Scandinavian Rail Development 2013 - Marcin Tubylewicz
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Transcript of Scandinavian Rail Development 2013 - Marcin Tubylewicz
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Achieving continuous
improvements – the Green
Cargo way
Marcin Tubylewicz
Head of Strategic Production Development, Green Cargo
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Green Cargo overall strategy
Control
Profitability
Growth
Str
ate
gic
focus
2002 2003 2004 2005 2006 2007 2008
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Net result development
-1200
-1000
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-400
-200
0
200
400
1985 1990 1995 2000 2005 2010 2015
MSEK
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-1200
-1000
-800
-600
-400
-200
0
200
400
1985 1990 1995 2000 2005 2010 2015
MSEK
Net result development
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5
Important findings from Green Cargo´s work with
SIQ
The following principles form the base for dedicated quality centric leadership:
‒ Customer focus ‒ Fact based decision making ‒ Process based work flows ‒ Continuous improvement focus
(involving entire organization)
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Inspiration…
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Important insight
What characterizes best-
practice organizations is not
their ground-breaking concepts,
but their uncompromised
implementation of what is
already known.
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Drivers for continuous improvement
1. Well established process for developing and implementing
improvement ideas
2. An unambiguous system to measure how diligently improvement
activities are being carried out
3. A set of quantitative key measurement variables to track performance
against best-practice benchmarks
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Speed of improvement depends on ambition
level when setting targets
0 1 2 3 5 6 7 Years
Level of
improvement
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Current top level targets
Dimension
Measurement Status
120901
GBT
150630
Safety
Håkan Sjöström
Safety index 95,1 97,5
Quality
Anders Lester
On time performance, loaded and
empty wagons
92,6 % 96,5 %
Loco productivity
Patrik Saxvall
Loco kilometers / loco 137 000
km/lok (120930)
250 000
Wagon efficiency
Martin Modéer
Wagon cost / loaded wagon
kilometers
1,82 sek 1,65 sek
Personnel efficiency
Patrik Johansson
Personnel cost / net ton kilometer 10,84 sek 9,99 sek
Personnel health
Mikael Olrog
Absenteeism due to illness / FTE 3,8 % 3,0 %
Classified…
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On time performance, loaded and empty wagons
Planning group Start
value
Operations group Start
value
Rolling stock group Start
value
Train departure punctuality
Train arrival punctuality
81,7 %
82,8%
Departure check sign off on
time
87,8% Loco availability
81,9 %
1. Loco driver on time
2. Departure and arrival
punctuality – wagonload
79,6%
78,3%
76,7 %
Sign off on time:
Övre Norrland
Nedre Norrland
Öst
Mitt
Väst
Syd
78,5 %
83,4 %
87,4 %
90,6 %
87,1 %
92,1 %
Breakdown of top level targets – example: Quality
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Creative
problem solving
Action plan 2
months ahead
BC-meeting
No 1
Target setting
BC 2
BC 3
BC 4
BC 5
BC 6
C
C
C
C
C
Identification
of key levers
Business Control
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Important elements of Green Cargo Business Control
Challenging targets
Commitment from entire
organization
Identification of key levers
Clear action plans
Diligent follow-up (improvement
activities and impact)
Meeting evaluations
Result focused high level coaching
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0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
BC x BC x+1 BC x+2 BC x+3
Performanceagainst targets
No of activities ontime
Business Control follow up
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On time performance – R 12
84%
86%
88%
90%
92%
94%
96%
År månad
Laster
Tomma
Tillsammans
Year - month
Loaded
Empty
Combined
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Departure check sign off Per week w 43 (2011) – w 43 (2012)
85 85
84
87
85 85
86
84
85
86
84
83 83 82
83
85
82
85
84
85
87 87
86 86
85
87 87
85
87
88
89 89
88
90
89
88 88
86
88 88 88
87 87
91
89 89 89
91 90
91
92
93
94
76
78
80
82
84
86
88
90
92
94
96
43 44 45 46 47 48 49 50 51 52 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43