14/2/2020 PORTADA

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Santiago Airport2019

19/2/2019 MAPA

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Canary Islands

Aena Spanish Airports(excluding MCV, QSA, SBO exclusive for GA)

Santiago

19/2/2019 CONTENTS

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Contents

Highlights

Santiago Airport

Santiago

Traffic statistics, new route and new airline

Route maps

Passenger profile

Operational data

Infrastructures & facilities

Quality, environment & awards

Our commitment with the sustainability

Incentives & marketing support

14/2/2020 HIGHLIGHTS

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2,9M

22,4K

3,2M

% Var. previous year

6,5 %

% Var. previous year

2,5 %

% Var. previous year

6,0 %

Highlights 2019 Santiago

Pax

Ops

Cargo

Source:

Aena. Provisional non-audited data 2019 (round trip)

14/2/2020 HIGHLIGHTS (web)

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Avg. pax / week

55,8KAvg. ops / week

431

Low cost

Ops. dep: 12

Ops. arr: 12

Total ops: 22

Destinations

29

47Domestic31

International16

10

19% business H24 airport

12

89 %

Highlights 2019 Santiago

Sources:

* + 5,000 pax/year. Aena. Provisional non-audited data 2019 (round trip)

Aena surveys

* * *AirlinesCountries Routes

InfoPax profile

· Runway cap. · 23% SCQ apt. province

51% rest of Spain

26% foreign

· Residence ·

14/2/2020 STATISTICS (Stats)

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Annual traffic evolution

2014 2015 2016 2017 2018 2019

2,1M2,3M

2,5M2,6M 2,7M

2,9M

0,5%

6,5%

3,1%

5,3%

9,4%

Pax % Var. Pax

67 %Summer season

6,9 %CAGR

Traffic statistics 2019 Santiago

Source:

Aena. Provisional non-audited data 2019 (round trip)

Monthly traffic evolution

0,0M

0,1M

0,2M

0,3M

1 Ene 2 Feb 3 Mar 4 Abr 5 May 6 Jun 7 Jul 8 Ago 9 Sep 10 Oct 11 Nov 12 Dic

0,18M0,17M

0,21M

0,25M 0,26M0,28M

0,30M 0,30M0,28M

0,26M

0,20M 0,21M

10,2%

14/2/2020 STATISTICS (Mdos DOM)

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Traffic distributionInternational

market sharepax

*

77%

23%

Santiago

international pax

domestic pax

var. previous year

var. previous year

Main countries

Traffic statistics 2019

Spain Switzerland UnitedKingdom

Italy Germany

2,24M 0,17M 0,14M

77 % 3 %5 %6 % 3 %Total countries *

9

665,4K

1,6 %

2,2M

8,0 %

Domestic

Source:

* + 5,000 pax/year. Aena. Provisional non-audited data 2019 (round trip)

14/2/2020 STATISTICS (Destinos)

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ASMadrid-Barajas

JT Barcelona-ElPrat

P. Mallorca Alicante-Elche Malaga-Costadel Sol

Tenerife Sur London STN Gran Canaria Valencia Geneva

722K

428K

153K 148K 137K 122K 115K 112K 96K 92K

market sharepax

*

Santiago

Main destinations

Traffic statistics 2019

Source:

* + 5,000 pax/year. Aena. Provisional non-audited data 2019 (round trip)

25% 3 %4 %5 % 4 %5 % 4 % 3 %

URL

15 % 5 %

14/2/2020 STATISTICS (Cias)

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Ryanair

Vueling

Iberia Express

easyJet

Air Europa

Air Nostrum

Aer Lingus

Lufthansa

Swiss

Iberia

1.034K

538K

481K

100K

206K

145K

175K

Domestic International

Airline Pax % Var. Share Routes *

Ryanair

Vueling

Iberia Express

easyJet

Air Europa

Air Nostrum

Aer Lingus

Lufthansa

Swiss

Iberia

1.239.580

682.628

481.184

175.483

100.708

64.941

54.700

49.523

17.763

10.661

12 %

13 %

7 %

-11 %

-7 %

-23 %

25 %

-15 %

-26 %

-23 %

43 %

24 %

17 %

6 %

3 %

2 %

2 %

2 %

1 %

0 %

14

12

1

4

9

3

1

1

1

1

Airlines

1289 %

Charter

1 %18KPax

2,6MPax

Lowcost

*

Santiago

Main airlines

Traffic statistics 2019

Source:

* + 5,000 pax/year. Aena. Provisional non-audited data 2019 (round trip)

| La Valeta (MLA)New route New airline 2020

TAP

65K

55K

49K

18K

11K

14/2/2020 MAP (España)

