SAP BusinessObjects Data Quality Management 4 · PDF fileSAP BusinessObjects Data Quality...

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SAP BusinessObjects Data Quality Management 4.0 Sue Hay, Solutions Management, Data Services ASUG – March 15, 2011

Transcript of SAP BusinessObjects Data Quality Management 4 · PDF fileSAP BusinessObjects Data Quality...

SAP BusinessObjectsData Quality Management 4.0Sue Hay, Solutions Management, Data ServicesASUG – March 15, 2011

© 2011 SAP AG. All rights reserved. 2

Agenda

SAP Solutions for Data Quality Management

SAP BusinessObjects Data Quality Management 4.0Enable Governance

Trusted Data Everywhere

Best-in-Class Data Quality

SAP Solutions for Data Quality Management

© 2011 SAP AG. All rights reserved. 4

CONTINUOUSMONITORING

MEASURE

ANALYZE

PARSE

STANDARDIZECORRECT

ENHANCE

MATCH

CONSOLIDATE

YOUR DATA

DataAssessment

Enhance DataCleansing

Match &Consolidate

ContinuousMonitoring

SAP BusinessObjects Data Quality ManagementComprehensive Solutions

Data Quality Service Hub

Merger & Acquisitions Compliance reporting Regulatory Agencies

Merger & Acquisitions Compliance reporting Regulatory Agencies

DQM

MDM and Enterprise DWH MDM and Enterprise DWH

DQM for ETL / BI

Moduled forSAP ERP / CRM

Moduled forSAP ERP / CRM

DQM for applications

Legacy to new systems(DB or Apps)

Legacy to new systems(DB or Apps)

DQM for Migrations

Ensure data is correct,consistent, and complete

Create an accurate, single viewacross the enterprise

Enhance data with geographiclocation and proximity

Identify data relationships ormembers of same household

Reusable DQ business rules

Ensure data is correct,consistent, and complete

Create an accurate, single viewacross the enterprise

Enhance data with geographiclocation and proximity

Identify data relationships ormembers of same household

Reusable DQ business rules

© 2011 SAP AG. All rights reserved. 5

Single, easy-to-use dataintegration, data quality, textanalytics, and profilingsolution

Web services-basedproviding seamless supportfor SOA

Instant traceability withimpact analysis and datalineage capabilities

Single, easy-to-use dataintegration, data quality, textanalytics, and profilingsolution

Web services-basedproviding seamless supportfor SOA

Instant traceability withimpact analysis and datalineage capabilities

Over 30+ years ofdevelopment expertise

Global data quality coveragewith support for over 240countries

Support for data in anyindustry or data domainincluding customer, product,material, or supplier data

Over 30+ years ofdevelopment expertise

Global data quality coveragewith support for over 240countries

Support for data in anyindustry or data domainincluding customer, product,material, or supplier data

Data quality solutions forInformatica, Oracle’s Siebel,and SAP

Virtually undetectablepresence within theapplication – native look andfeel

Prebuilt solution enables fastdeployment and utilization ofdata quality best practices

Data quality solutions forInformatica, Oracle’s Siebel,and SAP

Virtually undetectablepresence within theapplication – native look andfeel

Prebuilt solution enables fastdeployment and utilization ofdata quality best practices

SAP BusinessObjectsData Services

SAP BusinessObjectsData Services

SAP BusinessObjectsData Quality Management

SAP BusinessObjectsData Quality Management

SAP BusinessObjectsData Quality Management

for Enterprise Applications

SAP BusinessObjectsData Quality Management

for Enterprise Applications

SAP Solutions for Data Quality ManagementComplete set of tools in support of data quality framework

© 2011 SAP AG. All rights reserved. 6

SAP BusinessObjects EIM 4.0Solutions to Support All Users for Trusted Data

Tool

sTo

ols

Business User UIBusiness User UI DesignerDesigner AdministrationAdministration

Use

rsU

sers

Developers AdministratorsData

Stewards &BusinessAnalysts

Pla

tform

Pla

tform

Core BI platformCore BI platform

Ser

vice

sS

ervi

ces

ETLETL DQDQ ProfileProfile TDPTDP MDMMDM

Business User FocusIt takes various perspectives tounderstand and analyze thetrustworthiness of data.SAP BusinessObjects InformationSteward 4.0 provides “one place”for data stewards and businessanalysts to collaborate with IT andgovern data assets.

