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Introduction - SAP-Oil and Gas to PT SAP Indonesia 30 th May, 2007
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Transcript of sap oil
Intr
od
uc
tio
n -
SA
P-O
ila
nd
Ga
s t
o
PT
SA
P I
nd
on
es
ia
30
thM
ay, 2007
SA
P A
G20
07
, 2
Age
nda
SA
P O
il a
nd
Gas s
olu
tio
n m
ap
Co
mp
on
en
ts o
f O
il a
nd
Ga
s
Co
mm
on
bu
sin
es
s p
roc
es
s f
low
s -
Do
wn
str
ea
m
Co
mp
an
ies
us
ing
SA
P O
il a
nd
Ga
s
Ho
w o
the
r o
il c
om
pa
nie
s a
re b
en
efi
tin
g
Syste
m w
alk
thro
ug
h w
ith
so
me s
cen
ari
os
SA
P A
G20
07
, 3
Oil
& G
as
Su
pp
liers
&P
art
ners
Cu
sto
me
rs&
Ch
an
nels
Exp
lora
tio
n &
Ap
pra
isal
Develo
pm
en
t &
Pro
du
cti
on
Hyd
roca
rbo
nS
up
ply
& G
as
Tra
nsm
issio
n
Re
fin
ing
&M
an
ufa
ctu
rin
gP
rim
ary
Dis
trib
uti
on
Term
inal
Man
ag
em
en
tS
eco
nd
ary
Dis
trib
uti
on
Co
mm
erc
ial
Sa
les
& R
eta
ilin
g
En
terp
rise M
an
ag
em
en
t &
Su
pp
ort
Up
str
eam
Exp
lora
tion a
nd A
ppra
isal
E&
P C
on
tract
Managem
ent
Liq
uid
and G
as P
roduction
Allo
catio
n a
nd S
ett
lem
ent
Su
pp
ly,
Tra
nsm
iss
ion
& T
rad
ing
Bulk
Supply
Ch
ain
Pla
nnin
g a
nd O
ptim
izatio
n
Bulk
Supply
Ch
ain
Opera
tions a
nd S
ched
ulin
g
Bulk
Supply
Ch
ain
Exe
cution a
nd S
ettle
ment
Bulk
Supply
Ch
ain
Report
ing a
nd A
naly
tics
Ph
ysic
al O
il and G
as C
om
modity T
radin
g
Oil
and G
as P
aper
Tra
din
g a
nd R
isk M
ana
gem
ent
Refi
nin
g &
Ma
nu
factu
rin
g
Refinin
g O
pera
tions
Lubes M
anu
factu
ring O
pera
tions
Refinin
g &
Manufa
ctu
ring S
uccess S
tori
es
Do
wn
str
eam
Mark
eti
ng
& R
eta
ilin
g
Mark
eting P
lannin
g a
nd E
xecution
Sale
s P
lannin
g a
nd A
ccount
Managem
ent
Opport
unit
y to C
ash
Custo
mer
Serv
ice
Term
inal M
anag
em
ent
Hydro
carb
on P
rod
ucts
Tra
nsport
ation
Serv
ice S
tation F
uel M
anagem
ent
Con
venie
nce R
eta
iling
Dow
nstr
eam
Mark
eting &
Reta
iling S
uccess S
tori
es
En
terp
rise A
sset
an
d S
erv
ice M
an
ag
em
en
t
Investm
ent
Pla
nnin
g, D
esig
n &
Constr
uction
Sourc
ing &
Pro
cure
ment
Main
tenance O
pera
tions a
nd L
ogis
tics
Success S
tori
es
SA
P A
G20
07
, 4
Oil
& G
as
Su
pp
liers
&P
art
ners
Cu
sto
me
rs&
Ch
an
nels
Exp
lora
tio
n &
Ap
pra
isal
Develo
pm
en
t &
Pro
du
cti
on
Hyd
roca
rbo
nS
up
ply
& G
as
Tra
nsm
issio
n
Re
fin
ing
&M
an
ufa
ctu
rin
gP
rim
ary
Dis
trib
uti
on
Term
inal
Man
ag
em
en
tS
eco
nd
ary
Dis
trib
uti
on
Co
mm
erc
ial
Sa
les
& R
eta
ilin
g
En
terp
rise M
an
ag
em
en
t &
Su
pp
ort
An
aly
tics
Fin
an
cia
ls
Hu
man
Cap
ital M
an
ag
em
en
t
Co
rpo
rate
Serv
ices
Op
era
tio
ns S
up
po
rt
Up
str
eam
Su
pp
ly, T
ran
sm
issio
n &
Tra
din
g
Refi
nin
g &
Man
ufa
ctu
rin
g
Do
wn
str
eam
Mark
eti
ng
& R
eta
ilin
g
En
terp
rise A
sset
an
d S
erv
ice M
an
ag
em
en
t
SA
P A
G20
07
, 5
Oil
& G
as
Su
pp
liers
&P
art
ners
Cu
sto
me
rs&
Ch
an
nels
Exp
lora
tio
n &
Ap
pra
isal
Develo
pm
en
t &
Pro
du
cti
on
Hyd
roca
rbo
nS
up
ply
& G
as
Tra
nsm
issio
n
Re
fin
ing
&M
an
ufa
ctu
rin
gP
rim
ary
Dis
trib
uti
on
Term
inal
Man
ag
em
en
tS
eco
nd
ary
Dis
trib
uti
on
Co
mm
erc
ial
Sa
les
& R
eta
ilin
g
En
terp
rise M
an
ag
em
en
t &
Su
pp
ort
An
aly
tics
Str
ate
gic
Ente
rprise M
anagem
ent
Fin
anci
al A
naly
tics
Opera
tions A
naly
tics
Work
forc
e A
naly
tics
Fin
an
cia
ls
Fin
anci
al S
upply
Chain
Managem
ent
Fin
anci
al A
ccountin
gM
anagem
ent
Accountin
gC
orp
ora
te G
overn
ance
Hu
man
Cap
ital M
an
ag
em
en
t
Tale
nt
Managem
ent
Work
forc
e P
rocess
Ma
nagem
ent
Work
forc
e D
eplo
yment
Co
rpo
rate
Serv
ices
Tra
vel M
anagem
ent
Environm
enta
l C
om
plia
nce
Managem
ent
Incentiv
e a
nd C
om
mis
sion
Managem
ent
Real E
sta
te M
anagem
ent
Op
era
tio
ns S
up
po
rt
Life-C
ycl
e D
ata
Managem
ent
Pro
ject a
nd P
ort
folio
Managem
ent
Qualit
y M
anagem
ent
Indir
ect P
rocure
ment
Glo
bal T
rade S
erv
ices
Glo
bal T
rade
Managem
ent
Up
str
eam
Su
pp
ly, T
ran
sm
issio
n &
Tra
din
g
Refi
nin
g &
Man
ufa
ctu
rin
g
Do
wn
str
eam
Mark
eti
ng
& R
eta
ilin
g
En
terp
rise A
sset
an
d S
erv
ice M
an
ag
em
en
t
SA
P A
G20
07
, 6
Exp
lora
tio
n a
nd
Ap
pra
isal
Port
folio
and
Ris
k A
naly
sis
(SA
P
S2,S
19,S
24,S
30 )
Iden
tify P
ote
ntia
l E
xplo
ratio
n T
arg
ets
Acquire L
eases a
nd L
icenses
(SA
PS
2 )
Surv
eyin
g,
Posi
tionin
g &
Evalu
atio
n
Exp
lora
tion a
nd A
ppra
isal D
rilli
ng f
or
Boundary
Dete
rmin
atio
n(S
AP
S29 )
Build
Reserv
oir M
odels
E&
P C
on
tract
Man
ag
em
en
t
JO
A/P
SC
Str
ate
gic
Pla
nnin
g(S
AP
S2
,S1
9,S
24
)
JO
A/P
SC
Op
port
unity A
naly
sis
(SA
P
S24 )
JO
A/P
SC
Develo
pm
ent
(SA
PS
2,S
24
)
Ventu
re E
quity
Tra
din
g(S
AP
S2,S
24
)
Join
t V
entu
re M
anagem
ent(S
AP
S2
,S2
4 )
PS
C M
anagem
ent(S
AP
S2,S
24 )
Thir
d P
art
y D
rilli
ng C
ontr
act
Managem
ent(S
AP
S2
)
Thir
d P
art
y D
rilli
ng C
ontr
act
Develo
pm
ent
(SA
PS
29
)
Liq
uid
an
d G
as P
rod
ucti
on
Well
Mappin
g(S
AP
S25 )
Capacity
Managem
ent(S
AP
S25
P6
)
Pro
duct
ion E
xecution
(SA
PS
25
P6
)
Ca
ptu
re F
ield
Da
ta(S
AP
S25
P6 )
Volu
me D
ete
rmin
ation
(SA
PS
25
P6
)
Monitor
Reserv
oir
Model
Environm
enta
l C
om
plia
nce H
ealth a
nd
Sa
fety
(SA
PS
4 )
Em
issi
ons M
anagem
ent
(SA
PS
4,S
28 )
Secondary
and T
ert
iary
Recovery
Deple
tion P
lannin
g
Well
Abandonm
ent
& S
ite R
esto
ratio
n(S
AP
S2,S
4 )
All
ocati
on
an
d S
ett
lem
en
t
Contr
actu
al A
llocatio
n(S
AP
S2,S
25
P6
)
Ow
ners
hip
Allo
catio
n(S
AP
S2,S
25
P6
)
Lease F
uel V
alu
atio
n(S
AP
S25 )
Revenue A
ccountin
g(S
AP
S2
5 )
Gas P
lant
Acco
unting
Regula
tory
Report
ing
(SA
PS
25 )
Reserv
es A
ccountin
g a
nd R
eport
ing
Upstr
eam
Su
pp
liers
&P
art
ners
Cu
sto
me
rs&
Ch
an
nels
Exp
lora
tio
n &
Ap
pra
isal
