Sarah Mbatha & Marc Molloy Juliet Grant – Family Mosaic.
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Transcript of Sarah Mbatha & Marc Molloy Juliet Grant – Family Mosaic.
Sarah Mbatha &Marc Molloy Juliet Grant – Family Mosaic
Why we do it
The journey so far
Our offer
Employment Boot Camp
The future
2012
Process mapped customer journey
Developed value for money baseline
Initiated employment control group study
Launched 1000 into Jobs linked to Family Mosaic manifesto ‘Health, Wealth and Wellbeing’
Employment target linked to staff annual bonus
Created staff ‘pledge’ events
Track individual outcomes
Service Ethos:
Jobs for people, not people for jobs
Customer led relationship
Non competitive team culture
Personalised support
Pre & Post employment training
Employer engagement (not a brokerage)
Support transition to employment
Innovative Courses:
Get that Job
Get that promotion
Business Boot Camp
Employment Boot Camp
Employment Boot Camp:
What is it?
How does it work?
Outcomes
Designed to challenge medium to long term unemployed to:
• Rethink their lifestyle
• Identify and address personal barriers
• Change their attitude
• Feel positive about the future
Challenge, Invigorate and Inspire customers through practical workshops designed to improve:
• Confidence, motivation & job search
• Money management skills & financial awareness
• Personal fitness & nutrition
Targeted Recruitment
Pre Course Interview
1 hour workshops2 Days per week6 week Course
Incremental Holistic Learning
Programme
PersonalisedFollow Up
Support Package
In Work Support
Making a Difference:
“I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high”
Daniel 42
Confidence Module:
Self Confidence
Self Presentation
Self Motivation
Nutrition and Wellbeing Module:
Understanding different types of nutrition
Healthy eating
Wellbeing
Health Module:
Fitness
Health
Vitality
Money Management Module:
Money and debt management
Lending & loans - avoiding the sharks
Finding the right financial product
Personal action plans - 1:1 support
Employability Module:
Effective job search
Application and CV’s
Interview practice
Making a Difference:
“I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high”
Daniel 42
Making a Difference:
“I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high”
Daniel 42
Courses:
EBC: 31% into work
Youth EBC: 45% into work
GTJ: 40% into work
Care & Support staff training
People in work:
736 into Work (April 2012-Present)
160 Apprentices
110 Care & Support Customers
Outputs:
301 into work (2012-13)
148 into work (2013-14; Q1-2)
91 apprentices
80% retention rate (3months)
1
2
Reduction in arrears
3
Support career progression
Support affordable childcare
Focus on over 50s
Business start-up courses
Fixed term tenancy offer
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