were drawn from interviews, conducted in 2001 with a

    small sample of principals, district and system level education departmentofficers; and, questionnaire responses collected in 2001, from a sample of

    principals from state secondary schools in Queensland.Interviewswere semi-

    structured in nature, based around a number of items addressing issues such as

    the main roles of and challenges for principals; skills and competencies

    necessary for the principalship; and perceptions of others view of the role.

    Copies of the schedule were provided to respondents before the interview to

    allow time for consideration of issues to be raised. Interviews took about

    45 min to complete. Interviewees were assured that they (or their schools)

    would not be identified in any reporting of findings. Notes were taken at

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    interview with comprehensive summaries developed following the interview.

    These summarises were returned to interviewees for their review and

    endorsement as accurate records of the discussions. Theinterviewedsample ofsix comprised one female and two male principals; a district director (i.e.,

    supervisor of principals); and two officers from Education Queenslands

    Central Office engaged in facilitating professional development for principalsthroughout Queensland.

    The instrument for this study, called the Role of Secondary Principal

    (ROSP) questionnaire, was developed from a number of inputs. These

    included the educational literature, the Standards Framework for Leaders

    document (Education Queensland, 1997), inputs from the above interviews,

    critical comments from the New Zealand research partner, and ideas andconcepts from a similar study into the roles of secondary deputy principals

    undertaken by one of the researchers.

    The final version of the ROSP questionnaire comprised 18 closed items,about half of which contain several sub-sections within each item and 3

    general (optional) open-ended items. The main categories addressed in the

    closed items included (1) background information (i.e., gender, years as a

    principal, school band, type and location; and level of satisfaction in the role);

    (2) aspects of the role and workload of principals, such as hours worked per

    week; pressure in the role; variety and diversity of the role; time devoted to

    work during a typical week, ideal week and ideal week from the point of view

    of the system; (3) the degree of role ambiguity, conflict and overload in the

    job; and (4) the degree to which a range of skills and competencies are deemed

    very important or not important at all. The optional open ended items asked

    principals to (a) indicate their strengths, (b) areas of skill or competency that

    require development; and (c) any other comments they would like to make in

    regard to their role as a principal.

    No names of respondents or schools were required on the questionnaire. Itwas anticipated the questionnaire would take about 10 min to complete. The

    questionnaire was provided to participants electronically via email. Of the

    312 principals who received the ROSP questionnaire, 108 were returned,

    representing a response rate of approximately 35%.

    New Zealand

    The New Zealand data were drawn from a focus group conducted in 2001 with

    a group of eight principals; interviews with representatives from the New

    Zealand School Trustees Association (NZSTA), Principals Council (PC), and

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    Secondary Principals Association of New Zealand (SPANZ); and, ques-

    tionnaireresponses collected in 2001 from secondary school principals across

    New Zealand using the ROSP questionnaire as described above.The focus group was used to obtain principals views on their role and

    workload under Tomorrows Schools (Minister of Education, 1988), in an

    environment where they could reflect and comment from within a group ofpeers. The focus group discussion was guided by several open-ended questions

    focusing on issues such as the main responsibilities of being a principal, the

    main challenges encountered, the skills and competencies necessary for the role

    and their understanding of the expectations of the Ministry of Education. The

    discussion lasted an hour and a half and was audio-taped. Consent was received

    for use of material and quotes.The interviews were semi-structured and based on several questions that

    were formulated from the research project objectives and informed by the

    review of literature. All respondents received the interview questions in

    advance to allow for reflection and interviews were audio-taped and later

    summarised. Consent was received for use of material and quotes. The ROSP

    questionnaire as above was used for data collection from principals.

    Questionnaires were sent by mail to New Zealand secondary principals and

    a stamped addressed return envelope was provided. There was a 59% response

    rate (240 respondents) for the New Zealand questionnaires.

    DATA ANALYSIS

    Researchers from Queensland and New Zealand analysed their findingsindividually before executing the comparative analysis of the data. While

    there was interest in how principals responded to each of the items and clusters

    of items (e.g., the set of questions regarding skills and competencies), therewas also an interest in any statistically significant relationships across items.

    For example, were there specific characteristics of principals, say, that werelinked to their satisfaction with being a principal? Relationships that proved to

    be statistically significant are discussed later in the paper.

    The qualitative data (i.e., interview questions and optional items on the

    questionnaire) were analysed following the constant comparative method (i.e.,

    Strauss & Corbin, 1990) that enabled key themes emerging from the data to be

    identified. The responses to the survey item on overall satisfaction were cross-

    tabulated with responses to the remainder of the survey time to explore

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    relationships among them. The Chi-square statistic was used to test the sig-

    nificance of possible or apparent relationships. As overall satisfaction was mea-

    sured using an ordinal scale, the Pearson and Spearman correlation coefficientswere used subsequently to investigate the strength of potential relationships.

    FINDINGS

    Thefindings are presented under a number of key headings using comments

    from the interviews and focus group to illustrate and elaborate on issues

    identified. Both similarities and differences among the data from the two

    education systems are noted where appropriate. In particular, statisticallysignificant differences between the two sets of data on key items are highlighted.

