SAN STORAGE RESUME FINAL.

7/29/2019 SAN STORAGE RESUME FINAL.

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Herbalife International India Private Limited

Storage Engineer

Job Summary

Company NameHerbalife International India Private Limited

LocationsBangalore

Experience4 - 8 years

Key SkillsEMC Enterprise Storage Technologies

EducationB.E/B.Tech

FunctionIT

Role Datawarehousing Consultants

System Administrator

IndustryIT/ Computers - Software

Posted On20th Jun 2012

Job Ref code

About Company

Looking to make new strides in your career? Then look no further, HerbalifeInternational of America, Inc., is a global network marketing company that offers a rangeof science-based health and wellness products including nutritional shakes and snacks,energy and fitness supplements, and personal care products that focus on all of yournutritional needs. Founded in California in 1980 by Mark Hughes, Herbalife Internationalof America, Inc. is publicly traded on the NYSE with $3.8 Billion in retail sales and

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distribution in 72 countries. And we don't stop there. Our Herbalife Family Foundation isfocused on making an impact globally and locally by helping those in need. To read moreabout the company, visit http://www.Herbalife.com.

Job Description

This position is responsible for helping maintain the uptime and stability of Herbalife'sData Center and Server Operation Infrastructure. This position is also responsible forhelping maintain the defined Service Levels Agreements and Operational LevelAgreements. This person primary responsibility will be to work with the EnterpriseStorage Operations team, Security/Monitoring team and the Server Operations teams toadministrate, implement, and troubleshoot the Herbalife server environments. The StaffEngineer will also make recommendations for improving and stabilizing the DataCenters, SAN and Server environments, as well as maintaining and creatingdocumentation. The position will also assist with strategic projects supporting the

business goals of Herbalife International.

DETAILED RESPONSIBILITIES/DUTIESProvide Technical Support for Projects and Strategic IT InitiativesInstall, Setup, and Support Storage Hardware, including security, firmware andmonitoringProvide support for disaster recovery and data replication functionality.Manage and maintain storage monitoring and management applicationsParticipate in the on-call rotation for maintenance responsibilitiesParticipate with Incident Management process and troubleshooting problems

SUPERVISORY RESPONSIBILITIES:

None

Qualifications: Describe the education, experience, and skills (both required andpreferred) to perform the essential functions of the job. Avoid requirements that cannotbe validated as a job requirement. (At a Minimum, Include Required (1) Skills, (2)Experience & (3) Education.

1. Skills: (List 3+ required and preferred skills or abilities)

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Required:

Proficient with EMC Enterprise Storage Technologies

Symmetrix (DMX & VMAX)Clarriion (CX3/4)Celerra (Gateway & Integrated)PowerPath

Proficient with the EMC Ionix Software Suite, especially EMC Control Center

Proficient with disaster recovery and replication technologies (SRDF,RecoverPoint, IP Replicator)

Proficient with Brocade SAN Switches

Familiar with Red Hat Linux Operating Systems

Familiar with Windows Operating Systems

Ability to manage remote environments

Ability to effectively manage timelines and prioritize tasks with varying deadlines

Ability to read and translate requirements from documentation

Strong customer service skills

Excellent oral and written communication skills

Strong interpersonal skills

Preferred

Proficient with VMware 4.0+

Proficient with Solaris Operating Systems

2. Experience: (List 3+ required and preferred experience criteria)

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Required

Minimum of (5) years of experience in Technology/IT

(3) Years of experience with medium to larger IT environments 500 + servers

(3) Years of experience with Storage Installation and Administration;

(3) Years of experience with: Server and Storage technologies

Preferred

Experience with international or multi-level marketing business

(3) Years of experience with VMware

(3) Years of experience with EMC Storage

(3) Years of experience with HP Rack mount and Blade Servers

3. Education: (List required and preferred education/certification criteria)

Required

5 years work experience in Information Technology

Certifications: EMC

Preferred

Bachelor's degree in Computer Science, Information Technology or equivalentwork experience

Certifications: MCSE, RHCE, CCNA, Commvault, Oracle, SQL

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SAN Storage Engineer

salesforce.com - Singapore

Job Description

SAN Storage II EngineerTechOps Operations Engineering

Location(s):

US, Singapore; Dublin

Reports to VP TechOps Operations Engineering

As a SAN at Salesforce.com, you will be part of a dynamic, global team delivering andsupporting technology infrastructure to meet the substantial growth needs of the business.The Operations Engineering team is essential to deployment of turnkey solutions andinfrastructure. In this role, you will collaborate with the Systems, Network, Database andStorage Engineering teams in delivering innovative solutions in an agile, and dynamicenvironment. You will be part of a strategic team responsible for building and deployingdata center PODs, as well as capacity adds/refreshes of arrays and switches, storageallocations, replication troubleshooting, and performance tuning in a 24x7x365environment. Key to this position will be a focus on process automation in a secure, high-performance, highly available (99.999%), and fully resilient infrastructure across multipledata centers.

Successful candidates will be recognized as technical experts in the SAN and StorageEngineering discipline and will have the ability to articulate and demonstrate both deepand broad knowledge across multiple areas of information technology in support of aSaaS/PaaS infrastructure. We are looking for innovative and enthusiastic technologistswho thrive on efficiency by contributing to the development of standards, processes, andautomation requirements that lead to operational excellence.

The SAN Storage Engineer will be a member of a global Operations Engineering teamresponsible for supporting all operations facets of the Salesforce.com service on24x7x365 basis. The efficient and stable operation of our infrastructure is crucial inmaintaining the high availability and performance of our on-demand CRM, SaaS andPaaS solution, and the SAN Engineer will be the cornerstone of our continued efforts inthe direction of high availability and performance as we expand our team in a follow-the-sun operations implementation.

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Responsibilities:

Must take ownership and accountability for ones actions, and be known formeticulous attention to detail.

Must have the ability to provide effort estimation and complete work based on aschedule of activities in coordination with Operations Manager and ProjectManager.

Must execute Salesforce.com production Change Management, ProblemManagement and Incident Response procedures

Must work directly with and within the TechOps teams in building and deployinghighly available, robust, resilient, secure and supportable 24x7x365 solutions(POD Builds/Splits/Capacity Adds/Refreshes).

The ideal candidate will have prior experience with process automation as itapplies to the provisioning of resources within their Information Technologydiscipline. Examples of tools in this category include Tuning Manager, SPA, and

Cisco utilities such as Cacti, The use of custom automation and provisioningprocesses implemented via scripting languages, templates, and/or parametertokenization would also be applicable is crucial to the success of the projects.

o Must be able to develop requirements for the tool-sets required to

streamline and automate system installation and configuration procedures.o May be required to define requirements for, and/or write/test custom tools

to handle system automation tasks (installation, configuration, monitoring,etc).

Define, develop and deploy system monitoring requirements/thresholds as well ascorrective actions.

Adhere to system hardening guidelines and security best practices in support of

ISO 27001/PCI/SOx. Document all operational processes and procedures to optimize support and

management of deployed systems. Assist internal Salesforce.com Technology teams in performing Production

Operations tasks including systems monitoring, performing diagnostics, problemisolation and solution deployment by providing expert-level operational support(training and on-call support).

Represent Operations team and contribute towards new and on-going Technologyprojects in areas of Scalability, Performance and High Availability.

Engage effectively in technology discussions with Architects. Develop strong partnerships with Architecture, Project Management, Data Center

and Provisioning groups.

Experience/Skills Required:

BS/BA Degree in Computer Science or equivalent industry experience.

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5 years of experience (H/W and S/W) implementing high-volume, high-availability storage solutions in a large enterprise environment including: SAN,and Archive solutions with 24x7x365 uptime requirements (eCommerce orInternet experience desirable).

3 years experience and ability to work proficiently within server operating

systems (Linux/Solaris) including file system, volume management software, andnetworking concepts. Candidates will handle installs, configurations, and upgrades for the Storage and

SAN hardware. Experience with the Cisco MDS line, HBA firmware, multi-path software, and

SAN fabric management. Experience in several different forms of replication (e.g. SRDF, TrueCopy/HUR,

Oracle Image Copy). Experience with managing storage for Oracle RAC databases Proven ability to conduct detailed performance analysis tasks as it related to the

entire I/O stack.

Practical experience with DR testing and execution, RAID, data migrations, andbusiness continuity is desirable. Experience with command line tools for EMC, Hitachi, and Cisco. Proven experience executing upgrades, capacity increases, and reallocation of

storage resources. Experience with capacity management and planning. Understands fundamentals of networking, including the OSI model, network

segmentation best practices, routing, and common protocols and concepts. Experience working in large, load-balanced environments including managed

switches, firewalls, and F5 Load-balancers. Basic scripting skills in any UNIX shell and Perl with the ability to provide

requirements for task automation, resource monitoring and performancemonitoring.

Extensive troubleshooting and performance monitoring skills. Hands-on experience with production hardware life-cycle management. Working knowledge of system hardening best practices, methods and access

control methodologies. Prior experience working within a regulatory compliance framework. A demonstrated passion for excellence.

