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Transcript of SAP Services for Cloud and Virtualization Ihr Guide auf Ihrer … · SAP Services for Cloud and...
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Sven Bedorf – SAP Deutschland AG & Co. KG
SAP Services for Cloud and Virtualization
Ihr Guide auf Ihrer Reise in die Cloud
© 2011 SAP AG. All rights reserved. 2
SAP Services for Cloud and Virtualization Overview and Goals
SAP is offering a Service Portfolio for the customer’s individual Cloud transition in order
to provide:
A holistic advisory and implementation
support to move from traditional to cloud
based infrastructure
Covering both technical and
organizational perspectives
Help to manage the transition with
optimal flexibility, stability, and cost-
efficiency
The Service Portfolio covers the whole lifecycle of a Cloud transition:
Strategy ■ Design ■ Transition ■ Operation
© 2011 SAP AG. All rights reserved. 3
Virtualization and Cloud Services Portfolio
Strategy Design Transition
Assessment for Cloud & Virtualization
Virtualization implementation concept
(Architecture design)
Operation /
Cont. Improvement
Lab as a Service & Virtual Appliance Factory
Implementation of Virtualization and Cloud Management Solutions
Migration to virtualized and cloud environments
Application Management Services in cloud
environments
Organizational Change Management (OCM): Designing “Smarter Operations” when running in virtualized and cloud environments: Procedural & organizational changes
Questions or requests? E-Mail To: [email protected]
Rapid deployment solutions
Review & optimization services
© 2011 SAP AG. All rights reserved. 4
Virtualization and Cloud Services Portfolio
Strategy Design Transition
Assessment for Cloud & Virtualization
Virtualization implementation concept
(Architecture design)
Operation /
Cont. Improvement
Lab as a Service & Virtual Appliance Factory
Implementation of Virtualization and Cloud Management Solutions
Migration to virtualized and cloud environments
Application Management Services in cloud
environments
Organizational Change Management (OCM): Designing “Smarter Operations” when running in virtualized and cloud environments: Procedural & organizational changes
Questions or requests? E-Mail To: [email protected]
Rapid deployment solutions
Review & optimization services
Assessment for Cloud & Virtualization
Strategy
© 2011 SAP AG. All rights reserved. 5
Strategy Phase Virtualization and Cloud Assessment Service
What is the Assessment for Cloud and Virtualization?
Individual starting point for operating SAP solutions in a Cloud environment
2-3 days engagement delivered onsite
Knowledge transfer of SAP’s products for Cloud and Virtualization Management
Determines Cloud readiness of customer landscape from a technical perspective
Recommendation for the optimal virtualization technology for your environment based on a detailed
evaluation
Workshop Preparation
(1h Call)
Workshop on-site
(2-3 days)
Proposal for Cloud and Virtualization
• Introduction of the Cloud
Readiness methodology
• Determine the shape of the
Cloud Readiness
• Expectations from customer
site.
• No technical prerequisites for
the assessment workshop
Day 1
--------------------------------------------------------------------------
• Introduction of Cloud Computing and Virtualization with focus on
SAP (Presentation and Q&A)
• Determination of technical Cloud Readiness
(Evaluation together with customer)
Day 2 / Day 3
--------------------------------------------------------------------------
• Further information gathering for Cloud Readiness.
• Virtualization Evaluation
• Next Steps for a cloud and virtualization design
Final Report*:
• Cloud and Virtualization strategy from
SAP
• Individual evaluation of Cloud
readiness
• Proposal for Cloud and Virtualization
Approach.
• Management summary
© 2011 SAP AG. All rights reserved. 6
Technical Factors of the Cloud Readiness
In order to determine the effort and risk for a potential Cloud migration the
following technically relevant factors need to be evaluated:
Hypervisor Virtualization
Application Virtualization
Management Software for Virtualization
Holistic Monitoring Cloud Environments
Operating System
Database System
Sizing Capacity
High-Availability
Network Bandwidth
Backup and Recovery
The Cloud Readiness assesses these factors according to their maturity
© 2011 SAP AG. All rights reserved. 7
Operational Factors of the Cloud Readiness Check
In addition to technical factors, the following operational factors will be
evaluated:
Physical location of the cloud provider
Special requirements regarding Data
Privacy
Knowledge, experience and resources for
infrastructure and SAP system
management and support for the Cloud
Provider
Cloud Provider: Flexible pricing and billing
models, and scalability of resources in
case of short-term peaks
Special requirements for investigative
research (forensic IT)
Remark: Operational factors prevent a potential cloud migration more than technical
factors.
