Sammy Lam Resume.docx
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SAMMY LAM 22465 SW 61st Way Apt. D#141, Boca Raton, FL 33428 • Cell: 561-290-3834 • [email protected] Professional Summary Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds l oyalt y and long-t erm rel ationsh ips wit h custo mers whi le cons istent ly ach ieving indivi dual sa les goal s. Skills Critical thinker Social perceptiveness Adaptable learner Excellent multi-tasker Personable Customer-oriented Work History Sales Associate , 05/2014 to Current Bed Bath and Beyond – 1400 Glades Road Boca Raton, FL Cultivated a customer-focused shopping environmen t by greeting and responding to all customers in a friendly manner. Determined customer needs by asking relevant questions and listening actively to the responses. Operated a cash register for cash, check and credit card transactions with [Number]% accuracy. Priced merchandise, stocked shelves and took inventory of supplies. Cleaned and organized the store, including the checkout desk and displays. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Identified potential shoplifters and alerted management. Software Tester , 10/2013 to Current Examsoft Inc. – 6400 Congress Avenue Boca Raton, FL Modified existing software to correct errors, upgrade interfaces and improve performance. Prepared detailed reports concerning project specifications and activities. Rapidly prototyped new capabilities to confirm feasibility. Worked effectively with design teams to ensure software solutions elevated client side experience. Consulted with engineering staff to evaluate interface between hardware and software. Busser , 08/2011 to 04/2012 Saito's Japanese Steakhouse – 8841 Glades Road Boca Raton, FL Provided friendly and attentive service and exce ptional hospitality. Kept dining room and kitchen area clean by performing cleaning and laundry duties Routinely supported other areas of the restaurant a s requested, including answering telephones and completing financia l transactions for other staff members. Served ice water, coffee, rolls, and butter to patrons Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Education Associate of Arts: Political Science, Current Florida Atlantic University - 777 Glades Road Boca Raton, FL Member of FAU University Honors Program Continuing education in National Policy, International Policy, Government, and International Law. Continuing education in Information Technology, European Languages, and Software Engineering. High School Diploma: 2013 Olympic Heights Community High School - 20101 Lyons Road Boca Raton, FL President of MPower Psychology Club Active member of National Honors Society Active member of Rho Kappa Honor Society Active Model UN Delegate
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SAMMY LAM
22465 SW 61st Way Apt. D#141, Boca Raton, FL 33428 • Cell: 561-290-3834• [email protected]
Professional Summary
Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
SkillsCritical thinker Social perceptiveness
Adaptable learner Excellent multi-tasker Personable Customer-oriented
Work History
Sales Associate , 05/2014 to Current Bed Bath and Beyond – 1400 Glades Road Boca Raton, FL
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly
manner. Determined customer needs by asking relevant questions and listening actively to the responses.
Operated a cash register for cash, check and credit card transactions with [Number]% accuracy. Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Identified potential shoplifters and alerted management.
Software Tester , 10/2013 to Current Examsoft Inc. – 6400 Congress Avenue Boca Raton, FL
Modified existing software to correct errors, upgrade interfaces and improve performance. Prepared detailed reports concerning project specifications and activities. Rapidly prototyped new capabilities to confirm feasibility. Worked effectively with design teams to ensure software solutions elevated client side experience.
Consulted with engineering staff to evaluate interface between hardware and software.Busser , 08/2011 to 04/2012
Saito's Japanese Steakhouse – 8841 Glades Road Boca Raton, FL
Provided friendly and attentive service and exceptional hospitality. Kept dining room and kitchen area clean by performing cleaning and laundry duties
Routinely supported other areas of the restaurant as requested, including answering telephones and
completing financial transactions for other staff members.Served ice water, coffee, rolls, and butter to patrons Followed all safety and sanitation policies when handling food and beverage to uphold proper health
standards.
Education
Associate of Arts: Political Science, Current
Florida Atlantic University - 777 Glades Road Boca Raton, FL
Member of FAU University Honors Program
Continuing education in National Policy, International Policy, Government, and International Law. Continuing education in Information Technology, European Languages, and Software Engineering.
High School Diploma: 2013
Olympic Heights Community High School - 20101 Lyons Road Boca Raton, FL
President of MPower Psychology Club
Active member of National Honors Society
Active member of Rho Kappa Honor Society
Active Model UN Delegate
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