Develo
pm
en
t &
Pro
du
cti
on
Hyd
roca
rbo
nS
up
ply
& G
as
Tra
nsm
issio
n
Re
fin
ing
&M
an
ufa
ctu
rin
gP
rim
ary
Dis
trib
uti
on
Term
inal
Man
ag
em
en
tS
eco
nd
ary
Dis
trib
uti
on
Co
mm
erc
ial
Sa
les
& R
eta
ilin
g
SA
P P
rodu
ct
Av
ail
able
SA
P P
rod
uct
Av
ail
able
wit
h F
utu
re R
ele
ases
Futu
re F
ocu
sP
art
ner
Pro
du
ct
Av
ail
ab
leP
art
ner P
rod
uct
Av
ail
ab
le w
ith
Futu
re R
ele
ases
Up
str
eam
SA
P A
G20
07
, 7
Bu
lk S
up
ply
Ch
ain
Pla
nn
ing
an
d
Op
tim
izati
on
Dem
and P
lannin
g &
Fore
casting
(SA
PS
2,S
23
) Supply
Pla
nnin
g &
Sourc
ing
(SA
PS
2,S
23 )
Tra
de P
lannin
g(S
AP
S2
,S2
3 )
Allo
catio
n P
lannin
g(S
AP
S2
,S2
3 )
Exc
hanges &
Term
inalli
ng
Pla
nnin
g(S
AP
S2,S
23
)
Bulk
Schedule
/ P
rogra
mP
lannin
g(S
AP
S2,S
23 )
Invento
ry P
lannin
g(S
AP
S2
,S2
3 )
Bulk
Tra
nsport
atio
nP
lannin
g(S
AP
S2,S
23 )
Str
ate
gic
Pla
nnin
g(S
AP
S2,S
23
P4
)
Bu
lk S
up
ply
Ch
ain
Op
era
tio
ns a
nd
Sch
ed
ulin
g
Bulk
Marine V
oyage
Schedulin
g(S
AP
S23 )
Bulk
Batc
hed P
ipelin
eS
chedulin
g(S
AP
S23 )
Bulk
Opera
tional
Invento
ry M
anagem
ent
(SA
PS
23
P5 )
Contr
act O
pera
tions
Managem
ent(S
AP
S2
3 )
Bulk
Supply
Chain
Monitoring &
Contr
ol
(SA
PS
23
)E
xport
/ Im
port
Com
plia
nce
Managem
ent(S
AP
S16,S
17,S
23 )
Bulk
Schedule
Managem
ent(S
AP
S2
3 )
Bulk
Rail
Schedulin
g(S
AP
S2
3 )
Bulk
Contin
uous (
non-
Batc
hed)
Pip
elin
eS
chedulin
g(S
AP
S23 )
Exc
hanges &
Term
inalli
ng
Opera
tions
Managem
ent(S
AP
S2
3 )
Fre
ight
Managem
ent
(SA
PS
23
)A
llocatio
n M
anagem
ent
(SA
PS
23
)
Bu
lk S
up
ply
Ch
ain
Execu
tio
n a
nd
Sett
lem
en
t
Custo
dy T
ransfe
rM
anagem
ent(S
AP
S23
P5
)
Inve
nto
ry U
pd
ate
&M
anagem
ent(S
AP
S23
P5
)
Bulk
Movem
ent In
voic
ing
& S
ettle
ment
(SA
PS
23
)
Invento
ry V
alu
atio
nU
pdate
& M
anagem
ent
(SA
PS
23
)A
llocation P
rocessin
g(S
AP
S2
3 )
Exc
hanges &
Term
inalli
ng
Exe
cution
and S
ettle
ment(S
AP
S23
P5
)
Hydro
carb
on Q
uantit
yC
onvers
ion
(SA
PS
23
)
Invento
ry R
econci
liatio
n
(SA
PS
23
P5 )
Exc
hanges &
Term
inalli
ng
Reconcili
ation
(SA
PS
23
P5
)
Custo
ms E
xecution
Managem
ent(S
AP
S17,S
23 )
Bu
lk S
up
ply
Ch
ain
Rep
ort
ing
an
d A
naly
tics
Bulk
Movem
ent
Pla
nned
/ A
ctu
al A
naly
ses
(SA
P
S2
,S2
3 )
Bu
lk M
ove
men
t P
rofit
/Loss A
naly
ses
(SA
P
S2,S
23
P2
)
Pla
nnin
g F
ore
cast
&A
ctu
als
Analy
ses
(SA
P
S2
,S2
3 )
Exc
hange B
ala
nce
Report
ing
(SA
PS
2,S
23
)
Invento
ry A
naly
ses
(SA
P
S2
,S2
3 )
Tra
din
g A
naly
ses
(SA
P
S2,S
23
P2
)
Contr
act
Perf
orm
ance
Analy
ses
(SA
PS
2,S
23 )
Tra
nsport
ation
Perf
orm
ance A
naly
ses
(SA
PS
2,S
23
)
Bulk
Supply
Chain
Tax
Report
ing
(SA
PS
2,S
23
)
Asse
t U
tiliz
ation
Analy
ses
(SA
PS
2,S
23 )
Ph
ysic
al O
il a
nd
Gas
Co
mm
od
ity T
rad
ing
Deal C
aptu
reM
anagem
ent(S
AP
S2
P2
)
Tra
de C
ontr
act
Managem
ent(S
AP
S2,S
23
P2
)
Positi
on M
anagem
ent
(Lo
ng/S
hort
; M
tMetc
)
(SA
PS
2P
2 )
Po
rtfo
lio &
Str
ate
gy
Mgm
t(S
AP
S2
P2
)
Tra
din
g C
om
modity
Pri
cing
(SA
PS
2,S
23
P2
)
Exp
ort
/ Im
port
Com
plia
nce
Managem
ent(S
AP
S2
,S1
6,S
17
)
Oil a
nd
Gas P
ap
er
Tra
din
g a
nd
Ris
k
Man
ag
em
en
t
Ris
k A
ssesm
entand
Evalu
atio
n(S
AP
S2,S
6
P2
)
Deal C
aptu
reM
anagem
ent
(paper)
(SA
PS
2,S
6P
2 )
Paper
Contr
act
Managem
ent(S
AP
S2,S
6P
2 )
Po
rtfo
lio &
Str
ate
gy
Managem
ent(S
AP
S2,S
6P
2 )
Tre
asury
& F
inancia
lM
anagem
ent(S
AP
S2,S
6 )
Sup
ply
, T
ransm
issio
n &
Tra
din
g
Su
pp
liers
&P
art
ners
Cu
sto
me
rs&
Ch
an
nels
Exp
lora
tio
n &
Ap
pra
isal
Develo
pm
en
t &
Pro
du
cti
on
Hyd
roca
rbo
nS
up
ply
& G
as
Tra
nsm
issio
n
Re
fin
ing
&M
an
ufa
ctu
rin
gP
rim
ary
Dis
trib
uti
on
Term
inal
Man
ag
em
en
tS
eco
nd
ary
Dis
trib
uti
on
Co
mm
erc
ial
Sa
les
& R
eta
ilin
g
SA
P P
rodu
ct
Av
ail
able
SA
P P
rod
uct
Av
ail
able
wit
h F
utu
re R
ele
ases
Futu
re F
ocu
sP
art
ner
Pro
du
ct
Av
ail
ab
leP
art
ner P
rod
uct
Av
ail
ab
le w
ith
Futu
re R
ele
ases
Su
pp
ly, T
ran
sm
issio
n &
Tra
din
g
SA
P A
G20
07
, 8
Refi
nin
g O
pera
tio
ns
Dem
and P
lannin
g(S
AP
S2 )
Cru
de &
Feedsto
ck Inbound P
rocessin
g(S
AP
S2
)
Refinery
Pro
duct
ion P
lannin
g &
Schedulin
g
Refined P
roduct O
utb
ound P
rocessin
g(S
AP
S2
)
Sem
i-finis
hed P
roducts
Ble
ndin
g(S
AP
S2
)
Em
issi
ons M
anagem
ent
(SA
PS
28
)
Lu
bes
Man
ufa
ctu
rin
g O
pera
tio
ns
Supply
Pla
n &
Sourc
ing
(SA
PS
10
)
Supply
Chain
Monito
ring a
nd C
ontr
ol(
SA
PS
10,S
19
)
Inbound P
rocessin
g for
Base O
ils a
nd A
dditi
ves
(SA
PS
2,S
10 )
Lubes P
roductio
n P
lannin
g(S
AP
S2,S
10 )
Lubes P
roductio
n S
chedulin
g(S
AP
S2,S
10
)
Lubes B
lendin
g &
Packa
gin
g(S
AP
S2,S
10 )
Ware
housi
ng a
nd S
tora
ge
(SA
PS
2,S
10
)
Outb
ound P
rocessin
g o
f F
inis
hed P
roducts
(SA
PS
2,S
10
)
Qualit
y A
ssu
rance a
nd C
ontr
ol(S
AP
S2,S
10
)
Refi
nin
g &
Man
ufa
cturi
ng
Su
pp
liers
&P
art
ners
Cu
sto
me
rs&
Ch
an
nels
Exp
lora
tio
n &
Ap
pra
isal
Develo
pm
en
t &
Pro
du
cti
on
Hyd
roca
rbo
nS
up
ply
& G
as
Tra
nsm
issio
n
Re
fin
ing
&M
an
ufa
ctu
rin
gP
rim
ary
Dis
trib
uti
on
Term
inal
Man
ag
em
en
tS
eco
nd
ary
Dis
trib
uti
on
Co
mm
erc
ial
Sa
les
& R
eta
ilin
g
SA
P P
rodu
ct
Av
ail
able
SA
P P
rod
uct
Av
ail
able
wit
h F
utu
re R
ele
ases
Futu
re F
ocu
sP
art
ner
Pro
du
ct
Av
ail
ab
leP
art
ner P
rod
uct
Av
ail
ab
le w
ith
Futu
re R
ele
ases
Refi
nin
g &
Man
ufa
ctu
rin
g
SA
P A
G20
07
, 9
Mark
eti
ng
Pla
nn
ing
an
d
Execu
tio
n
Custo
mer
Pro
fita
bili
tyA
naly
sis
(SA
P
S2,S
8 )
Mark
eting P
lannin
gand B
udgeting
(SA
P
S8
)C
am
paig
nP
lannin
g a
nd
Execution
(SA
P
S8
)
Custo
mer
Segm
enta
tion
(SA
PS
8 )
Surv
eyin
gC
ust
om
ers
with
Inte
ractio
nC
ente
r(S
AP
S8
)
Cam
paig
nM
onitoring a
