About This Report 1-4 GC At a Glance 5-12

Message From

President 13 Business Principles 14

Stakeholder

Engagement 15-16

Management Process &

SD Communication Program 17

Good Corporate

Governance and Ethics 18-62 Our People 63-72

GC’ Stakeholders 73-82 Environment Care 83-92

Communities

& Society 93-98 Our Performance 99

GRI Content Index 100-106

Content

Global Connections Public Company Limited l

“Your best partner for solution

and service in Industrial

raw material supply”

Vision

3

The Sustainability Report of Global Connections Public Company Limited (“The Company”)

in 2015 was prepared in accordance with the indicators of cooperation with international

sustainability reporting (Global Reporting Initiatives GRI G3.1). The Company has assessed the

complete of the content reported level C.

The Company prepared the Sustainability Report to present the policy, management

guidelines, performance for the economy, social, and environment of the Company during

1 January -31 December 2015

Global Connections Public Company Limited 1

Editorial

Share holders

Customers

Employees

Suppliers

The Company began the study the business operation report, the participation of

stakeholders, the contributions outstanding in year 2015, the human resources management

system in form integration, and a focus on the customers, suppliers, as well as the Company’s

image with public and employees.

“Employee” is the key stakeholders in all aspects and is an important driving force

of the Company to deliver quality products and provide excellent services to our customers.

The Company inculcates all employees to have a good conscience and to recognize their

responsibility to society and the community around them. These whole processes are effect to

other stakeholders to receive benefits and sustainable growth together including customers,

suppliers, shareholders, surrounding communities, social, and country.

Global Connections Public Company Limited 2

Scope of report

มุ่ง

1 To be an ethical public corporation along with Thai economy forever

2 Build sustainable growth of profitability and sales

3 Develop sustainable professional expertise to be market leader and

maintain competitiveness

4

5

6

Market Leadership (one stop shopping, always add on new product,

Quality of supplier)

Sustainable professional Staff (by support training both formal & on

the job)

Connect the best supplier and bridge advanced technologies for

customers’ best value

Global Connections Public Company Limited 3

Mission

Global Connections Public Company Limited 4

Sales Volume

63,000 Tons

Sales Revenue

3,646 MB

19.56% Return

on Equity

GC At a Glance

Global Connections Public Company Limited 5

GC At a Glance

“Your best partner for solution and service in Industrial raw material supply

lobal

onnections

ublic ompany imited

Global Connections Public Company Limited 6

Global Connections Public Company Limited

Business : Distributing agent of plastic, petrochemical and additive, which

are used in petrochemical and plastic transformation process

Head Office : 13/1 Moo 2 Kingkaew Rd., Rachateva, Bangplee,

Samutprakarn, 10540, Thailand

Registration No. : 0107548000153

Home Page : www.gc.co.th

Telephone : +66 (0)-2763-7921,+66(0)- 2763-7999,+66 (0)- 2763-7923-42

Facsimile : +66 (0)-2763-7949, +66 (0)-2312-4880-1

Global Connections Public Company Limited 7

FINANCIAL POSITION (MILLION BAHT) 2013 2014 2015

Current Assets 1,147 1,040 1,246

Total Assets 1,281 1,171 1,378

Current Liabilities 870 767 936

Total Liabilities 882 782 956

Shareholder’s Equity 399 389 422

OPERATING RESULT (MILLION BAHT) 2013 2014 2015

Sales Revenue 3,159 3,647 3,646

Gross Profit 219 200 229

Operating Profit 105 79 113

Net Profit 70 48 79

FINANCIAL RATIOS 2013 2014 2015

Return On Assets (%) 6 4 6

Return On Equity (%) 17 12 20

Net Profit Margin (%) 2.21 1.31 2.17

Current Ratio (Times) 1.32 1.36 1.33

Debt to Equity Ratio (Times) 2.21 2.01 2.27

Book Value per Share (Baht) 2 2 2

Profit per Share (Baht) 0.35 0.24 0.4

Global Connections Public Company Limited 8

Business Characters

Global Connections Public Company Limited

is the distributing agent of plastic, petrochemical

and additive which is used in petrochemical and

plastic transformation process. The Company is

the distributing agent to local and foreign

suppliers more than 30 companies who are leader

in production capacity and technology. By this

reason, the Company is considered to be the Best

Thai distributor who can provide the most variety

petrochemical and plastic to client. (Source: the

company’s information)

almost foreign suppliers of the Company are the

top-three leader in production capacity of the

world. Our customers are rubber and plastic

processing plants and others over 2,300 covers in

various business sectors such as industrial

packaging, food packaging including cosmetic

packaging and personal care product, automotive

parts, electronic parts, home appliance, furniture

parts, sports equipment, stationery, and toys etc.

เIn general, the large producers such as ExxonMobil Chemical, Eastman Chemical, and Chi Mei

Corporation do not distributer their products by themselves because of the scatter location of end-users

and having high costs of each trade transactions. Furthermore, end-users of plastic are mostly used the

variety of plastic raw material in the production process. As end-users perspective, it is too complicated

to directly buy each raw material from each producer. The picture below shows transaction without role

of distributing agent.

Role of Distributing Agent

Global Connections Public Company Limited 9

Trade transaction without distributing agent

The essential of distributing agents for petrochemical industry is to connect the

combined product ranges from the various producers to serve the various needs of end-

users/ customers, and to minimize logistic cost of each transaction. The company can

deliver value added to both suppliers and customers by satisfy economy of scope to the

number of customers/ end-users and satisfy economy of scale to big producers

simultaneously

The next picture shows role and benefit of distributing agent in petrochemical industry

which is similar to role of distribution channel for consumer products which regularly

generate trade transaction at the supermarket or hyper store such as Tesco Lotus, Makro,

and Big C.

Global Connections Public Company Limited 10

Role and benefit of distributing agent

In addition, the barrier for new entry in petrochemical distributing agent is that the

petrochemical producers usually appoint only one or two distributing agents in each

country as general practice.

Global Connections Public Company Limited 11

Supply Chain

In 2015, the Company had more than

1,000 customers and had key customers

approximately 70 percent. The majority

customers purchase products approximately

5 percent of total sales amount. Top ten

customers was proportion approximately 15

percent of total sales amount.

Prospective customers/Distribution/and Sales channel

Global Connections Public Company Limited 12

The segment customer has three main groups

as follows;

1) Converter is a manufacturer who purchases

plastic and other raw materials from the Company into

the production process as well as finished goods which

are used in various industries such as packaging,

automotive, electronic, household appliance, electronic

appliance, cosmetic packaging, construction, and

agriculture etc. Converter group is the main customers

which has sales amount approximately 88 percent but

the each customer accounts are not major customer of

the Company. Customers of this segment included

Srithai Superware Plc, T. Krungthai Industrial Plc., Union

plastic Plc., Thai Summit Group, Thai Plaspac Plc.,

AAPICO Plastics Plc., and Panjawattana Plastic Plc. etc.

2) Trade partner is a second distributor who

purchases the product to sell their clients. Sometimes,

trade partner will introduce customers to the Company

because the Company has a several products. Trade

partner is supporter of the Company and had sales

amount approximately 5 percent of total sales

3) Compounder is a manufacturer who mixed

color or other raw materials together according to

customers’ needs. Moreover, selling products to

compounder, they are partner in research and

development for new products. They had sales amount

approximately 7 percent of total sales.

Message from CEO

Global Connections Public Company Limited recognizes social

responsibilities. To achieve sustainable development, the Company has

established a business strategy that focuses on responsible stakeholder

groups which includes customers, employees, partner/supplier,

communication, social, and shareholder. The Company encourages

employees to participate in optimizing the service to facilitate and

make an impression and satisfaction to customers. The Company’s

business is based on integrity, transparency, and accountability

to shareholders. However, the Company does realize value

oftwo-way communication which allows us to disclose

information transparently and receive feedback from

stakeholder through several channels. The Company

also commits to the best utilization and conversation

of natural resources. The Company had our new

investment in renewable energy via Solar Rooftop

PV System which is able to generate electricity fed

to MEA.

The Company recognizes human resource, thus

promotes social assistance participation and the

natural environment. The Company supports

employees to involve development communication,

social assistance of disasters, and has determined

guidelines to employees focus reducing pollution and

development environment such as promoting products

which made from natural resources, controlling

delivery process, preventing harm to come up with

employees and customers in term of safety and

healthy, saving energy to alleviate the global warming

problem and create the strengthening

of environmental friendliness.

The Company focuses that take cares

employees, provides good welfare, works safety, and

develops employees’ knowledge which are main

policy to conduct the Company’s business. As a

result, the Company get award from Department of

Labor Protection and Welfare since 2012 until 2014

(4 years). It is our great pride and will motivate us to

drive more activities for further success of the

Company and society in line with sustainable

development.

Global Connections Public Company Limited 13

Global Connections Public Company Limited 14

Our Business Principles

To be in the top quartile on performance and return on investment; to create

a high performance organization that promotes teamwork, innovation and passion for

sustainability; with emphasis on good Corporate Governance and commitment to

Corporate Social Responsibility, we have defined our business principles into High

Performance Organization (HPO), Corporate Governance (CG) and Corporate Social

Responsibility (CSR).

We believe the contribution of the three principals will take GC to the level of

corporate sustainability where we could provide value added products for the future.

We deploy these principles through multiple channels of which one of them is our

Corporate Value,

Global Connections Public Company Limited 15

Stakeholder Engagement

Engagement of stakeholders is the central piece of business process at GC.

We identify groups of stakeholders based on relevance to GC’s activities, products

and services. The list of stakeholder groups include: shareholders, customers, business

partners, employees, local communities, society, and relevant public agencies. We

adopt de-centralized approach in stakeholder identification and management as each

GC and concerns and approach to address concerns are as follows;

Stakeholder

Group

Key engagement

Approach

Key Topics

& Concerns

Result Approach to

Address Concern

Shareholders/

Capital Providers/

Investors

- Annual General Meeting

- Quarterly performance

Financial performance

Financial highlights outlined

in this report confirms our

excellent financial

performance

- Annual Report Corporate governance Board of Directors are

independently assessed by

the Institute of Thai Directors

in 2015

- Opportunity day Long term investment Aspiration to be the “Your best

partner for solution and

service in Industrial raw

material supply” as a

benchmarking tool in

assessing sustainability

performance against leading

oil and gas companies

Employees - Knowledge development

Activities

Knowledge

development

Increase individual knowledge

- Assessment Annual

performance

- Follow instructions and

prepare a knowledge system

for employees

- Employee engagement

to the organization

Keeping employees on

the organization

- Compensation and

employee benefits as well

- To treat employees

according to Human Rights

Global Connections Public Company Limited 16

Stakeholder Engagement

Stakeholder

Group

Key engagement

Approach

Key Topics

& Concerns

Result Approach to

Address Concern

Communities - Engaging with the

community

- The impact of

environmental

- Coexistence between

companies, communities

and quality of life

Doing activities with

community

Customers - Regular

communication/visit

- Annual satisfaction

survey

The timely delivery of

goods and clear

communication

- Hearing and opinions.

Management

- Manage relationships

between customers and

companies to improve

processes continuously and

maintain customer satisfaction

Suppliers - Regular communication

email/phone call

Clear communication

Following agreement

Approved vendor list to be a

mechanism to promote our

CSR values onto our suppliers

and contractors. We endeavor

to improve their CSR

performance in line with our

mission.

Global Connections Public Company Limited 17

The Company has committed to continually assess and develop the Company’s

business excellence framework for the past three years focusing on areas such as

Leadership; Strategic Planning; Customer Focus; Measurement, Analysis and Knowledge

Management; Workforce Focus; Operations Focus; and Results. We believe this work system

will drive maturity of the Company operation toward integrated approaches that the

processes are repeatable and regularly evaluated for improvement opportunity in synergy

with other functions. In addition, analysis, innovation and learning organization would better

our efficiency and provide us with better results in all areas of focus. In term of sustainable

development, we determine Global Reporting Initiatives (GRI) is considered as a guideline for

SD disclosure.

Management Process

SD Communication Program

SD Communication Program is our program to imprint sustainable development into

the mindset and culture of individuals across the Company. We plan to develop and roll-out

communication program to all stakeholders from the Board room to control rooms, supplier

s’plants and our customers in order to allow them to appreciate the value of our sustainable

development. Ultimately, the Company has ambition to integrate sustainable development

into the Company’s Vision “Your best partner for solution and service in Industrial raw

material supply”

Global Connections Public Company Limited 18

Our Good Corporate

Governance & Ethics

Assessment and rated “Very Good”

for Top Corporate Governance Report for Listed Companies 2015

which was conducted by the Thai Institute of Directors (IOD)

Assessment and rated “Full 100 scores”

on quality of Annual General Meeting of Shareholders (AGM Checklist)

which was conducted by the SEC and Thai Investors Association (TIA)

Global Connections Public Company Limited 19

TASK is the Foundation

in Conducting Businesses

The Company hopes to operate effectively

and efficiently together emphasis a quality service,

delivery product on time, build trust among all

stakeholders as well as build confidence in the

product from our customers. These are consistent

with the Corporate Good Governance concept.

