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The information in this presentation is confidential and proprietary to SAP and may not be disclosed without
the permission of SAP. This presentation is not subject to your license agreement or any other service or
subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this
document or any related presentation, or to develop or release any functionality mentioned therein. This
document, or any related presentation and SAP's strategy and possible future developments, products and
or platforms directions and functionality are all subject to change and may be changed by SAP at any time
for any reason without notice. The information in this document is not a commitment, promise or legal
obligation to deliver any material, code or functionality. This document is provided without a warranty of any
kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness
for a particular purpose, or non-infringement. This document is for informational purposes and may not be
incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except
if such damages were caused by SAP´s willful misconduct or gross negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results
to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-
looking statements, which speak only as of their dates, and they should not be relied upon in making
purchasing decisions.
Legal disclaimer
Topics for Discussion
SAP’s current strategy and roadmap
Globalization Services
Challenges and accelerating Localization
Opportunities and models for Collaboration
Topics for Discussion
SAP’s current strategy and roadmap
Globalization Services
Challenges and accelerating Localization
Opportunities and models for Collaboration
The world is digital and networked
Last 2 years
90%Of the world’s data has been generated1
Last 2 years
40%Growth in adoption of business networks2
1 ScienceDaily, May 22, 2013.
2 Technology Adoption Report on Business Networks, Ardent Partners, 2014.
3 Internet of Things (IoT) 2013 to 2020 Market Forecast: Billions of Things, Trillions of Dollars, IDC, 2013.
4 Statista, 2014.
212 billion
End of 2020
“Things” will be connected3
By 2020
9 billionMobile users in the world4
In 2014
51%Of workloads processed in the cloud5
5 Cisco Global Cloud Index: Forecast and Methodology for 2013–2018, Cisco Systems Inc., November 11, 2014.
But the greatest barrier to digital transformation is
complexity
Complex technology Complex business processesComplex decision making
€237 billion in annual profits are lost by the world’s top 200 companies (10% of profits)
<1%Of today’s data is being turned into business benefits
40%Of management time is wasted on nonrevenue-generating activity
63%Of executives want to simplify business operations
Through organic innovations and strategic acquisitions, SAP has the best solution portfolio and expertise required to enable your digital strategy. SAP is the preferred choice to turn your digital vision into reality.
SAP Offers the Only End-to-End Digital Business Solution SAP HANA enables digitization across five business pillars
Topics for Discussion
SAP’s current strategy and roadmap
Globalization Services
Challenges and accelerating Localization
Opportunities and models for Collaboration
Globalization Services Innovates the World
We provide the differentiating factor in winning in the Cloud globally
Globalization Services - Our Mission
We are SAP’s door openers in new and emerging markets
We facilitate legal compliance for our customers - The competitive advantage versus competitors
We translate SAP solutions into 38 different languages expanding SAP’s regional reach
We enable a larger addressable market for SAP through a uniquely global team with a blend of different cultures and locations
What Globalization means for SAP and our customers?
Technical enablement of a system to operate globally
Multilanguage support
Code pages / Unicode
Time zones
Multiple currencies
Calendars
Functions dedicated to the needs of business in a specific country or region / cross-countries
Local best business practices
Legal requirements
Statutory reporting
Speak the language of the locals
Product (User Interface)
Documentation and collaterals
Customer communication
Internationalization Localization Translation
Globalization at SAPFacts and Figures
Globalization is a key differentiator for SAP’s customers
Global customer base in >120 countries
>60 country versions covering legal requirements delivered
40 languages delivered across various solutions
~1.200 persons working on globalization topics
Strong commitment to customers
Enablement of SAP’s customers to continuously run a global solution according to their local/country specific needs
Delivery of 1.000+ legal changes per year
Engaging directly as a trusted partner
Representation with local expertise in the majority of market
Delivering globalized solutions and services delivered to user groups and customer
Topics for Discussion
SAP’s current strategy and roadmap
Globalization Services
Challenges and accelerating Localization
Opportunities and models for Collaboration
Making global businesses a reality through regional know how
SAP Strategy Drives Globalization Portfolio Providing compliance and country specific innovations for the digital enterprise in a simple manner
Local experts facilitate regional compliance for the digital core for deployment options from OnPremise to Cloud through a Simplified approach
SAP Localization Hub
SAP Translation Hub
Public cloud offerings localized for countries
Country specific solutions for LoBs & Industries
Finance Transportation PeopleUtilities Banking
The Need to Accelerate Localization
E-Governance initiatives
SAP Globalization
Portfolio
Country Specific
challenges
Localization of Cloud portfolio
Customer request for specific
Solution/Geography localization
Support Customer’s
Growth story
Continuous Innovation
Legal & regulatory changes
SAPs expanding Innovation Portfolio
Approach to Accelerate
Deliverables
Standard SAP Solutions
Customer Specific Localization
using Toolkits
Focused Business Solutions
(SAP CD offering)
Partner Solutions (Solution
Extension; SAP Branded
Partner Solutions; Vendor
Branded Solutions)
Exponential increase in demand for Localization due to technology, economic and political scenario
