San Francisco & Santa Clara Counties

San Francisco & Santa Clara San Francisco & Santa Clara CountiesCounties

Drop-in and Workshop Model for Drop-in and Workshop Model for Default and Uncontested Default and Uncontested

Dissolution JudgmentsDissolution Judgments

Combination of drop-in services and workshops Combination of drop-in services and workshops Reduces wait time for customersReduces wait time for customers Many advantages including decreasing Many advantages including decreasing

frequency of reject letters from the court for frequency of reject letters from the court for problem default paper submissionsproblem default paper submissions

Old Model for Default JudgmentsOld Model for Default Judgments1.1. Customer waits for drop-in service Customer waits for drop-in service

at SHC to begin caseat SHC to begin case2.2. Papers filed in clerk’s office Papers filed in clerk’s office 3.3. Customer returns to SHC on drop-Customer returns to SHC on drop-

in list to move to next step —in list to move to next step —financial disclosures financial disclosures [default][default]

4.4. Customer submits to Clerk & waits Customer submits to Clerk & waits 6 weeks6 weeks

5.5. Customer returns to SHC to finalize Customer returns to SHC to finalize Judgment Judgment

6.6. SHC sets customer for hearing for SHC sets customer for hearing for JudgmentJudgment

7.7. Customers submits final paperwork Customers submits final paperwork to Clerk’s office to Clerk’s office

8.8. Customer receives reject letterCustomer receives reject letter9.9. Customer returns to SHC to resolve Customer returns to SHC to resolve

issues in reject letterissues in reject letter10.10. Customer receives reject letter Customer receives reject letter

from judicial review from judicial review 11.11. Customer returns to SHC to resolve Customer returns to SHC to resolve

issues in reject letterissues in reject letter

Disadvantages of old Disadvantages of old modelmodel Multiple trips with long Multiple trips with long

waiting time at SHC to waiting time at SHC to finalize divorcefinalize divorce

Files not pulled to verify Files not pulled to verify information in Petition information in Petition and Summons matched and Summons matched proposed Judgment proposed Judgment

Clerk’s Office, Judicial Clerk’s Office, Judicial Officer & SHC had to Officer & SHC had to review file multiple review file multiple timestimes

Clerk’s Office/Judicial Clerk’s Office/Judicial Review generated Review generated multiple reject letters multiple reject letters

Frustrated customers Frustrated customers Cases that didn’t Cases that didn’t

finalizefinalize

SHC helps with Disso forms (30 mins avg)

Customer stands in shorter line ( < 1 hr)

Customer stands in line/waits for help (1 ½ - 8 hrs until helped)

SHC reviews forms & signs up for Fri workshop (5 minutes)

Customer stands in line/waits for help(1 ½ -8 hrs)

SHC reviews file (5 mins)

SHC helps with Judgment forms (20-30 mins)

SHC reviews file (5 – 10 min)

Default hearing (1/2 – 3 hrs)

Clerk’s Office files (20 mins)

Customer comes to court 9 am

Clerk’s Office files Judgment (5 mins)

Step 2: SHC reviews file and helps with Default forms (< 2 ½ hrs)

Clerk’s Office reviews/files/mails (15 min)

Customer files w/ Clerk’s Office (5 min)

“OLD” PROCESS:

Step 1: Start Case Default Workshop sign-up

Step 2: Default Workshop (&

fix problems)

Step 3:Prep Judgment

Judgment hearing

Customer time:2 ¼ – 8 ¾ hours

Customer time:½ - 1 hour

Customer time:2 - 2 ½ hours

Customer time:2 ½ - 8 ½ hours

Customer time:¾ - 3 hours

TOTAL Customer time: 8 - 23 ¾ hoursTOTAL SHC time: 1 ¾ hour

SHC time: 30 min SHC time: 5 min SHC time: 30 min SHC time: 30 min SHC time: 10 min

Customer time

SHC and Customer time

Clerk [and] Customer time1/4/10

1.1. Come to drop-in hours Come to drop-in hours to begin divorce to begin divorce

2.2. Scheduled for return Scheduled for return appointment to Middle appointment to Middle Dissolution Dissolution [Case [Case Review]Review] Workshop Workshop

3.3. If eligible, customer If eligible, customer signed up for signed up for Concluding Dissolution Concluding Dissolution [Judgment][Judgment] Workshop Workshop

4.4. Case finalized at Case finalized at workshopworkshop

AdvantagesAdvantages Files are pulledFiles are pulled to make to make

sure proposed Judgment sure proposed Judgment matches Petition. matches Petition.

