SARAL POINT APP GUIDELINES - Begin Digital...
Transcript of SARAL POINT APP GUIDELINES - Begin Digital...
![Page 1: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/1.jpg)
![Page 2: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/2.jpg)
SARAL POINT APP GUIDELINES
CLICK ON SARALPOINT APP ENTER USER NAME & PASSWORD
![Page 3: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/3.jpg)
CLICK ON SHOW MENU FOR RECHARGE ENTER MO NO , AMOUNT AND SELECT OPERATOT AND CLICK RECHARGE
![Page 4: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/4.jpg)
KNOW RECHARGE HISTORY FOR BILL PAYMENT ENTER NUMBER, AMOUNT AND SELECT OPERATOT AND CLICK RECHARGE
![Page 5: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/5.jpg)
KNOW AADHAAR SERVICES CLICK AADHAAR ONLINE SERVICES
![Page 6: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/6.jpg)
PAN CARD FORM PROCESS
REQUIRED DOCUMENT ID PROOF ADDRESS PROOF DOB PROOF 2 PHOTO
![Page 7: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/7.jpg)
FORM 49 A ACKNOWLEDGMENT RECIEPT
![Page 8: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/8.jpg)
FOR PAN ACKNOWLEDGEMENT CLICK GENERATE COUPAN ITS SHOW COUPAN NUMBER
COUPAN HISTORY
![Page 9: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/9.jpg)
TRACK PAN CARD
![Page 10: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/10.jpg)
Udio card activation
![Page 11: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/11.jpg)
User Journey
1
2
3
User will give a missed call from his mobile on the IVR number
An SMS will be sent to the user with the wallet T&Cs and the OTP for wallet activation
A self- assisted IVR will trigger a call back to the user within 30 seconds
![Page 12: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/12.jpg)
User Journey
4
5
6
User will provide his full name and enter the OTP for successful wallet registration
User will input his 8 digit UDIO activation code and his date of birth printed on the sticker on the front of the card
The UDIO visa card is successfully activated and ready to use
![Page 13: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/13.jpg)
Additional features
Locate a cashpoint An SMS will be triggered to the user with a link to view UDIO cashpoints near his location
Check your wallet balance An SMS will be triggered to the user with his UDIO cash and voucher balance
Request Money Enter the phone number on the IVR and we’ll send an SMS to the number with a link to load your Udio Wallet
Recharge your phone Buy a data pack for your phone instantly.
Block your card Block your card instantly incase of loss or theft
![Page 14: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/14.jpg)
![Page 15: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/15.jpg)
Activating your plastic card
Step 1: Choose My Udio Card from Udio menu
Step 2: Select Activate Udio Card option. If you have a digital card, this is displayed at the bottom
OR
![Page 16: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/16.jpg)
Activating your plastic card
Step 3: Enter your details along with 16 digit card number displayed on the card
Step 4: Click Activate Card. If card details are correct, card is activated.
![Page 17: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/17.jpg)
Securing your plastic card
Step 5: Choose a 6 digit PIN/use your Udio password to secure your card.
![Page 18: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/18.jpg)
Locate a cashpoint to load your Udio wallet Register your Udio Wallet
Activate/block your card Check your wallet balance
Request money Request a data pack for your
phone
IVR
![Page 19: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/19.jpg)
FOR UDIO RBL CARD RECHARGE ENTER UDIO NUMBER AND AMOUNT CLICK PAY
![Page 20: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/20.jpg)
PORTAL HOME PAGE FOR EMITRA ,DC AND SC
![Page 21: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/21.jpg)
CLICK ON MEMBER TO ADD A MEMBER AS EMITRA
![Page 22: SARAL POINT APP GUIDELINES - Begin Digital Revolutionsaralpoint.com/wp-content/uploads/2017/02/Saral-Point-APP-Training.pdf · User will provide his full name and enter the OTP for](https://reader036.fdocuments.us/reader036/viewer/2022062908/5aba2eeb7f8b9a321b8b5bd7/html5/thumbnails/22.jpg)
Wallet Balance SATATE BANK OF INDIA INDUSIND BANK
NAME-SARAL POINT E-SERVICES PVT LTD A/C NO-36700750315 IFSC CODE-SBIN0010512 BRANCH-VASUNDHARA LUCKNOW
NAME-SARAL POINT E-SERVICES PVT LTD A/C NO-201000955190 IFSC CODE-INDB0000543 BRANCH- ALAMBAGH LUCKNOW
AFTER IMPS/RTGS/NEFT CLICK LOAD CASH IN YOUR PORTAL AND ADD PAYMENT REQUEST AND SUBMIT.