SAPRouter Management Pack for Microsoft System … · OZSoft Consulting Corporation SAPRouter...

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SAPRouter Management Pack for Microsoft System Center Operations Manager Installation and User’s Guide

Version 4.1.0 December 22, 2015

SAPRouter Management Pack for System Center Operations Manager

Installation and User's Guide 2

Table of Contents About this publication....................................................................................................................................................................... 4

Introduction ...................................................................................................................................................................................... 5

Architecture ...................................................................................................................................................................................... 6

Installation requirements ................................................................................................................................................................. 7

Microsoft System Center Operations Manager ........................................................................................................................... 7

SAP Router ................................................................................................................................................................................... 7

Installing Management Pack ............................................................................................................................................................. 8

Importing Management Pack into Operations manager ............................................................................................................. 8

Configuring Management Pack ......................................................................................................................................................... 9

Non-standard SAPRouter windows service name ...................................................................................................................... 10

Non-standard SAP Cryptographic Library installation folder ..................................................................................................... 11

Using Management Pack ................................................................................................................................................................ 12

SAPRouter Components Navigation .......................................................................................................................................... 12

Monitoring ................................................................................................................................................................................. 12

Contact Information ....................................................................................................................................................................... 14



Table of Figures Figure 1. Management Pack Architecture ........................................................................................................................................ 6 Figure 2 Management Pack Discoveries ........................................................................................................................................... 9 Figure 3. SAPRouter Service Discovery Override ............................................................................................................................ 10 Figure 4. SAPRouter Details Discovery Override ............................................................................................................................. 11 Figure 5. SAP Routers View ............................................................................................................................................................. 12 Figure 6. SAPRouter Health Explorer .............................................................................................................................................. 13



About this publication This book provides instructions for installing, configuring and operating OZSoft SAPRouter Management Pack for Microsoft

System Center Operations Manager.



Introduction OZSoft SAPRouter Management Pack for Microsoft System Center Operations Manager (SCOM) is an add-on to SAP

Management Pack that enables the monitoring of SAPRouter servers running on Microsoft Windows OS.

SAP Network Interface Router (often referred to as SAPRouter) is an SAP program that acts as an intermediate station (proxy)

in a network connection between SAP Systems, or between SAP Systems and external networks. SAPRouter controls the access

to your network (application level gateway), and, as such, is a useful enhancement to an existing firewall system (port filter).

The Base SAP Management Pack is required to be installed to use this Add-On Management pack.

The Management Pack relies on SCOM Agents for Microsoft Service Discovery hence an agent needs to be installed on the

machine(s) hosting the SAProuter.



Architecture The diagram below illustrates how the SAPRouter Management Pack fits into SCOM Architecture.

Figure 1. Management Pack Architecture

SAPRouter Management Pack is delivered and imported into SCOM as a regular Management Pack.

Management Server

Operations Consoles

Managed Computers, Devices and Applications

SAProuter MP

SAP Connector

Operations Manager Database & Data Warehouse

SAP

MP

SAProuter



Installation requirements

Microsoft System Center Operations Manager Microsoft System Center Operations Manager 2012 SP1 or R2

SAP Router SAPRouter Kernel Release 720 or later.

Domain or Local User Account (not SYSTEM) with credentials created for SAPRouter PSE

To create the credentials run the following command on the local machine:

sapgenpse seclogin [–p <PSE file name>] –x<PSE Pin> [<Windows Domain>\]<user

ID>

please refer to SAP Help for more details



Installing Management Pack

Importing Management Pack into Operations manager After installing SAP Management Pack under the installation folder (usually C:\Program Files\OZSoft Consulting

Corporation\SAP Management Pack) find scom sub-folder. In this folder you will find ozsoft.router.mp file.

Import this file into SCOM using Operations Console.



Configuring Management Pack If the SAPRouter is installed using default installation parameters there is no configuration required. The installed SAP Routers

will be discovered automatically on all Windows computers provided the computers have SCOM Monitoring Agent installed.

However in the cases when the SAPRouter is installed with non-standard parameters the SAPRouter Management Pack

discoveries can be overridden to accommodate this.

There are three Discoveries included with the Management Pack:

Figure 2 Management Pack Discoveries



Non-standard SAPRouter windows service name The default name of the SAPRouter service the Management Pack discovery is targeting is “SAPRouter”.

Override service SAPRouter Service Discovery for specific Windows Computer objects or a Group to change the name of the

service:

Figure 3. SAPRouter Service Discovery Override



Non-standard SAP Cryptographic Library installation folder The default location of SAP cryptographic folder is <SAPRouter installation folder>\COMMONCRYPTOLIB which usually

translates into c:\user\sapsaprouter\ COMMONCRYPTOLIB. The Management Pack assumes this location and deducts the

<SAPRouter installation folder> from the SAPRouter service Executable path.

In the cases when the SAP cryptographic library has been installed to a different location you need to override SAPRouter

Details Discovery for a specific SAPRouter Service objects with the actual SAP cryptographic library location:

Figure 4. SAPRouter Details Discovery Override



Using Management Pack

SAPRouter Components Navigation When the SAPRouter Management Pack is installed a new SAP Routers view is added under SAP folder:

Figure 5. SAP Routers View

There is a single object discovered for each instance of the SAPRouter service. The class SAP Router extends Microsoft’s

Microsoft.SystemCenter.WindowsService class and lets the SAP Router object to inherit all properties of generic Windows

Service.

SAPRouter has additional discoveries that populate additional object properties as see in the screen-shot above.

Monitoring The Management Pack includes a number of Performance and Availability monitors.

Target Object Parent Monitor Monitor Name Description Enabled

SAP Router Availability Service Running State Monitors the current status of the Windows service. An alert from this monitor indicates the Windows Service is not currently running

•

SAP Router Configuration Certificate Validity SAP Router Certificate Validity •

SAP Router Performance Total No. of Clients SAP Router Total Connected Clients •

Table 1. Management Pack Monitors



SAP Router Object Health Explorer:

Figure 6. SAPRouter Health Explorer



Contact Information You can contact OZSoft Consulting at the following e-mails addresses:

Technical support: [email protected]

Sales and Marketing: [email protected]

You can also visit our web site at http://www.ozsoft-consulting.com for more information about OZSoft Consulting Corporation,

the SAP Performance Management Specialist

mailto:[email protected]

mailto:[email protected]

http://www.ozsoft-consulting.com/

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