Sang It Ha
Transcript of Sang It Ha
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A STUDY
ON
LABOUR WELFARE MEASURES
DONE FOR
HYDERABAD INDUSTRIES LIMITED
SANATHNAGAR, HYDERABAD
Submitted to
SRI VENKATESWARA UNIVERSITY
In partial fulfillment of the Requirement
For the award of the degree of
MASTER OF BUSINESS ADMINISTRATION
Submitted by
K. SANGEETHA
(Reg.No.130798062)
Under The Guidance Of
Smt.N. SUHASINI, M.B.A., M.Phil.,
KANDULA SCHOOL OF MANAGEMENT(Affiliated to S.V.University, Tirupathi)
And approved by AICTE. NEW DELHI.
CAMPUS: K.S.R.M.College Of Engineering
KADAPA 516003. (A.P)
2006 - 2008
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DECLARATION
I here by declare that the project entitled A STUDY ON LABOUR WELFARE
MEASURES IN HYDERABAD INDUSTRIES LIMITED, SANATHNAGAR,
HYDERABAD is undertaken by me for award of degree of Master of BusinessAdministration, is an original and independent record of research work, submitted
to S.V.U, Titupati under the guidance of Smt.N.Suhasini M.B.A., M.Phil.,
assistant professor ofM.B.A, Kandula School of Management, Kadapa.
Place:
Date: ( K.
Sangeetha)
(Reg.no 130798062)
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CERTIFICATE
This is to certify that the project work entitled A STUDY ON LABOUR
WELFARE MEASURES IN HYDERABAD INDUSTRIES LIMITED submitted
by, K.Sangeetha Roll no: 130798062 for the award of Degree of Master Of
Business Administration, to S.V.UNIVERSITY, Tirupati, is a record of
independent research work under taken by her, under my supervision and
guidance.
Smt. N. Suhasini M.B.A., M.Phil., Dr.G.L. Narayanappa,
Project Guide, M.com., Ph.d.,Assistant professor, Head of the DepartmentKandula School of Management Kandula school of managementKSRMCE Campus, KSRMCE Campus,
KADAPA 516003 KADAPA - 516003
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ACKNOWLEDGEMENT
I thank Prof. K.S.N. Reddy, Principal, Kandula School of Management,Kadapa, for making it convenient to under take a project work.
My profound thanks at the every outset go to Mr.G.L.Narayanappa,
M.Com, Ph.d., Head of the Department, Kandula School of Management,
Kadapa.
I am also thankful to Smt.N.Suhasini, Assistant professor, KSM,Kadapa, guide for her kind cooperation and guidance in the successful
completion of my project work.
I take this opportunity to express my deep sense of gratitude to Sri.R.
Dargeswara Rao (Personnal manager) and Sri. G. Surayya Assistant
Manager for following to carry out project work at Hyderabad Industries
Limited, Sanathnagar, Hyderabad.
My special thanks to the all the respondents for their active participation
without whom the survey would not have been possible.
K. Sangeetha
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CONTENTS
CHAPTER NO CHAPTER NAME PAGE NO
CERTIFICATE
DECLARATION
ACKNOWLEDGEMENT
EXCUTIVE SYNOPSIS
Chapter-I INDUSTRY PROFILE
Chapter-II COMPANY PROFILE
Chapter-III RESEARCH METHODOLOGY
Chapter-IV CONCEPTUAL FRAME WORK
Chapter-V DATA ANALYSIS AND
INTERPRETATION
Chapter-VI FINDINGS
SUGGESTIONS
Annexures QUESTIONNAIREBIBLIOGRAPHY
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EXECUTIVE SYNOPSIS
Company profile:
Hyderabad Industries limited in one of the "GP-CK Birla group of
companies . It was incorporated in the year 1946. Under the name of Hyderabad AsbestosCement Products Limited".
The present management has taken over since 1956. The name waschanged to Hyderabad Industries limited in 1985 to reflect the diversified activities of the
company.
Hyderabad Industries Limited has come a long way since then it holds
a predominant position in the market place, in its sphere of business, with a turnover ofabout Rs.400 crores.
Need for the study:
Human resources are the backbone for any organization as they play a vital role in the
development and well functioning of the organization. The management has to keep an
eye on the welfare of the employees which motivates them for their effectiveperformance at the work spot. So, the present study has been undertaken in this direction
Objectives:
To study the statutory and non-statutory welfare measures.
To find out the awareness of workers on welfare measures
To evaluate the level of satisfaction of workers regarding the various welfare
amenities provided by the organization
RESEARCH METHODOLOGY:
Research design : It is a descriptive in nature
Sources of Data : Primary and secondary sources
Primary Data : Collected through structured
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Questionnaire & schedule
Secondary Data : Collected though company's record's
Internet ( www.hil.in )
Research Instrument : Well structured questionnaire
Research approach : Survey method
Population : Workmen
Population Size : 412
Sample size : 25% of the population size
Sampling Procedure : Non-probabilistic &convenience sampling
Statistical tools : Simple percentage method,
Weighted average method.
Findings:
27% respondents are not fully aware of welfare measures in the organization whereas, 47% are aware to some extent, & 26% are fully aware.
Most of the respondents are satisfied with the washing facilities provided by the
organization.
The majority of the respondents are satisfied with the cupboard facilities provided by
the organization.
Most of the respondents are satisfied with the workstation facilities provided by the
organization.
The majority of the respondents are satisfied with the first-aid-appliances provided by
the organization.
The majority of the respondents are dissatisfied with the quality of food items which
are provided in the canteen.
Most of the respondents are satisfied with the restroom facilities provided by the
organization.
Most of the respondents are satisfied with educational facilities provide by the
organization.
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The majority of the respondents are satisfied with the medical facilities provided by
the organization.
Most of the respondents are dissatisfied with the recreational facilities provided by
the organization.
83% of the respondents responded the management is providing training on safety
and remaining and remaining 17% stated that the management is not providing
training.
