Sylvia Barnard and Vinayak Kini M, SAP Custom Development

Sebastian Steinhauer, Tobias Queck, and Peter Spielvogel, SAP Imagineering October 2013

CD108

SAP Screen Personas The Power to Improve Your User Experience

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Disclaimer

This presentation outlines our general product direction and should not be relied on in making a

purchase decision. This presentation is not subject to your license agreement or any other agreement

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develop or release any functionality mentioned in this presentation. This presentation and SAP's

strategy and possible future developments are subject to change and may be changed by SAP at any

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particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this

document, except if such damages were caused by SAP intentionally or grossly negligent.

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Agenda

History of SAP Screen Personas

Architecture

Flavor creation process

Demo Building screens

Global settings

Visual elements

Merging tabs

Basic scripting

Table operations

System administration

Business value

Further Information

History of

SAP Screen Personas

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1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

We started with a customers need for a better usability

Architecture

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1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

Non-Disruptive add-on lets you personalize the UX

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1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

Non-Disruptive add-on lets you personalize the UX

Flavor creation process

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Before you start using Personas, understand the process

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

Identify Processes

Simplify Processes

Analyze Data Requirements

Build Screens Using Personas

Automate Where Appropriate

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It takes a team to deliver a successful Personas project

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

Business process expertise

Design skills

Personas knowledge

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Process

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

Discover Design Develop Effective

Task Flow

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Process

Discover

Determine who, why, task triggers, task steps, fields, and issues

Kick off meeting to determine roles, key tasks, number and scheduling of participants

Remote interviews with end users

Review session with end users

Output: Wireframes and client validated Journey map includes existing screen flow and issues

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

Discover Design Develop

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Process

Design

Design screens that resolve customer issue with elegance as design goal

SAP designers create preliminary solutions and validates with SAP business and technical experts

SAP team and customer iterate on designed solution

Shell signs off on design

Output: Wireframes, Visual Design and Journey Map

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

Discover Design Develop

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Wireframes

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

Prototyping

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Wireframes

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

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Process

Develop

SAP technical team implements the solution

SAP project team and Shell implement the agreed design proposal in SAP Screen Personas

Shell validates implementation

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

Discover Design Develop

Building screens Global settings

Visual elements

Merging tabs

Basic scripting

Table operations

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Set the look and feel for all screens at one time

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

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Edit mode lets you modify individual screens

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

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Visual enhancements improve usability

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

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Merge information from different tabs onto a single screen

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

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Scripting improves user productivity

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

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Control the properties of any screen element

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

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Table operations make finding information easier

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

System administration

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Administrative settings give you complete control

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

Business value

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Business User

Productivity

Cost of

Personalization

User

Satisfaction

Training

Time

SAP Screen Personas enhances ERP usability

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

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Calculate the return for your business scenarios

1

History

2

Architecture

3

Develop. Process

4

Building Screens

5

System Admin

6

Business Value

Improve user productivity

Number of users % time spent on data entry Per user annual salary Improvement range: 30-60%

Increase data quality

Number of data entry errors annually

Average cost to correct each error Improvement range: 10-30%

Reduce cost of screen

personalization

Number screens modified per year

Average cost per screen Improvement range: 60-80%

Decrease training costs

Number of users % trained annually Training cost per user Improvement range: 40-60%

Additional information

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Further Information

SAP Public Web

SAP Screen Personas website:

http://www.sapscreenpersonas.com

Fact Sheet:

http://wiki.scn.sap.com/wiki/download/attachments/298682098/SAP%20Screen%20Personas%20inf

ormation%20sheet%2024690_IS_24690_en.pdf

Customer facing presentation:

http://www.slideshare.net/peterspielvogel/sap-screen-personas20overviewaugust2013

Watch SAP TechEd Online

www.sapteched.com/online

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Further Information

SAP Education and Certification Opportunities

RKT Learning Map for SAP Screen Personas 2.0:

http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000762784&

How-to-instructions:

http://goo.gl/Y8I1s

Intro:

http://www.youtube.com/watch?v=gquHYSGHol8

Basic Scripting:

http://www.youtube.com/watch?v=tpMdktziC_8

Product tour:

http://www.youtube.com/watch?v=h5ABusVy9I4

2013 SAP AG or an SAP affiliate company. All rights reserved. 34

Further Information

SAP Education and Learning Opportunities

Make SAP ERP Beautiful with SAP Screen Personas: http://scn.sap.com/community/gui/blog/2013/03/05/qa-transcript-from-sap-screen-personas-webinar-1

Streamline Quote to Cash Process with SAP Screen Personas: http://scn.sap.com/community/gui/blog/2013/03/09/qa-transcript-from-sap-screen-personas-webinar-2

Planning, deploying, and managing Personas in your SAP environment: http://scn.sap.com/community/gui/blog/2013/03/18/qa-transcript-from-sap-screen-personas-webinar-3

How to improve master data quality with SAP Screen Personas: http://scn.sap.com/community/gui/blog/2013/04/09/qa-transcript-from-sap-screen-personas-webinar-4

Varian Medical Improves Sales and Distribution with SAP: http://scn.sap.com/community/gui/blog/2013/05/02/qa-transcript-from-sap-screen-personas-webinar-5

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Thank You!

www.sapscreenpersonas.com

Feedback Please complete your session evaluation for CD108.

Contact information: sylvia.barnard@sap.com, tobias.queck@sap.com

sebastian.steinhauer@sap.com, peter.spielvogel@sap.com, vinayak.kini.m@sap.com

Thanks for attending this SAP TechEd session.

2013 SAP AG or an SAP affiliate company. All rights reserved. 38

2013 SAP AG or an SAP affiliate company. All rights reserved.

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