SAP BusinessObjects Data Quality Management 4 · PDF fileSAP BusinessObjects Data Quality...
Transcript of SAP BusinessObjects Data Quality Management 4 · PDF fileSAP BusinessObjects Data Quality...
SAP BusinessObjectsData Quality Management 4.0Sue Hay, Solutions Management, Data ServicesASUG – March 15, 2011
© 2011 SAP AG. All rights reserved. 2
Agenda
SAP Solutions for Data Quality Management
SAP BusinessObjects Data Quality Management 4.0Enable Governance
Trusted Data Everywhere
Best-in-Class Data Quality
© 2011 SAP AG. All rights reserved. 4
CONTINUOUSMONITORING
MEASURE
ANALYZE
PARSE
STANDARDIZECORRECT
ENHANCE
MATCH
CONSOLIDATE
YOUR DATA
DataAssessment
Enhance DataCleansing
Match &Consolidate
ContinuousMonitoring
SAP BusinessObjects Data Quality ManagementComprehensive Solutions
Data Quality Service Hub
Merger & Acquisitions Compliance reporting Regulatory Agencies
Merger & Acquisitions Compliance reporting Regulatory Agencies
DQM
MDM and Enterprise DWH MDM and Enterprise DWH
DQM for ETL / BI
Moduled forSAP ERP / CRM
Moduled forSAP ERP / CRM
DQM for applications
Legacy to new systems(DB or Apps)
Legacy to new systems(DB or Apps)
DQM for Migrations
Ensure data is correct,consistent, and complete
Create an accurate, single viewacross the enterprise
Enhance data with geographiclocation and proximity
Identify data relationships ormembers of same household
Reusable DQ business rules
Ensure data is correct,consistent, and complete
Create an accurate, single viewacross the enterprise
Enhance data with geographiclocation and proximity
Identify data relationships ormembers of same household
Reusable DQ business rules
© 2011 SAP AG. All rights reserved. 5
Single, easy-to-use dataintegration, data quality, textanalytics, and profilingsolution
Web services-basedproviding seamless supportfor SOA
Instant traceability withimpact analysis and datalineage capabilities
Single, easy-to-use dataintegration, data quality, textanalytics, and profilingsolution
Web services-basedproviding seamless supportfor SOA
Instant traceability withimpact analysis and datalineage capabilities
Over 30+ years ofdevelopment expertise
Global data quality coveragewith support for over 240countries
Support for data in anyindustry or data domainincluding customer, product,material, or supplier data
Over 30+ years ofdevelopment expertise
Global data quality coveragewith support for over 240countries
Support for data in anyindustry or data domainincluding customer, product,material, or supplier data
Data quality solutions forInformatica, Oracle’s Siebel,and SAP
Virtually undetectablepresence within theapplication – native look andfeel
Prebuilt solution enables fastdeployment and utilization ofdata quality best practices
Data quality solutions forInformatica, Oracle’s Siebel,and SAP
Virtually undetectablepresence within theapplication – native look andfeel
Prebuilt solution enables fastdeployment and utilization ofdata quality best practices
SAP BusinessObjectsData Services
SAP BusinessObjectsData Services
SAP BusinessObjectsData Quality Management
SAP BusinessObjectsData Quality Management
SAP BusinessObjectsData Quality Management
for Enterprise Applications
SAP BusinessObjectsData Quality Management
for Enterprise Applications
SAP Solutions for Data Quality ManagementComplete set of tools in support of data quality framework
© 2011 SAP AG. All rights reserved. 6
SAP BusinessObjects EIM 4.0Solutions to Support All Users for Trusted Data
Tool
sTo
ols
Business User UIBusiness User UI DesignerDesigner AdministrationAdministration
Use
rsU
sers
Developers AdministratorsData
Stewards &BusinessAnalysts
Pla
tform
Pla
tform
Core BI platformCore BI platform
Ser
vice
sS
ervi
ces
ETLETL DQDQ ProfileProfile TDPTDP MDMMDM
Business User FocusIt takes various perspectives tounderstand and analyze thetrustworthiness of data.SAP BusinessObjects InformationSteward 4.0 provides “one place”for data stewards and businessanalysts to collaborate with IT andgovern data assets.