Therefore, the Company has a Corporate Governance’s

framework to excellence as follows;

High Performance Organization: HPO, Corporate

Governance: CG, and Corporate Social Responsibility:

CSR, and Code of Conduct: CC. These are main the

Company’s business to focus increasing benefit to

shareholders and all stakeholders.

The Company expects all employees adhere to the framework which is

the Company’s strategic

Talent Leveraged AEC Opportunity

Exposure

Salience in

Profitable sales

Keen Cost and

Expense

Management

The Company has embraced the principles of corporate governance to the

Stock Exchange Thailand since 2006, together with operating under the Articles of

Association to happen a practice of good corporate governance in the Company.

Global Connections Public Company Limited 20

The Company duly complied with the principles of good corporate

governance for listed companies 2006. In 2015, the Company was evaluated

Corporate Governance by the Thai Institute of Directors Association (IOD) which

corporate-governance scores rated “Very good” (4 STAR) benchmark.

In 2016, the Company has continuously observed the good corporate

governance policy.

Section 1 Rights and Equitable Treatment of Shareholders

Realize the importance of shareholders’ equitable rights as follows;

1. Shareholders shall obtain relevant material of the Company information on a timely,

sufficient and appropriate for decision making

The Company has policy to send the invitation letter together with the relevant documents

and information on each agenda item to the shareholders not less than 14 days prior to the

meeting and will record the minutes of the meeting correctly for shareholders inspection, the

Company realizes the importance of shareholders’ right in access to Company’s information. The

Company will add details of issues for consideration, reasons and impacts of each agenda.

2. Participate and vote in shareholders’ meetings

All shareholders possess equal rights to express their opinion and/or concern to acquire

explanations and ask additional question in association with the operation of business.

3. Right of equitable Treatment

Besides above-mentioned , All shareholders possess equal basic rights such as rights to receive

share certificates and rights to transfer shares, rights to elect and remove directors, rights to

approve the appointment of auditors and rights to share in profit of the Company.

OURGOOD CORPORATE

GOVERNANCE & ETHICS

Global Connections Public Company Limited 21

4. Shareholders Meeting

Shareholders should receive letter of invitation to the meeting and the letter contains

information relating to the location, date, time and agenda. Shareholders may request to directors to

add additional agenda of meeting and may pose questions in advance prior to meeting date. This

can be seen from the opportunity for shareholders to propose agenda for the meeting and to

propose nominee for the period of three months before the end of each fiscal year with the

proportion of shares held one percent only. Besides, The Chairman of the Board of Directors,

Executive Directors, Audit Committee, Auditor and legal adviser had participate in the shareholders’

meetings to answer questions. The minutes of Shareholders Meeting will be presented in the next

Shareholders Meeting for acknowledgement.

After the minute has been approved by the meeting, The Company shall keep it in a safe

place for verification by concerned party.

5. Shareholders’ Meetings

1) According to the articles of association, the Company is required to hold an annual general meeting

of shareholders within 4 months of end of each fiscal year. The Board of Directors may call for an

extraordinary meeting of shareholders when it deems appropriate. An extraordinary meeting of

shareholders may also be called upon when a number of shareholders whose aggregate shareholdings

represent no less than one fifth of the total issued shares, or at least 25 shareholders whose aggregate

shareholdings represent no less than one tenth of the total issued shares, propose in writing with

reasons and clear objectives specified.

The Board of Directors will call an extraordinary meeting within 1 month of receipt of the

requisition. In 2015, the Board of Directors meeting No. 1/2015 held on 17 February 2015 approved the

date of the Annual General Meeting of Shareholders which was held on 3 April 2015. In each

shareholder’s meeting, the Board of Directors is aware of the shareholders’ rights in compliance with

the Company Articles of Association, pertinent legislation, and the regulations of the Stock Exchange of

Thailand (“SET”). The Company has to notify the date of determining the names of shareholders

entitled to attend the shareholders’ meeting (Recorded Date) and compile the names of entitled

shareholders under section 225 of the Securities and Exchange Act B.E. 2535 and its amendments in

the Securities and Exchange Act (No. 4) B.E. 2551 by closing the share register at the SET no less than

14 days prior to its closing date.

Global Connections Public Company Limited 22

Shareholders’ Meetings

2) The Company issued a notification of the meeting clearly specifying the meeting’s agenda

with sufficient details for each agenda and opinions of the Board of Directors on them together with

significant information for consideration prior to decision making. For example: The 2014 annual

report to allow the shareholders to have adequate information on their voting rights and other

supporting documents; A copy of the Minutes of the Annual General Meeting of Shareholders on 4

April 2014; A proxy form; A list of documents and evidence to be presented by the shareholders at

the shareholders’ meeting; Instructions on how to attend the annual general shareholders’ meeting

and the annual general shareholders’ meeting; A map of the meeting venue. The notification and

relevant documents were sent in advance to Thailand Securities Depository Company Limited (TSD)

for further distribution to all shareholders 17 days before the Annual General Meeting of Shareholders.

The Company’s Articles of Association regarding the part relating to the shareholders’ meeting was

publicized on Company website: www.gc.co.th.

6. Facilitating and Promoting the Shareholders to Attend the Shareholders’

Meeting Policy

The Company recognizes and respects the importance of the rights and equality of all shareholders

including Thailand investors, foreign investors, retail investors and institutional investors. The Company

organized the shareholders’ meeting on Friday 3 April 2015 at meeting room of the Global Connections

Public Company Limited. The Company provided a van to facilitate shareholders to join AGM from The

Stock Exchange of Thailand.

3) The Company also provided notification of the shareholders’ meeting and all supporting

documents, especially those for decision-making at the meeting, on the Company’s website, both in

Thai and English, 30 days before the Annual General Meeting of Shareholders. This was to facilitate

the shareholders with quick and easy access to essential information of the meeting and to allow

them sufficient time for consideration before the actual documents were delivered.

Global Connections Public Company Limited 23

The Company will proceed with the facilitating and promoting the shareholders and the investors

of the institutions to attend the shareholders’ meeting policy as follows:

1) Reveal the resolutions of the Board of directors including shareholder’s meeting

schedule and agenda through the information system of the Stock Exchange of Thailand timely or

within next day after that the date of the resolution.

2) Arrange the transparent and effective of the General Meeting of Shareholders in

accordance with the laws and regulations of the Company.

3) Ensure that shareholders get sufficient and correct information timely, such as: deliver

the notice of the Annual General Meeting of Shareholders consisting of the date, time, place, agenda

and information of all sessions for consideration in conformity with the laws, the regulatory of

Corporate Good Governance, the Article of the Company and the Guidelines of the Quality

Assessment General Meeting of Shareholders (AGM Checklist).

a. Disseminate the meeting document and information, both in Thai and English

version through the website of the Company in advance and not less than fourteen

days.

b. Announce the schedule of the General Meeting of Shareholders on the daily

newspaper at least three consecutive days and not less than three days prior to the

meeting.

c. For the Annual General Shareholder Meeting in year 2016, the Company sends a

copy of the Minutes of the Annual General Meeting of Shareholders on 3 April 2015; A

proxy form; A list of documents and evidence to be presented by the shareholders at

the shareholders’ meeting; Instructions on how to attend the annual general

shareholders’

Global Connections Public Company Limited 24

Shareholders’

Meeting Date of Meeting

Board of Directors’ Attendance

Attended/ Total Absent

Annual General

Meeting 3 April 2015 8/ 8 Directors -

7. On the Day of the Shareholders’ Meeting

1) Board of Directors’ Attendance in the shareholders’ meetings

meeting and the annual general shareholders’ meeting; A map of the meeting venue.

The notification and relevant documents were sent in advance to Thailand Securities Depository

Company Limited (TSD) for further distribution to all shareholders 24 days before the Annual General

Meeting of Shareholders. The Company will send a notice of the meeting to shareholders 21 days

prior to the scheduled date on 17 March 2016. The Company’s Articles of Association regarding the

part relating to the shareholders’ meeting was publicized on Company website: www.gc.co.th.

4) Open shareholders’ registration two hours in advance prior to meeting time with Company

has facilities of place, receptions & registration staff, and area information system of registration and

the voting results, snacks and drink.

5) Give an opportunity for the shareholders have equal right to recommend or ask question

and the Company has allocated appropriate time and recorded significant questions and suggestions

of the shareholders in minutes completely.

6) Reveal the resolutions of the shareholders’ meeting and voting results through the

information system of the Stock Exchange of Thailand within the next business day after that the

date of the meeting.

7) Prepare and submit the General Meeting of Shareholders’ minutes to the Stock Exchange of

Thailand, and even published the report via website of the Company within fourteen days from the

date of the meeting.

8) Assign the Company secretary to liaise with investors.

Global Connections Public Company Limited 25

8. Disclosure of Minutes on Shareholders’ Meeting

1) The Company Secretary prepares and discloses the minutes of each shareholders’

meetings to the Stock Exchange of Thailand on the same day of the meeting. For the Annual

General Meeting of Shareholder held on 3 April 2015, the Company additionally disclosed the vote

count of each resolution of the meeting, analysed by the number who agreed, disagreed or

abstained. The minutes of the meetings were made within the period stipulated by law after each

meeting. The minutes contained a list of attending and non-attending directors and executives, the

voting methods, a summary of announcements, explanations, observations, questions, and answers.

Moreover, The Company submitted the minutes of the shareholder’s meeting to the Stock Exchange

of Thailand on 3 April 2015 and disclosed online to the public on the Company’s website at

http://www.gc.co.th, within 14 days of the shareholder’s meeting.

2) The Company Secretary has supervised and filed the minutes and notices of the

shareholders’ meetings since the Company was listed in the Stock Exchange of Thailand

2) The chairman of the meeting allotted sufficient time for the shareholders to express their

opinions and make inquiries at the meeting. The Chairman of the Board of Directors, the Vice

Chairman of the Board of Directors, the chairmen of various sub-committees, directors, Chief

executive officer, the president and the senior management of the Company were present to

answer questions pertaining to their particular functions. The shareholders were also encouraged

to freely propose ideas and suggestions to the Board of Directors.

In addition, for the Annual General Meeting of Shareholders the Company provided the

shareholders an opportunity to submit questions concerning the Company’s operational results in

advance. This measure has been in place since the Annual General Meeting of Shareholders.

Shareholders communicate with the Company via e-mail address: manage_ir@gc.co.th or by mail to

the Chairman of the Board of Directors, the Deputy Chairman, directors, the President or the Company

secretary within a specified time period.

Global Connections Public Company Limited 26

Section 2: Equitable Treatment of Shareholders

To ensure that all shareholders are treated equally and fairly based on their fundamental rights,

the Company must have measures to prevent misuse of insider information for the interests of

oneself or other persons, or disclosure of information to persons associated with directors or

executives to the detriment of shareholders as a whole. The shareholders meeting process must also

support equal treatment of all shareholders.

9. Protection of the Rights of Minority Shareholders

1) At the Annual General Meetings of Shareholders, the Company provides minority

shareholders an opportunity to suggest what they consider important and constructive matters

which can be included in the meeting agendas. They are also given the right to propose qualified

candidates for the position of Company Director. The proposal must be submitted in compliance with

the time frame, conditions, and guidelines published on the Company’s website at

http://www.gc.co.th

a. In preparation of the Annual General Meeting of Shareholders held on 3 April 2015,

the Company notified to the Stock Exchange of Thailand on 30 September 2014 regarding the rights

of minority shareholders to propose matters considered important and constructive as an agenda of

the shareholder’s meeting as well as the right to propose qualified candidates to be nominated as a

director. The proposal must be submitted in advance via e-mail to manage_ir@gc.co.thor by regular

mail to the Company Secretary within a specified period, and in compliance with the guidelines

published on the Company’s website at http://www.gc.co.th

b. In preparation of the Annual General Meeting of Shareholders held on 7 April 2016,

the Company disclosed to the Stock Exchange of Thailand on 28 September 2015: The right of

minority shareholders to propose matters considered important and constructive as agenda items at

the shareholder’s meeting; To propose qualified candidates to be nominated as a Company director;

To submit questions in advance before the date of the Annual General Meeting of Shareholders for

the year 2016. The shareholders had to propose the matters via an e-mail address:

manage_ir@gc.co.thor by mail to the Company

Global Connections Public Company Limited 27

Secretary within a specified period in compliance with the guidelines and procedures stipulated by

the Board of Directors of the Company. In cases when the Board of Directors approved the proposed

matters, or the proposed matters were pursuant to the law, the Company Secretary included such

matters as an agenda item of the meeting in the notification of the Annual General Meeting of

Shareholders and clarified and answered the questions at the meeting.