74% of the respondents accepted that management provided employee counseling to
solve the personal problems and rest of the 26% are not accepted.
79% of the respondents are agreed that Trade Unions are actively worked for the
improvement of employee facilities and remaining 21% are not agreed.
Most of the respondents are satisfied with the all welfare measures provided by theorganization.
SUGGESTION:
The management should improve the quality of the food stuff which is
provided in the canteen. So that it will improve the health of theworker and put their efforts in their day to day work.
In addition to the public transport services the management alsoprovide conveyance facilities to the workers, so as to unable them toattend their duties promptly.
The management should create awareness of all the welfare measures
which are existing in their organization.
The management may provide recreational facilities periodically. Sothat the workmen will show enthusiasm in their duties.
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INDUSTRY PROFILE
4000 BC Asbestos used for wicks in lamps and candles. The substance was known as "asbestos",meaning inextinguishable or unquenchable.
Early 1870'sFounding of large asbestos industries in Scotland, Germany and England with theproduction of "asbestos boards",
1899 First patent for the manufacture of asbestos cement sheet in Germany.
1920'sLarge asbestos companies experimented on ways of weaving asbestos. Succeeded, butchrysotile and crocidolite were the only fibres to be woven commercially. Crocidolitebeing almost exclusively used for manufacture of asbestos mattresses for steam trains.
Asbestos is a naturally occurring mineral found in
underground rock formations. For commercial purposes, it is recoveredby mining and rock crushing. Fine particles, invisible to the eye, arepresent in the air and water every where. All of us may be inhalingthem and ingesting them through drinking water every day for our lifetimes without any adverse effect on health.
Asbestos fibre, (composed mainly of magnesium andsilica), is a great reinforcing agent. While its tensile strength is greaterthan steel, it has other rare and highly valued fore retardant, chemicalresistant and heat insulating qualities. In fact it is a magic mineral andno other substitute can match its properties.
In India, only the chrysotile variety of asbestos, which isconsidered safe, is used in asbestos-cement products, namely, sheetsand pipes. The fibres are mixed and bonded with cement and otherraw material, with no chance of escaping into the atmosphere.Asbestos cement products are being manufactured in India since 1934.
Workers in asbestos-cement product industry in India have not had anyadverse health effects in spite of decades of service, there being norisk of exposure to asbestos dust because of pollution 'controlmeasures installed in the factories. Health of the workers is closelymonitored as per directives and regulations of the governmentagencies) There is no risk whatsoever in living or working under the ACroof, asbestos fibreare bonded (locked in) with cement and cannot getreleased in to the atmosphere. Transportation of drinking water in AC
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pipes is absolutely safe as confirmed by the World Health Organization.Ingested asbestos if any does not pose any health risk. Indian climaticconditions never required the type of asbestos spraying and insulation,at one time common in the West. Thus, the health hazards and risksassociated with the past asbestos fibre usage in the western countries,
have nothing to do with the asbestos products or applications in India."In India Asbestos Cement sheets have been extensively used byIndian Railways for the last 50 years to provide the safest form ofroofing to the thousands of Railway Platforms across the country whereover 1 crore people step everyday. It is note worthy that AC Sheetshave withstood the test of time with no reported risk/casualty to theIndian traveler nor has there been any adverse effect on the localenvironment. Another major consumption of AC Sheets is in the roofingof Food Corporation of India go downs, where millions of tons of foodgrains are stocked. The above two examples are testimony to the factthat Asbestos Sheets are absolutely safe to use. '
There is no ban on production or usage of asbestoscement sheets or pipes in USA and Canada and 95% of the other worldnations. Less than a dozen countries have regulations restricting use ofasbestos based products most of which had, in any case, been phasedout much earlier. It is relevant to note that these countries add up to 5or 6% of the world nations. The USA still imports AC pipes for watertransportation. Most recently in 2001, Canada has reintroducedasbestos to make asphalt asbestos compound for re-paving of theroads, for more flexibility, resistance and for reducing fissures on theroad surface.
This asbestos production and usage in most countriesconfirms that these products do not cause the health problems aspropagated by some zealots and industrial competitors. There areactivists everywhere who pursue some issue or the other, often withinadequate research or deliberately fed misinformation for theirpersonal gains, Asbestos is merely one such issue, which 95% of theworld nations chose to ignore.
Asbestos cement sheets do not decay or rot because ofthe inherent properties of asbestos fibre and cement. These do not
crumble due to continued exposure to the elements or due to age.There is no evidence that people living under asbestos-cement roof, orthe general public living around asbestos cement-roofed buildings orfactories producing asbestos cement products have been specificallyaffected in any manner. In fact studies have concluded that increase inasbestos dust concentration in the near vicinity of asbestos cementroofing is so insignificant that it cannot be detected even by a scanningelectron microscope.
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COMPANY PROFILE
Hyderabad Industries limited in one of the "GP-CK Birla group ofcompanies . It was incorporated in the year 1946. Under the name of Hyderabad Asbestos
Cement Products Limited".
The present management has taken over since 1956. The name was
changed to Hyderabad Industries limited in 1985 to reflect the diversified activities of the
company.Hyderabad Industries Limited has come a long way since then it holds a
predominant position in the market place, in its sphere of business, with a turnover of
about Rs.400 crores.AC products are made with a mix of chrysotile fibres (about 8-
9%), cement andother raw materials. Over 90% of asbestos fibre imports of India gointo ACsheet and pipe production. AC Sheets have been used In India for 70years. Being weather-proof and corrosion resistant, these sheets arepractically ageless and maintenance free, whereas metal sheets
corrode and deteriorate with age and exposureAC Sheets have also proven to be the most cost effective,
easy-to-install, strongand durable roofing material for warehouses, factories, low-costhousing, andpractically , any structure needing a roof. Apart from India, Russia,China,Thailand, Brazil and Japan are some of the largest users of AC Sheets.
