Sandeep Mathur

Contact No : 8368955091 , 706 551 7010, 9810124769, 8368955091

E-mail :msandeep1970@hotmail.com, sandeep_mathur_7@hotmail.com, smathur600@gmail.com,

OBJECTIVE

To create a niche for myself in whatever I do and to work towards the utmost satisfaction of Superiors in order to accomplish company objective. Thorough business knowledge of International sea/air freight, warehousing and distribution supported by 20 years of working experience; "Profit Centre Management is my forte" Talented team manager, capable of inspiring performance by imparting knowledge, mentoring them and suggesting areas of improvement; "To grow with my team’s growth" Sales Management expert with ability to build long term customer relationship through each transaction by creating a win-win situation; "my relations grow beyond transactions" Experience in setting up new departments & services ; "I have the adaptability to new evolving situations and markets" Experience in handling entire Pan India sales along with exposure to extensive International travel ; An understanding of domestic and International market requirements without preconceived notions Expertise gained through management of several critical and special projects; "I have an open mind towards self-improvement and learning" Determined, extremely confident professional with potential to consistently deliver the best; "I am driven by strong ethics"

I am working in the most dynamic field where I build Business & office setup professionally, years of experience in the arena of office set up, consultation and Forwarding, Logistics and Shipping. I own every skill to SET UP company in India, setting up company Operations, fully run and operate a business, START-UP profit center, within this role I am responsible for the complete operational set up, making sure the locations are up and running within a timely matter, I know how to recognize opportunities to optimize the office set up and business in sales, Operations, customer service and admin. I use my own approach to connect with my clients on a personal level.

I work and built on three core values and follow it. ‘To Know’, ‘To Serve’, & ‘To Trust’.

_______________________________________________________________________________________________WORKING EXPERIENCE

Worked (Dual Role) as Regional Manager & consultant to setup the company in India as well Freight Forwarding division from Oct 2015 till Sep 2016. Presently working for new venture from Oct 2016 till date.

Organization Name: Red Eagle Shipping Designation: Regional Manager - North And West RegionDuration) : Jul 2014 to Sep 2015 (1 year) Reason for Leaving: New Challenge

In charge of formulating business strategies, visualizing revenue budgets, providing sales direction and ensuring effective implementation. Responsible for achieving the PAN India Sales budget. Responsible towards building up a strong sales organization by manning sales personnel across PAN India Basis, along with setting up of a Key Account management program to meet customer service requirements. Set out and consistently measured the Key Result Areas and Targets of all sales personnel within India Supported the sales personnel in winning profitable business including Project cargoes, Customs Clearance and contract logistics/warehousing. Developed the Vertical market program in Healthcare, Automotive and the Route Development programs – China/HKG, SE Asia, Europe and USA. Extensive Collaboration and networking with Agents also resulted trade lane development with UK and Italy to India with weekly consoles. Initiated with weekly inbound consol. Responsible to oversee top ten customers of the company. Personally contributed in bringing on board large Multinational Customers and Indian Corporate houses. Involved in proactively implementing account transition from Sales to operations and entry of qualitative sales calls in the CRM module.

Overall responsibility of the Sales Leads management program

 Key Responsibility: ProfessionalJob Responsibilities •Achievement of revenue, cost and collection targets for the branch

•Monitoring and ensuring that operational requirements and performance for the branch are met and resolving any issues that may arise•Ability to achieve cost optimization in every transaction•Ensuring Customer service for the branch is fulfilled based on the process / norms agreed upon with the agent partners / customers•Conducting negotiations with agent partners, carriers etc•Monitoring performance & productivity of the branchTeam Management – Objective AppraisalsEnsure 100 % collection – No bad debtsCustomer Relationship ManagementVendor Relationship ManagementISO Compliance – Ensure no NC reportedAEO Compliance•Reviewing and finalizing on new offers and contracts in consultation with the Regional / Corporate Reporting Manager•Monitoring performance and mentoring of team

KRA / KPIsBusiness Management Meeting the Budgets in all respects (TOP Line - GP – EBITA - EBT)

Controlling the costs within budgeted limits and bringing it down by 5% in comparison to previous FY

Controlling Receivables within specified limits. Benchmark = Collection 90% of total outstandingEnsure 100% retention of existing business and develop new business to surpass branch budget – improve branch profitability..Ensure corporate governance / 100 % ISO compliance) – No NC