nd
Analy
sis
(SA
PS
8 )
Lead P
rocessin
g(S
AP
S8
)
Lead A
naly
sis
(SA
PS
8 )
Analy
zing lo
cal
data
with
Mobile
Clie
nt(S
AP
S8
)
Sale
s P
lan
nin
g
an
d A
cco
un
t
Man
ag
em
en
t
Sale
s P
lannin
gand F
ore
castin
g(S
AP
S8
)
Sale
s P
ipelin
e a
nd
Funnel A
naly
sis
(SA
PS
8 )
Sale
s P
erf
orm
ance
Analy
sis
(SA
PS
8 )
Account
Pro
cessin
g(S
AP
S8
)
Activ
ityP
rocessin
g(S
AP
S8
)
Account
Analy
sis
(SA
PS
8 )
An
aly
tics for
Fie
ld S
ale
s F
orc
e(S
AP
S8
)
Op
po
rtu
nit
y t
o
Cash
Activ
ityP
rocessin
g(S
AP
S8
)
Opport
unity
Pro
cessin
g(S
AP
S8
)
Inquir
yP
rocessin
g(S
AP
S2
,S2
2 )
Quota
tion
Pro
cessin
g(S
AP
S2,S
8 )
Contr
act
Pro
cessin
g(S
AP
S2,S
20,S
8,S
22 )
Sale
s O
rder
Pro
cessin
g(S
AP
S2,S
8,S
22 )
In-
and O
utb
ound
Tele
sale
s(S
AP
S8
,S2
2 )
E-C
om
merc
eS
ale
s O
rder
Pro
cessin
g(S
AP
S2,S
8 )
(…)
Cu
sto
mer
Serv
ice
Custo
mer
Serv
ice
Inte
ractio
nC
ente
r(S
AP
S8
)
Info
rmation H
elp
Desk
(SA
PS
8 )
Liv
e W
eb
Colla
bora
tion
(SA
PS
8 )
Self-S
erv
ice
Support
thro
ugh
FA
Q a
nd
Solu
tion S
earc
h(S
AP
S8
)
Com
pla
ints
Pro
cessin
g(S
AP
S2,S
8 )
Com
pla
ints
and
Retu
rns
Analy
sis
(SA
PS
8 )
Serv
ice
Perf
orm
ance
Analy
sis
(SA
PS
8 )
Term
inal
Man
ag
em
en
t
Physic
al S
tock
Monitoring
(SA
P
S2,S
8 )
Physic
al S
tock
and B
ook S
tock
Reconcili
ation
(SA
PS
8 )
Share
d D
epot
Handlin
g(S
AP
S8 )
Reple
nis
hm
ent
Pla
nnin
g(S
AP
S22 )
Supplie
rM
anaged
Invento
ryP
rocessin
g
Hydro
carb
on
Qu
antity
Convers
ion
(SA
P
S8
)
Term
inal
Auto
mation
(SA
P
S8
P5
)
Hyd
rocarb
on
Pro
du
cts
Tra
nsp
ort
ati
on
Bulk
Tra
nsport
ation
Pla
nnin
g(S
AP
S8
,S2
2 )
Bulk
Tra
nsport
ation
Execution
(SA
P
S8
,S2
2 )
Packaged
Pro
duct
sT
ransport
ation
Pla
nnin
g(S
AP
S2
) Packaged
Pro
duct
sT
ransport
ation
Execution
(SA
P
S2
)
Fre
ight
Cost
Handlin
g(S
AP
S2,S
8 )
Bulk
Ship
ment
Report
ing
(SA
P
S8
)
(…)
Serv
ice S
tati
on
Fu
el
Man
ag
em
en
t
Sta
tion F
uel
Pri
cing
(SA
PS
8 )
Fuel B
ook S
tock
Managem
ent
(SA
PS
8 )
Fuel T
ank
Managem
ent
and
Invento
ryR
econcili
ation
(SA
PS
8 )
Paym
ent
Card
Sett
lem
ent
(SA
P
S8
)
Sta
tion D
eale
rS
ett
lem
ent
(SA
P
S8
)
Co
nven
ien
ce
Reta
ilin
g
Cate
gory
Pla
nnin
g a
nd
Analy
tics
Assort
ment
Managem
ent
Physic
al
Invento
ry
Sto
reR
eple
nis
hm
ent
Supply
Chain
Vis
ibili
ty &
Tra
ckin
g
Reta
il P
rici
ng
Pro
motion
Managem
ent
Sto
re P
rom
otion
Managem
ent
Merc
handis
eD
istr
ibutio
n
Cu
stom
er
Loyalty
Analy
sis
PO
S D
ata
Analy
tics
Data
Dow
nlo
ad
Data
Uplo
ad
Cate
gory
Pla
nnin
g &
Analy
tics
Dow
nstr
eam
Mark
eti
ng &
Reta
ilin
g
Su
pp
liers
&P
art
ners
Cu
sto
me
rs&
Ch
an
nels
Exp
lora
tio
n &
Ap
pra
isal
Develo
pm
en
t &
Pro
du
cti
on
Hyd
roca
rbo
nS
up
ply
& G
as
Tra
nsm
issio
n
Re
fin
ing
&M
an
ufa
ctu
rin
gP
rim
ary
Dis
trib
uti
on
Term
inal
Man
ag
em
en
tS
eco
nd
ary
Dis
trib
uti
on
Co
mm
erc
ial
Sa
les
& R
eta
ilin
g
SA
P P
rodu
ct
Av
ail
able
SA
P P
rod
uct
Av
ail
able
wit
h F
utu
re R
ele
ases
Futu
re F
ocu
sP
art
ner
Pro
du
ct
Av
ail
ab
leP
art
ner P
rod
uct
Av
ail
ab
le w
ith
Futu
re R
ele
ases
Do
wn
str
eam
Mark
eti
ng
& R
eta
ilin
g
SA
P A
G2007
, 10
Mark
eti
ng
Pla
nn
ing
an
d
Execu
tio
n
Sale
s P
lan
nin
g
an
d A
cco
un
t
Man
ag
em
en
t
Op
po
rtu
nit
y t
o
Cash
(…contin
ued)
Deliv
ery
Pro
cessin
g(S
AP
S2,S
8 )
Bill
ing
(SA
P
S2,S
8 )
Opport
unity
Analy
sis
(SA
PS
8 )
Contr
act
Analy
sis
(SA
PS
8 )
Sale
s Q
uota
tion
and O
rder
Analy
sis
(SA
PS
8 )
Managin
gC
ata
log C
onte
nt
(SA
PS
8 )
Cu
sto
mer
Serv
ice
Term
inal
Man
ag
em
en
t
Hyd
rocarb
on
Pro
du
cts
Tra
nsp
ort
ati
on
(…contin
ued)
Fle
et
Managem
ent
(SA
PS
2 )
Tour
Pla
nnin
g(S
AP
S2
2 )
Data
Colla
tion
(SA
PS
22
)
Exp
ort
Contr
ol
(SA
PS
16
)
Serv
ice S
tati
on
Fu
el
Man
ag
em
en
t
Co
nven
ien
ce
Reta
ilin
g
Dow
nstr
eam
Mark
eti
ng &
Reta
ilin
g
Su
pp
liers
&P
art
ners
Cu
sto
me
rs&
Ch
an
nels
Exp
lora
tio
n &
Ap
pra
isal
Develo
pm
en
t &
Pro
du
cti
on
Hyd
roca
rbo
nS
up
ply
& G
as
Tra
nsm
issio
n
Re
fin
ing
&M
an
ufa
ctu
rin
gP
rim
ary
Dis
trib
uti
on
Term
inal
Man
ag
em
en
tS
eco
nd
ary
Dis
trib
uti
on
Co
mm
erc
ial
Sa
les
& R
eta
ilin
g
SA
P P
rodu
ct
Av
ail
able
SA
P P
rod
uct
Av
ail
able
wit
h F
utu
re R
ele
ases
Futu
re F
ocu
sP
art
ner
Pro
du
ct
Av
ail
ab
leP
art
ner P
rod
uct
Av
ail
ab
le w
ith
Futu
re R
ele
ases
Do
wn
str
eam
Mark
eti
ng
& R
eta
ilin
g
SA
P A
G2007
, 11
Age
nda
SA
P O
il a
nd
Gas s
olu
tio
n m
ap
Co
mp
on
en
ts o
f O
il a
nd
Ga
s
Co
mm
on
bu
sin
es
s p
roc
es
s f
low
s -
Do
wn
str
ea
m
Co
mp
an
ies
us
ing
SA
P O
il a
nd
Ga
s
Ho
w o
the
r o
il c
om
pa
nie
s a
re b
en
efi
tin
g
Syste
m w
alk
thro
ug
h w
ith
so
me s
cen
ari
os
SA
P A
G2007
, 12
Hig
h L
evel
com
pon
ents
of
SA
P O
il a
nd G
as
SA
P O
il a
nd
Ga
s-
Pro
du
cti
on
an
d R
ev
en
ue
Ac
co
un
tin
g (
PR
A)
SA
P O
il a
nd
Gas-
Rem
ote
Lo
gis
tics M
an
ag
em
en
t (R
LM
)
SA
P O
il a
nd
Ga
s –
Tra
de
rs a
nd
Sc
he
du
ler’
s W
ork
be
nc
h (
TS
W)
SA
P O
il a
nd
Gas –
IS-O
il D
ow
nstr
eam
(IS
-Oil)
SA
P O
il a
nd
Gas-
Serv
ice S
tati
on
Reta
ilin
g (
SS
R)
SA
P A
G2007
, 13
IS –
Oil D
ow
nstr
eam
Hy
dro
ca
rbo
n P
rod
uc
ts M
an
ag
em
en
t (H
PM
)
Tari
ffs, D
uti
es a
nd
Perm
its (
TD
P)
Exch
an
ge
s (
EX
G)
Tra
ns
po
rta
tio
n a
nd
Dis
trib
uti
on
(T
D)
Ma
rketi
ng
, A
cc
ou
nti
ng
an
d P
ric
ing
(M
AP
)
Mark
eti
ng
, C
on
tracts
an
d O
rder
En
try (
MC
OE
)
Mark
eti
ng
Reta
il N
etw
ork
(M
RN
)
Bu
lk D
istr
ibu
tio
n R
eq
uir
em
en
t P
lan
nin
g (
BD
RP
)
SA
P A
G2007
, 14
Hydro
carb
on P
rod
ucts
Mana
gem
ent
(HP
M)
Oil s
pecif
ic d
ata
in
th
e m
ate
rial m
aste
r
Oil
qu
an
tity
co
nv
ers
ion
Ga
s q
ua
nti
ty c
on
ve
rsio
n
Oil
an
d g
as
qu
an
tity
co
