Robert Willis 4306 Crozier Street

Dallas,TX 75215 (C)469-316-8699

PROFESSIONAL SUMMARY Goal-oriented medical/ caregiving professional with over 10 years of experience. Extensive knowledge of caregiving documentation of progress of patients. Also have knowledge in pharmaceutical medications ,medical billing using computers, loging in pharmaceuticals, researching different medications,(especially respiratory medicines and oxygen apparatus). Experience in transportation, packing and shipping food products and mail-order medications and inventory using software applications, network administration and World Wide Web technologies. Excellent customer service experience. Possess excellent skills in facilitation, oral and/or written presentation and customer support. Detail oriented and problem solver.

SKILLS ● Strong working knowledge of Windows operating systems ● 3 years of solid radio/telephone tele-communications using secure tele- communications equiptment. ● Internet/Intranet utilization of HTML, CSS, JavaScript ● Knowledge of web technologies, protocols and tools ● Network/Server maintenance, System upgrades, Network improvements, Information security ● 10+ years of working with special needs (physical and mental disabilities) ● Windows 7, MS Office, Excel, PowerPoint , also strong problem solving, technically and verbally with

customers, and clients ● Knowledge in researching, diseases, (physical and mental) medications, and how to use prosthetics

PROFESSIONAL EXPERIENCE Senior Care Home Health Agency Richardson, TX Home Health Aide 09/2015 – 01/2016

● Provided care for home bound clients ,bathing, feeding, taking vital signs and sending them to the agency via e-mail ,escorting them to Dr’s appointments ,and documenting daily activities.

● Ran errands, ie: pharmacy, post office, shopping, and in some cases pick up from hospitals to their homes. for ● Prepare meals and medications ,also assisted in transporting from their beds to their wheelchairs and back to

bed and also have them to do their daily exercising. ● Light house keeping and laundry and companionship.

Rescare Plano, TX Direct Care 02/2015 – 09/2015

● Providing care for 3 wheelchair bound clients in a group home. Escorting them from their group home to their day hab, and back home by driving a fully equip transport van.

● Feeding, bathing ,passing out and counting their medications and ordering them from the nurse/pharmacy 2 weeks prior to them running out by using the internet.

● Transporting them to social functions and sporting events. Achievement Center of Texas Garland ,TX Special needs teacher/caregiver

02/2005- 03/2015 ● Teaching special needs adults basic life skills within their physical and mental limitations ie: light

housekeeping, hygene, music via karaoke ,and art using hand over hand assistance.

CONTINUED

● Documenting their activities, escorting them on field trips ie: bowling ,movies art shows, barbques, and sporting events.

● Problem solving with the behavioral students, toileting, feeding those who can’t feed themselves also teaching them basic reading and math and assisting them in playing games on the computer and x-box 360 with hand over hand assistance.

Ivedco Irving, TX Delivery driver/ Pharmacy Technician 02/2003 - 09/2003

● Provided excellent customer service to home bound customers. ● Adhered to strict timelines of delivery schedules, delivered and set-up oxygen respirators, Cpap, and serviced

breathing apparatus. ● Filled prescriptions, packed and shipped mail-ordered prescriptions, inventory, and entered incoming and

outgoing medications via computers. ● Mapped out delivery routes using Mapsco. ● Made other pick-ups at pharmaceutical warehouse

Musco Food Corporation Maspeth, NY. Shipping Clerk 12/1994 - 03/2001

● Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.

● Record shipment data, such as weight, charges, space availability, damages or discrepancies for reporting, accounting, or record keeping purposes.

● Prepare documents such as work orders, bills of lading , and pack, seal label materials for shipment or pick-ups.

United States Army | Wurzberg West Germany Communications Specialist 2/1978 - 9/1981

● Installed and troubleshoot multi-channel secure communications equipment ● Installation of radio antennas and other field radio equipment for military personnel and facilities. ● Installed, inspected and tested mobile communications equipment, phone lines and cables and recorded analyzed

test results. ● Perform data back-up and retrievals, completed and sub mitted reports.

EDUCATION NPower Technology Service Corp, Dallas, TX CompTIA A+ Certification – (Anticipated 1-2016) United States Army, Ft. Gordon, GA Communications Support Systems Specialist Course, 1979 Telecommunications Line Installer Operator Course, 1979 Telecommunications Line Installer, Maintainer/Operator Course, 1979 Basic Installers Course, 1979

North Texas Training Center, Dallas, TX

Certified Pharmacy Technician Course 2002