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Welcome to our online tour of CyberSource Decision Manager™

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Because you will be able to...1. Confidently convert more orders to sales The only eCommerce fraud screen enhanced by Visa is built-in

2. Convert more sales automatically (review fewer orders) Automatically apply business rules via easy-to-use interface

3. Review orders faster if review is required Built-in case management features speed review process

CyberSource Decision Manager will help youincrease sales and cut manual review costs

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CyberSource Decision Manager Highlights

1. Single, easy-to-use interface controls all rules and tools—w/out programming

2. Complete control over order acceptance criteria—even down to the SKU level

3. Only solution with built-in fraud screen endorsed and enhanced by VisaWorks With All

Card Brands

And...it works with most payment systems—commercial or in-house

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Decision Manager features three key components

Built-in Case Management Automatically pinpoint why a transaction was marked for review. All transaction data is conveniently displayed. Quickly review and convert.

3

Order

Information

Per your rules, automatically dispositions order:• Accept• Reject• Review

CyberSource Advanced Fraud Screenenhanced by Visa

Hosted Decision System

2

Your Web Site

Built-In

Payment Processors & Card Associations•Address Verification Service•Card Verification Number (CVC2, CVV2)•Verified by Visa•MasterCard SecureCode

Plus connections to

Business Dashboard One easy-to-use Web interface lets business managers control all fraud tools and business rules required to analyze and disposition transactions.

Set rules for all orders, by category, or even by SKU. Use library of pre-defined or custom-built rules.

1

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The following tour highlights select features of our

Standard Edition & Advanced Edition solutions.

To see the full complement of powerful features and capabilities use the options noted at the end of this tour.

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Convenient Web-based interface allows business managers to easily apply rules without need for IT programming. Just “Select and Click.”

Set Risk Score ThresholdsFor Built-in Fraud Screen

CyberSource Advanced Fraud Screenenhanced by Visa

Define whether the ‘triggering’ of a rule will cause the order to be reviewed, accepted, or rejected. If you want it to have no affect, select “Ignore.”

Plus more rule categories ...

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And...our Advanced Edition solution allows you to create custom rules and assign them to your screening profiles.

Assign Custom Rules(Advanced Edition)

Rules You Have Created Appear

in Menu

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Once you create a screening profile you can test it before you actually apply it to real orders.

• Runs in background, does not impact orders• Reports are generated that detail percent of orders accepted, rejected, or reviewed

Passive Mode

• Runs past orders against new/revised screening profiles and generates report• Ability to use order history up to 6 months prior

Order Replay (Advanced Edition Only)

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Once tested, your rules are now ready for use on “live orders”. Per your rules, the system will automatically disposition transactions in real time.

• Accept• Reject• Review

CyberSource Advanced Fraud Screenenhanced by Visa

Built-In

Plus connections to

Order

Information

Your Web Site Rule Dashboard

AVS

Card Verification Number

Payment Processor & Card Association Services

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Transactions marked for review (or reject) can be placed in a case management queue for quick review.

All Data In One Place

Disposition “Accept” or “Reject”Directly From Review

Screen

Pinpoints ReasonsFor Review/Reject

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A full complement of reports are available to help tune rules and optimize sales/lower review rates.

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Further...you may have products that require different screening profiles. Our Advanced Edition allows you to create and automatically apply multiple screening profiles. Tailor screens by product category—or even each SKU.

Order

If Attributes = A, B, C Profile 1

If Attributes = D, E, F Profile 2

If Attributes = X, Y, Z Profile 3

Order

If Attributes = A, B, C Profile 1

If Attributes = D, E, F Profile 2

If Attributes = X, Y, Z Profile 3

Easily Create Multiple Screening Profiles and

Set Rules To Define When Each Apply

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With CyberSource you get everything you need to easily manage and automate your order acceptance process...at an affordable price and with little or no programming.

Built-in Case Management

Order

Information

Per your rules, automatically dispositions order:• Accept• Reject• Review

CyberSource Advanced Fraud Screenenhanced by Visa

Hosted Decision System

Your Web Site

Built-In

Business Rule Dashboard

Fact: CyberSource merchants...

• review 40% fewer orders

• reject 37% fewer orders

• incur 40% lower rate of fraud loss

Fact: CyberSource merchants...

• review 40% fewer orders

• reject 37% fewer orders

• incur 40% lower rate of fraud loss

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To see many more powerful features and capabilities

Contact a sales representative for personalized tour> Call 1-888-330-2300 (USA)> Call +44 (0)118 965 3819 (UK)> Contact us online

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