Knowledge of SAN technologies (FCIP, encryption, fabric design and bestpractices).

Experience/Skills Desired:

Knowledge of Agile Development or Scrum Project Management methodologies.

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Excellent communication skills, both written and verbal.o Strong interpersonal and relationship building skills, conducive to team

development.

Ability to work with geographically dispersed teams.

Knowledge of ITIL Industry practices.

Would you like to apply to this job?

Apply for the SAN Storage Engineer position

Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer.Headhunters and recruitment agencies may not submit resumes/CVs through this Website or directly to managers. Salesforce.com does not accept unsolicited headhunter and

agency resumes. Salesforce.com will not pay fees to any third-party agency or companythat does not have a signed agreement with the Company.

Accessibility If you require accessibility assistance applying for open positions pleasecontact [email protected]

Additional Information

Posted:May 24, 2012

Type:Full-time

Experience:Not Applicable

Functions:Engineering

Industries:Computer Software, Information Technology and Services, Internet

Employer Job ID:a1k700000006AmaAAE

Job ID:3081377

Data Centre Technology Consulting

Accenture- Brisbane, Canberra & Perth Area, Australia (Brisbane Area, Australia)

Job Description

If you join Accenture you can make great ideas happen for some of the world's mostdynamic companies. With broad global resources and deep technical know-how, we

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collaborate with clients to cultivate ideas and deliver results. Choose a career atAccenture and enjoy an innovative environment where challenging and interesting workis part of daily life.

Accenture's Consulting workforce is involved in business consulting, process designwork and the application of technologies to business. A career in Consulting is varied andstimulating because each project presents a new challenge and will give you exposure tonew clients, business issues, technologies and people. We need people who are able tochallenge conventional thought, offer unique perspectives and conceive more innovativesolutions for our clients.

Working as a consultant with Accenture, you will build core business, technology and

industry expertise helping to deliver world-class business and technology solutions thatenable clients to become high performance businesses. Consultants must beprofessionals who have an interest in how business processes work and interact. Inaddition, consultants need to apply their skills in project and programme managementwhile exhibiting leadership in process re-engineering and implementation of process,technology, and organisational change. Finally, consultants also need to have a workingknowledge of the industry and/or the functional areas they serve.

The Consulting workforce is made up of three groups: Management Consulting, Systems

Integration Consulting and Technology Consulting. This consulting group structureprovides outstanding opportunities to develop highly specialised skills that will help youadvance your career.

Job Description:

Technology Consulting professionals are responsible for delivering technology

innovation and providing guidance and leading practice to our clients across security,infrastructure and IT strategy.

Data Centre Technologyprofessionals develop and deliver strategies and solutions forhosting the computer systems and communications equipment this includes server

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infrastructure, databases and storage devices that handle the data necessary for enterpriseoperations.

Key responsibilities may include:

Driving, supervising and reviewing infrastructure diagnosis and assessmentactivities

Identifying opportunities for technology-related improvement based onbenchmark data and doing high-level cost benefit analysis

Developing a high level infrastructure design which supports a robust technologysolution, taking into account the user requirements, technical requirements, etc.

Driving technology and infrastructure design activities Reviewing and supervising infrastructure design components Driving and managing infrastructure build, test and deployment activities

Managing infrastructure related projects

Desired Skills & Experience

Technical Skill Requirements

Bachelor's degree and prior relevant business experience. Data Centre operations experience Virtualisation technology experience, especially VMWare Experience with storage technologies in particular EMC and NetApp Experience designing server & storage solutions

Ability to articulate development, operational and technical issues to bothtechnical and non-technical audiences

Ability to express complex technical concepts, issues and ideas into variousmedia; proposals, white papers, presentations and architecture designs

Ability to meet travel requirements, when applicable.

Professional Skill Requirements

Proven success in contributing to a team-oriented environment Proven ability to work creatively and analytically in a problem-solving

environment

Desire to work in an information systems environment with a focus on ITinfrastructure Excellent leadership, communication (written and oral) and interpersonal skills Ability to manage

All of our consulting professionals receive comprehensive training covering businessacumen, technical and professional skills development. You'll also have opportunities tohone your functional skills and expertise in an area of specialization. We offer a variety

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of formal and informal training programs at every level to help you acquire and buildspecialized skills faster. Learning takes place both on the job and through formal trainingconducted online, in the classroom, or in collaboration with teammates. The sheer varietyof work we do, and the experience it offers, provide an unbeatable platform from whichto build a career.

Company Description

Accenture is a global management consulting, technology services and outsourcingcompany, with more than 246,000 people serving clients in more than 120 countries.Combining unparalleled experience, comprehensive capabilities across all industries andbusiness functions, and extensive research on the worlds most successful companies,Accenture collaborates with clients to help them become high-performance businessesand governments. The company generated net revenues of US$25.5 billion for the fiscalyear ended Aug. 31, 2011. Its home page is www.accenture.com.

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PrimeStaff Group was established in 1994 with the sole objective of providing quality servicesin recruitment and human resource management and development. It is aimed at giving employers an alternateavenue by which quality staff may be better secured and that candidates in search of better opportunities similarly,have a greater chance of succeeding through the broad contacts and value add that we could bring to the parties

Storage System EngineerCentral

Responsibilities:

Provide full support in storage installation and implementation for storage products.

Other support would include implementation of storage peripherals like san switches etc.

Provide implementation on NetApp storage.

Need to project manage storage implementation which are under take by others vendor.

Ensure that all project timeline is adhered and customer's satisfaction is met.

Requirements:

At least a Diploma in Engineering discipline with minimum 3 years of working experience onstorages on NetApp / EMC products.

Essential to have implementation, support and pre-sales experience as functional skills.

NetApp NCDA and NCIE certified.

Good OS knowledge of Solaris, Linux, Microsoft and VMWare are essential.

Good knowledge of the technical requirement and able to articulate storage solutions to customersis essential.

Must have storage implementation skill including its peripherals.

Must have strong NetApp platform knowledge.

Must have the abilities to work independently.

Excellent communication skills and and customer service skills.

Self-motivated, good team player, and ability to multi-task.

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SAN Deploy / Sustain Engineer - Pune / Bangalore /Hyderabad

IT Software

Hyderabad / Secunderabad , Pune , Bengaluru / Bangalore

Experience: 5 to 10 yrs CTC: Rs. 8,00,000 - 15,00,000 p.a.

Job Description

StorageOperations SAN Deploy / Sustain EngineerDescriptionand ResponsibilitiesSkills :VMAX ( At least theoretical )DMX-3 & DMX -4 (Mandatory)

SYMCLI - (Mandatory)SRDF - (Mandatory)CISCO CLI - (Mandatory)BROCADE CLI - (Mandatory)Role description:

TheOperations Deploy function is the Primary contact point for storage deployandamendment activities

Thefunction provides 7 day coverage from the 2 shifts running from IndiaOn-siteattendance is required to work 1 of the 2 India ShiftsTherole has customer engagement. BothCustomer teams and GTI teams engage

storage operations deploy teams via Incident ticket, service request tools,email, instantmessaging and telephone.

PrimaryResponsibilities:SANDeploy engineers are responsible for monitoring and completion of all

incomingSAN service request workload to the required SLAsEngineersalso responsible for assigned Sustainactivities which include upgrade and

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maintenance planning and executionCreationand management of required change approval documentation and approvalsAttendanceon change approval meetings and LOB planning sessions as requiredMaintainoperational support and run book documentationExecutionof planned changes, updates to change management records per process.

Managementescalation of changes that have activation of failuresMust have a strong technology background tounderstand change requests and torecommend alternate solutions.ManageKey Relationships

DataCentre Operations and Infrastructure Operations - IOCBusinessAligned support functionsChangeManagement groupsLOBsupport teams, AD Support teamsLevel2 / 3 support personnelOtherGTI support organisations

VendorLevel 1 / 2 support engineers

KeySkills/Selection CriteriaSpecificStorage Administration Expertise:

Typically36 months+ experience in distributed storage environments.3Year+ experience in an associated technology (Server, Networks)Intermediate experience with zoning in a large switchedfabric environment.Intermediate experience configuring EMC DMX and/orIntermediate HDS Lighting

line of products.Intermediate experience deploying storage withcontroller based systems such as

EMC Clariion or HDS Thunder line of products.Intermediate experience installing and configuring hostbus adapters.Intermediate experience installing and configuringmultipathing software (EMC

Powerpath, HPUX Pvlinks, Veritas DMP, HDS DLM)Intermediate knowledge/experience designing anddeploying local/remote mirroring

solutions for backup and disaster recovery.Knowledge of SRDF, Truecopy, Timefinder,and Shadowimage.BusinessSkills:Good understanding of impact and importance of storage services to customers. Sense ofurgency around critical issues.Good positive attitude and helpful approachGood spokenand written EnglishAbility to communicate clear and concise information in support ofteam and firm goals.Timely escalation of critical and/or complex issues as required.

