Samsung CLP-775ND€¦ · The Samsung CLP-775ND, as tested with a modification ... • Pop-up...

Lab Test Report

BLI RECOMMENDATION

BUYERS LAB

BUYERS LAB

BuyersLab.com © 2012 Buyers Laboratory LLC. This report is the sole property of BLI. Duplication in any manner is illegal and strictly forbidden without written permission from BLI. Violators will be prosecuted. To purchase reprints of any BLI publication, contact Buyers Laboratory • 20 Railroad Avenue • Hackensack, NJ 07601 • (201) 488-0404 • [email protected].

A Comprehensive BLI Laboratory Evaluation JANUARY 2012

The Samsung CLP-775ND, as tested with a modification (incorpo-rated at serial number 14HEBAJB500145Y), was an outstanding performer over its 145,000-impression test. A lower than average purchase price and supplies cost per page make the unit a budget-friendly choice, while providing excellent overall output in color and black modes and faster-than-average speeds. While users can ben-efit from above average feedback to workstations, administrators will be able to more easily manage the unit and a mixed fleet of hardware—Samsung and compatible devices—via SyncThru Web Service and SyncThru Web Admin service, respectively. Other high-lights include a high standard memory capacity; standard automatic duplexing, which contributes to less paper waste; and toner-save mode in the drivers, which helps extend the life of the print car-tridges. BLI highly recommends the Samsung CLP-775ND for small to mid-size workgroups with monthly print volumes of up to 5,000 impressions

Samsung CLP-775ND35 PPM Color Laser Printer

Test duration: Two months, including a 145,000-impression durability test.

Maximum monthly duty cycle: 120,000 impressions.

Manufacturer’s recomended monthly volume: Information not available.

BLI’s recommended volume for optimum performance: 5,000 impressions.

More information on the Samsung CLP-775ND is available through bliQ (www.buyerslab.com/bliQ).

Reliability ........................................................ExcellentAdministrative Utilities ..................................Very GoodFeedback to Workstations .............................Very GoodEase of Network Setup..................................Very GoodPrint Drivers ....................................................ExcellentApplications Compatibility ...............................ExcellentColor/Black Print Quality .................................ExcellentColor/Black Print Productivity ........................Very GoodEase of Use ...................................................Very GoodFeature Set ...................................................Very GoodToner Yield ....................................................Very GoodCost per Page ................................................... 8.658¢Value ............................................................Very Good

Lab Test Report Samsung CLP-775ND


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Strengths

• Highly reliable

• Lower than average supplies cost per page

• Excellent output quality; natural-looking flesh tones in photographic images; fully formed and dark char-acters, consistent production of line art, above average halftones and dark solids

• Above average black and color job stream speeds using both drivers; faster than average simplex print speeds when printing multiple sets; fast first-print time from overnight sleep

• Above average standard memory capacity; 250-GB capacity of optional hard drive is among the highest; standard automatic duplexing contributes to less paper waste

• Average tested toner yields for all colors exceeded the declared specifications

• Simple process for removing misfeeds; clean procedure for replacing cartridges

• SyncThru Web Service and SyncThru Web Admin service allow administrators to manage the unit and an entire fleet of Samsung and compatible devices, respectively

• Pop-up messages and icon and e-mail alerts keep users well-informed of device and print job status

• Highly automated driver installation routine has users up and running in minutes

Weaknesses

• Control panel messages instruct users to replace service-replaceable items (Samsung is working on correcting this)

• Below average productivity when printing multiple sets in duplex

• Lower than average impressions-per-gram yields for all colors

ReLiaBiLiTy EXCELLENT

The CLP-775ND (as tested with the modified drawer rails incorporated into units begin-ning with serial number 14HEBAJB500145Y) offers excellent reliability, completing BLI’s test with no misfeeds or malfunctions.

PMs/Malfunctions Service Required Meter Count (Impressions)

Meter Count (Beginning of Test) 0

End of Test Period 145,000*

Total Misfeeds/Misfeed Rate 0/Not applicable

Total Service Calls 0

*Testing on a unit with the drawer rail modification for an additional 15,000 impressions enabled BLI to confirm that a design issue that had caused misfeeding was corrected.

