Scrum_Blr 10th meet up 13 sept-2014 - Role of Knowledge Management in Scaling Scrum - Jayaprakash...

- Jayaprakash Puttaswamy

Role of Knowledge ManagementIN SCALING SCRUM

- Ramesh Rao

Copyright © 2014 Aritha Consulting Services Pvt. Ltd. All rights reserved. www.arithaconsulting.com

CONTEXT (8 mins)

KM - What & Why?

KM and Scrum

DETAILS (8 mins)

Scaling Scrum and KM

Agile KM approach

CONCLUSION (19 mins)

Your experience [ACTIVITY]

Our experience

Conclusion

QnA & FUN (Unlimited!)

Next 40 mins!


CONTEXT DETAILS (8 mins)


Agile KM approach



Our experience

Conclusion


Next 40 mins!


What is Knowledge Management (KM)?

Image source: http://jschunter.blogspot.ca/2012/12/ten-important-powerpoint-slides-on.html



Basic Knowledge Types

Image source: http://jschunter.blogspot.ca/2012/12/ten-important-powerpoint-slides-on.html



“spiral” of knowledge creation (Nonaka & Takeuchi)

SECI Model

Information/Image source1: http://en.wikipedia.org/wiki/SECI_model_of_knowledge_dimensions

1.Tacit to Tacit (Socialization) - This dimension explains Social

interaction as tacit to tacit knowledge transfer, sharing tacit knowledge

through face-to-face or share knowledge through experiences. For

example, meetings and brainstorm can support this kind of interaction.

Since tacit knowledge is difficult to formalize and often time and space

specific, tacit knowledge can be acquired only through shared experience,

such as spending time together or living in the same environment.

2.Tacit to Explicit (Externalization) - Between tacit and explicit

knowledge by Externalization (publishing, articulating knowledge),

developing factors, which embed the combined tacit knowledge which

enable its communication. For example, concepts, images, and written

documents can support this kind of interaction. When tacit knowledge is

made explicit, knowledge is crystallized, thus allowing it to be shared by

others, and it becomes the basis of new knowledge.

3.Explicit to Explicit (Combination) - Explicit to explicit by Combination

(organizing, integrating knowledge), combining different types of explicit

knowledge, for example building prototypes. The creative use of

computerized communication networks and large-scale databases can

support this mode of knowledge conversion. Explicit knowledge is collected

from inside or outside the organisation and then combined, edited or

processed to form new knowledge.

4.Explicit to Tacit (Internalization) - Explicit to tacit by Internalization

(knowledge receiving and application by an individual), enclosed by

learning by doing; on the other hand, explicit knowledge becomes part of

an individual's knowledge and will be assets for an organization.

Internalization is also a process of continuous individual and collective

reflection and the ability to see connections and recognize patterns and the

capacity to make sense between fields, ideas, and concepts.


Image courtesy of arztsamui, ponsulak, David Castillo Podpad / FreeDigitalPhotos.net

Knowledge transfer Innovation

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Why KM?


KM and Scrum!

Image source: http://www.bookcrossing.com/journal/12515143/

Hirotaka Takeuchi and IkujiroNonaka, “The new ‘New Product’ development game”, Harvard Business Review, January 1986.

Jeff Sutherland and Ken Schwaber jointly presented a paper describing Scrum at OOPSLA’95.


CONTEXT (8 mins)

KM - What & Why?

KM and Scrum

DETAILS CONCLUSION (19 mins)


Our experience

Conclusion


Next 40 mins!



Several Factors!!! Key factors are

Enabling empirical knowledge generation and improvement

Managing that knowledge based on SECI model

Establishing and sustaining transparency

Image sources: http://www.freedigitalphotos.net/

Different teams scale differently! There is a context to every team,

every project, every organization

Reality

Success Factors


KM - An agile approach

Image Source: http://www.freedigitalphotos.net/

Evolved Incrementally


CONTEXT (8 mins)

KM - What & Why?

KM and Scrum

DETAILS (8 mins)


Agile KM approach

CONCLUSION QnA & FUN (Unlimited!)

Next 40 mins!


Your Experience

Let’s act

Image courtesy of David Castillo Podpad / FreeDigitalPhotos.net


Our Experience

Community of Practice – CoP Approach


Conclusion

Let’s watch

Let’s hear Ken talking about Scrum and you will know what we are meaning!

KM is a CRITICAL success factor for Scaling Scrum!


CONTEXT (8 mins)

KM - What & Why?

KM and Scrum

DETAILS (8 mins)


Agile KM approach



Our experience

Conclusion

QnA & FUN!

Next 40 mins!


http://in.linkedin.com/in/rameshbnrao

[email protected]

@arithatweet

http://in.linkedin.com/in/jputtaswamy

[email protected]

@agilejp

About us

Let’s connect

Jayaprakash Puttaswamy (JP) works as a Director -Technology & Consulting at Aritha Consulting Services and consults enterprises in Agile andAgile-BI space.

Ramesh Rao works as a Director - Operations at Aritha Consulting Services and consults enterprises in Knowledge Management space.

For details: http://bit.ly/YCIhmj








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Scrum_Blr 10th meet up 13 sept-2014 - Role of Knowledge Management in Scaling Scrum - Jayaprakash...

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