SCM WAREHOUSING

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warehousing Chapter 6

description

WARE HOUSING

Transcript of SCM WAREHOUSING

  • warehousing Chapter 6

  • Part of firms logistics system that stores products at and between point of origin and point of consumption.

    Term Warehousing is referred as transportation at zero miles per hour

    Warehousing provides time and place utility for raw materials, industrial goods, and finished products, allowing firms to use customer service as a dynamic value-adding

    competitive tool.

    INTRODUCTION

  • Traditionally viewed as a place to hold or store

    inventory

    Contemporary view is the warehouse

    functions to mix

    inventory assortments

    to meet customer

    requirements

    Storage of products is held to a minimum

    Warehousing contributes value in

    the logistics process

  • Warehouses were once viewed as a necessary evil,

    used to coordinate product

    supply with customer demand

    The explosion of the consumer economy after

    WWII saw the rise of

    distribution networks for

    consumer goods

    Warehousing shifted from

    passive storage to strategic

    assortment

    Evolution of strategic

    warehousing

  • Warehousing types evolved to

    accommodate the dynamic aspects

    Distribution

    centers

    Consolidation

    terminals

    Break-Bulk

    facilities

    Cross-docks

  • Warehousing is integral to just-in-time (JIT) and stockless production strategies

    Requires strategically located warehouses across the globe

    An important goal in warehousing is to maximize flexibility

    Respond to ever-changing customer demand

    Product assortments

    Value-added services

    Shipment sequencing

    Strategic warehousing offers

    manufacturers a way to reduce

    dwell time of parts and materials

  • Amazon Warehouse/Distribution Center in UK

  • Amazon Warehouse/Distribution Center in

    US

  • Netflix Warehouse/Distribution Center

  • FedEx

    Warehouse/Dis

    tribution Center

    Shipping

    iPhone 5,

    September 21,

    2012

  • Strategic warehousing

    Warehouse Operations

    Warehouse ownership

    arrangements

    Warehouse decisions

    Warehousing overview

  • Strategic Warehousing

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Management Decisions

  • Strategic Warehousing

    Economic Benefits

    Service Benefits

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Management Decisions

  • Strategic Warehousing Economic Benefits

    Consolidation and Break-Bulk

    Sorting

    Seasonal Storage

    Reverse Logistics

    Service Benefits

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Management Decisions

  • Strategic Warehousing Economic Benefits

    Consolidation and Break-Bulk

    Sorting

    Seasonal Storage

    Reverse Logistics

    Service Benefits

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Management Decisions

  • Plant 1

    Plant 2

    Plant 3

    Consolidation

    Warehouse Store B

    Store C

    Store A

  • Plant Break-Bulk

    Warehouse Store B

    Store C

    Store A

  • Strategic Warehousing Economic Benefits

    Consolidation and Break-Bulk

    Sorting (cross-docking; in-transit mixing; sorting/sequencing)