2) Proxy, the Company provides a proxy form on which shareholders can dictate the

direction of their voting through proxies in the event that shareholders are unable to attend the

meeting in person

The Company enclosed 3 types of proxy forms as provided by the Ministry of Commerce with the

notification of every shareholders’ meeting so that shareholders can have the opportunity to

exercise their voting rights without attending in person. Shareholders are able to freely use any

proxy form for their requirements. the Company has provided an alternative Proxy Form B as

provided by the Ministry of Commerce, which allows the shareholders to appoint an independent

director to attend and vote on their behalf. The people determined by the Company for the proxy

for the Annual General Meeting of Shareholders comprised 1 independent director or any other

person designated by each shareholder.

3) A notice of meeting will specify the documents or evidence, including instructions and

process for appointing a proxy, in order to ensure correct preparation by shareholders and to avoid

problems in the attendance of meeting by proxies. The rules, procedures, and conditions for the

appointment of proxies will be prescribed according to the legal requirements. The Company will

not intentionally include any other requirement to make it complicated for shareholders to appoint

proxies.

4) Before the meeting starts, the Chairman of the Board of Directors acting as the Chairman

of the Meeting informs the shareholders of their rights according to the Company’s Articles of

Association, the meeting procedures and the voting procedures.

Global Connections Public Company Limited 28

5) The Chairman of the meeting ensures the meeting complies with the Company’s Articles

of Association for the meeting and conducts the meeting in accordance with the agenda as

indicated in the meeting notification.

6) The Company shall ensure that no shareholder who is an executive can add any agenda

items without advance notice, through the same process applicable to general shareholders. If

there is a proposal to rearrange the order of agenda, the Chairman of the Meeting will be able to

change the order as proposed after receiving approval from no less than two thirds of the

attending shareholders. However, up to 2015, there has never been a request to rearrange the

order of agenda, nor has there ever been a request by one third of the votes to introduce other

matters not previously listed in the agenda. Moreover, the Company has never added any other

items to the agenda apart from those indicated in the notification of the meeting.

7) The Company has specified the voting procedure should be by the use of ballots in every

agenda. In the election of directors, a majority vote must be obtained in accordance with the

following rules and procedures:

a. Each shareholder has a vote equal to the number of shares he/she holds.

b. Each shareholder must cast his/her entire vote according to 1) to elect one or

more candidates to be the director. In case of electing more than one candidate to be a

director, each shareholder must cast his/her entire vote as mention above for each

candidate. The vote cannot be divided for any candidate.

c. The candidates who receive the most votes, in descending order, will be elected as

directors depending on the number of positions available. If candidates receive equal

votes for the last available position, the Chairman of the Meeting shall cast the deciding

vote.

8) A policy regarding transactions which may cause conflicts of interest shall be established

to provide explicit guidelines and prescribe a careful, reasonable, and independent consideration

process for the execution of such transactions within the scope of the code of ethics and for the

interests of the Company and shareholders as a whole.

Global Connections Public Company Limited 29

9) The Company shall explicitly disclose shareholders information on related party

transactions, which include the names and relationships of the related persons, pricing policies,

and transaction values, as well as the Board's opinions relating to such transactions.

10. Use of Insider Information

The Company’s policy is to uphold ethics and conduct its business with integrity to

customers, suppliers and the shareholders of the Company within its regulations and Code of

Conduct. In case of internal information of the Company is utilized by the executives or employees

for personal gain or revelation confidential information to outsiders including making transactions

that may pose potential conflict of interest, these actions are serious misconduct and disciplinary

punishment may be taken.

The Company will notify the board of directors and executives who perceive internal infor-

mation that may affect the price of securities. to refrain from trading their shares of the Company

one week before and 24 hours after financial statement has been revealed to the public and

prohibit disclosure of internal information to others.

The Company has instructed its directors and executives to report any change in their

holding of securities of Company in accordance with section 59 and provisions on penalties section

275 stipulated of Securities and Exchange Act B.E 2535 and the regulations of the SET including to

their spouses and children less than 21 years of age. The directors and Executives must summit one

copy of the securities disclosure report to the Company and the Securities and Exchange

Commission on the same day.

Global Connections Public Company Limited 30

Section 3 Rights of Stakeholders

The Company believes in good relationship and well cooperation between the Company and

the stakeholders will enable the Company to bring sustainable growth. Hence the Board of Directors

assigns the code of conduct that emphasizes the importance of stakeholders’ rights. The Board of

directors announces the code of conduct to the directors, executives and all employees as guideline

for regular practice.

11. Corporate Value

The Company management for sustainable growth which is from its root in corporate value;

Partnership

Strive for Better

Integrity

Professional/Focus

Ethics

(1) Policies and practices to shareholders

The Company recognizes that shareholders are owners. The Company has created value for

shareholders over the long term, the Company's policy to code of conduct business with honesty and

integrity, morality and ethics. We will use the best efforts to develop the business to grow and create a

good return on investment for shareholders, continuous and sustainable. The principles of equality,

equal treatment of shareholders shall be given to executives and employees must follow the following

guidelines.

1. The status of the Company to report earnings as financial information, accounts and other

reports on a regular basis.

2. Please note that all shareholders are treated equally. The future of the organization. Both

positive and negative. Located on the basis of feasibility. There are reasonable and adequately

supported

12. Treatment of Shareholders

Global Connections Public Company Limited 31

3. Do not seek benefits for themselves and others using any of the companies which

have not been disclosed to the public, or take any action in a manner that might cause a conflict of

interest with the organization.

(2) Policies and practices to employees

The Company is committed to the practice of law and regulations on employment with

important policy that provide opportunity in employment to all persons equally. Begin with the

searching process to hire the person to work with. Recruitment, staffing, training and development

can be transferred by us to recruit people with talent and experience to meet the Company needs

to join or organization. And realize that the importance of the promotion, suitable compensation and

benefits are based on the performance of employees. The Company has established a provident

fund to take care of employees in long-term. The Company also promotes the training, both In-

house and Public courses in order to develop the skills, knowledge of each staff. We are confident

and believe that everyone is an invaluable resource to the success of the Company. The Company

has prepared a written employee manual, which covered the compensation and benefits guidelines

for employees to adhere

The human resources policies and programs are designed to help achieve the goals of the

Company. Workers in all levels of command are responsible for complying with this policy. It aims to

provide an open mind working atmosphere and respect to each other, based on the willingness of all

employees is essential and to avoid conflicts of interest, our policy is not allowing spouse of Directors

to work in the Company.

The Company provides a channel for employees to complaint, in case they is not justified

by the systems and processes.

Global Connections Public Company Limited 32

(3) Policies and practices to customers

The Company recognizes the importance of customer satisfaction as a key success of our business.

The intention to seek ways to meet customer needs effectively.

We have set forth the following policies and procedures:

4. Delivering quality products and services and to meet or exceed the expectations of

customers in a fair price.

5. Provide information that is accurate and sufficient and timely to our customers. To

learn about products and services. By no more than the fact that caused him to mislead

customers about the quality of any term or condition. Of the product or service.

6. Compliance with conditions that are strictly customers. If you are unable to comply

with any conditions. Must notify the customer. To jointly find solutions.

7. Contact with customers with courtesy, effective and a reliable customer service.

8. Provide a system and process for customer complaints. To the utmost to provide our

customers with the quick response.

9. Maintain the confidentiality of the client. And does not apply to their own advantage

or to improperly.

10. Provide guidance on how to use the product. And its efficiency. Maximum benefit to

customers.

(4) Policy and practice partners and / or creditors

It is our policy to treat partners and / or creditors equally and fairly and attain the best

interest of the Company and a fair return of both parties without any conflict of interest. Using

correct information to solve the problem and find a solution based on the business relationship.

We have set the following guidelines:

Global Connections Public Company Limited 33

11. Do not accept or pay any bribes in the dealings with suppliers, partners and / or creditors.

12. Any bribes are offered or raised, disclosure to partners and/or creditors must be executed

and joint solution must be acted fairly and quickly.

13. Agreed commitment must be complied strickly, we shall notify any concerned conditions

to partners and/ or creditors in advance to jointly find solutions.

14. Manage the repayment of loans and interest expenses to the lender according to the due

date and compliance with the terms of the loan agreement.

Practice of qualifications of the Company’s vendors

15. The Vendor shall have verifiable business facilities.

16. The Vendor shall have reliable staff, machinery and equipment, products, services,

warehouses, financial status and performance records.

17. The Vendor shall have satisfactory performance records, which will be evaluated by the

Company on the basis of the quality of goods and services, including the delivery, after-sale

services, warranty or other transactional requirements.

18. The Vendor shall have no conflict of interest with the Company’s business and shall never

been banned from doing business due to fraudulent conducts.

Application

19. Provide a certificate registered entity and copy of the registration tax (if any).

20. Provide a copy bank book/ bank statement.

21. Sign in the agreement together (if any).

(5) Policies and practices against competitors

It is our policy to treat competitors in accordance with international principles and

within the framework of competition law practices that does not violate the confidentiality of

trade secrets or know how to partner with fraud.

The following guidelines are set:

22. Comply with the rules of the competition well.

23. Non-confidential information to competitors by means of dishonest or improper.

24. Do not damage the reputation of competitors.

Global Connections Public Company Limited 34

(6) Social responsibility and community

The Company recognizes the importance of operating business together CSR activities by

regard laws, other regulations, nearly communications, using environmental effectiveness and

efficiency.

The Company had CSR policy and practice to the Directors, the Executives, and all employees

apply as follows;

25. Compliance with environmental laws and regulations strictly.

26. Donate to support activities and contribute to develop community such as the Children’s

day, the Holy day, involved with the development community, and support disaster.

Practice

1) Supporting activities and contribute to develop community

When the Company receives an invitation letter, the Human resource & admin

department will propose to the authority to consider and approve this according to the

Company’s criteria.

2) Disaster

The Company will donate to alleviate the suffering of those affected and will inform

employees to donate together.

27. The Company will manage and control the product distribution procedures to prevent

any harm that may occur to company employees, customer and community in terms of

safety and health

28. The company will effectively utilize natural resources and energy by promoting energy-

saving activity, voluntarily alleviate the global warming problem and enhancing the

environmental friendly atmosphere.

29. The Company aims to use resources efficiently as follows;

Global Connections Public Company Limited 35

3) Using recycled paper

4) Turn off the air conditioner and the lights in the room which have no person or out of the

office a long time.

5) Using recycled material such as plastic bags

All the projects were happened because the Company supported to directors, executives, and all

employees have a conscience and responsibility to use resources efficiently. Although these

projects can reduce energy costs a little amount but these projects can help cultivate personal

habits and brought back to the daily life to be good citizens of society.

(7) Environment, health and safety

Operational decisions and take action to protect the Company's concern about the environment

and the responsibility to make sure the Company's products and business comply with regulations

and standards. Company policy is to be vigilant about safety and the environment.

We all have awake about safety and the environment. We are acknowledging the various safety,

health, and environment policies, due to always amend and update related law.

13. Conflict of interest

The basis of the "conflict of interest" is that executive and employees to avoid any investment or

benefits in any form that may be affected negatively to the honest to protect the reputation of the

Company or the employees themselves.

We all have a duty to concern the benefits that will occur over private interests and to maintain the

confidentiality of information in any situation that might cause a conflict of interest.

Conflicts of interest may arise if an employee who:

1) Increase personal wealth, due to access of confidential information.

2) Have another job and is causing a negative effect on the performance of the Company.

Global Connections Public Company Limited 36

14. The Company's proprietary information

We all abide by the rules and guidelines set forth in the Company including data protection

and non-infringement of intellectual property or copyright. We will not disclose or use any

proprietary information of the Company or other information that the Company has received. Under

the confidentiality agreement it is necessary to disclose to perform duties as employees of the

Company or upon written authorization from the Company only. The use or storage of information in

places where other people are is not allowed. The recognition of such information should be seen.

The Company has recorded and received a certificate of registration of trade secret information that

carries information no. 776 as of 11 December 2007, which is protected by law of trade secrets in

2545.

3) Receive gift or remuneration from others without permission from the Company, due to

their service which is done according to the business of the Company or in the office that the

benefits to themselves.

4) Buy or sell shares of the Company or its subsidiaries or affiliates, based on the

information that is not publicly available.

5) Disclosure of inside information. That is not publicly available to others.

