Scott Fraser Resume 2016

Scott Fraser 5882 Beechwood Dr., Unit C Loves Park, IL 61111 [email protected] 815-509-1924 Business professional with strong analytical and problem solving skills coupled with excellent communication and interpersonal skills. Ability to prioritize, work under extreme pressure, heavy workloads and deadlines. Experience includes diverse managerial skills in planning, organizing and distribution of products and services. Achievements Results oriented; grew business 30% in first seven months of employment. Actively participated in and planned the start-up of new restaurants. Consistently met team sales goals, reducing employer costs to under $.30 per $ 1.00 spent. Set up and organized service area for maximum efficiency, anticipating storage, supplies, and equipment needs. Repeatedly complimented by employer for organization, efficiency, accuracy, and day-to-day performance. Professional Experience Area Sales Manager, Tuff Shed Inc. Denver CO 2015 – Present Selling wholesale products and services through retail stores General Manager, Lucha Cantina Restaurant, Rockford, IL 2013 - 2014 Oversaw all operation, front of the house & back of the house Owner/Operator, Perry Rock Restaurant & Bar, Rockford, IL 2010 - 2012 Oversaw all operation, front of the house & back of the house Manager, Table 13 Restaurant, Rockford, IL 2008 - 2010 Customer service, daily operations, and inventory control Sales Manager, Hartman Beverages, Freeport, IL 2004 - 2008 Business to business sales and marketing Supervisor/Bartender, Old Chicago, Rockford, IL 1997 –2004 Customer service, daily operations, and inventory control Professional Qualifications Negotiate business to business relationships, pursuing new customers, anticipating needs and managing available inventory Solidify relationships and build loyalty, consulting on product selection and display for maximum exposure Serve as liaison for cross-functional work groups Deliver exceptional customer service, building a loyal customer base Accurately manage business accounts, inventory, and cash/credit sales Identify and take steps to minimize potential risks, limiting company liability and exposure Ensure employer is protected by close management of all questionable situations Thorough knowledge of customer service operations and event planning Effectively maintain order through exceptional teamwork and communication skills, ensuring a well-choreographed daily operation Manage all aspects of daily operations including employee relations, sales and cash management, inventory control and vendor relationships Coordinate staffing and equipment needs, ensuring people and resources are available to exceed customer expectations Develop and maintain effective staff teams, implementing a “customer first” approach and meeting/exceeding expectations for performance and service Schedule, orient, train, and supervise sufficient employees to achieve exceptional service within budgetary constraints Conduct and document staff performance evaluations Monitor/audit employees for job skills, professionalism, demeanor, and ability to maintain safety and security Education BS in Business Administration and Marketing, Upper Iowa University, Fayette, IA

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Transcript of Scott Fraser Resume 2016

Scott Fraser 5882 Beechwood Dr., Unit C Loves Park, IL 61111 [email protected] 815-509-1924

Business professional with strong analytical and problem solving skills coupled with excellent communication and interpersonal skills. Ability to prioritize, work under extreme pressure, heavy workloads and deadlines. Experience includes diverse managerial skills in planning, organizing and distribution of products and services.

Achievements Results oriented; grew business 30% in first seven months of employment. Actively participated in and planned the start-up of new restaurants. Consistently met team sales goals, reducing employer costs to under $.30 per $ 1.00 spent. Set up and organized service area for maximum efficiency, anticipating storage, supplies, and equipment needs. Repeatedly complimented by employer for organization, efficiency, accuracy, and day-to-day performance.

Professional Experience Area Sales Manager, Tuff Shed Inc. Denver CO 2015 – Present Selling wholesale products and services through retail stores

General Manager, Lucha Cantina Restaurant, Rockford, IL 2013 - 2014 Oversaw all operation, front of the house & back of the house Owner/Operator, Perry Rock Restaurant & Bar, Rockford, IL 2010 - 2012 Oversaw all operation, front of the house & back of the house Manager, Table 13 Restaurant, Rockford, IL 2008 - 2010

Customer service, daily operations, and inventory control Sales Manager, Hartman Beverages, Freeport, IL 2004 - 2008 Business to business sales and marketing Supervisor/Bartender, Old Chicago, Rockford, IL 1997 –2004

Customer service, daily operations, and inventory control

Professional Qualifications Negotiate business to business relationships,

pursuing new customers, anticipating needs and managing available inventory

Solidify relationships and build loyalty, consulting on product selection and display for maximum exposure

Serve as liaison for cross-functional work groups

Deliver exceptional customer service, building a loyal customer base

Accurately manage business accounts, inventory, and cash/credit sales

Identify and take steps to minimize potential risks, limiting company liability and exposure

Ensure employer is protected by close management of all questionable situations

Thorough knowledge of customer service operations and event planning

Effectively maintain order through exceptional teamwork and communication skills, ensuring a well-choreographed daily operation

Manage all aspects of daily operations including employee relations, sales and cash management, inventory control and vendor relationships