SAP Jam What's New and Release Restrictions - November 2014 · 1.5 Groups and subgroups ... SAP Jam...

SAP Jam What's New and Release RestrictionsVersion: November Release - 2014-12-03

SAP Jam What's New and Release Restrictions - November 2014

Content1 What's New in This Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31.1 Nomenclature changes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31.2 Widgets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31.3 Page designer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101.4 User experience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151.5 Groups and subgroups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231.6 Home feed customizations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261.7 Links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301.8 Email notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331.9 Bell notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361.10 Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361.11 Forum topics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .391.12 Wikis and blogs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401.13 Profile customization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411.14 Microsoft® Lync® integration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411.15 OpenText Content Server integration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431.16 SAP Jam mobile app. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441.17 SAP ERP central component (ECC) delivery record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .471.18 Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

2 Feature Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

3 Release Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

4 Feature deprecation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

2 © 2014 SAP SE or an SAP affiliate company. All rights reserved.SAP Jam What's New and Release Restrictions - November 2014

Content

1 What's New in This ReleaseThe following new features have been added. Instructions on how to use each feature are available in the SAP Jam User Guide.

1.1 Nomenclature changes

Throughout SAP Jam, all instances of “Business Objects” have been replaced with “Business Records”, and instances of “Events” on the menu bar have been replaced with “Calendar”.

1.2 Widgets

Various widgets have been modified or added to page designer to make it easier for users to create pages for groups. The following table lists all the changes affecting each widget. *New denotes a new widget for this release.

NoteThe user can now enable or disable help tips which explain the purpose of each widget.

SAP Jam What's New and Release Restrictions - November 2014What's New in This Release © 2014 SAP SE or an SAP affiliate company. All rights reserved. 3

Widget Name Description

Action *New ● When you insert the action widget, you enable group members to choose from a selection of commonly used action types that can be displayed in its own prominent tile. While the actions may be accessible through left navigation menus, Overview or other pages, the member can access the action as a shortcut. For example, asking a question can be performed without navigating through the Forums section.

Figure 1: Page designer's view of the action widget● Only one action widget is allowed per page.● Not all actions may be available to group members. For example, the company admin

istrator may disable forums and restrict the invite policy to group administrators only. As such, in the Action list, the group member would not see Ask a Question, Add an Idea, Add a Discussion, and Invite someone to this group.


What's New in This Release


Figure 2: All actions on the Overview page

Business Record List

● Maximum number of items is now a slideable scale from 1 to 25..



Content ● When a member views the page, a snippet of the content description now appears for thumbnail layouts.

● Filter by type drop-down menu now includes Links. If you select a Thumbnail layout, the link's thumbnail image will appear if available. The description will also display, if available.

● Existing expertise and document tags can be re-used from the drop-down menu of the Filter by tag text box.

● You can now feature entire folders.● Maximum number of items is now a slideable scale from 1 to 25.

Figure 3: Maximum number of items slider scale




Event ● When you insert an event widget, you can enable the group member to view a recent list of events.

Figure 4: Upcoming events and recent events● Recent events display in the order of most recent event first and then list older events.● Existing expertise and document tags can be re-used from the drop-down menu of

the Filter by tag text box.● Maximum number of items is now a slideable scale from 1 to 25.

Feed ● Existing expertise and document tags can be re-used from the drop-down menu of the Filter by tag text box.

● Maximum number of items is now a slideable scale from 1 to 25.

Forum ● Existing expertise and document tags can be re-used from the drop-down menu of the Filter by tag text box.




People ● Maximum number of items is now a slideable scale from 1 to 25.● From the Member Type drop-down menu, you can now select specific group mem

bers by name to display.

Figure 5: Selected members

Search *New ● When you insert a search widget, you enable the group member to enter keywords in a search text box to search all group content. They can enter their own text, or type a few letters and then choose a suggestion from the drop-down list. Search results appear on a separate page. Only one search widget is allowed per page.

