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LANGUAGES: Making Global Business Work • IMPORTANCE OF LANGUAGES IN BUSINESS • OPPORTUNITIES FOR IRISH GRADUATES • IMPORTANCE OF FLUENCY
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Transcript of Sap
LANGUAGES: Making Global Business Work
• IMPORTANCE OF LANGUAGES IN BUSINESS
• OPPORTUNITIES FOR IRISH GRADUATES
• IMPORTANCE OF FLUENCY
© 2011 SAP AG. All rights reserved. 2Confidential
“Foreign language skills will be important to the successful future development of enterprise in Ireland, with any deficit in this area resulting in firms failing to achieve their full potential”
(Forfas 2005, Expert Group on Future Skills Needs)
“If we neglect to ensure adequate availability of foreign language skills in Ireland, the opportunities of the global market will not be realised”
(Anne Heraty, Chairperson, Expert Group on Future Skills Needs)
© 2011 SAP AG. All rights reserved. 3Confidential
IT SECTOR IRELAND
9 out of 10 global IT companies have a presence in Ireland
Responsible for 1/3 of Irelands exports Employees 75,000 Among top 3 Irish
growth industries
© 2011 SAP AG. All rights reserved. 4Confidential
SOME FACTSStudies Indicate: companies with
consistent Language Strategy have increased sales turnover by 10 –
25%
75% of the Worlds Population do not speak English
94% do not speak English as their first language
Vacancy Data report 2010: languages integral part of skills
portfolio of candidates across range of groups including management, IT, customer service, marketing,
finance etc
© 2011 SAP AG. All rights reserved. 5Confidential
MOST UTILISED LANGUAGES
German
French Spanish
Italian
Portuguese
SwedishPolish
DutchChinese
Finnish
Danish Hungarian
Swiss
PhilippinoCzech
Flemish
Russian
Arabic
Norwegian EnglishGreek
33 Business Units 33 Nationalities 28 Languages 60% LOB’s require Languages
German
French
Spanish
Italian
© 2011 SAP AG. All rights reserved. 6Confidential
TECHNICAL•Business One•Cloud Support•Local IT•Center of Expertise•Research and Development•Global Partner Support•Message Solving•Remote Service Delivery•Support Advisory Center•Total Quality Management
NON TECHNICAL•Customer Interaction Center•Global License Auditing•Human Resources•Knowledge Management•Knowledge Productisation Services•Partner Service Delivery•SAP Language Services•Finance•Global Procurement •Inside Sales•Maintenance Renewals•Order Management•Tax and Treasury
TYPES OF ROLES
© 2011 SAP AG. All rights reserved. 7Confidential
GRADUATE RECRUITMENT STRATEGY
Computer
Science
Engineering
Mathematics
Business
Languages
PHD - Resea
rch
Services
Consumer Industries
Trading Industries
Financial Services
Process Manufacturing
DiscreteManufacturing
PublicServices
WHO WE TALK TO?CHALLENGES
Lack of Fluency
Sourcing from abroad
Thank You!