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AC sheets and pipes, being corrosion and erosion-free, onceproperly laid andjointed, need no maintenance or replacement. They are also very costeffective.
AC products, which consume low energy in manufacture and
do not in any waydeplete the natural resources, meet the needs of the country in itsdevelopingeconomy in the context of rapidly rising population, and limitedresources.
VISION STATEMENT:
Is to maintain leadership in Fiber Cement Products Industry and developcomplementary products and services to strengthen our core business of building
products.
BY
Fulfillment of marker needs with cost effective solution for enduring and
enhancing customer satisfaction.
Striving for excellence in all that we do.
Innovate solution to create world class products and services.
Fostering collective wisdom and commitment of employees to create corporate
and group culture and values.
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MISSION STATEMENT
Add value to contribution of
Share holders and employees
By
Speedier identification and explotation of business
Opportunities
To maximum benefits while retaining
Environmental substanability.
There by retaining leadership role
ENVIRONMENTAL POLICY
HIL considers issues of environment a high priority and will adopt responsiblepolicies in the use of all inputs, manufacturing process and use of products.
By maintaining:
Pollution levels well below the regulatory requirements.
Life cycle thinking and use of fewer natural resources thatenhance quality of life.
Proper communication to employees in making of products
and to customer in use of disposal of its products.
Product profile
Ac Roofing sheets
Aerocon panels
Aerocon HQ blocksAerocon Roof Block For Cool INDOORS
FLEX-O_Boards
Aerocon Panels
Flex-o-Boards
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Competitors:
Ramco
Vishaka
Plants:
Hyderabad
Salaria
Faridabad
Thimmapur
Vijayawada
Babasore
Wada
Chennai
Jassiddi
Nigiria
Daruher
NATURE OF ACTIVITY
This organization is manufacturing the below products.
Manufacture of Fiber Cement products CF flat sheets
Manufacture of complete Plant and Machinery
Manufacture of Industrial machinery Manufacture of Industrial products. Comfortable thermal and roof files.
DIVISIONS:
This organization having five departments:
Building products division
Engineering division
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Corporate division
Common division
Marketing division
MANPOWER PARTICULARS:
WORKERS - 412
STAFF - 333
HRD POLICY
Hils finest investment is in its Human Resources. It draws its personnel from many
disciplines. They are the building blocks on which the companys performance and
productivity is based.
The HR department of HIL is attempting to develop the entire human resources
available with in the company to its fullest potential. We have initiated the process whereemployees take initiative, risks, experiment and builds trust through constructive
interaction.
HRD is the process in which the employees of an organization are helpedmotivated to acquire and develop technical, managerial and behavioral knowledge, skills
and abilities and mould the values, beliefs, attitudes necessary to perform present and
future roles by realizing highest human potential with a view to contribute positively to
organizational, group, individual and social goals.
HRD section plays an effective role in optimizing the Human Resources enablingenabling employees to grow with the company, helping in the congruence, of individual
aspirations and companys expectation.
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JOINT COMMITTES:This organization is having below joint committees.
Works committee
Safety committee
Canteen management committee
Welfare committee
Production committee
Interactive committee
Joint action committee
Divisional committee
Committee for competent organization.
RESEARCH METHODOLOGY
NEED FOR THE STUDY:
. Human resources are the backbone for any organization as they play a vital rolein the development and well functioning of the organization. The management has tokeep an eye on the welfare of the employees which motivates them for their effective
performance at the work spot. So, the present study has been undertaken in this direction
OBJECTIVES OF THE STUDY:
To study the statutory and non-statutory welfare measures.
To find out the awareness of workers on welfare measuresTo evaluate the level of satisfaction of workers regarding the various welfare amenities
provided by the organization
.
Research Methodology:
Research Methodology is a way to solve the research problems systematically.
Research may be in common parlance referred to as knowledge. In research methodologywe not only talk of the research methods. But also consider the logic behind the methods
we use in the content of our research study and explain why we are using a particular
method at technique. Hence in this study various steps that are generally adopted in
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studying research problem along with the logic behind them. It is a broad outline of the
method and procedure adopted for the purpose of the study.
Research Design:
A Research Design used in the study is descriptive research. Descriptive research
includes surveys and fact-finding enquiries of different kinds. The main characteristics ofthis method is that the researcher has no control over the variables: he/she can only report
what is happening. In this descriptive design, we get information from most accessible
population. Descriptive method is adopted to study the Welfare measures in PTL..
Research Instrument:
A well structured questionnaire and schedule was being administered to the
respondents to carry out the research.
Questionnaire:
A structured questionnaire is designed consists of closed ended questions with 2,4,5
point scale and the respondents were made personally to get their responses.
Data collection:
Data is collected from primary and secondary sources. Collection of the
data is primary aspect in research process. Data which is collected for the
purpose of research helps in proper analysis to develop findings which is helpful
to conduct research effectively. The data sources which is very important in the
collection of data is both primary and secondary data.
Both primary and secondary data are taken into consideration for the study of
Welfare measures.
Primary data:
This consists of original information gathered for specific purpose. The normalprocedure is to interview the people individually or in groups to get the required data.
Primary data is collected through administering the questionnaire by direct contact and also
through direct observation to obtain insights of the information.
Secondary data:
This consists of information that already exits and which has been collected by some
other persons, at some other time, for some other purpose. The secondary data is collectedfrom records, manuals and brochures maintained by the personnel department.
Convenience sampling:
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The sampling which alongs the researcher to carry out his research based on his
convenience and respondents availability of constraints. The research sampling studies every
respondent response according to time, place and situation. This sampling provides ease ofdoing his research.
Population : workmen
Population size : 412
Sample size : 25% of the population size
Statistical tools : simple percentage, weighted average method
WELFARE
Welfare is a broad concept concept referring to a state of living of
an individual or a group, in a desirable relationship with the total environment-ecological,economic and social. Labour welfare includes both the social and economic contents of
welfare. Social welfare is primarily concerned with the solution of various problems of
the weaker sections of society like prevention of destitution, poverty, etc.
