SAP Master Data Workshop 2013 - Master Data Governance customer case
SAP Master Data Governancefm.sap.com/data/UPLOAD/files/04 Master Data... · SAP Master Data...
Transcript of SAP Master Data Governancefm.sap.com/data/UPLOAD/files/04 Master Data... · SAP Master Data...
SAP Master Data Governance
Simer Grewal, Sr. Solution Advisor, Enterprise Information Management
July 12, 2012
Business Need of the hour
Solution Overview Key Capabilities
© 2012 SAP AG. All rights reserved. 3 This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Lack of trusted information hinders business decisions,
business processes, and business transformation
Lack of single view and data
quality
New systems Complexity to consolidate
existing and new systems
Reporting/analytics Lack of trusted decisions
Business partners Lack of business insight
and collaboration
Lines of business Inefficient business processes
Cloud Complexity to bridge cloud
and corporate master data
Business Impact Diminished revenue
and service
Uncontrolled costs
Lack of compliance
© 2012 SAP AG. All rights reserved. 4 This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Mill
Products
Mining
Chemicals
Automotive
Defense & Security
Oil & Gas
Healthcare
Engineering, Construction
& Operations
Industrial Machinery &
Components
HighTech
Aerospace & Defense
Life Sciences
Retail
Utilities
Higher
Education &
Research
Insurance
Consumer
Products
Wholesale
Distribution
Professional Services
Public
Sector
Banking Media
Telecommunications
Travel &
Logistics
Services
Master data is the “DNA” of the enterprise
Enterprise
Master
Data
Procurement Supply Chain
CRM PLM
Finance Manufacturing
Enterprise MDM
Master data domains across business
applications and business analytics
Line of business specific and cross line
of business processes
Cross value chain in business networks
and social networks
© 2012 SAP AG. All rights reserved. 5 This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Questions from the Manufacturing and Logistics LOB
How can I establish a “maintain once – use everywhere” best
practice?
How can I reduce cost by eliminating redundant effort to maintain
master data, i.e. through avoiding duplicates?
How can I increase the quality of my material master data (i.e.
classifications etc.) through central management and
governance?
How can I get consistent insight into sales, manufacturing, and
procurement volumes?
How can I accelerate availability of up-to-date master data in my
business network?
How can I get transparency on who has changed what, when and
why?
And … while accomplishing all that … how can I best leverage
my investment in SAP?
© 2011 SAP AG. All rights reserved. 6
Central management of Material Master data drives
excellence throughout your business network
Consistent material master data
across the entire business
network
- Accurate product catalogs, specifications,
attributes
- Order to cash efficiency – correct product,
UPC, price, etc
Collaborative and traceable
material master data
management
Documented changes along
the life-cycle of a material
to ensure compliance
Single version of material
master data, for higher
efficiency and quality
- Share and sync product details
with channel partners & suppliers
Contract Manufacturer
Service & Maintenance
Suppliers
Supplier
Supplier
Industry Customers
End Consumer
Retailer
Semi-finished Goods
Manufacturer
Commodities Producer
Distributor
Research Platform
Manufacturing
Logistics Service Provider
Business Need of the hour
Solution Overview Key Capabilities
© 2011 SAP AG. All rights reserved. 8
SAP Enterprise MDM: Integrated Solution Suite Addresses
Comprehensive Customer Needs
SAP Master Data Governance SAP NetWeaver MDM
Out-of-the-box, domain-specific
governance applications built on SAP
Business Suite to centrally create,
change and distribute master data
Multi-domain capability
to consolidate and share
master data across
system landscape
© 2011 SAP AG. All rights reserved. 9
Leveraging existing customer investment in SAP
is our unfair advantage
customized SAP solutions
business logic/validation rules
methodology
skills
hardware
© 2012 SAP AG. All rights reserved. 10
SAP Master Data Governance Centrally Govern Master Data on top of SAP Business Suite
SAP MDG is a natural extension of the business processes running in
SAP Business Suite, providing out-of-the-box, domain-specific master data
governance to centrally create, change and distribute master data.
