SAP Master Data Governancefm.sap.com/data/UPLOAD/files/04 Master Data... · SAP Master Data...

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SAP Master Data Governance Simer Grewal, Sr. Solution Advisor, Enterprise Information Management July 12, 2012

Transcript of SAP Master Data Governancefm.sap.com/data/UPLOAD/files/04 Master Data... · SAP Master Data...

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SAP Master Data Governance

Simer Grewal, Sr. Solution Advisor, Enterprise Information Management

July 12, 2012

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Business Need of the hour

Solution Overview Key Capabilities

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© 2012 SAP AG. All rights reserved. 3 This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Lack of trusted information hinders business decisions,

business processes, and business transformation

Lack of single view and data

quality

New systems Complexity to consolidate

existing and new systems

Reporting/analytics Lack of trusted decisions

Business partners Lack of business insight

and collaboration

Lines of business Inefficient business processes

Cloud Complexity to bridge cloud

and corporate master data

Business Impact Diminished revenue

and service

Uncontrolled costs

Lack of compliance

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© 2012 SAP AG. All rights reserved. 4 This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Mill

Products

Mining

Chemicals

Automotive

Defense & Security

Oil & Gas

Healthcare

Engineering, Construction

& Operations

Industrial Machinery &

Components

HighTech

Aerospace & Defense

Life Sciences

Retail

Utilities

Higher

Education &

Research

Insurance

Consumer

Products

Wholesale

Distribution

Professional Services

Public

Sector

Banking Media

Telecommunications

Travel &

Logistics

Services

Master data is the “DNA” of the enterprise

Enterprise

Master

Data

Procurement Supply Chain

CRM PLM

Finance Manufacturing

Enterprise MDM

Master data domains across business

applications and business analytics

Line of business specific and cross line

of business processes

Cross value chain in business networks

and social networks

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© 2012 SAP AG. All rights reserved. 5 This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Questions from the Manufacturing and Logistics LOB

How can I establish a “maintain once – use everywhere” best

practice?

How can I reduce cost by eliminating redundant effort to maintain

master data, i.e. through avoiding duplicates?

How can I increase the quality of my material master data (i.e.

classifications etc.) through central management and

governance?

How can I get consistent insight into sales, manufacturing, and

procurement volumes?

How can I accelerate availability of up-to-date master data in my

business network?

How can I get transparency on who has changed what, when and

why?

And … while accomplishing all that … how can I best leverage

my investment in SAP?

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Central management of Material Master data drives

excellence throughout your business network

Consistent material master data

across the entire business

network

- Accurate product catalogs, specifications,

attributes

- Order to cash efficiency – correct product,

UPC, price, etc

Collaborative and traceable

material master data

management

Documented changes along

the life-cycle of a material

to ensure compliance

Single version of material

master data, for higher

efficiency and quality

- Share and sync product details

with channel partners & suppliers

Contract Manufacturer

Service & Maintenance

Suppliers

Supplier

Supplier

Industry Customers

End Consumer

Retailer

Semi-finished Goods

Manufacturer

Commodities Producer

Distributor

Research Platform

Manufacturing

Logistics Service Provider

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Business Need of the hour

Solution Overview Key Capabilities

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© 2011 SAP AG. All rights reserved. 8

SAP Enterprise MDM: Integrated Solution Suite Addresses

Comprehensive Customer Needs

SAP Master Data Governance SAP NetWeaver MDM

Out-of-the-box, domain-specific

governance applications built on SAP

Business Suite to centrally create,

change and distribute master data

Multi-domain capability

to consolidate and share

master data across

system landscape

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Leveraging existing customer investment in SAP

is our unfair advantage

customized SAP solutions

business logic/validation rules

methodology

skills

hardware

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SAP Master Data Governance Centrally Govern Master Data on top of SAP Business Suite

SAP MDG is a natural extension of the business processes running in

SAP Business Suite, providing out-of-the-box, domain-specific master data

governance to centrally create, change and distribute master data.

Governance Enables governance, compliance and transparency through integrated staging, approval and central audit trail

Consistent Data Delivers consistent definition, authorization and replication of key master data entities for SAP. Eliminates error prone manual maintenance processes for master data in multiple systems

Integration Native integration with SAP Business Suite and SAP ERP

Re-use Re-use of SAP data model, UI and existing business logic and configuration for creation and validation of master data

Data Quality Integrates with Business Objects Data Services for data quality and data enrichment

NW MDM & MDG Can complement and extend SAP NetWeaver MDM

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Process Excellence with SAP Master Data Governance

Before

E-mail

phone call

Collect information

from various

sources

Local application

Manual re-entry

File upload

custom interface

Request change Approve

change

Execute

change Distribution

After

Enterprise Services

Down-/Upload

ALE

Audit trail

Check against

application logic

One repository for

insights about the

impact of the

change

MDG workflow

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Maintain Validate Approve Replicate

Adapt

3rd party systems

Business

Suite

systems

Business Processes

SAP Master Data Governance – Process Flow

Master Data Governance

Central

maintenance of

master data in

staging area

Automatic replication to

non-SAP and SAP

systems

Adaptation /

Enrichment in

local systems 5

Maintain Validate Approve Replicate

Adapt

5

External Providers External Services (DUNS–No. …)

Re-Use existing business logic

Integrate external services

Data Enrichment, Address

Cleansing, Duplicate Check

Collaboration

Adaptable Workflow

Auditable Change Process

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Domain Specific Functionality: Unified Behavior &

Operations

Common Framework

Financial Master Data

Material Master Data

Customer Master Data

Supplier Master Data

Domain-specific MDG applications

offer pre-defined and out-of the box

data models

user interfaces

processes and workflows

backend integration

Built on MDG application framework

providing common services for

central authoring and governance

workflow and collaboration

data quality and

distribution

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Master Data Governance Data Model – Material (Scope of 2012 Delivery)