Fewer problem casesFewer problem cases with little to no reject with little to no reject letters from clerks or letters from clerks or judicial review requiring judicial review requiring additional trip to drop-in additional trip to drop-in hours hours

Dissolutions funneled to Dissolutions funneled to workshops workshops freeing up freeing up timetime for other SHC cases for other SHC cases

Shortens drop-in line at Shortens drop-in line at the SHCthe SHC

New Model for Default New Model for Default JudgmentsJudgments

Customer stands in line/waits for help (1 ½ - 8 hrs)

SHC helps with Disso forms & schedules for 2 mo follow-up appt(30 mins avg)

[Homework: Disclosures]Customer fills out reminder card for Step 2

SHC helps with:-fixing forms or-prepping complete default J (no kids, no SS) or-prepping default only if kids or SS & sign up for Step 3 or -fixing svc probs or-CMC stmt if Response filed

(20 – 40 min each)[Homework as needed: 8.d/8.f]

- dissos w/ kids &/or support:SHC preps complete §2336 final judgment docs (30-40 min each)

-SHC/Clerk’s office processes defaults (15 mins each) or-SHC sends batch J’s to Clerk’s Office for §2336 review, Clerk’s Office mails to customer (30 min each?)

Customer gets in (< 1/2 hr) due to staggered appts.

Clerk’s Office reviews default (15 min each?)

Clerk’s Office files Judgment, vacates CMC (5 mins)

Research Attorney or pro tem or SHC atty(?) signs Judgment (15 mins)

Clerk’s Office files (20 mins)

Customer gets in (< 1/2 hr) due to staggered appointments

CURRENT PROCESS:

Step 1: Start Case Step 2: Case Review Workshop (& Limited Finalization)

Step 3: Judgment Workshop

Customer time:2 ¼ – 8 ¾ hours

SHC time: 30 min

Customer time: 1 - 1 ½ hours

SHC time: 30 min avg

Customer time:1 ½ - 2 hours

SHC time: 30 - 40 min

TOTAL Customer time: 4 ½ - 12 hoursTOTAL SHC time: 1 ½ - 1 ¾ hour

1/4/10

General public walk-in – Disso

started w/o SHC

Three StepsThree Steps

Step #1 - Filing Initial Petition Step #1 - Filing Initial Petition Step #2 - Middle Dissolution Step #2 - Middle Dissolution

WorkshopWorkshop [Case Review Workshop][Case Review Workshop]

Step #3 - Concluding Dissolution Step #3 - Concluding Dissolution WorkshopWorkshop

[Judgment Workshop][Judgment Workshop]

Step 1: Filing Initial PetitionStep 1: Filing Initial Petition

Customers sign-up on drop-in list for Customers sign-up on drop-in list for assistance in filing Petition/Summons assistance in filing Petition/Summons Wait time can be 15 minutes to 2 hours Wait time can be 15 minutes to 2 hours [8 [8

hours]hours] depending on # of people waiting depending on # of people waiting Generally JusticeCorps or law student Generally JusticeCorps or law student

interns assist with the interns assist with the Petition/Summons on one-on-one Petition/Summons on one-on-one basis. If complex issues are identified basis. If complex issues are identified at triage, an attorney may assist. at triage, an attorney may assist.

Step 1: Filing Initial PetitionStep 1: Filing Initial Petition continuedcontinued

Family Law Examiner reviews initial Family Law Examiner reviews initial pleadings and Fee Waiver, if applicable. pleadings and Fee Waiver, if applicable. [N/A][N/A]

Service of Summons is explained Service of Summons is explained Customer is signed up for Middle Customer is signed up for Middle

Dissolution Dissolution [Step #2 – Case Review][Step #2 – Case Review] Workshop Workshop

Customer files in Clerk’s Office Customer files in Clerk’s Office [Fee Waiver is examined at this stage][Fee Waiver is examined at this stage]

Step 2: Step 2: prepre-Middle Dissolution -Middle Dissolution WorkshopWorkshop

Workshop sign-up before customer leaves to file Workshop sign-up before customer leaves to file Petition/Summons or Response in Clerk’s Office Petition/Summons or Response in Clerk’s Office [or walk-ins who are ready for Default][or walk-ins who are ready for Default]. .

Schedule ~ 6 weeks Schedule ~ 6 weeks [3 months][3 months] out to allow time out to allow time for service and 30 days for response time, so for service and 30 days for response time, so default can be entered at workshop. default can be entered at workshop.