15. The collection of business information, the competition, production information and technical

information

We all abide by the rules and guidelines set forth in the Company including data protection

and non-infringement of intellectual property or copyright. We will not disclose or use any

proprietary information of the Company or other information that the Company has received. Under

the confidentiality agreement it is necessary to disclose to perform duties as employees of the

Company or upon written authorization from the Company only. The use or storage of information in

places where other people are is not allowed. The recognition of such information should be seen.

The Company has recorded and received a certificate of registration of trade secret

information that carries information no. 776 as of 11 December 2007, which is protected by law of

trade secrets in 2545.

Global Connections Public Company Limited 37

16. Policy on Intellectual Property and Copyright

The Company recognizes the importance of the intellectual property and copy rights of third

parties. The Company will comply with the legal requirements on intellectual property and copy

rights. Employees must check beforehand that the work or information that belongs to third parties

can be used within the Company without violating the intellectual property of others, summarized as

follows:

a. All the intellectual properties which include the work in progress, innovation in all formats

shall be returned to the Company whenever an employee vacates the office.

b. Employees who use the Company’s computers should use only the licensed software

programs of the Company to avoid violating intellectual property of others.

c. Employees must check beforehand that the work or information that belongs to third

parties can be used within the Company without violating the intellectual property of others.

d. Employees must comply with the laws, regulations and contractual obligations regarding

intellectual property rights, and including patents, copy rights, trade secrets, and other

information proprietary. Employees shall avoid violating intellectual property of others.

If employees have any questions about the use of information proprietary or patent, including

computer software of others, employees shall contact the office of president or the legal

advisory of the Company because the Company must obtain permission from the copy rights

owner, except the information is allowed under the term fair use of copy rights law or the

permission of the copy rights owners.

17. Political participation

These are the foundation of the Company that the Company will not take funds or resources

of the Company to support political candidates or a political party unless the support is allowed by

law and democracy as a whole.

The Company policy do not allow employees of the Company's facilities or resources use in

political campaigns, political fund raising or the purpose of any particular political party.

Global Connections Public Company Limited 38

The Company does not allow leaders to command employees at all levels to direct or

influence by any means to join the political activities of all types.

The decision of the staff to be involved politically by devoting time, work, money and other private

property to a political campaign is to be done on their own.

18. To report violations of ethics for employees

We will treat employees who violate this Code seriously and may result in disciplinary action.

This can be put to the termination of the employee. Therefore, employees need to report to their

supervisors immediately when the violation or suspect that be a violation of this code of conduct for

employees.

Supervisors are responsible to follow-up, take care all employees to compliance with this code of

conduct for employees. And report to the Audit Committee and collect data about the violation or

other it’s may have violated the ethics of employees.

Recommendations

Compliance with this Code of conduct cannot be explained in terms of behavior in all

situations. However, we believe that the decisions of individual employees. When considered

carefully that what is the right thing and appropriate in each situation.

If an employee is unable to determine any appropriate action. Please answer the following questions

below. If the answer is "Yes", you can be continuing.

- Your actions are legal and compliance with policies and regulations of the Company

or not.

- This action is. "Do the Right Thing" and your actions make you think that this is correct

or not.

- This action is consistent with the public shall be approved or not.

- This will build the Company credibility as a Company who has ethical or not.

Global Connections Public Company Limited 39

19. Human Rights Policy

The Board of Directors recognizes the importance of respect to human rights internationally.

Consequently, the Company has determined that directors, executives, and all employees will join

with the respect to human rights, workplace rights, and organization rights, summarized as follows:

1. The Company encourages all employees to exercise their rights of citizenship in

accordance with the constitution and relevant laws.

2. Employees’ personal information shall be kept with utmost discretion and confidentiality.

Disclosure of personal information such as employee’s biography, health record, working

experience or any other personal information to non-related party without the permission of

such employee is considered a violation of the Code of Conduct and may result in a range of

disciplinary action except when it is done in accordance with the Company’s regulations or

legal requirements.

3. The Company does not support activities that violate the principles of human rights and

anti-corruption.

4. Employees must refrain from any deliberate discrimination or harassment in word or

action against other based on the basis of race, gender, religion, education, age, marital

status, sexual orientation, gender identity and/or sexual expression, physical or mental

disability, opinions and work styles. The Company will emphasize to employees do not

overlook the opinions or a different concept of others because the creative solution is crucial

to the success of the Company.

Global Connections Public Company Limited 40

21. Receipt of Complaints and Whistleblower Policy

The Company recognized the importance of strengthening relationships and understanding

of all groups of the Company’s stakeholders, namely shareholders, customers, trading partners,

creditors, executives and employees of the Company as well as those who get affected by the

Company’s operations, may file a complaint with or provide information to the Company when

witnessing, knowing or doubting or having reasonable grounds to believe in good faith that

employees or the Company breach or violated laws, rules, regulations, good corporate governance

principles, business code of conduct, policies and procedures which may result in damage to the

Company.

1) The whistle-blower protection

In order to protect rights of a complainant or a person giving information who acts in good faith, the

Company will keep confidential the name, address or any information indicative of the complainant

or the person giving information as well as the information provided by the complainant of the

person giving information. Access to the said information will be limited to only those responsible for

investigating complaints. In this regard, persons receiving the said information due to their

performing of duties relevant to the complaints shall treat the information, the complaint and the

documentary evidence of the complainant and the person giving the information as confidential

and are prohibited from disclosing such information to any other person who is not a relevant person

except for the case where disclosure is required by law.

20. The complaints of corporate governance and business ethics

The Company has established the Office of the President to serves as the complaints of

corporate governance and business ethics. The stakeholders of the Company, you can send

complaints of corporate governance and business ethics directly to the following address.

2) Channel of receipt of complaint

The Company has determined the office of president which is responsible for recipient complaints

and conduct inspections. Stakeholders of the Company are able to provide detail of the complaint

via the following:

1. Postal mail:

To department head or the report receiver (the office of president/ secretary of

the Company who is responsible the corporate governance directly) or the

Independent Directors or the Board of Directors

Global Connections Public Company Limited

13/1Moo2Kingkaew Rd., Rachateva, Bangplee, Samutprakarn10540

2. Fax to report receiver unit (the office of president / secretary of the

Company who is responsible the corporate governance directly),

Fax no. +66-2763-7949

3. E-mail to report receiver unit (the office of president / secretary of the

Company who is responsible the corporate governance directly),

e-mail: pornpimolt@gc.co.th

Global Connections Public Company Limited 41

3) Actions taken upon receipt of a complaint

4. When the Company receives the complaints of prohibited acts, the Company shall

consider and take action as appropriate and shall take appropriate measure to protect

confidentiality and privacy of all individuals involved in the investigation. However, the Company

cannot guarantee the confidentiality perfectly because the Company may contact to a person

who may be involved in the prohibited operation and may be witnesses to such acts. Finally, if

violation of this policy was occurred, employees who are the offenders shall be subject to

disciplinary action up to and including the termination.

5. Report Receiver (the office of president/ secretary of the Company) who is

coordinator

6. Receiving complaints and ascertain the facts process

- Gather the facts

The report receiver will find and gather the facts which are related to the complaint and after

that, will delivery all documents to the coordinators within 3 working days from the date of

receiving the complaint.

- Evaluate the facts

The coordinators evaluate all documents of the complaint.

- Select and appoint to the Investigation Committee

The coordinators will select the directors by considering their qualification as follows;

If an employee breaches the law or the Company’s articles of association, the

Investigation Committee should have Human Resource Manager as a director.

If an Internal Auditor was complaint, the coordinator should propose the complaint to

the Audit Committee to consider and appoint the Investigation Committee appropriately.

If the Executive Directors, the Board of Directors, the Audit Committee, or the Corporate

Good Governance, Nomination, and Remuneration Committee were complaint, the

coordinator should propose the complaint to the Board of Directors to consider and appoint

the Investigation Committee appropriately.

However, the Investigators have not relation with such complaint.

The Investigation Committee is responsible for ascertaining the facts, conclusion the results of the

consideration, solving the compensation the victim, and approving sanctions within 90 working days

from the date of appointment of the Investigation Committee. Except, punishment of 1) an Internal

Auditor, the Investigation Committee should propose to Audit Committee consider and approve, 2) the

Executive Directors, the Board of Directors, Audit Committee, the Corporate Good Governance,

Nomination, and Remuneration Committee, the Investigation Committee should propose to the Board

of Directors consider and approve.

- Report the result to appellant

The report receiver is responsible to inform to appellant within 7 working days from date of

conclusion of the Investigation Committee. Especially, the important case, the results are

reported to the top management of the Company and/or the Audit Committee and/or the

Board of Directors, as appropriate.

Global Connections Public Company Limited 42

The Board of Directors values the importance of disclosure of accurate, adequate, regular and timely

information of the Company. Therefore the Company has the policies to organize financial

statements which display the Company’s financial status and performance, shareholders structure

and the Corporate Governance Policy that is transparent and auditable. Furthermore, the Company

has established an Investor Relation Division to disseminate information to shareholders and securities

analysts to understand the Company on equal basis. Contact channels as follows;

Section 4 Information Disclosure and Transparency

Telephone: To Investor Relations

Telephone No. +66 2 763 7999 ext. 201-204

E-mail: pornpimolt@gc.co.th or manage_ir@gc.co.th

Post mail: To Investor Relations

The Office of the president

Global Connections Public Company Limited

13/1 Moo2Kingkaew Rd., Rachateva, Bangplee, Samutprakarn 10540

The Board of Directors is responsible for financial reports of the Company and the

financial information in its Annual Report. The financial report is prepared in accordance with

Generally-Accepted Accounting Principles (GAAP in Thailand by choosing an appropriate policy

and practice on regular basis). In addition, all relevant information will be adequately disclosed in

the remarks to financial statements.

The Company has appointed the audit committee to verify financial report and internal audit

system to ensure efficiency and transparency of the operation, including following the Company

policies and related laws, considering nomination and remuneration of auditor.

- Information Disclosure pursuant to the Notifications, Rules or Regulations of the

Stock Exchange of Thailand and/or the Office of the Securities and Exchange Commission In

2015, the information disclosure of the Company by the Corporate Secretary Office comprised the

following:

Global Connections Public Company Limited 43

1) Disclosed all information necessary for the investors and shareholders to make decisions

according to the regulations of the Stock Exchange of Thailand and the Office of the Securities

and Exchange Commission. This included the financial reports relating to the financial status

and operating performance of the Company on a quarterly and annual basis after each review

or audit by the licensed auditor, as well as the Management Discussion and Analysis (MD&A) of

the Company, its subsidiaries and its jointly controlled entities to the Stock Exchange of

Thailand and the Office of the Securities and Exchange Commission.

2) Disclosed corporate governance police, code of conduct and related policy through the

annual report and Company website: www.gc.co.th

3) Distributed the 2014 Annual Report (Form 56-2) to the Company’s shareholders, along with

the notice of the Annual General Meeting of Shareholders, and informed such information to the

Stock Exchange of Thailand and the Office of the Securities and Exchange Commission within

the period required by law.

4) Submitted Form 56-1 for the year ending 31 December 2014 to the Stock Exchange of

Thailand and the Office of the Securities and Exchange Commission within 3 months from the

end of accounting period of the Company as required by law.

The disclosure of information to the Stock Exchange of Thailand and the Office of the Securities and

Exchange Commission was properly completed and submitted in a timely manner.

- Information Disclosure pursuant to the Guidelines of the Stock Exchange of Thailand on

the Transparency of the Company.

The Board of Directors appointed a business unit to be responsible for the “Investor Relations”

as a center for investor communication and to have the duty to disclose information of the

Company to shareholders, institutional investors, public investors, securities analysts and

relevant government sectors. To enhance the information provided to the aforementioned

parties for in depth investment analysis of the Company’s securities, the Company has

disclosed and distributed material information through the Company’s website at

http://www.gc.co.th with regular updates on the information given for the stakeholders

Global Connections Public Company Limited 44

and related parties to always have key information of the Company such as financial

information, annual reports, organization news, social activities and securities analysis articles, both

in Thai and English.

- Investor Relations

In 2015, the Group Investor Relations Department performed the following key activities

through various channels:

5) Published the Company’s financial and nonfinancial information, good corporate

governance policy, business philosophy, and code of ethics (both in Thai and English) on the

Company’s website at http://www.gc.co.th for shareholders and investors to have a convenient

channel to equally access the Company’s information at all times.

6) Arranged for better communication between investors and shareholders and the Company.

Investors and shareholders are able to raise questions to the executives or request for more

information from the Company through its e-mail address: manage_ir@gc.co.th. They can also

register to receive e-mail updates through the Company’s website.

7) Provided management discussion and analysis (MD&A) of the Company for the quarterly

operating performance to be distributed to investors on the Company’s website on a quarterly basis.

8) Joined SET’s Opportunity Day program to announce the Company’s operational results and

financial position on a half year basis (twice a year) to investors and securities analyst.

