Sean Adams Basic Etiquette for Designers
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Transcript of Sean Adams Basic Etiquette for Designers
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Basic Business Etiquette for Young Designers
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Before the Interview
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Find the directions and any parking issues on your own.
Don’t ask how to get there, or be late because you got lost.
Use Google Maps
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If it’s a morning meeting, get up an hour early. Give yourself time to be unhurried.
Five minutes early is on time.
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Personal Grooming
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No shorts,
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flip flops,
image: flip flop fanatic
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or t-shirts. Designers wear shirts with collars.
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Make sure your shoes are shined,
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your clothes are pressed,
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you have no holes in your socks,
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Comb your hair. Don’t wear a jaunty hat.
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Keep your portfolio case clean.
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You dress for where you want to be in life, not where you are.
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At the Interview
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Be confident, not arrogant.
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Stop, look, and listen. Pay attention to what is being said, watch the body language, and take time to answer a question.
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Bring your laptop with a pdf. or Keynote presentation of your work.Don’t rely on wifi to access your site.
Bring physical examples in good shape.
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Bring your resumé and letters of recommendation, business card, and a small leave behind.
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Stand up when anyone enters the room
Shake his or her hand and introduce yourself immediately.
Never say, “You don’t remember me, do you?”
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Make an interesting observation about the company, such as, “The X project you did is one of my favorites.”
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Ask how much time the interviewer has. Check as you go through the work, ask“How are we on time?”
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When finished, thank him or her for the time. Stand up and shake hands.
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After the Interview
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Write a thank you email and written note. Mail the physical note.
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Dear Ms. Jones:
Thank you so much for seeing me today. I know how busy you are and appreciate the time you gave me. I would be honored to work for XYZ Company and hope to hear from you soon.
Sincerely Jane Smith
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The Job Offer
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If you get the job, write or email everyone who helped along the way and inform them of the positive news.
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You’ve been offered a job, but have other options still open. What do you do?
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Be honest. Explain that you are looking at another or several offers and will have a decision for them by a certain time. Don’t leave someone hanging.
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On the Job
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Common Mistakes: Chewing gum Texting, email, or telephone personal calls Incessant talking Lateness Sick days Messy desk and area
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Positive actions: Learn how to answer the telephone and what the correct response is to any question. Ask questions if you don’t understand. Take initiative. Be early. Work efficiently. Always ask for a timeframe.
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When you make a mistake: Follow the three “R”s: Recognize Remorse Rectify
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Recognize the error: “I understand I made a mistake here.”
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Show remorse. “I am sorry.”
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Rectify the problem: “I’ll stay late and work on the weekend to correct this error.”
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Compliment others generously: It must be true or it sounds like pandering.
You can’t say, “Your haircut looks great.”if it’s clearly a disaster.”
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Be gracious to everyone: The ass you kick on the way up is the one you kiss on the way down.
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Social Etiquette
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Rule One: Always make others comfortable. This is why etiquette rules exist.
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Always open the door for others.
Go first in a revolving door to push it.
Don’t groom yourself or others in public.
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At a restaurant or meal Stand when others arrive at a lunch or dinner.
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Your guest sits looking out in a restaurant.
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The place setting left to right: BMW: Bread, Meal, Water
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Put your napkin in your lap the minute you sit.
Never start eating until everyone is served.
Don’t talk and eat at the same time.
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Never use your cell phone at the table, for anything, ever.
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ImportantHold the knife and fork correctly. Practice every hour if necessary.
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If you eat a bone, something rotten, or olive pit, discreetly remove it with your napkin and set it on the edge of the plate.
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If you need to leave the table, say“Please excuse me.” not “Excuse Me!” which is a command.
Lay your napkin on your seat, not the table.
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When you are finished, place your fork and knife on the plate at the 4:00 position.
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Thank your host.
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Refer to Amy Vanderbilt’s Complete Guide to Etiquette frequently.
Newer etiquette guides are too lenient.
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