Customer given Financial Disclosures as Customer given Financial Disclosures as homework. homework.

Customer instructed to return with supporting Customer instructed to return with supporting attachment for disclosures, i.e., bank attachment for disclosures, i.e., bank statements, pay stubs, etc., POS, and stamps. statements, pay stubs, etc., POS, and stamps.

Step 2: Middle Dissolution Step 2: Middle Dissolution [Case Review][Case Review] Workshop Workshop

Created to decrease #’s on drop-in list Created to decrease #’s on drop-in list [and wait time/staff file review each visit][and wait time/staff file review each visit]

Allows SHC to focus on other mattersAllows SHC to focus on other matters Scheduled every other Wednesday Scheduled every other Wednesday

afternoon afternoon [Friday mornings, soon Tues [Friday mornings, soon Tues pm, too]pm, too]

Customer given a 45 Customer given a 45 [30][30] minute minute [staggered] [staggered] appointmentappointment

Middle Dissolution Workshop Middle Dissolution Workshop Sign Up SheetSign Up Sheet

San Francisco Unified Family Court San Francisco Unified Family Court Family Law Self Help CenterFamily Law Self Help Center

Middle Dissolution Workshop AppointmentMiddle Dissolution Workshop Appointment

Please return on: Wednesday ________________ at Please return on: Wednesday ________________ at ______ 1:30 pm ___ 2:15 pm ___ 3:00 pm in Room 009 (lower level)1:30 pm ___ 2:15 pm ___ 3:00 pm in Room 009 (lower level)

Name:_____________ Phone #_________________ Case # FDI-___ -____________Name:_____________ Phone #_________________ Case # FDI-___ -____________

Please bring the following with you to your appointment:Please bring the following with you to your appointment:[__] Completed Proof of Service of Summons signed by Server[__] Completed Proof of Service of Summons signed by Server[__] Completed Application for Posting/Publication Packet[__] Completed Application for Posting/Publication Packet[X] Financial Disclosure Packet (Step #3)[X] Financial Disclosure Packet (Step #3)[X] Attachments: bank statements, credit card statements, title documents for house or [X] Attachments: bank statements, credit card statements, title documents for house or

car, paystubs for past two months, car, paystubs for past two months, ________________________________________________________________________________________________________

____________________________________________________________________________________________________________________________________________________________[__] ___________ Stamps[__] ___________ Stamps[X] Other Party’s name and mailing address:_________________________________________[X] Other Party’s name and mailing address:_____________________________________________________________________________________________________________________________________________________________________________________________________[__] Other: ________________________________________________________________________[__] Other: ________________________________________________________________________

HandoutsHandouts Refer to handouts for additional:Refer to handouts for additional:

ProceduresProcedures Intake sheetsIntake sheets Sign-in sheetsSign-in sheets Return slipsReturn slips Judicial signature cover sheetsJudicial signature cover sheets

Step 2: Middle Dissolution Step 2: Middle Dissolution WorkshopWorkshop continuedcontinued

Staff pulls files before workshop and staff Staff pulls files before workshop and staff attorney will assign cases to staff dependent on attorney will assign cases to staff dependent on case complexity case complexity [Court Specialist evals and [Court Specialist evals and prepares forms].prepares forms].

Tasks at the workshopTasks at the workshop Review the POS of Summons Review the POS of Summons Assist with completing the Financial Disclosures Assist with completing the Financial Disclosures [No, [No,

Review and minor fixes]Review and minor fixes] If complete, staff mails Disclosures, completes POS If complete, staff mails Disclosures, completes POS

by Mail, and customer completes FL-141 Declaration by Mail, and customer completes FL-141 Declaration re: Service of Declaration of Disclosure re: Service of Declaration of Disclosure

Evaluate case for next stepsEvaluate case for next steps

Step 2: Middle Dissolution Step 2: Middle Dissolution WorkshopWorkshop continuedcontinued

If If no kids/no propertyno kids/no property[/SS reserved long-term [/SS reserved long-term marriage or terminated/reserved in short-term marriage or terminated/reserved in short-term marriagemarriage]] and and no Responseno Response, complete Final , complete Final Judgment at this workshop. Final papers submitted Judgment at this workshop. Final papers submitted via paper submission in Clerk’s Office. via paper submission in Clerk’s Office. [Default clerk [Default clerk processes, Judge signs]processes, Judge signs]