, — and represent positive, negative and neutral attributes, respectively.

TeST ReSULTS aND OBSeRVaTiONS



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aDmiNiSTRaTiVe UTiLiTieS VERY GOOD

SyncThru Web Service, the embedded web server, has a clean layout and is easy to navigate. It allows administrators to change device, network, and security settings; access Samsung’s website to download drivers and firmware upgrades and reorder toner; and view device status and usage counters, including breakdowns for simplex and duplex.

SyncThru Web Admin Service discovers Samsung and compatible devices on the network, providing administrators with an interface to manage a fleet and access each device’s embedded Web page.

aDmiNiSTRaTiVe UTiLiTieS



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When administrators double-click a device in the list on SyncThru Web Admin Service, they’re presented with detailed information such as supplies status, alerts and diagnostics.

Additional tools that work independently of or in conjunction with SyncThru Web Admin Service include Driver Management, Local Device Discovery, Report Generator, Device Cloning, File Storage and Job Accounting.

FeeDBaCk TO WORkSTaTiONS VERY GOOD

Samsung Printer Status provides pop-up messages for error conditions. Typical of devices in this class, no print job completion notification is available, however, users can configure the utility to pop-up when a job is in progress.

The pop-up window contains an approximate-percentage toner gauge and links to order supplies and access the user guide.



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The icon for Easy Printer Manager changes colors to indicate status updates. Users can click the icon to get more detailed information.

In Advanced mode, administrators can configure e-mail alerts for consumables warnings and error conditions, to be sent to two people.



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Users can proactively access SyncThru Web Service and the fleet management utility to view consumables status. Remaining life of toner is presented as an approximate-percentage gauge with accompanying details, while paper supply is indicated with nothing if there’s media in the drawer or Not Available if the drawer is empty.

The status of the fuser and rollers are given with text (impressions used/rated yield). Users can click on the Printer Status button in the drivers to access the consumables page of the embedded web server.



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eaSe OF NeTWORk SeTUP VERY GOOD

Physical setup of the unit, which ships fully assembled, is typical of devices in this class. One person can easily lift the unit from the box and place it in the desired location, though Samsung recommends two due to size and weight concerns. Packaging materials aren’t excessive. Starter-capacity print cartridges (rated yield of 1,000 pages) are preinstalled, but must be removed in order to remove the protective seal before reinstalling them.

The CD launches when inserted in the drive, and the automated installation routine will have users up and running in minutes. It takes seven clicks to install the PCL and SPL drivers; by extension, Printer Status and Easy Printer Manager are also loaded as part of the default routine, and the manual, which is in HTML format, is “installed,” too (a manual in searchable PDF format is available on the manufacturer’s website). The port is automatically created and the IP address is assigned using DHCP.

Configuration of network settings can be easily performed from the control panel or remotely via SyncThru Web Service.

While no utility is provided on the CD to enable cloning of settings or remote installation of drivers onto multiple PCs, administrators can accomplish these tasks via SyncThru Web Admin Service, which can be downloaded for free from Samsung’s website.

PRiNT DRiVeRS EXCELLENT

The unit ships with PCL 5e/6 and SPL drivers for various Windows and Mac operating systems, as well as environments that run Linux or Sun Solaris, among others.

The PCL and PostScript drivers are identical. Duplex and orientation can be selected from the main tab; users must navigate to the Paper tab to choose quantity. Graphical changes in the driver occur when settings such as duplex are enabled.

eaSe NeTWORk SeTUP 2



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On the Graphics tab, users can select color or grayscale mode, change the setting for quality and print all text as black to save color toner.

On the last tab, users can access a help function and visit Samsung’s website to check for updates and order supplies.

Though not tested by BLI, a Universal Print Driver (UPD) is available for download from Samsung’s Web site. Supporting the company’s devices plus many from other manu-facturers, it allows users to access available network and local devices without installing additional drivers. The UPD is compatible with network devices that use PCL 6, Post-



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Script 3 or SPL languages, and provides the current status and properties of devices when users click the Search Now button. Samsung says the UPD enables users to create lists of frequently used devices and check their status at a glance so they know which ones are free before sending a job.