    School and General Characteristics of Respondents

    Queensland

    Fifty-four percent1 of respondents were located in city/urban schools, forty-

    six percent in rural/remote schools. Respondents were located in schools of

    various sizes and socio-economic environments. Administratively, schools are

    allocated to a particular category, referred to as a Band, where the Band of a

    school is based on a complex array of factors, including school size, socio-

    economic status and other variables. Secondary schools are designated from

    Bands 8 (smallest) to 11 (largest). Our findings indicated that respondents

    were located in schools across the Band range, although those from Band 8

    and 11 schools were smaller in number, reflecting their lower number in thepopulation of such schools across the state. The vast majority of respondents

    worked in what might be termed typical secondary schools, i.e., those that

    accommodated students from years 8 to 12. The remainder of respondentswere principals of P-10 or P-12 schools.

    Sixty-four percent of participants were male and 36% of participants were

    female. A significant majority of respondents have four or more years

    experience as principals with a little under a third three or less years

    experience. Almost half had nine or more years experience as principal. A

    significant majority of respondents have been principal in their current schoolfor nine or less years.

    1All percentages are rounded.

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    New Zealand

    Like Queensland, the majority of respondents were located in urban areas as

    against rural areas, with schools being represented in all decile categories (ameasure of the schools socio-economic standing). Fewer schools were in the

    lowest decile category with the highest number of schools being in decile range

    3 to 5.

    A similar gender profile data to Queensland was evident in the respondents.

    Only one-third of respondents have more than nine or more years experience

    although only one-quarter have less than 3 years. Three-quarters of

    respondents have been principal at their currentschool for more than 4 years

    and most principals (95%) have been principal at 2 schools or less. This

    indicates that the majority of the respondents have less than nine yearsexperience and have also remained principal at their first or second school.

    In summary, Queensland principals tended to be more experienced than

    their counterparts in New Zealand (in terms of years as a principal and number

    of schools as a principal).

    Satisfaction With Role and Views About the Role

    (Interviews and Questionnaire Responses)

    Over 80 percent of the respondents in both countries reported being satisfiedor very satisfied with their role of principal, with only 10 percent (Queensland)

    and 7 percent (New Zealand) indicating they were dissatisfied. All three

    Queensland principals interviewed indicated that the principalship was

    rewarding professionally and personally. One of these principals said, Imglad to be able to say Im a principal. Other similar unsolicited positive

    comments were provided by other principals in the open-ended items on the

    questionnaire. These included statements such as: I like my job it is

    challenging and interesting; and I love this job and dont want to do

    anything else the variety of work is stimulating.Comments by New Zealand principals were similarly positive. One

    principal from the focus group emphatically declared: I thoroughly enjoy therole of principal and it gives me a huge sense of satisfaction.The group as a

    whole affirmed that being a principal allowed them tomake a differencefor

    students, staff and the community. Unsolicited comments from the open-

    ended questions in the questionnaire includedI love my job; anddespite the

    workload it is a hugely satisfying job.

    It is worth noting that although principals in both countries reported similar

    high (over 80%) levels of satisfaction with their position, the ratio of very

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    satisfied to satisfied was 1:1 for New Zealand principals and 1:2 for

    Queensland principals, suggesting that New Zealand principals generally

    enjoyed higher levels of satisfaction than their Queensland colleagues. Whilethis difference was not statistically significant, it is notable in the light of the

    differences between Queensland and New Zealand identified in this research

    and the fact that New Zealand principals have had more time to adapt to and

    accommodate the changes to their role brought about by school-based

    management reforms.

    Importantly, overall satisfaction was related to:

    the overall difference between principals actual (REAL) and preferred

    IDEAL time allocations; and, the overall difference between principals actual (REAL) and SYSTEM

    (i.e., those of the education employing authority) PREFERRED time

    allocations.

    That is, satisfaction was related to how well aligned the REAL and

    EXPECTED roles were; the greater the alignment the higher the levels of

    satisfaction. Further discussion of these time allocations with respect to

    specific roles undertaken is provided later.Role ambiguity (i.e., not being clear of what their role is about or the

    expectations on them)role conflict(i.e., between what they think they should

    be doing and what othersexpectations might be) and role overload(i.e., too

    much to do) were identified by both Queensland and New Zealand principals

    as being matters of concern. Fourteen percent of principals from Queensland

    and 10% from New Zealand noted that role ambiguity existed to a great

    extent, while around half of them (43% for Queensland) and (54% for New

    Zealand) noted it occurred to some extent. Thirty-two percent of Queensland

    principals and 34% of New Zealand principals noted that role conflict occurs

    to a great extent. Again around one half of participants from both countriesnoted it occurred to some extent (48% for Queensland and 51% for New

    Zealand). Role overload was said to occur to a great extent by principals in

    both systems with 75% of Queensland principals and 76% of New Zealand

    principals respectively reporting it occurs to a greatextent.

    The interview data supported thesefindings from the survey as role conflict,

    role ambiguity and role overload were identified as inherent in theprincipalship. One Queensland principal, for example, summed it up when

    she saidsometimes I wonder how I manage it all.Another in the open-ended

    items of the questionnaire observed that I cannot continue to keep pace with

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    all that is considered the realistic core of my role.Comments by New Zealand

    principals were similar: The workload is relentless and it is a whirlwind

    existence.Many principals from both systems expressed the concern that the

    workload affected home and personal life and in one interview a principal

    suggested that the incessant demands were creating tentacles of misery.Thispowerful image reveals the far reaching effects of an excessive workload on

    this particular principals morale and general state of happiness. Another NewZealand principal blamed work overload on the lack of vision/strategy of the

    Ministry of Education in their processes and hence the ambiguous demands

    and constant moving sands.In general, the summation of comments indicated

    that competing demands from the community, system/Ministry, and otherstakeholders often left principals feeling overwhelmed.