Business User FocusIt takes various perspectives tounderstand and analyze thetrustworthiness of data.SAP BusinessObjects InformationSteward 4.0 provides “one place”for data stewards and businessanalysts to collaborate with IT andgovern data assets.

Single Product Suite for DevelopersOur EIM suite of solutions provide the key elements that enable governanceand improve trust in the data infrastructure. From data quality to profiling tobusiness metadata, SAP BusinessObjects EIM 4.0 brings key capabilities inservice of governance initiatives. This single product suite reduces costs,accelerates product proficiency, and simplifies IT infrastructure for the lowestTotal Cost of Ownership (TCO).

Single Product Suite for DevelopersOur EIM suite of solutions provide the key elements that enable governanceand improve trust in the data infrastructure. From data quality to profiling tobusiness metadata, SAP BusinessObjects EIM 4.0 brings key capabilities inservice of governance initiatives. This single product suite reduces costs,accelerates product proficiency, and simplifies IT infrastructure for the lowestTotal Cost of Ownership (TCO).

StreamlinedAdministrationSAP BusinessObjects EIM 4.0 isan integrated suite based on acommon platform with deepintegration across business andBI applications. SAPBusinessObjects EIM 4.0 nowoffers shared services with SAPBusinessObjects BI platform forscheduling, security, and useradministration. It also offerscentralized monitoring throughSAP Solution Manager.

StreamlinedAdministrationSAP BusinessObjects EIM 4.0 isan integrated suite based on acommon platform with deepintegration across business andBI applications. SAPBusinessObjects EIM 4.0 nowoffers shared services with SAPBusinessObjects BI platform forscheduling, security, and useradministration. It also offerscentralized monitoring throughSAP Solution Manager.

© 2011 SAP AG. All rights reserved. 7

SAP BusinessObjects EIM 4.0Continued Portfolio Consolidation and Integration

TextAnalytics

MetadataManagement

Data Integration

Data QualityManagement

Data ServicesData Services

Data InsightData Insight

SAPBusinessObjects

InformationSteward

SAPBusinessObjects

InformationStewardData

Profiling

MetadataManagement

MetadataManagement

Text AnalyticsText Analytics

SAP BusinessObjects EIM3.x

SAP BusinessObjectsEIM 4.0

Solution

BI p

latfo

rm S

hare

d Se

rvic

esBI

pla

tform

Sha

red

Serv

ices

SAPBusinessObjects

Data Services

SAPBusinessObjects

Data Services

Confidential

© 2011 SAP AG. All rights reserved. 8

SAP BusinessObjects Data Services &SAP BusinessObjects Information Steward

Information Platform ServicesSAP BusinessObjects BI platform

SAP BusinessObjects Data Services

SAP BusinessObjectsInformation Steward

Data Steward /Data Analyst IT / Developer IT /

Administrator

Data IntegrationETL

DataProfiling

DataQuality

TextAnalytics

MetadataManagement

SAP BusinessObjects Data Quality Management 4.0

© 2011 SAP AG. All rights reserved. 10

SAP BusinessObjects Data Quality Management 4.0What’s New

Enable GovernanceNew multi-user role and workspace application for data profiling

and assessment

Easily create custom cleansing solutions for material, product, orparty data

Enhanced data quality dashboards

Trusted Data EverywhereDirect integration (in process) of data quality functions into any

application

Provide instant traceability with impact analysis and data lineagecapabilities

Support new versions of DQM for Informatica, Oracle’s Siebel,and SAP applications

Best-in-Class Data QualityNew address cleansing updates and partnerships

Support for new languages for name/title/firm parsing

Geocoding updates for new and existing countries at parcel levelsupport

EnableGovernance

Best-in-Class Data

Quality

Support forany DataDomain

Share DataQuality Metrics

Data QualityDeliveryOptions

TrustedData

EverywhereEnd-to-enddata

governance Most CompleteData QualityContent &

Transforms

DataTransparency

SAP BusinessObjects Data Quality Management 4.0

Enable Governance

© 2011 SAP AG. All rights reserved. 12

SAP BusinessObjects Information StewardProduct Overview

Empower data stewards with a single environment to discover, assess,define, monitor, and improve the quality of their enterprise data assets