Samsung CLP-775ND Print Driver Features

PCL 6 PostScript 3

Auto Feature/Device Detection Yes Yes

Booklet Printing Yes Yes

Collate Yes Yes

Max Paper Sources per Job 3 3

Mirror Image No Yes

Negative Image No No

N-up Printing 2 to 16 2 to 16

Overlay Yes No

Paper Gauge No No

Print and Hold No No

Proof Print Yes Yes

Quantity Selection 999 999

Reduction/Enlargement Auto; 25 to 400% Auto; 25 to 400%

Resolution Modes Best; Normal Best; Normal

Save Settings Yes Yes

Secure Print Yes Yes

Watermarks/Custom Watermarks Yes/Yes Yes/Yes

Cover Mode Yes Yes

Poster Mode Yes Yes

Blank-Page Removal Yes Yes

Toner Gauge Yes Yes

Toner Save No No

Job Review Yes Yes

Print All Text as Black Yes Yes

aPPLiCaTiONS COmPaTiBiLiTy EXCELLENT

No problems were experienced with any of the test files used in the applications com-patibility tests. Units are tested for compatibility on Windows 2000 platforms with Micro-soft Word 2000, PowerPoint 2000 and Excel 2000, as well as Adobe PageMaker 7.0, Photoshop 6.0 and Acrobat 8.0, using 25 application test files that contain text, graph-ics, halftone images, tables, etc., enabling BLI technicians to evaluate memory usage, file processing, font rendering and grayscale capability.



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COLOR/BLaCk PRiNT QUaLiTy EXCELLENT

Consistency of solids, sharpness of fine details, production of pastel shades and back-ground reproduction in business graphics output were above average; saturation was bright though contrast was slightly too dark. Photographic images exhibited above-average sharpness of details and flesh tones were natural-looking.

Easy Color Manager enables users to enhance image quality via balance, brightness, contrast and saturation controls.

Characters were fully formed and displayed above average darkness, smoothness of curves/serifs and sharpness of text, with no toner overspray visible (except when output was viewed under magnification). Closely spaced fine lines remained distinct, consis-tency of line thickness was above average and diagonal lines exhibited no evidence of stair-stepping; production of circles was average. Halftones were visible from the 1 to 100 percent dot-fill levels with distinct transitions between most levels, while coverage within levels displayed average smoothness and no banding. Solids exhibited above average darkness and consistency of coverage.

Text Excellent

Line Art Excellent

Halftone Pattern Very Good

Halftone Range Excellent

Solids Excellent

Color Business Graphics Excellent

Color Photographic Images Excellent

Color Shift Good

Comments:Color print quality is tested using a color test target with print samples taken at five evenly spaced intervals throughout the test period. Test targets are read using an X-Rite Eye-One/iO Color Spectrophotometer, and samples are analyzed using the CIE XY Chromaticity Diagram. The unit employs an internal automatic calibration process.

Color Shift

Test Point Delta E BLI Rating

36,000 2.45 Very Good

60,000 3.84 Very Good

91,500 5.99 Good

120,000 5.23 Good

Delta E is a colorimetric measurement assessing the distance between colors. The readings above reflect the average shift of the color gamut from the previous measured point.



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The Samsung CLP-775ND color gamut showed a gradual increase in volume in the green to red regions of the spectrum throughout testing.

Color Print Density Readings

Cyan 1.22

Magenta 1.12

Yellow 0.86

Density of a printed image with blocks of all solid colors (based on the average of two readings for each color).

Print Density

Samsung CLP-775ND 1.42 to 1.49

Density for devices in this class tested to date 1.00 to 1.94

Measurements are based on four readings corresponding to four different solid black locations on the output. The higher the density reading, the darker the image.

Visible Halftone Range

Samsung CLP-775ND 1% to 100%

Typical range for competitive devices 4% to 96%

The halftone test target contains blocks of increasing halftone dot-fill levels (1% to 100% in 1% increments).