    General Aspects of Roles and Responsibilities of Principals

    Almost two-thirds of Queensland respondents indicated the number of hours

    worked in their role as principal had increased compared with earlier, with

    the remainder reporting them about the same. This was higher than for

    New Zealand principals (46%). Similarly, 72% of Queensland respondents

    indicated the pressure had increased in the past few years compared with 54

    percent of New Zealand respondents. These differences between Queensland

    and New Zealand could reflect the earlier and more extensive moves towards

    school-based management in New Zealand, i.e., New Zealand principals had

    experienced higher demands and workloads for longer than Queensland

    principals.

    Further, the vast majority of New Zealand principals (73%) indicated their

    typical week workload was 60 hr or more, while most Queensland respondents

    (49%) reported a typical workload of 5059 hr, with 43% reporting 60 hr or

    more. Only 1% of New Zealand principals reported working 4049hr in atypical week compared with 8% of Queensland respondents. This may reflect

    the more extensive degree of devolution in New Zealand than Queensland;

    that is, there are greater responsibilities and accountabilities to be attended to

    by New Zealand principals.

    Over 80% of Queensland principals reported the variety and diversity of

    what they did in their role had increased compared with earlier. One principal

    noted that our role has become all encompassing. We are expected to be

    financial wizards, counselling wizards, curriculum wizards, crisis manage-

    ment wizards.While New Zealand principals reported increases in the variety

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    and diversity in their role, it was not to the same extent as their Queensland

    colleagues, again possibly reflecting the differences in the extent of devolution

    across the two systems noted earlier.Interview comments supported the questionnaire data that principals were

    working longer hours and were facing greater pressures now than they did in

    previous years. For example, while one Queensland principal claimed that he

    spent between 7075 hr per week on his duties, several New Zealand principals

    asserted that they work 80100 hr per week. A New Zealand principalprovided a powerful comparative statement regarding workload across the last

    decade when he stated thatthe job is at least four times the job it was when I

    started in 1991. It seems that some of the pressures in both systems were

    attributed to the rate of change and the Government who constantly changesthe goal posts.

    The real concern for many principals in both systems was the future

    repercussions of the heavy workload. As one New Zealand principal stated,

    many potential principals are being put off by senior management due to the

    huge demands placed upon principals. As alluded to previously, some

    principals in the study indicated that one of the major repercussions of an

    excessive workload was the potential personal cost to their family and home

    lives.

    Specific Aspects of Role

    The findings for a number of specific aspects of the role of principals are

    provided. In thefirst instance,findings for each of the systems are considered

    separately, followed by some relevant comparison across the two systems.

    Data were collected via the ROSP questionnaire with respect to principals

    views of their roles from three different perspectives:

    how they actually dedicated their time in a typical week (the REAL);

    how they would prefer to dedicate their time in an IDEAL week;

    how they believed the SYSTEM would like them to dedicate their time in

    an IDEAL week that is, what they think is expected of them. (Thesystem refers to the employing education authority and includes the views

    of personnel such as District Directors and other senior officers within the

    Department of Education).

    Queensland

    Table 1 summarises the role of principals in a typical (REAL) week.

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    This table shows the role of the principal in a typical week (REAL)dominated by management/administration, staffing issues; and parent/community issues, while strategic leadership (72%) and educational/

    curriculum leadership (75%) both had less prominence, although still quite

    high prominence. The interview data confirmed that principals play multiple

    and diverse roles and two principals used the term, Chief Executive Officer(CEO) to define their role. Principals and other interviewees alluded to roles

    which included working with staff, being accountable to the system and

    dealing with change. A strong current through the interview data was the

    huge juggling act principals engage in as they attempt to carry out the

    leadership and management dimensions of their work.

    At this juncture, it is important to point out that no operational definitions of

    any of the categories (i.e., strategic leadership, educational leadership, and so

    on) were provided to respondents. Thus, principals responded according to

    their own conceptions of each of the categories. However, these conceptions

    are expected to be based in Queensland for example, on those drawn from

    documents such as the Standards Framework for Leaders (Education

    Queensland, 1997) which delineates these categories in considerable detail.Of course there are overlaps across two such broad categories asleadership

    andmanagementbut they do offer a convenient way to examine the roles ofprincipals. All principals would be very familiar with these concepts as

    defined in the Framework, as they form the basis of selection for the

    principalship as well as principal performance review. In addition, principals

    in interview had no difficulties in distinguishing across the two broadcategories of leadership and management and the types of activities that might

    be considered to belong to each.

    Table 2 summarises the role of principals in a preferred (IDEAL) week.

    Table 1. Roles of Principals in a Typical or REAL Week (Queensland).

    In a typical (REAL) week, time

    dedicated to these activities

    Great deal

    of time (%)

    Some time

    (%)

    Total

    (great some) (%)

    Strategic leadership 31 41 72

    Educational/curriculum leadership 19 56 75

    Management/administration 72 25 97

    Student issues 40 41 81

    Parent/community issues 45 49 94

    Staffing issues 47 47 94

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    The role of the principal in a preferred week(IDEAL) from a principalsperspective would see the situation for the real week effectively reversed so

    that there would be a significant focus on strategic and educational/curriculumleadership and parent/community issues. There would be less focus on

    student, staff and administrative matters.