    Seasonal Storage

    Reverse Logistics

    Service Benefits

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Management Decisions

  • Plant 1

    Plant 2

    Plant 3

    Distribution

    Center Store B

    Store C

    Store A

    Sorting by Distribution Center Cross Docking

  • Plant

    Producing

    Product 1

    Transit Mixing Point Store B

    Products 1, 2, 3

    Store C

    Products 1, 2, 4

    Store A

    Products 1, 3, 4

    Sorting by In-Transit Mixing

    Plant

    Producing

    Product 2

    Plant

    Producing

    Product 3

    Product 4

  • Supplier/

    Vendor of

    Component A

    Order Assembly by

    Sorting/Sequencing

    Manufacturing

    Plant 1

    Components

    A,B,C

    Order Assembly by Sorting/Sequencing

    Supplier/

    Vendor of

    Component B

    Supplier/

    Vendor of

    Component C

    Manufacturing

    Plant 1

    Components C, B

    Manufacturing

    Plant 1

    Components

    C,B,A

  • Strategic Warehousing Economic Benefits

    Consolidation and Break-Bulk

    Sorting

    Seasonal Storage

    Reverse Logistics

    Service Benefits

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Management Decisions

  • Strategic Warehousing Economic Benefits

    Consolidation and Break-Bulk

    Sorting

    Seasonal Storage

    Reverse Logistics

    Service Benefits

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Management Decisions

  • Reverse logistics

    processing

    Reverse logistics include activities supporting

    Returns management Recalls or product that did not

    sell

    Remanufacturing and repair Repairing/refurbishing

    equipment

    Remarketing Selling used equipment

    Recycling

    Disposal

  • Typical list of value-added

    services

  • Strategic Warehousing

    Economic Benefits

    Service Benefits

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Management Decisions

  • Strategic Warehousing

    Economic Benefits

    Service Benefits

    Spot Stocking

    Full Line Stocking

    Value Added Services

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Management Decisions

  • Spot-stocking is the positioning of inventory for seasonal or promotional demand

    Full line stocking provides one-stop shopping capability for goods from multiple suppliers

    Value-added services include any work that creates a greater value for customers

    Service benefits of

    warehousing

    Full Line Stocking at

    United Electrics Distribution Center

  • Illustration of reverse

    logistics flow

  • Storm super cell in Montana

  • Strategic Warehousing

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Decisions

  • Strategic Warehousing

    Warehouse Operations

    Product Handling

    Product Storage

    Warehouse Ownership Arrangements

    Warehouse Decisions

  • Strategic Warehousing

    Warehouse Operations

    Product Handling

    Product Storage

    Warehouse Ownership Arrangements

    Warehouse Decisions

  • Strategic Warehousing

    Warehouse Operations

    Product Handling

    Receiving

    In-Storage Handling

    Shipping

    Product Storage

    Warehouse Ownership Arrangements

    Warehouse Decisions

  • Strategic Warehousing

    Warehouse Operations

    Product Handling

    Product Storage

    Warehouse Ownership Arrangements

    Warehouse Decisions

  • Handling must optimize movement continuity and efficiency ReceivingUnloading

    the arriving vehicles

    In-Storagemoving goods for storage (transfer) or order selection (picking)

    Shippingverifying the order and loading the departing vehicles

    Handling

  • Storage plans should make

    product velocity a major factor

    Slotting determines specific locations for

    the product based on

    Velocityhow fast the

    goods move

    Weighthow heavy is the

    product

    Special Characteristics

    how large or small, does it

    require rack or bin storage

  • Illustration of storage plan based on

    product movement velocity

    Storage Plan Based on Product Movement Velocity

  • Strategic Warehousing

    Warehouse Operations

    Product Handling

    Product Storage

    Active

    Extended

    Warehouse Ownership Arrangements

    Warehouse Decisions

  • Active Storagestorage for basic inventory replenishment Focuses on quick movement

    Includes flow-through or cross-dock distribution

    Extended Storagestorage for inventory held in excess of period for normal replenishment E.g. seasonal, speculative,

    or even commodities

    Warehouses must manage

    two classes of storage

  • Strategic Warehousing

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Decisions

  • Strategic Warehousing

    Warehouse Operations

    Warehouse Ownership Arrangements

    Private Warehouses

    Public Warehouses

    Contract Warehouses

    Warehouse Decisions

  • Strategic Warehousing

    Warehouse Operations

    Warehouse Ownership Arrangements

    Private Warehouses

    Public Warehouses

    Contract Warehouses

    Warehouse Decisions

  • Strategic Warehousing

    Warehouse Operations

    Warehouse Ownership Arrangements

    Private Warehouses

    Control

    Operating Flexibility

    Cost

    Public Warehouses

    Contract Warehouses

    Warehouse Decisions

  • Strategic Warehousing

    Warehouse Operations

    Warehouse Ownership Arrangements

    Private Warehouses

    Public Warehouses

    Contract Warehouses

    Warehouse Decisions

  • Strategic Warehousing

    Warehouse Operations

    Warehouse Ownership Arrangements

    Private Warehouses

    Public Warehouses

    Contract Warehouses

    Warehouse Decisions

  • Active Storagestorage for basic inventory replenishment Focuses on quick movement