Abilityto solve operational issues with both tactical and long-term solutionsGoodproblem solving and analytical skills

Excellent time management and personal task prioritisationGood planning skills andability to deliver to agreed schedules.

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Ambition Management Solutions

Ambition Management SolutionsA-38, 2nd Floor, Sector 4, Noida 201301

Contact Details: 0120-4676393

IBM SAN / TSM- Administrator & System Engineer.

Best Infosystems

Hyderabad / Secunderabad , Gurgaon , Pune , Chennai , Bengaluru / Bangalore

Experience: 3 to 8 yrs CTC: Best in Industry

Job Description

Storage:-

IBM SAN & TSM

TSM

DESCRIPTION:-

# Responsibilities include providing 24 X 7 offshore/remote support# Audit application backup policies and environments to ensure integrity of backup andrecovery activities# Actively and pre-emptively determine possible faults and causes by the execution ofpre-determined health and operational checks.

# Participate in the recovery of application environments where required.# Ensure integrity of supported environment# Hardware /software fault detection and vendor liaison Liaise with customer accounts asrequired# Analyse and resolve escalated problems within target Candidate must be prepared to

work within a team on a standby rota for 24x7 support of customer systems# Should have desired Operating System Skills#3 + Years of relevant experience Required# Technical Skills# IBM Tivoli Storage Manager Server on Windows & UNIX

# IBM Tivoli Storage Manager for Database (Oracle, DB2, SQL etc)# DRM using Tivoli Storage Manager # Tape Library (Storagetek, IBM) / Tape Drives

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DLT / LTO / 3590 / 9840 *******************************************# Non Technical Skills# Communication Skills# Problem Determination & analysis skills# Excellent team working & Positive Attitude

# Ability to quickly assimilate technical & non-technicalIBN SAN

DESCRIPTION:-

# To provide 3rd level Storage Management services and product support for variousIBM Total Storage Solutions across various accounts. Duties include.# Maintain and Manage various storage solutions.# Provide 3rd level technical support, guidance and direction for products supported.# Analyse and resolve escalated problems.# Ensure integrity of supported environment.

# Actively and pre-emptively determine possible faults and causes by the execution ofpre-determined health and operational checks.# Manage and resolve problems identified by sys admins or monitoring software# Work with change and problem management tools# Hardware /software fault detection and vendor liaison# Liaise with customer accounts as required# Analyse and resolve escalated problems within target.# Investigate, identify and document proposals that will improve applicationrecoverability.# Document and implement changes to technical standards as required.# Change and problem management targets are exceeded# Ensure that customer satisfactory levels are exceeded"# 3+ Years of experience required# Has applied knowledge in the Administration of HP/ Solaris / AIX Unix systems in alarge commercial environments# Has applied knowledge of SAN, and various EMC products - namely Clarion,Symmetrix and DMX.# Provide recommendations to improve the SAN infrastructure, and address/lead criticalissues and root cause analysis# Proven track record in the implementation and execution of documented supportprocesses and can direct others in same.# Has applied knowledge in the administration of windows NT/2000 and Linux systems# Technical Skills# Has exposure to McData Fibre Channel Switches, Brocade Swiitches, Cisco Switches.# Has worked on Navisphere Manager, EMC Symmetrix CLI ( Solutions Enabler ), EMCControl Centre ( ECC ).# Is proficient with viewing Symmetrix configuration data using Solutions Enabler andECC.# Proficient with daily tasks which include lun mapping and masking, setting symmetrixport flags.

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# Has exposure to EMC Timefinder and SRDF environments. Proficient in BCV sync /split processes and RDF1 / RDF2 sync / split.# Has exposure to viewing Clarion and Symmetrix / DMX errors and hardware failures.# Comfortable in opening cases with EMC and driving them to closure.# Has worked on various Volume Management software's like AIX LVM, HP LVM, and

Veritas Volume Manager.# Non Technical Skills# Must have excellent team working skills balanced with ability to work alone and apositive attitude.# Ability to quickly assimilate technical and non-technical information.# Fluency in English is mandatory, both written and verbal.# Desire to obtain formal certification in product set supported.

Communication Skills.

Problem Determination & analysis skills.Excellent team working & Positive Attitude.Ability to quickly assimilate technical & non-technical.Must have excellent team working skills balanced with ability to work alone and apositive attitude.Fluency in English is mandatory, both written and verbal.Desire to obtain formal certification in product set supported.

Best Infosystems

Our top rated Client (Our client is among Indias top three private sector business houseson all major financial parameters) Our Client is a leader in the global and Indian IT spaceand is the world's largest IT services and consulting provider. that recruit high calibre,dedicated professionals to deliver innovative solutions to exceed our clientsexpectations.Our Client is one of India's leading software services players. TheirApplication Management Services Team works with clients to manage their applicationportfolios and optimize on business value, through the delivery of application-related andsystems integration services.

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Storage Engineer

Desired Candidate ProfileEducation:

(UG - Any Graduate - Any Specialization) OR (PG - Any PG Course - AnySpecialization)

We are looking at hiring Storage Engineer with Storage Hardware (like Installation andMaintenance) at IBM in Mumbai. pls find the job description..

To work on IBM Storage portfolio which has Entry

level , Midrange and Enterprise Disk Subsystems High

end Tape Libraries , SAN switches and NAS based

solutions. Will be a field Engg who will work on Level 1problems and assist L2 to solve more complex issues.

Principal Duties and responsibilities

- Installation of storage products.

- Onsite support to customers

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- Work with next level of support for complex problems.

Skills expected.

Around 5years of Industry Experience with around 2 years working on Storage Products.

Strong understanding of storage concepts and storage products.

Must have excellent oral and written presentations skills.

Experience on Unix/Linux is desirable.

# Minimum 16 or more years of education required

# Total 4 to 6 years of work experience required

# Excellent interpersonal, verbal and written communication, analytical and presentationskills are required..

Company ProfileIBM India Pvt. Limitedhttps://jobs3.netmedia1.com/cp/search.jsp?trac=hp_in&jobatiIBM has been present in India since 1992. IBM India's solutions andservices span all major industries including financial services,

healthcare, government, automotive, telecommunications and education, amongothers. As a trusted partner with wide-ranging service capabilities, IBMhelps clients transform and succeed in challenging circumstances.

IBM has been expanding its footprint in India - and has a presence in over200 cities and towns across the country - either directly or through itsstrong business partner network. IBM India has clearly established itselfas one of the leaders in the Indian Information Technology (IT) Industry -and continues to transform itself to align with global markets andgeographies to grow this leadership position. Widely recognised as anemployer of choice, IBM holds numerous awards for its industry-leadingemployment practices and policies.

The diversity and breadth of the entire IBM portfolio of research,consulting, solutions, services, systems and software, uniquelydistinguishes IBM India from other companies in the industry.

To know more about business units at IBM India, click on the About Us link above.

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San Engineer Resume

TitleSan Engineer

Primary SkillsStorage Engineer, San Administrator, Storage Administrator, System Administrator orWindows Server Administrator

LocationUS-TX-Conroe

PostedFeb-07-12

GILBERTO SANCHEZ1665 White Oak CreekConroe, TX 77304(936)-494-3435 home

SUMMARY

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IT professional in the computer industry seeking opportunities as a Storage Engineer, SanAdministrator, Storage Administrator, System Administrator or Windows ServerAdministrator. A strong understanding of computer systems and peripherals withenhanced troubleshooting skills in the hardware and software arena. Troubleshootingexpertise on servers and High Performance Storage System disk arrays. Specialize in

Clariion disk storage arrays. Became a Customer Storage Engineer with EMC throughthe ability to be versatile. Ability to effectively install, maintain, architect and implementDMX4 and Clariion fibre disk arrays in DAS & SAN multi-platform environmentincluding experience with Sun Solaris, HP-UX, NT, Windows 2K, Windows 2K3, Linux,IBM AIX, Arcserve, CommVault, Netbackup 6.0, VMware 3.02 and Veritas . Bilingual.

PROFESSIONAL EXPERIENCEPyramidci/ Terremark aVerizon Company Houston, Texas 08/2011 to presentInternet SW systems Engineer SR_I_Senior Software Systems Engineer-* San /Storage/backup Administrator with the Verizon cloud division Terramark,* Cisco Device manager (DM), Cisco Fabric manager (FM) and ECFM for fibre channel

troubleshooting, Cisco Cli, web tools, fabric watch, fabric manager & device manager,creating zone sets and zoning on Vsan(tm)s, troubleshoot Cisco MDS 9513 seriesdirector fibre channel switches,* HPC 7000 blade* SMC v7.1.2.1 to manage EMC Symmetrix VMAX Array with thin provisioning doingthe lun masking, mapping and storage allocation on the storage pools,* Quantum I Scalar tape library* Using Unisphere to manage Celerra VG8.* Also day to day admin on Netbackup 7.1.02 for the VMware 4.1 environment.