    Table 3 provides a comparison across three views of the principals role:REAL v IDEAL v IDEAL (system).

    The final column in Table 3 shows the role of the principal in an IDEAL

    week from a SYSTEM perspective (as seen by principals). As illustrated, there

    is a strong focus on strategic and educational/curriculum leadership, parent/

    community issues as well as management and administration. In sum, the

    system, as seen by principals, expects them to have a focus on both leadership

    and management. Reflective of these questionnaire data, the interviewed

    principals indicated that the system perspective of principals role was being

    strategic andaccountableto the system.

    Table 2. Roles of Principals in a Preferred or IDEAL Week (Queensland).

    In an IDEAL week from principal

    perspective, time dedicated tothese activities

    Great deal

    of time (%)

    Some time

    (%)

    Total

    (great some)(%)

    Strategic leadership 84 16 100

    Educational/curriculum leadership 71 25 96

    Management/administration 2 45 47

    Student issues 1 35 36

    Parent/community issues 20 67 87

    Staffing issues 8 51 59

    Table 3. Roles of Principals Compared REAL v IDEAL (Queensland).

    Comparison REAL and IDEAL week REAL(%)

    IDEAL

    (principal) %

    IDEAL

    (system) (%)

    Strategic leadership 72 100 100

    Educational/curriculum leadership 75 96 99

    Management/administration 97 47# 84

    Student issues 81 36# 76

    Parent/community issues 94 87 94

    Staffing matters 94 59# 73#

    Note. Positive difference >20%, i.e. MORE of this activity desirable.

    #Negative difference >20%, i.e. LESS of this activity desirable.

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    Table 3 also indicates that principals reported their typical (real) role as

    being somewhat different from both what they would like to see ideally, as

    well as what they expected the system would like to see of them as principals.In general, respondents suggested they would like to see their role more

    concerned with leadership, while the system expects both leadership and

    management roles. At present, management and administration have a higher

    prominence than principals would prefer. The earlier comments regarding role

    ambiguity and role conflict are relevant here as is the earlier discussionregarding the overall satisfaction principals feel in their position. Noteworthy

    is that how close their actual and preferred activities align is a key contributor

    to their level of satisfaction. For example, overall satisfaction was related

    (statistically significantly) to the actual time dedicated to strategic leadershipand to educational/curriculum leadership, preferred priorities as identified by

    principals. That is, the greater the role alignment, the higher the level of

    satisfaction.

    New Zealand

    Table 4 summarises the New Zealand data for a typical (REAL) week.

    The role of the principal in a typical (REAL) week was reported as

    dominated by management and administration and student and staffing issues.Community issues were also dominant. Notably, strategic leadership (65%)

    and educational and curriculum leadership (71%) both had significantly less

    prominence. From the comments offered in the questionnaire, one principal

    summed up the challenge as the juggling of competing demands of paper andpeoplewhile several, like their Queensland colleagues, used the term CEO

    to describe their position.

    In contrast, in an IDEAL week (Table 5) the principals would almost

    reverse the typical situation as outlined above.

    Table 4. Roles of Principals in a Typical or REAL Week (New Zealand).

    In a typical (REAL) week, time dedicated

    to these activities

    Great deal

    of time (%)

    Some time

    (%)

    Total(great some) (%)

    Strategic leadership 21 44 65

    Educational/curriculum leadership 14 57 71

    Management/administration 78 20 98

    Student issues 34 51 85

    Parent/community issues 44 46 90

    Staffing issues 46 49 95

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    The data, expressing similar trends to that from Queensland principals,

    suggest that strategic leadership and educational leadership would have morefocus with a far less emphasis (64%) placed on management and admin-

    istration and student issues.

    Table 6 provides a comparison across the three views of the principals role:

    REAL v IDEAL (principal) v IDEAL (system).

    Thefinal column in Table 6 reveals that the role of the principal in an ideal

    week from an ideal system perspective appears to be balanced, drawing on

    aspects of both leadership and management. This is broadly similar to the

    Queensland data. While management and community issues are still seen as a

    priority, strategic, educational and curriculum leadership feature as the most

    significant activities. The comments recorded in both questionnaires and

    interviews also supported a more balanced role as being essential.

    Broadly similar to the Queensland data, Table 6 also indicates that

    principalsreal role was quite different from both what they would like to seeas an ideal, as well as what they expected the system would like to see of them

    Table 5. Roles of Principals in a Preferred or IDEAL Week (New Zealand).

    In an IDEAL week from principal perspective,

    time dedicated to these activities

    Great deal

    of time (%)

    Some time

    (%)

    Total

    (great some) (%)

    Strategic leadership 73 26 99

    Educational/curriculum leadership 70 27 97

    Management/administration 3 61 64

    Student issues 8 44 52

    Parent/community issues 13 64 77

    Staffing issues 10 62 72

    Table 6. Roles of Principals Compared REAL v IDEAL (New Zealand).

    Comparison REAL and IDEAL week REAL(%)

    IDEAL

    (principal) %

    IDEAL

    (system) (%)

    Strategic leadership 65 99 95

    Educational/curriculum leadership 71 97 93

    Management/administration 98 64# 87

    Student issues 85 52# 57#

    Parent/community issues 90 77# 85

    Operational matters 95 72# 73#

    Note. Positive difference >20%, i.e. MORE of this activity desirable.