Business User FocusIt takes various perspectives tounderstand and analyze thetrustworthiness of data.SAP BusinessObjects InformationSteward 4.0 provides “one place”for data stewards and businessanalysts to collaborate with IT andgovern data assets.
Single Product Suite for DevelopersOur EIM suite of solutions provide the key elements that enable governanceand improve trust in the data infrastructure. From data quality to profiling tobusiness metadata, SAP BusinessObjects EIM 4.0 brings key capabilities inservice of governance initiatives. This single product suite reduces costs,accelerates product proficiency, and simplifies IT infrastructure for the lowestTotal Cost of Ownership (TCO).
Single Product Suite for DevelopersOur EIM suite of solutions provide the key elements that enable governanceand improve trust in the data infrastructure. From data quality to profiling tobusiness metadata, SAP BusinessObjects EIM 4.0 brings key capabilities inservice of governance initiatives. This single product suite reduces costs,accelerates product proficiency, and simplifies IT infrastructure for the lowestTotal Cost of Ownership (TCO).
StreamlinedAdministrationSAP BusinessObjects EIM 4.0 isan integrated suite based on acommon platform with deepintegration across business andBI applications. SAPBusinessObjects EIM 4.0 nowoffers shared services with SAPBusinessObjects BI platform forscheduling, security, and useradministration. It also offerscentralized monitoring throughSAP Solution Manager.
StreamlinedAdministrationSAP BusinessObjects EIM 4.0 isan integrated suite based on acommon platform with deepintegration across business andBI applications. SAPBusinessObjects EIM 4.0 nowoffers shared services with SAPBusinessObjects BI platform forscheduling, security, and useradministration. It also offerscentralized monitoring throughSAP Solution Manager.
© 2011 SAP AG. All rights reserved. 7
SAP BusinessObjects EIM 4.0Continued Portfolio Consolidation and Integration
TextAnalytics
MetadataManagement
Data Integration
Data QualityManagement
Data ServicesData Services
Data InsightData Insight
SAPBusinessObjects
InformationSteward
SAPBusinessObjects
InformationStewardData
Profiling
MetadataManagement
MetadataManagement
Text AnalyticsText Analytics
SAP BusinessObjects EIM3.x
SAP BusinessObjectsEIM 4.0
Solution
BI p
latfo
rm S
hare
d Se
rvic
esBI
pla
tform
Sha
red
Serv
ices
SAPBusinessObjects
Data Services
SAPBusinessObjects
Data Services
Confidential
© 2011 SAP AG. All rights reserved. 8
SAP BusinessObjects Data Services &SAP BusinessObjects Information Steward
Information Platform ServicesSAP BusinessObjects BI platform
SAP BusinessObjects Data Services
SAP BusinessObjectsInformation Steward
Data Steward /Data Analyst IT / Developer IT /
Administrator
Data IntegrationETL
DataProfiling
DataQuality
TextAnalytics
MetadataManagement
© 2011 SAP AG. All rights reserved. 10
SAP BusinessObjects Data Quality Management 4.0What’s New
Enable GovernanceNew multi-user role and workspace application for data profiling
and assessment
Easily create custom cleansing solutions for material, product, orparty data
Enhanced data quality dashboards
Trusted Data EverywhereDirect integration (in process) of data quality functions into any
application
Provide instant traceability with impact analysis and data lineagecapabilities
Support new versions of DQM for Informatica, Oracle’s Siebel,and SAP applications
Best-in-Class Data QualityNew address cleansing updates and partnerships
Support for new languages for name/title/firm parsing
Geocoding updates for new and existing countries at parcel levelsupport
EnableGovernance
Best-in-Class Data
Quality
Support forany DataDomain
Share DataQuality Metrics
Data QualityDeliveryOptions
TrustedData
EverywhereEnd-to-enddata
governance Most CompleteData QualityContent &
Transforms
DataTransparency
© 2011 SAP AG. All rights reserved. 12
SAP BusinessObjects Information StewardProduct Overview
Empower data stewards with a single environment to discover, assess,define, monitor, and improve the quality of their enterprise data assets