TEKSYSTEMS/ EXXONMOBIL Houston, Texas 07/2010 to 3/2011

* Global San operations-* San Administrator using Cisco cli, Cisco Device manager (DM), Cisco Fabric manager(FM) and ECFM for fibre channel troubleshooting, web tools, fabric watch, fabricmanager & device manager to troubleshoot- Brocade fibre channel switches & CiscoMDS 9500, 9505, 9509, 9513, 9506, 9134, 9216 series director fibre channel switches,McData fibre switches, connectrix MDS switches, Brocade DS4100B, DS-32B, DS-16B,DS-8B* EMC Symmetrix and Clariion Arrays CX4-960, CX3-80, CX700, CX300, CX400.* Did storage administration, storage provisioning, lun creation, lun masking. Supportedover 12 petabytes of Emc storage, 1200 servers and 200 Cisco director fabric switches.* Doing migration using EMC SAN COPY and EMC Mirrorview.* Also used Symm cli , unisphere, navisphere 3.28 for troubleshooting of arrays. (telnet,putty and cli) (Remedy, Excel, lotus notes)

COMSYS/JPMC Houston, Texas 10/2009 to 01/2010* San operations Level 3 for North America* , San Administrator using cli and ECFM for fibre channel troubleshooting, web tools,fabric watch, fabric manager & device manager to troubleshoot-

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* Brocade fibre channel switches 48000 director class,* Cisco MDS 9500 series director fibre channel switches, -* McData fibre switches,* connectrix MDS switches,* EMC HPSS Symmetrix arrays,

* HPSS Clariion Arrays and* Hitachi arrays.* Also used Symm cli , navisphere and Hitachi Hi Command for troubleshooting ofarrays.

El PASO CORPORATION /ECS/IT Personnel Solutions, Inc Houston, Texas 06/2007 to10/2009* San Engineer, San administrator, Storage administrator , System administrator andServer administrator* Day-to-day operations of the Storage Area Network and integration to virtualization.Using remedy ticketing, Excel, outlook, Microsoft word.

* Installation, implementation and migration of Clariion HPSS CX3-80, CX4-960, CX3-40, CX3-20F, CX3-10C and Symmetrix DMX4 into a Storage Area Network. Supported2 petabytes of EMC storage. Performed lun management using navisphere and SMC forstorage provisioning, metaluns, raid groups, storage groups, hypers, and meta(tm)s.* Storage Administrator on HPSS Symmetrix DMX4 using SMC (SymmetrixManagement Console) and ECC (Emc Control Center) for storage provisioning.* Installed Powerpath 5.2 and Navipshere 6.26 agent & Navicli, Navisphere UI, collectedsp collects, ran Emcgrab on host, analyzed heat reports against the Emc Support Matrix.* Migration of Windows 2k and Windows 2k3 servers into the fabric.* SAN Administrator on Brocade fibre channnel Silkworm switches Director class48000, Brocade 7600, Silkworm 3900, HP brocade switches and Hp StorageWorks 2/16.Performed fibre channel administration by creating alias zoning and port zoning onbrocade fabric using web tools and fabric manager to configure & troubleshoot 2000fabric ports. Collected the logs on the switches. (telnet, putty, winscp and cli) ConfiguredSan devices with dual path on dual fabrics for redundancy. Installed fibre cables frompatch panels to switches and servers.* Server builds on Dell PowerEdge 6850, PE 6650, PE2950, PE1950,* Install and configure Blade M1000e, MD1000 disk array,* Proliant DL380, Proliant 850, Proliant DL360, Proliant DL580, Proliant DL380,Proliant DL760, Proliant DL8500R,* Storage Administrator on HP EVA 5000, HP EMA(tm)s array(tm)s using StorageworksCommand View,* Storage Administrator StorageTekL700E,* Storage Administrator on Hitachi TagmaStore WSM100 array using Hitachi HiCommand* Server Administrator on IBM X 3650, IBM X 3950, IBM X 445, IBM X 366,IBMX346, IBM X345, IBM X 336,* Storage administrator on IBM DS4800, IBM DS4500 using DS4000 storage manager* Install PERC 5/E Raid controller, PERC 5/I Raid controller,

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* Install and upgrade HBA drivers and firmware on emulex 1050e, 11000, 1150e, QlogicQLA2460-E, QLA2462-( 2gig and 4 gig HBA(tm)s) Using the Emulex utilities (HBAanywhere and Qlogic San surfer).* Upgraded of OS Windows 2k, Windows 2k3 sp1, Windows 2k3 enterprise& standardsp1 & sp2 & Windows 2k clusters,

* Supported Netbackup 5.0* Administrator on EMC RECOVERPOINT 3.0* Daily monitoring of San* Allocated luns and RAID groups as needed, presented storage to VMware 3.02 host andwindows 2k3 hosts* Databases supported Oracle & SQL,* Storage Administrator on Clariion CX4-960 using Navisphere 6.24, 6.26, 6.29* Windows server builds (Windows 2k3)* Remote Administration of DR sites* Relocated Data Center

OFFICE OF THE ATTORNEY GENERAL /IBM/CDI Austin, Texas 04/2007 to06/2007* Storage Engineer,* SAN Administrator and Backup Administrator on Xiotech 3D Magnitude Disk Arraywith a Brocade fibre switches,* Compaq Proliant servers ML570 servers,* Dell Power Edge servers,* Scalar 100 tape library,* Cisco MDS 9505 fibre switches &* Netbackup 6.0.

NOVUSCG/Transportation Security Administration Houston, Texas 06/2006 to 02/2007SOLUTIONS ENGINEER* Installation and implementation of Clariion CX3-80 into a Storage Area Network.* Emc Control Center, Symm cli, Navipshere 22.2, snapview/snapshot, snapview/clones(BCV), mirrowview, Sancopy, Metaluns.

DELL INC. Austin, Texas 02/2004 to 06/2006STORAGE SUPPORT ANALYST* Tech Support on NAS PowerVault, SAN/EMC PowerVault (Clarrion CX3-20, CX3-40, CX3-80, CX200,CX300,CX400,CX500,CX600,CX700, AX100, AX100i),troubleshooting all issues from the San to the arrays. Such as connectivity and driversissues.* Tape Libraries PowerVaults PV122(quantum), PV124, PV128(HP), PV132(ADIC),PV136T(ADIC), PV160(ADIC) , troubleshooting tape library issues from the drives,robot, tape, and drivers issues.* Brocade silkworm switches(48000, 2400, 3200,3250, 2800, 3800, 3850, 4100, 3900),* McData Sphereon switches(10000, 6140, 4700, 3016, 4500,4400, 3216, 3032, 3232,Intrepid 6064,

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* Adaptec scsi contollers, Hba(tm)s (Qlogic, Emulex), Navisphere 22.2, Powerpath,Emulex HBA anywhere , Qlogic Sansurfer, Qlogic Sansurfer, Windows 2k, Windows2K3, Arcserve, Legato, CommVault, Netbackup 5.0 and Veritas backup exex 8.5, 8.6,9.1, 10d., Also trained junior support Analyst.

EMC CORPORATION Houston, Texas 08/1999 to 11/2002CUSTOMER ENGINEER* Installed- EMC Symmetrix Disk Array, EDM Tape Array (ATL P2000) and ClariionFibre Disk Array.* Maintained- Symmetrix Disk Array, Celerra File Server, EDM Tape Array and ClariionFibre Disk Array. Troubleshooting hardware issues.* Storage Engineer, supported- Symmetrix Disk Array, EDM Tape Array and ClariionFibre Disk Array.* Implemented- Clariion Fibre Disk Array and architect into DAS + SAN Multi-Platforms Environments (FC5300, FC5400, FC5500, FC4500, FC4700-2, Brocade

Switches).* Software- Navisphere Manager 6.0 Web base , Navisphere Agent Host/cli, Sp agent,Navisphere Analyzer, Navisphere Event Monitor, Drivers, ATF(AutomaticTransferFailover), Mirrorview, Snapview, Win2k, Access Logix, Clar/alert, MS-DOS, FTP, VIEditor, IBM AIX , HP-UX, and Sun Solaris.* Participated in post-sales presentations.* Hardware upgrades- disk, storage processors, memory, HBA(tm)s.* Software upgrades-Firmware(NDU), drivers, HBA(tm)s (JNI, Emulex, Qlogic).

DATA GENERAL CORP a Division of EMC Houston, Texas 02/1980 to 08/1999STORAGE SPECIALISTS* Storage and Implementation Specialist on Clariion Disk ArraysACCOUNT ENGINEER/ SENIOR SYSTEM FIELD ENGINEER Houston,Texas* Installed, supported and maintained Tape Storage Arrays(Data General, Breezehill, andADIC(Scalar))* Installed, supported and maintained Data General Corp. proprietary Systems MV,Eclipse, Nova, MicroNova (Mini-Computers ) and open systems servers Aviion Numamodels(Unix + Intel)* Installed and supported LAN/WAN equipment such as ethernet networks, token ringnetworks, Lans, Wans,* Installed and supported Exide Uninterruptible Power Supplies 6/12/18 KVA* Software upgrades- firmware, drivers (HBA)* Installed, supported and maintained DGUX, IBM AIX, Sun Solaris, Hp-UX,

Accomplishments* Installed, maintained, calibrated and repaired computer equipment.* Maintained a customer base of 50 System accounts.* Performed as field support specialist for the southwest region (Texas and Louisiana).* Team Leader and mentor to junior engineers on mini-computers which reduced trainingcost.