- Other Stakeholder and Public Relations

In 2015, the Company pursued the following key activities:

9) Prepared news releases concerning the Company’s quarterly financial position and

operational results on the first business day after the submission of the audited or reviewed

financial statements to the Stock Exchange of Thailand and the Office of the Securities and

Exchange Commission.

Global Connections Public Company Limited 45

10) Issued press releases and photo releases regarding the Company’s activities to news

reporters, so that information of the Company reaches investors and the general public on a

regular basis.

11) Special media or electronic media such as the Company’s website http://www.gc.co.th

12) Provided communication channel for inquiries or information request raised to the Company

via e-mail address : manage_ir@gc.co.th

Section 5 Information Disclosure and Transparency

The Board of Directors has an important role in supervising the Company's businesses. To

ensure efficiency, the Board's structure, as well as its authorities, duties and responsibilities must be

appropriate and clearly defined. Individuals who are to be appointed the Company's directors must

be honest in their duties, have vision, ability and experience and be able devote their time to fully

perform their duties for the Company. These individuals must also be independent in their decision

making for the best interests of the Company and shareholders as a whole. Furthermore, in order to

enhance the efficiency of the Board of Directors, there must be committees in charge of providing

assistance in areas of supervision, studying and screening of works as necessary. In order to ensure

that the Board's structure is suitable for the Company's business operations and to clearly define the

framework, authorities, duties and responsibilities of the Board with a view to enhancing its

efficiency, the Board of Directors has established the guidelines as set forth below.

Global Connections Public Company Limited 46

The Board of Directors shall consist of 8 directors, a chairman, a vice chairman and

directors, of which 4 of 8 are independent directors as 50 percent of the entire Board of Directors

which comply by law and regulation. No less than one-third of directors shall be Independent

directors who have no business relationship or any other relationship with the Company which may

affect the director’s independent exercise of discretion.

The Board of Directors has set the duration of the term of service of director in accordance

with the Articles of Association of the Company. In every AGM, one-third of the board of directors, or

if their number is not a multiple of three, then the number nearest to one-third will have to retire

from the post. The Company’s directors, who must be retired in the first year and in the second year

after the Company registration, shall be selected by means of lot drawing whereas, in the

subsequent years, the director who has been in the position for the longest period will be retired. The

retiring director may be re-elected again.

The Company has independent directors who have been appointed for more than 9 years

as follows;

- Independent Directors who have been appointed since the date of 17 March 2005

total 3 persons included Mr. VirahMavichak, Dr. PisitLeeahtam, and Assoc. Prof. Chawalee

Pongpatirochna.

- Independent Director who has been appointed since the date of 22 February 2006

included Mr. Suchart Suphayak.

The Corporate Good Governance, Nomination, and Remuneration Committee’s

recommendation that all directors total 4 persons were qualified to be directors in accordance

with related laws. They are well- known and highly regarded for his extensive knowledge and

experience, which is one of the main business areas of the Company. During their term, they

always provided insightful comments and valuable suggestions which benefited the Company.

1) Board of Directors composition

2) Duration of the term of service of director

Global Connections Public Company Limited 47

To avoid opportunity lose to find the new directors, the Board of Directors agreed to propose all of

them to take position of Board of Directors members more than 9 years with highly regards for their

extensive knowledge and experience in petrochemical and Plastic Business.

Besides, the Company had 2 persons who were qualified to be independent directors

that expertise in accounting-finance and the accounting standard included Assoc. Prof. Chawalee

Pongpatirochna and Mr. Suchart Suphayak.

Furthermore, Assoc. Prof. Chawalee Pongpatirochna requested to resign from Director,

Audit Committee, and Independent Director of the Company because of her health reason. The

Board of Directors has appointed Mr. Thanee Puttipanpluck as Director, Audit Committee, and

Independent Director effective on 1 January 2016.

In order to allow the Chief Executive Officer and President to devote adequate time for

his/her responsibilities in the Company and increase the management efficiency. The Board of

Directors has the policy and determine how the Chief Executive Officer and President who will be

engaged in the any position of other companies. In accordance with the Good Corporate

Governance, the Chief Executive Officer and President are required to report the information of

Company name, type of business and position to the Executive Committee to consider approving.

In addition to the interested report.

3) Position Holding in other companies by Chief Executive Officer

and President

The chairman of the Board of Directors is an independent director who does not have a

management position under the principle of segregation of roles in policy formulation and

oversight from those in operations management. Besides, the Company has the audit committee

that consist 3 independent directors. The function of the audit committee is to balance and

review operation management

4) Separation of positions

Global Connections Public Company Limited 48

The Company recognizes that the Chairman of the Board of Directors should be

independent director and had implementation since the date of transform to Public Company.

However, the Company did not set it as the Company’s policy because it may be limited about the

Company cannot recruit the appropriate person for such a position in time because directors for

industry of plastic and petrochemical should have experience and be specialist, unless to be a

leader to have vision and to have ability to governance and management to earn top profit or

benefit for the Company and all stakeholder.

The Sub-Committees comprise of three committees included; the Executive Committee,

the Audit Committee, and the Corporate Good Governance, Nomination, and Remuneration

Committee.

1. The Audit Committee had three independent directors. They are responsibility in

considering corporate governance, qualification, and the role and responsibilities of the Audit

Committee was mentioned in the scope, authorities and duties of the Audit Committee. The Audit

Committee holds meeting regularly once in every three months and reports directly to the Board of

Directors.

2. The Corporate Good Governance, Nomination, and Remuneration had three members.

The role and responsibilities of the Corporate Good Governance, Nomination, and Remuneration

was mentioned in the scope, authorities and duties of the Corporate Good Governance,

Nomination, and Remuneration Committee.

The Company has not policy that establishes the Risk Management Committee because the

establishment must take into account several factors and the Company considers the risk in the

Management Meeting monthly.

5) Independence of the Chairman of the Board of Directors

6) Sub-Committee

Global Connections Public Company Limited 49

The Company’s policy arrange at least 5 times per year (In 2015: 5 times) for a Board of

Director meeting and Executive committee meeting at least once every month for considering short

term and long term strategy. There shall be directors attending the meeting not less than half of the

total number of directors to complete the quorum. The secretary to the Board of Director will inform

and send the notice of the meeting to the Board of Directors. The secretary to the Board of Directors

will inform and send the notice of the meeting which contains details of date, time and place

together with agenda and related documents to the Board of Directors 7 days prior to the meeting

for an appropriate consideration. The member of the Board is able to raise more agenda and present

idea openly and directly. The Company’s secretary will record and take minutes of the meeting.

In addition, in order to comply with the guidelines of good corporate governance. The Company also

held non-executive directors regularly before the Board of Director meeting in order to provide

opportunity for non-executive directors to discuss problems and free-spoken without executive

director

The Board of Directors appoints a Company’s secretary to support the function of the Board

of Directors. The secretary’s duty is prepare agenda, invitation for meeting and arrange meeting,

including advising about law, rule and the regulation for the meeting and prepare minutes of the

meeting for the chairman’s approval prior to submitting for the meeting acknowledgement.

7) The meeting of the Board of Directors

Global Connections Public Company Limited 50

8) Report of the Board of Directors

The Board of Directors is required by the Securities and Exchange Commission, to report

their Company’s share selling or buying including their spouse and immature children. The

Company Secretary shall consequently keep such reports for references. Moreover, they need to

disclose information regarding their own interests and any interests of their related persons to the

Company’s Secretary.

This information will enable the Company to duly prepare its disclosure report on related

parties’ transactions, which could cause conflict of interest.

In quarterly the Board of Directors’ meeting, the Company Secretary always report any

change in their GC securities holding of all directors and Executives.

The management of the Company has meeting every month to consider strategic plan in

short-term and long-term, result of the operating business, monthly financial statement, and risk

management together.

9) The meeting of the Management

1) Directors’ remuneration

The Company has specified directors’ and management’s remuneration clearly and with transparency.

The remuneration of directors will be comparable with similar industry and will be appealing enough

to attract and retain qualified directors. Moreover the director who is assigned more responsibility will

obtain more appropriate remuneration accordingly.

2) The managements’ remuneration

The managements’ remuneration is based on the policy that set by the Company’s Board of Directors

in conjunction with the performance of the Company and each individual director.

The Board of Directors assigns the Nomination and Remuneration Committee to consider compensation

of the director. The directors’ remuneration should be comparable with similar industry and take into

account the performance of the Company as well.

10) The remuneration of Directors and the Management

Global Connections Public Company Limited 51

11) Succession Policy

The Board of Directors assigns the secretary of the Board of Directors to prepare

information for all new directors so as to inform them of the business information of the Company,

a director’s roles, duties and responsibilities and compliance with the Company’s Corporate

Governance Policy and practices. Simultaneously encourage all directors to have better

knowledge and understanding of Company’s business to enhance their role as efficient directors.

Moreover, the Company has policy to improve knowledge to directors regularly.

12) Orientation for New Directors and Enhancement of

Business Knowledge

The Board of Directors assigns the Nomination and Remuneration Committee to prepare

a succession plan for the position of CEO to ensure that the Company is managed at all the time

by CEO with appropriate competency and skills. The Company is also assigned Human Resource

Department provide a succession plan for executive and management level position in order to

prepare in case they cannot perform.

The Board of Directors has a policy to support and facilitate training and learning for its

directors and executives to ensure their continued improvement and performance, both internal

and external training courses. All directors must attend training for understanding of performance

of their duties in the capacity as directors. The Board of Directors and the high level executives

realize the significance of their participation in training or seminars in various courses or

development of their knowledge and skills. The Board of Directors attends training courses

organized by the Thai Institute of Directors Association (IOD), namely, Director Certification

Program (DCP), Directors Accreditation Program (DAP), The Role of Chairman (RCP), Audit

Committee Program

13) Development of Directors and Executives

Global Connections Public Company Limited 52

14) Assessment of Performance of the Board of Directors

The Board of Directors determined that the Management should report the actual

performance, the result of operating, financial, and progress of operation plan, compared to the

budget to the Board of Directors continuously. In case of the result of operation is not meet to the

budget, the Board of Directors are able to help and resolve the Company’s strategic or process in

time.

Thus, the Company had evaluation of the Board of Directors’ performance by referring to the result

of operation, budget, and annual plan of the Company in both the short-term and long-term

together to taking the self-evaluation at least one time per year.

Self-evaluation of the Board of Directors had subject matter for evaluation as follows;

(1) Structure and qualification of the Board of Directors were determined suitably to

ensure that the Board of Director Committee’s work is effective.

(2) Information was proposed in the Meeting of the Board of Directors had adequate to

use supporting decision’s the Directors effectively.

(3) Boat of Directors focus and take time to consider and review all issues of the

Company appropriately, for example as follows;

1) Strategic and business plan.

2) Corporate Good Governance and Code of Conduct.

3) Conflict of Interest transactions and recognition of top benefits of the Company.

4) Related transactions.

5) Internal Control.

6) Risk Management.

7) Whistle blower policy.

8) Tracking the Executive’s working

9) Doing the financial statement in accordance with generally accepted accounting

standards.

10) Process of the remuneration of Directors and Executives.

11) Evaluation of the CEO and President’s performance

Global Connections Public Company Limited 53

15) Assessment of Performance of the Chief Executive Officer

and President

The Board of Directors determined that the Chief Executive Officer and President should be

evaluated one time per year (annually) by the Executive Committee. The assessment is considered

the potential performance in each position together with the results of the Company’s operations

compared to the target/budget and the Company’s annual plan. After that, the Executive Committee

will propose the result of the assessment to the Corporate Good Governance, Nomination, and

Remuneration Committee considers and determines the remuneration of the CEO and President.

16) Conflict of interest

In order to protect any occurrence of conflict of interests, the Company has policy which prohibits

the directors, executives and staffs to take advantages of their roles and their duties for benefits.

In the event of the transactions with conflict of interest may possibly occur, the Board of Directors

will carefully take into consideration in the interest of the Company.

A policy and procedure on the approval of related transactions had two categories as follows;

Purchasing or selling between juristic Company and persons involved will be conducted

under the rules and conditions which were conducted with the same standard as that of an

external vendor.

In case of the connected transactions occurred are not normal case, the related

department of the Company will gather these information to propose to the Audit Committee

for consideration and giving opinion that they have been conducted according to the

Company’s normal practice with the fair price before they will be perused by the Board of

Directors once again.

In addition, the Company shall be obliged to comply strictly with securities trading law

and related rules and regulations governing the Securities and Exchange. In any connected

transaction with concerned persons may raise a conflict of interest. To ensure transparency

and equitable treatment of shareholders, the vote of interest persons will be excluded.

