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Day Date Time Meeting Description Dial In Bridge HostThursday 8/16 6:00 PM deployment begings 1-877-622-9525 2060070 Ajay PandeyFriday 8/17 8.00 AM progress checkpoint #1 1-877-622-9525 2060070 Ajay PandeyFriday 8/17 2:00 PM progress checkpoint #2 1-877-622-9525 2060070 Ajay PandeyFriday 8/17 8:00 PM progress checkpoint #3 1-877-622-9525 2060070 Ajay PandeySaturday 8/18 8.00 AM progress checkpoint #4 1-877-622-9525 2060070 Ajay PandeySaturday 8/18 2:00 PM progress checkpoint #5 1-877-622-9525 2060070 Ajay PandeySaturday 8/18 8:00 PM progress checkpoint #6 1-877-622-9525 2060070 Ajay PandeySunday 8/19 8.00 AM progress checkpoint #7 1-877-622-9525 2060070 Ajay Pandey

Sunday 8/19 2:00 PM progress checkpoint #8 1-877-622-9525 2060070 Ajay PandeySunday 8/19 8:00 PM progress checkpoint #9 1-877-622-9525 2060070 Ajay PandeySunday 8/19 11:00 PM progress checkpoint #10 1-877-622-9525 2060070 Ajay PandeyMonday 8/20 2:00 AM deployment completes 1-877-622-9525 2060070 Ajay Pandey

Business Stakeholder Updates

Day Date Time Meeting Description Email - Communication HostThursday 8/16 7:45 PM business & stakeholders update communication - 1 Lou MazzeoFriday 8/17 2:55 PM business & stakeholders update communication - 2 Lou MazzeoSaturday 8/18 7:35 PM business & stakeholders update communication - 3 Lou MazzeoSunday 8/19 11:05 PM business & stakeholders update communication - 4 Lou MazzeoMonday 8/18 3:00 AM business & stakeholders update communication - 5 Lou Mazzeo

ALL TIMINGS IN PDT

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Friday 8/17 6:00 PM – Saturday 3 AM PDT – Sudhir

Saturday 8/18 3:00 AM – 10 AM PDT – Rajarshi / DishantSaturday 8/18 9:00 AM – 6 PM PDT – Gopesh / AbhinavSaturday 8/18 6:00 PM – Sunday 3 AM PDT – Raghav / Sudhir

Sunday 8/19 3:00 AM – 10 AM PDT – SunilSunday 8/19 9:00 AM – 6 PM PDT – NikhilSunday 8/19 6:00 PM – Monday 3 AM PDT – Dinesh / Sudhir

Monday 8/20 3:00 AM – 10 AM PDT – Raghav / SunilMonday 8/20 9:00 AM – 6 PM PDT – Nishit / Nikhil

Contact Details:Nishit +1 8187318963Gopesh +91 9818424155

Sudhir +91 9958324701Dishant +91 8860642211Abhinav +91 9910141341Dinesh +91 9818168672Raghav +91 9880397003Sunil +91 9818581974Nikhil +91 7838872008Rajarshi +91 9958891485

Escalation – Gopal Gupta +91 9654736600 / +91 9999851251

Rich Chala - 310.733.6430 Smart OCI

Shaz Khan - 818.424.2631 Smart OCI

Alex, Kevin and a buyer Cutover

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Unavailable On Site On Call

Thursday Thursday Thursday Thursday Friday Friday Friday Friday Friday Friday

8:00 PM 9:00 PM 10:00 PM 11:00 PM 12:00 AM 1:00 AM 2:00 AM 3:00 AM 4:00 AM 5:00 AM

Leg 1: Database Upgrade

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Unavailable On Site On Call

Friday Friday Friday Friday Friday Friday Friday Friday Friday Friday

6:00 AM 7:00 AM 8:00 AM 9:00 AM 10:00 AM 11:00 AM 12:00 PM 1:00 PM 2:00 PM 3:00 PM

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Unavailable On Site On Call

Friday Friday Friday Friday Friday Friday Friday Friday Saturday Saturday

4:00 PM 5:00 PM 6:00 PM 7:00 PM 8:00 PM 9:00 PM 10:00 PM 11:00 PM 12:00 AM 1:00 AM

Leg 1: Application Upgrade

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Unavailable On Site On Call

Saturday Saturday Saturday Saturday Saturday Saturday Saturday Saturday Saturday Saturday