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* Proficient in the use of hand tools such as Digital MultiMeters and Oscilloscopes.* Proficient in diagnosising and trouble shooting computer systems.* Delivered 90% customer satisfaction.* Read /Interpret Schematics* Mechanical & Electronic Aptitude

EDUCATIONAccounting & Management University of Houston Houston, TexasAccounting Pan American University Edinburg, TexasAssociate Degree in Devry Institute of Technology Dallas, TexasElectronic Engineering Technology

CERTIFICATIONSMCSE 2000 in progress, CCNA in progress, 3Com Wizard, ADIC Cert, EMC ProvenProfessional Storage Administrator Clariion Solutions Specialist Cert, EMC ProvenProfessional Associate Cert.

Security Clearance

Senior SAN Storage Engineer Resume

Title

Senior SAN Storage Engineer

Primary Skills

EMC DMX3, EMC DMX4, EMC CX3-80, IBM 2107 Shark, IBM DS4800, IBMDS8100, IBM DS8300, Hitachi USP-V

Location

US-OR-Portland

Posted

Mar-20-11

RESUME DETAILS

Results driven Storage Management professional, seeking a challenging positionmanaging both SAN and Storage infrastructure. With over 20 years working at thecorporate level, I have been able to succeed where others have failed. This was due to myability of knowing how to work with people to create efficiencies that cut costs while stillworking to achieve a best practice outcome. Simply, on time project management frombeginning to end.?

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SUMMARY OF QUALIFICATIONSMore than 20 years experience in the Healthcare industry, including 10 years of storageexperienceManage and maintain large multi-state core edge SAN designs utilizing enterprisemonitoring tools

Work closely with all levels of management to support storage and SAN infrastructureProficient with all McData, Brocade, and EMC Control Center, IBM monitoring toolsManage vendor relationships with a focus on communicating exact expectations for alltask related project work

?PLATFORMS AND TOOLSStorage Arrays: EMC DMX3, EMC DMX4, EMC CX3-80, IBM 2107 Shark, IBMDS4800, IBM DS8100, IBM DS8300, Hitachi USP-VSAN Switches: McData 4500, McData 4700, McData 6064, McData 6140, Brocade48000, Brocade 5300, Brocade 5100, Brocade DCX Director Class 8GB 384 Port SAN

Switches, CISCO 9513 Director Class SAN SwitchesSoftware: IBM Total Productivity Center 4.1 Brocade DCFM 103.X, EFCM 9.7.4, EMCControl Center 6.0, Network Appliance San Screen 5.0, IBM San Volume Controller 5.1,EMC Solutions Enabler 7.0, IBM DSCLI 2.5, NetApp ONTAP 7.3, Hi-Command DeviceManager, HDS Storage Navigator, CISCO Fabric / Device Manager, EMC NavisphereOperating Systems: AIX 5.3, IBM VIO, NetApp ONTAP 7.3, VMware, Windows 2003,Solaris 10, Linux

?PROFESSIONAL EXPERIENCE

SENIOR SYSTEMS ENGINEER - Level 8 November 2010 - Feb. 2011Griffith University - Nathan Brisbane, Australia

Worked with university Storage Group and stakeholders to manage and maintain storageand SAN at Nathan and Gold Coast campuses.

Monitored and maintained Hitachi Storage platforms to include 9990v USPV, 9985,9980, AMS2500.Monitored all SAN connectivity of CISCO 9513's, 9909's using Cisco Fabric Manager,and Cisco Device manager.Configured SAN switch ports for new connections when new servers were brought onlineusing Cisco Device manager.Allocated and configured storage on an ongoing basis when requirements were approvedthrough change managementWorked within a ITIL change process to ensure consistent methodology across all servicegroupsWorked with field service engineers to replace failed hardware as needed.

SENIOR NETWORK STORAGE ENGINEER May 2010 - July 2010

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Advanced Systems Group Portland, Oregon

Hired to help engineer, manage, and execute on the migration of 4 SAN director classswitches for Portland General Electric. Portland General Electric is a large and highlyrespected power utility company serving over 900,000 customers in the Pacific

Northwest.

Created assessment of all applications, servers, and storage processes to properlyunderstand data requirements and processing streams.Gathered configuration information from all UNIX and Windows servers, both physicaland virtual, to better understand any compatibility issues that might become problemareas of concern.Gathered all configuration information from all tier 1 and 2 storage arrays to betterunderstand compatibility issues.

PROFESSIONAL EXPERIENCE

Organized all outcome data to properly address and correct all incompatibility problemsas it relates to connectivity to new Brocade DCX-B 10GB SAN switches using 6.3.1dfirmware.Built and installed 3 new application support servers to update EMC CMDCE 10.3.4SAN management software.Brought together 3 administration groups to work on understanding and updating allserver OS software across the entire enterprise to better align with new switchconnectivity.Executed on a 2 phase cutover for moving all SAN, SERVER, and Storageconfigurations to new high speed director class switches.Completely mapped out server, ISL, and storage connections across dual fabrics, asics,and blades to optimize throughput and eliminate any single point of failures.Setup and configured all monitoring, zoning, and performance criteria into EMC ControlCenter 6.1 using Brocade SMI-S servicing agents.

SENIOR STORAGE ADMINISTRATOR October 2002 -- December 2009The Regence Group Portland, Oregon

The Regence Group is one of the largest health insurance companies in the westernUnited States. Recognized as a leader in the health care insurance industry, and carriesone of the most respected Blue Cross Blue Shield brand names.

Manage, maintain, and support 1 PB of storage covering IBM, EMC and Hitachi tier 1storage arrays across three western states.Manage, maintain, and support a 2200 port Storage Area Network using Brocade, Cisco,and McData director class SAN switches across three western states.

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Manage and maintain enterprise wide vendor support through a constant focus onproductive relationship management, "electronic phone home", and smart proactivedevice configurations.Configure and manage a virtual storage environment utilizing IBM SVC with over 400+hosts utilizing 600+ TB of storage on highly redundant SVC clusters.

Facilitated enterprise wide code leveling across all SAN switches, arrays, and SVCcomplexes.Managed and maintained NetApp V-Filers at multiple sites.

SENIOR SYSTEMS ARCHITECT July 2000 -- October 2002Hollywood Entertainment, Corporate Headquarters Portland, OregonHollywood Entertainment was a known leader in the video / gaming industry located inover 15,000 locations across the United States.

Engineered formal data flow design that reduced nightly processing by 3.5 hours throughprocess multithreading and workload leveling.

Managed a SAN / Storage project that put all server systems on faster storage thatresulted in an overall cost savings of 100k, and cut monthly support costs by 1/3.Responsible for vendor management while also putting all systems on a consistent SLAwhich helped streamline support resources while cutting costs and increasing uptime.

SENIOR SYSTEMS ADMINISTRATOR August 1997 -- July 2000Fred Meyer, Corporate Headquarters Portland, OregonFred Meyer is a well known and very highly respected retailer in the western UnitedStates serving 400+ stores

Worked directly with store systems to rollout application enhancements, hardwareupgrades, or service related coordination tasks.Created and maintained gold image testing, configuration, and eventual automated rolloutto 400+ stores.Directly responsible for new store builds, revision management, and wireless inventoryof all applications and operating systems.Created gold build that contained 38 different retail applications to run on a single server.Directly responsible for all system links to all point of sale systems and electronicdevices.Worked on all technical levels to convert each store from token ring network to Ethernetonly network.Developed process to convert all stores from token ring to ethernet connectivitythroughout the enterprise.

PROFESSIONAL EXPERIENCE

INSTALLATION AND SUPPORT MANAGER March 1992 -- August 1997Providence Hospital Portland, Oregon

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Providence is a very well known and highly respected health care provider through alarge network of hospitals and general practice clinics

Managed two installation and support technical groups that supported both hospital andbusiness office customers across two separate campuses.

Responsible for a 150k budget serving 3000+ customers with direct support service thatmaintain system uptime at 99.3%Worked with multiple business partners to pioneer the electronic medical record. Thiswas a huge cost savings process that allowed faster retrieval and more secure storagesaving clinic space.

?

EDUCATION AND TRAINING

Various course work included business studies involving distress company workshops,

hospital administration in a major metropolitan area, and clinical management systemsfor business promotions. Major thesis on the failing US healthcare system.

Completed many college courses in Business Management and Data ProcessingPrincipals (1988) - City College of Chicago, Chicago Illinois

Various courses included developing a Central Office Business model for a majormedical group practice.

United States Navy Data Process Technician A school (1984) - San Diego California.Graduated top in my class.