Global Connections Public Company Limited 54

17) Internal Control and Internal Audit systems

The Board of Directors and The Audit Committees have reviewed the internal control

systems of the Company with executives regularly and gave its opinion that the Company has an

adequate appropriate internal control systems and sufficient to protect its assets from serious

misconduct or other irregularities in management of the Company such as setting authorization and

writing operational regulations as well as recognition of the importance of internal control systems.

An independent Internal Audit Office is established to ensure that all operation units of the Company

are in compliance with operating procedures and to coordinate with external auditor. The Internal

Audit Office reports directly to the Audit Committee. Furthermore, the Company has system to keep

important documents for verification of the auditor and legislative authority.

18) Risk Management

The Company gives importance to risk management system by assessing and setting the

Company’s risk constantly relating to business operation risk and financial risk of the Company. The

Company has initiated management meeting consist of management team and all support functions

in every month to settle strategies and policies to reduce the Company’s risk and assign related

departments to monitor risk and report to management team. The Executive Committee has taken

care of the risks of the Company therefore, the Executive Committee retard to set the Risk

Management Committee which will impact to higher expense.

Global Connections Public Company Limited 55

Business operation with fairness

Operating business in fairness means that social responsibility, according to the report.

The practice is ethic of the Company towards other units, business partners, customers, employees,

shareholders, and society communities close to the Company. The management of the Company

applies policies, vision, and value of the Company as follows;

◙ Fair competition:

To follow the various conditions agreed with the seller or creditor strictly is according to the

various agreements that have been given the agreement in conducting the business together.

The operating guideline

1) Specify the condition and various agreements in the purchase and sale agreement and

follow the various conditions having to the customers strictly. In the case that any condition cannot

be followed, it must be notified to a customer urgently in order to consider and find a way to solve

problems.

2) To give news and recommendation that is correct, sufficient and up-to-date to

customers so that they would know about the goods and service.

3) To deliver quality products consistent with the agreement of customers in a fair price and

do not conduct business to have excessive profit

◙ To promote the social responsibility in trading partners:

It is our policy to treat partners and / or creditors equally and fairly and attain the best

interest of the company and a fair return of both parties without any conflict of interest. Using

correct information to solve the problem and find a solution based on the business relationship.

The operating guideline

4) Do not accept or pay any bribes in the dealings with suppliers, partners and/or creditors.

5) Any bribes are offered or raised, disclosure to partners and/or creditors must be executed

and joint solution must be acted fairly and quickly.

6) Agreed commitment must be complied strictly, we shall notify any concerned conditions

to partners and/ or creditors in advance to jointly find solutions.

Global Connections Public Company Limited 56

◙ Respect the right in property:

Promote and strictly comply with the right in property, intellectual property, copyright, patent,

moral right

The operating guideline

8) Specify policy in the ethics and work regulation in the work procedure regarding

customer treatment

9) Promote executives, employees to use resource and property of the company

efficiently in order to increase the competition ability and to provide a good service to customers, to

use products and service with legal copyright and do not support products or action that is

intellectual property right infringement

◙ To relate to politics in a responsible way :

The company would operate the business with no political bias and will not participate and

get involved in any political party or any people with political power and not use the fund or

resource of the company to support directly or indirectly to any political party or politicians.

Executives and personnel are not allowed to use the power to manipulate, threaten and force.

The operating guideline

10) To have campaign and promote personnel to have knowledge through communication

channel

11) Open an opportunity for personnel to use political right independently without

persuasion and domination

Global Connections Public Company Limited 57

7) Manage the repayment of loans and interest expenses to the lender according to

the due date and compliance with the terms of the loan agreement.

◙ Anti-Corruption

Anti-Corruption-Bribery Policy and Declared Intention

The Company conducts its business with fairness based on a philosophy and compliance

with laws and regulations that the company shall demonstrate a keen sense to social responsibility

and the best interests of its stakeholders in alignment with the principle of Corporate Governance.

Integrity as the company will demonstrate personal integrity and follow what we believe.

By doing what is right. The company do not allow any influence to have the patience or restraint

the benefits are offered. The company is firmly committed to the principles to behave honorably

and fairly. The company will not abandon the principle of integrity.

The laws and regulations as the company expects all employees adhere to the decision

and business operations under the law. Requirements and regulations are strictly related and

behave in a moral good.

The company has Anti-Corruption-Bribery Policy to guide decision-making of business

operations that there may be a risk of corruption, and to assure that the company has

responsibilities policy, guidelines and requirement appropriately to protect corruption.

Anti-Corruption-Bribery and receiving a bribe Policy

In general, do not offer anything to the government directly or indirectly in exchange for

special treatment. You must have prior approval from the authorities before providing anything of

value to government officials and be sure to record the expenditure in the accounts of the

company properly.

The law requires that bribery of public officials is illegal and there are severe penalties for

violating these laws. The penalty is imprisonment for individuals and companies who bribe of

public officials.

Corruption as giving / receiving a bribe

Bribery as the company gives anything to a government officer who shall take-back

beneficiaries to the company. For example, the company paid money to a government officer, in

order to receive new projects reward or to receive a better business relationship or to have

influence over accounting audit and tax charge or other laws.

Global Connections Public Company Limited 58

Roles and Responsibilities

1) The Board of Directors is responsible for determining the policy, monitoring, and forming

an effective system supporting Anti-Corruption-Bribery act in order to affirm that the Management

Team intensively concerns, emphasizes, and cultivates such anti and mindset as the company’s

culture.

2) Audit Committee is responsible for revision of financial and accounting report, internal

control, internal audit function, and risk management so that such operations are concise,

appropriate, and effective.

3) President and director committee are responsible for determining Anti-Corruption-Bribery

system, promoting, and encouraging Anti-Corruption-Bribery manner conveyed to all employees

and related parties. This also includes reconsideration on system or regulation in order to best adjust

with business changes, regulation, standard, and laws.

4) President and directors committee are responsible for fraud assessment at least 1 time

per year.

5) Internal Audit Manager is responsible for auditing, assessment, and evaluations in

business transactions whether they are accurate and complied with guidelines, Approval Authority,

standard laws, and policy in such monitored department in order to assure that the internal controls

are sufficient and suitable for probable risk in corruption. This shall be directly reported to the Audit

Committee.

The operating guideline

6) Directors, executives and all employees in every level must follow with Anti-Corruption-

Bribery Policy and code of conduct of the company by avoiding involving with any course of

corruption in direct or indirect manner.

7) The company has orientation course for new employees to understand knowledge of

Anti-Corruption-Bribery Policy.

Global Connections Public Company Limited 59

8) All employees in every level shall not be negligent in any corruption conditions

involved directly with the company. All employees must notify such act to supervisors or

responsible person, including collaborate with investigation. Any queries or questions are needed

to be consulted by the supervisor or a responsible person who monitors the company’s code of

conduct compliance provided in particular channels.

9) The company shall provide fairness and safeguard staff who denies or informs

corruption related cases to the company by applying Protection Policy for appellant or persons

who incorporate with Anti-Corruption information as stated in the Whistleblower Policy.

10) A person who commits the corruption is equivalent to misconduct in the company’s

code of conduct. This means such person is needed to consider discipline followed by the

company standard. Conviction on laws may be applied in case such act violates the laws.

11) The company strives to create and sustain organization’s culture representing that

corruption and bribery is unacceptable in every business transaction dealing with all persons.

◙ Respect for Human Rights

Global Connections Public Company Limited recognizes the importance of respect to

human rights internationally. Consequently, the company has determined that directors,

executives, and all employees will join with the respect to human rights, workplace rights, and

organization rights, summarized as follows:

12) The company encourages all employees to exercise their rights of citizenship in

accordance with the constitution and relevant laws.

13) Employees’ personal information shall be kept with utmost discretion and

confidentiality. Disclosure of personal information such as employee’s biography, health record,

working experience or any other personal information to non-related party without the

permission of such employee is considered a violation of the Code of Conduct and may result in

a range of disciplinary action except when it is done in accordance with the company’s

regulations or legal requirements.

14) The Company shall not involve in infringement human right and corruption.

Global Connections Public Company Limited 60

15) Employees must refrain from any deliberate discrimination or harassment in word or

action against other based on the basis of race, gender, religion, education, age, marital status,

sexual orientation, gender identity and/or sexual expression, physical or mental disability,

opinions and work styles. The company will emphasize to employees do not overlook the

opinions or a different concept of others because the creative solution is crucial to the

success of the company.

◙ Receipt of complaints of human rights violations

If you are aware a violation of human rights, you can report the issues via the following:

16) Department head/ supervisor hierarchy

17) Human resource department

18) Office of the president

19) Postal mail: The office of president

Global Connections Public Company Limited

13/1Moo2Kingkaew Rd., Rachateva, Bangplee, Samutprakarn10540

20) E-mail: pornpimolt@gc.co.th

When the company receives the complaints of prohibited acts, the company shall consider

and take action as appropriate and shall take appropriate measure to protect confidentiality and

privacy of all individuals involved in the investigation. However, the company cannot guarantee

the confidentiality perfectly because the company may contact to a person who may be involved

in the prohibited operation and may be witnesses to such acts. Finally, if violation of this policy

was occurred, employees who are the offenders shall be subject to disciplinary action up to and

including the termination.

Global Connections Public Company Limited 61

Certified by the third party agency.

Global Connections Public Company Limited 62

The Company has evaluated the Corporate Governance (CG)

for the year 2015

by the Third Party as follows;

CG Score during year 2013-2015

Global Connections Public Company Limited 63

People who drive sustainability

◙ Human resource

The company realizes the importance and striving to staff development for the growth of the

company. The company had specific human resource targets as follows.

21) The company adheres to run business in accordance with the laws along with the

policy of fairness employment including recruitment, hiring, placement, training and development,

job rotation, promotion and remuneration and welfare.

22) Human resource schemes and policies have been determined in order to achieve

goal of company‘s business. Staffs at all levels must comply with the policy that aimed to

improve working environment with variety ideas and respect to each other. By relying on good

intention of all employees.

23) To avoid conflict of interest. The company had policy to forbid directors’ spouse to

work with company.

24) The company is strongly committed to proceed as following

- The company had specific to develop succession plan for all management levels in

order to strengthen business in long-run and the company will be able to cope with

unexpected situation that may affect the business

- Talent management development scheme is a one of human resource

management tool In order to maintain and develop the "talent staff" for maximum worth

and good efficiency.

- To provide effective staff development program and cultivating a sense of

ownership to all employees

Global Connections Public Company Limited 64

Integrated Human Resources System to

Support Our Growth Strategy,

Culture and Employees

- Creating opportunities for all employees to increase their knowledge, skill and with

regard their ability to perform their jobs. Which take into account the principles of equality,

fairness the commitment to the company and their career path growth together with the

Company. In additional, it will lead to customer satisfaction.

- The Company shall promote good team working to be conscious and participation of

all employees in order to achieve the company’s target.

- Increasing employees communication at all level in order to good working cooperation.

- Provide good welfare for employees as follow ;

1) Healthy and sanitation including medical insurance to help relieve some of the costs of

medical care, maternity leave, dental care, fitness and sport center for good health and

annual medical check up.

2) Financial including provident fund and cost of living

3) Recreation including new year party and company outing.

4) Others including scholarship, team building activities, training and seminar, subvention

such as wedding ceremony, maternity, funeral, birthday leave etc.

Global Connections Public Company Limited 65

Global Connections Public Company Limited 66

◙ Human resource strategy

25) The company has potential employees with sense of company ownership who growth

along with rapid expansion of the company. Most of them graduated with bachelor’s degree or

above in petrochemical engineering and petrochemical science which are between 25-40 years

old. These employees are young generation that can work for a long time and they will be a part

of company mechanism to drive company for sustainable growth in long-run.

26) The company had policy to put the right man on the right job by recruit employee

from petrochemical and plastic fields to drive company’s accomplishment. The company strives to

create value added services by providing advice and service to our customers starting from

production level down to marketing level 87% of total staffs graduated from petrochemical

engineering and petrochemical science and another employees graduated from management

science with working experienced in plastic and petrochemical industry.

27) The company had policy to develop employee knowledge continuously by ensuring

employees at all levels to receive appropriate training by in-house and public lecturers that

would create knowledge exchange and valuable experience sharing that appropriate with

organization. In the meantime, the company always promote employees to get knowledge from

outside such as going abroad training, Product training from oversea suppliers. Regarding to this

policy, employee in every level will be developed and promoted their knowledge in order to serve

need and create customer satisfaction and different from any distributor in the market

28) The company plans to develop a succession plan and talent management at all levels

of management in order to strengthen the sustainability of the organization and long-term

business growth

Global Connections Public Company Limited 67

◙ Variety and Opportunity of Fair Treatment

Respect the right in the work according to the rule of human rights without discriminating

the work employment and does not force people who do not want to work and not use child

labor and respect the right and freedom of employees.