Monitor & Remediate
Surface data qualityscore in businessuser applications
Workflows toresolve data
quality issues
Monitordata quality
Define
Define businessterms, validationrules, cleansingrules, models
Define dataownership: Assign
data ownership,accountability, and
roles
Discover
Discover & understandenterprise data
(Data profiling,Metadata management)
Catalog dataassets
SAP BusinessObjectsInformation Steward
© 2011 SAP AG. All rights reserved. 13
Business and IT collaboration through visualizinginformation governance metrics
Business users can easily see howtheir information measures up against
information governance rules andstandards
Business users can easily see howtheir information measures up against
information governance rules andstandards
IT can easily share data qualitymetrics to business users and
involve them in owning the dataproblem
IT can easily share data qualitymetrics to business users and
involve them in owning the dataproblem
© 2011 SAP AG. All rights reserved. 15
Data Services Is Your One-stop SolutionData Integration, Data Quality, Information Stewardship, and Text Analytics
Data Services 4.0 provides access to all critical business data(regardless of data source, type, or domain) enabling greater businessinsights and operational effectiveness
MOVE
IMPROVE
UNLOCK
GOVERNOne Runtime
Architecture &Services
Business UI(InformationSteward)
Unified Metadata
Technical UI(DataServices)
SAP BusinessObjects Data Services 4.0
ETLETL
Data QualityData Quality
ProfilingProfiling
Text AnalyticsText Analytics
One Administration Environment(Scheduling, Security, User Management)One Set of Source/Target Connectors
© 2011 SAP AG. All rights reserved. 16
Enable Data Quality within Applications Via Data QualityManagement SDK
Example:Data Quality Processing
embedded directly in thirdparty application
Enable data quality functions such as global address validation,data cleansing, matching, and geocoding, through an APIallowing organizations to increase the value of anyapplication quickly.
Quickly implement and enforce data quality business rulesthat don’t require end-user training or ongoing administration
Ability to maintain the user interface (UI) of choice Flexibility to choose only the specific data quality functionality
you need to integrate for the project
© 2011 SAP AG. All rights reserved. 17
Integrate APIs into Customer’sApplication Code
Data Quality Processingembedded directly in application
Install Data Quality ManagementSDK
ReferenceData Files
U.S RegulatoryAddressCleanse
DataCleanse
Global AddressCleanse
MatchingGeocoder
==
Specify Data QualityRules Via XML/API
Data Quality Management SDKGeneral Solution Overview
© 2011 SAP AG. All rights reserved. 18
Data Quality Management SDKCleansing Capabilities
U.S.RegulatoryAddressCleanse
•CASSTM Certified•Delivery PointValidation (DPV®)
•LACSLink®
•SuiteLink®
•NCOALink®
•ANKLink®
•RDITM
•eLOT®
•Suggestion Lists
Global AddressCleanse•Address validationfor over 240countries
•Canadian PostalCertification (SERP)
•Australian PostalCertification (AMAS)
•New Zealand PostalCertification(SendRight)
•Suggestion Lists
Geocoder•Many countriessupported
•Lat/Long Append•Reverse Lookup(Lat/Long->Addresses)
•Points of Interest•Population Class•Side of street•U.S.A – MCD &Census blocks
Data Cleanse• Parsing/Standar
dization• Name• Title• Firm• Phone• E-mail
• NOTE: PartyData ONLY
Matching•DuplicateIdentification
•ConsumerHouseholding
•CorporateHouseholding
These trademarks are owned by the United States Postal Service®: CASSTN, DPV® ,LACSLink® SuiteLink® NCOALink®
ANKLink® RDITM eLOT®”
© 2011 SAP AG. All rights reserved. 21
Global Country Coverage – China added
Basic Address Cleansing: All-World Directory includes Last Line Validation and Address Line Parsing and Standardization
Statistics
NEW
Enhanced Address Cleansing: 36 country-specific Address Directories, Address Line Validation
© 2011 SAP AG. All rights reserved. 22
Native Chinese Address Cleanse
“Sound-alike” Misspellings
“Look-alike” Misspellings
Initial support offered within the Data Services 4.0 release.