    #Negative difference >20%, i.e. LESS of this activity desirable.

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    as principals. In general, respondents suggested they would like to see their

    role more concerned with leadership, while the system expects both leadership

    and management roles.In summary, then, there are similar broad trends in the data for the two

    systems. However, compared with the New Zealand respondents, Queensland

    principals expressed greater preference for strategic leadership, and less

    preference for management/administration and student issues. The Queens-

    land system was seen to expect principals to spend more time on educational/

    curriculum leadership than their New Zealand counterparts.

    The next part of the discussion is concerned with the nature and importance

    of the skills and competencies principals believe are required of them as they

    undertake the roles as identified above. The findings reported draw on bothquestionnaire and interview responses. Importantly, they highlight what

    capacities are required of principals in the dynamic changing context in which

    they work.

    Skills and Competencies Important to the Roles

    and Responsibilities of Principals

    Queensland

    As can be seen from Table 7 Queensland principals identified inspiring and

    visioning change for their schools andstrong interpersonal/people skillsas the

    key skills in undertaking their role. These were supported bysound delegation

    and empowerment skills.

    Comments such as the following were typical of those offered by

    questionnaire respondents with respect to inspiring and vision change:

    Table 7. Skills and Competencies for Principals (Queensland).

    Skills, competencies important to

    role as principal

    Very

    important

    (%)

    Important

    (%)

    Total(very import

    important) (%)

    Inspiring, visioning change for school 92 8 100

    Demonstrating strong interpersonal, people skills 95 5 100

    Capacity to delegate, empower others 83 17 100

    Managing uncertainty for self and others 51 45 96

    Managing change for self and others 59 40 99

    Capacity to develop networks 54 43 97

    Effective and efficient manager, administrator 46 44 90

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    inspiring people to align to a shared vision and values of the school;andthe

    ability to genuinely gather the hearts and minds of the entire staff and

    community. With respect to interpersonal/people skills, the following wereelaborated,the ability to get people to work together, to resolve conflict; anddevelop meaningful trusting relationships with all key stakeholders. While

    the other skills and competencies listed in the questionnaire were reported

    as important, they were seen to be less important to their roles and

    responsibilities. The interview data confirmed the trends in the questionnairefindings above in so far as it was leadership and people skills more so than

    management skills that principals articulated as being particularly critical.

    Similar to the survey response data, less attention was evident in the interview

    data regarding management issues except that one principal mentioned theimportance of developing effective and efficient systems to make it all

    happen.

    Twofinal matters are noted in this section. Thefirst concerns the point thatsome aspects of principals management and administrative roles appear to

    cause considerable frustration for them. In this regard, the perceived under-

    resourcing of state secondary schools contrasted with similar schools from the

    non-government sector was noted by some respondents. The second matter

    identified by Queensland principals relates to some rather insightful commentsabout the need to do a good job and to be seen as a competent principal as well

    as observations that principals need to be persistent, hard workers, achievers

    with common sense, creative and have a sense of humour. Importantly, several

    noted notions of ethical and moral leadership when they highlighted

    characteristics such as integrity, honesty, the capacity to empathise with

    others and fairness.

    New Zealand

    As identified in Table 8, New Zealand principals noted inspiring, visioningchange and strong interpersonal skills, supported by sound delegation and

    management skillsas key skills necessary to undertake their roles.

    The focus group principals echoed this emphasis on inspiring and visioning

    and also reflected on the passion and the mission that they brought to the

    role.

    With respect to interpersonal skills, some commented as follows, indicating

    like some Queensland principals, an emphasis on the ethical and moral

    dimensions of the way they operated with others, It is a complex people-

    intensive position (being a principal), demanding much; andIt is impossible

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    to please everyone, so all one can do is operate according to principle, be

    constant as all need to trust you.While leadership skills are identified as very important, it is conceded that

    management and administration skills are also highly relevant to the demands

    of the principals role. One principal expressed that he saw his job asmanaging a business but, like some Queensland principals, added that

    schools need more administration support.

    New Zealand principals, perhaps reflective of the fact they have worked for

    some years in a more devolved model of school based management than their

    Queensland counterparts, highlighted the importance of, and time devoted to,

    marketing of their school. That is, New Zealand schools operate in a more

    competitive environment of self-management in which their schools

    achievements need to be highlighted to attract potential students. Queensland

    schools are generally less concerned with such matters at this time.

    The need to market schools in the current competitive school environment

    links with workload issues as one New Zealand principal explained:

    I am very conscious of the large amount of time I spend on what wouldloosely be termed as marketing. There is an inequity between principal

    workload in this respect; (especially for) lower decile, falling school rolls

    where disproportionate amounts of time and money are spent on marketing

    through necessity.

    Although many New Zealand principals expressed concern and pessimism

    regarding workload and the complexity of the demands placed upon them,

    some optimistically indicated that they wished todo the right thingand feel

    that they have the power to do so. Similar to the Queensland principals,

    Table 8. Skills and Competencies for Principals (New Zealand).