Scalable approach to serve customers worldwide is needed
Leveraging the strong ecosystem and SAP Custom Development(SAP CD) helps address our customers’ Localization needs better
• Simplified consumption of localization & languages
• Independent of existing customer deployment
models (On-premise, Cloud & Hybrid)
• Improved experience in keeping systems
Legally Compliant
• Enable global scale of in-house innovations
• Support business growth plans across products
& countries
• Foster Partner / Ecosystem play
PartnersCustomers SAP Cloud Products
Govt. communication
with eDaaS
Tax ComputationLanguage
Repository
Legal Change
Notification
Print Forms As
a Service
Statutory Reporting
Framework
SAP Localization Hub is an innovative approach from SAP to host its offerings in public cloud as independently
consumable micros-services
Simplifying localization through SAP Localization Hub
20
SAP Localization Hub – Vision and Value proposition
SAP Localization Hub SAP Localization Hub SAP Localization HubGovernment
Interfaces
I - Simple country adoption and faster Go to Market
Simplify SAP’s country code
Avoid duplication and redundancy
Faster time to market for SAP’s solutions
Faster onboarding of acquired solutions
Country roadmaps for SAP’s cloud offerings
II - Simplify and Scale customer’s landscape
Possibility of localization across customer’s landscape, and not just SAP’s own
Partner collaboration opportunities for functional and geographic completeness
Monetization of Localization Hub services
III - Govt interface to the business network
Single view of compliance across the business network
Interface to Government interfaces
APIs provide the opportunity to scale consumption globally & beyond traditional enterprise
Big Data opportunities and value added services in compliance
Competitive landscapes Partner solutions
SAP Localization Hub - Tax
Tax Service enables you to easily determine and compute the applicable taxes for your transactions ensuring tax
compliance. Currently, taxes can be determined and computed for over 75 countries in the world.
Capabilities
Pre-delivered tax determination and computation content Tax related legal changes seamlessly pushed to the service Ability for customers to fine tune and configure the tax computation VAT calculation for 75+ countries Withholding tax determination and computation Support for Deferred tax, deductibility and other financial relevant
indicators Support for tax exemptions with legal reasons and certificates Multi-currency and time bound tax rate support
eDocuments as a Service(eDaas)
Capabilities
Generic interface common to all customers
Country format generation and Signature
Validation performed to ensure compliance
Communication to tax authorities
Business process monitoring
Connection to partner solutions
Customers need to comply to local regulations mandating the use of electronic documents to be sent to business
partners/legal authorities . eDaas offers a framework to manage such government interfacing centrally on the cloud platform
Solution Description
Framework to manage e-invoicing regulations
built on Hana Cloud Platform(HCP) and Hana
Cloud Integration(HCI)
HCP App to be the entry point for consumers
and partners
Country content and integration to government
managed using HCI
The entire application is hosted by SAP and
made available for consumption in HCP
Outbound Invoice
SupplierBuyer
Regul
ations
Regul
ations
Government
Topics for Discussion
SAP’s current strategy and roadmap
Globalization Services
Challenges and accelerating Localization
Opportunities and models for Collaboration
Analyze legal requirements
Influence locallegislation
Co-Innovation via Customer connection & Customer Engagement Initiative
Events (e.g. Localization Summit) & Webinars
Localization SIG in User Groups
Taking Cooperation with Customers to the next level
Advisory Services
Global Account Support
Local Product Managers on
several countries constantly
monitoring legal changes to assure
our software compliance
Local Product Managers, together
with local user groups keep regular
meeting with Local Legislators to
influence and collect early warn
news example: AFIP, DIAN
e-DaaS is one of the topics that we
co-innovate with some of our
customers
DSAG - Europe
Localization Summit Brazil -
November 10th 2015
HCM Virtual Forum for Mexico and
Argentina
SAP JAM Experience for
information exchange between
customers, local product
management and development
Taking Cooperation with Customers to the next level
On Demand Expert Sessions and
Workshops on globalization /
Localization topics https://service.sap.com/Globalization
Single Point of Contact (SPoC)
for localization topics for Customers
having global footprint.
Maintenance and Message Support
Customer
Active Global Support
Globalization Services
• Legal Change Incident
• Analyzes Customer Incidents
• Provide solutions and close
messages
• Redirect messages to next level
support
• Solve “Bugs” and Legal
Changes
• Inform cases that are
Enhancements
Legal Changes versus Enhancements
Legal Change Classification / Qualification
• To be a new legislationTo be effective in the future and not in the past
• To impact an existent and supported functionalityThat not introduce a new functionality
• Need ABAP code alterationThat has no solution by configuration nor workaround
• To be technically viableThat doesn’t introduce risk to the installed base
Classification Possible Delivery By Availability*
Legal Changes As Maintenance Legal change Note or Support Package All Version
Enhancements As innovation,following the Influence Customer Process
Enhancement Note or Support Package Recent version
New Version or Enhancement Package Future Version
New Product By new licenses
Delivery Mechanism
* Just on versions that are still under maintenance and to our customers that has current maintenance contract
Example of a Legal ChangeLeiaute 3.10 of NF-e When reported it was a new legislation Affected NF-e, an existent functionality Impossible to support new leiaute without
changing the code Technically viable
Exemple of na enhancement:NFC-e When reported it was a new legislation× NFC-e replace a Fiscal Invoice, which is not
current supported by SAP, so it is a new functionality
There is no workaround Technically viable