Figure 6: Search this group widget




Tag Cloud *New ● When you insert a tag cloud widget, you enable group members to view the most popular tags used by and within their group. The most popular tags will display in a larger font size.

● Tags display in alphabetical order.● Maximum number of items is now a slideable scale from 1 to 25.

Figure 7: Tag cloud widget

Task ● Existing expertise and document tags can be re-used from the drop-down menu of the Filter by tag text box.


Widget help ● When you want to add a widget, you can click on each icon to view a description of what it does. To close the help, click the X. To view it again, click the information icon to expand the help.

Figure 8: Widget help● Whether you choose to keep the help enabled or disabled, it will remember your

choice and use that setting the next time you work with widgets.


1.3 Page designer

The page designer feature enables you to add and organize the layouts in your group overview pages by using SAP Jam widgets in a page editor. It provides an easy drag-and-drop design experience for the user with a selection of multiple widgets, each one providing the flexibility and functionality required for effective and efficient collaboration.

NoteThe wiki editor for overview pages will be phased out in an upcoming release. For those using the wiki editor to design group overview pages, a new message now displays, inviting users to start working with page designer.

Enhancement Description

Page designer tips ● When you convert your pages one by one from the wiki editor to page designer for the first time, create a new page,edit an existing page for the first time, or click the information icon in page designer, you will see a "Page Designer Tips" pop-up with helpful instructions on how to work with the page designer. You can close this pop-up by clicking the X on the top right side, Remind me later, or Don't show me this window again. To see the tips at anytime, click the information icon on the page designer."

Figure 9: Page designer tips




Versioning ● As you create and edit group pages, SAP Jam stores versions of your work. You can use it to view previous saved versions of your pages, when it was last updated, comments about the version, and also the name of person who last updated it.

Figure 10: Version history● Multiple group administrators can independently edit an overview page, simultane

ously. The author who publishes their page last overwrites the changes from all other group administrators.



Group description and public/private flag

● The description text and public/private text and icons now appear with the group photo that appears above the left side navigation menu.

Figure 11: Group avatar

Overview page tab names

● Page tab names that cannot fit the width of the Overview page will be moved to the Show More drop-down menu on the far right.

● Long names are no longer automatically shortened on page tabs that cannot fit the width of the Overview page.

Manage page tabs ● Menu items for managing page tabs have been removed from the group settings menu. Now, you can click on the commands below the group header to do the following:

○ Edit a page tab.○ View the version history for a page tab.*New○ Copy a page tab.*New○ Delete a page tab.

Figure 12: Manage page tab actions




Rearrange Page Tabs ● Click the rearrange icon on the far right to open the Rearrange Tabs pop-up. From there, you can drag the page tabs to re-order its display from left to right.

Copy Overview pages within same group or to another group

● Overview pages can be copied with their widgets, widget properties, page layout, and draft/published state. The tab name and title also remain the same.

● A copied page appears as the last tab on the right or under the Show More menu.

Toggle Navigation and Toggle Header

● Toggle Navigation menu items have been removed. To edit or delete a page, click the commands below the group header.

● The Toggle Header menu item has been removed. All group headers display by default.



Group settings menu ● All settings related to the group are located in a drop-down menu on the far right and include the following:

○ Stop Following This Group○ Leave Group○ Send Status via Email○ Email Updates○ Group Access Information

Figure 13: Menu items○ The Invite action has moved to the group avatar on the left.

Delete Draft ● If you choose to delete a draft of a group overview page, you will see a message prompting you to confirm the deletion.

Save Draft ● To save a draft of an overview page, you can click Save Draft.● Only the author of the changes can view their own draft.● Each group administrator maintains their own draft when there are multiple group

administrators creating drafts from the same overview.● When viewing the page tabs, the title of the unpublished but saved draft is italicized

to stand apart from published pages.

Publish ● When you publish a group overview page, you can choose to publish it as a:

○ Major change (displays in feed; enter comments describing the changes you made).

