1. 2014 Soft Solvers Solutions. All Rights Reserved. Cloud CRM Solution for Small Businesses Building Asian Economies An Introduction June 2014

2. 2014 Soft Solvers Solutions. All Rights Reserved. The Problem Small businesses fear IT So most end up, NOT using IT * SoftSolvers Research 2009 and ongoing, in Malaysia and Singapore. 70% dont even know what a CRM or similar systems are* Results in Productivity Loss, Business Delays, and even Business Closure 3. 2014 Soft Solvers Solutions. All Rights Reserved. The Solution IT Not Required (Fully cloud based) From US$8 /user/month (No Contract, Pay Per Use) Any Device Anywhere (HTML5) Focus on Asia (Asia Pacific or ASEAN Region) For Small Businesses (5 100 Employees) 4. 2014 Soft Solvers Solutions. All Rights Reserved. Engagement Model Online Marketing Attend Free CRM awareness Workshop or a Skype session Credible Partners for Building Trust & Scale World class Support Phone for ALL Centralized Support in Malaysia, for entire Asia (Singapore) (Malaysia) (Hong Kong) (Philippines*) 5. 2014 Soft Solvers Solutions. All Rights Reserved. Customers & Achievements Echelon Finalist 2011, Asias largest Startup event Asia Top 50 Apps 2010 - E27 Singapore Silver award for Best CRM Implementation - CCAM Malaysia, 2010 CRM Idol Semi- finalist 2012 & 2013 Achievements Customers * Second CRM has more than 100 active Customers in Asia. 6. 2014 Soft Solvers Solutions. All Rights Reserved. Company Background SoftSolvers MSC Malaysia Status company in Cyberjaya Designed Second CRM for Small Businesses, as a viable alternative to more expensive overseas solutions Helps in Managing Sales, Marketing and Customer Service On Demand, No investment on server/software, No need IT guys, Highly Secure, Daily backups, Never lose any data Easy-to-use, customizable, Access it any time, any where or on any device (desktop, tablet, or phone) 7. 2014 Soft Solvers Solutions. All Rights Reserved. Where WE want to GO? Vision To enable every Small Business in Asia with a CRM Solution Mission To enable 1 million Small Businesses in Asia with a CRM Solution and To generate US$100 million Revenue by year 2020 90% paying < $10 a month 10% paying > $100 a month What we are looking for Partners Resellers, Value Added Resellers, Trainers, Consultants, Integrators, Complimentary apps Customers Small to Medium size Companies Investors Big or Small 8. 2014 Soft Solvers Solutions. All Rights Reserved. Soft Solvers Solutions Sdn Bhd C-G-17, SME Technopreneur Centre, 2270 Jalan Usahawan 2, Cyberjaya, 63000, Selangor, MALAYSIA Tel: +603 8315 6101 Fax: +603 8315 6102 Web: www.secondcrm.com Email: info@secondcrm.com Thank You Questions & Answers 9. 2014 Soft Solvers Solutions. All Rights Reserved. 40% Of CRM Systems Sold Are SaaS-Based 2013 Global CRM Market 10. 2014 Soft Solvers Solutions. All Rights Reserved. CRM overtake ERP in projected growth by 2016 2012-2017 Global Software growth 11. 2014 Soft Solvers Solutions. All Rights Reserved. SAAS CRM State in Asia Its just exploding IDC in its first Worldwide Customer Relationship Management Applications Tracker for 2010, found Asia-Pacific, was the fastest growing territory for CRM software purchases, hitting massive 28.2% growth. Markets and Markets Research, The APAC Software as a Service (SaaS) market is expected to grow from $390 million in 2008 to $4321 million in 2015, at an estimated CAGR of 41.0% from 2008 to 2015. According to Gartner [December 2012], CRM continues to be the largest single SaaS market and by 2016 more than 50% of overall CRM software revenue of US$18.5 billion will be delivered by SaaS. Springboard Research, The overall APAC market for SaaS CRM currently sits at US$183 million in 2009 and forecasting a huge jump to an estimated market value of US$570 million by 2012.