    Skills, competencies important

    to role as principal

    Very

    important(%)

    Important

    (%)

    Total

    (very import important) (%)

    Inspiring, visioning change for school 90 10 100

    Demonstrating strong interpersonal, people skills 92 8 100

    Capacity to delegate, empower others 72 27 99

    Managing uncertainty for self and others 40 53 93

    Managing change for self and others 50 46 96

    Capacity to develop networks 41 55 96

    Effective and efficient manager, administrator 66 32 98

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    observations were also made regarding strengths that principals need to

    possess, namely being hard workers, keeping a sense of humour, being able to

    speak their mind but also be trustworthy, honest and firm in order to achievecommon goals.

    In sum, while there were many broad similarities in the findings for the

    principals for the two systems, Queensland and New Zealand principals

    differed significantly in terms of the importance they placed on being an

    effective and efficient manager. Sixty-seven percent of New Zealandprincipals rated this as very important with another 32% rating it as

    important. Queensland principals rated it 45% and 44% respectively. This

    lesser emphasis for Queensland principals probably reflects the more

    extensive levels of devolution in New Zealand compared with Queenslandand the accompanying higher levels of responsibility and accountability for

    managing resources and budgets residing with New Zealand principals

    compared with those in Queensland.

    Despite this one significant difference, in both systems there were agreed

    and strong views on what is takes in terms of skills and competencies to be a

    principal in the changing context within which schools now operate. These

    skills and competencies provide an important focus for professional

    development of principals.

    Professional Development

    In Queensland, generally, principals identified leadership rather than

    management skills as being critical to their role, where such leadership skills

    are seen to encompass well-developed and expansive interpersonal skills. For

    example, the two most frequently mentioned professional development areasindicated in this open-ended item were: leadership skills (including visioning,

    change management, team building, interpersonal skills) and financial

    management/business management. These two responses seem to reflectprincipalsperceptions of the systemsexpectations on them in terms of their

    roles as both leaders and managers.

    InNew Zealand, professional development opportunities were seen as vital

    by the principals and stakeholders, with comments suggesting that it is essentialto attend PD opportunities and the principal network to reduce professional

    isolation; andwe need training before starting the job and regularly throughthe first couple of years. However there was a strong consensus that

    professional development is necessary at all stages of being a principal and

    no less before the job begins. Such training would enhance skills identified as

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    handling public relations, financial management, property, resourcing, staff

    management and change management. Such skills are identified in thefindings

    of this research as underpinning the competencies required of principals.

    DISCUSSION

    A number of themes emerging from the questionnaire and interview data are

    identified for further discussion. These are issues relating to principals

    satisfaction with their job; the contrasts between the real or actual role

    compared with the ideal or preferred role and the system-expected role;

    leadership v management; and, the skills and competencies required byprincipals to undertake their roles.

    Satisfaction Despite Role Ambiguity, Conflict and Overload

    An important finding of this study was the high percentage of principals in

    both Queensland New Zealand who reported satisfaction in the role. Over

    80% of Queensland principals and 85% of New Zealand principals were either

    satisfied or very satisfied with the position they held, despite the fact they

    reported role ambiguity, role overload and role conflict. Pressure in the rolewas more pronounced for Queensland principals as 72% noted this had

    increased in recent years compared with 54% of New Zealand principals.

    Perhaps this difference may be explained by the fact that New Zealand

    principals have experienced more intensive pressure in the role since the late

    1980s and were becoming more accustomed to it, whereas for Queensland

    principals the pressures had become to be felt more in recent years as the

    system had moved more along the devolution continuum. The majority of

    principals (73%) in New Zealand indicated they worked 60 hr or more in a

    typical week compared with the 43% of Queensland principals who reportedworking 60 hr or more. As highlighted previously, the greater degree of

    devolution experienced by principals in New Zealand may have accounted for

    the greater numbers of principals reporting working 60 hr or more. Despite the

    long hours worked, as indicated earlier, a majority of principals reported role

    conflict, role ambiguity and role overload. That is, there are real tensions for

    principals as they endeavour to not only keep on top of a significant andvaried workload, but also as they struggle to be comfortable with those

    issues on which they should be spending their time. This is explored further

    below in the discussion about role alignment for principals.

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    The findings expressed by principals in both systems pertaining to role

    conflict, role ambiguity and role overload mirror research conducted on the

    principalship under school based management (Boyle, 2000; Holdaway, 1999;Knight, 2000; Portin, Shen, & Williams, 1998; Wildy & Louden, 2000; Wildy

    & Wallace, 1997). Similarly the increasing workload (e.g., over 50 hr per week)

    and pressure in the role reported by principals in this study is not dissimilar to

    principals in other States in Australia (Boyle, 2000; Knight, 2000) as well as in

    New Zealand (Wylie, 1999a) and in the USA (Portin et al., 1998).

    Real versus Ideal

    It seems that principal satisfaction can be understood in a variety of ways.

    Firstly, principals in both systems identified an ideal (or preferred) week asone that would focus mainly on three key areas, viz. strategic leadership,

    educational leadership and parent/community issues. When contrasted with

    their typical (or actual) week, principals spent some time on strategic

    leadership and educational leadership but not as much as what they would

    wish. That both New Zealand and Queensland principals saw the ideal week

    as one where they could devote more time to leadership matters is not

    surprising. For instance, Boyles (2000) research came to the same conclusion

    as principals in her study saw that educational leadership in curriculum andpedagogywere the most important and satisfying aspects of their work.