○ Minor change (does not display in feed; no notification sent to administrators or group members).




Phase out reminder ● If you choose to create a group page overview with, or edit one previously created using the wiki editor, you will see a notice that “The Overview wiki editor will be phased out in an upcoming release.”

● The company administrator can disable this reminder.

Figure 14: Upgrade reminder● External widgets from a wiki will not be copied to the page designer during the up

grade.

Update wiki page to page designer equivalent

● If you want to start using page designer now, you can use the one-click feature to convert your wiki, one page at a time, to the page designer view.

● Content from text, images, and video widgets are preserved.● The layout is preserved as closely as possible to what previously appeared in the

wiki version.● The group administrator may need to adjust the layout in page designer.● After the update, the page author can review and do one of the following:

○ Save Draft○ Publish (and thereby generate a feed update as it is a major change)○ Cancel

1.4 User experience

Several areas of containing the most frequently used navigation tools have been updated or re-designed to make working with SAP Jam an easier experience. Information, menu items and actions are fewer clicks away and grouped together so that they are easy to find.

NoteIf you are working with SAP Jam on Microsoft Internet Explorer 8, the full capabilities of the new user experience for this release will not displays as expected. It is recommended that you use versions 9 to 11 instead.



Global menu bar ● The menu bar appears as a banner below the company logo, search and top right icons. When you scroll down, this menu bar disappears to give you maximum viewing space for your feed, but reappears when you scroll back to the top. The menu bar includes the following:

○ Home○ Groups○ Company○ Business Records (only if external applications are defined)○ Calendar (includes tasks, events, and polls with closing dates)

Notifications, messages, and tasks corner

● Users can access their notifications, messages, and tasks no matter what page they’re on by clicking on the icons on the top right corner of the page.

Figure 15: Icons for notifications, messages, and tasks

Global search ● At the top of every page, there is a filtered search tool available to you for browsing SAP Jam. A drop-down filter beside the text box helps you refine which areas of SAP Jam to search through:

Figure 16: Search bar with drop-down filter menu on Home page● When searching from a Group page, you can choose to search the group

you're in (i.e., "This Group" filter), or search by any of the other filters as shown in the previous image.




Status post box ● The post box where updates are entered and then shared now includes the following action menu:

○ Click the person icon to notify someone. One click will insert one "@" symbol; enter the name of the person after that symbol.

○ Click the hashtag icon to insert a "#" symbol; enter a tag.○ Click the camera icon to upload or drag and drop an image.○ Click the video recorder icon to upload or record a video. You can also

type the URL or copy and paste a hyperlink to a video.○ Click the document icon to attach or drag and drop a document.○ (Group feed only) Click the question icon to post a question immediately

to the group feed.○ (Group feed only) Click the light bulb icon to post an idea immediately to

the group feed.○ (Group feed only) Click the Conversation icon to post a discussion topic

immediately to the group feed.

Figure 17: Home post box for posting updates for everyone to view

Figure 18: Group post box for posting updates for everyone in your group to view

Tagging consistency ● When you tag content using the Add Tags action, the system ensures that the content contains a single hashtag symbol so that searches and filters produce complete results.



Left navigation: Add Content, Item count by content

● From your Profile page, you can now add content by using the Add Content drop-down menu on the left navigation bar.




Figure 19: Add Content drop-down menu



Left navigation: Recently Visited and Recently Viewed

● Groups that you recently visited and pages that you recently viewed are listed on the left side navigation for easy access and a quick visual history on recent activity.

Figure 20:

Bookmarking content ● You can bookmark feed events for polls (e.g., votes) in the feed.

Figure 21: More > Bookmark● You can now bookmark content items such as documents from the More

drop-down menu from the group Content item page. These bookmarks will be added to the Bookmarks section of your home page.




Common actions tile ● Alongside your home and group feeds is a "Common Actions" tile where you can choose from a list of frequently used actions, rather than search for it on group pages or other areas of your screen.