It aims at social development by such means as social legislation,
social reform, social services, social work, social action, etc. The object of economic
welfare is to promote economic development by increasing production and productivityand through equitable distribution . Labour welfare is a part of social welfare,
conceptually and operationally. It covers a broad field and connotes a state of well-being,
happiness, satisfaction, conservation and development of human resources
CONCEPT:
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Most of the organization have been extending the fringe benefits to
their employees.
1)Employee Demands: Employees demand more and varied types of fringe benefits
rather than pay hike because of reduction in tax burden on the part of employees and in
view of the galloping price index and cost if living.
2)Trade union demands: Trade unions compete with each other for getting more and a
new variety of fringe benefits to their members such as life insurance, beauty clinics etc.If one Union succeeds in getting one benefit, the other Union persuades the management
to provide a new model fringe.
3)Employers Preference: Employers prefer fringe benefits to pay-hike, as fringebenefits motivate the employees for better contribution to the organization. It improves
morale and works as an effective advertisement.
4)As a Social Security: Social security is a security is a security that the societyfurnishes through appropriate organization against certain risks to which its members are
exposed. These risks are contingencies of life like accidents and occupational diseases.The employer has to provide various benefits like safety measures and compensation in
case of involvement of workers in accident, medical facilities etc. with a view to provide
security to his employees against various contingencies.
5)To improve Human Relation: Human relation are maintained when the employees are
satisfies economically, socially and psychologically.
OBJECTIVES OF WELFARE AND SAFETY MEASURES
To provide the employee a better working conditions
To motivate the employee in order to show their effective skills
To reduce the cost over the management which are incurred due to
accidents.
To increase the productivity and to improve the quality of the product
produced.
To improve the work life of the employees in the organization.
To create convenient working atmosphere for the employee.
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MERITS OF THE WELFARE MEASURES
It is desirable to recollect the services of a typical worker.
The social and economic aspects of the life of a worker have direct
influence on the social and economic development of nation.
This helps to retain the employees into the organization.
Welfare helps in minimizing the social evils, such as alcoholism, gambling
etc.,
The proper welfare measures in the organization make it to have good
reputation in the competitive world
PRINCIPLES TO BE REMEMBERED
The Labour welfare activities should pervade the entire hierarchy of an
organization.
a) The employer should not bargain Labour welfare as a substitute for wages
or monetary incentives.
b) The employer should look after the welfare of his employees as a matter of
social obligation.
c) There should be proper co-ordination, harmony and integration of all
Labour welfare services in an understanding.
d) There should be periodical assessment or evolution of welfare measures
and necessary timely improvements on the basis of feedback.
INDIAN CONSTITUTION- LABOUR WELFARE:
The need was also emphasized by the constitution of India in the
chapter on the directive principles of state policy, particularly in the following articles.
ARTICLE 38:
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The state shall to promote the welfare of the people by securing and protecting
as effectively as it may a social order in which justice, social , economic and political,
shall inform all the institutions of the national life.
ARTICLE 39:
The state shall, in particular, direct its policy towards securing:
That the citizens, men and equally have the right to and adequate means of livelihood.That the ownership and control of the material resources of the community are so
distributed as best to sub serve the common good.
That the operation of the economic system does no result in the concentration of wealth
and means of production to the common detriment.That there is equal pay for both men and women.
That the health and strength of workers, men and women, and the tender age of children
are not abused and that citizens are not forced by economic necessity to enter avocations
un suited to their age or strength.That childhood and youth are protected against exploitation and against moral and
material abandonment.
ARTICLE 41:
That state with in the limits of its economic capacity and development,make effective provision for securing that right to work, to education and to public
assistance in cases of unemployment, old age sickness and disablement in other cases of
undeserved want.
ARTICLE 42:
The state shall make provision for securing just and humane conditions of
work and for maternity relief.
ARTICLE 43:
The state shall endeavor to secure, by suitable legislation or economic
organization or in any other way, to all workers, agricultural, industrial or otherwise,work, a living wage, conditions of work ensuring standard of life and full enjoyment of
leisure and social and cultural opportunities and, in particular, the state shall endeavor to
promote cottage industries on an individual or co-operate basis in rural areas.
AGENCIES OF LABOUR WELFARE :
ROLE OF THE STATE GOVERNMENT:
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The state government activities in the field of workers
welfare have been of a more direct nature while in Bombay and Uttar pradesh were
pioneers in this field and still have a more broad-based programmer of welfare comparesto other states. There are model welfare countries in most of the states and the facilities
provided in these centers consist usually of medical aid reading room and other
recreational and cultural facilities and women and childrens welfare. In some statesvocational training is given to men and women.
WELFARE ACTIVITIES BY EMPLOYEES:
The pattern of welfare that is provided by employers is a board-based
policy of providing recreational and educational facilities in large units, while the smaller
units contest themselves with confirming to those facilities prescribed by law. In the caseof some large scale and well-organized industries like jute and tea, welfare activities have
been taken up on joint basis. The Indian jute mills Association Calcutta has undertaken
direct responsibility for organized welfare work for its the member units and has set up
fine welfare enters the principle activities of the corners consists of Indian and outdoorgames reading room, libraries, physical culture classes, cultural programmers, training in
crafts etc, school for workers children are also attached to these centers as well asdispensaries for the benefits of their employees.
WELFARE WORK BY TRADE UNIONS :
Broadly speaking the Indian Trade union movement in general has so fare
neither the will nor the ability to under the welfare work the biggest limitation n the case
of trade unions is of course. Lack of funds and one cannot expect such bodies to reallybig results. However for building their own utility, trade union must give grater attention
to welfare work for their member in certain fields, such as, co-operation, the efforts of
unions are likely to be valuable.