© 2011 SAP AG. All rights reserved. 8
Virtualization and Cloud Services Portfolio
Strategy Design Transition
Assessment for Cloud & Virtualization
Operation /
Cont. Improvement
Lab as a Service & Virtual Appliance Factory
Implementation of Virtualization and Cloud Management Solutions
Migration to virtualized and cloud environments
Application Management Services in Cloud
environments
Organizational Change Management (OCM): Designing “Smarter Operations” when running in virtualized and cloud environments: Procedural & organizational changes
Questions or requests? E-Mail To: [email protected]
Rapid déploiement solutions
Review & optimization services
Design
Virtualization implementation concept
(architecture design)
Virtualization implementation concept
(Architecture design)
© 2011 SAP AG. All rights reserved. 9
Design Phase Virtualization Implementation Concept
What is the Design Service for Virtualization Implementation?
Architectural Blueprint for a virtualized environment (ex. based on VMware)
Architectural Guidelines for the VMware layer design for SAP applications
Sizing Considerations (Memory and Virtual CPU)
Network and Storage Layout
High Availability considerations
Best Practices for running SAP on VMware
© 2011 SAP AG. All rights reserved. 10
Virtualization and Cloud Services Portfolio
Strategy Design Transition
Assessment for Cloud & Virtualization
Virtualization implementation concept
(Architecture design)
Operation /
Cont. Improvement
Lab as a Service & Virtual Appliance Factory
Implementation of Virtualization and Cloud Management Solutions
Migration to virtualized and cloud environments
Application Management Services in cloud
environments
Organizational Change Management (OCM): Designing “Smarter Operations” when running in virtualized and cloud environments: Procedural & organizational changes
Questions or requests? E-Mail To: [email protected]
Rapid deployment solutions
Review & optimization services
Transition
Implementation of Virtualization and Cloud Management Solutions
© 2011 SAP AG. All rights reserved. 12
Virtualization and Cloud Services Portfolio
Strategy Design Transition
Assessment for Cloud & Virtualization
Virtualization implementation concept
(Architecture design)
Operation /
Cont. Improvement
Lab as a Service & Virtual Appliance Factory
Implementation of Virtualization and Cloud Management Solutions
Application Management Services in cloud
environments
Organizational Change Management (OCM): Designing “Smarter Operations” when running in virtualized and cloud environments: Procedural & organizational changes
Questions or requests? E-Mail To: [email protected]
Rapid deployment solutions
Review & optimization services
Transition
Migration to virtualized and cloud environments
Migration to virtualized and cloud environments
© 2011 SAP AG. All rights reserved. 13
Transition Phase Migration to Virtualized and Cloud environments
What is the Migration Service to Virtualized and Cloud Environments?
Technical migration of an on-premise SAP landscape to a private Cloud environment
Follow up service for the Strategy and Design phase
Includes a proof of concept for the migration (ex. Sandbox environment)
Planning Part
of Transition Service
Implementation Part
of Transition Service
Deliverables:
• Project Plan including project effort and cost estimation
• Roles and Responsibility
• Infrastructure readiness for Application Virtualization (Host
Agents, mount point structure, virtual hostnames)
• Performance Validation: Generic evaluation of scalability
before and after migration
• GD Assessment before migration activities
• Proof of Concept (POC)
Planning, Preparations and Prerequisites
• Customer to fill the Scoping Questionnaire.
• Customer to fulfill the technical prerequisites checklist.
Deliverables:
• Technical OS/DB migration (possible to combine with Unicode
conversion at nominal fee)
• System Handover, Operations and Delivery Acceptance
Documentation
Planning, Preparations and Prerequisites
• Validation of Prerequisites from Planning part
The Transition service is divided into two parts:
© 2011 SAP AG. All rights reserved. 16
Virtualization and Cloud Services Portfolio
Strategy Design Transition
Assessment for Cloud & Virtualization
Virtualization implementation concept
(Architecture design)
Operation /
Cont. Improvement
Lab as a Service & Virtual Appliance Factory
Implementation of Virtualization and Cloud Management Solutions
Migration to virtualized and cloud environments
Application Management Services in Cloud
environments
Organizational Change Management (OCM): Designing “Smarter Operations” when running in virtualized and cloud environments: Procedural & organizational changes
Questions or requests? E-Mail To: [email protected]
Rapid deployment solutions
Review & optimization services
Operation /
Cont. Improvement
Application Management Services in Cloud
environments
© 2011 SAP AG. All rights reserved. 18
Challenges Solutions
BASF IT Services GmbH as BASF’s own IT service
provider operates mission critical systems for the world’s
leading chemical company. For ensuring the availability of
their mission critical business systems; in this case
COBALT (Consolidated BASF Accounting, Logistics and
Technic System). BASF IT Services puts up the demand
for a separate disaster recovery site. In case of a disaster
at least the operations of the most critical SAP systems
should be switched to DR-Site.