2:00 AM 3:00 AM 4:00 AM 5:00 AM 6:00 AM 7:00 AM 8:00 AM 9:00 AM 10:00 AM 11:00 AM

Leg 2: Unicode Conversion

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Unavailable On Site On Call

Saturday Saturday Saturday Saturday Saturday Saturday Saturday Saturday Saturday Saturday

12:00 PM 1:00 PM 2:00 PM 3:00 PM 4:00 PM 5:00 PM 6:00 PM 7:00 PM 8:00 PM 9:00 PM

HR Org RepliLeg 4: SRMSecurity

ItemsLeg 3: Post Unicode Conversion

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Saturday Saturday Sunday Sunday Sunday Sunday Sunday Sunday Sunday Sunday

10:00 PM 11:00 PM 12:00 AM 1:00 AM 2:00 AM 3:00 AM 4:00 AM 5:00 AM 6:00 AM 7:00 AM

ationManual Configuration

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Unavailable On Site On Call

Sunday Sunday Sunday Sunday Sunday Sunday Sunday Sunday Sunday Sunday

CLM Integration

8:00 AM 9:00 AM 10:00 AM 11:00 AM 12:00 PM 1:00 PM 2:00 PM 3:00 PM 4:00 PM 5:00 PM

BW Integration

SRM Enterprise Portal Integration

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Unavailable On Site On Call

Sunday Sunday Sunday Sunday Sunday Sunday Monday Monday Monday

6:00 PM 7:00 PM 8:00 PM 9:00 PM 10:00 PM 11:00 PM 12:00 AM 1:00 AM 2:00 AM

Business Validations Post DeployUnit Test

Vendor Org Structure

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Unavailable On Site On Call

Monday Monday Monday Monday Monday Monday Monday Monday Monday Monday

3:00 AM 4:00 AM 5:00 AM 6:00 AM 7:00 AM 8:00 AM 9:00 AM 10:00 AM 11:00 AM 12:00 PM

Live Production Validation and Monitoringment Steps

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Monday Monday Monday Monday Monday Monday

1:00 PM 2:00 PM 3:00 PM 4:00 PM 5:00 PM 6:00 PM

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Day Date From ToThursday 8/16/2012 6:00 PM 11:59 PMFriday 8/17/2012 12:00 AM 8:00 AMFriday 8/17/2012 6:00 PM 10:00 PMSaturday 8/18/2012 6:00 AM 10:00 PMSunday 8/19/2012 8:00 AM 11:59 PMMonday 8/20/2012 12:00 AM 3:00 AM

111`1`1`````````````̀ ````````````````̀ `````````````````̀ ```````````````

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Name Role MobileHaresh Raisinghani DBA +91-961 963 7909Jim Yu DBA 818-426-2544Sathiyaseelan Subramaniam DBA 201-693-3317

Aarti Kamble DBA +91-959 467 7775Fred Mehrdad Server 310-766-5556Jason Dizon Server 818-934-5802Pedro Holgado Server 818-974-5363William Henderson Server 818-568-5146

Alejandro Sanchez Storage (818) 939-3770Wayne Walker Storage (818) 216-9943Caigoy, Butch Automation 818-974-6150Jerry Sanders Automation 818-974-5996@nbc uni iGate Operations Bangalore AutomationKamran Davoodpour TAM 818 688-1811Monte Bender SAP 605.359.0712Madhava Reddy TIBCO 201-218-3928Naren Ramaraj TIBCO 818-434-9761

Agomoni Mukherjee TIBCO 201-286-9264Deepak Gupta TIBCO +1 818-926-2678Patrick Alexandar Web 415-572-6667 or 818-738-5009

Agasthi Kothurkar Web 818 259 3902

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Office Home961 963 7909 91 0251 2233457818-777-3607 310-591-7577

518-813-8300+91-959 467 7775818-777-7227818-777-5814818-777-4089818-568-5146(818) 777-5766(818) 777-2180818-777-1564818-777-2367

818-777-8017

201-735-3436 203-428-6414818 777 2052