Figure 22: Common action by the Home feed

Figure 23: Common actions by the Group feed



Recommendation tiles ● If enabled by your company administrator, you can now see tiles alongside your wall feeds that list suggestions for content, people to follow, and groups to join.

Figure 24: Recommendations

Removed company wiki breadcrumbs

● Breadcrumbs have been removed from company wikis in order to prevent users from navigating to folders that they do not need to access.




Appearance of feed items ● The display of feed items on the web or mobile device has been enhanced to make the best use of screen space. For example, text and menu items such as Reply, Like, and More are now left aligned around and below the profile avatar that contains a user's photo. The time that has elapsed since the item was posted is now displayed to the left of the avatar, below the user's name.

Figure 25: Wall feed item appearance

1.5 Groups and subgroups

When the organizational structure changes for a company, the tiered relationship between groups and sub-groups may also change. Sub groups, for example, becomes an effective way to manage information architecture and cascaded administration privileges.


Change a main group to a subgroup

● A group administrator can move an existing main group to a subgroup.● Members of the subgroup will receive invitation to the new main group.● Members of the new main group are not automatically added to the subgroup.

Change a subgroup to a main group

● A group administrator can change a sub group into a main group.

Invitations to subgroups

● When creating an invitation to a subgroup, you can now select multiple members from a main group or upload a CSV that contains the name of users from the main group.

Group type conversion

● Group types can be converted when groups contain subgroups.



Group Content section

● Based on the content you select, the More menu allows you to choose from Feature selected items, Tag selected items, and Edit permissions menu items.

● When you select multiple items of the same file content type from the Content list page, Edit permissions is enabled in the More menu.

● You can select multiple items and then choose Tag selected items to tag them all at once with the same tag.

● When you want to feature specific content, you can do so from the Content section and an indicator will appear at the end of the row, in a group content list view.

Figure 26: More > Feature selected items and feature column




Group filters list ● When searching for a group on the View All Groups page, you can choose to see a list of groups by:

○ Last Activity○ Name○ Following○ Email Frequency

Figure 27: Email frequency options

Figure 28: My Groups Sort By filter

Figure 29: My Groups detailed list view

Left navigation actions

● Filtered Groups has been added to the left navigation menu, allowing you to search for groups based on custom filters.


1.6 Home feed customizations

Home feeds are a major source of information that can become easily overwhelming. This release introduces the ability to create custom filters to help you organize your feed and limit what you see to suit your preferences. It also allows you to share posts from the group feed or your home feed to other group feeds or the company feed.


Feed filters by group and people

● To help you find the people and groups you are following, you can create and apply a personalized named group or member feed filter to your Home feed. When you filter your feed, you are then able to view a feed of the posts from groups and or people belonging to that filter.

● The filter displays under the Show More drop-down menu above your feed updates.

● Filters are “personal” as it applies only to your view of the feed.




Figure 30: Filter by member or group



Manage filters ● You can create, edit, rearrange, and delete filters using the Manage Filters feature from the Show More menu.

Figure 31: Manage Filters dialog




Share a feed item with a group or your profile wall

● You can now use the Share action to re-post a feed item from your profile wall or your group feed to your own profile wall, or a group feed.

NoteIn previous releases, the Share action allowed you to share a feed item via email. However with this release, sharing no longer occurs via email. This way, users can instantly view shares within SAP Jam without needing to check their email.

● If you want to share the feed item with others, when you re-post the feed item, include @mentions so that those users will be notified about that feed item.

Figure 32: Share menu on feed item


1.7 Links

Working with links is now easier with a centralized location, editable properties, metadata preview option, and quicker access.


Link behavior ● When a user clicks a link from Group overview pages, the link item page displays. From there, they can like, comment, and do more actions to the link (e.g., Add Task, Add Tags, Mark as inappropriate, Go to Link, and Delete). Group administrators can also feature a link.