LABOUR WELFARE WORK BY VOLUNTARY SOCIAL SERVICE
AGENCIES:
Several Voluntary social sevice agencies, such as the Bombay social
service league stated by the servants of Indian Society, the maternity and infant welfare
association the Y.M.C.A Have been doing useful work in the direction of welfare both byhelping employers and labour and by independent efforts. The activities of these
organization include promotion of mass education through might school libraries and
lectures, by scouts organization promotion of public health, recreation and sports forworking class the seva sadar socities in pune and Bombay have conducted social
education and medical work amongst women and children and have social however the
role that bitter administration and utilization and of welfare services is a valuable one inadvanced countries voluntary agencies have played an important part in forcing the pace
of social legislation through conferences, propaganda and field work ensuring a high
standard of compliance with law.
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CLASSIFICATION OF WELFARE MEASURES:
The welfare measures at are broadly classified into the following two categories:
A) Statutory welfare measuresB) Non-statutory welfare measures
A) STATUTORY WELFARE MEAUSRES:
washing facilities ( section 42 )
In every Factory-
Adequate and suitable facilities shall be provided and maintained for the use ofthe workers therein;
Separate and adequately screened facilities shall be provided for the use of male
and female workers;
Such facilities shall be conveniently accessible and shall be kept clean.
The state government may, in respect of any factory or class or description of
factories or any manufacturing process, prescribed standards of adequate and suitable
facilities for washing.
The Royal Commission on labour which noted that the provision of suitable
washing facilities for all employees though desirable was deficient in many factories. Theworker who loves on crowded areas has inadequate facilities for washing and bathing at
home provision of such facilities would add to his comfort, health and efficiency. The
commission recommended that the workers engaged in dirty processes, suitable washingplace and water should be making available compulsorily.
Sec.42 of Factory Act keys down that every factory has to provide adequate and
suitable washing facilities separately for the use of male and female workers. In thisregard the state government may prescribe standards of adequate and suitable facilities
for washing.
The management of HIL providing sufficient facilities of cupboards for the use ofworkers for the purpose of storing their clothes and also sufficient facilities are providing
for drying their clothes.
II) Facilities for storing and drying clothing ( Section 43)
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The state government may, in respect of any factory or class or description of
factories, make rules required the provision therein of suitable place for keeping clothing
not worn during working hours and for the drying of wet cloths.
It is only the Factory Act, which has incorporated such a provision. Under sec.43 of
the Act, state government may make rules for the provisions of suitable places forkeeping clothing not work during working hours and for the drying wet clothing.
III) Facilities for sitting ( section 44 )
In every factory suitable arrangement for sitting shall be provided and maintained
for all workers obliged to work in a standing position, in order that they may take of any
opportunities for rest which may occur in the course of their work.
If, in the opinion of the chief inspector, the workers in any factory engaged in a
particular manufacturing process or working in a particular room are able to do their
work efficiently in a sitting position, he may, by order in writing, require the occupier ofthe factory to provide before a specified date such seating arrangements as may be
practicable for all workers so engaged or working.
The state government may, by notification in the official gazette, declare that the
provisions of sub-section (1) shall not apply to any specified factory or class or
description of factories or to any specifies manufacturing process.
Every factory has to provide necessary sitting arrangements, particularly for workers
who obliged to work in a standing position.
IV) First Aid Appliances, Ambulance Room ( section 45 ):
According to section 45 of the Factory Act every factory should provide and
maintain, first aid boxes or cupboards equipped with the prescribed and maintained shall
not be less than one for every one hundred and fifty workers ordinarily employed ( at anytime ) in the factory.
Nothing except the prescribed contents shall be kept in a first aid box or cupboard.
Each first- aid box or cupboard shall be kept in the change of separate responsible personand who shall always be readily available during the working hours of the factory.
In every factory wherein more than five hundred are ordinarily employed there shallprovided and maintained an ambulance rook of prescribed size, containing the prescribed
equipment and in the charge of such medical nursing staff as may be prescribed.
The Royal Commission on Labour recommended that, in the case of all factories
where mechanical power is used, a first aid box of prescribed standard, which need to
involve any great outlay, should be provided and maintained indifferent department
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according to the number of workers employed on the basis to be laid down by local
governments.
V) Canteen Facilities ( section 46)
According to section 46 of the Factories Act, the state government makes rules forprovision of canteen by the occupier in any specified factory where in more than 250
workers are ordinarily employed. With out prejudice to the generality of the foregoing
power, such rules may provided for-
The day by which such canteen shall be provided;
The standards in respect of construction, accommodation, furniture and other
equipment of the canteen;
The food stuffs to be served there in and the charges which may be made there
for;
The constitution of managing committee for the canteen and representation of theworkers in the management of the canteen, the items of expenditure in the running
of the canteen which are not to be taken into account in fixing the cost of food
stuffs and which shall be born buy the employer;
The delegation to the chief inspector, subject to such conditions as may be
prescribed, of the power to make under the clause.
HIL has modern canteen with subsidized food and facilitate the staff members tohave hot meals. There are two dining halls one for the workmen and one for the staff. Theorganization offering 90% subsidy food to the workmen.
VI) Shelter, Rest rooms and Lunch rooms ( Section- 47):
Every factory employing more than 150 workers must provide adequate and suitableshelters or restrooms and a lunch room, with provision for drinking water, where workers
can eat meals brought by them. But in case a canteen is maintained in according in
accordance with the provision of Section 47, it will be regarded as a part of this
requirement. It a lunch room exists no workers will be allowed to eat food in the workroom. These are to be sufficiently lighted and ventilated and to be maintained in a cool
clean condition.
VI) Creches (section 48) :
In every factory where in more than ( 30 women workers ) are ordinarily employedthere shall be provided and maintained a suitable room for the use of children under the
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age of 6 years of such women. Such rooms shall provide adequate accommodation, shall
be adequately lighted and ventilated. Shall be maintained in a clean and sanitary
condition and shall be under the change of women trained in the care of children andinfants.