    While principals in both systems identified parent/community issues as

    important, an ideal week would see them devoting less time to these issues

    than they currently spend. The percentage difference between the total time

    devoted to these issues in a typical week (real) and time devoted in an ideal

    week (ideal), was minimal for Queensland principals, but considerably greater

    for New Zealand principals. The percentage difference for New Zealand

    principals may be a reflection of the formalised structures of school govern-

    ance (via Boards of Trustees) that mandate a close and strong relationshipbetween the principal and parents and community groups and therefore

    considerable time required to maintain these relationships and networks. Both

    Wylie (1999b) and Harold et al. (2001) note that under New Zealands school

    based governance model, parents have become more vocal, more involved and

    more willing to voice their concerns and raise issues with either the principal

    and or Board of Trustees than previously.

    Another issue for consideration here is the possible contribution to

    principal satisfaction by the increasing diversity and variety of activities

    inherent in the role. While no statistical relationship was evident in this data,

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    principals in both systems, particularly Queensland principals, reported an

    increase in the diversity and variety of the job. Holdaways comments about

    the principalship did identify such a link between satisfaction and diversity:

    The work of principals has become far more complex than it was when I

    began teaching in 1955 but the challenge of dealing effectively with

    stressors has the potential for generating more satisfaction than was

    experienced by principals several years ago. (Holdaway, 1999, p. 8)

    Thus, it may be that the diversity and variety in the role reported here by

    principals is not seen as a negative. Rather, it may be one of the positive

    manifestations of a highly challenging, complex and demanding position such

    as that of the principal.

    Leadership versus Management

    As discussed previously, principals from both systems desired more time to

    devote to leadership and less time for management and administration. Ideally

    Queensland principals reported that they would prefer to spend half as much

    time on management than they do currently, while for New Zealand

    principals, an ideal situation would see them spending about one-third less

    time on management and administration. Yet the reality for many of the

    principals (and those interviewed) was that the role was like that of a Chief

    Executive Officer charged mainly with management and administrative

    responsibilities. Studies from Australia and elsewhere have highlighted that

    one of the tensions facing principals is role conflict in terms of whether theirloyalties and energies should lie in either leadership or management

    (Leithwood & Menzies, 1998; Wildy & Dimmock, 1993). Studies (e.g.,

    Baker & Dellar, 1999; Cranston, 1999; Leithwood & Menzies, 1998; Wildy &

    Dimmock, 1993) have found that the dominant role played by principals tends

    to be more managerial than oriented towards educational leadership concerns.For instance, Wildy and Dimmock (1993) noted that principals tend not to be

    involved greatly in instructional or curriculum leadership work, due to the

    other demands on their time and load. Both Baker and Dellars (1999) and

    Leithwood and Menzies (1998) commented that more managerial work

    inevitably means less time on instructional and other leadership issues. A

    study conducted by Brubaker and Simon (1987) 16 years ago in the United

    States noted that principals preferred role was instructional leader while

    their actual role was administrator. The tension which exists between the

    educative role and the administrative role played by leaders seems to be a

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    perennial dilemma. It is possible that the current agenda of school based

    management may in fact be exacerbating this tension, because of the heavy

    administrative burden which characterises it.Noteworthy when one considers satisfaction of principals and what they do

    during a week, is that those principals reporting higher levels of satisfaction

    are those where what they do (typical, actual week) and what they would like

    to do (idea, preferred) are similar and where this is also similar to what they

    believe the system expects them to do. The important emphasis here is the

    desired and expected role focus on aspects of leadership. This might be seen as

    role alignmentand offers a particularly powerful concept for consideration in

    future research into the principalship. While the findings from this study

    suggest that there was evidence of role alignment due to high levels ofprincipal satisfaction, some of the qualitative data particularly from the New

    Zealand principals highlighted a mismatch between principals expectations

    of their role and the systems expectations. For instance, there was a strongsense of dissatisfaction from the New Zealand principals regarding the

    continual interventions of the Ministry of Education (i.e., the system). These

    interventions were manifested by the increasingly complex changes to

    policies and practices and the demand that principals be able to manage new

    requirements and tasks immediately.

    That principals experience managerial challenges as well as dislocation,

    change and uncertainty in their work has been documented in the literature

    (Robenstine, 2000). Perhaps part of the answer to ensuring that there is role

    alignment particularly in relation to principalsexpectations of their role andthe systems expectations of their role lies in the hands of Education systems.

    There may need to be some strategic systemic responses in the form of

    professional development of principals or enhanced school resourcing to

    facilitate a shift from the current state to one more desired by both the

    principals themselves and the system. This is not a necessarily easy to fulfil,particularly in these changing times. Furthermore, it would seem that any

    mismatching of what principals actually do compared to what is viewed as

    both appropriate (from a system perspective) and ideal (from the principals

    perspective) demands further investigation if the principalship is to attract

    quality educators in the future.

    Skills and Competencies of Principals

    The three most frequently noted skills and competencies both Queensland and

    New Zealand principals identified as important for their role as principal were

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    inspiring, visioning change for schools; demonstrating interpersonal skills;

    and the capacity to delegate and empower others. All of these skills point to

    capacities related to leadership and working effectively with others. In termsof professional development needs, principals from both countries also

    identified leadership related skills and abilities. Such findings are not

    surprising when one considers the changing agendas facing schooling and

    school leaders as they move into the twenty first century. Principals see the

    possession of good interpersonal skills as vital for enhancing and building

    collaborative relationships with staff, students and members of the wider

    community. All of the skills that relate to vision building, strengthening

    relationships and partnerships and gaining commitment from staff and

    students are consistent with the key personal competencies documented in theStandards Framework for Leaders (Education Queensland, 1997) and Core

    Competencies for School Principals (Education Review Office, 1995).