    Includes flow-through or cross-dock distribution

    Extended Storagestorage for inventory held in excess of period for normal replenishment E.g. seasonal, speculative,

    or even commodities

    Warehouses must manage

    two classes of storage

  • Warehouse ownership

    arrangements

    Privatewarehouse operated by the firm owning the product

    Building may be owned or leased

    Publicservice company owns warehouse and hires out space and services

    Usually classed as

    General merchandise

    Refrigerated

    Bonded

    Special commodity

    Household goods and furniture

  • Contract warehousing combines

    elements of private and public

    operations

    Usually a long-term relationship or contract

    between a firm and the

    warehousing owner/operator

    Long-term cost savings compared with public warehouse

    Often a firms employees will work alongside the contract

    warehouses

    Example is Kraft Foods who has contracted with AmeriCold

    Logistics since the late 1990s

  • Network deployment strategy

    requires answering two questions

    How many warehouses should be

    established?

    Which warehouse ownership types

    should be used in specific markets?

    For example, when warehouse

    utilization is not full throughout

    the year

    Use private or contract warehouse

    to cover 75 percent requirement

    Public facilities used to

    accommodate peak demand

    Network deployment is the

    combination of private, public and

    contract facilities used by a firm

  • Strategic Warehousing

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Decisions

  • Strategic Warehousing

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Decisions

    Site Selection

    Design

    Size & Expansion Capabilities

    Audit Activities

    Security

    Safety & Maintenance

  • Strategic Warehousing

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Decisions

    Site Selection

    Design

    Size & Expansion Capabilities

    Audit Activities

    Security

    Safety & Maintenance

  • Strategic Warehousing

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Decisions

    Site Selection

    Design

    Size & Expansion Capabilities

    Audit Activities

    Security

    Safety & Maintenance

  • Strategic Warehousing

    Warehouse Operations

    Warehouse Ownership Arrangements

    Warehouse Decisions

    Site Selection

    Design

    Size & Expansion Capabilities

    Audit Activities

    Security

    Safety & Maintenance

  • Identify broad geography where an active warehouse meets service, economic and strategic requirements

    Selection and number of retail outlets drives location of support warehouses

    Final selection should be preceded by extensive analysis

    Site selection is driven by

    service availability and cost

    factors

  • Illustration of straight-line

    product flow to facilitate

    velocity

  • Warehouse management systems (WMS) integrate procedures and software support to standardize storage and handling work procedures

    One main use of WMS is to coordinate order selection

    Discrete selection is when a specific customers order is selected and prepared for shipment as a single work assignment

    Wave or batch selection is when orders are processed through zones of the warehouse assigned to specific employees

    Warehouse management systems

    encourage best practices

  • A summary of WMS

    functionality and decision

    support benefits

  • Other warehouse planning

    issues

    Inventory accuracy is typically maintained by annual physical counts or counting portions of inventory on a planned basis

    Cycle counting is the audit of selected inventory on a cyclic schedule

    Audits are common to maintain safety, assure compliance to regulations and help improve procedures

    Security issues involve protection from pilferage and damage

  • Accident prevention Comprehensive safety

    programs and training, accident investigation and follow up

    Environmental protection Spill kits and spill plans

    Maintenance Scheduled maintenance of

    building, material handling equipment, and collision damage prevention

    Safety and maintenance issues

    must also be considered when

    planning warehouse designs

  • What is the future of

    warehouse management?

    Will warehouses grow smaller in the future?

    Offer a wider range of services?

    Will final assembly of goods be increasingly done in warehouses?

    What is your solution to the challenge of the last mile posed by Dr. Patrick Dixon?

    Video link (7:45 min.)

    http://www.youtube.com/watch?v=ZbPMaxNl3J4