Monitor & Remediate

Surface data qualityscore in businessuser applications

Workflows toresolve data

quality issues

Monitordata quality

Define

Define businessterms, validationrules, cleansingrules, models

Define dataownership: Assign

data ownership,accountability, and

roles

Discover

Discover & understandenterprise data

(Data profiling,Metadata management)

Catalog dataassets

SAP BusinessObjectsInformation Steward

© 2011 SAP AG. All rights reserved. 13

Business and IT collaboration through visualizinginformation governance metrics

Business users can easily see howtheir information measures up against

information governance rules andstandards

Business users can easily see howtheir information measures up against

information governance rules andstandards

IT can easily share data qualitymetrics to business users and

involve them in owning the dataproblem

IT can easily share data qualitymetrics to business users and

involve them in owning the dataproblem

SAP BusinessObjects Data Quality Management 4.0

Trusted Data Everywhere

© 2011 SAP AG. All rights reserved. 15

Data Services Is Your One-stop SolutionData Integration, Data Quality, Information Stewardship, and Text Analytics

Data Services 4.0 provides access to all critical business data(regardless of data source, type, or domain) enabling greater businessinsights and operational effectiveness

MOVE

IMPROVE

UNLOCK

GOVERNOne Runtime

Architecture &Services

Business UI(InformationSteward)

Unified Metadata

Technical UI(DataServices)

SAP BusinessObjects Data Services 4.0

ETLETL

Data QualityData Quality

ProfilingProfiling

Text AnalyticsText Analytics

One Administration Environment(Scheduling, Security, User Management)One Set of Source/Target Connectors

© 2011 SAP AG. All rights reserved. 16

Enable Data Quality within Applications Via Data QualityManagement SDK

Example:Data Quality Processing

embedded directly in thirdparty application

Enable data quality functions such as global address validation,data cleansing, matching, and geocoding, through an APIallowing organizations to increase the value of anyapplication quickly.

Quickly implement and enforce data quality business rulesthat don’t require end-user training or ongoing administration

Ability to maintain the user interface (UI) of choice Flexibility to choose only the specific data quality functionality

you need to integrate for the project

© 2011 SAP AG. All rights reserved. 17

Integrate APIs into Customer’sApplication Code

Data Quality Processingembedded directly in application

Install Data Quality ManagementSDK

ReferenceData Files

U.S RegulatoryAddressCleanse

DataCleanse

Global AddressCleanse

MatchingGeocoder

==

Specify Data QualityRules Via XML/API

Data Quality Management SDKGeneral Solution Overview

© 2011 SAP AG. All rights reserved. 18

Data Quality Management SDKCleansing Capabilities

U.S.RegulatoryAddressCleanse

•CASSTM Certified•Delivery PointValidation (DPV®)

•LACSLink®

•SuiteLink®

•NCOALink®

•ANKLink®

•RDITM

•eLOT®

•Suggestion Lists

Global AddressCleanse•Address validationfor over 240countries

•Canadian PostalCertification (SERP)

•Australian PostalCertification (AMAS)

•New Zealand PostalCertification(SendRight)

•Suggestion Lists

Geocoder•Many countriessupported

•Lat/Long Append•Reverse Lookup(Lat/Long->Addresses)

•Points of Interest•Population Class•Side of street•U.S.A – MCD &Census blocks

Data Cleanse• Parsing/Standar

dization• Name• Title• Firm• Phone• E-mail

• NOTE: PartyData ONLY

Matching•DuplicateIdentification

•ConsumerHouseholding

•CorporateHouseholding

These trademarks are owned by the United States Postal Service®: CASSTN, DPV® ,LACSLink® SuiteLink® NCOALink®

ANKLink® RDITM eLOT®”

SAP BusinessObjects Data Quality Management 4.0

Best-in-Class Data Quality

© 2011 SAP AG. All rights reserved. 20

ADDRESS CLEANSE

© 2011 SAP AG. All rights reserved. 21

Global Country Coverage – China added

Basic Address Cleansing: All-World Directory includes Last Line Validation and Address Line Parsing and Standardization

Statistics

NEW

Enhanced Address Cleansing: 36 country-specific Address Directories, Address Line Validation

© 2011 SAP AG. All rights reserved. 22

Native Chinese Address Cleanse

“Sound-alike” Misspellings

“Look-alike” Misspellings

Initial support offered within the Data Services 4.0 release.