● Links to most SAP Jam items open in a light box when you browse a link via the feed or overview page. Exceptions include questions, discussions, ideas, tasks, events, polls, videos, and business tools.

● External links or external pages accessed via the Content section or a feed open in a new window.

● The option to post a link as an External Document has been removed.● From the group Content section, select Go To Link below a link to open the link di

rectly in its own browser, bypassing the link page.

Figure 33: Go To Link




Editable links ● You can edit the title of a link page by clicking on the title itself.● You can also click Edit on the link post to edit the title, thumbnail (if available), de

scription, or the URL itself.

Figure 34: Edit a link from the link page



Consolidate creation of links in one location

● Links for a group can only be managed under the Content section.

Figure 35: Create a link from the Content section● Links can no longer be created under the Links section of Company, Group, and

Profile.● User can still browse and sort through existing links, but they cannot add to or de

lete links from those sections. In an upcoming release, this will be phased out and you will be able to add and maintain links from the Content section only.

● When you click an existing Links section, you will see the following notification:

Figure 36: Read-only notice

Share a URL link in the group feed

● When you add a URL link through the Content item view, the link is posted in the group feed along with a thumbnail and thumbnail previewer (for 1 or more images, if available), the title of the hyperlink, and a description.

Link metadata ● When you enter a link, the available meta data that accompanies the URL (i.e., thumbnail image, title, snippet of URL description) also appears along with the post.

● Metadata information also accompanies links for SAP Jam items such as wikis, blogs, and documents.

● All HTTP URLs are converted to a readable hyperlinked title, where possible.● When entering or copying a link to a feed post, you can hide the meta data by clear

ing the “Display preview” option.



1.8 Email notifications

Email notifications have been revised in its presentation of content, how often "immediate" emails are sent, and number of emails for a single action affecting multiple items.


Daily and weekly digest format and content

● Daily and weekly digest email notifications have been re-designed for better organization of content, priority, oldest to most recent feed item, ease of search and scanning, subject lines with useful information, and mobile device responsiveness.

● The digest includes the following sections: Features, Upcoming Events, Tasks, and Activity Feed.

● When you click on an item summary in the Activity Feed, the focus will move to the item further down the page.



Figure 37: Email digest




Single email consolidation

● When there is a pause or end to a discussion for a feed item, a single email is sent with a consolidation of comments since the last email update on that item. The subject line of the email indicates the number of people who are commenting in the conversation. The email begins with a summary line and a link to the feed item.

● An email is no longer sent for each feed comment.● When one author uploads initial versions of multiple documents in the same time

frame, a single email is sent with a consolidation of activity.

Figure 38: Multiple document upload of initial versions from a single user

Immediacy of emails

● The frequency of “immediate” is now defined as an interval of several minutes between emails.

Single bulk copy email

● When multiple documents are copied at the same time, SAP Jam will send a single email notification and feed update, rather than individual feed items and emails for each item that was copied. The email lists each affected document and the author.


1.9 Bell notifications

When @@notify is used, users will now see the appropriate message that indicates whether they were specifically notified, or everyone in general.


@@notify clarification

● When @@notify is used, the bell notification now displays a message to indicate that “everyone” was notified.

Figure 39: Example of @@notify● @@notify notifications no longer say “…mentioned you…” unless you are specifically

mentioned.● Notifications will display on the Home feed only.● If @@notify is sent via a group, you will not receive a notification unless you are following

the group.

1.10 Tasks

Working with tasks has been made easier with pre-specified tags that help minimize or remove tag redundancy, a means to multi-select assignees and assign tasks to pending members, and more control over who can edit a task.


Task tagging ● You can now reuse existing tags (e.g., expertise, content, and forum post tags) and imported tags (e.g., via CSV upload or integration with the SuccessFactors Skills database) when adding tags to tasks. For example, when you start typing a tag for a task, a suggested list of existing tags will display in the Tag drop-down list.