nv
ers
ion
in
th
e P
urc
ha
sin
g c
yc
le
Oil a
nd
gas q
uan
tity
co
nvers
ion
in
th
e S
ale
s c
ycle
Calc
ula
tio
n o
f b
ase q
uan
titi
es a
nd
wate
r
Gain
s a
nd
lo
sse
s in
tra
nsfe
rs
Sil
o M
an
ag
em
en
t
SA
P A
G2007
, 15
Ta
riff
s,
Duti
es a
nd
Pe
rmit
s
(TD
P)
Oil s
pecif
ic d
ata
in
th
e m
ate
rial m
aste
r
Excis
e d
uty
pro
cessin
g w
ith
in t
he s
ale
s a
nd
pu
rch
ase c
ycle
Excis
e d
uty
pro
cessin
g f
or
inn
er-
co
mp
an
y g
oo
ds m
ovem
en
ts (
excis
e d
uty
calc
ula
tio
n f
or
mate
rial th
at
is m
oved
betw
een
tw
o p
lan
ts w
ith
vari
ou
s t
ax r
ate
s).
Ex
cis
e d
uty
fo
r p
rod
uc
tio
n o
rde
rs
Calc
ula
tio
n a
nd
po
sti
ng
of
ex
cis
e d
uty
lia
bil
itie
s a
nd
cla
ims
fo
r g
oo
ds
mo
vem
en
tso
f d
uti
ab
le m
ate
ria
l.
Th
e u
se o
f severa
l excis
e d
uty
rate
s f
or
a m
ate
rial
Th
e r
evalu
ati
on
of
inven
tori
es a
fter
excis
e d
uty
rate
ch
an
ges
Lic
en
ses f
or
excis
e d
uty
(E
D)
red
ucti
on
s a
nd
exem
pti
on
s
Sp
lit
inv
en
tory
ma
na
gem
en
t o
f th
e E
D p
ort
ion
an
d t
he
ne
t p
ric
e o
f a
ma
teri
al
A d
ata
po
ol
for
cre
ati
ng
re
po
rts
SA
P A
G2007
, 16
Ex
cha
ng
es (
1)
SA
P A
G2007
, 17
Ex
cha
ng
es (
2)
Ex
ch
an
ge
ag
ree
me
nt
wit
h d
iffe
ren
t o
il c
om
pa
nie
s
Ex
ch
an
ge
da
ta f
low
Te
rmin
all
ing
for
thir
d p
art
y t
hro
ug
hp
ut
Lo
gic
al
Inve
nto
ry A
dju
stm
en
t (L
IA)
Ne
ttin
g
Fe
es
Qu
an
tity
Sc
he
du
le
Re
po
rtin
g a
nd
ev
alu
ati
on
s
SA
P A
G2007
, 18
Tra
nsport
ati
on a
nd D
istr
ibuti
on (
TD
) (1
)
SA
P A
G2007
, 19
Tra
nsport
ati
on a
nd D
istr
ibuti
on (
TD
) (2
)
Tra
ns
po
rta
tio
n a
nd
Dis
trib
uti
on
(T
D)
ap
pli
ca
tio
n a
rea
co
ve
rs t
he
log
isti
cs
ac
tivit
ies
re
late
d t
o:
De
liv
ery
of
pro
du
ct
fro
m a
de
live
rin
g p
lan
t to
a c
us
tom
er
Tra
ns
fer
of
pro
du
ct
be
twe
en
tw
o c
om
pan
y-o
wn
ed
lo
ca
tio
ns
Re
ce
ipt
of
pu
rch
as
ed
pro
du
ct
fro
m a
ve
nd
or
Th
es
e a
cti
vit
ies
are
ca
rrie
d o
ut
ac
ross
th
e p
roc
es
se
s o
f
sc
he
du
lin
g, lo
ad
co
nfi
rma
tio
n, a
nd
de
live
ry c
on
firm
ati
on
.
On
e o
f th
e m
os
t u
sed
fe
atu
res
in
th
e e
nti
re I
S O
il s
uit
e
SA
P A
G2007
, 20
Tra
nsport
ati
on a
nd D
istr
ibuti
on (
TD
) (3
)
Va
rio
us
ele
me
nts
of
the
TD
ap
pli
ca
tio
n a
rea
are
as
fo
llo
ws
:
Ve
hic
les
Dri
vers
Ra
ck
Me
ters
Co
mp
ati
bilit
y C
he
ck
ing
Sh
ipm
en
t d
oc
um
en
ts a
nd
sh
ipm
en
t c
os
t p
roc
es
sin
g
Sc
he
du
lin
g,
loa
din
g c
on
firm
ati
on
s a
nd
de
liv
ery
co
nfi
rma
tio
ns
Tra
ns
po
rta
tio
n p
lan
nin
g i
nte
rfa
ce
s
Te
rmin
al
au
tom
ati
on
s s
ys
tem
in
terf
ac
es
Inte
rfa
ce
fo
r d
eli
ve
ry c
on
firm
ati
on
pro
ce
ss
ing
Sh
ipm
en
t p
lan
nin
g w
ork
be
nc
h
SA
P A
G2007
, 21
Mark
eti
ng, A
cco
unti
ng a
nd P
ricin
g (
MA
P)
Va
rio
us
ele
me
nts
of
the
MA
P a
pp
lic
ati
on
are
a a
re a
s f
oll
ow
s :
Co
ntr
ac
t p
ric
ing
Cu
mu
lati
ve
co
ntr
ac
t c
all
-off
pri
cin
g
Cu
sto
me
r p
ric
e l
ists
De
fau
lt p
ric
ing
da
tes
He
ad
off
ice
an
d b
ran
ch
le
ve
l p
ric
ing
Lo
ca
tio
n f
lexib
le p
ric
ing
us
ing
th
e d
iffe
ren
tia
l re
fere
nc
e c
od
e (
DR
C)
Tim
e p
ric
ing
Gro
ss
an
d n
et
vo
lum
e p
ric
ing
Fo
rmu
la a
nd
ave
rag
e p
ric
ing
Dif
fere
nti
al in
vo
icin
g
Ori
gin
, d
es
tin
ati
on
, a
nd
ex
tern
al
da
ta i
n t
he
sa
les
an
d p
urc
ha
sin
g
cyc
le
Co
nd
itio
na
l e
xc
lus
ion
(h
igh
es
t p
ric
es
)
Alt
ern
ati
ve
pri
cin
g d
ate
at
inv
oic
ing
Ex
tern
al
qu
ota
tio
n i
nv
oic
e
Fiv
e-d
ec
ima
l p
ric
ing
Ad
dit
ion
al
ma
teri
al
da
ta i
n a
n i
nvo
ice
SA
P A
G2007
, 22
Mark
eti
ng, C
ontr
acts
an
d O
rder
Entr
y (
MC
OE
) (1
)
SA
P A
G2007
, 23
Mark
eti
ng, C
ontr
acts
an
d O
rder
Entr
y (
MC
OE
) (2
)
Va
rio
us
ele
me
nts
of
the
MC
OE
ap
pli
ca
tio
n a
rea
are
as
fo
llo
ws
:
IS O
il F
as
t O
rde
r E
ntr
y
Org
an
iza
tio
na
l d
ata
as
a d
efa
ult
pa
rtn
er
fun
cti
on
Co
nta
ct
pe
rso
n d
eta
ils
Ite
m c
ate
go
ry r
e d
ete
rmin
ati
on
Au
tom
ati
c P
lan
t d
ete
rmin
ati
on
Ex
cis
e d
uty
Re
str
icti
on
s f
or
co
ntr
ac
t c
all o
ffs
Fin
al
De
live
ry in
dic
ato
r
SA
P A
G2007
, 24
Age
nda
SA
P O
il a
nd
Gas s
olu
tio
n m
ap
Co
mp
on
en
ts o
f O
il a
nd
Ga
s
Co
mm
on
bu
sin
es
s p
roc
es
s f
low
s -
Do
wn
str
ea
m
Co
mp
an
ies
us
ing
SA
P O
il a
nd
Ga
s
Ho
w o
the
r o
il c
om
pa
nie
s a
re b
en
efi
tin
g
Syste
m w
alk
thro
ug
h w
ith
so
me s
cen
ari
os
SA
P A
G2007
, 25
Dow
nstr
eam
pro
cess –
dis
patc
h o
f oil
pro
ducts
fro
m d
ep
ot
Sale
s o
rder
is c
reate
d f
or
a c
usto
mer-
cre
dit
or
cas
h s
ale
s
Delivery
ord
er
is c
reate
d f
or
the s
ale
s o
rder
Cre
ati
on
of
an
IS
-O
il T
D s
hip
me
nt
Lo
ad
ing
of
pro
du
ct
in t
he
ta
nk
er
in v
ari
ou
s c
om
pa
rtm
en
ts
De
liv
ery
at
cu
sto
me
r lo
ca
tio
n a
nd
de
liv
ery
co
nfi
rma
tio
n o
f th
e
actu
al q
uan
tity
delivere
d
Up
da
tes
in
th
e S
AP
sy
ste
m d
uri
ng
all
th
e t
ran
sa
cti
on
s
SA
P A
G2007
, 26
Pro
cess –
Ste
p 1
: C
reati
on o
f a s
ale
s o
rder
SA
P A
G2007
, 27
Pro
cess –
Ste
p 2
: C
he
ckin
g s
tatu
s o
f sale
s o
rder
SA
P A
G2007
, 28
Pro
cess –
Ste
p 3
: S
toc
k o
verv
iew
pri
or
to d
eli
very
SA
P A
G2007
, 29
Pro
cess –
Ste
p 4
: C
reati
on o
f a d
eli
very
SA
P A
G2007
, 30
Pro
cess –
Ste
p 5
: C
reati
on o
f a s
hip
ment
SA
P A
G2007
, 31
Pro
cess –
Ste
p 6
: C
om
part
ment
pla
nnin
g f
or
truck
SA
P A
G2007
, 32
Pro
cess
–S
tep 7
: S
tart
of
loa
din
g c
onfi
rmati
on
SA
P A
G2007
, 33
Pro
cess
–S
tep 8
: S
tart
of
loa
din
g c
onfi
rmati
on
SA
P A
G2007
, 34
Pro
ce
ss –
Ste
p 9
: O
il q
ua
nti
ty c
alc
ula
tio
ns –
qu
an
tity
co
nve
rsio
ns
SA
P A
G2007
, 35
Pro
cess
–S
tep 1
0:
Confi
rmati
on o
f lo
adin
g o
n t
ruck
SA
P A
G2007
, 36