Logical View Data Model

Basic Data (units of measurement, EAN/GTIN,

long texts and description)

Material

Classification (class assignment,

characteristics valuation)

Procurement (general and plant specific;

incl. tax classification, foreign trade,

purchasing long text)

Sales (general and plant / sales org specific;

incl. tax classification, foreign trade,

sales long text)

MRP & work scheduling (general and plant specific;

incl. MRP note)

Accounting (on plant or valuation area level)

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© 2011 SAP AG. All rights reserved. 15

Master Data Governance Data Models – Governance Scope

Model Governance Scope (subset of model)

*

* *

*

*

*

*

* *

*

*

*

in model in scope * key field

Customers can adopt the data model delivered by SAP through maintenance of

the governance scope which is a configurable layer on top of the data model.

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Search functionality

Business User

Comprehensive search functionality simplifies daily work

Integration into change request processing enhances

productivity

Including inactive data from staging area reduces parallel

change processes

Search results only took operational or active data into

account, not the inactive data in the staging area related

to planned or future changes

Business activities could not be directly triggered from a

search result list

Customer business challenges Business value

Search in

Active Area

Search in

Staging

Area

Fuzzy

Search

Save and

Load Search

Criteria

Refinement

of search

Trigger

Change

Request

Search Functionality

Search

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© 2012 SAP AG. All rights reserved. 17 Internal

Built-in Data Quality

Prevent creation of duplicates for in-

creased effectiveness and efficiency

Checked early and embedded in the process

High detection quality of matching using

Enterprise Search or BusinessObjects DS

Validations

Re-use of existing validation logic in ERP

Custom validations can be modeled and

programmed (e.g. code lists, simple checks,

or modeled rules via SAP BRF+)

Address Enrichment

Simple check and selection lists

Integration with content provided by

SAP BusinessObjects Data Services

Automatically adding Tax Jurisdiction Code

re-using existing interfaces / providers

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Duplicate Check

Prevent Creation of Duplicates

Effectiveness and efficiency by

Check early in the process

Embedded in the process

High detection quality of matching

Tailored Matching via Provider Concept

Providers can be selected per data model and entity type

Re-use of search providers e.g. Enterprise Search or SAP BusinessObjects DQM

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Robust Data Replication

Process

User

Data replication

Non-SAP System SAP System

Replication

Automatic or manual replication to SAP and non-

SAP systems

Peer-to-peer or mediated

Replication Techniques

DRF as framework controlling across all distribution

channels

Enabling customers to use established replication

mechanisms (like ALE for SAP ECC and R/3 and

non SAP systems,

CIF to connect to SAP SCM, Middleware to connect

to SAP CRM or SAP SRM)

New SOA service for SAP systems (Suite 7 i2010

and beyond) and non SAP systems

Replication Features

Flexibility to replicate selected data only to a specific

client system by defining filters (controlled by DRF)

Support of different object IDs or customizing keys

between hub and client systems (via mapping in

MDG or NW PI)

Monitoring and error handling

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Process Analytics

Change Request Reporting

Definition of SLA: Max. processing

time per change request type and

priority

Reporting on change request

duration and SLA compliance

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MDG Framework Context based information display

. Side Panel

A user can call up a side panel on a screen

to display context-related information. You

can extend this side panel to any MDG

screen without coding.

The status of

sales orders for a

product

A picture of the

product

An analysis of the

status of change

requests

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© 2011 SAP AG. All rights reserved. 22 RKT

Consistent Distribution to SAP and Non-SAP Combining the strength of SAP MDG and Solution Manager

Customizing Template

MDG for Reference Data

ID

Description

Cust.Attribute 1

Cust.Attribute 2

Cust.Attribute 3

IMG ID

Description

Cust.Attribute 1

Cust.Attribute 2

Cust.Attribute 3

Non-SAP Attr. 4

WebUI

Transport Data Replication

Framework

Cust.Attribute 3

IMG

Solution Mgr.

Global attributes maintained only once and distributed to SAP and non-SAP

Maintain global attributes in MDG

Distribute to the customizing master system for additional “SAP Template attributes”

Distribute to non-SAP systems using ALE, Web Services or Files (mapping attributes to

“non-SAP terminology” if needed)

Value Mapping

Transport

Data Replication

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SAP Master Data Governance – Behind the Scenes

ERP

ERP Material

MARA, MARC, …

Approve

Change

CRM/

SRM

SCM

ALE

Syndication

CIF

Middleware

Request

Change

ERP ERP ERP

3rd party

Key/Value

mapping

Load

MDG

MDG Staging

XML

Excel

Idoc

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User Interface Flexibility

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© 2012 SAP AG. All rights reserved. 25 Internal

Master Data Governance - Material Deployment Options

Deploy MDG on top of

operational ERP

Pure ABAP stack; extension of functional capabilities by optional components

NW MDM: Consolidation during initial load

Enterprise Search (TREX): Search and Duplicate Check

Business Objects Data Services: Duplicate Check

Business Objects analytical dashboards: Alternative UIs (instead of standard ALV lists)

PI: Third-Party integration or complex system landscape management

Portal (alternatively NW Business Client)

MDGM

ERPs

3rd party

MDGM & ERP

CRM/SRM

SCM CRM/SRM

SCM

ERPs

3rd party

ALE

ALE/SOA

MW

CIF

ALE

ALE/SOA

MW

CIF

Deploy MDG as standalone system

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Thank You

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© 2012 SAP AG. All rights reserved. 28

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RUN

Thank You!