The state government may make rules-
Prescribing the location and the standards in respect of construction,
accommodation, furniture and other equipment of rooms to be provided under thissection;
Requiring the provision in factories to which this section applies of additional
facilities for the care of children belonging to women workers, including suitableprovision of facilities for washing and changing their clothing;
Requesting the provision in any factory of free milk or refreshment or both for
such children;
Requiring that facilities shall be given in any factory for the mothers of suchchildren to feed at the necessary intervals.
VII) Welfare officer ( section 49) :
In every factory wherein 500 or more workers are ordinarily employed the occupier
shall employ in the factory such number of welfare officer as may be prescribed. The
state government may be prescribing the duties, qualifications and conditions of serviceof officers employed under the sun- section (1)
Safety officers ( secton-40B)
In every factory
Where in, one thousand or more workers are ordinarily employees, or
Wherein, in the opinion of the state government, any manufacturing process oroperation is carried on, which process or operation involves any risk of bodily,
injury, positioning or disease, or any other hazard to the person employed in the
factory.
The duties, qualification and conditions of service of safety officers shall be such
as may be prescribed by the state government.
The Factories Act of 1948 provided for the statutory appointment of a welfare
officer in a factory, sec. 49 (1) and (2) of the factories Act, lay down that;
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In every factory where in 500 workers or more workers are ordinarily employed
the occupier shall employ in the factory such member of welfare officers may beprescribed.
The state government may prescribe the duties, qualifications and conditions of
service of officer's employees under sub sec.
The function of a welfare officer could broadly be classified under 3 areas of manpower
management.
Labour Welfare
Labour Administration
Labour Relations
Coming to the welfare of steel plant, there is labour welfare department consisting oflabour officer i.e., 26 welfare inspectors one per each zone.
B) NON- STATUTORY WELFARE MEASURES:
There are certain employers especially in the organized sectors ofindustry, who have provided a wide variety of welfare amenities and services to their
employees. A brief account of such welfare measures is given below:
Education facilities:
The pace of economic and social progress of a particular countrylargely depends upon the quality of its workforce. Education plays a very important part
in motivating and enabling the working popular for changes necessary for accelerated
progress and for their mental and physical development.
This has been recognized in our social and economic planning and
suitable financial outlay on education has been made in the different five-year plans.
Improvement in the quality of the industrial workforce demands accelerated pace ofeconomic development for which education of workers, their families and there is very
essential.
Medical facilities:
Employers whether in private or in public sectors have been providing
medical facilities for their workers and their families, even before the introduction of ESIscheme? The workers in departmental undertaking are less governed by the medical rules
applicable to government servants, are such other facilities, both indoor and outdoor.
In the case public sector undertaking, it has been a matter of rule that the provision ofadequate indoor and outdoor medical facilities should form an integral part of the project
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plan itself. These undertaking have provided, by and large, suitably equipped first-aid
centers, ambulance rooms and even regular hospital either in the factory premises or
inside the township.
Transport facilities:
In all countries of the world, mobility and accessibility is made possible
by modern transportation. It is amongst the key factors for attainment of industrial
development.
Recreation facilities:
Recreation is commonly taken to be the opposite of work. It has an bearingon the individuals personality as well as his capacity to contribute to social development.
It affords the worker an opportunity to develop the sense of physical and mental
discipline. Music, dance, drama, games and sports, paintings, carving, etc., are different
of recreation.
Housing facilities:
Some of the industrial employers both in public and private sectors have
provide to their employees. In Greater Bombay, out of 48 member mills of the Bombay
Mill owners Association, only 14 mills have provided tenements to their workers.
HIL has provided free housing plots to its workmen 52 acores of land, which is
the first private sector company provided the housing facilities to the workmen. HIL isarranged the loans to the workmen for construction of houses.
Library
Employee Loans
Death relies funds
Loans for marriages / higher education , purchase of vehicles etc.
Family planning schems
TABLE: 1
Awareness of welfare measures in the organization
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27%
47%
26%not fully aware
some whataware
fully aware off
INFERENCE:
27% respondents are not fully aware of measures in the organization where
as, 47% aware to some extent, and 26% are fully aware.
Particulars No. of respondents percentage
Not fully aware 28 27%
Some what aware 48 47%
Fully aware off 27 26%
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TABLE: 2
Welfare amenities are useful to improve employee morale
Particulars No. of respondents Percentage
Yes 103 100%
No 0 0%
100%
0%
yes
no
INFERENCE:
Majority of the respondents opined that the welfare amenities are useful to
improve employee morale.
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TABLE: 3
Satisfaction towards existing washing facilities
Particulars No. of
respondents
Scale Score
Very satisfied 17 2 +34
Satisfied 62 1 +62
Dissatisfied 18 -1 -18
Very
dissatisfied
6 -2 -12
Total 103 66
Weighted average method = 66 / 103 = 0.64
INFERENCE:
From the above graph inferred that 59% respondents are satisfied with the
washing facilities, 18% are dissatisfied and 17% are satisfied
17%
59%
18%
6%
very satisfied
satisfied
disstisfied
very dissatisfied
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TABLE: 4
Satisfaction towards cupboard facilities:
Particulars No. of
respondents
Scale Score
Very satisfied 28 2 +56
Satisfied 60 1 +60
Dissatisfied 12 -1 -12
Very dissatisfied 3 -2 -6
Total 103 98
Weighted average method = 98 / 103 = 0.95
INFERENCE:
From the above graph inferred that 58% of respondents are satisfied with the
cupboard facilities, 27% are very satisfied and 12% are dissatisfied.
27%
58%
12%3%
very satisfied
satisfied
disstisfied
very dissatisfied
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TABLE : 5
Satisfaction towards workstation facilities
Particulars No. of
respondents
Scale Score
Very satisfied 24 2 +48
Satisfied 57 1 +57
Dissatisfied 17 -1 -17
Very dissatisfied 5 -2 -10
Total 103 78
Weighted average method = 78 / 103 = 0.75
INFERENCE:
From the above graph inferred that 55% of respondents are satisfied with the
workstation facilities, 23% are very satisfied and 17% are dissatisfied.
