SAP NetWeaver™ Training Overview · Comment Discussions Subscription ... FTP SAP Enterprise...

SAP NetWeaver™ Training Overview- SAP Enterprise Portal 2

Scott LowdenSAP America

Technical Solution Architect

© SAP AG 2003, Title of Presentation, Speaker Name / 2

NetWeaver Components

Detail

SAP® Enterprise PortalKnowledge ManagementCollaboration


SAP NetWeaver™The total integration and application platform for lower TCO

Unifies and aligns people, information and business processes

Integrates across technologies and organizational boundariesA safe choice with full .NET and J2EE interoperability

The business foundation for SAP and partners

Powers business-ready solutions that reduce custom integrationIts Enterprise Services Architecture increases business process flexibility

DB and OS Abstraction

.NET WebSphere…

People Integration

Com

posi

te A

pplic

atio

n Fr

amew

ork

Process IntegrationIntegration

BrokerBusiness Process

Management

Information IntegrationBusiness

IntelligenceKnowledge

Management

Multi-Channel Access

SAP NetWeaverSAP NetWeaver™™

Portal Collaboration

Life Cycle M

anagement

Master Data Management

J2EE ABAP

Application Platform

DB and OS Abstraction


Administration of the Portal Portal

User Administration - Delegated AdministrationMultiple admin roles (e.g. system admin, content manager, etc.)Functions can be limited to user groups (e.g. create, read, write, delete, etc.)Each Portal Catalog object can be delegated to a user group

Central AdministrationTransport capabilities for entire portal objectsComprehensive auditing and monitoringBackup and restore methodology

Delegated admin


Developing Portal Content Portal

Portal CatalogCentral structure for storing and organizing all portal objects (e.g. iViews, pages, roles, etc.)

Portal Content StudioOne consistent framework for content creationCode-free development of portal contentMass creation of high quality content with lower costTargeted for content experts, content managers

New capabilities for programmersPortal layout and navigation scheme can beadapted for each portal scenarioModular approach for iViews (e.g. templates, inheritance, nesting)

Portal Catalog

Modular Approach

ApplicationApplication

ConnectorConnector

iView Template

iView Template

iViewiView

iView instance (Delta Link)

iView instance (Delta Link)

WizardWizard


Unstructured Data Has Its Particular Challenges KM

85%

15%

E-mail

WebIntranet

Group-ware

SharedDrives

Doc.Mgt.

Structured Information.

Operational systems

Unstructured

Structured

Source: IBM


Knowledge Management – The Business Case KM

An enterprise employing 1,000 Knowledge Workers wastes around

$48,000 per week(or $2.5 Million per year)

due to the inability of employees to quickly locate and retrieve

information.

IDC. 2001


KM Game: Why SAP is in a good position ! KM

Context counts: Bring structured and unstructured information together!!!

Information is turned into knowledge by having a context

Where does context come from ?People, Information, Processes‘Backend’ systems

This is exactly the Netweaver story- and even the bigger SAP story

Unstructured

Structured

A sentence without a context is useless

[Ludwig Wittgenstein, Austrian philosopher, 1889 - 1951]


Integrated Knowledge Management Platform KM

“It is impossible to centralize all the information in a single repository ...“

SAP Enterprise Portal KM provides

a unified view, taxonomies and set of common serviceson top of heterogeneous repositories of unstructured information

SAP Enterprise Portal KM consists of

Content ManagementRetrieval & Classification (TREX)

MicrosoftMicrosoft IBMIBM AccentureAccenture KPMGKPMG

PartnersPartners

TechnologyTechnology ConsultingConsulting

Knowledge Management platform(Services around information)

Knowledge Management platform(Services around information)

Various repositories do exist !File servers, web servers .....

Connected as of today (more to come):• Windows File Server• WebDAV compliant servers

(e.g. MS Sharepoint, MS Exchange Public Folders, LiveLink)• Lotus Notes• Web Servers (HTTP)• mySAP PLM DMS• SAP Knowledge Warehouse• 3rd party DMS (e.g. Documentum)• CM store of EP

Connected as of today (more to come):• Windows File Server• WebDAV compliant servers

(e.g. MS Sharepoint, MS Exchange Public Folders, LiveLink)• Lotus Notes• Web Servers (HTTP)• mySAP PLM DMS• SAP Knowledge Warehouse• 3rd party DMS (e.g. Documentum)• CM store of EP

Status: Q1 2003


KMKnowledge Management – Information Loop

Consumer

CrawlersConnectors

(‘Repository Managers’)

Web & Other Content

Sources

TaxonomiesVersioningAccess ControlClassification

Enterprise Portal(Places, Communities)

AuthoringPublishingWorkflow

NavigationRetrievalSubscriptionProfiling

Mail, AnnotationsFeedback, RatingDiscussionChat, App. Sharing*

Content Manager

Author

* As part of Collaboration for SAP EP


Full Support for Consumers KM

NavigationCore structureTaxonomy based

Actions on contentRatingFeedbackSubscriptionForwardingPersonal notes

RetrievalFull text and attribute searchFuzzy / linguistic / similar searchValid over all connected repositories


Full Support for Authors KM

Create content viaWeb browserWindows file explorerMS Office applications directly

Manage the document lifecycleApproval workflowVersion managementCheck out / LockingAutomatic classification