The operating guideline

1. Specify the policy to not discriminating and the fairness of opportunity without limiting

race, color, gender, religion, nationality, background, political opinion, age or disability as a factor

in the consideration and decision to employ.

2. To place importance with the development of personnel in order to train for skill and

increase potential by creating an opportunity for every personnel to learn regularly.

3. To create a way for personnel to make a complaint in the case they don’t have

fairness or to notify the clue on the thing that might be illegal and to have correcting measure

and protecting measure of notifying employee that is systematic and fair.

◙ Fair employment

The Company recognizes in fairness employment with regard their ability to perform their

jobs. Which take into account the principles of equality, fairness the commitment to the company

and their career path growth together with the Company.

We also consider our employees as family members to taken care off. Therefore, we

provide employee welfare beyond legal requirements in the area of fundamental needs,

employee development, family support, work-life balance and career ending assistance as

provided in the following table.

Fair Treatment to Labor

Global Connections Public Company Limited 68

Basic needs

Healthy and sanitation,

medical / dental care,

maternity leave,

annual medical check-up,

Development

Retirement’s

benefit

Work balance

of life

Scholarship,

team building activities,

training and seminar,

English class

Retirement’s benefit

Fitness and sport

Global Connections Public Company Limited 69

◙ Indicator of the social division

The Company focuses on human resources, who are key business driver. The Company

has social performance indicators by the following factors.

Employment : by Gender

All employees : 120 persons

Male : 66 persons

Female : 54 persons

Employment : by Education

All employees Less than Bachelor’s

degree Bachelor’s degree

Higher than

Bachelor’s degree

120 50 51 19

Employment : by Age

All employees 0-3 Years 3-6 Years 6-9Years More than

9Years

120 59 26 13 22

Percentage of salary expenses for male

versus female employees

Employees %

Male 55%

Female 45%

The Company recognizes in fairness

employment with regard their ability to perform

their jobs. Which take into account the principles

of equality, fairness the commitment to the

company and their career path growth together

with the Company.

Global Connections Public Company Limited 70

To strengthen

the capacity and commitment of the staff

The development of the company

Employees are the most important of the Company’s resources in driving the business

forward, maintain the leadership, and sustainable growth. Thus, the Company is providing

training courses systematically and continuously to cover all employees and is providing

adequate funding for the development.

In 2015, the Company has development training both inside (in house) and outside to

lay the foundation to develop employees as “Employees are very responsible and good

conscience” who employees have knowledge, attitudes, and behaviors to comply with the

Company’s culture and to meet customers’ satisfaction. Thus, the Company determines training

program to develop employees to support the work of the Company.

Development training program includes the planning and management course,

the professional specialization course, the enhancing the quality of employees’ life course, and

the group activity which all courses are approach to develop career management and led to

the learning organization for development to contribute to career advancement.

Global Connections Public Company Limited 71

19) To development capability of employees

Average training hours per employee is increasing all level continuously. However,

the Company attempts to maintain average training hours per employee to continuously

improving to be one of the areas in organizational learning.

6

8.5

11

13.5

16

500

900

1300

1700

2100

Y 2011 Y 2012 Y 2013 Y 2014 Y 2014

Hrs.

Hrs. perHead

Hrs. per head

620

Hrs.

711 714 1,480 1,890

7.38

8.17 8.50

12.87

15.61

Global Connections Public Company Limited 72

Department of Labor Protection and Welfare

awarded to Global Connections Public Company Limited

as a “private company manages the labor relations and

welfare excellent” for

the fourth consecutive years. The Company

reinforces the strengthen labor relations system in

the workplace to prevent labor conflicts and to

improve welfare to work and a better quality of life.

As a result, employees have loyalty and

commitment to the Company.

Award of Pride

Global Connections Public Company Limited 73

Global Connections Public Company

Limited 74

Focusing on responsible to customer needs rapidly in order to keep up with higher

competitive level.

Reliance building with customer by good cooperation with suppliers as well as customers

To build up reliance and respect to all stakeholders

To strengthen existing customers base and expand customers in the manner of long term

alliance.

Competition preparedness for the purpose of regional expansion.

Trading’s Partner Targets

To build up relation and reliance with suppliers and financial institution in the manner of

long term alliance that emphasizes on transparency, exact information disclosure and

keeping up to date.

To reduce cost and increase efficiency of suppliers by total outsource solutions including

sale, marketing, technical service and logistics

Develop business with suppliers and financial institution for mutual achievement

Suppliers’ Target

Global Connections Public Company Limited 75

Trade’s partners strategy

Partnership is one of our corporate values to create sustainable benefit. We work as a

partner to both customer and supplier by advice benefit. That is useful to customers meanwhile,

we developed our producer product to Benefits both the customer and supplier. We had never

have policy to keep too much stock for sale when price grow up. In the past, the Company has

proved its sincerity in partnering with clients in a crisis period. Since the Company was selling to

customers in a fair and reasonable price and also made a proper demand allocate among customer.

In the case of supplier, most companies will represent only one product to ensure that we can

enter to the market with fully capability. And to eliminate the conflict of interest that would make

the production of distrust. The Company operates as a partner because the main principle that to

do business for long term success relies on the success of both the customer and the producer.

The Company operates base on the principle business partner to create long-term benefits for both

customers and supplier by referrals and counseling aspects that are useful to customers.

The Company had policy to be Total Solutions and Service Provider which provides

value added services for customers. The Company does not only be the distributor for various

products in petrochemical and plastic industry, but also be the provider for knowledge and

technology to customers/end users in order to form long term strategic partnership with the

customers as well as the suppliers. Another difference is that the company joins hands with the

financial institutions to solve liquidity problem of potential customers but struck with financial

problems. This policy would be able to help trading partner to grow along with the Company.

Global Connections Public Company Limited 76

Responsibility to consumers

At GC, we go beyond customer focus to treat our customers as our business partners to

understand their business goals and align with GC’s business plan. Our commercial strategy does

not focus solely on increasing the number of customer as many as possible. On the other hand,

we focus on walking together with the current customers to increase the value, both tangible

and intangible between them and GCl.

However, we open to do business with new customers to expand our family to be the

big family business with the sense of professional of GC.

Responding to the customer voice in timeliness and ultimately answering customer need is one of

the key success

factors for customer relationship management (CRM) at Thai oil. How we hear the voice and how

we ensure we understand what our customer really wants

The Company still used the principle and follow the policy that would respond to the

satisfaction of customers who buy the products and have received direct service from the

company including consumers who uses the said product to be confident that apart from

receiving the goods and service with fair price with good quality so the company would realized

the safety that would affect society and environment and an action that would violate or cause

customers to lose a right.

Global Connections Public Company Limited 77

The operating guideline

- The right to receive basic need: The Company has specified the operating guideline

according to the condition to customers strictly. In the case that the condition cannot be

followed, one must notify to customers in order to find a way to solve the problems.

- The right on safety: The company has safe data storage system of customers and has

secrete protection measure of customers and not sending information without a customer’s

consent and will not use information of customers for personal gain or for others illegally.

- The right of news: The Company has specified operating guideline in giving news and

correct recommendation and is up-to-date to customers so that they would know about goods

and services.

- The right to choose: The Company has policy to not sell for excessive profit and

specify the price that is fair and has quality that responds to the satisfaction of customers.

- The right to express opinions: Create a system and process that customers can make a

complaint on quality, quantity, safety of products and service and the speed in delivery and

utmost operation so that customers would receive a quick response.

- The right to receive compensation: The Company has the policy for customers to

receive fairness from receiving goods and service that is not according to the standard by

specifying goods guaranty form under suitable time condition and to follow the consumer

protection act.

- The right of education: The Company has the policy for customer to receive news,

information, knowledge, understanding necessary for the consideration to order goods.

Global Connections Public Company Limited 78

Responsible for the implementation

of business processes

Currently business operation have to compete with the time and information needed to make decisions,

we have a way for customers to contact the company and request a hearing on the website of the

company www.gc.co.this the contact center for information of the company and channels for

company stake holders in all groups are fully included.

1. Customer Group

Customers can access the company's products and services in the "Products and Services".

Global Connections Public Company Limited 79

Responsible for the implementation

of business processes

2. Investor Group

Investors is another group of companies business involved. We create the menu. "Investor Relations"

to provide all information need for investors. All investors and funds communication will be efficiency

exposure www.gc.co.th feedback via the contact us 24 hours a day.

Global Connections Public Company Limited 80

The Evaluation of customer satisfaction

Information survey was used to improve the Company’s processes which has 3 sections as follows;

1. Services sales

The surveys show customers opinion in the following; to be eager to solve the problem, the product

instructions and recommend, the wide range of products and overall satisfaction with the company

the services and products.

2. Order

The surveys show customers opinion in the following; the ordering speed, the validity of

the orders and the courtesy of the staff.

3. The delivery

The surveys show customers opinion in the following;on time Delivery, the accuracy of

the product shipped, documents and the courtesy of the delivery staff

Customer satisfaction survey covers major customers to explore sales accounted for 63%

of total sales during January-August 2015. Survey result as follows;

1. Satisfaction rating for average score of 96%

2. Service sales: Satisfaction rating for average score of 96

3. Order: Satisfaction rating for average score of 100

4. The delivery: Satisfaction rating for average score of 95

The customer satisfaction survey

At GC, we have concrete infrastructure for suppliers management. Our approved vendor list

process will screen unqualified suppliers and contractors from our list which the criteria on quality,

environment and human rights are included. Our CSR in supply chain is another platform to

demonstrate our preference to conduct business with responsible organizations. We developed our

supply chain standards based on international recognized guidance on social responsibility along with

a guideline to implement the standards. We are focusing on high priority suppliers and contractors

while more suppliers is expected to be included in the phase two of this initiative.

Our Suppliers

Global Connections Public Company Limited 81

Global Connections Public Company Limited 82

Our main partners

The Company is especially important in the selection of suppliers to focus on operational

transparency and on corporate social responsibility such as PTT Global Chemical (PTTGC) to help

society move forward continuously. The business has been recognized internationally.

Global Connections Public Company Limited 83

Environment

Global Connections Public Company Limited 84

Due to the company concerned for the safety and health of employees is all employees

are our most valuable resource. The company has adopted the occupational Health and Safety

policy as part of business strategy to achieve maximum efficiency and effectiveness should

not harmful to health, be treated fairly and based on the work of the employees happiness by

the policy is as follows.

1) Protect the health and safety of employees, customers who come into contact at

office and People who may be affected. To conduct all activities in a manner that is

responsible for the environment.

2) Safety is the first responsibility of every employee in the performance.

3) Company will contribute to improved working conditions and environment for both

physical security and conducive to good mental health in the workplace

4) Company shall promote safety activities to be conscious and participation of all

employees, such as motivation, training, etc.

5) Supervisors at all levels to act as a good model for leadership training, coaching and

motivating employees with a safe

6) All employees must concern safety for their own, colleague and the assets of the

company is constantly working.

7) Employees shall maintain a clean and orderly work area. Safety and hygiene of all

employees.

8) Employees shall maintain and to cooperate in projects relating to occupational safety

and health of the company

9) Company shall provide for the survey and monitoring the implementation of the policy

set forth above by the person who responsible

Global Connections Public Company

Limited 85

Due to the business need and demand for a wide variety of resources such as electricity, water,

fuel, etc., to drive performance. All the resources are limited, the company agreed to the

promotion and awareness of all staff to use existing resources as necessary to achieve

maximum benefit. And not wasting resources unnecessarily. Ways to use resources more

efficiently as follows.

Environmental performance

To reduce fuel consumption.

1. Companies provide monitoring the air pressure in tire for carrier on a regular basis. And

services include personal’s car of employees. As if the tire is too soft, will consume more fuel

than tires with the standard tire.

2. Change car’s tires according to standard. Check wheel alignment. Change the engine oil, Oil

filter, and Air filter by the specified period.

3. Planned route of delivery for every shipment. To be efficient and economical.

4. Control every car that comes into the company has to stop the engine while waiting or

packing.

5. Arrange training in the drive safety and environmentally friendly.

6. Promote the use of car sharing or car pool of the employee.

Global Connections Public Company Limited 86

To reduce power consumption.

i. Design air conditioning system by separate areas. So switches of lighting control equipment

to suit the area to be able to close and open when in use only.

ii. Turn off all lighting during a lunch time or when not in use.

iii. Open window or use tile transparencies, so we can utilize the nature light instead of using a

light bulb.

iv. Sun protection film and insulation installation to reduce work load of air conditioner.

v. Use energy saving lamps and accessories which approved standard. Such as fluorescent

lamps, instead of conventional bulbs. Compact fluorescent bulbs (CFL) instead. The

automatically on-off by the darkness outside and the passing of a person.

vi. When damaged power was found. The cord or pin change to brown or black. The

immediately replacement will apply o prevent fire due to a short circuit.

vii. Closed computer monitor during lunch time and use energy saving computer type supplies.

viii. Create awareness of energy saving campaign through various means such as board

information arrangement. Knowledge sharing by training and so on.