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COLOR/BLaCk PRiNT PRODUCTiViTy VERY GOOD

When printing BLI’s job stream, which simulates typical office usage in a multi-user environment, in color and black mode, the CLP-775ND delivered faster-than-average speeds from both drivers.

Tested speeds when printing multiple sets of a test document in color and black simplex modes are faster than average for the competitive group.

— Productivity when printing multiple sets in both duplex modes is below average.

First-print time for the TIF file is faster than average for the group, while those for the Word, PowerPoint, PDF and JPG files are competitive.

First-print time from overnight sleep is among the fastest in the group.

First-Print Time from Overnight Sleep Mode in Seconds

Samsung CLP-775ND 23.34

Average for devices in this class tested to date 40.87

Device sits idle overnight; a single-page black Word document is then sent. First-print time indicates the time it took to RIP, image and deliver the first page of the test document to the output tray.

First-Print Times in Seconds

Windows XP Word PowerPoint Photoshop Acrobat Photoshop

File Type Black Text Color Graphic/Text Color Graphic Black Graphic/Text Color Graphic

File Extension DOC PPT TIF PDF JPG

Pre-Raster File Size 114 KB 99 KB 20 MB 426 KB 245 KB

Post-Raster File Size 9.80 KB 77.8 KB 15.6 MB 534 KB 851 KB

First-Page Time 12.28 14.84 16.09 12.62 13.12

Tested Competitive Average 11.83 12.58 25.33 11.92 12.43

First-print time indicates the time it took to RIP, image and deliver the first page of the test document set to the output tray. Speeds were tested using the PCL driver.

Tested ModelCompetitive Average

0 Seconds 5 15 2010 25

Word DOC

Photoshop JPG

Acrobat PDF

Photoshop TIF

PowerPoint PPT

PRiNT/COPy PRODUCTiViTy 2



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BLI’s Tested Print Speeds vs. Rated Speed

0 4010

Seconds

Excluding First Page25.80

35.04

Including First Page24.44

32.20

Average Speed

20

ColorMonochrome

Both

30

Rated Speed 35

Print speed is tested using BLI’s Monochrome Test Original with 6% page coverage and BLI’s Color Test Original with 10% coverage for each color (cyan, magenta, yellow and black). The test page is printed in a quantity equal to double the vendor’s rated print speed for the device in each mode tested (e.g., if the vendor’s rated print speed is 20 ppm, 40 pages are printed). The unit’s print speeds were tested using the PCL driver.

Average Print Productivity | Competitive Average

SPEED IN PPM PERCENT OF RATED SPEED

FULL COLOR

1:1 29.0 26.5 82.9 78.6

1:2 14.4 20.5 41.3 60.3

BLACK

1:1 29.3 28.4 83.8 81.5

1:2 14.5 21.7 41.3 61.0

Efficiency is tested using a 10-page full-color document and a 10-page black document. BLI obtains the overall efficiency for each mode by averaging the efficiency ratings (derived by dividing the tested speed of the device by the rated speed and then multiplying by 100) for each run length (1, 5 and 10 sets). The unit’s efficiency was tested using the PCL driver.



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Job Stream | Competitive Average

FULL COLOR POSTSCRIPT

PPM 20.5 15.2

Percent of Rated Speed 58.6 45.0

BLACK POSTSCRIPT

PPM 25.6 21.5


FULL COLOR PCL

PPM 25.7 20.0


BLACK PCL

PPM 27.5 24.1


BLI’s job stream includes Word documents, Outlook e-mail messages, Excel spreadsheets, PowerPoint, HTML and Acrobat PDF files, totaling 19 pages. This test simulates the type of traffic a typical device might experience in a real-world, multi-user environment. All of the files are sent to the device as a group, at which time the stopwatch begins; timing ends when the last page of the last file exits the device. Job stream efficiency is determined by the percentage of the rated speed at which the device operates when producing real-world jobs. The closer the rate is to 100%, or if it exceeds 100%, the more efficient the device.

eaSe OF USe VERY GOOD

Control Panel

Samsung’s Blue Compass Navigation control panel consists of a two-line, 32-character LCD, seven hard keys and one color-changing LED for Status (green for ready or print-ing, red for errors or warnings). Functions are simply named, and the menu system is easy to navigate. Gauges on the LCD provide at-a-glance toner status.