    Of the seven skills and competencies principals were asked to rate,

    Queensland principals rated management/administration as the least impor-

    tant, whereas New Zealand principals rated it as the fourth most important

    skill. The findings reported in the qualitative data mirrored this emphasis, as

    very few of the Queensland principals made mention of management/

    administration as a particularly important skill in contrast with New Zealand

    principals who conceded that management/administration skills are highly

    relevant to the demands of the principals role. As alluded to previously, a

    reason to explain this difference might lie with the greater degree of

    devolution experienced by New Zealand principals. Thus the greater degree

    of the devolution, the greater the expectation that principals will play the

    role of manager/Chief Executive Officer and the greater the need to havecompetent administration/management skills.

    The Queensland findings which showed that principals were interested in

    developing leadership rather than management competencies is consistentwith the findings of Baker and Dellar (1999). Principals in their study

    identified priority issues as those which wereassociated with the substance ofschooling, namely quality teaching and learningwhereastypical managerial

    tasks of an administrator (p. 20) were not given any mention. In regard to

    Queensland principals, there was one exception to the general trend away

    from management/administration and that was in the area of financialmanagement. In fact, principals from both Queensland and New Zealand

    noted thatfinancial management was an area of need. This is understandable

    because under school based management arrangements, the importance of

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    possessing competent financial skills has become increasingly important for

    school leaders. This need has been identified by other researchers. As an

    example, Boyles (2000) study of principals in the ACT, found that two-thirdsof them rated financial management as an important issue for professional

    development.

    CONCLUSION

    The research reported here is part of the continuing journey of endeavouring to

    understand the principalship in these times of rapid and unpredictable change

    and challenge for schools and school leaders. For these secondary principals,there are tensions and dilemmas around the broad focus of their roles in terms

    of theleadershipversusmanagementaspects. This is well summarised by one

    of the Queensland principals:

    the most frustrating aspect to me is the following paradox: the system says

    it wants us to lead, and when we are with colleagues in networks, we talk

    and plan a lot of leadership stuff, but when we are in school there is a huge

    and actual demand that we participate directly in many managerial and

    administrative tasks.

    However, such comments should not be extrapolated to describe these

    secondary principals as being unhappy in their role. In fact, most were

    satisfied with it. Many of the comments made by principals during theinterviews reinforced the view that they were deeply commitment to the job

    and to making a difference in the lives of students. That school principalshave altruistic tendencies because they put the concerns of others, such as

    students and staff, before their own needs has been identified by researchers

    across many countries (Baker & Dellar, 1999). While it is true that principalsare working long hours, feel pressure (and this is increasing), identify

    increased variety and diversity in the demands of their role as well as reporting

    some role overload role conflict it is also true and most significant that the

    majority of them are satisfied in their role as principal.

    What is particularly interesting in relation to this satisfaction is that is

    derives in part from what might be seen as role alignment. That is, wheretheir actual role the one typical for them in a week aligns with what they

    actually would like the role to be like and with what the system expects of

    them. In this regard, what principals would like to see again in broad focus

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    terms is an enhanced leadership role and a lessened management role, that is

    one that engages them in a major way on operational matters related to

    students and staff. Lack of role clarity and consistency are issues of concernfor all the respondents, who expressed their frustrations at the continual need

    to cope with often contradictory demands, while maintaining institutional and

    visionary stability.

    Generally for most principals involved in this study, one senses a group of

    committed and able individuals, who like those in many other professions

    struggle to make sense of, and respond to, changing demands on them. For the

    system employing these principals, there are clear messages here as to what

    contemporary research says about the role and workload of secondary

    educational leaders. How the system might capitalise on the positivesidentified in this research, such as high levels of satisfaction among principals,

    as well as how it might respond to the continuing role tensions faced by

    principals and their on-going identified professional development needs arequestions for consideration in the future. The issue of adequate, timely,

    effective, and ongoing professional development is critical not only for

    principals currently in the position, but also for those aspiring to the

    principalship as a way of preparing them for the multi-faceted demands of

    the role. Given the current principal shortage in Australia and New Zealand,

    the need for systems to prepare and nurture aspirant leaders is paramount.

    Thefindings from this research have highlighted that professional support

    via training and development in both leadership and management areas will

    be required if principals are going to be able to continue to meet the challenges

    inherent in their day to day work. Several authors (see Baker & Dellar,

    1999; Boyle, 2000; Cranston, 1999; Holdaway, 1999) concur with this

    point. The study underscored the urgent need for professional development

    that focuses on broader educational leadership issues concerned with

    empowering others and developing sustaining and meaningful relationshipswith those within the school community. Fundamentally, the study under-

    scored the point that principals see themselves aseducationalleaders. Twoof the New Zealand interviewees summed this up well when they said, a

    principal stands in the middle of it all with the task of bringing apedagogical understanding of whats appropriate in the modern day. Thus

    professional development that enables principals to learn and/or build upon

    their existing capacities so that they can bring ethical, moral and professional

    dimensions to their role can only reinforce their identity as the rightful leaders

    of schools.

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