TABLE : 6
21%
49%
25%
5%
very satisfied
satisfied
disstisfied
very dissatisfied
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Satisfaction towards first-aid appliances
Particulars No. of respondents Scale Score
Very satisfied 25 2 +50
Satisfied 51 1 +51
Dissatisfied 20 -1 -20
Very dissatisfied 7 -2 -14
Total 103 67
Weighted average method = 67 / 103 = 0.65
24%
50%
19%
7%
very satisfied
satisfied
disstisfied
very dissatisfied
INFERENCE:
From the above graph inferred that 50% of respondents are satisfied with the
first aid appliances, 24% are very satisfied and 19% are dissatisfied.
TABLE : 7
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Satisfaction towards quality of food items in the canteen.
Particulars No. of respondents Scale Score
Very satisfied 7 2 +14
Satisfied 33 1 +33
Dissatisfied 49 -1 -49
Very dissatisfied 14 -2 -28
Total 103 30
Weighted average method = 30 / 103 = -0.29
7%
32%
47%
14%very satisfied
satisfied
disstisfied
very
dissatisfied
INFERENCE:
From the above graph inferred that 47% of respondents are dissatisfied with
the quality of food items, 14% are very dissatisfied and 32% are satisfied.
TABLE : 8
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Satisfaction towards rates of food stuff.
Particulars No. of respondents PercentageYes 103 100%
No 0 0%
100%
0%
yes
no
INFERENCE:
Most of the respondents satisfied with the rates of food stuff
TABLE : 9
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Existence of comfortable restrooms to the workers.
Particulars No. of respondents Percentage
Yes 103 100%
No 0 0%
100%
0%
yes
no
INFERENCE:
Majority of the respondents accepted the company is provided sufficient
comfortable restrooms to the workers.
TABLE : 10
Satisfaction towards restrooms to the workers
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Particulars No. of
respondents
Scale Score
Very satisfied 18 2 +36
Satisfied 70 1 +70
Dissatisfied 12 -1 -12
Very dissatisfied 3 -2 -6
Total 103 88
Weighted average method = 88 / 103 = 0.85
17%
66%
13%4%
very satisfied
satisfied
disstisfied
very
dissatisfied
INFERENCE:
From the above graph inferred that 66% of respondents are satisfied with the
restrooms, 17% are very satisfied and 13% are dissatisfied.
TABLE : 11
Existence of welfare officer
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Particulars No. of respondents Percentage
Yes 103 100%
No 0 0%
100%
0%
yes
no
INFERENCE:
Most of the respondent said that they have the welfare officer in the
organization
TABLE: 12
Implementation of E.S.I. and P.F. benefits
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Particulars No. of respondents Percentage
Yes 103 100%
No 0 0%
100%
0%
yes
no
INFERENCE:
Most of the respondents accepted the organization implemented E.S.I. and
P.F. benefits to the workers.
TABLE: 13
About the educational facilities to the employee children.
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Particulars No. of respondents Percentage
Yes 103 100%
No 0 0%
100%
0%
yes
no
INFERENCE:
Most of the respondents accepted the company provided educational
facilities to the employee children.
TABLE: 14
Satisfaction towards educational facilities
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Particulars No. of
respondents
Scale Score
Very satisfied 17 2 +34
Satisfied 68 1 +68
Dissatisfied 13 -1 -13
Very dissatisfied 5 -2 -10
Total 103 79
Weighted average method = 79 / 103 = 0.76
17%
65%
13%5%
very satisfied
satisfied
disstisfied
very
dissatisfied
INFERENCE:
From the above graph inferred that 66% of respondents are satisfied with theeducational facilities, 17% are very satisfied and 13% are dissatisfied.
TABLE : 15
Existence of adequate spittoons at work place.
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Particulars No. of respondents Percentage
Yes 103 100%
No 0 0%
100%
0%
yes
no
INFERENCE:
Most of the respondents accepted the organization provided adequate
spittoons at work place.
TABLE: 16
Satisfaction towards medical facilities
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Particulars No. of
respondents
Scale Score
Very satisfied 13 2 +26
Satisfied 70 1 +70
Dissatisfied 14 -1 -14
Very dissatisfied 6 -2 -12
Total 103 70
Weighted average method = 70 / 103 = 0.67
13%
67%
14%
6%very satisfied
satisfied
disstisfied
verydissatisfied
INFERENCE:
From the above graph inferred that 67% of respondents are satisfied with themedical facilities, 13% are very satisfied and 14% are dissatisfied.
TABLE : 17
Satisfaction towards recreation facilities
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Particulars No. of
respondents
Scale Score
Very satisfied 12 2 +24
Satisfied 39 1 +39
Dissatisfied 43 -1 -43
Very dissatisfied 9 -2 -18
Total 103 2
Weighted average method = 2/ 103 = 0.01
12%
38%41%
9% very satisfied
satisfied
disstisfied
very
dissatisfied
INFERENCE:
From the above graph inferred that 41% of respondents are dissatisfied with
the recreational facilities, 38% are satisfied and 12% are very satisfied.
TABLE: 18
providing training on safety.
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Particulars No. of respondents Percentage
Yes 87 84.4%
No 16 15.6%
83%
17%
yes
no
INFERENCE:
83% of the respondents responded the management is providing training on safety and
remaining 17% stated that the management is not providing training.
TABLE: 19
Providing safety equipments to the workers.
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Particulars No. of respondents Percentage
Yes 103 100%
No 0 0%
100%
0%
yes
no
INFERENCE:
Most of the respondents accepted the management providing safety
equipments to the workers.
TABLE: 20
Providing employee counseling for solving personal problems.