Adjusting the drawers is straightforward. Users pull one open and squeeze the blue tab of the length guide to move it; the width guides move in sync once users hold down the lever on the right side. To load media, users push down the spring-loaded ramp to lock it into place before adding paper. Paper size must be set via the control panel, which is common.

For legal-size paper, users must push down the back of the drawers, however, the drawer could be better labeled. On the initial test unit, one BLI technician had difficulty



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determining how to expand the drawer, as the arrows at the back of the drawer are not color coded and there are no instructions/stickers to guide the user. Samsung has recti-fied this with an instruction sticker on the drawer.

Though no instructions are provided about how to clear misfeeds, BLI technicians noted that the process is simple. There are five access points, and consumables don’t have to be removed.

Replacing the print cartridges, which include toner and drums, is a clean procedure. Users open the front door and pull out a cartridge using two handles. Users can refer to illustrative instructions on the inside of the door to guide them.

The unit is also easy to use from the desktop via the well-designed drivers.

FeaTURe SeT VERY GOOD

Standard and maximum memory capacities are above average and competitive, respec-tively, compared with legal-size color laser/LED printers in this speed range and class.

The capacity of the optional hard drive, at 250-GB, is among the highest.

While standard paper capacity of 600 sheets is competitive for the group, some models offer a higher maximum paper capacity.

The unit’s bypass capacity of 100 sheets is competitive for the group.

The drawers can accommodate up to 43-lb. bond; some competitive models can sup-port heavier media through the drawers.

The bypass can accommodate up to 58-lb. bond, which is heavier media than can be supported by many competitive devices.

Output capacity of 350 sheets is higher than average.

Automatic duplexing is standard.

TONeR yieLD VERY GOOD

Based on an average of two cartridges per color, tested toner yields for black is slightly below average, while magenta, yellow and cyan are above average compared with legal-size color laser/LED printers in this speed range and class tested to date.

The average tested toner yields of all colors exceeded the declared specifications.

— Impressions-per-gram yields are below average for all four colors.



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Tested Toner Yield

Black Cyan Magenta Yellow

Manufacturer’s Rated Toner Yield (Impressions) 7,000 7,000 7,000 7,000

COMPETITIVE AVERAGE 7,371 6,464 6,464 6,464

BLI’s Tested Yield (Impressions)1 7,185 8,441 8,042 8,661

COMPETITIVE AVERAGE 7,844 7,269 7,637 7,871

Net Weight (Grams) 133.1 140.6 135.0 132.1

Impressions per Gram 53.98 60.06 59.57 65.59

COMPETITIVE AVERAGE 69.92 73.75 77.93 79.53

Manufacturer’s Rated Drum Yield (Impressions)2 7,000 7,000 7,000 7,000

COMPETITIVE AVERAGE 16,943 16,893 16,893 16,8931 Based on BLI’s testing of two cartridges per color using the ISO 24712 toner yield test original.

2 Some devices in the competitive group employ an all-in-one cartridge that includes the toner and drum in a single component. In those cases, rated toner yield is used as the rated drum yield in calculating the average.

VaLUe VERY GOOD

The unit’s purchase price is among the lowest for similarly equipped legal-size color laser/LED printers in this class.

Supplies cost per page is lower than the average for legal-size color laser/LED printers in this speed range and class tested to date.

Tested Supplies Cost per Page

Black Cyan Magenta Yellow TOTAL

Toner Cost per Page1 1.740¢ 2.156¢ 2.263¢ 2.101¢ 8.260¢

Supplies Cost per Page2 8.658¢

COMPETITIVE AVERAGE 9.847¢1 Based on the estimated street pricing for the cartridges and BLI’s tested yields using the ISO 24712 toner yield test original.

