SAP Autism at Work - Short...•Graphic Designer •Media / Communications •Data Analyst...
Transcript of SAP Autism at Work - Short...•Graphic Designer •Media / Communications •Data Analyst...
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AutismAutismAtAtWorkWork
José H Velasco VP Operations and Strategy
About SAP and SAP Autism at Work
Autism at Work BackgroundIn May of 2013, SAP Announced its objective to have 1% its global
workforce represented by employees in the autism spectrum. About 650 Jobs
SAP VisionMake the World Run Better and Improve People’s Lives
About SAPWorld Leader in Enterprise Software with 73,000 Employees, presence in
130 Countries, and with more than 280,000 Customers ruining through their SAP systems 75% of the world’s GDP
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Partners Reality?
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Partners
About Autism at Work
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Partners SAP Announcement
SAP Objective: 1% of Workforce in Autism Spectrum
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PROCESS OPTIMIZATION & SUSTAINABILITY OBJECTIVES
2013 2015 20202017
LEARN VIA PILOTS AT LOCATIONS WORLDWIDE
PROCESS MATURITYONBOARDING EQUIVALENCY
From Good to Better Practices
Fine tune processes & scale partnerships to reach sustainability objectives
Create “Good Practices”.
Onboard 3-12 New Colleagues with Autism Per Location
From Better to Best Practices.
The organization has few special processes to hire people with Autism
Best Practices, Sharing Learnings, InspireChange Management
SAP Autism at Work Roadmap
2019
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SAP Autism at Work Today
2013-2014 Pilots
• 55 Colleagues with Autism In Canada, Ireland, India, Germany, U.S.
• Software Developer
• Information Developer/KM
• Software Testing
• Business Analyst
• IT Technical Support
• System Administrator
• Marketing Operations Associate
• IT Project Management
• Customer Support
• Graphic Designer
• Media / Communications
• Data Analyst
• Associate Consultant
2015 Expansion
• 100-120 Employees with ASD Globally by year’s end
• New Locations: Brazil and Czech Republic
• New Business Units : Success Factors, Ariba, ….
• New Roles: HR / Finance-Administration
In-Spite-of and Because-of Autism
Resiliency, Resourcefulness, and an intense desire to work
Transparent and Unambiguous Communications
Ability to see patterns, spot deviations in systems/ data
Strong Affinity with Software Development
Attention to details. Perseverance over long periods of time
High diligence and low tolerance for mistakes.
Possible Traits in People with Autism
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Partners
Autism at Work Impact
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PartnersImpacting Our Ability to Capture the Best Talent
Patrick ViestiProject Management Associate
SAP IT
Before SAP
• Graduated Cum Laude with a
BA in Communications
• Unemployed for 2+ years.
Highlights
• Speaker at United Nations,
CBS, Al-Jazeera America
Elijah MartinezIntegration Specialist
SAP Integration & Orchestration
Before SAP
• Graduated Cum Laude with a
B.S. in Physics
• Unemployed for 2+ years.
Highlights
• Published SCN documents
seen more than 6,500 times
Janis ObermanQuality Specialist
SAP Internet of Things
Before SAP
• Master of Arts, Multimedia
• 25 years of Industry Experience
• Underemployed for 13 years.
Highlights
• Winner of SAP DKOM
Hackathon @ 11months on Job
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Partners Impacting Our Community
18 Special Education Teachers from Souderton High School Spent the day at SAP Learning how they can improve education of students who are in the autism spectrum
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Impacting our Team Experience
New Colleagues with Autism and their SAP Employee-Mentors Volunteering their time Creating Art for a Hospital
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Impacting our Company Identity
Lunch with SAP Autism at Work Mentors, Colleagues with Autism, SAP America President Jennifer Morgan, SAP America COO, Rick Knowles and SVP Silvio Bessa
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Impacting Our Vision to “Make the World Run Better”
Delaware Governor Jack Markel Kicks offAutism at Work Event in Philadelphia
Testifying at U.S. Congress Foreign Affairs Committee Hearing on the “Global Challenge of Autism”
EVP Tanja Rueckert with UN Secretary General Bai Ki-Moon at The United Nations Autism Awareness Day
TED Speaker Temple Grandin SAP Bay Area Employee Event
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Impacting New Ways of Thinking
WE
BP
RIN
TT
V
…
…
CBS This MorningNational Coverage - 4 Million Viewers
NBC Bay AreaRegional Coverage
CBS Central TexasLocal Coverage
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Partners
About Our Partners
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Palo Alto, CA Newtown Square, PA
Our Partners in the United States
GLOBAL
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Process in The United States
Position Search at SAP
Candidate Search & Pre-Screening
Requisitions
• Developers
• Software Testers
• …
SAP Specialisterne PA/CA Vocational Rehab. Expandability / The Arc
Soft Skills Training & Lego Hangout
1-Week Soft Skills
• Social
• Communications
• Interviewing
• Disclosure
• …
1-Day Lego Hangout
• Meet & Greet
• Robots & Pizza
Pre-Employment Training
For Candidates
• 5 Weeks Training
For Host Teams
• Awareness Training (extended)
For Other Employees
• Autism Awareness (Brief)
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Administrative Period
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This slide Depicts the Second/Third Hiring Wave. On the First Wave Specialisterne was Involved in Every Step
2 weeks 5 weeks4+ weeks
Candidate Search
• Voc. Rehab
• SAP
• Universities, Colleges
Screening
• Phone Interviews
• References
Admin
• Forms / Paperwork
• Facilities / IT
• Managers / Job Coach Comm. Plan
• Support Circle Prep
3+ weeks
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New Employee Support Circles
New Colleague’sWorkplace
Support Circle
HR Business Partner
Team Manager
AaWMentor
Team Buddy
New Colleague’sPersonal-Life
Support Circle
Job / Life Skills Coach
Voc-RehabCounselor
Family
Personal Counselor
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Community Services Trainer Community Services Job Coach SAP Buddy, Manager, HRBP, Mentor
5 Week Candidate Training
First 90 Days of Employment
Beyond the first 90 Days of Employment
Coaching
Success Factors EmployeeCandidate
Support Model Transitions
• During this time Candidates are trained at SAP funded by the State of Pennsylvania or California
• Training is Delivered by Expandability in Palo Alto or The Arc in Philadelphia
• Training Methodology by Specialisterne
• Selected Candidates become SAP Employees
• Transition Specialist (Job Coach) is available to SAP Manager and employees in addition to new colleague
• Transition is safeguarded by Expandability in Palo Alto and The Arc In Philadelphia
• Expandability Available 7x24
• Employee is supported by Manager, Team Buddy, Mentor and Autism at Work program
• Job Coach is available for any situation that may need attention.
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Key Lessons fromFirst Pilot
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You Need Strong Partnerships
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You Need Executive and Employee Support
Rodolpho Carduneto
President, SAP America
Volunteers
SAP Autism at Work
Gradual Immersion Works
Week 1 Week 2 Week 3 Week 4
Candidate Training
Week 1 Week 2 Week 3 Week 4
Direct Team
IndirectTeam
AllEmployees
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Improve Process With Help of New Colleagues
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People Just Need an Opportunity
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Myth Busters
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PartnersOrganization / Communication
Patrick - SAP Project Management Associate – SAP IT
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PartnersSAP and Specialisterne
Persistency
George Brown Software Tester- SAP
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Generosity
Ben Hartranft – 9th Grader , Fund Raising Champion – Soup Kitchen Volunteer
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Last Thoughts
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Partners
ExtraordinaryO
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AutismAutism AtAtWorkWork
We All We All Can BeCan Be
Thank YouThank You