Central High School (1977) - Independence, Oregon

Enterprise Storage NetworkingEMC Storage Networking WorkshopMcData Certified Professional -- Accelerated Track (CPAT)Red Hat Certified EngineerIntermediate SAN Boot CampAdvanced SAN Boot CampImplementing and Engineering Storage NetworksNetApp Data ONTAP Fundamentals

Storage Engineering and FundamentalsSymmetrix Performance WorkshopEMC ControlCenter 5 workshopEMC ControlCenter 6 Advanced FundamentalsSAN Volume Controller (SVC) Engineering, Planning, and ImplementationStorage Virtualization and Management Engineering WorkshopBuilding and Managing Storage Area Networks

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Storage Distance Replication Techniques

United States NavyWorked with Naval Ocean Systems Center to develop a Spatial Data ManagementSystem used for tracking all types of warfare combatants

Managed and maintained the only Computer Research and Development division onboard the nuclear aircraft carrier USS Carl Vinson CVN-70Obtained SECERT Clearance working with intelligence tracking and positioning data inthe theater of combat operations, Indian Ocean, Battle Group Charlie

Objective:

Seeking a challenging and rewarding employment in which I can utilize andimprove my Unix, high availability, network, and security expertise in anenvironment that encourages technical innovation and initiative.

Working history:

Ericsson (www.ericsson.com)

Senior UNIX and Storage Engineer,

Frankfurt/Main, Germany

November 2008 Till now

About company: Ericsson is a leading billing and customer care solution provider formobile telecommunications. Due to we support everything mentality, Ericsson has big environment composed of 150+ servers with all flavors of UNIX systems, as wellas more than 200 terabytes of data inside of storage area network.

Administration of UNIX infrastructure composed of Linux, AIX, HP-UX, Solarisand Tru64 servers.

Transformation of naming service infrastructure from NIS to LDAP usingFreeIPA (Red Hat Directory Server + Kerberos + SLAPI-NIS)

Administration of NetApp NAS cluster. Full management of SAN environment composed of IBM DS4000 storage

subsystems and 4 node IBM SAN Volume Controler cluster. SAN has more than200 terabytes of data.

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Management of IBM Tivoli Storage Manager (TSM) backup server. Management of Brocade SAN switches in dual fabric configuration. Designed and deployed auto-installation system for new SuSE Linux servers.

Installation time reduced from 1-2 days to 20 minutes. Automation of backup procedures for various appliances (IBM SVC, Brocade

SAN switches, etc). Administration of monitoring infrastructure consisting of Nagios server with

Centreon as web interface for configuration and display of performance data.

Major achievements: Design and implementation of new service monitoringinfrastructure, integrating Centreon into existing Nagios infrastructure. Integrationrequired more than 2000 lines of code in Centreon to be changed. Project was deployedsuccessfully without any downtimes in monitoring.

IBM (www.ibm.com)

UNIX Systems Administrator, L3

Brno, Czech Republic

November 2006 November 2008

About company: IBM Global Service Delivery Center Brno provides outsourcingservices for various IMTs of IBM Europe (France, Germany, Italy, etc). With more than2500 people currently employed it is the single biggest GSDC outside of USA.Workingin a subteam of 5 members, responsible for more than 500 servers with various versionsof UNIX Operating System IBM AIX, HP-UX, SUN Solaris and Red Hat Linux.

Working in a subteam of 5 members, responsible for more than 500 servers with

various versions of UNIX Operating System IBM AIX, HP-UX, SUN Solarisand Red Hat Linux. Besides System Administrator role, acting also as a Focal Point for my subteam

main contact point for all communication and escalations. Operating system and hardware support for 300+ servers belonging to multiple

French customers including such companies as Honeywell, FNAC, Merial,BNPP, REXEL and ABN AMRO.

Operating system and hardware support for 250+ IBM AIX infrastructure servers. Management of 6 p570 systems with dual building and dual VIO per building

architecture. Management of two DS4300 storage systems.

Transformation of environment into centralized managed environment with a setof scripts writen in Python programming language and MySQL database as abackend. Database includes all information about the servers, including theconnection procedure, which opens possibility of automatic login on a serverlocated behind two or more gateways, thus simplifying connection procedures.

Building web based team portal with inventory information of servers in teamsscope, backup reporting and performance/capacity planning data. Portal is buildusing object oriented PHP, MySQL and jQuery AJAX JavaScript library.

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Preparation and execution of server patching and upgrade on more than 200servers including HP-UX, AIX, Solaris and Red Hat Linux servers. Serversincluded AIX HACMP and HP-UX MC/ServiceGuard clusters.

Resolving tickets escalated by lower levels of support. File system management on various platforms. LVM configuration and

maintenance. Development of Perl and Shell scripts for automation of daily tasks. Troubleshooting of hardware and software problems. Creating documentation and roadmaps describing complex operations for new

and less experienced members of the team. Interviewing new job candidates.

Major achievements: In January 2008, while I was working for IBM GSDC, I waspresented with a reward of being the most valuable member of the team for year2007. Reward was based on technical skills as much as for leadership, opennessand willingness to share the knowledge in the team. Having in mind that the team

had 30+ members at the time and that it was my first year in the team, giveseven bigger significance to the reward.

EUnet ISP (www.eunet.rs)

Linux Systems Engineer,

Belgrade, Serbia

August 2004 October 2006

About company: Founded in 1995, EUnet is first Serbian Internet Service Provider. Atthe same time, with more than 100.000 active users, it is the biggest ISP in Serbia. Being

a technological leader, EUnet is a synonym in Serbia for both innovation and high-qualityservice.

Built system for automated and on demand security scanning of client networks,using Nessus, PHP and MySQL.

Part of the Sybase->Oracle billing migration team. My responsibilities wereserver installation, system support, close work and cooperation with developmentteam and design and implementation of custom patch for PHP interpreter in orderfor billing application to work correctly.

Design and implementation of high availability and reliability solutions forcompanys critical e-commerce services (solutions included PostgreSQL

replication and custom backup solution). Remote administration of EUnet servers located in London, UK. Installation and maintenance of dedicated servers which included development of

simple control panel for web administration of e-mail accounts (Postfix + SASL +MySQL + CourierPOP3) and apache VHosts.

Consulting and remote administration of Bosnia Telecom (www.teol.net) Solarisservers.

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Development of custom PERL scripts for Apache benchmark of dynamicallydefined VHosts.

Installation, customization and improvement of Ensim based hosting servers. DNS administration. MySQL tuning.

Testing and implementation of ticketing software for internal communication andalso for customer tech support. Testing and implementation of software for internal webmail. Tech support for advanced hosting customers.

Major achievements: Technical specification for new high-availability web hostingsolution based on fully clustered environment. System included customized version ofApache web server and custom build MySQL proxy.

VeratNet ISP (www.verat.net)

Linux Systems Administrator,

Belgrade, Serbia

August 2002 July 2004

About company: VeratNet was the first Internet Service Provider in Serbia to offerInternet for reasonable prices. Today, VeratNet is one of the three biggest ISPs in Serbiaand biggest web hosting provider.

Design and implementation of new hosting service that promote centralmanagement for Apache configuration, DNS records and Mail service.

Conduct translation of production DNS, and Sendmail customer configurations

from united Dialup, Corporate and Hosting service to newly developed hostingplatform, with zero down time. Development of custom billing scripts. DNS, mail and MySQL administration. Development of custom server status monitoring tool using RRD and MRTG. Training of tech support officers. Tech support for advanced hosting customers.

Major achievements: Planing and execution of transition from old mutalized DNS andmail system to new hosting-only DNS and mail servers.

Technical Trainings

BSCS iX Release 2: Overview IBM Tivoli Storage Manager (TSM): Implementation and Administration IBM SAN Volume Controller (SVC): Planning and Implementation System p LPAR and Virtualization II: Implementing Advanced Configurations IBM DS4000: Administration and Monitoring HACMP System Administration II: Administration and Problem Determination

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HACMP System Administration I: Planning and Implementation AIX 5L System Administration II: Problem Determination

Soft Skills Trainings

Customer Satisfaction and Problem Determination Presentation Skills

Skills and abilities

Operating Systems Linux, Solaris, HP-UX, AIX, Windows Services Almost all important ISP services HTTP, DNS, SMTP, POP3,

IMAP, FTP, SSH, NFS, Samba, SNMP Databases MySQL, PostgreSQL Programming Languages Python, PHP, Perl, Shell scripting Languages Serbian (native), English (written and spoken), German (beginner)

Interests

Photography, mountaineering, trekking, travel.

Senior Operations, IBM Pvt. Ltd

India

Worked from 2011 to 2012

Brief summary :

An incisive, result driven professional with over 4 years of experience inOperations Management and IT infrastructure Management. Currentlyassociated with IBM India Pvt. Ltd as Senior Operations Professional.Resourceful at maintaining business relationship with clients to achievequality product and service norms by resolving their service related criticalissues. Skilful at training and motivating workforce to enhance efficienciesand assisting them to deliver quality services to clients. Excellentcommunications skills with problem solving and analytical abilities.