If If kids and/or propertykids and/or property and and no Responseno Response, , [process [process Default,]Default,] sign up for Concluding Dissolution sign up for Concluding Dissolution [Step #3 – [Step #3 – Judgment]Judgment] Workshop Workshop

If If ResponseResponse, discuss MSA , discuss MSA [No, but offer Agreement [No, but offer Agreement appt]appt] options or Trial procedures options or Trial procedures [and Settlement [and Settlement options].options]. These customers will come back to regular These customers will come back to regular drop-in hours to complete next steps and/or get drop-in hours to complete next steps and/or get signed up for Concluding Workshop once MSA signed up for Concluding Workshop once MSA completedcompleted

Getting a Concluding Dissolution Getting a Concluding Dissolution [Judgment][Judgment] Workshop Appointment Workshop Appointment

Cases are signed up for Concluding Dissolution Cases are signed up for Concluding Dissolution [Judgment][Judgment] Workshop at Middle Disso Workshop Workshop at Middle Disso Workshop [only][only] or drop-in hours. or drop-in hours.

Petition/Summons, service, and Financial Disclosures must Petition/Summons, service, and Financial Disclosures must have been done/filed before or at time of sign-up. If MSA have been done/filed before or at time of sign-up. If MSA [no],[no], attorney must review MSA before sign-up. attorney must review MSA before sign-up.

File is always pulled by staff to ensure that any problems with File is always pulled by staff to ensure that any problems with previously filed forms are addressed and taken care of before previously filed forms are addressed and taken care of before workshop sign-up. workshop sign-up. [File is kept from Case Review Workshop][File is kept from Case Review Workshop]

20 20 [15][15] cases cases each workshop, each workshop, one Thursday afternoon one Thursday afternoon [Friday morning][Friday morning] a month a month. Cases with no kids/no property . Cases with no kids/no property and/or default spousal support requests are not eligible for and/or default spousal support requests are not eligible for workshop and those cases are handled during regular drop-in workshop and those cases are handled during regular drop-in hours. hours. [Those cases are already processed at Case Review [Those cases are already processed at Case Review Workshop]Workshop]

Concluding Dissolution Concluding Dissolution Workshop Sign Up SheetWorkshop Sign Up Sheet

San Francisco Unified Family Court San Francisco Unified Family Court Family Law Self Help CenterFamily Law Self Help Center

Divorce Workshop AppointmentDivorce Workshop Appointment

Please return on: Thursday ________________ at Please return on: Thursday ________________ at ______ 1:15 pm go to Room 402 (4th floor) or ___ 2:30pm go to Room 1:15 pm go to Room 402 (4th floor) or ___ 2:30pm go to Room

009 (lower level)009 (lower level)

Name:__________________ Phone #_____________ Case # FDI-___ -____________Name:__________________ Phone #_____________ Case # FDI-___ -____________

Please bring the following with you to your appointment:Please bring the following with you to your appointment:[__][__] 2 envelopes 2 envelopes [__][__] 6 stamps 6 stamps [__][__] Respondent’s address: ___________________________________________Respondent’s address: ___________________________________________

______________________________________________________________________________________[__] [__] Other: _________________________________________________________Other: _________________________________________________________

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________

[_x_][_x_] Plan on being here until at least 4:00 p.m.Plan on being here until at least 4:00 p.m.

Concluding Dissolution Concluding Dissolution Workshop PreparationWorkshop Preparation

At sign-up, staff completes an Intake sheet At sign-up, staff completes an Intake sheet [Step #2 [Step #2 Intake is copied].Intake is copied]. Family law file is kept in SHC and Family law file is kept in SHC and organized by date of workshop. organized by date of workshop.

Before workshop, lead Attorney Before workshop, lead Attorney [Court Specialist][Court Specialist] will will review all files - Petition/Summons, POS, Financial review all files - Petition/Summons, POS, Financial Disclosures - and work out any problems with the Disclosures - and work out any problems with the customer on the phone customer on the phone [or by mail][or by mail] before before appointment appointment

Lead attorney Lead attorney [Court Specialist][Court Specialist] prepares paperwork prepares paperwork before workshop date—Request to Enter Default, before workshop date—Request to Enter Default, Judgment forms and other forms as needed Judgment forms and other forms as needed [some [some attorneys like to do at appt]attorneys like to do at appt]

Step 3: Concluding Dissolution Step 3: Concluding Dissolution WorkshopWorkshop

Pulls resources from SHC and Family Pulls resources from SHC and Family Court for a final stop in the processCourt for a final stop in the process

Customers leave the workshop with a Customers leave the workshop with a copy of their Judgment in hand. copy of their Judgment in hand.