Pro
cess
–S
tep 1
1:
Sto
ck o
verv
iew
(in
tra
nsit
)
SA
P A
G2007
, 37
Pro
ce
ss –
Ste
p 1
2: S
tatu
s o
f d
elive
ry a
fte
r lo
ad
ing
co
nfi
rma
tio
n
SA
P A
G2007
, 38
Pro
cess –
Ste
p 1
3:
Do
cum
ents
cre
ate
d i
n t
he s
yste
m
SA
P A
G2007
, 39
Pro
cess –
Ste
p 1
4:
Co
nfi
rmati
on o
f deli
very
to c
usto
mer
SA
P A
G2007
, 40
Pro
ce
ss –
Ste
p 1
5: S
tatu
s o
f sh
ipm
en
t a
fte
r C
on
firm
ati
on
of
de
live
ry t
o c
usto
me
r
SA
P A
G2007
, 41
Pro
ce
ss –
Ste
p 1
6:
Tra
ck
ing
of
de
live
ry s
tatu
s
SA
P A
G2007
, 42
Pro
ce
ss –
Ste
p 1
7: M
ate
ria
l d
oc
um
en
ts a
fte
r d
elive
ry c
on
firm
ati
on
SA
P A
G2007
, 43
Pro
ce
ss –
Ste
p 1
8:
Ac
co
un
tin
g d
oc
um
en
ts a
fte
r d
elive
ryc
on
firm
ati
on
SA
P A
G2007
, 44
Age
nda
SA
P O
il a
nd
Gas s
olu
tio
n m
ap
Co
mp
on
en
ts o
f O
il a
nd
Ga
s
Co
mm
on
bu
sin
es
s p
roc
es
s f
low
s -
Do
wn
str
ea
m
Co
mp
an
ies
us
ing
SA
P O
il a
nd
Ga
s
Ho
w o
the
r o
il c
om
pa
nie
s a
re b
en
efi
tin
g
Syste
m w
alk
thro
ug
h w
ith
so
me s
cen
ari
os
SA
P A
G2007
, 45
Refe
ren
ces
SA
P A
G2007
, 46
Case S
tudy-
Reli
an
ce I
ndustr
ies
Relia
nce is t
he f
irst
private
secto
r In
dia
nF
ort
une
Glo
ba
l 500
com
pany
The G
roup's
activitie
s s
pa
n e
xplo
ration a
nd p
roduction (
E&
P)
of
oil
and g
as, re
finin
g a
nd m
ark
eting, p
etr
ochem
icals
(poly
este
r,poly
mers
, and inte
rmedia
tes),
textile
s, financia
l serv
ices a
nd
insura
nce,
po
wer,
tele
com
and info
com
mG
roup turn
over
exceeds U
S $
22 b
nR
elia
nce G
roup r
even
ue is e
qu
iva
lent
to a
bout
3.5
% o
f In
dia
'sG
DP
RIL
is th
e larg
est exp
lora
tio
n a
cre
age h
old
er
am
ong
the p
rivate
secto
r com
panie
s in I
nd
ia w
ith 3
0 d
om
estic e
xplo
ratio
n b
locks
coveri
ng a
n a
rea o
f about 3
00,0
00 s
q k
mT
he C
om
pany h
as t
he w
orl
d’s
larg
est
gra
ss r
oot
refine
ry in
the
world w
ith a
n insta
lled c
apa
city o
f 33 m
illio
n t
on
nes o
f cru
de
pro
cessin
g c
ap
abili
tyT
here
are
23 T
erm
inals
with p
resence a
ll acro
ss I
nd
ia f
or
dis
trib
ution o
f petr
o-p
roducts
all
over
India
Over
2000 r
eta
il outlets
all
over
India
curr
ently
SA
P A
G2007
, 47
Case S
tudy-
Reli
an
ce I
ndustr
ies I
mple
menta
tio
n
First
Imple
menta
tion f
or
Refinery
Busin
ess in F
ebru
ary
1999
Imple
menta
tion s
tart
ed d
uri
ng t
he c
onstr
uction p
hase o
f th
e
refinery
and G
o liv
e c
oin
cid
ed w
ith th
e g
oin
g liv
e o
f re
finin
g
opera
tions
Curr
ently liv
e a
t over
200 locations w
ithin
and o
uts
ide t
he
countr
y
Dedic
ate
d S
AP
core
gro
up o
f aro
und 2
00+
team
mem
bers
More
than 7
00 m
an y
ears
of
SA
P im
ple
menta
tion e
xp
erience
Expert
ise in m
ajo
r In
dustr
y v
ert
ica
ls
Oil
& G
as (
usin
g IS
Oil)
Insura
nce (
Usin
g IS
Insura
nce)
Petr
ochem
icals
Tele
com
Pow
er
Life S
cie
nces
SA
P A
G2007
, 48
Age
nda
SA
P O
il a
nd
Gas s
olu
tio
n m
ap
Co
mp
on
en
ts o
f O
il a
nd
Ga
s
Co
mm
on
bu
sin
es
s p
roc
es
s f
low
s -
Do
wn
str
ea
m
Co
mp
an
ies
us
ing
SA
P O
il a
nd
Ga
s
Ho
w o
the
r o
il c
om
pa
nie
s a
re b
en
efi
tin
g
Syste
m w
alk
thro
ug
h w
ith
so
me s
cen
ari
os
SA
P A
G2007
, 49
Busin
ess O
bje
cti
ves
Scen
ari
o:
Bu
sin
ess O
bje
cti
ves:
Allo
cati
on
an
d S
ett
lem
en
tIm
pro
vin
g R
eg
ula
tory
Co
mp
lian
ce
•Im
pro
ved
tra
nsp
are
ncy a
nd
au
dita
bili
tyof
act
iviti
es
•R
ed
uce
ris
ks o
f fine
s a
nd
pen
altie
s
Inc
rea
se
Sp
ee
d &
Eff
icie
nc
y
•A
uto
mate
-e
limin
ate
err
ors
du
e to
ma
nu
al p
roce
sse
s
Inc
rea
sin
g T
ran
sp
are
nc
y &
Ac
co
un
tab
ilit
y
•In
cre
ase
da
ta tra
nspa
ren
cy
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•R
ed
uce
ad
min
istr
ation
, im
pro
ve b
usin
ess p
roce
sse
s
Bu
lk S
up
ply
Ch
ain
Exe
cu
tio
n a
nd
Se
ttle
me
nt
Imp
rov
ing
Se
rvic
e D
elive
ry
•F
ast
er
acce
ss to
re
levan
t in
form
atio
n
Inc
rea
se
Sp
ee
d &
Eff
icie
nc
y
•A
uto
mate
-e
limin
ate
err
ors
du
e to
ma
nu
al p
roce
sse
s
Inc
rea
sin
g T
ran
sp
are
nc
y &
Ac
co
un
tab
ilit
y
•Im
pro
ve tra
nspa
ren
cy a
nd
aud
itab
ility
of a
ctivi
ties
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•A
uto
matio
n a
nd
sta
nd
ard
iza
tion
of
bu
sin
ess p
roce
sse
s
•R
ed
uce
tra
nsa
ctio
n c
ost
s
SA
P A
G2007
, 50
Busin
ess O
bje
cti
ves
Scen
ari
o:
Bu
sin
ess O
bje
cti
ves:
Bu
lk S
up
ply
Ch
ain
Op
era
tio
ns a
nd
Sc
hed
ulin
g
Incre
asin
g R
even
ue
•Im
pro
ve c
apa
city
utiliz
atio
n
Inc
rea
sin
g T
ran
sp
are
nc
y &
Ac
co
un
tab
ilit
y
•In
cre
ase
da
ta tra
nspa
ren
cy
•P
rovid
e d
ecis
ion
sup
po
rt
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•A
uto
matio
n a
nd
sta
nd
ard
iza
tion
of
bu
sin
ess p
roce
sse
s
•Lo
we
r lo
gis
tics c
ost
s
Bu
lk S
up
ply
Ch
ain
Pla
nn
ing
an
d
Op
tim
iza
tio
n
Inc
rea
se
Sp
ee
d &
Eff
icie
nc
y
•In
cre
ase
co
llab
ora
tion
(in
tern
ally
& e
xte
rna
lly
Incre
asin
g R
even
ue
•Im
pro
ve c
apa
city
utiliz
atio
n
Lo
weri
ng
Wo
rkin
g C
ap
ital
•S
ho
rten
ord
er-
to-c
ash
cyc
le
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•Lo
we
r lo
gis
tics c
ost
s
•R
ed
uce
in
vento
ry le
vels
Bu
lk S
up
ply
Ch
ain
Rep
ort
ing
an
d
An
aly
tic
s
Imp
rovin
g C
orp
ora
te S
trate
gy
•D
efin
itio
n a
nd
mon
ito
ring
of
a s
et of
targ
ets
fo
r bu
sin
ess a
ctiv
itie
s
Inc
rea
sin
g T
ran
sp
are
nc
y &
Ac
co
un
tab
ilit
y
•P
rovid
e d
ecis
ion
sup
po
rt
SA
P A
G2007
, 51
Busin
ess O
bje
cti
ves
Scen
ari
o:
Bu
sin
ess O
bje
cti
ves:
Co
nve
nie
nc
e R
eta
ilin
gIm
pro
vin
g C
usto
me
r S
erv
ice
•Im
pro
ve s
erv
ice
qu
alit
y
Incre
asin
g R
even
ue
•E
ffic
ient ca
mpa
ign
pla
nn
ing
an
d m
ana
ge
men
t
•Im
pro
ve c
ust
om
er
rete
ntion
and
lo
yalty
Lo
weri
ng
Wo
rkin
g C
ap
ital
•R