Handling escalations and surveys from clients. IBM India Pvt. Ltd. Senioroperations Professional since Jan 2011 to till date Proficiency Forte:Providing support for HDS, EMC and IBM products like AMS, USP. EMClarion, IBM SVC, DS 5100, DS5300. Collecting and analyzing Storageunit logs, dumps and Get configs. Data Migration and Data Shredding.Experienced in managing different NAS, SAN units, Installation of Storageinfrastructure management software. Experienced in Zonening creation andmapping Experienced in LUN Management - Creating, formatting and

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mapping to target.

IBM Pvt. Ltd.

India


Brief summary :

IBM India Pvt. Ltd. Senior operations Professional since Jan 2011 to till dateProficiency Forte: Providing support for HDS, EMC and IBM products like

AMS, USP. EM Clarion, IBM SVC, DS series, LSI SVM, XIV, SUN Storage.Collecting and analyzing Storage unit logs, dumps and Get configs. DataMigration and Data Shredding. Experienced in managing different NAS,SAN units, Installation of Storage infrastructure management software.Providing Architect services like recommendation of Storage devicesneeded and Storage device expansion. Experience in Virtualization ( wellconversed with concepts of thick and thin provisioning) Experienced inZonening creation and mapping Experienced in LUN Management -Creating, formatting and mapping to target. SAN Management Tools -Storage Navigator Modular2, LSI SVM, Device Manager. Monitoring Hi-track generated SIMs for all HDS Products and liaising with field agents forreplacing hardware components. Participated extensively in knowledgetransfer in the transitioning phase of the process. Assisted the design teamwith developing SOPs and SOWs. Storage configuration, monitoring andanalyzing event, alert logs and taking appropriate actions, trouble shootingskills in storage environment and problem solving.

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Current :

Senior Operations Professional- SAN, IBM India Pvt. Ltd.

IT Products

Working from 2011

Brief summary :

P An incisive, result driven professional with over 4

years of experience in Operations Management and IT

infrastructure Management.

P Currently associated with IBM India Pvt. Ltd as

Senior Operations Professional.

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P Resourceful at maintaining business relationship

with clients to achieve quality product and service

norms by resolving their service related critical issues.

P Skilful at training & motivating workforce to

enhance efficiencies & assisting them to deliver quality

services to clients.

P Excellent communications skills with problem solving

and analytical abilities.

P Handling escalations and surveys from clients.

Current :

Senior Operations Professional- SAN, IBM India Pvt. Ltd.

IT Products

Working from 2011

Brief summary :

P An incisive, result driven professional with over 4

years of experience in Operations Management and IT

infrastructure Management.

P Currently associated with IBM India Pvt. Ltd asSenior Operations Professional.

P Resourceful at maintaining business relationship

with clients to achieve quality product and service

norms by resolving their service related critical issues.

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P Skilful at training & motivating workforce to

enhance efficiencies & assisting them to deliver quality

services to clients.

P Excellent communications skills with problem solving

and analytical abilities.

P Handling escalations and surveys from clients.

Previous :

Senior Operations, IBM Pvt. Ltd

India


Brief summary :

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An incisive, result driven professional with over 4 years ofexperience in Operations Management and IT infrastructureManagement. Currently associated with IBM India Pvt. Ltdas Senior Operations Professional. Resourceful atmaintaining business relationship with clients to achievequality product and service norms by resolving their servicerelated critical issues. Skilful at training and motivatingworkforce to enhance efficiencies and assisting them todeliver quality services to clients. Excellentcommunications skills with problem solving and analyticalabilities. Handling escalations and surveys from clients.IBM India Pvt. Ltd. Senior operations Professional since Jan2011 to till date Proficiency Forte: Providing support forHDS, EMC and IBM products like AMS, USP. EM Clarion,

IBM SVC, DS 5100, DS5300. Collecting and analyzingStorage unit logs, dumps and Get configs. Data Migrationand Data Shredding. Experienced in managing differentNAS, SAN units, Installation of Storage infrastructuremanagement software. Experienced in Zonening creationand mapping Experienced in LUN Management - Creating,formatting and mapping to target.

Previous :

IBM Pvt. Ltd.

India


Brief summary :

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IBM India Pvt. Ltd. Senior operations Professional since Jan2011 to till date Proficiency Forte: Providing support forHDS, EMC and IBM products like AMS, USP. EM Clarion,IBM SVC, DS series, LSI SVM, XIV, SUN Storage. Collectingand analyzing Storage unit logs, dumps and Get configs.Data Migration and Data Shredding. Experienced inmanaging different NAS, SAN units, Installation of Storageinfrastructure management software. Providing Architectservices like recommendation of Storage devices neededand Storage device expansion. Experience in Virtualization (well conversed with concepts of thick and thin

provisioning) Experienced in Zonening creation andmapping Experienced in LUN Management - Creating,formatting and mapping to target. SAN Management Tools -

Storage Navigator Modular2, LSI SVM, Device Manager.Monitoring Hi-track generated SIMs for all HDS Productsand liaising with field agents for replacing hardwarecomponents. Participated extensively in knowledge transferin the transitioning phase of the process. Assisted thedesign team with developing SOPs and SOWs. Storageconfiguration, monitoring and analyzing event, alert logsand taking appropriate actions, trouble shooting skills instorage environment and problem solving.

Previous :

IBM Pvt. Ltd.

India


Brief summary :

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IBM India Pvt. Ltd. Senior operations Professional since Jan2011 to till date Proficiency Forte: Providing support forHDS, EMC and IBM products like AMS, USP. EM Clarion,IBM SVC, DS 5100, DS5300. Collecting and analyzingStorage unit logs, dumps and Get configs. Data Migrationand Data Shredding. Experienced in managing differentNAS, SAN units, Installation of Storage infrastructuremanagement software. Experienced in Zonening creationand mapping Experienced in LUN Management - Creating,formatting and mapping to target. SAN Management Tools -Storage Navigator Modular2, LSI SVM, Device Manager.Monitoring Hi-track generated SIMs for all HDS Productsand liaising with field agents for replacing hardwarecomponents. Participated extensively in knowledge transfer

in the transitioning phase of the process. Assisted thedesign team with developing SOPs and SOWs. Storageconfiguration, monitoring and analyzing event, alert logsand taking appropriate actions, trouble shooting skills instorage environment and problem solving.

Previous :

IBM Pvt. Ltd.

India


Brief summary :

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IBM India Pvt. Ltd. Senior operations Professional since Jan2011 to till date Proficiency Forte: Providing support forHDS,IBM products like AMS, USP, VSP IBM SVC, DS series,LSI SVM, XIV. Collecting and analyzing Storage unit logs,dumps and Get configs. Data Migration and Data Shredding.Experienced in managing different NAS, SAN units,Installation of Storage infrastructure management software.Providing Architect services like recommendation ofStorage devices needed and Storage device expansion.Experience in Virtualization ( well conversed with conceptsof thick and thin provisioning) Experienced in Zoneningcreation and mapping Experienced in LUN Management -Creating, formatting and mapping to target. SANManagement Tools - Storage Navigator Modular2, LSI SVM,

Device Manager. Monitoring Hi-track generated SIMs for allHDS Products and liaising with field agents for replacinghardware components. Participated extensively inknowledge transfer in the transitioning phase of the

process. Assisted the design team with developing SOPsand SOWs. Storage configuration, monitoring and analyzingevent, alert logs and taking appropriate actions, troubleshooting skills in storage environment and problem solving.

Previous :

Storage Engineer, Patni Computer Systems Ltd.

IT Products


Brief summary :

Operations

P Explaining the service standards and work plan to

the associates for deriving the best performance from

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them for excelling business targets & service delivery

metrics.

P Conceiving/implementing short/long-term plans for

achievement of process objectives/company objectives.

P Framing the work direction and plans for the

associates after thorough assessment of their

capabilities.

P Handling activities related to rostering, schedule

adherence and leave planning for the employees.

Client Servicing

P Prompt resolution of escalated client concerns and disputes as per service qualitystandards,

P Ensuring minimum turnaround time for resolving customer complaints, andmaintaining high customer satisfaction levels.

P Identifying causes for dissatisfaction among customers & taking steps to over come thesame.

Previous :

Computer Systems Ltd. Analyst, Patni Computer Systems Ltd.