If needed, staff will assist customer in If needed, staff will assist customer in obtaining certified copy of judgment obtaining certified copy of judgment [Clerk’s Office will certify][Clerk’s Office will certify]

Step 3: Concluding Dissolution Step 3: Concluding Dissolution WorkshopWorkshop continuedcontinued

Family Court Resources used for Workshop Family Court Resources used for Workshop Family Court clerks are staffed at SHC to enter Family Court clerks are staffed at SHC to enter

default and conform judgments default and conform judgments [JusticeCorps take to [JusticeCorps take to Default Clerk]Default Clerk]

Judicial Officer attends to review judgments at SHC Judicial Officer attends to review judgments at SHC [JusticeCorps take to Judge – signs while on bench][JusticeCorps take to Judge – signs while on bench]

SHC attorneys and interns there to work directly with SHC attorneys and interns there to work directly with customers. SHC staff works with clerks and judicial customers. SHC staff works with clerks and judicial officer to fix any problems that arise.officer to fix any problems that arise.


1.1. SHC Meets with CustomerSHC Meets with Customer a.a. SHC Staff meets with customers and has them sign SHC Staff meets with customers and has them sign

final paperwork, get copies and envelopes in order final paperwork, get copies and envelopes in order (Customer asked to bring stamps)(Customer asked to bring stamps)

b.b. SHC Staff explains remaining procedure for the SHC Staff explains remaining procedure for the afternoonafternoon

c.c. Customer asked to remain outside of SHC but in Customer asked to remain outside of SHC but in general area so we can call on customer to correct general area so we can call on customer to correct any problems found by clerks or judicial officer. any problems found by clerks or judicial officer. [Same process for Case Review Workshop][Same process for Case Review Workshop]


2. File given to clerk for entry of default 2. File given to clerk for entry of default a.a. Family Law Clerk staffed at SHC Family Law Clerk staffed at SHC [in Clerk’s Office at [in Clerk’s Office at

counter]counter] reviews Petition, Summons, and Proof of reviews Petition, Summons, and Proof of Service so that default can be entered. Reviews Service so that default can be entered. Reviews and files additional documents submitted.and files additional documents submitted.

b.b. If any problems, clerks talks to staff or lead attorney If any problems, clerks talks to staff or lead attorney and discusses problem and possible solutions. Staff and discusses problem and possible solutions. Staff may go back to customer waiting outside SHC to fix may go back to customer waiting outside SHC to fix problem. problem.

c.c. Default entered and file forwarded to judicial officer. Default entered and file forwarded to judicial officer.


3.3. Judicial ReviewJudicial Review a.a. Judicial officer reviews judgment for substantive Judicial officer reviews judgment for substantive

issues. issues. [SHC staff uses cover sheet to alert JO to [SHC staff uses cover sheet to alert JO to any issues – extensive property, long-term any issues – extensive property, long-term marriage, etc.]marriage, etc.]

b.b. If problems, judicial officer speaks to staff member If problems, judicial officer speaks to staff member handling that case or the lead attorney. Staff may handling that case or the lead attorney. Staff may go back to customer to work out problems go back to customer to work out problems [or set [or set CMC]. CMC].

c.c. Judicial officer approves judgment, and passes file Judicial officer approves judgment, and passes file to conforming clerk to conforming clerk [or SHC copies and gives to [or SHC copies and gives to customer to take to Clerk’s Office]customer to take to Clerk’s Office]


4.4. Conforming Conforming a.a. Family Court clerks conforms all paperwork Family Court clerks conforms all paperwork

and judgment. and judgment. b.b. Request to Enter default, Notice of Entry of Request to Enter default, Notice of Entry of

Judgment, Declaration for Default, and other Judgment, Declaration for Default, and other forms filed that day are mailed to both forms filed that day are mailed to both parties. Judgment is mailed to Respondent if parties. Judgment is mailed to Respondent if he or she is not present to receive personally. he or she is not present to receive personally.

c.c. Clerk enters papers into court’s database and Clerk enters papers into court’s database and prepares Judgment to be scanned in the prepares Judgment to be scanned in the database. database.


5.5. Judgment CompleteJudgment Completea.a. Staff takes copy of final, signed, and filed Staff takes copy of final, signed, and filed

Judgment to customer with whom he or she Judgment to customer with whom he or she has been working. has been working.

b.b. Staff answers additional questions and Staff answers additional questions and notes status termination date for customer. notes status termination date for customer.