Example1 臝 赢 嬴 蠃 羸

Example2 洗 冼

Correct 上海 = S H A N G H A IMisspelling 尚海 = S H A N G H A I

Cleanse also understands and corrects common misspellings

© 2011 SAP AG. All rights reserved. 23

Address Cleansing CertificationProven and Trusted Solutions

© 2011 SAP AG. All rights reserved. 24

What is the Value of Certified Addressing Solutions?

Reduced shipping costs from the USPS , Canada Post,Australia Post, New Zealand Post,… If they preprocess mail through SAP’s solutions Postal discount rates based on volume, saturation in a given area,

and software processing used

Reduced production costs Eliminate undeliverable addresses Remove duplicate records Ship to households vs. individuals Process against do-not-contact lists

Increased customer satisfaction Packages, letters, bills, promotions, coupons get to their intended

recipients even if they move Only contact when desired

Our customers save money through..

© 2011 SAP AG. All rights reserved. 25

USPS: How do we reduce postal costs for our customers?

Reduce postal costs from the single piece rate (Letters) of 44 cents to 18.2 cents per mail piece.

2) NCOALink gets you to thistable within the standard mailsection of the USPS Price list.

1) CASS certified software gets youto the automation section of the tableand enables you to upgrade toCarrier Route by adding DSF2.

3) DSF2 helps upgrade you to theCarrier Route section and qualify youfor a specific column based on thedistribution of addresses in yourmailing.

Address Quality(CASS)

Move Update(NCOALinkTM)

Walk Sequencing(DSF2TM)

Reduced Mailing Costs

© 2011 SAP AG. All rights reserved. 26

Other Address Cleanse Highlights

Easier access to reference data (directory) information via logs

Global Address Cleanse Enhanced suggestion list support for all countries (except CJK) Support Company Organization names for Japan Support half-width / full-width characters normalization Support more local Address Standards Additional discrete Input/Output fields

U.S. Regulatory Address Cleanse MultiSource reporting – separate reports per „source“ in 1 transform CASS self-certification Performance Improvements Added DSF2 Augment functionality New DSF2 Sequence Functionality transform Provide DSF2 Reports

– New delivery sequence invoice– Delivery sequencing summary – matches the ACE job summary– DSF2 log files in the repository that can be exported via the management console

© 2011 SAP AG. All rights reserved. 27

AustraliaAustriaBelgiumBrazilBulgariaCanadaChinaCzech RepublicDenmarkEstoniaFinlandFranceGermanyGreeceHungaryItalyJapanLatvia

New in DS 4.0

ALL WORLDALL WORLD

Street and House Level ValidationStreet and House Level Validation

UniversalPostalUnionCountries &territories(>240)

LithuaniaLuxemburgNetherlandsNew ZealandNorwayPolandPortugalRussiaSingaporeSpainSwedenSlovakiaSwitzerlandTurkeyUnited KingdomUnited States

Data Quality Management – Content AvailabilityWorldwide Address Coverage

Address Certifications &Other CapabilitiesAddress Certifications &Other Capabilities

City ValidationCity Validation

United States – CASSTM

Delivery Point Validation(DPV®) LACSLink®

SuiteLink®

NCOALink®

ANKLink®

RDITM

DSF2®

eLOT®

Canada – SERPAustralia – AMASNew Zealand – SendRight

These trademarks are owned by the United States Postal Service®: CASSTN, DPV®, LACSLink® SuiteLink® NCOALink® ANKLink® RDITM DSF2® eLOT®”

© 2011 SAP AG. All rights reserved. 28

Data Cleanse and Cleansing Package Builder

© 2011 SAP AG. All rights reserved. 29

Why do we need Data Cleanse?Customized cleansing for non-address data

Input DataOffice Max multipurpose paper 96bright 20 lb paper 2500 sheets 8 ½” x11” OM44011

Parsed Output

Product Category Paper

Size 8 ½ x 11 in.