Governance Enables governance, compliance and transparency through integrated staging, approval and central audit trail
Consistent Data Delivers consistent definition, authorization and replication of key master data entities for SAP. Eliminates error prone manual maintenance processes for master data in multiple systems
Integration Native integration with SAP Business Suite and SAP ERP
Re-use Re-use of SAP data model, UI and existing business logic and configuration for creation and validation of master data
Data Quality Integrates with Business Objects Data Services for data quality and data enrichment
NW MDM & MDG Can complement and extend SAP NetWeaver MDM
© 2012 SAP AG. All rights reserved. 11 Internal
Process Excellence with SAP Master Data Governance
Before
phone call
Collect information
from various
sources
Local application
Manual re-entry
File upload
custom interface
Request change Approve
change
Execute
change Distribution
After
Enterprise Services
Down-/Upload
ALE
Audit trail
Check against
application logic
One repository for
insights about the
impact of the
change
MDG workflow
© 2012 SAP AG. All rights reserved. 12 Internal
Maintain Validate Approve Replicate
Adapt
3rd party systems
Business
Suite
systems
Business Processes
SAP Master Data Governance – Process Flow
Master Data Governance
Central
maintenance of
master data in
staging area
Automatic replication to
non-SAP and SAP
systems
Adaptation /
Enrichment in
local systems 5
Maintain Validate Approve Replicate
Adapt
5
External Providers External Services (DUNS–No. …)
Re-Use existing business logic
Integrate external services
Data Enrichment, Address
Cleansing, Duplicate Check
Collaboration
Adaptable Workflow
Auditable Change Process
© 2011 SAP AG. All rights reserved. 13
Domain Specific Functionality: Unified Behavior &
Operations
Common Framework
Financial Master Data
Material Master Data
Customer Master Data
Supplier Master Data
Domain-specific MDG applications
offer pre-defined and out-of the box
data models
user interfaces
processes and workflows
backend integration
Built on MDG application framework
providing common services for
central authoring and governance
workflow and collaboration
data quality and
distribution
© 2011 SAP AG. All rights reserved. 14
Master Data Governance Data Model – Material (Scope of 2012 Delivery)
Logical View Data Model
Basic Data (units of measurement, EAN/GTIN,
long texts and description)
Material
Classification (class assignment,
characteristics valuation)
Procurement (general and plant specific;
incl. tax classification, foreign trade,
purchasing long text)
Sales (general and plant / sales org specific;
incl. tax classification, foreign trade,
sales long text)
MRP & work scheduling (general and plant specific;
incl. MRP note)
Accounting (on plant or valuation area level)
© 2011 SAP AG. All rights reserved. 15
Master Data Governance Data Models – Governance Scope
Model Governance Scope (subset of model)
*
* *
*
*
*
*
* *
*
*
*
in model in scope * key field
Customers can adopt the data model delivered by SAP through maintenance of
the governance scope which is a configurable layer on top of the data model.