ed
uce
out-
of-
stock s
ituatio
n
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•A
uto
matio
n a
nd
sta
nd
ard
iza
tion
of
bu
sin
ess p
roce
sse
s
Cu
sto
me
r S
erv
ice
Imp
rovin
g C
usto
me
r S
erv
ice
•24
x7 c
usto
me
r se
lf-se
rvic
e
•B
ette
r se
rvic
e le
vels
•C
om
pla
int m
an
ag
em
ent a
nd
tra
cki
ng
•Im
pro
ve s
erv
ice
qu
alit
y
•P
rovid
e a
sin
gle
fa
ce
to
the
cu
sto
me
r
SA
P A
G2007
, 52
Busin
ess O
bje
cti
ves
Scen
ari
o:
Bu
sin
ess O
bje
cti
ves:
E&
P C
on
tra
ct
Ma
na
ge
me
nt
Imp
rovin
g C
usto
me
r S
erv
ice
•C
olla
bo
rate
with
bu
sin
ess p
art
ne
rs
Imp
rovin
g R
eg
ula
tory
Co
mp
lian
ce
•C
om
ply
with
futu
re a
cco
untin
g a
nd
reg
ula
tory
repo
rtin
g r
eq
uire
me
nts
Inc
rea
se
Sp
ee
d &
Eff
icie
nc
y
•A
uto
mate
-e
limin
ate
err
ors
du
e to
ma
nu
al p
roce
sse
s
Incre
asin
g S
ecu
rity
•Im
pro
ve d
ocu
men
t co
ntr
ol, in
teg
rity
and
re
tentio
n
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•Im
pro
ve a
cco
unting
pro
cesse
s
Ex
plo
rati
on
an
d A
pp
rais
al
Imp
rovin
g C
orp
ora
te S
trate
gy
•C
ap
ita
l bud
ge
ting
and
allo
ca
tion
pro
cess
•S
upp
ort
fo
r th
e s
trate
gic
pla
nn
ing
pro
cess
Inc
rea
se
Sp
ee
d &
Eff
icie
nc
y
•In
cre
ase
co
llab
ora
tion
(in
tern
ally
& e
xte
rna
lly
Incre
asin
g R
even
ue
•D
eve
lop
ne
w m
ark
ets
Inc
rea
sin
g T
ran
sp
are
nc
y &
Ac
co
un
tab
ilit
y
•A
ccura
tely
calc
ula
te p
roje
ct risks
SA
P A
G2007
, 53
Busin
ess O
bje
cti
ves
Scen
ari
o:
Bu
sin
ess O
bje
cti
ves:
Hyd
rocarb
on
Pro
du
cts
Tra
nsp
ort
ati
on
Imp
rov
ing
Se
rvic
e D
elive
ry
•F
ast
er
acce
ss to
re
levan
t in
form
atio
n
Inc
rea
sin
g T
ran
sp
are
nc
y &
Ac
co
un
tab
ilit
y
•In
cre
ase
da
ta tra
nspa
ren
cy
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•A
uto
matio
n a
nd
sta
nd
ard
iza
tion
of
bu
sin
ess p
roce
sse
s
•Lo
we
r lo
gis
tics c
ost
s
•In
teg
rate
pro
cesse
s a
cro
ss d
ivis
ion
s a
nd
fun
ctio
ns
Investm
en
t P
lan
nin
g,
De
sig
n &
Co
nstr
ucti
on
Ma
na
gin
g F
ixe
d A
sse
ts &
Re
so
urc
es
•M
inim
ize
in
vestm
ent
in o
pe
rating
fa
cili
tie
s
•Im
pro
ve p
hys
ica
l in
ven
tory
pro
cess
•Im
pro
ve r
etu
rn-o
n-in
vestm
ent (R
OI)
of fixed
asse
ts
•O
ptim
ize
cap
ita
l equ
ipm
en
t an
d a
sse
t utiliz
atio
n
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•R
ed
uce
tra
nsa
ctio
n c
ost
s
•Lo
we
r co
mm
un
icatio
ns e
xpen
se
s
•R
ed
uce
ad
min
istr
ation
, im
pro
ve b
usin
ess p
roce
sse
s
SA
P A
G2007
, 54
Busin
ess O
bje
cti
ves
Scen
ari
o:
Bu
sin
ess O
bje
cti
ves:
Liq
uid
an
d G
as P
rod
ucti
on
Imp
rovin
g C
orp
ora
te S
trate
gy
•P
rodu
ctio
n G
row
th
Imp
rovin
g R
eg
ula
tory
Co
mp
lian
ce
•N
ew
bu
sin
ess o
pp
ort
un
itie
s -
pa
rtic
ipa
te in
cutt
ing
ed
ge
"g
ree
n ta
gs"
or
"ca
rbo
ncre
dits"
mark
et
Inc
rea
sin
g T
ran
sp
are
nc
y &
Ac
co
un
tab
ilit
y
•Im
pro
vem
en
t of
regu
lato
ry c
om
plia
nce
Lo
weri
ng
Wo
rkin
g C
ap
ital
•Im
pro
ve c
apa
city
utiliz
atio
n
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•Im
pro
ve a
sse
t a
nd
ma
inte
na
nce
ma
na
ge
men
t
Lu
bes M
an
ufa
ctu
rin
g O
pera
tio
ns
Inc
rea
se
Sp
ee
d &
Eff
icie
nc
y
•S
pee
d in
no
vative
pro
du
cts / d
esi
gn
s to
ma
rke
t
Incre
asin
g R
even
ue
•Im
pro
ve c
apa
city
utiliz
atio
n
•M
axim
ize
pro
fita
bili
ty b
y p
rodu
ct
Lo
weri
ng
Wo
rkin
g C
ap
ital
•In
cre
ase
inve
nto
ry tu
rns
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•A
uto
matio
n a
nd
sta
nd
ard
iza
tion
of
bu
sin
ess p
roce
sse
s
SA
P A
G2007
, 55
Busin
ess O
bje
cti
ves
Scen
ari
o:
Bu
sin
ess O
bje
cti
ves:
Main
ten
an
ce O
pera
tio
ns a
nd
Lo
gis
tics
Ma
na
gin
g F
ixe
d A
sse
ts &
Re
so
urc
es
•O
ptim
ize
cap
ita
l equ
ipm
en
t an
d a
sse
t utiliz
atio
n
•R
ed
uce
do
wn
-tim
e
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•Im
pro
ve p
rocu
rem
ent p
roce
sse
s
Mark
eti
ng
Pla
nn
ing
an
d E
xecu
tio
nIn
cre
asin
g R
even
ue
•E
ffic
ient ca
mpa
ign
pla
nn
ing
an
d m
ana
ge
men
t
•E
xten
d m
ark
et sha
re
•Im
pro
ve c
ust
om
er
rete
ntion
and
lo
yalty
•M
axim
ize
pro
fita
bili
ty b
y c
usto
me
r
•D
eve
lop
ne
w m
ark
ets
Oil a
nd
Gas P
ap
er
Tra
din
g a
nd
Ris
k
Ma
na
ge
me
nt
Imp
rovin
g R
eg
ula
tory
Co
mp
lian
ce
•C
om
ply
with
futu
re a
cco
untin
g a
nd
reg
ula
tory
repo
rtin
g r
eq
uire
me
nts
•R
ed
uce
ris
ks b
y p
erm
ane
nt
com
plia
nce
tra
ckin
g w
ith
in
tern
al an
d e
xte
rna
lre
gu
latio
ns
Inc
rea
sin
g T
ran
sp
are
nc
y &
Ac
co
un
tab
ilit
y
•Im
pro
ve tra
nspa
ren
cy a
nd
aud
itab
ility
of a
ctivi
ties
•S
upp
ort
ris
k m
ana
ge
men
t
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•R
em
ovin
g m
ain
ten
an
ce
of
inte
rfa
ces (
Fin
an
cia
l Acco
un
ting
, C
ash
Ma
nag
em
ent a
nd
Ris
k M
an
ag
em
ent)
SA
P A
G2007
, 56
Busin
ess O
bje
cti
ves
Scen
ari
o:
Bu
sin
ess O
bje
cti
ves:
Op
po
rtu
nit
y t
o C
ash
Imp
rovin
g C
usto
me
r S
erv
ice
•In
cre
ase
mu
lti-c
han
ne
l de
live
ry o
f se
rvic
es
Incre
asin
g R
even
ue
•E
nab
le c
ross-
se
ll/up
-se
ll ca
pa
bili
ty
Lo
weri
ng
Wo
rkin
g C
ap
ital
•S
ho
rten
ord
er-
to-c
ash
cyc
le
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•A
uto
matio
n a
nd
sta
nd
ard
iza
tion
of
bu
sin
ess p
roce
sse
s
•R
e-d
ep
loy la
bo
r to
hig
he
r va
lue
-ad
de
d a
ctiv
itie
s
•R
ed
uce
ord
er
pro
ce
ssin
g c
ost
s
Ph
ysic
al
Oil a
nd
Gas C
om
mo
dit
y T
rad
ing
Imp
rovin
g C
orp
ora
te S
trate
gy
•S
upp
ort
fo
r th
e s
trate
gic
pla
nn
ing
pro
cess
Incre
asin
g R
even
ue
•M
axim
ize
pro
fita
bili
ty b
y c
usto
me
r
•M
axim
ize
pro
fita
bili
ty b
y p
rodu
ct
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•A
uto
matio
n a
nd
sta
nd
ard
iza
tion
of
bu
sin
ess p