Assign tasks to all group members

● When adding assignees to a task, you can now click Select All to assign the task to all group members.

Figure 40: Click Select All to assign task to all members● You can use the Add Assignees dialog to multi-select or unassign members.

Task edit and delete ● Task assignees are now prevented from completely editing and deleting another user’s tasks.

NoteThe creator of the task and group administrator are still allowed to edit and delete the task. The task assignee can only modify the status of their own work for their assigned task.



Tasks can be assigned to pending group members

● A member who has been invited to join a group but has not yet accepted the invitation can now be selected as an assignee by the task creator when assigning tasks.

Figure 41: Pending members with invitations

Tasks navigation ● When you click the tasks icon from the group of icons at the top of the page in SAP Jam, you will be able to view tasks by a variety of categories.

Figure 42: Tasks assigned to or assigned by you and to your groups



1.11 Forum topics

The following enhancements provide a solution for users who want to correct minor mistakes before and after they submit questions, ideas, and general discussion topics to a group forum. As forum topics are now treated in a similar manner to documents in a content management system, you will now be able to save a draft, edit, and publish forum content.


Save Draft ● You can now save your questions, ideas, and general discussion topics as drafts before publishing them in forums.

Figure 43: Publish and draft options● When you save as draft, you will see a message that states, "This discussion/question/

idea is a draft and has not been published yet." The draft will be saved in a Drafts section in Forums.

Figure 44: Drafts section of Forums● The author of the question, idea, or discussion can view their own drafts.



Publish ● When you are ready to post to the forum, you can now click Publish.● If a forum item is subject to group administrator approval, then when you click Publish,

you will see a message notifying you of that requirement. The group administrator will receive a notification, stating that there is content pending approval.

Edit questions, ideas, and discussions

● When you edit a title or contents for a question, idea, or discussion, your edits immediately replace the previous copy.

● The only person who can edit a question, idea, or discussion is whoever authored it.

Notifications ● Notifications are sent to group administrators when an idea is edited or published, or when a question marked with “Best Answer” is edited or published. This allows them to modify the topic status if necessary.

1.12 Wikis and blogs

The following features have been added for use with wikis and blogs.


Save Draft ● You can save a draft of the body for your wiki and blog before publishing. The draft is saved in the Drafts section of Content until it is published and is only visible to the group author.

Figure 45: Draft blog● Save Draft replaces the Save button.

Versioning for wikis ● Each time a wiki is published, SAP Jam maintains a version, collectively. You can access this version history when you click Versions.

Simultaneous use notice ● If you click to edit a wiki or blog while someone else is working on it, you will need to choose to continue or cancel. If you continue, a new draft of the blog or wiki is created.




Publish ● When you publish a wiki or blog, you can choose to publish it as a:

○ Major change (displays in feed; enter comments describing the changes you made).

○ Minor change (does not display in feed; no notification sent to administrators or group members).

1.13 Profile customization

To enable a more complete profile, six additional fields from SuccessFactors can now be imported by your company administrator.


Import standard SuccessFactor profile fields

● Company administrators can now use these additional, standard SuccessFactors profile fields in the SAP Jam Custom Profile page: country, department, division, job code, location, and nationality.

1.14 Microsoft® Lync® integration

Microsoft® Lync® can now be enabled on SAP Jam so that users can chat within Lync and check to see if other users are online.


Viewable Lync online status

● When the company administrator has enabled the Lync integration, the user will be able to see the online status of a user when they place their cursor over the other user’s profile card in a feed item.

Figure 46: Profile card with Lync status● When the user clicks on the Lync status on the profile card, the Lync application

opens.



Enable Lync integration

● A company administrator can now enable Lync for SAP Jam.

Before you work with the Lync integration in SAP Jam, please note the following Lync version and browser compatibility matrix. "Yes" denotes that the combination is supported based on major functionality testing."*" denotes that it is supported with exceptions: 1. The status update is not reflected in SAP Jam. 2. The status update is not reflected with you place cursor over the profile card.