Example1 臝 赢 嬴 蠃 羸
Example2 洗 冼
Correct 上海 = S H A N G H A IMisspelling 尚海 = S H A N G H A I
Cleanse also understands and corrects common misspellings
© 2011 SAP AG. All rights reserved. 24
What is the Value of Certified Addressing Solutions?
Reduced shipping costs from the USPS , Canada Post,Australia Post, New Zealand Post,… If they preprocess mail through SAP’s solutions Postal discount rates based on volume, saturation in a given area,
and software processing used
Reduced production costs Eliminate undeliverable addresses Remove duplicate records Ship to households vs. individuals Process against do-not-contact lists
Increased customer satisfaction Packages, letters, bills, promotions, coupons get to their intended
recipients even if they move Only contact when desired
Our customers save money through..
© 2011 SAP AG. All rights reserved. 25
USPS: How do we reduce postal costs for our customers?
Reduce postal costs from the single piece rate (Letters) of 44 cents to 18.2 cents per mail piece.
2) NCOALink gets you to thistable within the standard mailsection of the USPS Price list.
1) CASS certified software gets youto the automation section of the tableand enables you to upgrade toCarrier Route by adding DSF2.
3) DSF2 helps upgrade you to theCarrier Route section and qualify youfor a specific column based on thedistribution of addresses in yourmailing.
Address Quality(CASS)
Move Update(NCOALinkTM)
Walk Sequencing(DSF2TM)
Reduced Mailing Costs
© 2011 SAP AG. All rights reserved. 26
Other Address Cleanse Highlights
Easier access to reference data (directory) information via logs
Global Address Cleanse Enhanced suggestion list support for all countries (except CJK) Support Company Organization names for Japan Support half-width / full-width characters normalization Support more local Address Standards Additional discrete Input/Output fields
U.S. Regulatory Address Cleanse MultiSource reporting – separate reports per „source“ in 1 transform CASS self-certification Performance Improvements Added DSF2 Augment functionality New DSF2 Sequence Functionality transform Provide DSF2 Reports
– New delivery sequence invoice– Delivery sequencing summary – matches the ACE job summary– DSF2 log files in the repository that can be exported via the management console
© 2011 SAP AG. All rights reserved. 27
AustraliaAustriaBelgiumBrazilBulgariaCanadaChinaCzech RepublicDenmarkEstoniaFinlandFranceGermanyGreeceHungaryItalyJapanLatvia
New in DS 4.0
ALL WORLDALL WORLD
Street and House Level ValidationStreet and House Level Validation
UniversalPostalUnionCountries &territories(>240)
LithuaniaLuxemburgNetherlandsNew ZealandNorwayPolandPortugalRussiaSingaporeSpainSwedenSlovakiaSwitzerlandTurkeyUnited KingdomUnited States
Data Quality Management – Content AvailabilityWorldwide Address Coverage
Address Certifications &Other CapabilitiesAddress Certifications &Other Capabilities
City ValidationCity Validation
United States – CASSTM
Delivery Point Validation(DPV®) LACSLink®
SuiteLink®
NCOALink®
ANKLink®
RDITM
DSF2®
eLOT®
Canada – SERPAustralia – AMASNew Zealand – SendRight
These trademarks are owned by the United States Postal Service®: CASSTN, DPV®, LACSLink® SuiteLink® NCOALink® ANKLink® RDITM DSF2® eLOT®”
© 2011 SAP AG. All rights reserved. 29
Why do we need Data Cleanse?Customized cleansing for non-address data
Input DataOffice Max multipurpose paper 96bright 20 lb paper 2500 sheets 8 ½” x11” OM44011
Parsed Output
Product Category Paper
Size 8 ½ x 11 in.