roce
sse
s
•Im
pro
ve inve
nto
ry v
isib
ility
SA
P A
G2007
, 57
Busin
ess O
bje
cti
ves
Scen
ari
o:
Bu
sin
ess O
bje
cti
ves:
Refi
nin
g O
pe
rati
on
sIm
pro
vin
g R
eg
ula
tory
Co
mp
lian
ce
•Im
pro
ve m
anufa
ctu
rin
g p
lan
t op
era
tion
s b
y o
ptim
izin
g o
pe
rating
co
nd
itio
ns a
ga
inst
pe
rmit c
onstr
ain
ts
Incre
asin
g R
even
ue
•Im
pro
ve c
apa
city
utiliz
atio
n
Ma
na
gin
g F
ixe
d A
sse
ts &
Re
so
urc
es
•R
ed
uce
do
wn
-tim
e
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•Im
pro
ve inve
nto
ry v
isib
ility
•R
ed
uct
ion
of
costs
fo
r in
teg
ratio
n w
ith A
cco
unting
an
d F
inan
ce
Ma
nag
em
ent
Sa
les P
lan
nin
g a
nd
Acc
ou
nt
Man
ag
em
en
tIm
pro
vin
g C
usto
me
r S
erv
ice
•S
tren
gth
en
pa
rtne
rsh
ips a
nd
acc
oun
t m
an
ag
em
en
t
•Im
pro
ve fo
reca
st a
ccu
racy
Incre
asin
g R
even
ue
•E
ffic
ient sa
les p
lan
nin
g a
nd
ma
na
ge
me
nt
•Im
pro
ve c
ust
om
er
rete
ntion
and
lo
yalty
•M
axim
ize
pro
fita
bili
ty b
y c
usto
me
r
SA
P A
G2007
, 58
Busin
ess O
bje
cti
ves
Scen
ari
o:
Bu
sin
ess O
bje
cti
ves:
Se
rvic
e S
tati
on
Fu
el M
an
ag
em
en
tIm
pro
vin
g R
eg
ula
tory
Co
mp
lian
ce
•R
ed
uce
ris
ks o
f fine
s a
nd
pen
altie
s
•C
om
ply
with
futu
re r
egu
lato
ry r
epo
rtin
g r
eq
uire
me
nts
Lo
weri
ng
Wo
rkin
g C
ap
ital
•R
ed
uce
out-
of-
stock s
ituatio
n
Ma
na
gin
g F
ixe
d A
sse
ts &
Re
so
urc
es
•Im
pro
ve p
hys
ica
l in
ven
tory
pro
cess
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•A
uto
matio
n a
nd
sta
nd
ard
iza
tion
of
bu
sin
ess p
roce
sse
s
•R
ed
uct
ion
of
costs
fo
r in
teg
ratio
n w
ith A
cco
unting
an
d F
inan
ce
Ma
nag
em
ent
So
urc
ing
& P
rocu
rem
en
tIm
pro
vin
g S
erv
ice
De
live
ry
•R
ed
uce
ad
min
istr
ation
, im
pro
ve b
usin
ess p
roce
sse
s
Incre
asin
g R
even
ue
•Im
pro
ve c
ust
om
er
rete
ntion
and
lo
yalty
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•R
ed
uce
tra
nsa
ctio
n c
ost
s
•R
ed
uce
in
vento
ry le
vels
SA
P A
G2007
, 59
Busin
ess O
bje
cti
ves
Scen
ari
o:
Bu
sin
ess O
bje
cti
ves:
Te
rmin
al M
an
ag
em
en
tIm
pro
vin
g S
erv
ice
De
live
ry
•C
olla
bo
rate
with
bu
sin
ess p
art
ne
rs
•Im
pro
ved
qu
alit
y a
nd
acc
ura
cy
Inc
rea
se
Sp
ee
d &
Eff
icie
nc
y
•A
uto
mate
-e
limin
ate
err
ors
du
e to
ma
nu
al p
roce
sse
s
Lo
weri
ng
Wo
rkin
g C
ap
ital
•R
ed
uce
out-
of-
stock s
ituatio
n
Red
uc
ing
Op
era
tin
g C
osts
& In
cre
asin
g E
ffic
ien
cy
•Im
pro
ve inve
nto
ry v
isib
ility
SA
P A
G2007
, 60
Key P
erf
orm
ance I
ndic
ators
Scen
ari
o:
Key P
erf
orm
an
ce I
nd
icato
rs:
Allo
cati
on
an
d S
ett
lem
en
t•
Ea
rnin
gs B
efo
re D
ep
recia
tion,
Inte
rest
, A
nd
Ta
x
•C
apa
city
Util
iza
tion
•N
etb
ack v
alu
e
Bu
lk S
up
ply
Ch
ain
Exe
cu
tio
n a
nd
Se
ttle
me
nt
•N
um
be
r of O
rde
rs w
itho
ut
Co
mp
lete
and
Acc
ura
te D
ocu
men
tation
•O
pe
ratin
g C
ash
Flo
w
•D
ays
Of S
ale
s In
Ba
cklo
g
•C
ust
om
er
Invo
icin
g, A
cco
un
ting
Co
sts
•In
vento
ry C
arr
yin
g C
ost
s
Bu
lk S
up
ply
Ch
ain
Op
era
tio
ns a
nd
Sc
hed
ulin
g
•D
eliv
ery
Pe
rfo
rman
ce
to
Sche
du
led
Co
mm
it D
ate
•C
ost
of G
ood
s S
old
•D
eta
iled S
ched
ule
Cre
atio
n T
ime
•D
istr
ibutio
n C
ost
s
•In
vento
ry a
ccu
racy
Bu
lk S
up
ply
Ch
ain
Pla
nn
ing
an
d
Op
tim
iza
tio
n
•D
eliv
ery
Pe
rfo
rman
ce
to
Sche
du
led
Co
mm
it D
ate
•C
ost
of G
ood
s S
old
•C
apa
city
Util
iza
tion
•In
vento
ry C
arr
yin
g C
ost
s
•T
ota
l Sup
ply
Cha
in C
osts
Bu
lk S
up
ply
Ch
ain
Rep
ort
ing
an
d
An
aly
tic
s
•D
istr
ibutio
n C
ost
s
•F
ore
ca
st A
ccu
racy
•In
vento
ry a
ccu
racy
SA
P A
G2007
, 61
Key P
erf
orm
ance I
ndic
ators
Scen
ari
o:
Key P
erf
orm
an
ce I
nd
icato
rs:
Co
nve
nie
nc
e R
eta
ilin
g•
Cu
sto
me
r S
atisf
act
ion
In
de
x
•O
pe
rating
Expe
nse
s
•H
ea
dco
un
t
•S
upp
lier
on
tim
e D
eliv
ery
Pe
rfo
rma
nce
•In
vento
ry a
ccu
racy
Cu
sto
me
r S
erv
ice
•N
um
be
r of
Ca
llba
cks
as %
of to
tal in
qu
irie
s
•P
erc
en
tage
of
Cu
sto
me
r C
om
pla
ints
•P
erc
en
tage
of
Cu
sto
me
rs g
ettin
g s
erv
ed
via
Inte
rne
t P
roto
co
l
•P
erc
en
tage
of
Se
rvic
e R
eq
ue
sts
•C
ust
om
er
Sa
tisf
act
ion
In
de
x
E&
P C
on
tra
ct
Ma
na
ge
me
nt
•A
dm
inis
tratio
n C
ost
s R
ed
uct
ion
s
•C
ust
om
er
Invo
icin
g, A
cco
un
ting
Co
sts
•C
ycle
Tim
e:
Inq
uiry to
Co
ntr
act
•F
ast
clo
se
sup
po
rt
•F
au
ltle
ss In
vo
ice
s
Ex
plo
rati
on
an
d A
pp
rais
al
•C
ash
Flo
w
•E
conom
ic P
rofit
-C
apital C
ha
rge
•In
tern
al R
ate
Of
Retu
rn
•F
ind
ing
& D
eve
lop
me
nt
cost
s
•R
ese
rve
s r
ep
lace
me
nt
ratio
SA
P A
G2007
, 62
Key P
erf
orm
ance I
ndic
ators
Scen
ari
o:
Key P
erf
orm
an
ce I
nd
icato
rs:
Hyd
rocarb
on
Pro
du
cts
Tra
nsp
ort
ati
on
•D
eliv
ery
Date
Accu
racy
•D
eliv
ery
Pe
rfo
rman
ce
to
Custo
me
r R
equ
est
Date
•D
istr
ibutio
n C
ost
s
•O
rde
r F
ulfi
llme
nt C
ost
s
•P
erf
ect O
rde
r F
ulfi
llme
nt
Investm
en
t P
lan
nin
g,
De
sig
n &
Co
nstr
ucti
on
•R
ate
Of
Retu
rn O
n C
ap
ital
•M
ate
ria
l Ma
na
ge
men
t an
d P
lan
nin
g C
ost
s
Liq
uid
an
d G
as P
rod
ucti
on
•R
etu
rn O
n C
ap
ital E
mp
loye
d
•Lo
st T
ime
Incid
en
t R
atio
•L
iftin
g C
ost
s
•P
rodu
ctio
n S
top
pa
ge
•H
aza
rdo
us M
ate
ria
ls E
mis
sio
ns
Lu
bes M
an
ufa
ctu
rin
g O
pera
tio
ns
•A
vera
ge
De
velo
pm
en
t C
ost
pe
r N
ew
Pro
du
ct
•N
um
be
r of
En
d P
rod
uct
s,S
KU
s
•T
ime
to
Ma
rke
t
Mark
eti
ng
Pla
nn
ing
an
d E
xecu
tio
n•
Ca
mp
aig
n/E
vent
Co
st R
eve
nue
Ratio
•C
on
tact E
ffic
ien
cy
•P
erc
en
t of
Ne
w C
usto
me
rs p
er
Ye
ar
•P
erc
en
t R
even
ue
Gro
wth
–E
xis
ting
Cu
sto
me
rs
Oil a
nd
Gas P
ap
er
Tra
din
g a
nd
Ris
k
Ma
na
ge
me
nt
•O
pe
ratin
g C
ash
Flo
w
•In
vento
ry C
arr
yin
g C
ost
s
SA
P A
G2007
, 63
Key P