Brief summary :

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SAN Management Tools - Storage Navigator Modular2, LSI SVM,Device Manager. Monitoring Hi-track generated SIMs for allHDS Products and liaising with field agents for replacinghardware components. Participated extensively inknowledge transfer in the transitioning phase of the

process. Assisted the design team with developing SOPsand SOWs. Storage configuration, monitoring and analyzingevent, alert logs and taking appropriate actions, troubleshooting skills in storage environment and problem solving.Patni Computer Systems - ( Aug 2009 - July 2010) PatniComputer Systems Ltd. Analyst since Jul 2009 to till date(Hitachi Data Systems) Proficiency Forte: Providing supportto Enterprise Customers on the Hitachi (HDS) SAN devicesProviding support for HDS and EMC products like AMS

2100,2300,2500. Collecting and analyzing simple trace,dumps and Getconfigs. Data Migration and Data Shredding.Experienced in managing Hitachi Storage systems namely

AMS and HSMS Installation of Hitachi Data Systems Hi-trackSoftware. Experienced in HDS SAN Zone creation andmapping Experienced in Native Hitachi Storage AdminSoftware namely: Hitachi Storage Navigator Modular2, HDSShadow Image, HDS Snapshot (Replication), LUN Manager,Hitachi Dynamic Link Manager (HDLM). LUN Management -Creating, formatting and mapping to target. Extensiveknowledge on Hitachi ISCSI and Fiber Channel array

Previous :



Brief summary :

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Patni Computer Systems - ( Aug 2009 - July 2010) PatniComputer Systems Ltd. Analyst since Jul 2009 to till date(Hitachi Data Systems) Proficiency Forte: Providing supportto Enterprise Customers on the Hitachi (HDS) SAN devicesProviding support for HDS and EMC products like AMS2100,2300,2500. Collecting and analyzing simple trace,dumps and Getconfigs. Data Migration and Data Shredding.Experienced in managing Hitachi Storage systems namely

AMS and HSMS Installation of Hitachi Data Systems Hi-trackSoftware. Experienced in HDS SAN Zone creation andmapping Experienced in Native Hitachi Storage AdminSoftware namely: Hitachi Storage Navigator Modular2, HDSShadow Image, HDS Snapshot (Replication), LUN Manager,Hitachi Dynamic Link Manager (HDLM). LUN Management -

Creating, formatting and mapping to target. Extensiveknowledge on Hitachi ISCSI and Fiber Channel array SANManagement Tools - Storage Navigator Modular2Monitoring Client Storage infrastructure through HI Trackmonitor Participated extensively in knowledge transfer inthe transitioning phase of the process. Assisted the designteam with developing SOPs and SOWs. Storageconfiguration, monitoring and analyzing event, alert logsand taking appropriate actions, trouble shooting skills instorage environment and problem solving.

Previous :

Storage Engineer, Patni Computer Systems Ltd.

IT Products


Brief summary :

Operations

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P Explaining the service standards and work plan to

the associates for deriving the best performance from

them for excelling business targets & service delivery

metrics.

P Conceiving/implementing short/long-term plans for

achievement of process objectives/company objectives.

P Framing the work direction and plans for the

associates after thorough assessment of their

capabilities.

P Handling activities related to rostering, scheduleadherence and leave planning for the employees.

Client Servicing

P Prompt resolution of escalated client concerns and disputes as per service qualitystandards,

P Ensuring minimum turnaround time for resolving customer complaints, andmaintaining high customer satisfaction levels.

P Identifying causes for dissatisfaction among customers & taking steps to over come thesame.

Previous :



Brief summary :

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Patni Computer Systems - ( Aug 2009 - July 2010) PatniComputer Systems Ltd. Analyst since Jul 2009 to Aug 2010(Hitachi Data Systems) Proficiency Forte: Providing supportto Enterprise Customers on the Hitachi (HDS) SAN devicesProviding support for HDS and EMC products like AMS2100,2300,2500. Collecting and analyzing simple trace,dumps and Getconfigs. Data Migration and Data Shredding.Experienced in managing Hitachi Storage systems namely



Previous :



Brief summary :

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Patni Computer Systems - ( Aug 2009 - July 2010) PatniComputer Systems Ltd. Analyst since AUG 2009 to JULY2010 (Hitachi Data Systems) Proficiency Forte: Providingsupport to Enterprise Customers on the Hitachi (HDS) SANdevices Providing support for HDS and EMC products like

AMS 2100,2300,2500. Collecting and analyzing simple trace,dumps and Getconfigs. Data Migration and Data Shredding.Experienced in managing Hitachi Storage systems namely



Previous :

N.V Computers


Brief summary :

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( Sept 2007 -Feb 2008) Worked for N.V Computers ProficiencyForte: Job responsibility included troubleshooting ofNetworks and Data Backup. I.T. infrastructure management.Installation of new and old hardware. Installing servers (win2003 advanced server) Troubleshooting of hardware andsoftware.

Previous :

N.V Computers


Brief summary :

( Sept 2007 -Feb 2008) Worked for N.V Computers ProficiencyForte: Job responsibility included troubleshooting ofNetworks and Data Backup. I.T. infrastructure management.Installation of new and old hardware. Installing servers (win

2003 advanced server) Troubleshooting of hardware andsoftware.

Punjab Technical university

MCAIndiaFrom 2006 to 2009Brief summary :

Mansters degree of Computer Application( Complete IT Knowledge)

Punjab Technical university

MCAIndia

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From 2006 to 2009Brief summary :

Mansters degree of Computer Application( Complete

IT Knowledge)SAN Storage Engineer

We are seeking an experienced SAN Storage Administrator/Engineer for an opportunityto work within one of Brisbane's premier enterprise scale technology/infrastructureenvironments. You will be working with an employer of choice, enjoying exposure tolarge scale storage and server infrastructure, interesting and challenging projects, highprofile and mission critical systems, and highly skilled individuals in your team.

You will be responsible for:

Working closely with Systems Architects in developing detailed storageenvironment designs;

Installation and configuration of hardware/software in accordance with designs; Testing of the completed solutions to ensure usability and; Successfully deploying infrastructure whilst working with IT service owners.

To be considered for this role you will have:

Proven experience working as Storage Engineer; Strong experience using SAN; Strong experience administering SAN technologies; ideally EMC and/or HP,

HDS, IBM etc. Strong troubleshooting skills; Proven experience working within large scale IT environments; A certification in ITIL would be highly regarded but is not essential; and Exceptional communication skills with an ability to successfully build rapport

with clients and end users.

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Lead Tivoli Storage Engineer

Description

Company Name: Pro-Tech Search, Inc.

LEAD STORAGE ENGINEER SAN Springfield, illinois!Healthcare (Multi Hospital System) Environment

The Storage team is responsible for all storage and backup hardware, software, andrelated technologies including: IBM DS8100, IBM Tivoli Storage Manager, IBM SANVolume Controller, EMC Clarion, EMC Centera, HP EVA, LeftHand iSCSI. The LeadStorage Engineer will act as the technical lead and provide technical training, coaching,and mentoring to others. Lead the daily activities of the team and provide support toestablish priorities. Handle escalated issues. Provide technical evaluations and consultingsupport for projects. Assist the Manager of Technical Operations with assignments as

required. Design, develop and implement various Enterprise level solutions. Analyzebusiness requirements (functional and technical) by conducting information gatheringsessions with customers, analyzing the information and prioritizing the requirements togain understanding of the business needs. Provide advanced technical support to thebusiness for complex projects. Perform advanced troubleshooting and resolution of Sev 1and Sev 2 problems. Responsible for constant monitoring of performance, availability,and maintainability of all enterprise storage related infrastructure hardware and relatedsoftware applications and for performing and drawing conclusions from cost benefitanalyses of systems to continuously improve results and identify opportunities fordecreased total cost of ownership through design changes in underlying networkarchitecture. Identify opportunities to improve user experience and functionality throughevaluation, collaboration and implementation of new applications and functionality andmigrating to new solutions as appropriate. Also leads investigation of new technologiesto ensure technology is appropriate and up-to-date to support on-going organizationalrequirements. Support other security, development and production support efforts acrossthe organization as needed.Specifications:1. Either Bachelors degree incomputerscience or related field or demonstratedsuccessful completion of 6 - 10 years of relevant industry training and certification or

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http://illinois.olx.com/http://springfield-illinois.olx.com/computer-cat-322http://springfield-illinois.olx.com/computer-cat-322http://illinois.olx.com/http://springfield-illinois.olx.com/computer-cat-322


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expertise in SAN and server backup administration is required.2. Five to ten years experience in storage system architecture, administration,automated installation, performance tuning, clustering, automated system recoveryprocedures, high availability system architecture3. Eight or more years of experience in installation and administration is required

including responsibility for installation, configuration, and maintenance of multipleenterprise environments, implementation of large data center class storage solutions andproject management and completion of implementation efforts from beginning to end.4. Demonstrated ability to successfully lead systems, teams, and security improvementprojects.5. Experience with IBM AIX, Sun Solaris, and Linux preferred.6. Demonstrated experience assessing and addressing storage management andavailability risks through integration of multiple products, tools and techniques required.7. Ability to assess, develop and implement creative solutions to improve systemavailability to meet system uptime goals required.8. Must possess strong oral and written communication skills, planning skills, problem-

solving skills, and change management skills.9. Demonstrated ability to create accurate and understandable system documentationrequired to convey complex technical concepts to non-technical and technical audiencesrequired.10. Must possess strong skills in personal diplomacy and customer service andc

SAN STORAGE RESUME FINAL.

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