Lync and Office versions

Internet Explorer 8

Internet Explorer 9

Internet Explorer 10

Internet Explorer 11

Mozilla Firefox 17 ESR

Mozilla Firefox 24

Mozilla Firefox (current)

Google Chrome

Lync 2010 (32 bit) Ofiice 2010 (32 bit)

Yes Yes Yes Yes

Lync 2010 (installed 64 bit but run as 32 bit) Office 2010 (64 bit)

* Yes * *

Lync 2013 (32 bit) Office 2013 (32 bit)

Yes Yes Yes Yes Yes Yes Yes

Lync 2013 (64 bit) Office 2013 (64 bit) Browsers (64 bit)

Yes Yes Yes Yes Yes

Lync 2013 (64 bit) Office 2013 (64 bit) Browsers (32 bit)

* Yes Yes Yes Yes Yes

NoteFor Lync 2010, please note the following system and browser pre-requisites for enabling integration with SAP Jam:

● Microsoft Office 2010 must be installed.● Lync 2010 must be installed (separately from Microsoft Office).● For Internet Explorer:

○ Add SAP Jam to Trusted Sites list.○ Enable "NameCtrlClass" under Manage Add-ons.



NoteFor Lync 2013, please note the following browser pre-requisites for enabling integration with SAP Jam:

Internet Explorer Mozilla Firefox Google Chrome

● Microsoft Office 2013 with installed SharePoint plugin



● Add SAP Jam to Trusted Sites list

● Enable the plugin prompt ● Enable plugins

● Enable "NameCtrlClass" under Manage Add-ons

NoteThe SAP Jam Lync integration does not currently support cross-company federation.

1.15 OpenText Content Server integration

SAP Jam company administrators can now provide access to files and documents contained within SAP Extended ECM and OpenText Content Server content repositories. Once enabled, SAP Jam group administrators can choose which content repositories or folders and sub-folders within these repositories are made available within their groups as read-only.


Support for OpenText

● SAP Jam CMIS integration for SAP Extended ECM and OpenText Content Server is now available.

● The required OpenText Content Server version is 10.5 - 2014.2 revision 1050.2014.02.37.



Content behaviour ● Company administrator can choose SAP Extended ECM or OpenText Content Server repositories and sub-folders to make available within SAP Jam groups.

● Group administrator can choose available content repositories or their subfolders to make available within their groups.

● Content must be made available to the SAP Jam "Common User" account set up in SAP Extended ECM or the OpenText Content Server.

● Content is read-only when accessed via SAP Jam. However, if a user revises the content in the original repository, those updates will be reflected in real-time in SAP Jam, including the version history.

1.16 SAP Jam mobile app

Viewing SAP Jam on your mobile device has been made easier with improvements to self-service activation, feeds and business records.


Unified and optimized mobile experience for iPhone and iPad

● Mobile experience that is optimized for both iPhone and iPad; remains consistent across devices and allows users to easily transition from one to another.

Profile screen ● New profile section allows users to easily find colleagues and key information.● Interactively traverse organizational hierarchy.● Call, mail, or locate on map with one click.




Optimized search experience

● Quickly find what you want and filter between documents, people or groups.

Figure 47: Search for documents, people, and groups

Feed filters ● One click to show feed of any group.● One click to post update or media directly to selected group.



Simplified mobile activation

● End user self-service via on-device activation or email from the SAP Jam web interface to assist in the logon process.

Figure 48: Log in to SAP Jam on your mobile device

Figure 49: Download from the App Store

Business records support ● The business records details screen, business records widget, and business records list are now presented in a mobile-friendly view.



1.17 SAP ERP central component (ECC) delivery record

The Order-to-Cash work pattern can now support cases where issues with deliveries may occur (e.g., missing information on sales order, blocked deliveries).