erf
orm
ance I
ndic
ators
Scen
ari
o:
Key P
erf
orm
an
ce I
nd
icato
rs:
Op
po
rtu
nit
y t
o C
ash
•C
ust
om
er
Sa
tisf
act
ion
In
de
x
•S
ale
s C
ycle
Tim
e (
Ord
ers
)
•C
ycle
Tim
e:
Inq
uiry to
Co
ntr
act
•O
rde
r F
ulfi
llme
nt C
ost
s
•In
voic
e A
ccura
cy R
ate
•O
rde
r R
ece
ipt to
Ord
er
En
try C
om
ple
te T
ime
Ph
ysic
al
Oil a
nd
Gas C
om
mo
dit
y T
rad
ing
•C
ost
of G
ood
s S
old
•O
pe
ratin
g C
ash
Flo
w
•O
pe
ratin
g R
even
ue
Ma
rgin
Refi
nin
g O
pe
rati
on
s•
Ope
ratin
g R
even
ue
Ma
rgin
•A
vera
ge
In
ven
tory
•R
etu
rn O
n C
ap
ital E
mp
loye
d
•M
ate
ria
l Sto
ck s
ho
rtfa
lls
Sa
les P
lan
nin
g a
nd
Acc
ou
nt
Man
ag
em
en
t•
Re
venu
e
•R
eve
nu
e P
er
Fu
ll-T
ime
Equ
iva
len
t E
mp
loye
e
•S
ale
s
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elli
ng
Exp
en
se
s
•C
ontr
act
Nego
tiatio
n T
ime
Se
rvic
e S
tati
on
Fu
el M
an
ag
em
en
t•
Con
trib
ution
Ma
rgin
Ra
te
•G
ross
Pro
fit
•In
vento
ry T
urn
ove
r
SA
P A
G2007
, 64
Key P
erf
orm
ance I
ndic
ators
Scen
ari
o:
Key P
erf
orm
an
ce I
nd
icato
rs:
Te
rmin
al M
an
ag
em
en
t•
Inve
nto
ry
•In
vento
ry a
ccu
racy
•In
vento
ry D
ays o
f S
up
ply
(Q
uan
tity
)
•S
hri
nka
ge
SA
P A
G2007
, 65
Roa
dm
ap f
or
one o
f th
e c
ountr
ies
Restr
uctu
re
alo
ng
SB
U’s
Fo
cu
s a
nd
Acc
ou
nta
bilit
y
Ob
jecti
ve
s &
Measu
rem
en
t
Mech
an
ism
s
Co
nti
nu
ou
s
mo
nit
ori
ng
Ad
ap
t, C
ha
ng
e
an
d L
earn
Requires
Info
rmation T
ech
nolo
gy E
mbedded into
Busi
ness
Pro
cess
es
Th
ere
fore
, a
n I
nfo
rmati
on S
yste
ms P
lannin
g p
roje
ct
was
sta
rte
d a
s p
art
of
the C
han
ge P
lan i
mple
menta
tion i
nA
ug
ust
1997 t
o a
rriv
e a
t th
e l
on
g t
erm
IT
Str
ate
gy f
or
the
oil c
om
pa
ny r
esult
ing i
n…
.
SA
P A
G2007
, 66
…a c
om
ple
te s
olu
tio
n m
ap
Tim
e a
nd
Att
en
da
nce
ca
ptu
rin
g
Tim
e a
nd
Att
en
da
nce
ca
ptu
rin
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AD
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AM
CA
D/
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ME
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ilE
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tern
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net
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rnet,
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an
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tra
net
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lectr
on
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rch
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ge)
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lectr
on
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Inte
rch
an
ge)
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cu
men
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an
ag
em
en
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yste
m
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cu
men
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an
ag
em
en
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tim
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tim
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nso
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de
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ls
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rC
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be
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lth
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afe
tya
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En
vir
on
me
nt
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lth
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afe
tya
nd
En
vir
on
me
nt
Da
taW
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ho
use
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are
ho
use
Pa
yro
llP
ayro
ll
Tra
nsp
ort
ati
on
Tra
nsp
ort
ati
on
Sa
les P
rocess
Au
tom
ati
on
Sa
les P
rocess
Au
tom
ati
on
Ex
cis
e/
Cu
sto
ms &
Sta
tuto
ryR
eq
mt.
Ex
cis
e/
Cu
sto
ms &
Sta
tuto
ryR
eq
mt.
Term
ina
l
Au
tom
ati
on
Term
ina
l
Au
tom
ati
on
M I
SM
I S
Ma
nu
factu
rin
g
Ex
ecu
tio
n
Syste
ms
in
Re
fin
ery
Ma
nu
factu
rin
g
Ex
ecu
tio
n
Syste
ms
in
Re
fin
ery
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an
cia
l•
GL
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P &
AR
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osti
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ts
Fin
an
cia
l•
GL
•A
P &
AR
•C
osti
ng
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ed
Asse
ts
Ma
teri
als
Mg
mt.
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rocu
rem
en
t•
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en
tory
•Q
ua
lity
•C
on
tra
ct
Ma
na
gem
en
t
Ma
teri
als
Mg
mt.
•P
rocu
rem
en
t•
Inv
en
tory
•Q
ua
lity
•C
on
tra
ct
Ma
na
gem
en
t
Se
rvic
e
•P
roje
ct
Mg
mt.
•M
ain
ten
an
ce
Se
rvic
e
•P
roje
ct
Mg
mt.
•M
ain
ten
an
ce
Sa
les a
nd
Dis
trib
uti
on
•O
rder
En
try
•S
hip
pin
g•
Bil
lin
g•
Sa
les A
na
lysis
•P
ricin
g a
nd
Co
mm
issio
ns
Sa
les a
nd
Dis
trib
uti
on
•O
rder
En
try
•S
hip
pin
g•
Bil
lin
g•
Sa
les A
na
lysis
•P
ricin
g a
nd
Co
mm
issio
ns
Hu
ma
n R
eso
urc
es
Pro
du
cti
on
Pla
nn
ing
Pro
du
cti
on
Pla
nn
ing
Co
re S
yste
m
E C
om
me
rce
LP
G c
on
su
me
rA
cco
un
tin
g
SA
P A
G2007
, 67
Age
nda
SA
P O
il a
nd
Gas s
olu
tio
n m
ap
Co
mp
on
en
ts o
f O
il a
nd
Ga
s
Co
mm
on
bu
sin
es
s p
roc
es
s f
low
s -
Do
wn
str
ea
m
Co
mp
an
ies
us
ing
SA
P O
il a
nd
Ga
s
Ho
w o
the
r o
il c
om
pa
nie
s a
re b
en
efi
tin
g
Syste
m w
alk
thro
ug
h w
ith
so
me s
cen
ari
os
SA
P A
G2007
, 68