Manufacturer Office Max

Type Multipurpose

Weight 20 lb.

Brightness 96 BR

Packaging 2500 Sheets

StandardDescription

OM44011 - Office Max weight:30 lb. Multipurpose 8 ½ x 11in. 96 BR. 2500 Sheets

© 2011 SAP AG. All rights reserved. 30

What does Cleansing Package Builder do for me?

Empowers the Data Steward / Subject Matter Expert to drive their own datacleansing solution!

Allows the business user to easily and quickly: Develop new cleansing solutions for data domains that SAP does not provide out-of-the-

box– Example: Product data such as used in Manufacturing or Financial industries Customize the name/firm cleansing packages that SAP sells today Provide direction on how their data should be classified on output, leveraging visual tools

Cleansing Package Builder automatically creates the data dictionary, rules, andpatterns that make up a cleansing package

A Cleansing Package is used by the Data Services’ Data Cleanse transform duringprocessing

© 2011 SAP AG. All rights reserved. 31

Introducing Cleansing Package Builder

Empowers data stewards/domain experts to develop custom data cleansingsolutions for any data domainCleansing Package Builder is available within Information Steward

DemoDEMOCLEANSING PACKAGE BUILDER

© 2011 SAP AG. All rights reserved. 33

Data Cleanse Workflow for Product Data LeveragingCleansing Package Builder

INFORMATION STEWARD

CLEANSING PACKAGEBUILDER

INFORMATION STEWARD

CLEANSING PACKAGEBUILDER

Build or refine acleansing package

Build or refine acleansing package

Publish the cleansingpackage

Publish the cleansingpackage

DATA SERVICESDATA SERVICES Create a job thatincludes the DataCleanse transform

Create a job thatincludes the DataCleanse transform

Configure the transformoption to refer to thecleansing package

Configure the transformoption to refer to thecleansing package

Run the job to cleanseyour data

Run the job to cleanseyour data

Asnecessary,refine thecleansingpackage

Asnecessary,refine thecleansingpackage

The CPB workflow includes these steps:

1. Log into Information Steward2. Choose Cleansing Package Builder tab3. Set up Cleansing Package (CP)4. Publish CP

5. Set up Data Cleanse job in Data Servicesutilizing new CP

6. Run Data Services Data Cleanse project

7. Review Standardized Output8. Develop, Test, Deploy and Maintain CPs

a) Test machineb) Push to productionc) Continually tweak and update CP

© 2011 SAP AG. All rights reserved. 34

Data Quality Management – Content AvailabilityWorldwide Cleansing Packages

Singapore / Malaysia Indonesia Romanian Czech Republic / Slovakia Norwegian Finland China/Hong Kong/Taiwan (4.0+)

Cleansing PackagesContent for Name, Title, and Firm Parsing and Standardization

Languages supported for countries around the globe Arabic English (US/CAN/UK/Ireland/AUS/ NZ) German (Germany/Austria) Benelux Danish Dutch French Italian Japanese Portuguese Spanish Swiss Swedish Poland Hungarian Russian India (Latin)

NOTE: Items in red are available with 4.0 +

© 2011 SAP AG. All rights reserved. 35

Match

© 2011 SAP AG. All rights reserved. 36

Matching & Consolidation Example

Ms Margaret Smith-Kline Ph.D.Business Objects

101 Avenue of the AmericasNew York NY [email protected]

Ms. Peg KlineBus. Obj.

101 6th Ave.New York NY 10013

001-12-4367(222) 922-9922

Maggie SmithBusiness Objects, an SAP Company

101 6th Ave.Manhattan, NY 10012

[email protected]

Name Ms. Margaret Smith-Kline Ph.D.

Firm Name Business Objects, Inc.

