SAP Fiori · SAP Fiori Mit Einfachheit mehr erreichen Dr. Oliver Bäcker | Head of Mobile Solutions...
Transcript of SAP Fiori · SAP Fiori Mit Einfachheit mehr erreichen Dr. Oliver Bäcker | Head of Mobile Solutions...
SAP FioriMit Einfachheit mehr erreichenDr. Oliver Bäcker | Head of Mobile Solutions and User Experience, SAP Consulting Schweiz15. September 2015
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consumer userexperience isthe new standard
The world is changing
The Shift from Features to Experience
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“Our biggest weakness is the user experience […] adding that thecompany's future hinges on its ability to put user design on par withFacebook, Google, and Apple.”–Hasso Plattner
“Ultimately, all innovation begins and ends with the beauty of theuser experience with the software.”–Bill McDermott
“Simplification begins with the user experience”–Bernd Leukert
"Feedback from Enterprise Advisory Board (top CIOs Nestle, Apple, Colgate, etc.):– UX is the most crucial pain point when CIOs look at SAP solutions– We need to make UX one of SAP’s top priorities
–Björn Görke
User Experience for EnterpriseShaping the Future of UX within SAP
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Agenda
SAP User Experience StrategySAP FioriImplementation Experience
SAP User Experience Strategy
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Mobile FirstSimplified UXbecause ofmobile capabilities
Consistent UXacross devicesas key differentiator
to enterprise systemsimproves UX andsimplifies processes
Anywhere Access
Expanding toWearables,Augmented Realityand ‘Things’
‘New’ Experience
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SAP Fiori is the new user experience (UX) for SAP software. It applies moderndesign principles for a completely reimagined user experience. SAP Fiori UXrepresents a personalized, responsive and simple user experience across devicesand deployment options.
Introducing SAP FioriKeeping Simple Things Simple
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The SAP User Experience Strategy
RENEW ENABLE
UX DESIGN SERVICES
NEW
* http://experience.sap.com/ux-strategy/
#
**http://experience.sap.com/fiori
Usag
e/re
ach
Existing ApplicationsNew Applications
SAP Fiori UX
MobileFirst
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SAP S/4HANARun Simple with a Next Generation Business Suite
Reimagined User ExperienceSimplicity to get the job done on any device with Fiori UX and interactive graphics.
SAP Fiori
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SAP Fiori User Experience
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SAP Fiori User ExperienceSimple User Experience for easy and sophisticated tasks
Simple Finance - Clear incoming paymentsoptimized for desktop usage
My Leave RequestsDesktop/Tablet/Phone
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https://www.youtube.com/watch?v=jFY_911ShWA
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SAP Fiori Demo Cloud and App Portfolio
SAP Fiori apps reference librarywww.sap.com/fiori-apps-library
SAP Fiori Demo Cloudwww.sap.com/fiori-demo
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FREE | NON-PRODUCTIVE30 DAYS | COMMUNITY SUPPORT
SAP Fiori, demo cloud edition
Available!
Easily EXPLORE andEXPERIENCE SAP Fiori
with zero installationconfiguration
Available!
EXTEND and CUSTOMIZE SAPFiori demo cloud edition withapp extension, branding and
launchpad experience, with yourown free of charge SAP Fiori
account on the cloud
Planned:Q4/2015
CONNECT your SAP Fioricloud edition account to youron-premise SAP landscape,
for real life trial andprototyping purposes
FULL-PRODUCTIVE USAGEUNLIMITED TIME | SAP SUPPPORT
Controlledrelease
Planned: Q4/2015
SAP Fiori, cloud editionExperience, customize and run SAPFiori on the cloud for PRODUCTIVE
USAGE connected to your on-premiselandscape
Planned: Q1/2016*
GeneralAvailability
* Pending successful ramp-up / controlled release phase
HCI ODataProvisioning
SAP Fiori, (demo) cloud editionRelease Timelines
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SAP Fiori UX for CloudSAP Fieldglass, Ariba, Cloud for Customer, and Successfactors
This is the current state of planning and may be changed by SAP at any time.
SAP Cloud for Customer
Implementation Experience
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Migros: Providing Customers and Employees“A Better Life Every Day” with SAP® Solutions
This content is approved by the customer and may not be altered under any circumstances.
CompanyMigros
HeadquartersZürich, Switzerland
IndustryRetail
Products and ServicesSupermarkets, food,electronics, books, homegoods, and more
Employees>97,000
Members>2 million
RevenueSFr 27 billion (€27 billion)
Web Sitewww.migros.ch
Objectives� Improve the in-store shopping experience� Increase the productivity of store associates� Consolidate solutions to reduce costs
Why SAP� Successfully entrusted most of retail operations to SAP for Retail solutions for over 10 years� Next-generation mobile solutions that keep store associates productive on the sales floor,
providing better customer service and driving sales� Run Simple approach and a consumer-grade user experience for business users with the SAP
Fiori® user experience (UX)
Resolution� Established a mobile infrastructure in the stores along with centralized services� Closed gaps between consumer and enterprise business apps� Adopted a “design thinking” approach to come up with new and improved business processes� Performed pilot tests at select stores before rolling mobile solutions out to over 7,000 devices.