The virtualization assessment with focus on VMware was
performed to examine the possibility of building a virtualized
disaster recovery site (DR-site) in the SAP Landscape of
BASF. The DR-Site should be virtualized to maintain the
flexibility to use the environment during normal operations of
productive systems as an environment for project or quality
insurance systems.
Results Customer quote
As a result, the customer’s requirements for the DR-site
can be realized using VMware technologies. BASF will be
able to operate the quality insurance landscape in a
virtualized environment of DR-site during normal
operations. There is the assumption that BASF gets the
flexibility to use the DR-site in case of disaster after
switchover of the productive landscape for the quality
insurance systems too, even though with limited
performance for the quality insurance systems, but this has
to be ensured under several aspects together with the
hardware supplier during deeper analysis or with a
prototype.
Harald Wickenheiser, BASF IT Services GmbH:
“…It was extremely valuable to our organization that SAP and
VMware jointly delivered an aligned concept for both the
application and the infrastructure. I am very satisfied with the
result and am confident that this concept gives us the chance to
implement a DR site which will ensure the safety of our business
requests…”
Virtualization and Cloud Project Experiences
BASF IT Services GmbH
Customer: BASF IT Services
GmbH
Industry: IT Service Provider
Region: Germany
Number of mandays: 20
Consulting contact: Chr. Körner
SAP project budget: ~45K€
OS: AIX/Linux
DB: Oracle
Storage: HP XP
Servers:110
No. of SAP systems:40
© 2011 SAP AG. All rights reserved. 19
Virtualization and Cloud Project Experiences BASF IT Services – VMware and SAP Virtualization Assessment Service
“…It was extremely valuable to our organisation that
SAP and VMware jointly delivered an aligned concept
for both the application and the infrastructure. I am
very satisfied with the result and am confident that
this concept gives us the chance to implement a DR
site which will ensure the safety of our business
requests…” ~ Harald Wickenheiser, BASF IT
Services
Challenge: Assess the possibility of building a
virtualized disaster recovery site that is flexible
enough to use during normal operations
Result: Determined that the customer’s
requirements can be realized leveraging VMware
technologies.
© 2011 SAP AG. All rights reserved. 20
Customer Experience Fonterra
Scenario:
High Complex Landscape
Tight Project Timeline
Fully Virtualized Private Cloud
Outsourced Datacenter and Hardware Support
Performance Concerns
Offering from SAP:
Tailored Assessment for Cloud and Virtualization
5 days Onsite
Deliverables:
Presentation Summary on the Findings at end of the week highlighting stoplight conditions
Full Report delivered 2 weeks after the assessment
© 2011 SAP AG. All rights reserved. 21
Customer Experience Fonterra
Results:
Hypervisor Layer Recommendations
Virtual Storage and SCSI Driver Configuration
Implement Dynamic Resource Allocation
Outline Vsphere 5 benefits
Highlight DB Vendor Support concerns
Check OS recommended parameters for Virtualization
VM Sizing Recommendations
Cross check SAP Quicksizer results against each environment
SAPS rating calculated to the vCPU level (eg 1 vCPU = X SAPS)
SAP Configuration – Work Process to vCPU ratio
© 2011 SAP AG. All rights reserved. 23
Customer Experience Fonterra
Results:
Application Layer
Operational Support Concerns due to complexity
No Holistic Monitoring
High Availability and Disaster Recovery Configuration
Highlight concerns on cross product interoperability
Question the Business about Recovery Time and Recovery Point Objectives
Pre-requisites Check for SAP Landscape Virtualization Management:
Hardware support
Landscape configuration
© 2011 SAP AG. All rights reserved. 24
Customer Experience Fonterra
Deliverables:
End of Assessment Presentation
Summary on Key Findings
Full Report delivered 2 weeks later
Customer Actions:
Present findings to outsourcing partners
Implement various configuration recommendations
Consider Landscape simplification
Implemented SAP Adaptive Computing Controller or
SAP LVM
Thank You!
Contact Information:
Sven Bedorf
Platform Technology
SAP Deutschland AG & Co. KG
Am Schimmersfeld 5
40880 Ratingen - Germany
mailto:[email protected]