© 2012 SAP AG. All rights reserved. 16
Search functionality
Business User
Comprehensive search functionality simplifies daily work
Integration into change request processing enhances
productivity
Including inactive data from staging area reduces parallel
change processes
Search results only took operational or active data into
account, not the inactive data in the staging area related
to planned or future changes
Business activities could not be directly triggered from a
search result list
Customer business challenges Business value
Search in
Active Area
Search in
Staging
Area
Fuzzy
Search
Save and
Load Search
Criteria
Refinement
of search
Trigger
Change
Request
Search Functionality
Search
© 2012 SAP AG. All rights reserved. 17 Internal
Built-in Data Quality
Prevent creation of duplicates for in-
creased effectiveness and efficiency
Checked early and embedded in the process
High detection quality of matching using
Enterprise Search or BusinessObjects DS
Validations
Re-use of existing validation logic in ERP
Custom validations can be modeled and
programmed (e.g. code lists, simple checks,
or modeled rules via SAP BRF+)
Address Enrichment
Simple check and selection lists
Integration with content provided by
SAP BusinessObjects Data Services
Automatically adding Tax Jurisdiction Code
re-using existing interfaces / providers
© 2012 SAP AG. All rights reserved. 18
Duplicate Check
Prevent Creation of Duplicates
Effectiveness and efficiency by
Check early in the process
Embedded in the process
High detection quality of matching
Tailored Matching via Provider Concept
Providers can be selected per data model and entity type
Re-use of search providers e.g. Enterprise Search or SAP BusinessObjects DQM
© 2012 SAP AG. All rights reserved. 19 Internal
Robust Data Replication
Process
User
Data replication
Non-SAP System SAP System
Replication
Automatic or manual replication to SAP and non-
SAP systems
Peer-to-peer or mediated
Replication Techniques
DRF as framework controlling across all distribution
channels
Enabling customers to use established replication
mechanisms (like ALE for SAP ECC and R/3 and
non SAP systems,
CIF to connect to SAP SCM, Middleware to connect
to SAP CRM or SAP SRM)
New SOA service for SAP systems (Suite 7 i2010
and beyond) and non SAP systems
Replication Features
Flexibility to replicate selected data only to a specific
client system by defining filters (controlled by DRF)
Support of different object IDs or customizing keys
between hub and client systems (via mapping in
MDG or NW PI)
Monitoring and error handling
© 2012 SAP AG. All rights reserved. 20 Internal
Process Analytics
Change Request Reporting
Definition of SLA: Max. processing
time per change request type and
priority
Reporting on change request
duration and SLA compliance
© 2012 SAP AG. All rights reserved. 21 Internal
MDG Framework Context based information display
. Side Panel
A user can call up a side panel on a screen
to display context-related information. You
can extend this side panel to any MDG
screen without coding.
The status of
sales orders for a
product
A picture of the
product
An analysis of the
status of change
requests
© 2011 SAP AG. All rights reserved. 22 RKT
Consistent Distribution to SAP and Non-SAP Combining the strength of SAP MDG and Solution Manager
Customizing Template
MDG for Reference Data
ID
Description
Cust.Attribute 1
Cust.Attribute 2
Cust.Attribute 3
…
IMG ID
Description
Cust.Attribute 1
Cust.Attribute 2
Cust.Attribute 3
Non-SAP Attr. 4
WebUI
Transport Data Replication
Framework
Cust.Attribute 3
IMG
Solution Mgr.
Global attributes maintained only once and distributed to SAP and non-SAP
Maintain global attributes in MDG
Distribute to the customizing master system for additional “SAP Template attributes”
Distribute to non-SAP systems using ALE, Web Services or Files (mapping attributes to
“non-SAP terminology” if needed)
Value Mapping
Transport
Data Replication
© 2011 SAP AG. All rights reserved. 23 Internal
SAP Master Data Governance – Behind the Scenes
ERP
ERP Material
MARA, MARC, …
Approve
Change
CRM/
SRM
SCM
ALE
Syndication
CIF
Middleware
Request
Change
ERP ERP ERP
3rd party
Key/Value
mapping
Load
MDG
MDG Staging
XML
Excel
Idoc
© 2012 SAP AG. All rights reserved. 24
User Interface Flexibility
© 2012 SAP AG. All rights reserved. 25 Internal
Master Data Governance - Material Deployment Options
Deploy MDG on top of
operational ERP
Pure ABAP stack; extension of functional capabilities by optional components
NW MDM: Consolidation during initial load
Enterprise Search (TREX): Search and Duplicate Check
Business Objects Data Services: Duplicate Check
Business Objects analytical dashboards: Alternative UIs (instead of standard ALV lists)
PI: Third-Party integration or complex system landscape management
Portal (alternatively NW Business Client)
MDGM
ERPs
3rd party
MDGM & ERP
CRM/SRM
SCM CRM/SRM
SCM
ERPs
3rd party
ALE
ALE/SOA
MW
CIF
ALE
ALE/SOA
MW
CIF
Deploy MDG as standalone system
Thank You
© 2012 SAP AG. All rights reserved. 28
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RUN
Thank You!