Manufacturer Office Max
Type Multipurpose
Weight 20 lb.
Brightness 96 BR
Packaging 2500 Sheets
StandardDescription
OM44011 - Office Max weight:30 lb. Multipurpose 8 ½ x 11in. 96 BR. 2500 Sheets
© 2011 SAP AG. All rights reserved. 30
What does Cleansing Package Builder do for me?
Empowers the Data Steward / Subject Matter Expert to drive their own datacleansing solution!
Allows the business user to easily and quickly: Develop new cleansing solutions for data domains that SAP does not provide out-of-the-
box– Example: Product data such as used in Manufacturing or Financial industries Customize the name/firm cleansing packages that SAP sells today Provide direction on how their data should be classified on output, leveraging visual tools
Cleansing Package Builder automatically creates the data dictionary, rules, andpatterns that make up a cleansing package
A Cleansing Package is used by the Data Services’ Data Cleanse transform duringprocessing
© 2011 SAP AG. All rights reserved. 31
Introducing Cleansing Package Builder
Empowers data stewards/domain experts to develop custom data cleansingsolutions for any data domainCleansing Package Builder is available within Information Steward
© 2011 SAP AG. All rights reserved. 33
Data Cleanse Workflow for Product Data LeveragingCleansing Package Builder
INFORMATION STEWARD
CLEANSING PACKAGEBUILDER
INFORMATION STEWARD
CLEANSING PACKAGEBUILDER
Build or refine acleansing package
Build or refine acleansing package
Publish the cleansingpackage
Publish the cleansingpackage
DATA SERVICESDATA SERVICES Create a job thatincludes the DataCleanse transform
Create a job thatincludes the DataCleanse transform
Configure the transformoption to refer to thecleansing package
Configure the transformoption to refer to thecleansing package
Run the job to cleanseyour data
Run the job to cleanseyour data
Asnecessary,refine thecleansingpackage
Asnecessary,refine thecleansingpackage
The CPB workflow includes these steps:
1. Log into Information Steward2. Choose Cleansing Package Builder tab3. Set up Cleansing Package (CP)4. Publish CP
5. Set up Data Cleanse job in Data Servicesutilizing new CP
6. Run Data Services Data Cleanse project
7. Review Standardized Output8. Develop, Test, Deploy and Maintain CPs
a) Test machineb) Push to productionc) Continually tweak and update CP
© 2011 SAP AG. All rights reserved. 34
Data Quality Management – Content AvailabilityWorldwide Cleansing Packages
Singapore / Malaysia Indonesia Romanian Czech Republic / Slovakia Norwegian Finland China/Hong Kong/Taiwan (4.0+)
Cleansing PackagesContent for Name, Title, and Firm Parsing and Standardization
Languages supported for countries around the globe Arabic English (US/CAN/UK/Ireland/AUS/ NZ) German (Germany/Austria) Benelux Danish Dutch French Italian Japanese Portuguese Spanish Swiss Swedish Poland Hungarian Russian India (Latin)
NOTE: Items in red are available with 4.0 +
© 2011 SAP AG. All rights reserved. 36
Matching & Consolidation Example
Ms Margaret Smith-Kline Ph.D.Business Objects
101 Avenue of the AmericasNew York NY [email protected]
Ms. Peg KlineBus. Obj.
101 6th Ave.New York NY 10013
001-12-4367(222) 922-9922
Maggie SmithBusiness Objects, an SAP Company
101 6th Ave.Manhattan, NY 10012
Name Ms. Margaret Smith-Kline Ph.D.
Firm Name Business Objects, Inc.
SSN 001-12-4367
Address 101 Avenue of the Americas
City, State, ZIP New York, NY 10013-1933
Latitude 40.722970
Longitude 74.005035
Fed code 36061
Phone (222) 922-9922
Email [email protected]
© 2011 SAP AG. All rights reserved. 37
Proximity Matching
What is Proximity Matching?Ability to match records based on their proximity (instead of comparing stringrepresentation of data)
Geographical proximity– Find duplicate records based on geographic proximity, using latitude and longitude information.