SSN 001-12-4367

Address 101 Avenue of the Americas

City, State, ZIP New York, NY 10013-1933

Latitude 40.722970

Longitude 74.005035

Fed code 36061

Phone (222) 922-9922

Email [email protected]

© 2011 SAP AG. All rights reserved. 37

Proximity Matching

What is Proximity Matching?Ability to match records based on their proximity (instead of comparing stringrepresentation of data)

Geographical proximity– Find duplicate records based on geographic proximity, using latitude and longitude information.

Numeric proximity – Find duplicates based on numerical closeness of data

Date proximity – Find duplicate based on date ranges.

© 2011 SAP AG. All rights reserved. 38

Geographical Proximity Matching

Spatial search of objects around a location within a radial range or theclosest location

Finding the closest store to a specific customer

Finding all stores within a given radius

CustomerResidentCustomerResident

RetailLocation

RetailLocation

Name Address Geocode Store #

MargaretRoberts

1429 W Elizabeth StFort Collins CO 80522

(40.575874, -105.101652)

1544

NeilNevue

942 California AveSalt Lake City UT 84115

(40.74043, -111.935701)

4403

© 2011 SAP AG. All rights reserved. 39

Numerical and Date Proximity Matching

Find duplicates based on:

Numerical Values – matching +/- 3mm results…

Date Values – matching +/- 35 days results in…

Name Address Date of Birth Comment

Margaret Roberts 1429 W Elizabeth StFort Collins CO 80522

1/23/1945 Duplicate

Neil Nevue 942 California AveSalt Lake City UT 84115

1/23/1945 Not Duplicate

M Roberts 1429 W Elizabeth St.Fort Collins CO 80522

2/23/1945 Duplicate

Margaret Roberts 1429 W Elizabeth St.Fort Collins CO 80522

12/23/1945 Not Duplicate

Description Type Length Diameter Comment

SS Rod 25188 SS 25 1.88 Duplicate

SS Rod 25181 SS 25 1.81 Not Duplicate

SS Rod 25191 SS 25 1.91 Duplicate

© 2011 SAP AG. All rights reserved. 40

Match – Other Enhancements

Approximate Substring Matching Used for multiple given and family names matching (Mexico, South America, and so on.)

Custom Fields in Match Wizard for Non-Party data

Full Name GivenName1

GivenName2

FamilyName1

FamilyName2

Ana Lucia Almeida Da Silva Ana Lucia Almeida Da Silva

Ana Lucia A. Da Silva Ana Lucia A. Da Silva

Ana Lucia Da Silva Ana Lucia Da Silva

© 2011 SAP AG. All rights reserved. 41

GEOCODING

© 2011 SAP AG. All rights reserved. 42

Add Location Awareness to make Better BusinessDecisions

Understand location factors relative to your opportunity and drive better businessdecisions: You have incomplete address location and need to determine the closest address

based on an input latitude and longitude Identify Points of Interest around a location within a specified range or based on the closest location Identify similar records based on their physical proximity to each other

Location awareness feeds the analysis process by integrating the context of locationto help answer critical business questions: Evaluate the suitability of a new business location

– Number of customers within that area– Proximity of competing businesses– Distribution of complementary services

Customer ResidentCustomer Resident

Retail LocationRetail Location

DemoDEMOGEOCODING

© 2011 SAP AG. All rights reserved. 44

Data Quality Management – Content AvailabilityGeocoding

Geocoding

Ability to append Latitude/Longitude (Lat/Long)

Reverse Geocoding Reverse lookup of addresses from LAT/LONG

Points of Interest search

Country Coverage: Canada (NAVTEQ) France (NAVTEQ) Germany (NAVTEQ) United Kingdom (NAVTEQ) United States (NAVTEQ) United States (TeleAtlas) Austria (NAVTEQ) (4.0+) Switzerland (NAVTEQ) (4.0+) NOTE: Items in green are available with 4.0 +

© 2011 SAP AG. All rights reserved. 45

Wrap-Up

SAP Solutions for Data Quality Management

SAP BusinessObjects Data Quality Management 4.0Enable Governance

Trusted Data Everywhere

Best-in-Class Data Quality

© 2011 SAP AG. All rights reserved. 46

SAP BusinessObjects Data Quality Management 4.0What’s New

Enable GovernanceNew multi-user role and workspace application for data profiling

and assessment

Easily create custom cleansing solutions for material, product, orparty data

Enhanced data quality dashboards

Trusted Data EverywhereDirect integration (in process) of data quality functions into any

application

Provide instant traceability with impact analysis and data lineagecapabilities

Support new versions of DQM for Informatica, Oracle’s Siebel,and SAP applications