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Particulars No. of respondents Percentage
Yes 76 74%
No 27 26%
INFERENCE:
74% of the respondents accepted thatmanagement is providing employee
counseling to solve the personal
problems and rest of the 26% are notaccepted.
TABLE: 21
The role of Trade Unions for the improvement of employee facilities.
74%
26%
yes
no
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Particulars No. of respondents Percentage
Yes 81 78.6%
No 22 21.4%
79%
21%
yes
no
INFERENCE:
79% of the respondents are agreed that Trade Unions are actively worked for the
improvement of employee facilities and remaining 21% are not agreed.
TABLE: 22
Existence of ambulance in orgranization
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Particulars No. of respondents Percentage
Yes 103 100%
No 0 0%
100%
0%
yes
no
INFERENCE:
The majority of the respondents accepted the ambulance is readily
available.
TABLE: 23
Over all opinion about the welfare measures.
Particulars No. of
respondents
Scale Score
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Very satisfied 24 2 +48
Satisfied 50 1 +50
Dissatisfied 20 -1 -20
Very dissatisfied 9 -2 -18
Total 103 0.58
Weighted average method = 60 / 103 = 0.58
23%
48%
20%
9%
very satisfied
satisfied
disstisfied
very dissatisfied
INFERENCEMost of the respondents are satisfied the all welfare measures provided by the
organization.
FINDINGS:
27% respondents are not fully aware of welfare measures in the organization where
as, 47% are aware to some extent, & 26% are fully aware.
Most of the respondents are satisfied with the washing facilities provided by theorganization.
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The majority of the respondents are satisfied with the cupboard facilities provided bythe organization.
Most of the respondents are satisfied with the workstation facilities provided by the
organization.
The majority of the respondents are satisfied with the first-aid-appliances provided by
the organization.
The majority of the respondents are dissatisfied with the quality of food items which
are provided in the canteen.
Most of the respondents are satisfied with the restroom facilities provided by the
organization.
Most of the respondents are satisfied with educational facilities provided by theorganization.
The majority of the respondents are satisfied with the medical facilities provided by
the organization.
Most of the respondents are dissatisfied with the recreational facilities provided by
the organization.
83% of the respondents responded the management is providing training on safety
and remaining 17% stated that the management is not providing training.
74% of the respondents accepted that management provided employee counseling to
solve the personal problems and rest of the 26% are not accepted.
79% of the respondents are agreed that Trade Unions are actively worked for the
improvement of employee facilities and remaining 21% are not agreed.
Most of the respondents are satisfied with all welfare measures provided by theorganization.
SUGGESTION:
The management should improve the quality of the food stuff which is
provided in the canteen. So that it will improve the health of the
worker and put their efforts in their day to day work.
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In addition to the public transport services the management also
provide conveyance facilities to the workers, so as to unable them toattend their duties promptly.
The management should create awareness of all the welfare measures
which are existing in their organization.
The management may provide recreational facilities periodically. So
that the workmen will show enthusiasm in their duties.
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QUESTIONNAIRE
Personal Data:
Name:
Designation:
Department:
Age:
Monthly Salary:
Number of Year's Service in the Organization:
Please tick ( ) the option seems appropriate to you
1) Are you aware of all welfare measures existing in your organization ?
a) not fully aware b) some what aware c) fully aware off
2) Do you think that welfare amenities are useful to improve employee
morale?
a) yes b) no
STATURORY MEASURES:
1) Are you satisfied with existing washing facilities
a) very satisfied b) satisfied c) dissatisfied d) very dissatisfied
2) Are you satisfied with cupboard facilities provided by the organization?
a) very satisfied b) satisfied c) dissatisfied d) very dissatisfied
3) Are you satisfied with the workstation facilities provided by the
organization?a) very satisfied b) satisfied c) dissatisfied d) very dissatisfied
4) Are you satisfied with the first aid appliances provided by the
organization?
a) very satisfied b) satisfied c) dissatisfied d) very dissatisfied
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5) Are you satisfied with the quality of food items, which are provided in the
canteen?
a) very satisfied b) satisfied c) dissatisfied d) very dissatisfied
6) Are you satisfied with the rates of food stuffs?
a) yes b) no
7) Does your company provide sufficient comfortable restrooms to the
workers
a) yes b) no
8) Are you satisfied with restrooms provided by the organization?
a) very satisfied b) satisfied c) dissatisfied d) very dissatisfied
9) Do you have a welfare officer?a) yes b) no
10) Does the organization implementing E.S.I , P.F , benefits to the
employees?
a) yes b) no
NON- STATUTORY MEASURES:
1)Does your organization is providing educational facilities to the employee
children?
a) yes b) no
2) Are you satisfied with the educational facilities provided by the
organization?
a) very satisfied b) satisfied c) dissatisfied d) very dissatisfied
3) Do you have adequate spittoons in your work place?
a) yes b) no
4) Are you satisfied with the medical facilities provided by the organization?
a) very satisfied b) satisfied c) dissatisfied d) very dissatisfied
5) Are you satisfied with the recreational facilities provided by the
organization?
a) very satisfied b) satisfied c) dissatisfied d) very dissatisfied
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6) Does the management is providing any training on safety?
a) yes b) no
7) does the management providing safety equipment to the workers at the
work spots?
a) yes b) no
8) Does the management provides employee counseling to solve the
personal problems?
a) yes b) no
9) Trade unions are actively worked for the improvement of employee
facilities in HIL. Do you agree with this statement?
a) yes b) no
10) Is the ambulance readily available?
a) yes b) no
11) what is your over all opinion about the welfare measures provided by
your organization?
a) very satisfied b) satisfied c) dissatisfied d) very dissatisfied
Suggestions:
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BIBLIOGRAPHY
Name of the author Title of the book
Stephen Robins Personal & Human Resource management
P. Subba Rao Personal & Human Resource management
Stephen Robins Organisational Behaviour
Punekar Labour Welfare & Trade Unionism
C.R. Kothari Research Methodology