Support for SAP ECC delivery record

● Supported for outbound delivery added to complete the order-to-cash lifecycle.● The Order-to-Cash template has been enabled for delivery record types. You can

create a new group in SAP Jam from a delivery record and then select the Order-to-Cash template.

1.18 Other

The following lists all other features included with this release.


Admin console Branding page: color scheme

The Navigation accent colors (formerly referred to as ‘color’) setting is no longer inherited from the SuccessFactors settings, even if the “Enable SuccessFactors “Theming” option is enabled.


2 Feature AvailabilityAll features in this SAP Jam release will be available to customers on November 20, 2014.


Feature Availability

3 Release RestrictionsThe following section includes details on known issues with SAP Jam for this release and offers workarounds until the issue can be resolved.

Known Issue Suggested Workaround

When users click on a SAP Cloud for Customer (C4C) business object in the feed (such as an Opportunity), the hyperlink maybe incorrect. Chrome users are redirected to an empty page while Internet Explorer users are redirected to a page with a HTTP response 400 (Bad Request).

Users can access C4C business objects by searching for them in the appropriate Work Centers in C4C. For example, to access an Opportunity, they can go to SALES > OPPORTUNITIES and perform a search. Alternatively, users can flag or bookmark their favorite business objects and access them via the SHELF in C4C.

SAP Jam What's New and Release Restrictions - November 2014Release Restrictions © 2014 SAP SE or an SAP affiliate company. All rights reserved. 49

4 Feature deprecationThe following section lists the features that have begun deprecation or will be deprecated in the next release.

Feature Description

Wiki editor for Overview pages

The wiki editor for group overview pages is being deprecated as of this release. It is recommended that you upgrade now to the page designer before the wiki editor for group overview pages is removed in its entirety.

Share-by-email feed share now disabled

In the SAP Jam Company admin console, under the Features tab, the “Enable Feed Share” option now enables the new Share feature that allows users to repost feed events to the company or a group feed. It replaces the previous feed share feature, which was deprecated in the February 2014 (B1402) release. The previous feed share action sent email to users; it has now been completely disabled with this release.


Feature deprecation

Important Disclaimers and Legal Information

Coding SamplesAny software coding and/or code lines / strings ("Code") included in this documentation are only examples and are not intended to be used in a productive system environment. The Code is only intended to better explain and visualize the syntax and phrasing rules of certain coding. SAP does not warrant the correctness and completeness of the Code given herein, and SAP shall not be liable for errors or damages caused by the usage of the Code, unless damages were caused by SAP intentionally or by SAP's gross negligence.

AccessibilityThe information contained in the SAP documentation represents SAP's current view of accessibility criteria as of the date of publication; it is in no way intended to be a binding guideline on how to ensure accessibility of software products. SAP in particular disclaims any liability in relation to this document. This disclaimer, however, does not apply in cases of wilful misconduct or gross negligence of SAP. Furthermore, this document does not result in any direct or indirect contractual obligations of SAP.

Gender-Neutral LanguageAs far as possible, SAP documentation is gender neutral. Depending on the context, the reader is addressed directly with "you", or a gender-neutral noun (such as "sales person" or "working days") is used. If when referring to members of both sexes, however, the third-person singular cannot be avoided or a gender-neutral noun does not exist, SAP reserves the right to use the masculine form of the noun and pronoun. This is to ensure that the documentation remains comprehensible.

Internet HyperlinksThe SAP documentation may contain hyperlinks to the Internet. These hyperlinks are intended to serve as a hint about where to find related information. SAP does not warrant the availability and correctness of this related information or the ability of this information to serve a particular purpose. SAP shall not be liable for any damages caused by the use of related information unless damages have been caused by SAP's gross negligence or willful misconduct. All links are categorized for transparency (see: http://help.sap.com/disclaimer).

SAP Jam What's New and Release Restrictions - November 2014Important Disclaimers and Legal Information © 2014 SAP SE or an SAP affiliate company. All rights reserved. 51

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