Access controlACLs on documents, folders,taxonomy nodes


Intelligent Navigation for All Users

BrowseBrowse

SearchSearch

FindExperts

FindExperts

See alsoSee also

See alsoSee also

FindDiscussion

FindDiscussion

BrowseFromHere

BrowseFromHere

SearchFromHere

SearchFromHere

ShowMembers

ShowMembers

ShowDiscussions

ShowDiscussions

2003


Content Classification Is Key KM

SailsSails

Automatic Document ClassificationConsumers don‘t think in the hierarchies of authorsInformation is organized in multiple taxonomies

Two Classification ApproachesExample Based Classification (as from EP5.0 GA)Query Based Classification (new in EP 5.0 SP5)

Automatic classification

GenoasGenoas JibsJibsMainsailsMainsails

Spinnakers.pdf

SpinnakersSpinnakers

Taxonomy

Physical Structure

SailingSailing

ManufacturersManufacturers

Opti SetOpti Set

Nautic LtdNautic Ltd

UK SailmakersUK Sailmakers

Physical Storage after upload


Publishing versus Collaboration Approach

Collaboration Approach

WorkingPlattform

CharacteristicsWorking PlattormFree, individual multidirectional informationdistributionSpeed, timeliness, accuracy Direct communication and knowledgeexchgangeEmployee + process centric approach

RolesOwner of Knowledge

Publishing Approach = Intranet/CMS

PresentationPlattform

CharacteristicsPresentation PlattformFocus unidirectional Information distribution High demand on appearance (layout, design) Role distribution (Content Manager, author, reader)Document centric approach

RolesAuthorContent Manager Reader


Collaboration for SAP EP

Capabilities3rd party integration Synchronous

CollaborationIntegration(WebEx…)

GroupwareIntegration

(MS Exchange…)

Instant Messaging

Application Sharing

Approval process

Flexible virtual work environment for work groups and project teams

Feedback

RatingComment

Discussions

Subscription

Centralized access to collaborative services

Awareness of portal contacts

Collaboration RoomsReal-time Collaboration


SAP Collaboration Room

Virtual spaces for work groupsDocument sharingTask assignmentMeeting coordinationTeam discussions

Room TemplatesTemplate Creation WizardSample templates deliveredRe-use of iViews possible

Integration of other components3rd party real-time collaboration tools (e.g. WebEx)MS Exchange / Lotus NotesUser Management


Real-time Collaboration

Collaborative SessionsAccess via portal headerIntegrated into portal user managementComplemented by 3rd party partner integration (e.g. WebEx)

Functions & FeaturesApplication SharingInstant MessagingChatMy Portal Contacts


SAP Enterprise Portal 6.0 - Architecture

Open Portal PlatformSupport of Internet standards like LDAP, Java, X.509,.Net, XML, JCA, JAAS.Web service support (SOAP, UDDI)Portal services like auditing, logging, caching, rendering, personalization service.Open APIsSecure environment

Open KM PlatformApplications around unstructured informationPeople-centric collaborationEnterprise content management

Patented Unification Technology

Drag&Relate operations between heterogeneous apps

Open Development PlatformWeb-based definition of worksets, roles, layout, etc.Portal Content Studio for code-free development of portal contentPortal Development Kit for developing portal content

Technical Portal ServicesUser Mngmt.

ServiceAudit, Log,Monitoring

Personaliz.Service

SOAP

CachingService

Portal Content Catalog

WorksetsRolesPages LayoutiViews SystemLandscape

NotificationService

RenderingService

LDAP

XML

HTTP/HTTPS

Unification

Database Unifier

Database Unifier

ApplicationUnifiers

Knowledge Management

Real-timeCollaboration

Retrieval&Classif.

ContentMngmt.WebDAV

ICE

JDBC

FTP

SAP Enterprise Portal

Browser,Devices

Applications / RepositoriesApplications / Repositories


EP 6.0 Ramp-Up Roadmap


Copyright 2003 SAP AG. All Rights Reserved

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice.

Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

Microsoft®, WINDOWS®, NT®, EXCEL®, Word®, PowerPoint® and SQL Server® are registered trademarks of Microsoft Corporation.

IBM®, DB2®, DB2 Universal Database, OS/2®, Parallel Sysplex®, MVS/ESA, AIX®, S/390®, AS/400®, OS/390®, OS/400®, iSeries, pSeries, xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere®, Netfinity®, Tivoli®, Informix and Informix® Dynamic ServerTM are trademarks of IBM Corporation in USA and/or other countries.

ORACLE® is a registered trademark of ORACLE Corporation.

UNIX®, X/Open®, OSF/1®, and Motif® are registered trademarks of the Open Group.

Citrix®, the Citrix logo, ICA®, Program Neighborhood®, MetaFrame®, WinFrame®, VideoFrame®, MultiWin® and other Citrix product names referenced herein are trademarks of Citrix Systems, Inc.

HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.

JAVA® is a registered trademark of Sun Microsystems, Inc.

JAVASCRIPT® is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.

MarketSet and Enterprise Buyer are jointly owned trademarks of SAP AG and Commerce One.

SAP, SAP Logo, R/2, R/3, mySAP, mySAP.com and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are trademarks of their respective companies.

SAP NetWeaver™ Training Overview · Comment Discussions Subscription ... FTP SAP Enterprise...

Documents

Transcript of SAP NetWeaver™ Training Overview · Comment Discussions Subscription ... FTP SAP Enterprise...