Best-in-Class Data QualityNew address cleansing updates and partnerships

Support for new languages for name/title/firm parsing

Geocoding updates for new and existing countries at parcel levelsupport

EnableGovernance

Best-in-Class Data

Quality

Support forany DataDomain

Share DataQuality Metrics

Data QualityDeliveryOptions

TrustedData

EverywhereEnd-to-enddata

governance Most CompleteData QualityContent &

Transforms

DataTransparency

© 2011 SAP AG. All rights reserved. 47

Time to Value: Fast and cost-effective integration withexisting SAP and non-SAP systems

Proven Customer Value: Mature offering and large installbase of customers supporting critical business scenarios

Market Leadership: Analyst recognition and customerimplementation success

Comprehensive Solutions for EIM StrategyOne-stop for end-to-end information governanceand management

Why SAP?The Best Choice for EIM

© 2011 SAP AG. All rights reserved. 48

Related ASUG SIG Webinars

ASUG – BUSINESS INTELLIGENCE COMMUNITYSAP BusinessObjects Data Services in an SAP LandscapeDate: Thursday, March 3, 2011Time: 2:00 p.m. ET

SAP BusinessObjects Data Quality 4.0 DetailsDate: Tuesday, March 15, 2011Time: 3:00 p.m. ET

SAP BusinessObjects Data Services 4.0 OverviewDate: Wednesday, March 16, 2011Time: 2:00 p.m. ET

SAP BusinessObjects: Information Steward 4.0 Overview (Part I, Metadata Mgmt)Date: Tuesday, March 22, 2011Time: 2:00 p.m. ET

SAP BusinessObjects Postalsoft: Scalable U.S. Mailing Solutions to Meet your NeedsDate: Tuesday, March 29, 2011Time: 2:00 p.m. ET

SAP BusinessObjects: Working with Product Data in Data Services 4.0Date: Wednesday, April 6, 2011Time: 2:00 p.m. ET

Data Quality Management for SAP Adapter OverviewDate: April 12, 2011Time: 2:00 p.m. ET

Questions ?

Contact information:

Sue HaySr. Solutions ManagerSAP BusinessObjects [email protected]

© 2011 SAP AG. All rights reserved. 50

Learn more about 4.0!Business Analytics from SAP

www.sap.com/analyticswww.sap.com/analytics

Discover how you can maximize the value ofyour enterprise data to improve businessperformance.

Visit www.sap.com/analytics to discoverthe latest innovations from SAP, viewinformative videos, share your views on ourdaily blog posts, and participate in our socialmedia communities.

Business Analytics Bloghttp://analytics.blogs-sap.com

Facebookhttp://www.facebook.com/SAPanalytics/

Twitterhttp://www.twitter.com/businessobjects

© 2011 SAP AG. All rights reserved. 51

Further Information

SAP SDN

Related SAP Education and Certification Opportunitieshttp://www.sap.com/education/

SAP Public Web:SAP BusinessObjects Information Management Solution Information:http://www.sap.com/usa/solutions/sapbusinessobjects/large/eim/index.epx

SAP BusinessObjects Main Landing Page (Find everything you need here):http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000711090&_SCENARIO=01100035870000000202&

Documentation: http://help.sap.com/content/bobj/bobj/index.htm Select "Data Services“ in the drop down box

Supported Platforms Guides:http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000726177&_SCENARIO=01100035870000000202&

Main SAP Business Objects Information Management Page:http://www.sdn.sap.com/irj/boc/imData Services Page:http://www.sdn.sap.com/irj/boc/dsData Services Tips and Tricks Wiki:http://wiki.sdn.sap.com/wiki/display/BOBJ/BusinessObjects%20Data%20Services%20Tips%20and%20TricksSAP Business Objects Information Management Forum:http://forums.sdn.sap.com/forum.jspa?forumID=305

© 2011 SAP AG. All rights reserved. 52

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