Sap screen personas_webinar4_master_data_20130403

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Webinar Series: Enhance Usability with SAP Screen Personas Part 4: Improve Master Data Quality with SAP Screen Personas April 3, 2013 Florian Doerr Solution Engineer SAP Brazil Sebastian Steinhauer Product Owner SAP Imagineering

description

Slides from SAP Screen Personas webinar that originally broadcast on April 3, 2013. Speakers Sebastian Steinhauer and Florian Doerr talk about how to use Personas to improve master data quality, including a demo. Watch the full recording at http://www.sap.com/community/showdetail.epx?ItemID=24436

Transcript of Sap screen personas_webinar4_master_data_20130403

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Webinar Series: Enhance Usability with SAP Screen PersonasPart 4: Improve Master Data Quality with SAP Screen Personas April 3, 2013

Florian DoerrSolution EngineerSAP Brazil

Sebastian SteinhauerProduct OwnerSAP Imagineering

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© 2012 SAP AG. All rights reserved. 2

Webinar Series: Enhance Usability with SAP Screen Personas

Make SAP ERP Beautiful with SAP Screen Personas Available on-demand

Streamline Order to Cash Process with SAP Screen Personas Available on-demand

Personalization without Programming: SAP Screen Personas Available on-demand

Improve Master Data Quality with SAP Screen Personas Today

How Varian Medical is improving usability with SAP Screen Personas in the Order Management process

Wed 4/24(in 3 weeks)

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© 2012 SAP AG. All rights reserved. 3

Agenda: Maintaining Meaningful Master Data

• Master data overview• Data quality issues• MM01 master data demo• Personas feature review – inside the demo• Q&A

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© 2012 SAP AG. All rights reserved. 4

Data Quality and Business Impact

“It is a capital mistake to theorize before one has data.”

Sherlock Holmes, Sir Arthur Conan Doyle

Decisions are no better than the data driving them.

Data are critical input to almost all decisions and implicitly define common terms in an enterprise – contributing significantly to the organizational culture.

Total cost of poor data quality has cost impact but is hard to track and quantify.

Case studies show that data quality directly impacts 8-12 percent of revenue

Data and data quality is critically important!

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© 2012 SAP AG. All rights reserved. 5

Where does bad data come from?

System workaroundsDynamic change of business and process

Fields are used for a different purpose by convention – this data is not captured and institutional group knowledge is created

When moving to a new market existing software needs to be adjusted to reflect market specific changes

High system complexity or system shortcomings And interdependent data

Complex screens encourage users to only fill out validated content

Interdependent data that is not validated (most institutionally) has a high tendency of being entered partially wrong

Lack of common data standards or knowledge

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Example from webinar #2 - Streamline Quote to Cash Process with SAP Screen Personas

Intuitive, streamlined screens reduce the risk of bad data entry

Before After

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© 2012 SAP AG. All rights reserved. 7

Intuitive screens reduce the chances of failure

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Creating simple screens - diving a little deeper

Easy wins • prefilling and hiding fields• tool tips• custom labels

Reducing complexity by using• radio buttons• drop down list boxes• tab merging

Automated steps on a • single screen • across screens • using server-side data

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Personas allows IT to make business users happier.Business users get more done, faster, with fewer errors.

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© 2012 SAP AG. All rights reserved. 10

Final webinar in the series:

How Varian Medical is improving usability with SAP Screen Personas in the Order Management process

Wed 4/24(in 3 weeks)

• Learn how Varian Medical personalizes SAP to improve the productivity of their business users

• See examples of screens that streamline transaction flows and eliminate keystrokes, enhancing SAP usability

Special guest speaker: Jason JesterManager, Enterprise Applications, Varian Medical Systems

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© 2012 SAP AG. All rights reserved. 11

More Information:

SAP Screen PersonasProduct Page www.sapscreenpersonas.com

Fact Sheet http://wiki.sdn.sap.com/wiki/download/attachments/298682098/SAP_Screen_Personas_customer_fact_sheet.pdf

Demo Videoshttp://www.youtube.com/watch?v=gquHYSGHol8 (intro)http://www.youtube.com/watch?v=tpMdktziC_8 (basic scripting)

PowerPoint Presentation

http://www.slideshare.net/peterspielvogel/sap-screen-personas-overview-december-2012-15542219

Register for final webinar

http://www.sap.com/campaign/na/usa/CRM-XU13-CDP-PERSHWC/index.html

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Webinar Archives:

Webinar 1 replay http://www.sap.com/community/showdetail.epx?ItemID=24419

Q&A from Webinar 1 http://scn.sap.com/community/gui/blog/2013/03/05/qa-transcript-from-sap-screen-personas-webinar-1

Webinar 2 replay http://www.sap.com/community/showdetail.epx?ItemID=24423

Q&A from Webinar 2 http://scn.sap.com/community/gui/blog/2013/03/09/qa-transcript-from-sap-screen-personas-webinar-2

Webinar 3 replay http://www.sap.com/community/showdetail.epx?ItemID=24425

Q&A from Webinar 3 http://scn.sap.com/community/gui/blog/2013/03/18/qa-transcript-from-sap-screen-personas-webinar-3

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Thank You!

www.sapscreenpersonas.com

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See the full recordinghttp://www.sap.com/community/showdetail.epx?ItemID=24436