2 Based on the estimated street pricing for the cartridges, which include the drum, and the rated yield for the transfer belt, as well as BLI’s tested yields.



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Test Environment: This product was tested in BLI’s 10,000-square-foot U.S. test lab, in an environment monitored by an Extech RH S20 Digital RH/Temperature Recorder and Honeywell Model 61 Seven-Day Temperature/Relative Humidity Chart Recorder. All products lab tested by BLI are powered by dedicated circuits that are protected by ESP (Electronic Systems Protection, Inc.) surge protectors to prevent transient power and communication disturbances from impacting equipment under test.

Test Equipment: BLI’s dedicated test network, consisting of Windows 2003 servers, Windows XP workstations, 10/100BaseTX network switches and CAT5 cabling.

Test Duration: Products are tested for two months, a portion of which consists of a durability test during which the product is run at half of its manufacturer-rated maximum monthly volume, with varying daily test volumes designed to replicate real-world use over an eight-hour workday. This variable schedule includes a mix of various-size documents, simplex and duplex modes, and a mix of short, moderate and long run lengths, and on/off cycles, throughout the day.

Tested Configuration: Samsung CLP-775ND base unit, plus optional 512-MB memory upgrade and 500-sheet drawer.

Test Procedures: The test methods and procedures employed by BLI in its lab testing include BLI’s proprietary procedures and industry-standard test procedures, which include a BLI-developed variation of ASTM’s 1318-90 Test Method for Determination of Productivity using Electrostatic Copy Machines. In addition to a number of proprietary test documents, BLI uses an industry-standard KATUN test original for evaluating black image quality and test suites from Quality Logic to evaluate applications compatibility. In addition to a visual observation under a Graphiclite D5000 Standard Viewer, color print quality is tested using a color test target, which is read using the X-Rite Eye-One/iO Color Spectrophotometer, and samples are analyzed using the CIE XY Chromaticity Diagram. In addition, density of black and color output is measured using an X-Rite 500 Series Densitometer. Georgia-Pacific Spectrum Multi-Use 20-lb. bond is used in the tests, 10 percent of which is recycled paper containing 30 percent post-consumer content. Image quality is tested using Georgia-Pacific Printing Paper (96 brightness, 22-lb. bond).

SUPPORTiNG TeST DaTa

Michael DanzigerCEO

Mark LerchCOO

Anthony F. PolifroneManaging Director

Daria M. HoffmanManaging Editor

Lynn NannarielloAsst. Managing Editor

Jamie BsalesSenior Product Editor, Solutions

Tracie HinesSenior Editor, Competitive Analysis Reports

George MikolaySenior Product Editor, A3/Copier MFPs

Marlene OrrSenior Analyst, Printers/A4 MFPs

Lisa ReiderSenior Product Editor, Scanners and Environmental

Dan DiGiacomoAssociate Editor

Carl SchellAssociate Editor

Pete EmoryManager of Laboratory Testing

Pia BeddigesManager of Competitive Services

Ken NardoneTechnical Manager, Field Testing

Anthony MarchesiniIT Director

T. R. PatrickArt Director

BUyeRS LaBORaTORy LLC • North America • Europe • Asia

LAB TESTED

RELIABILITY CERTIFIED

2012

Anthony F. PolifroneMANAGING DIRECTOR

DATE

CERTIFICATE OF RELIABILITY

THE LEADING INDEPENDENT OFFICE PRODUCTS TEST LAB AND BUSINESS CONSUMER ADVOCATE

NORTH AMERICA EUROPE ASIA WWW.BUYERSLAB.COM

BUYERS LABORATORY LLC

COPYRIGHT ©2012 BUYERS LABORATORY LLC. REPRODUCTION WITHOUT THE WRITTEN PERMISSION OF BLI IS STRICTLY FORBIDDEN.

JANUARY 2012

This is to certify that when subjected to a 145,000-impression Buyers Lab durability test, the Samsung CLP-775ND proved to be a highly reliable product.

Awarded to

SAMSUNG ELECTRONICS AMERICAfor the performance of the

Samsung CLP-775NDin BLI’s in-house durability test.

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