Numeric proximity – Find duplicates based on numerical closeness of data
Date proximity – Find duplicate based on date ranges.
© 2011 SAP AG. All rights reserved. 38
Geographical Proximity Matching
Spatial search of objects around a location within a radial range or theclosest location
Finding the closest store to a specific customer
Finding all stores within a given radius
CustomerResidentCustomerResident
RetailLocation
RetailLocation
Name Address Geocode Store #
MargaretRoberts
1429 W Elizabeth StFort Collins CO 80522
(40.575874, -105.101652)
1544
NeilNevue
942 California AveSalt Lake City UT 84115
(40.74043, -111.935701)
4403
© 2011 SAP AG. All rights reserved. 39
Numerical and Date Proximity Matching
Find duplicates based on:
Numerical Values – matching +/- 3mm results…
Date Values – matching +/- 35 days results in…
Name Address Date of Birth Comment
Margaret Roberts 1429 W Elizabeth StFort Collins CO 80522
1/23/1945 Duplicate
Neil Nevue 942 California AveSalt Lake City UT 84115
1/23/1945 Not Duplicate
M Roberts 1429 W Elizabeth St.Fort Collins CO 80522
2/23/1945 Duplicate
Margaret Roberts 1429 W Elizabeth St.Fort Collins CO 80522
12/23/1945 Not Duplicate
Description Type Length Diameter Comment
SS Rod 25188 SS 25 1.88 Duplicate
SS Rod 25181 SS 25 1.81 Not Duplicate
SS Rod 25191 SS 25 1.91 Duplicate
© 2011 SAP AG. All rights reserved. 40
Match – Other Enhancements
Approximate Substring Matching Used for multiple given and family names matching (Mexico, South America, and so on.)
Custom Fields in Match Wizard for Non-Party data
Full Name GivenName1
GivenName2
FamilyName1
FamilyName2
Ana Lucia Almeida Da Silva Ana Lucia Almeida Da Silva
Ana Lucia A. Da Silva Ana Lucia A. Da Silva
Ana Lucia Da Silva Ana Lucia Da Silva
© 2011 SAP AG. All rights reserved. 42
Add Location Awareness to make Better BusinessDecisions
Understand location factors relative to your opportunity and drive better businessdecisions: You have incomplete address location and need to determine the closest address
based on an input latitude and longitude Identify Points of Interest around a location within a specified range or based on the closest location Identify similar records based on their physical proximity to each other
Location awareness feeds the analysis process by integrating the context of locationto help answer critical business questions: Evaluate the suitability of a new business location
– Number of customers within that area– Proximity of competing businesses– Distribution of complementary services
Customer ResidentCustomer Resident
Retail LocationRetail Location
© 2011 SAP AG. All rights reserved. 44
Data Quality Management – Content AvailabilityGeocoding
Geocoding
Ability to append Latitude/Longitude (Lat/Long)
Reverse Geocoding Reverse lookup of addresses from LAT/LONG
Points of Interest search
Country Coverage: Canada (NAVTEQ) France (NAVTEQ) Germany (NAVTEQ) United Kingdom (NAVTEQ) United States (NAVTEQ) United States (TeleAtlas) Austria (NAVTEQ) (4.0+) Switzerland (NAVTEQ) (4.0+) NOTE: Items in green are available with 4.0 +
© 2011 SAP AG. All rights reserved. 45
Wrap-Up
SAP Solutions for Data Quality Management
SAP BusinessObjects Data Quality Management 4.0Enable Governance
Trusted Data Everywhere
Best-in-Class Data Quality
© 2011 SAP AG. All rights reserved. 46
SAP BusinessObjects Data Quality Management 4.0What’s New
Enable GovernanceNew multi-user role and workspace application for data profiling
and assessment
Easily create custom cleansing solutions for material, product, orparty data
Enhanced data quality dashboards
Trusted Data EverywhereDirect integration (in process) of data quality functions into any
