Scania Siam Co., Ltd. Parts Department SERVICE EXCHANGE &CORE Prepared by Sirikorn S.Date: 30 May...

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Scania Siam Co., Ltd. Parts Department SERVICE EXCHANGE SERVICE EXCHANGE & & CORE CORE Prepared by Sirikorn S. Date: 30 May 2006

Transcript of Scania Siam Co., Ltd. Parts Department SERVICE EXCHANGE &CORE Prepared by Sirikorn S.Date: 30 May...

Page 1: Scania Siam Co., Ltd. Parts Department SERVICE EXCHANGE &CORE Prepared by Sirikorn S.Date: 30 May 2006.

Scania Siam Co., Ltd.

Parts Department

SERVICE EXCHANGE SERVICE EXCHANGE

& &

CORECORE

Prepared by Sirikorn S. Date: 30 May 2006

Page 2: Scania Siam Co., Ltd. Parts Department SERVICE EXCHANGE &CORE Prepared by Sirikorn S.Date: 30 May 2006.

Scania Siam Co., Ltd.

Parts Department

Admin.

SERVICE EXCHANGE & CORESERVICE EXCHANGE & CORE

Send service exchange

Belgium Sweden

Ordering

SCS-Parts Dept. Customer

Receive serv.exc.

Parts inquiryQuotation

Adjust core in stock via inventory sheet

Issue invoice serv.exc.+ core

Receive inv. serv.exc.+ core

SCS

Account Dept.

Confirm order

Issue Core inv.

Goods Receipt by GCxxxxxx

Control core balance

Adjust core out stock via invent sheet for the sold items

Receive invent.sheet

Receive GCxxxxxxx

Receive GFxxxxxx

Flow

Receive inv &

invent.sheet

Receive inv &

invent.sheet

Receive invent.sheet

Parts

Page 3: Scania Siam Co., Ltd. Parts Department SERVICE EXCHANGE &CORE Prepared by Sirikorn S.Date: 30 May 2006.

Scania Siam Co., Ltd.

Parts Department

Ordering Admin

SERVICE EXCHANGE & CORESERVICE EXCHANGE & CORE

Sweden

Warehouse

SCS-Parts Dept. Customer

Return core and purchase new serv.exc.

Issue invoice serv.exc.+ core

Receive inv. Of serv.exc.& c/n of core

SCS

Account Dept.

Receive Core Summary Prepare to

local scrap

Control core balance

Receive core C/N

Return Core Flow

Receive inv & c/n

Receive inv & c/n

Receive core C/N

Inspect condition with standard package

Accept to repurchase & keep stock

C/N core

Categorize core for return & local scrap

Prepare to return

Approval

Receive Core & C/N

Parts

Page 4: Scania Siam Co., Ltd. Parts Department SERVICE EXCHANGE &CORE Prepared by Sirikorn S.Date: 30 May 2006.

Scania Siam Co., Ltd.

Parts Department

Ordering Warehouse

SERVICE EXCHANGE & CORESERVICE EXCHANGE & CORE

Admin.

SCS-Parts Dept. Customer

Adjust core in stock via inventory sheet

Key serv.exc.+ core & print picking list

SCS

Account Dept.

Control core balance

Adjust core out stock via invent sheet for the sold items

Receive invent.sheet

Flow

SCS Workshop

Order service exchange by selection list

Pick up serv.exc

Receive invt.sheet & picking list

Receive invt.sheet & picking list

Receive invt.sheet & picking list

Receive service exchange & picking list

Core Receipt by GCxxxxxx

Receive GCxxxxxxx

Receive invent.sheet

Repair & Issue invoice to customer

Pick up vehicle & Receive invoice

Workshop

Receive core inv.from Sweden

Page 5: Scania Siam Co., Ltd. Parts Department SERVICE EXCHANGE &CORE Prepared by Sirikorn S.Date: 30 May 2006.

Scania Siam Co., Ltd.

Parts Department

Ordering Admin.

SERVICE EXCHANGE & CORESERVICE EXCHANGE & CORE

Warehouse

SCS-Parts Dept. Workshop

Return core and order new serv.exc. by selection list

Issue invoice serv.exc.+ core

Receive serv.exc.

SCS

Account Dept.

Control core balance

Return Core Flow

Receive inv & c/n

Receive inv & c/n

Inspect condition

Accept to repurchase

C/N core

Keep core in stock, pick up new serv.exc & print picking list

Workshop

Sweden

Categorize core for return & local scrap

Receive Core Summary

Approval

Receive Core & C/N

Prepare to local scrap

Prepare to return

Receive core C/N

Receive core C/N

Page 6: Scania Siam Co., Ltd. Parts Department SERVICE EXCHANGE &CORE Prepared by Sirikorn S.Date: 30 May 2006.

Scania Siam Co., Ltd.

Parts Department

Ordering Warehouse

SERVICE EXCHANGE & CORESERVICE EXCHANGE & CORE

Admin.

SCS-Parts Dept.

Adjust core in stock via inventory sheet

Issue invoice service exchange & core

SCS

Account Dept.

Control core balance

Adjust core out stock via invent sheet for the sold items

Receive invent.sheet

Flow

SSS

Admin

Order Service Exchange by purchase order

Pick up serv.exc

Good Receive of Serv. Exc. & core

Core Receipt by GCxxxxxx

Receive GCxxxxxxx

Receive invent.sheet

Branch: Ordering

Receive core inv.from Sweden

Receive invt. Sheet and SSS PO.

Receive inv &

invent.sheet

Receive inv &

invent.sheet

Keep serv. Exc. In stock

Page 7: Scania Siam Co., Ltd. Parts Department SERVICE EXCHANGE &CORE Prepared by Sirikorn S.Date: 30 May 2006.

Scania Siam Co., Ltd.

Parts Department

Ordering Warehouse

SERVICE EXCHANGE & CORESERVICE EXCHANGE & CORE

Admin

SCS-Parts Dept. Customer

Issue invoice serv.exc.+ core

SCS

Account Dept.

Flow

Admin

Branch: Direct Sales

Head of Branch

SSS (Branch)

Pick up parts & Keep Core in stock

Return core and purchase new serv.exc.

Inspect condition with standard package by Head of Branch or authorized person.

Accept to repurchase

C/N core

Receive inv. of serv.exc.& C/N of core

Return parts to SCS with Inv. + C/N to cust. with referred SSS PO.

Inspect condition with standard package

Accept to repurchase & keep stock

Control core balance

Issue C/N core

Receive C/N of core

ReceiveC/N core

ReceiveC/N core

Page 8: Scania Siam Co., Ltd. Parts Department SERVICE EXCHANGE &CORE Prepared by Sirikorn S.Date: 30 May 2006.

Scania Siam Co., Ltd.

Parts Department

Ordering Warehouse

SERVICE EXCHANGE & CORESERVICE EXCHANGE & CORE

Admin

SCS-Parts Dept. Customer

Issue invoice serv.exc.+ core

SCS

Account Dept.

Flow

Admin

Branch: Repair

Mechanic

SSS (Branch)

Pick up parts & Keep Core in stock

Vehicle to repair

Inspect condition with standard package by Head of Branch or authorized person.

Accept to repurchase

C/N core

Receive inv. of serv.exc.& C/N of core

Return parts to SCS with Inv. + C/N to cust. with referred SSS PO.

Inspect condition with standard package

Accept to repurchase & keep stock

Control core balance

Issue C/N core

Receive C/N of core

ReceiveC/N core

ReceiveC/N core

Remove core & order new service exchange by selection list