Future plans� Improve the productivity of store managers by providing them with tools and dashboards to
better monitor store performance� Enhance business processes to better support omnichannel scenarios� Evaluate the SAP® Customer Activity Repository application to improve customer analytics
and evaluate SAP S/4HANA
“When customers come into the store, they should get the information they need. To provide this,employees must be able to get that information from our back-end systems to their mobile device. Thiswill improve efficiency and customer service. With SAP, we can make this a reality.“Beat Stauber, IT Senior Project Manager, Migros
Cost savingsLower total cost of ownershipby consolidating solutions
SpeedReal-time mobile access toinformation and functionalityin the system at headquarters
ProductivityMobile solution that can be usedon any device, allowing storeassociates to do more in thesame amount of time
CustomersatisfactionBetter customer service andthe ability to answer customerquestions more quickly
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Casale Group: Making Requests and ApprovalsAnytime and Around the World with SAP® Fiori™
CompanyCasale Group SA
HeadquartersLugano, Switzerland
IndustryEngineering, construction, andoperations
Products and ServicesDesign and refurbishment ofchemical facilities for ammonia,methanol, and urea production
Employees200
RevenueApproximately SFr 150 million(€120 million)
Web Sitewww.casale.ch
Objectives� Provide managers working around the world immediate access to approval functions in
the SAP® ERP application� Simplify daily tasks for technicians� Improve user experience with convenient and user-friendly mobile apps
Resolution� Implemented SAP Fiori™ apps, including My Leave Requests, Approve Leave
Requests, Approve Purchase Orders, and Approve Requisitions, to provide users witha simple and intuitive mobile experience
� Quickly installed and configured mobile apps and integrated with SAP ERP using SAPMobile Platform
� Eliminated the need for direct access to SAP ERP with the using SAP Gatewaytechnology to establish a central hub
Benefits� Simpler, faster business activities using mobile devices� Fully available system that runs efficiently and without delays� Apps that are effective, enabling request and approval processes that meet business
needs
“When projects are extremely complex, information systems must help make themeasier. SAP Fiori streamlines information flow in a simple and effective way.”Riccardo Donati, Head of IT, Casale Group SA
ReliabilityApps that are always available,thanks to the state-of-the-art SAPMobile Platform
SpeedRequests that can be approved assoon as they are created
SimplicityUser-friendly mobile interface thatlets workers get started withoutany training
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Novartis: Quality Award for the world’slargest Go-Live of SAP Fiori
§ Provide best in class and highly usable solutions with increasedproductivity and efficiency of Novartis associates
§ Mobile solution for core HR processes, which provides a highdegree of usability and simplifies the external access
ü Anytime access for 130’000+ employees from any device
ü Consistent user experience across ~20 Fiori apps
ü Improved user experience while protecting investments in theexisting HR system
ü Scalable implementation based on “Fiori Factory” approach
Objectives
Benefits
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SAP Fiori Apps Rapid-Deployment SolutionScoping and Starter Kit
� Project duration ~4 weeks (incl. customer testing)� Results can be transported to the production system by customer
Project Phase Scope
Project Preparation• Determination of 1 Fiori transactional app• Definition of deployment option and mobile access (1 non-productive tier)• Fit / gap workshop
Installation and configuration of SAP Fiorilandscape and first app
• Add-on installation & verification (UI and integration)• Configuration of SAP NW Gateway and SAP Backend
(user & auth., RFC connections, GW services, etc.)
Test of Fiori landscape and app • End-to-End Testing• User Acceptance Testing
Knowledge Transfer • OData, SAPUI5, Installation, Configuration, Connections
Project Support
Project Fix Price CHF 29’900.– (plus VAT)
Learn more
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Implementation of SAP Fiori at other CustomersBest Practices
� Fiori Launchpad on HCP provides a central access to on-premise and cloud solutions and enablesa consistent user experience
� Customers frequently ask for “offline” and enhanced notification capabilities
�WebIDE allows for a “develop once - use multiple times” approach across devices and platforms
� Customers start with a few standard apps, but scale fast with additional standard and custom apps
� Mixed delivery models from SAP and partners allow for a cost-efficient development of apps
� Fiori generates high visibility within the organization and generates huge demand in other LoBs
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1. There is a shift from features toexperience
2. All application & UI technologiesconverge to SAP Fiori UX
3. Create your own UX strategy
4. SAP supports your UX transition
Key Points To Take Home
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Useful LinksWhere to go for more information
Start your UX journey and get involved� http://experience.sap.com
Calculate the value of UX� http://experience.sap.com/designservices/
Experience SAP Fiori UX� www.sap.com/fiori-demo
SAP Fiori apps reference library� www.sap.com/fiori-apps-library
Explore UI technologies� www.sap.com/uxexplorer
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Besten Dank für Ihre Aufmerksamkeit!
Dr. Oliver Bäcker, +41 79 102 52 03, [email protected] of Mobile Solutions and User Experience, SAP Consulting Switzerland
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