application
Provide instant traceability with impact analysis and data lineagecapabilities
Support new versions of DQM for Informatica, Oracle’s Siebel,and SAP applications
Best-in-Class Data QualityNew address cleansing updates and partnerships
Support for new languages for name/title/firm parsing
Geocoding updates for new and existing countries at parcel levelsupport
EnableGovernance
Best-in-Class Data
Quality
Support forany DataDomain
Share DataQuality Metrics
Data QualityDeliveryOptions
TrustedData
EverywhereEnd-to-enddata
governance Most CompleteData QualityContent &
Transforms
DataTransparency
© 2011 SAP AG. All rights reserved. 47
Time to Value: Fast and cost-effective integration withexisting SAP and non-SAP systems
Proven Customer Value: Mature offering and large installbase of customers supporting critical business scenarios
Market Leadership: Analyst recognition and customerimplementation success
Comprehensive Solutions for EIM StrategyOne-stop for end-to-end information governanceand management
Why SAP?The Best Choice for EIM
© 2011 SAP AG. All rights reserved. 48
Related ASUG SIG Webinars
ASUG – BUSINESS INTELLIGENCE COMMUNITYSAP BusinessObjects Data Services in an SAP LandscapeDate: Thursday, March 3, 2011Time: 2:00 p.m. ET
SAP BusinessObjects Data Quality 4.0 DetailsDate: Tuesday, March 15, 2011Time: 3:00 p.m. ET
SAP BusinessObjects Data Services 4.0 OverviewDate: Wednesday, March 16, 2011Time: 2:00 p.m. ET
SAP BusinessObjects: Information Steward 4.0 Overview (Part I, Metadata Mgmt)Date: Tuesday, March 22, 2011Time: 2:00 p.m. ET
SAP BusinessObjects Postalsoft: Scalable U.S. Mailing Solutions to Meet your NeedsDate: Tuesday, March 29, 2011Time: 2:00 p.m. ET
SAP BusinessObjects: Working with Product Data in Data Services 4.0Date: Wednesday, April 6, 2011Time: 2:00 p.m. ET
Data Quality Management for SAP Adapter OverviewDate: April 12, 2011Time: 2:00 p.m. ET
© 2011 SAP AG. All rights reserved. 50
Learn more about 4.0!Business Analytics from SAP
www.sap.com/analyticswww.sap.com/analytics
Discover how you can maximize the value ofyour enterprise data to improve businessperformance.
Visit www.sap.com/analytics to discoverthe latest innovations from SAP, viewinformative videos, share your views on ourdaily blog posts, and participate in our socialmedia communities.
Business Analytics Bloghttp://analytics.blogs-sap.com
Facebookhttp://www.facebook.com/SAPanalytics/
Twitterhttp://www.twitter.com/businessobjects
© 2011 SAP AG. All rights reserved. 51
Further Information
SAP SDN
Related SAP Education and Certification Opportunitieshttp://www.sap.com/education/
SAP Public Web:SAP BusinessObjects Information Management Solution Information:http://www.sap.com/usa/solutions/sapbusinessobjects/large/eim/index.epx
SAP BusinessObjects Main Landing Page (Find everything you need here):http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000711090&_SCENARIO=01100035870000000202&
Documentation: http://help.sap.com/content/bobj/bobj/index.htm Select "Data Services“ in the drop down box
Supported Platforms Guides:http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000726177&_SCENARIO=01100035870000000202&
Main SAP Business Objects Information Management Page:http://www.sdn.sap.com/irj/boc/imData Services Page:http://www.sdn.sap.com/irj/boc/dsData Services Tips and Tricks Wiki:http://wiki.sdn.sap.com/wiki/display/BOBJ/BusinessObjects%20Data%20Services%20Tips%20and%20TricksSAP Business Objects Information Management Forum:http://forums.sdn.sap.com/forum.jspa?forumID=305
© 2011 SAP AG. All rights reserved. 52
Copyright 2011 SAP AGAll Rights Reserved
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