Team Management Play a vital role in creating  multitasking and motivated teams - Benchmark - Exposure to team members in other departments)Conduct departmental meetings once a week and provide resolutions / impart guidance. Benchmark = No pending issues)Attend weekly  meeting conducted and monitor progress on sales pipeline and conversionsCreate successor / Back up of each employee working in the department and identify potential staff to develop second line.Retain key staff members and identify non-performers – Reduce Attrition and motivate team

Time Management Visit customers, carriers for pricing to obtain rates on pen India level and  engage actively in  sales calls.Visit major customers each month with sales staff to support their initiative in a capacity of a senior resource.Ensure operational and financial time lines at met every time. .Be instrumental in getting all audits and statutory compliances done in a timely manner.

Customer Orientation Map customer complaints and provide resolution. Benchmark = Work with each team member and ensure notable reduction in complaints.Arrange customers interactive meetings with visiting Seniors Benchmark = At least  5 meetings per visitInteract with authorities / vendors / service providers and ensure lasting relations.Support All RDMs / NSM and KAM team initiatives to reap desired results of developing new business and deep sellEnsure top class service delivery to customers including nomination business and deep sell with customers introduced thru nominations to improve increase and profitability.

 

WORKING EXPRICES

Sales and Operation (Ocean And Air Forwarding)

Organization Name: Red Eagle Shipping Designation: Regional Manager - Nortern And Western RegionDuration) : May 2014 to Sep 2015 (1.5 year) Reason for Leaving: New Challenge

Sales and Operation (Ocean And Air Forwarding, Custom Clearance, Transportation and Warehousing)

Organization Name: PIPIL Freight Forwarding Pvt.Ltd Designation: Branch Manager Sales & operationDuration) : Jun 2010 to Apr 2014 (4 years) Reason for Leaving: Better Profile

Sales and Marketing (Ocean LCL Forwarding, Custom Clearance, Transportation and Warehousing)

Organization Name: DB SCHENKER INDIA LTD Designation: Manager – Business DevelopmentDuration: May 2009 May 2010 (1 years) Reason for Leaving: Better Profile with New Challenge

Operation(Ocean FCL/LCL Forwarding, Custom Clearance, Transportation and Warehousing)

Organization Name: AFL DACHSER PVT.LTD Designation: Manager–Sales Operation (OCEAN)Duration: Dec 2005 to Apr 2009 (5 years) Reason For Leaving: Bigger Platform

Operation (Ocean FCL/LCL Forwarding and Supply Chain)

Organization Name: CARE INDIA Pvt. Ltd, Designation: Branch Manager -Northern India LOGISTICES LINK - CMA-CGM, FRENCH LINE, Duration: June 2002 to Nov 2005 (3 years) Reason For Leaving: Better Prospects

Sales and Marketing (Ocean LCL Consolidation)

Organization Name: All Cargo Movers (ECU LINE) Designation: Deputy Manager – Northern IndiaDuration: Jan 1999 to May 2002 (4 years) Reason For Leaving: Better Prospects

Sales and Marketing (Ocean /Air Forwarding, Custom Clearance, Transportation and Warehousing)

Organization Name: Forbes Gokak Ltd (Forbes Shipping Div,) Designation: Sr. Marketing Exec.Duration: May 1993 to Dec 1998 (5 years) Reason For Leaving: Better Profile

ACADEMIC CREDENTIALS

Graduation from DU- Dyal Singh (Morn) in 1989 to 91 with BA in Vocational studies 2nd DIV12th from Govt senior Secondary School Delhi C.B.S.E, Board, 1988 to 89 with 67.80% 10th from Govt senior Secondary School Delhi C.B.S.E, Board, 1987 to 88 with 55.80%

ACHIEVEMENTS

System Analysis and Management from IEC in 1990,6 MonthsBusiness & Admen from NIS in 1991,1 YearExport Management from F.T.D.C in 1992,3 Months (Exim Policy, EXP/IMP proc & Documentation)

PERSONAL DETAILES

Father’s Name : Late Sheri S.N. MathurAddress : H-6, DDA Flats Phase I, Ashok Vihar, Delhi 110052Date of Birth : 1st FEB 1970

SANDEEP MATHUR DATE