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Table of content

Sales Force Automation Sales Lead Management Opportunity Management

Account and Contact Management Activity Management Analytics and Forecasting Customizable Sales Forecasts Data Quality Management Point-and-Click Customization Integration to Anything and

Everything Approvals and Workflow

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Sales Force Automation

Sales force automation(SFA) is the most widely used ofsales tools, speeding andstreamlining all phases of salesfrom lead management toanalytics and forecasting.

From sales forceautomation more than 67,900customers and 2 millionsubscribers worldwide can

manage people and processes

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Sales Lead Management

With sales force automation, youwe manage, monitor, and

distribute prospects to theright reps, so leads andopportunities are pursuedquickly and never fall through

the cracks.

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OpportunityManagement

Faster, smarter collaborationmeans higher productivity,greater pipeline visibility, and

the ability to close more dealsfaster than with other salestools.

SFA enables all this by

providing a single place toupdate prospect data, trackmilestones, and record everydeal-related interaction. And

because its Web-based, sales

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Account and Contact Management.

SFA provides a 360-degree viewof each customer and contact.

Everyone gains deepknowledge of every prospectand account, enabling bettercollaboration and fostering

strong, long-lasting customerrelationships.

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Activity Management.

Reps need to stay organizedand coordinate their activities toprovide customers with prompt

attention, and speed the closing ofsales. With Salesforce CRM sales force

automation sales tools such asactivity tracking and collaboration,team management, activityscheduling, and real-time alerts,your teams stay on track and onschedule.

Activity reports can beenerated for u -to-date sna shots

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Analytics andForecasting.

It gives you an up-to-the-minute perspective on yourentire businessone thats more

complete and comprehensivethan any conventional salessoftware can supply.

With SFA, you get easy-to-customize dashboards thatprovide consolidated views ofreal-time data on sales.

Tools for sophisticatedanalytics let managers and

executives evaluate pipelines,assess win-loss metrics take the

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Customizable SalesForecasts.

With Salesforce CRM sales forceautomation, you gain real-timeforecasting capabilities far beyondthose of traditional sales software.

Youre empowered to create thetimely, precise forecasts that are criticalto expanding the business, aligningexpenses, growing revenue, andpredicting future demand.

SFA leapfrogs outdated salessoftware and alternative sales toolsenabling you to set pipeline targets andquotas by rep and territorycreate yourown data views using the methodologyand matrices you preferrole up sales

data across regions and levelsand

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Data QualityManagement.

SFA lets you eliminateerrors such as duplicate

contacts, accounts, and leadsthat can mar analyses, impairforecasts, and delay sales.

Tools and utilities are

provided inside sales forceautomation for quicklycleaning and clearing your CRM

database, including account

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Point-and-ClickCustomization.

Every company is uniqueandso are their sales organizations andprocesses. In contrast to legacy sales

software, Salesforce CRM sales forceautomation is designed for easytailoring to your specific businessmodel, your products and services,and the methods and channels youuse to sell them.

Business professionals cancustomize their sales forceautomation experience with point-

and-click ease, while developers andIT rofessionals have a full alette of

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Integration to Anythingand Everything.

Conventional sales softwareis notoriously difficult to tietogether with other systems. But

with SFA from salesforce.com,sales software headaches andlimitations become things of thepast.

TechnologiesForce.comConnectgives you an ease andbreadth of integration othersales tools just cant match.Force.com Connect lets you

seamlessly integrate your SFAwith an enter rise a lication

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Approvals and Workflow.

Manual, haphazard, andunenforced contact and leadmanagement processes are a majorbottleneck that holds up sales.

Tools inside SFA create customworkflow management rules and triggersbased on any business event or elapsedtime period.

They can be quickly and easilymodified as your needs evolve. Similarly,SFA lets you set up multi-step approvalsfor any of your sales or businessprocesses, such as discount requests oropportunity-close approvals.

With these SFA capabilities, you can

quickly and easily streamline routineactivities, eliminate redundant tasks,

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THANK YOU

LALITSINGH

JODHA

NIMIT GOSALIA