The use of air conditioning and ventilation optimization.

i. Turn off air-condition which not in use. And when you turn it on again, should be open for

at least 15 minutes.

ii. Turn off air conditioning when will not use more than one hour and before closing time

because it’s still have a cold until office hours.

iii. Open the window to lets the wind flow when weather is not too hot. Instead, to turn on air-

condition. Will help reduce energy consumption and also get well ventilated.

iv. Moving appliances such as electric kettles, the photocopier to the appropriate area to reduce

the power consumption of the machine and to protect the toner dust in the room that will

harmful to worker healthy.

v. Examine any material that may block air cooling air through evaporator and condensing set.

vi. Cleaning air filters regularly.

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Use efficiency and energy-saving

office equipment.

1. Shut down the computer monitor when not in

use for more than 15 minutes or set the screen saver.

2. Select a computer system to save power

consumption.

3. Revise document on the screen instead of editing

the printed document. This reduces the power

consumption of paper printing, ink and printer

deteriorate

4. Install network printer to share facilities which

reduces both energy consumption and maintenance.

5. System Stand by - Safe mode when not in use

copier for longer than 15 minutes.

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To reduce water use.

1. Leak detection of plumbing on a regular basis.

2. Use water save type for Flush Tank and Urinal.

3. Bringing water from natural ponds for watering plants.

Waste minimization and water reuse

1. Determined using both sides of paper for internal document.

2. Information transmission. Implement the submission for all information in electronic base with

all data that can be read via other media and no need to print out the document.

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Global Connections Public Company Limited 90

Due to the company concerned for the safety and health of employees is all employees

are our most valuable resource. The company has adopted the occupational Health and Safety

policy as part of business strategy to achieve maximum efficiency and effectiveness should

not harmful to health, be treated fairly and based on the work of the employees happiness by

the policy is as follows.

Healthy and Safety

1. Protect the health and safety of employees, customers who come into contact at office and

People who may be affected. To conduct all activities in a manner that is responsible for the

environment.

2. Safety is the first responsibility of every employee in the performance.

3. Company will contribute to improved working conditions and environment for both physical

security and conducive to good mental health in the workplace

4. Company shall promote safety activities to be conscious and participation of all employees,

such as motivation, training, etc.

5. Supervisors at all levels to act as a good model for leadership training, coaching and

motivating employees with a safe

6. All employees must concern safety for their own, colleague and the assets of the company is

constantly working.

7. Employees shall maintain a clean and orderly work area. Safety and hygiene of all

employees.

8. Employees shall maintain and to cooperate in projects relating to occupational safety and

health of the company

9. Company shall provide for the survey and monitoring the implementation of the policy set

forth above by the person who responsible

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Year Plan of Safety 2015

Subject Responsi

bility

Quarter1 Quarter2 Quarter3 Quarter4

Result

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Check the safety of

the warehouse.

Warehouse

and

Logistic

Normal operation

Collect and

summarize the

percentage.

Accident period.

Warehouse

and

Logistic

Normal operation

Organize meeting of

safety Health and the

environment

committee and to do

reports.

Safety

Committee Normal operation

Inspection of fire

extinguishers.

and emergency

signals.

Administration Normal operation

Check plumbing and

electrical systems. Administration Normal operation

Analysis of the work

environment. (Sound,

light, heat, dust).

Administration Normal operation

Annual building

inspection. Administration Normal operation

Global Connections Public Company Limited 92

Implementation summary of

occupational health and safety

Subject Result

Safety of the operation No employee received serious accidents of all

staff working in the office and warehouse.

Lawfulness

No significant amount of the fine. And the

numbers of non-monetary penalties are imposed

for violations of health and safety laws and

regulations.

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Corporate Social Responsibility

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The Company continues to carry out activities in Corporate Social Responsibility

(CSR Activities) with the support of public organizations, academy, and government

sectors. In 2015, the Company has CSR Activities as follows;

1. Livable schools

The Company was sponsor to neighboring schools total 9 places for the annual Children’s

day in 2015 amounted to Baht 18,000.

2. Forward to young brothers/sisters

The Company donated 3D Printer and example products, E-Glass R25 H and Engine

Cleaner, to the department of Metallurgical and Materials Engineering, Faculty of Science at

Rajamangala University of Technology Thanyaburi amounted to Baht 217,302.04.

3. Kamnoetvidya Science Academy School

Kamnoetvidya Science Academy School is senior high school and was opened since 2015

to educate students who are interested science and math. The Company gave funding a

scholarship amounted to Baht 100,000 to support students who entered the proficiency in

science program for the long-term benefits to Thailand’s industry.

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4. Boarder military

The Company encouraged to soldiers who duty in the border area by donation matters

through mail to express care, encouragement, and support.

5. Donated to Napal

The Company donated to help earthquake victims in Nepal amounted to Baht 50,000

through Thai Red Cross Office.

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The Company signed an agreement to cooperation in product development and marketing with

Techno Green Company Limited as at 31 March 2014. The products are new innovation, biodegradable

in nature, and friendly to environmental which are call brand name “MICRO NICE®”. Benefit of

products use to clean oil / dirty and to prevent / remove slag. These products are part of business

development for sustainable growth.

In 2015, the Company develops the products with Techno Green Company Limited continuously

and expands to almost customers. As a result, the Company gets good feedback from customers.

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About MICRO-NICE

Techno Green Company Limited was established in 1992 and deal with environmental

management and waste water treatment. Thus the team research led to the invention of several

cleansing products and preventing process based on local botanical extracted under the smart

phytochemical name “Micro-Nice”. with tremendous effort in research and development local

botanical source that could help support environmental care.

Micro-Nice is phytochemical mixture of Thailand's botanic extract that plays an important role. it is

also biodegradable not less than 90% with no harmful chemical. Hence, toxicity and corrosiveness are

out of critical issues.

MICRO-NICE is a special feature built into many aspects of nature such as surfactants, reduce

static electricity, biodegradable in nature, and reduce the accumulation of mucus adhesion of oil and

dirty. Moreover, MICRO-NICE interacts with microorganisms, enhances the potential of microorganisms

to decompose organic matter in the water and ecological efficiency, and is a renewable energy to

use in various industries such as the automotive to household section.

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Performance Unit 2013 2014 2015

Economic

Performance

Total revenues Million

Baht 3,159 3,647 3,646

EBITDA Million

Baht 105 79 113

Net Profit Million

Baht 70 47 79

Earning per Share Baht

per

share

0.35 0.24 0.4

Return on Equity % 17.44 12.08 19.56

Return on Asset % 5.8 3.88 6.22

Market Capitalization Baht 2 1.94 2.11

Environmental

Performance

Water and Electricity consumption Million

Baht 0.95 1.05 1.1

Fuel Consumption Million

Baht 3.73 3.76 3.15

Social Performance

Total Employees Person 114 121 120

Employee - Female Person 49 55 54

Employee - Male Person 65 66 66

Employee in Bangkok Person 114 121 120

Employee in upcountry Person - - -

Employee over 50 years old Person 8 9 12

Employee 30-50 years old Person 67 463 70

Employee below 30 years old Person 39 49 38

Lost-time injuries frequency Person - - -

Fatalities Person - - -

Our performance

Note : Information of Social Performance during year 2013-2014 had changed from

sustainability for the year 2014 because this year is increased number of daily staffs.

Global Connections Public Company Limited 100

STANDARD DISCLOSURES PART I:

Profile Disclosures

Profile

Disclosure Description

Page/

Cross-

reference

1. Strategy and Analysis

1.1 Statement from the most senior decision-maker of the organization. 11

1.2 Description of key impacts, risks, and opportunities. 55

2. Organizational Profile

2.1 Name of the organization. 6

2.2 Primary brands, products, and/or services. 8-12

2.3 Operational structure of the organization, including main divisions,

operating companies, subsidiaries, and joint ventures. 8-12

2.4 Location of organization’s headquarters. 6

2.6 Nature of ownership and legal form. 6

2.7 Markets served (including geographic breakdown, sectors served, and

types of customers/beneficiaries). 8-12

2.8 Scale of the reporting organization. 2

2.10 Awards received in the reporting period. 72

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Profile

Disclosure Description

Page/

Cross-

reference

3. Report Parameters

3.1 Reporting period (e.g., fiscal/calendar year) for information provided. Y2015

3.2 Date of most recent previous report (if any). Y2014

3.3 Reporting cycle (annual, biennial, etc.) Annual

3.5 Contact point for questions regarding the report or its contents. 43, 79

3.6 Process for defining report content. 1-2

3.7

Boundary of the report (e.g., countries, divisions, subsidiaries, leased

facilities, joint ventures, suppliers). See GRI Boundary Protocol for

further guidance.

2

3.8 State any specific limitations on the scope or boundary of the report

(see completeness principle for explanation of scope). 2

3.9

Basis for reporting on joint ventures, subsidiaries, leased facilities,

outsourced operations, and other entities that can significantly affect

comparability from period to period and/or between organizations.

N/A

3.10

Explanation of the effect of any re-statements of information provided

in earlier reports, and the reasons for such re-statement

(e.g.,mergers/acquisitions, change of base years/periods, nature of

business, measurement methods).

N/A

3.11 Significant changes from previous reporting periods in the scope,

boundary, or measurement methods applied in the report. N/A

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Profile

Disclosure Description

Page/

Cross-

reference

3.12 Table identifying the location of the Standard Disclosures in the report. 1-2

4. Governance, Commitments, and Engagement

4.1 Governance structure of the organization, including committees under

the highest governance body responsible for specific tasks, such as

setting strategyor organizational oversight. 46-55

4.2 Indicate whether the Chair of the highest governance body is also an

executive officer. 13, 46-55

4.3 For organizations that have a unitary board structure, state the number

and gender of members of the highest governance body that are

independent and/or 20-61

4.4 Mechanisms for shareholders and employees to provide

recommendations or direction to the highest governance body. 43, 79

4.8 Internally developed statements of mission or values, codes of conduct,

and principles relevant to economic, environmental, and social

performance and the status of their implementation. 3, 6, 14, 19,

73-99

4.12 Externally developed economic, environmental, and social charters,

principles, or other initiatives to which the organization subscribes or

endorses. 74-82

4.14 List of stakeholder groups engaged by the organization. 2, 6-16, 73-82

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Profile

Disclosure Description

Page/

Cross-

reference

4.15 Basis for identification and selection of stakeholders with whom to

engage.

2, 15-16, 74-

77

4.16 Approaches to stakeholder engagement, including frequency of

engagement by type and by stakeholder group. 15-16, 74-77

4.17

Key topics and concerns that have been raised through stakeholder

engagement, and how the organization has responded to those key

topics and concerns, including through its reporting.

15-16, 74-77,

20-42

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STANDARD DISCLOSURES PART III:

PERFORMANCE INDICATORS

Profile

Disclosure Description

Page/

Cross-

reference

Economic

Economic performance

EC 1

Direct economic value generated and distributed, including revenues,

operating costs, employee compensation, donations and other

community investments, retained earnings, and payments to capital

providers and governments.

4, 7 ,

94-95,

97-99

Indirect economic impacts

EC8

Development and impact of infrastructure investments and services

provided primarily for public benefit through commercial, in-kind, or pro

bono engagement.

97-99

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Profile

Disclosure Description

Page/

Cross-

reference

Environmental

Biodiversity

EN12

Description of significant impacts of activities, products, and services on

biodiversity in protected areas and areas of high biodiversity value

outside protected areas.

84-99

EN13 Habitats protected or restored. 84-99

EN14 Initiatives to mitigate environmental impacts of products and services,

and extent of impact mitigation. 85-99

Social: Labor Practices and Decent Work

Employment

EN26 Total workforce by employment type, employment contract, and region,

broken down by gender. 63-73

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Profile

Disclosure Description

Page/

Cross-

reference

Training and education

LA10 Average hours of training per year per employee by gender, and by

employee category. 69-71

LA11 Programs for skills management and lifelong learning that support the

continued employability of employees and assist them in managing

career endings. 64-66,

70-71

Equal remuneration for women and men

LA14 Ratio of basic salary and remuneration of women to men by employee

category, by significant locations of operation. 69

Social: Product Responsibility

Customer health and safety

PR 1 Life cycle stages in which health and safety impacts of products and

services are assessed for improvement, and percentage of significant

products and services categories subject to such procedures. 84, 90-92

Product and service labeling

PR 5 Practices related to customer satisfaction, including results of surveys

measuring customer satisfaction.

79-80