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Canary Islands

Destinations

14

Routes

31

Pax2,2M

Destination

New destination

Share

77,1 %

Destination: +5,000 pax/yearNew destination: +5,000 pax and -1,000 pax previous year

Destination: airport pair. Route is destination by airline

SantiagoRoute map · Domestic · 2019

Source:

Aena. Provisional non-audited data 2019 (round trip)

14/2/2020 MAP (Europa)

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Destinations

15

Routes

16

Pax 659K

Top countries

Italy

Switzerland

Germany

United Kingdom

Ireland

3

3

2

2

1

DestinationNew destination

Share

22,7 %

Destination: +5,000 pax/year New destination: +5,000 pax and -1,000 pax previous year

SantiagoRoute map · Europe · 2019

Source:

Aena. Provisional non-audited data 2019 (round trip)Destination: airport pair. Route is destination by airline

Destinations

4/5/2020 PAX PROFILE

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Reason for travelling

21 %Foreign

26 %Foreign

Gender Residence

Nationality

Age

23% SCQ apt. province

51 %Rest of Spain

Source:Aena surveys EMMA 2019 (sample=2,905)

79 %Spain

Passenger profile

53 %Man

47 %Woman

< 15

15-29

30-49

50-64

>64

10 %

24 %

43 %

17 %

6 %

19 %Business

44 %Holidays

19 %VFR

18 %Other

Santiago

19/2/2019 OP. DATA

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Operational data Santiago

Summer 20Capacity 4.5 M passenger

Code OACI: LEST

Code IATA: SCQ

Altitude (reference point): 369 m

Runway:

17/35: 17 (3,140 x 45 m) 35 (3,170 x 45 m)

Commercial aviation parking stands: 25

1 CN-235

CRJ-9001 Reference temperature: 25ºC

Service timetable (UTC): H-24

Fire category: 7 (can be upgraded to 8/9 if requested)

3 CRJ-200

3 B-747

Air bridges: 5

5 A-321

3 A-340

7(6) B-737-800

1 B-757

1(0) B-767

Arrivals Departures

Terminal capacity Pax/H

1,9001,150 Non Sch

1,350850 Non Sch

Arrivals Departures Total

Runwaycapacity 12 12 22

Note.- () It appears in brackets the declared capacities that will be reducedor modified as a result of the execution of works during the season.

19/2/2019 INFRA

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Infrastructures & facilities Santiago

Terminal building1

RunwayCAT II/III

4Baggage reclaim

carousel

14Boarding

gates

2,133Parking offer

Security personnel

H-24

23Check-in counters

25Parking places

5Boarding airbridges

Wifi areaLuggage trolleys Car hirePassengers info

Accessibility for PMR

Banking services

Lost and Found Luggage services Special needs passengers Medical care Families

Tax refunds

5 (700 m2)Shops and duty

free

3 (2,596 m2)Restaurants and

cafeterias

1 (195 m2) VIP lounge

19/2/2019 QA

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Quality, environment & awards Santiago

Yearly quality surveys for airlines and passengers are carried out in order to monitor their perception of the airport services.

The airport is focused on having the best image possible. Santiago Airport has implemented an Integrated Quality and Environmental Management System, certified according to ISO 9001 and ISO 14001 standards.

Santiago Airport was certified by the Spanish Aviation Safety Agency (AESA), according to EU 139/2014 regulation.

Santiago airport has been chosen as the best European technical stopover by the airlines Lufthansa and EasyJet, in July and September 2018, respectively. It was chosen through the ratings that passengers gave its handling services.

1/4/2019 QA

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Our commitment with the sustainability

AENA and theSustainable development Goals

We guarantee sustainable consumption modalities

We generate a sustainable economic growth

We promote diversity and social inclusion

We strengthen partnerships to achieve sustainable goals

We protect the environment and fight against climate change

FTSE4Good Index. Aena has satisfied the requirements of FTSE4Good to become a constituent of the FTSE4Good Index Series.

UN Global Compact.Aena is a company-member of the Global Compact Network and is committed to its ten principles since 2017.

Carbon Disclosure Project (CDP). Aena has achieved an A rating, the maximum score in 2019, above the average in its sector.

More significant projectsRenewable energy· Photovoltaic plan

· 100% purchase electricity through renewable energyguarantees or origin

Sustainable mobility· Charging points for electric vehicles

· Eco-cars fleet plan

Boosting SAF· Collaborative projects with partners to produce andboost the use of Sustainable Aviation Fuel

19/2/2019 INCENTIVES

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Incentives & marketing support

Incentives and discounts

Marketing Support

Santiago

Businessopportunities

Marketing

A very diverse programmeof rate incentives for airlines

Marketing campaignsto promote new routes

14/2/2020 GRACIAS

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Thank you for your attention

Airport Marketing Teamairlinebox@aena.es