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Saudi Aramco: Company General Use

1.Conversationalstrategiesdiffer(Coates,2004):Boysaremorelikelythangirlstointerruptmembersofaclassroomtogetattention,includingtheteacher.Girlsgivemoreminimalresponsesthanboys,tosupport thecurrentspeakerandsignalinterestinthetopic.Girlsaremoreawareofcuesonwhenitispermittedtointerrupt,whileboysaremorelikelytocalloutanswers

2.Contextismoreimportantthangenderindetermininghowcooperativeorcompetitivespeakersare(Cameron,1992).Forinstance,theSwedishconversationalstyleingeneralbelongstothe“floor-giver”cultureofScandinaviancountries.Theytend toacceptsilenceinconversation,andseldominterrupt.(Trggvason,2002)

3.It’sprovenhelpfultobreakaroomintosmallgroupdiscussions,toprepareforafullclassdiscussion,toencouragefemalestudentstogaintheconfidence toparticipateinalessthreateningcontext.(Holmes,1995)

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Saudi Aramco: Company General Use

Afewtipsongettingpeopleinvolved lieinthefollowingpossible tactics:

1.Don’talwaysgoforpropeoplefirst– Ifyouoperateinanoperationalmanner,andappreciateurgencyofresolutions,thego-tosourceofdecisionsandinformationtendstobetheSubjectMatterExperts.Agreatwaytoelevateyourworkforcehowever,istoturntoyourdevelopingpeople.Thiswillgivethemtheconfidencetocomeforthwiththeirideas.

2.Encouragepeopletoaskquestions –Makeitsafeforpeopletoaskquestionswithoutgainingnegativerepercussions.

3.Identifythefearorfrustrationandtackleit–Whenpeopleareafraidoftheoutcomes,orthearefrustratedwiththecommunicationorperceptionsothersmighthold,they recedefromtheconversation.Theyalsotendtomakeexcusesforthemselvesfornotparticipating,andforothersfornotpullingthrough.Thiscanbeavoidedbyopenlybringingforththeelephantintheroom.

4.Practicethecrucial6Rqualities

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Saudi Aramco: Company General Use

Practicethecrucial6Rqualitiesingroupmeetingsandactivitiestokeeppeopleinvolvedandencourageparticipation:• Recognition– recognizepeople fortheircontribution [example:mentionahowyou

likedyourcolleague’sapproachtoacertaintopic]• Respect– respectpeople’svalues,culture,ideas,andtime[example: trynot toshut

downideasthatyoudonotprioritize]• Role– providepeoplewithempoweringrolestheycanprovidevaluethrough

[example: delegaterolestopeoplewiththeautonomytomakedecisions]• Relationship– allowtobuildprofessionalandsocialnetworksforgreater

involvement• Reward– developarewardsystemforcollaboration[example:couldbesimplytying

intorecognition]• Results– people respondtoviableresultsthatareclearlylinkedwithimpactful

outcomes[example: showpeoplewhateffecttheirworkcreates]

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