Total TimeTotal Time for each customer at workshop is for each customer at workshop is approximately 1.5 hours. Total workshop approximately 1.5 hours. Total workshop time is 2.5 to 3 time is 2.5 to 3 [4][4] hours for all staff to hours for all staff to process the 20 judgments. process the 20 judgments.

FasTrack Project Benefits to…FasTrack Project Benefits to…CourtCourt

Working in the spirit of Elkins Working in the spirit of Elkins recommendationsrecommendations

Improved customer serviceImproved customer service Default calendars reducedDefault calendars reduced Better/more flexible use of facility Better/more flexible use of facility

spacespace

FasTrack Project Benefits to…FasTrack Project Benefits to…JudgesJudges

Fewer litigants surprised/upset that Fewer litigants surprised/upset that divorce is not being finalized at CMC or on divorce is not being finalized at CMC or on L&M calendarL&M calendar

If using 6-month Petition-set CMC model, If using 6-month Petition-set CMC model, many Disso’s likely to be completed many Disso’s likely to be completed before before 6 months6 months, freeing up time on their CMC , freeing up time on their CMC calendarscalendars

They like signing clean Judgment packetsThey like signing clean Judgment packets

FasTrack Project Benefits to…FasTrack Project Benefits to…Clerk’s OfficeClerk’s Office

Reduces customer’s Reduces customer’s repeatrepeat attempts to attempts to finalize finalize – Clerks don’t have to repeatedly – Clerks don’t have to repeatedly pull files, review (and re-review) files pull files, review (and re-review) files

Reduces Clerk frustrationReduces Clerk frustration attempting to attempting to process bad Judgment packetsprocess bad Judgment packets

Receives high-qualityReceives high-quality default/judgment default/judgment packets from SHC along with Court filepackets from SHC along with Court file

FasTrack Project Benefits to…FasTrack Project Benefits to…CustomerCustomer

Customer time in line or at SHC reduced from Customer time in line or at SHC reduced from 7 ¾ - 23 ½ hours 7 ¾ - 23 ½ hours overover 5 days 5 days to to 4 ½ - 124 ½ - 12 hourshours overover 22 or or 3 days3 days

Shorter lines for litigants with non-FasTrack Shorter lines for litigants with non-FasTrack issues issues

Greater satisfaction that their case is always Greater satisfaction that their case is always moving forwardmoving forward

Less confusion about what to do nextLess confusion about what to do next In 3 steps (often 2) customer can leave the In 3 steps (often 2) customer can leave the

courthouse with their Judgment in handcourthouse with their Judgment in hand

Discussion - StreamliningDiscussion - Streamlining What are key factors that need Judicial What are key factors that need Judicial

Review (terminating support in long-term Review (terminating support in long-term marriage, significant property)? And marriage, significant property)? And don’tdon’t??

What legislative changes needed? - What legislative changes needed? - expanded Summary Disso, Declarations of expanded Summary Disso, Declarations of Disclosure & Property Declaration/Request Disclosure & Property Declaration/Request to Enter Default “merged”…to Enter Default “merged”…

AOC Working groupAOC Working group

Contact InformationContact Information Deborah Chase, J.D., Ph.D.Deborah Chase, J.D., Ph.D.

Senior Attorney, Center for Families, Children and the Courts Senior Attorney, Center for Families, Children and the Courts Judicial Council of California - Administrative Office of the Courts Judicial Council of California - Administrative Office of the Courts [email protected]@jud.ca.gov

Kristen HoadleyKristen HoadleyDirector, Family Law Self Help Center, Family Law FacilitatorDirector, Family Law Self Help Center, Family Law FacilitatorSan Francisco Superior Court San Francisco Superior Court Tel: 415-551-3992 (PRIVATE!)Tel: 415-551-3992 (PRIVATE!)[email protected]@sftc.org

Leigh ParsonsLeigh ParsonsSupervising Attorney, Self-Help Center/Family Law Facilitator’s OfficeSupervising Attorney, Self-Help Center/Family Law Facilitator’s OfficeSuperior Court, County of Santa ClaraSuperior Court, County of Santa ClaraTel: 408-882-2923 (PRIVATE!)Tel: 408-882-2923 (PRIVATE!)[email protected]@scscourt.org

mailto:[email protected]



San Francisco & Santa Clara Counties

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Transcript of San Francisco & Santa Clara Counties